Erratum: Investing in the future: Building an academic hospitalist faculty development program

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Erratum: Investing in the future: Building an academic hospitalist faculty development program

The disclosure statement for the following article, Investing in the Future: Building an Academic Hospitalist Faculty Development Program, by Niraj L. Sehgal, MD, MPH, Bradley A. Sharpe, MD, Andrew A. Auerbach, MD, MPH, Robert M. Wachter, MD, that published in Volume 6, Issue 3 pages 161166 of the Journal of Hospital Medicine, was incorrect. The correct disclosure statement is: All authors report no relevant conflicts of interest. The publisher regrets this error.

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The disclosure statement for the following article, Investing in the Future: Building an Academic Hospitalist Faculty Development Program, by Niraj L. Sehgal, MD, MPH, Bradley A. Sharpe, MD, Andrew A. Auerbach, MD, MPH, Robert M. Wachter, MD, that published in Volume 6, Issue 3 pages 161166 of the Journal of Hospital Medicine, was incorrect. The correct disclosure statement is: All authors report no relevant conflicts of interest. The publisher regrets this error.

The disclosure statement for the following article, Investing in the Future: Building an Academic Hospitalist Faculty Development Program, by Niraj L. Sehgal, MD, MPH, Bradley A. Sharpe, MD, Andrew A. Auerbach, MD, MPH, Robert M. Wachter, MD, that published in Volume 6, Issue 3 pages 161166 of the Journal of Hospital Medicine, was incorrect. The correct disclosure statement is: All authors report no relevant conflicts of interest. The publisher regrets this error.

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Risk Model for VTE

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Risk factor model to predict venous thromboembolism in hospitalized medical patients

Venous thromboembolism (VTE) is a major source of morbidity and mortality for hospitalized patients. Among medical patients at the highest risk, as many as 15% can be expected to develop a VTE during their hospital stay1, 2; however, among general medical patients, the incidence of symptomatic VTE is less than 1%,1 and potentially as low as 0.3%.3 Thromboprophylaxis with subcutaneous heparin reduces the risk of VTE by approximately 50%,4 and is therefore recommended for medical patients at high risk. However, heparin also increases the risk of bleeding and thrombocytopenia and thus should be avoided for patients at low risk of VTE. Consequently, the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) recommends that all hospitalized medical patients receive a risk assessment for VTE.5

Certain disease states, including stroke, acute myocardial infarction, heart failure, respiratory disease, sepsis, and cancer, have been associated with increased risk for VTE, and, based on the inclusion criteria of several randomized trials, current American College of Chest Physicians (ACCP) guidelines recommend thromboprophylaxis for patients hospitalized with these diagnoses.2 However, evidence that these factors actually increase a patient's risk for VTE comes from studies of ambulatory patients and is often weak or conflicting. Existing risk‐stratification tools,6, 7 as well as the ACCP guidelines, have not been validated, and accordingly JCAHO does not specify how risk assessment should be conducted. In order to help clinicians better estimate the risk of VTE in medical patients and therefore to provide more targeted thromboprophylaxis, we examined a large cohort of patients with high‐risk diagnoses and created a risk stratification model.

Methods

Setting and Patients

We identified a retrospective cohort of patients discharged between January 1, 2004 and June 30, 2005 from 374 acute care facilities in the US that participated in Premier's Perspective, a database developed for measuring quality and healthcare utilization. Participating hospitals represent all regions of the US, and are generally similar in composition to US hospitals; however, in comparison to information contained in the American Hospital Association annual survey, Perspective hospitals are more likely to be located in the South and in urban areas. Available data elements include those derived from the uniform billing 04 form, such as sociodemographic information about each patient, their International Classification of Diseases, Ninth Revision, Clinical Modification (ICD‐9‐CM) diagnosis and procedure codes, as well as hospital and physician information. This information is supplemented with a date‐stamped log of all items and services billed to the patient or insurer, including diagnostic tests, medications, and other treatments. Permission to conduct the study was obtained from the Institutional Review Board at Baystate Medical Center.

We included all patients age 18 years at moderate‐to‐high risk of VTE according to the ACCP recommendations,8 based on a principal diagnosis of pneumonia, septicemia or respiratory failure with pneumonia, heart failure, chronic obstructive pulmonary disease (COPD), stroke, and urinary tract infection. Diagnoses were assessed using ICD‐9‐CM codes. Patients who were prescribed warfarin or therapeutic doses of heparin on hospital day 1 or 2, and those who received >1 therapeutic dose of heparin but otherwise did not fulfill criteria for VTE, were excluded because we could not evaluate whether they experienced a VTE event during hospitalization. We also excluded patients whose length of stay was <3 days, because our definition of hospital‐acquired VTE required treatment begun on day 3 or later, and those with an indication for anticoagulation other than VTE (eg, prosthetic cardiac valve or atrial fibrillation), because we could not reliably distinguish treatment for VTE from treatment of the underlying condition.

Risk Factors

For each patient, we extracted age, gender, race/ethnicity, and insurance status, principal diagnosis, comorbidities, and specialty of the attending physician. Comorbidities were identified from ICD‐9‐CM secondary diagnosis codes and Diagnosis Related Groups using Healthcare Cost and Utilization Project Comorbidity Software, version 3.1, based on the work of Elixhauser et al.9 We also assessed risk factors which have been previously linked to VTE: paralysis, cancer (metastatic, solid tumor, and lymphoma), chemotherapy/radiation, prior VTE, use of estrogens and estrogen modulators, inflammatory bowel disease, nephrotic syndrome, myeloproliferative disorders, obesity, smoking, central venous catheter, inherited or acquired thrombophilia, steroid use, mechanical ventilation, urinary catheter, decubitus ulcer, HMGco‐A reductase inhibitors, restraints, diabetes, varicose veins, and length‐of‐stay 6 days. These additional comorbidities were defined based on the presence of specific ICD‐9 codes, while use of HMG‐co‐A reductase inhibitors were identified from medication charge files. We also noted whether patients received anticoagulants, the dosages and days of administration, as well as intermittent pneumatic compression devices.

Identification of VTE

Because the presence of a secondary diagnosis of VTE in medical patients is not a reliable way of differentiating hospital‐acquired VTE from those present at the time of admission,10 subjects were considered to have experienced a hospital‐acquired VTE only if they underwent a diagnostic test for VTE (lower extremity ultrasound, venography, CT angiogram, ventilation‐perfusion scan, or pulmonary angiogram) on hospital day 3 or later, received treatment for VTE for at least 50% of the remaining hospital stay, or until initiation of warfarin or appearance of a complication (eg, transfusion or treatment for heparin‐induced thrombocytopenia) and were given a secondary diagnosis of VTE (ICD‐9 diagnoses 453.4, 453.40, 453.41, 453.42, 453.8, 453.9, 415.1, 415.11, 415.19). We considered the following to be treatments for VTE: intravenous unfractionated heparin, >60 mg of enoxaparin, 7500 mg of dalteparin, or placement of an inferior vena cava filter. In addition, patients who were readmitted within 30 days of discharge with a primary diagnosis of VTE were also considered to have developed a VTE as a complication of their previous hospital stay.

Statistical Analysis

Univariate predictors of VTE were assessed using chi‐square tests. We developed a multivariable logistic regression model for VTE on an 80% randomly selected subset of the eligible admissions (the derivation cohort) using all measured risk factors for VTE and selected interaction terms. Generalized estimating equations (GEE) models with a logit link (SAS PROC GENMOD) were used to account for the clustering of patients within hospitals. Initial models were stratified on VTE prophylaxis. Factors significant at P < 0.05 were retained. Parameter estimates derived from the model were used to compute individual VTE risk in the remaining 20% of the admissions (the validation cohort). Discrimination in the validation model was assessed by the c‐statistic, as well as the expected/observed ratio. Both cohorts were categorized by decile of risk, based on the probability distribution in the derivation cohort, and observed VTE events compared to those predicted by the model. All analyses were performed using the Statistical Analysis System (version 9.1, SAS Institute, Inc., Cary, NC).

Role of the Funding Source

This study was supported by a Clinical Scientist Development Award from the Doris Duke Charitable Foundation. The funding source had no role in the study design, analysis, or interpretation of the data.

Results

Our sample contained 242,738 patients, 194,198 (80%) assigned to the derivation set and 48,540 (20%) to the validation set. Patient characteristics were similar in both sets (Supporting Information Appendix Table 1). Most patients were over age 65, 59% were female, and 64% were white (Table 1). The most common primary diagnoses were pneumonia (33%) and congestive heart failure (19%). The most common comorbidities were hypertension (50%), diabetes (31%), chronic pulmonary disease (30%), and anemia (20%). Most patients were cared for by internists (54%) or family practitioners (21%), and 30% received some form of anticoagulant VTE prophylaxis (Table 2). Of patients with an ICD‐9 code for VTE during hospitalization, just over half lacked either diagnostic testing, treatment, or both, leaving 612 (0.25%) patients who fulfilled our criteria for VTE; an additional 440 (0.18%) were readmitted for VTE, for an overall incidence of 0.43%. Patients with a length of stay 6 days had an incidence of 0.79% vs 0.19% for patients with shorter stays.

Patient Characteristics and Their Association With Venous Thromboembolism (VTE)
 TotalNo VTEVTE 
VariableN%N%N%P‐Value
Total242,738100241,686100.01,052100.0 
Demographics       
Age      0.20
18‐4931,06512.830,95212.811310.7 
50‐6451,30921.151,08321.122621.5 
65‐7451,23021.150,99321.123722.5 
75+109,13445.0108,65845.047645.2 
Female142,91058.9142,33058.958055.10.01
Race/ethnicity      0.49
White155,86664.2155,18964.267764.4 
Black41,55617.141,37417.118217.3 
Hispanic9,8094.09,7764.0333.1 
Other35,50714.635,34714.616015.2 
Marital status      0.28
Married/life partner88,03536.387,62736.340838.8 
Single39,25416.239,10316.215114.4 
Separated/divorced23,4929.723,3949.7989.3 
Widowed58,66924.258,42624.224323.1 
Other33,28813.733,13613.715214.4 
Admission characteristics       
Primary diagnosis      <0.001
Community‐acquired pneumonia81,17133.480,79233.437936.0 
Septicemia7,6433.27,5683.1757.1 
Chronic obstructive pulmonary disease35,11614.535,02714.5898.5 
Respiratory failure7,0982.97,0122.9868.2 
Congestive heart failure46,50319.246,33619.216715.9 
Cardiovascular disease33,04413.632,93113.611310.7 
Urinary tract infection32,16313.332,02013.214313.6 
Insurance payer      0.93
Medicare traditional157,60964.9156,92764.968264.8 
Medicare managed care10,6494.410,5974.4524.9 
Medicaid17,7967.317,7207.3767.2 
Private44,85818.544,66518.519318.3 
Self‐pay/uninsured/other11,8264.911,7774.9494.7 
Admitted from skilled nursing facility3,0031.22,9801.2232.20.005
Risk factors       
Any VTE prophylaxis72,55829.972,16429.939437.5<0.001
Length of stay 6 days99,46341.098,68040.878374.4<0.001
Paralysis16,7646.916,6896.9757.10.77
Metastatic cancer5,0132.14,9282.0858.1<0.001
Solid tumor without metastasis25,12710.424,99510.313212.50.02
Lymphoma3,0261.22,9951.2312.9<0.001
Cancer chemotherapy/radiation1,2540.51,2310.5232.2<0.001
Prior venous thromboembolism2,9451.22,9261.2191.80.08
Estrogens4,8192.04,8072.0121.10.05
Estrogen modulators2,1020.92,0910.9111.00.53
Inflammatory bowel disease8140.38030.3111.0<0.001
Nephrotic syndrome5200.25170.230.30.62
Myeloproliferative disorder1,9830.81,9730.8101.00.63
Obesity16,9387.016,8567.0827.80.30
Smoking35,38614.635,28414.61029.7<0.001
Central venous catheter14,7546.114,5256.022921.8<0.001
Inherited or acquired thrombophilia1140.11080.060.6<0.001
Steroids82,60634.082,18534.042140.0<0.001
Mechanical ventilation13,3475.513,1675.418017.1<0.001
Urinary catheter39,08016.138,81616.126425.1<0.001
Decubitus ulcer6,8292.86,7762.8535.0<0.001
Statins use57,28223.657,06823.621420.30.01
Use of restraints5,9702.55,9142.4565.3<0.001
Diabetes mellitus75,10330.974,79930.930428.90.15
Varicose veins1660.11650.110.10.74
Comorbidities       
Hypertension120,60649.7120,12649.748045.60.008
Congestive heart failure18,9007.818,7937.810710.20.004
Peripheral vascular disease16,7056.916,6396.9666.30.43
Valvular disease13,6835.613,6285.6555.20.56
Pulmonary circulation disease5,5302.35,4922.3383.60.004
Chronic pulmonary disease72,02829.771,69829.733031.40.23
Respiratory failure second diagnosis13,0275.412,8935.313412.7<0.001
Rheumatoid arthritis/collagen vascular disease7,0902.97,0502.9403.80.09
Deficiency anemias49,60520.449,35220.425324.00.004
Weight loss8,8103.68,7143.6969.1<0.001
Peptic ulcer disease bleeding4,7362.04,7232.0131.20.09
Chronic blood loss anemia2,3541.02,3381.0161.50.07
Hypothyroidism28,77311.928,66811.910510.00.06
Renal failure19,7688.119,6698.1999.40.13
Liver disease4,6821.94,6571.9252.40.29
Other neurological disorders33,09413.632,90513.618918.0<0.001
Psychoses9,3303.89,2833.8474.50.29
Depression25,56110.525,44210.511911.30.41
Alcohol abuse7,7563.27,7273.2292.80.42
Drug abuse4,3361.84,3181.8181.70.85
Acquired immune deficiency syndrome1,0480.41,0450.430.30.47
Venous Thromboembolism (VTE) Prophylaxis and Outcomes
 TotalDerivationValidation 
VariableN%N%N%P‐Value
  • Abbreviation: ICD‐9, International Classification of Diseases, Ninth Revision.

Total242,738100194,19810048,540100 
VTE prophylaxis      0.97
No prophylaxis170,18070.1136,15370.134,02770.1 
Any prophylaxis72,55829.958,04529.914,51329.9 
Outcomes       
ICD‐9 code for VTE1,3040.51,0250.52790.60.21
ICD‐9 code + diagnostic test9890.47770.42120.40.26
ICD‐9 code + diagnostic test + treatment for VTE6120.34710.21410.30.06
Readmission for VTE within 30 days4460.23630.2830.20.46
Total hospital‐acquired VTE1,0520.48290.42230.50.33
In‐hospital mortality8,0193.36,4033.31,6163.30.72
Any readmission within 30 days28,66411.822,88511.85,77911.90.46

Risk factors for VTE

A large number of patient and hospital factors were associated with the development of VTE (Table 1). Due to the large sample size, even weak associations appear highly statistically significant. Compared to patients without VTE, those with VTE were more likely to have received VTE prophylaxis (37% vs 30%, P < 0.001). However, models of patients receiving prophylaxis and of patients not receiving prophylaxis produced similar odds ratios for the various risk factors (Supporting Information Appendix Table 2); therefore, the final model includes both patients who did, and did not, receive VTE prophylaxis. In the multivariable model (Supporting Information Appendix Table 3), age, length of stay, gender, primary diagnosis, cancer, inflammatory bowel disease, obesity, central venous catheter, inherited thrombophilia, steroid use, mechanical ventilation, active chemotherapy, and urinary catheters were all associated with VTE (Table 3). The strongest risk factors were length of stay 6 days (OR 3.22, 95% CI 2.73, 3.79), central venous catheter (OR 1.87, 95% CI 1.52, 2.29), inflammatory bowel disease (OR 3.11, 95% CI 1.59, 6.08), and inherited thrombophilia (OR 4.00, 95% CI 0.98, 16.40). In addition, there were important interactions between age and cancer; cancer was a strong risk factor among younger patients, but is not as strong a risk factor among older patients (OR compared to young patients without cancer was 4.62 (95% CI 2.72, 7.87) for those age 1849 years, and 3.64 (95% CI 2.52, 5.25) for those aged 5064 years).

Factors Associated Venous Thromboembolism (VTE) in Multivariable Model
Risk FactorOR95% CI
  • For patients without cancer.

  • Comparison group is patients aged 18‐49 years without cancer.

Any prophylaxis0.98(0.84, 1.14)
Female0.85(0.74, 0.98)
Length of stay 6 days3.22(2.73, 3.79)
Age*  
18‐49 years1Referent
50‐64 years1.15(0.86, 1.56)
>65 years1.51(1.17, 1.96)
Primary diagnosis  
Pneumonia1Referent
Chronic obstructive pulmonary disease0.57(0.44, 0.75)
Stroke0.84(0.66, 1.08)
Congestive heart failure0.86(0.70, 1.06)
Urinary tract infection1.19(0.95, 1.50)
Respiratory failure1.15(0.85, 1.55)
Septicemia1.11(0.82, 1.50)
Comorbidities  
Inflammatory bowel disease3.11(1.59, 6.08)
Obesity1.28(0.99, 1.66)
Inherited thrombophilia4.00(0.98, 16.40)
Cancer  
18‐49 years4.62(2.72, 7.87)
50‐64 years3.64(2.52, 5.25)
>65 years2.17(1.61, 2.92)
Treatments  
Central venous catheter1.87(1.52, 2.29)
Mechanical ventilation1.61(1.27, 2.05)
Urinary catheter1.17(0.99, 1.38)
Chemotherapy1.71(1.03, 2.83)
Steroids1.22(1.04, 1.43)

In the derivation set, the multivariable model produced deciles of mean predicted risk from 0.11% to 1.45%, while mean observed risk over the same deciles ranged from 0.12% to 1.42% (Figure 1). Within the validation cohort, the observed rate of VTE was 0.46% (223 cases among 48,543 subjects). The expected rate according to the model was 0.43% (expected/observed ratio: 0.93 [95% CI 0.82, 1.06]). Model discrimination measured by the c‐statistic in the validation set was 0.75 (95% CI 0.71, 0.78). The model produced deciles of mean predicted risk from 0.11% to 1.46%, with mean observed risk over the same deciles from 0.17% to 1.81%. Risk gradient was relatively flat across the first 6 deciles, began to rise at the seventh decile, and rose sharply in the highest one. Using a risk threshold of 1%, the model had a sensitivity of 28% and a specificity of 93%. In the validation set, this translated into a positive predictive value of 2.2% and a negative predictive value of 99.7%. Assuming that VTE prophylaxis has an efficacy of 50%, the number‐needed‐to‐treat to prevent one VTE among high‐risk patients (predicted risk >1%) would be 91. In contrast, providing prophylaxis to the entire validation sample would result in a number‐needed‐to‐treat of 435. Using a lower treatment threshold of 0.4% produced a positive predictive value of 1% and a negative predictive value of 99.8%. At this threshold, the model would detect 73% of patients with VTE and the number‐needed‐to‐treat to prevent one VTE would be 200.

Figure 1
(A) Predicted vs observed venous thromboembolism (VTE) in derivation cohort. (B) Predicted vs observed VTE in validation cohort. [Color figure can be viewed in the online issue, which is available at wileyonlinelibrary.com.]

Discussion

In a representative sample of 243,000 hospitalized medical patients with at least one major risk factor for VTE, we found that symptomatic VTE was an uncommon event, occurring in approximately 1 in 231 patients. We identified a number of factors that were associated with an increased risk of VTE, but many previously cited risk factors did not show an association in multivariable models. In particular, patients with a primary diagnosis of COPD appeared not to share the same high risk of VTE as patients with the other diagnoses we examined, a finding reported by others.11 The risk model we developed accurately stratifies patients across a wide range of VTE probabilities, but even among those with the highest predicted rates, symptomatic VTE occurred in less than 2%.

VTE is often described as a frequent complication of hospitalization for medical illness and one of the most common potentially preventable causes of death. Indeed, rates of asymptomatic VTE have been demonstrated to be 3.7% to 26%.12 Although some of these might have fatal consequences, most are distal vein thromboses and their significance is unknown. In contrast, symptomatic events are uncommon, with previous estimates among general medical patients in observational studies in the range of 0.3%3 to 0.8%,12 similar to the rate observed in our study. Symptomatic event rates among control patients in landmark randomized trials have ranged from 0.86%13 to 2.3%,14 but these studies enrolled only very high‐risk patients with more extended hospitalizations, and may involve follow‐up periods of a month or more.

Because it is unlikely that our diagnostic algorithm was 100% sensitive, and because 30% of our patients received chemoprophylaxis, it is probable that we have underestimated the true rate of VTE in our sample. Among the patients who received prophylaxis, the observed rate of VTE was 0.54%. If we assume that prophylaxis is 50% effective, then had these patients not received prophylaxis, their rate of VTE would have been 1.08% (vs 0.39% among those patients who received no prophylaxis) and the overall rate of VTE for the sample would have been 0.60% (1.08 0.30 + 0.39 0.70). If we further assume that our algorithm was only 80% sensitive and 100% specific, the true underlying rate of symptomatic VTE could have been as high as 0.75%, still less than half that seen in randomized trials.

Prophylaxis with heparin has been shown to decrease the rate of both asymptomatic and symptomatic events, but because of the low prevalence, the number‐needed‐to‐treat to prevent one symptomatic pulmonary embolism has been estimated at 345, and prophylaxis has not been shown to affect all‐cause mortality.4, 15 At the same time, prophylaxis costs money, is uncomfortable, and carries a small risk of bleeding and heparin‐induced thrombocytopenia. Given the generally low incidence of symptomatic VTE, it therefore makes sense to reserve prophylaxis for patients at higher risk of thromboembolism.

To decide whether prophylaxis is appropriate for a given patient, it is necessary to quantify the patient's risk and then apply an appropriate threshold for treatment. The National Quality Forum (NQF) recommends,16 and JCAHO has adopted, that a clinician must evaluate each patient upon admission, and regularly thereafter, for the risk of developing DVT [deep vein thrombosis]/VTE. Until now, however, there has been no widely accepted, validated method to risk stratify medical patients. The ACCP recommendations cite just three studies of VTE risk factors in hospitalized medical patients.11, 17, 18 Together they examined 477 cases and 1197 controls, identifying congestive heart failure, pneumonia, cancer, and previous VTE as risk factors. Predictive models based on these factors17, 1921 have not been subjected to validation or have performed poorly.18 Acknowledging this lack of standardized risk assessment, JCAHO leaves the means of assessment to individual hospitals. A quality improvement guide published by the Agency for Healthcare Research and Quality goes one step further, stating that In a typical hospital, it is estimated that fewer than 5% of medical patients could be considered at low risk by most VTE risk stratification methods.22 The guide recommends near universal VTE prophylaxis.

In light of the JCAHO requirements, our model should be welcomed by hospitalists. Rather than assuming that all patients over 40 years of age are at high risk, our model will enable clinicians to risk stratify patients from a low of 0.1% to >1.4% (>10‐fold increase in risk). Moreover, the model was derived from more than 800 episodes of symptomatic VTE among almost 190,000 general medical patients and validated on almost 50,000 more. The observed patients were cared for in clinical practice at a nationally representative group of US hospitals, not in a highly selected clinical trial, increasing the generalizability of our findings. Finally, the model includes ten common risk factors that can easily be entered into decision support software or extracted automatically from the electronic medical record. Electronic reminder systems have already been shown to increase use of VTE prophylaxis, and prevent VTE, especially among cancer patients.23

A more challenging task is defining the appropriate risk threshold to initiate VTE prophylaxis. The Thromboembolic Risk Factors (THRIFT) Consensus Group classified patients according to risk of proximal DVT as low (<1%), moderate (1%‐10%), and high (>10%).21 They recommended heparin prophylaxis for all patients at moderate risk or higher. Although the patients included in our study all had a diagnosis that warranted prophylaxis according to the ACCP guidelines, using the THRIFT threshold for moderate‐to‐high risk, only 7% of our patients should have received prophylaxis. The recommendation not to offer heparin prophylaxis to patients with less than 1% chance of developing symptomatic VTE seems reasonable, given the large number‐needed‐to‐treat, but formal decision analyses should be conducted to better define this threshold. Many hospitalists, however, may feel uncomfortable using the 1% threshold, because our model failed to identify almost three out of four patients who ultimately experienced symptomatic VTE. At that threshold, it would seem that hospital‐acquired VTE is not a preventable complication in most medical patients, as others have pointed out.3, 24 Alternatively, if the threshold were lowered to 0.4%, our model could reduce the use of prophylaxis by 60%, while still identifying three‐fourths of all VTE cases. Further research is needed to know whether such a threshold is reasonable.

Our study has a number of important limitations. First, we relied on claims data, not chart review. We do not know for certain which patients experienced VTE, although our definition of VTE required diagnosis codes plus charges for both diagnosis and treatment. Moreover, our rates are similar to those observed in other trials where symptomatic events were confirmed. Second, about 30% of our patients received at least some VTE prophylaxis, and this may have prevented as many as half of the VTEs in that group. Without prophylaxis, rates might have been 20%30% higher. Similarly, we could not detect patients who were diagnosed after discharge but not admitted to hospital. While we believe this number to be small, it would again increase the rate slightly. Third, we could not assess certain clinical circumstances that are not associated with hospital charges or diagnosis codes, especially prolonged bed rest. Other risk factors, such as the urinary catheter, were probably surrogate markers for immobilization rather than true risk factors. Fourth, we included length of stay in our prediction model. We did this because most randomized trials of VTE prophylaxis included only patients with an expected length of stay 6 days. Physicians' estimates about probable length of stay may be less accurate than actual length of stay as a predictor of VTE. Moreover, the relationship may have been confounded if hospital‐acquired VTE led to longer lengths of stay. We think this unlikely since many of the events were discovered on readmission. Fifth, we studied only patients carrying high‐risk diagnoses, and therefore do not know the baseline risk for patients with less risky conditions, although it should be lower than what we observed. It seems probable that COPD, rather than being protective, as it appears in our model, actually represents the baseline risk for low‐risk diagnoses. It should be noted that we did include a number of other high‐risk diagnoses, such as cancer and inflammatory bowel disease, as secondary diagnoses. A larger, more inclusive study should be conducted to validate our model in other populations. Finally, we cannot know who died of undiagnosed VTE, either in the hospital or after discharge. Such an outcome would be important, but those events are likely to be rare, and VTE prophylaxis has not been shown to affect mortality.

VTE remains a daunting problem in hospitalized medical patients. Although VTE is responsible for a large number of hospital deaths each year, identifying patients at high risk for clinically important VTE is challenging, and may contribute to the persistently low rates of VTE prophylaxis seen in hospitals.25 Current efforts to treat nearly all patients are likely to lead to unnecessary cost, discomfort, and side effects. We present a simple logistic regression model that can easily identify patients at moderate‐to‐high risk (>1%) of developing symptomatic VTE. Future studies should focus on prospectively validating the model in a wider spectrum of medical illness, and better defining the appropriate risk cutoff for general prophylaxis.

Acknowledgements

The authors thank Aruna Priya, MS, for her help with some of the statistical analyses.

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References
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  7. Cohen AT,Alikhan R,Arcelus JI, et al.Assessment of venous thromboembolism risk and the benefits of thromboprophylaxis in medical patients.Thromb Haemost.2005;94(4):750759.
  8. Geerts WH,Pineo GF,Heit JA, et al.Prevention of venous thromboembolism: the Seventh ACCP Conference on Antithrombotic and Thrombolytic Therapy.Chest.2004;126(3 suppl):338S400S.
  9. Elixhauser A,Steiner C,Harris DR,Coffey RM.Comorbidity measures for use with administrative data.Med Care.1998;36(1):827.
  10. Lawthers AG,McCarthy EP,Davis RB,Peterson LE,Palmer RH,Iezzoni LI.Identification of in‐hospital complications from claims data. Is it valid?Med Care.2000;38(8):785795.
  11. Alikhan R,Cohen AT,Combe S, et al.Risk factors for venous thromboembolism in hospitalized patients with acute medical illness: analysis of the MEDENOX Study.Arch Intern Med.2004;164(9):963968.
  12. Dunn AS,Brenner A,Halm EA.The magnitude of an iatrogenic disorder: a systematic review of the incidence of venous thromboembolism for general medical inpatients.Thromb Haemost.2006;95(5):758762.
  13. Leizorovicz A,Cohen AT,Turpie AG,Olsson CG,Vaitkus PT,Goldhaber SZ.Randomized, placebo‐controlled trial of dalteparin for the prevention of venous thromboembolism in acutely ill medical patients.Circulation.2004;110(7):874879.
  14. Gardlund B.Randomised, controlled trial of low‐dose heparin for prevention of fatal pulmonary embolism in patients with infectious diseases. The Heparin Prophylaxis Study Group.Lancet.1996;347(9012):13571361.
  15. Dentali F,Douketis JD,Gianni M,Lim W,Crowther MA.Meta‐analysis: anticoagulant prophylaxis to prevent symptomatic venous thromboembolism in hospitalized medical patients.Ann Intern Med.2007;146(4):278288.
  16. National Quality Forum.National Voluntary Consensus Standards for Prevention and Care of Venous Thromboembolism: Policy, Preferred Practices, and Initial Performance Measures.Washington, DC;2006.
  17. Weill‐Engerer S,Meaume S,Lahlou A, et al.Risk factors for deep vein thrombosis in inpatients aged 65 and older: a case‐control multicenter study.J Am Geriatr Soc.2004;52(8):12991304.
  18. Zakai NA,Wright J,Cushman M.Risk factors for venous thrombosis in medical inpatients: validation of a thrombosis risk score.J Thromb Haemost.2004;2(12):21562161.
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  20. Anderson FA,Wheeler HB,Goldberg RJ, et al.A population‐based perspective of the hospital incidence and case‐fatality rates of deep vein thrombosis and pulmonary embolism. The Worcester DVT Study.Arch Intern Med.1991;151(5):933938.
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  23. Kucher N,Koo S,Quiroz R, et al.Electronic alerts to prevent venous thromboembolism among hospitalized patients.N Engl J Med.2005;352(10):969977.
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Venous thromboembolism (VTE) is a major source of morbidity and mortality for hospitalized patients. Among medical patients at the highest risk, as many as 15% can be expected to develop a VTE during their hospital stay1, 2; however, among general medical patients, the incidence of symptomatic VTE is less than 1%,1 and potentially as low as 0.3%.3 Thromboprophylaxis with subcutaneous heparin reduces the risk of VTE by approximately 50%,4 and is therefore recommended for medical patients at high risk. However, heparin also increases the risk of bleeding and thrombocytopenia and thus should be avoided for patients at low risk of VTE. Consequently, the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) recommends that all hospitalized medical patients receive a risk assessment for VTE.5

Certain disease states, including stroke, acute myocardial infarction, heart failure, respiratory disease, sepsis, and cancer, have been associated with increased risk for VTE, and, based on the inclusion criteria of several randomized trials, current American College of Chest Physicians (ACCP) guidelines recommend thromboprophylaxis for patients hospitalized with these diagnoses.2 However, evidence that these factors actually increase a patient's risk for VTE comes from studies of ambulatory patients and is often weak or conflicting. Existing risk‐stratification tools,6, 7 as well as the ACCP guidelines, have not been validated, and accordingly JCAHO does not specify how risk assessment should be conducted. In order to help clinicians better estimate the risk of VTE in medical patients and therefore to provide more targeted thromboprophylaxis, we examined a large cohort of patients with high‐risk diagnoses and created a risk stratification model.

Methods

Setting and Patients

We identified a retrospective cohort of patients discharged between January 1, 2004 and June 30, 2005 from 374 acute care facilities in the US that participated in Premier's Perspective, a database developed for measuring quality and healthcare utilization. Participating hospitals represent all regions of the US, and are generally similar in composition to US hospitals; however, in comparison to information contained in the American Hospital Association annual survey, Perspective hospitals are more likely to be located in the South and in urban areas. Available data elements include those derived from the uniform billing 04 form, such as sociodemographic information about each patient, their International Classification of Diseases, Ninth Revision, Clinical Modification (ICD‐9‐CM) diagnosis and procedure codes, as well as hospital and physician information. This information is supplemented with a date‐stamped log of all items and services billed to the patient or insurer, including diagnostic tests, medications, and other treatments. Permission to conduct the study was obtained from the Institutional Review Board at Baystate Medical Center.

We included all patients age 18 years at moderate‐to‐high risk of VTE according to the ACCP recommendations,8 based on a principal diagnosis of pneumonia, septicemia or respiratory failure with pneumonia, heart failure, chronic obstructive pulmonary disease (COPD), stroke, and urinary tract infection. Diagnoses were assessed using ICD‐9‐CM codes. Patients who were prescribed warfarin or therapeutic doses of heparin on hospital day 1 or 2, and those who received >1 therapeutic dose of heparin but otherwise did not fulfill criteria for VTE, were excluded because we could not evaluate whether they experienced a VTE event during hospitalization. We also excluded patients whose length of stay was <3 days, because our definition of hospital‐acquired VTE required treatment begun on day 3 or later, and those with an indication for anticoagulation other than VTE (eg, prosthetic cardiac valve or atrial fibrillation), because we could not reliably distinguish treatment for VTE from treatment of the underlying condition.

Risk Factors

For each patient, we extracted age, gender, race/ethnicity, and insurance status, principal diagnosis, comorbidities, and specialty of the attending physician. Comorbidities were identified from ICD‐9‐CM secondary diagnosis codes and Diagnosis Related Groups using Healthcare Cost and Utilization Project Comorbidity Software, version 3.1, based on the work of Elixhauser et al.9 We also assessed risk factors which have been previously linked to VTE: paralysis, cancer (metastatic, solid tumor, and lymphoma), chemotherapy/radiation, prior VTE, use of estrogens and estrogen modulators, inflammatory bowel disease, nephrotic syndrome, myeloproliferative disorders, obesity, smoking, central venous catheter, inherited or acquired thrombophilia, steroid use, mechanical ventilation, urinary catheter, decubitus ulcer, HMGco‐A reductase inhibitors, restraints, diabetes, varicose veins, and length‐of‐stay 6 days. These additional comorbidities were defined based on the presence of specific ICD‐9 codes, while use of HMG‐co‐A reductase inhibitors were identified from medication charge files. We also noted whether patients received anticoagulants, the dosages and days of administration, as well as intermittent pneumatic compression devices.

Identification of VTE

Because the presence of a secondary diagnosis of VTE in medical patients is not a reliable way of differentiating hospital‐acquired VTE from those present at the time of admission,10 subjects were considered to have experienced a hospital‐acquired VTE only if they underwent a diagnostic test for VTE (lower extremity ultrasound, venography, CT angiogram, ventilation‐perfusion scan, or pulmonary angiogram) on hospital day 3 or later, received treatment for VTE for at least 50% of the remaining hospital stay, or until initiation of warfarin or appearance of a complication (eg, transfusion or treatment for heparin‐induced thrombocytopenia) and were given a secondary diagnosis of VTE (ICD‐9 diagnoses 453.4, 453.40, 453.41, 453.42, 453.8, 453.9, 415.1, 415.11, 415.19). We considered the following to be treatments for VTE: intravenous unfractionated heparin, >60 mg of enoxaparin, 7500 mg of dalteparin, or placement of an inferior vena cava filter. In addition, patients who were readmitted within 30 days of discharge with a primary diagnosis of VTE were also considered to have developed a VTE as a complication of their previous hospital stay.

Statistical Analysis

Univariate predictors of VTE were assessed using chi‐square tests. We developed a multivariable logistic regression model for VTE on an 80% randomly selected subset of the eligible admissions (the derivation cohort) using all measured risk factors for VTE and selected interaction terms. Generalized estimating equations (GEE) models with a logit link (SAS PROC GENMOD) were used to account for the clustering of patients within hospitals. Initial models were stratified on VTE prophylaxis. Factors significant at P < 0.05 were retained. Parameter estimates derived from the model were used to compute individual VTE risk in the remaining 20% of the admissions (the validation cohort). Discrimination in the validation model was assessed by the c‐statistic, as well as the expected/observed ratio. Both cohorts were categorized by decile of risk, based on the probability distribution in the derivation cohort, and observed VTE events compared to those predicted by the model. All analyses were performed using the Statistical Analysis System (version 9.1, SAS Institute, Inc., Cary, NC).

Role of the Funding Source

This study was supported by a Clinical Scientist Development Award from the Doris Duke Charitable Foundation. The funding source had no role in the study design, analysis, or interpretation of the data.

Results

Our sample contained 242,738 patients, 194,198 (80%) assigned to the derivation set and 48,540 (20%) to the validation set. Patient characteristics were similar in both sets (Supporting Information Appendix Table 1). Most patients were over age 65, 59% were female, and 64% were white (Table 1). The most common primary diagnoses were pneumonia (33%) and congestive heart failure (19%). The most common comorbidities were hypertension (50%), diabetes (31%), chronic pulmonary disease (30%), and anemia (20%). Most patients were cared for by internists (54%) or family practitioners (21%), and 30% received some form of anticoagulant VTE prophylaxis (Table 2). Of patients with an ICD‐9 code for VTE during hospitalization, just over half lacked either diagnostic testing, treatment, or both, leaving 612 (0.25%) patients who fulfilled our criteria for VTE; an additional 440 (0.18%) were readmitted for VTE, for an overall incidence of 0.43%. Patients with a length of stay 6 days had an incidence of 0.79% vs 0.19% for patients with shorter stays.

Patient Characteristics and Their Association With Venous Thromboembolism (VTE)
 TotalNo VTEVTE 
VariableN%N%N%P‐Value
Total242,738100241,686100.01,052100.0 
Demographics       
Age      0.20
18‐4931,06512.830,95212.811310.7 
50‐6451,30921.151,08321.122621.5 
65‐7451,23021.150,99321.123722.5 
75+109,13445.0108,65845.047645.2 
Female142,91058.9142,33058.958055.10.01
Race/ethnicity      0.49
White155,86664.2155,18964.267764.4 
Black41,55617.141,37417.118217.3 
Hispanic9,8094.09,7764.0333.1 
Other35,50714.635,34714.616015.2 
Marital status      0.28
Married/life partner88,03536.387,62736.340838.8 
Single39,25416.239,10316.215114.4 
Separated/divorced23,4929.723,3949.7989.3 
Widowed58,66924.258,42624.224323.1 
Other33,28813.733,13613.715214.4 
Admission characteristics       
Primary diagnosis      <0.001
Community‐acquired pneumonia81,17133.480,79233.437936.0 
Septicemia7,6433.27,5683.1757.1 
Chronic obstructive pulmonary disease35,11614.535,02714.5898.5 
Respiratory failure7,0982.97,0122.9868.2 
Congestive heart failure46,50319.246,33619.216715.9 
Cardiovascular disease33,04413.632,93113.611310.7 
Urinary tract infection32,16313.332,02013.214313.6 
Insurance payer      0.93
Medicare traditional157,60964.9156,92764.968264.8 
Medicare managed care10,6494.410,5974.4524.9 
Medicaid17,7967.317,7207.3767.2 
Private44,85818.544,66518.519318.3 
Self‐pay/uninsured/other11,8264.911,7774.9494.7 
Admitted from skilled nursing facility3,0031.22,9801.2232.20.005
Risk factors       
Any VTE prophylaxis72,55829.972,16429.939437.5<0.001
Length of stay 6 days99,46341.098,68040.878374.4<0.001
Paralysis16,7646.916,6896.9757.10.77
Metastatic cancer5,0132.14,9282.0858.1<0.001
Solid tumor without metastasis25,12710.424,99510.313212.50.02
Lymphoma3,0261.22,9951.2312.9<0.001
Cancer chemotherapy/radiation1,2540.51,2310.5232.2<0.001
Prior venous thromboembolism2,9451.22,9261.2191.80.08
Estrogens4,8192.04,8072.0121.10.05
Estrogen modulators2,1020.92,0910.9111.00.53
Inflammatory bowel disease8140.38030.3111.0<0.001
Nephrotic syndrome5200.25170.230.30.62
Myeloproliferative disorder1,9830.81,9730.8101.00.63
Obesity16,9387.016,8567.0827.80.30
Smoking35,38614.635,28414.61029.7<0.001
Central venous catheter14,7546.114,5256.022921.8<0.001
Inherited or acquired thrombophilia1140.11080.060.6<0.001
Steroids82,60634.082,18534.042140.0<0.001
Mechanical ventilation13,3475.513,1675.418017.1<0.001
Urinary catheter39,08016.138,81616.126425.1<0.001
Decubitus ulcer6,8292.86,7762.8535.0<0.001
Statins use57,28223.657,06823.621420.30.01
Use of restraints5,9702.55,9142.4565.3<0.001
Diabetes mellitus75,10330.974,79930.930428.90.15
Varicose veins1660.11650.110.10.74
Comorbidities       
Hypertension120,60649.7120,12649.748045.60.008
Congestive heart failure18,9007.818,7937.810710.20.004
Peripheral vascular disease16,7056.916,6396.9666.30.43
Valvular disease13,6835.613,6285.6555.20.56
Pulmonary circulation disease5,5302.35,4922.3383.60.004
Chronic pulmonary disease72,02829.771,69829.733031.40.23
Respiratory failure second diagnosis13,0275.412,8935.313412.7<0.001
Rheumatoid arthritis/collagen vascular disease7,0902.97,0502.9403.80.09
Deficiency anemias49,60520.449,35220.425324.00.004
Weight loss8,8103.68,7143.6969.1<0.001
Peptic ulcer disease bleeding4,7362.04,7232.0131.20.09
Chronic blood loss anemia2,3541.02,3381.0161.50.07
Hypothyroidism28,77311.928,66811.910510.00.06
Renal failure19,7688.119,6698.1999.40.13
Liver disease4,6821.94,6571.9252.40.29
Other neurological disorders33,09413.632,90513.618918.0<0.001
Psychoses9,3303.89,2833.8474.50.29
Depression25,56110.525,44210.511911.30.41
Alcohol abuse7,7563.27,7273.2292.80.42
Drug abuse4,3361.84,3181.8181.70.85
Acquired immune deficiency syndrome1,0480.41,0450.430.30.47
Venous Thromboembolism (VTE) Prophylaxis and Outcomes
 TotalDerivationValidation 
VariableN%N%N%P‐Value
  • Abbreviation: ICD‐9, International Classification of Diseases, Ninth Revision.

Total242,738100194,19810048,540100 
VTE prophylaxis      0.97
No prophylaxis170,18070.1136,15370.134,02770.1 
Any prophylaxis72,55829.958,04529.914,51329.9 
Outcomes       
ICD‐9 code for VTE1,3040.51,0250.52790.60.21
ICD‐9 code + diagnostic test9890.47770.42120.40.26
ICD‐9 code + diagnostic test + treatment for VTE6120.34710.21410.30.06
Readmission for VTE within 30 days4460.23630.2830.20.46
Total hospital‐acquired VTE1,0520.48290.42230.50.33
In‐hospital mortality8,0193.36,4033.31,6163.30.72
Any readmission within 30 days28,66411.822,88511.85,77911.90.46

Risk factors for VTE

A large number of patient and hospital factors were associated with the development of VTE (Table 1). Due to the large sample size, even weak associations appear highly statistically significant. Compared to patients without VTE, those with VTE were more likely to have received VTE prophylaxis (37% vs 30%, P < 0.001). However, models of patients receiving prophylaxis and of patients not receiving prophylaxis produced similar odds ratios for the various risk factors (Supporting Information Appendix Table 2); therefore, the final model includes both patients who did, and did not, receive VTE prophylaxis. In the multivariable model (Supporting Information Appendix Table 3), age, length of stay, gender, primary diagnosis, cancer, inflammatory bowel disease, obesity, central venous catheter, inherited thrombophilia, steroid use, mechanical ventilation, active chemotherapy, and urinary catheters were all associated with VTE (Table 3). The strongest risk factors were length of stay 6 days (OR 3.22, 95% CI 2.73, 3.79), central venous catheter (OR 1.87, 95% CI 1.52, 2.29), inflammatory bowel disease (OR 3.11, 95% CI 1.59, 6.08), and inherited thrombophilia (OR 4.00, 95% CI 0.98, 16.40). In addition, there were important interactions between age and cancer; cancer was a strong risk factor among younger patients, but is not as strong a risk factor among older patients (OR compared to young patients without cancer was 4.62 (95% CI 2.72, 7.87) for those age 1849 years, and 3.64 (95% CI 2.52, 5.25) for those aged 5064 years).

Factors Associated Venous Thromboembolism (VTE) in Multivariable Model
Risk FactorOR95% CI
  • For patients without cancer.

  • Comparison group is patients aged 18‐49 years without cancer.

Any prophylaxis0.98(0.84, 1.14)
Female0.85(0.74, 0.98)
Length of stay 6 days3.22(2.73, 3.79)
Age*  
18‐49 years1Referent
50‐64 years1.15(0.86, 1.56)
>65 years1.51(1.17, 1.96)
Primary diagnosis  
Pneumonia1Referent
Chronic obstructive pulmonary disease0.57(0.44, 0.75)
Stroke0.84(0.66, 1.08)
Congestive heart failure0.86(0.70, 1.06)
Urinary tract infection1.19(0.95, 1.50)
Respiratory failure1.15(0.85, 1.55)
Septicemia1.11(0.82, 1.50)
Comorbidities  
Inflammatory bowel disease3.11(1.59, 6.08)
Obesity1.28(0.99, 1.66)
Inherited thrombophilia4.00(0.98, 16.40)
Cancer  
18‐49 years4.62(2.72, 7.87)
50‐64 years3.64(2.52, 5.25)
>65 years2.17(1.61, 2.92)
Treatments  
Central venous catheter1.87(1.52, 2.29)
Mechanical ventilation1.61(1.27, 2.05)
Urinary catheter1.17(0.99, 1.38)
Chemotherapy1.71(1.03, 2.83)
Steroids1.22(1.04, 1.43)

In the derivation set, the multivariable model produced deciles of mean predicted risk from 0.11% to 1.45%, while mean observed risk over the same deciles ranged from 0.12% to 1.42% (Figure 1). Within the validation cohort, the observed rate of VTE was 0.46% (223 cases among 48,543 subjects). The expected rate according to the model was 0.43% (expected/observed ratio: 0.93 [95% CI 0.82, 1.06]). Model discrimination measured by the c‐statistic in the validation set was 0.75 (95% CI 0.71, 0.78). The model produced deciles of mean predicted risk from 0.11% to 1.46%, with mean observed risk over the same deciles from 0.17% to 1.81%. Risk gradient was relatively flat across the first 6 deciles, began to rise at the seventh decile, and rose sharply in the highest one. Using a risk threshold of 1%, the model had a sensitivity of 28% and a specificity of 93%. In the validation set, this translated into a positive predictive value of 2.2% and a negative predictive value of 99.7%. Assuming that VTE prophylaxis has an efficacy of 50%, the number‐needed‐to‐treat to prevent one VTE among high‐risk patients (predicted risk >1%) would be 91. In contrast, providing prophylaxis to the entire validation sample would result in a number‐needed‐to‐treat of 435. Using a lower treatment threshold of 0.4% produced a positive predictive value of 1% and a negative predictive value of 99.8%. At this threshold, the model would detect 73% of patients with VTE and the number‐needed‐to‐treat to prevent one VTE would be 200.

Figure 1
(A) Predicted vs observed venous thromboembolism (VTE) in derivation cohort. (B) Predicted vs observed VTE in validation cohort. [Color figure can be viewed in the online issue, which is available at wileyonlinelibrary.com.]

Discussion

In a representative sample of 243,000 hospitalized medical patients with at least one major risk factor for VTE, we found that symptomatic VTE was an uncommon event, occurring in approximately 1 in 231 patients. We identified a number of factors that were associated with an increased risk of VTE, but many previously cited risk factors did not show an association in multivariable models. In particular, patients with a primary diagnosis of COPD appeared not to share the same high risk of VTE as patients with the other diagnoses we examined, a finding reported by others.11 The risk model we developed accurately stratifies patients across a wide range of VTE probabilities, but even among those with the highest predicted rates, symptomatic VTE occurred in less than 2%.

VTE is often described as a frequent complication of hospitalization for medical illness and one of the most common potentially preventable causes of death. Indeed, rates of asymptomatic VTE have been demonstrated to be 3.7% to 26%.12 Although some of these might have fatal consequences, most are distal vein thromboses and their significance is unknown. In contrast, symptomatic events are uncommon, with previous estimates among general medical patients in observational studies in the range of 0.3%3 to 0.8%,12 similar to the rate observed in our study. Symptomatic event rates among control patients in landmark randomized trials have ranged from 0.86%13 to 2.3%,14 but these studies enrolled only very high‐risk patients with more extended hospitalizations, and may involve follow‐up periods of a month or more.

Because it is unlikely that our diagnostic algorithm was 100% sensitive, and because 30% of our patients received chemoprophylaxis, it is probable that we have underestimated the true rate of VTE in our sample. Among the patients who received prophylaxis, the observed rate of VTE was 0.54%. If we assume that prophylaxis is 50% effective, then had these patients not received prophylaxis, their rate of VTE would have been 1.08% (vs 0.39% among those patients who received no prophylaxis) and the overall rate of VTE for the sample would have been 0.60% (1.08 0.30 + 0.39 0.70). If we further assume that our algorithm was only 80% sensitive and 100% specific, the true underlying rate of symptomatic VTE could have been as high as 0.75%, still less than half that seen in randomized trials.

Prophylaxis with heparin has been shown to decrease the rate of both asymptomatic and symptomatic events, but because of the low prevalence, the number‐needed‐to‐treat to prevent one symptomatic pulmonary embolism has been estimated at 345, and prophylaxis has not been shown to affect all‐cause mortality.4, 15 At the same time, prophylaxis costs money, is uncomfortable, and carries a small risk of bleeding and heparin‐induced thrombocytopenia. Given the generally low incidence of symptomatic VTE, it therefore makes sense to reserve prophylaxis for patients at higher risk of thromboembolism.

To decide whether prophylaxis is appropriate for a given patient, it is necessary to quantify the patient's risk and then apply an appropriate threshold for treatment. The National Quality Forum (NQF) recommends,16 and JCAHO has adopted, that a clinician must evaluate each patient upon admission, and regularly thereafter, for the risk of developing DVT [deep vein thrombosis]/VTE. Until now, however, there has been no widely accepted, validated method to risk stratify medical patients. The ACCP recommendations cite just three studies of VTE risk factors in hospitalized medical patients.11, 17, 18 Together they examined 477 cases and 1197 controls, identifying congestive heart failure, pneumonia, cancer, and previous VTE as risk factors. Predictive models based on these factors17, 1921 have not been subjected to validation or have performed poorly.18 Acknowledging this lack of standardized risk assessment, JCAHO leaves the means of assessment to individual hospitals. A quality improvement guide published by the Agency for Healthcare Research and Quality goes one step further, stating that In a typical hospital, it is estimated that fewer than 5% of medical patients could be considered at low risk by most VTE risk stratification methods.22 The guide recommends near universal VTE prophylaxis.

In light of the JCAHO requirements, our model should be welcomed by hospitalists. Rather than assuming that all patients over 40 years of age are at high risk, our model will enable clinicians to risk stratify patients from a low of 0.1% to >1.4% (>10‐fold increase in risk). Moreover, the model was derived from more than 800 episodes of symptomatic VTE among almost 190,000 general medical patients and validated on almost 50,000 more. The observed patients were cared for in clinical practice at a nationally representative group of US hospitals, not in a highly selected clinical trial, increasing the generalizability of our findings. Finally, the model includes ten common risk factors that can easily be entered into decision support software or extracted automatically from the electronic medical record. Electronic reminder systems have already been shown to increase use of VTE prophylaxis, and prevent VTE, especially among cancer patients.23

A more challenging task is defining the appropriate risk threshold to initiate VTE prophylaxis. The Thromboembolic Risk Factors (THRIFT) Consensus Group classified patients according to risk of proximal DVT as low (<1%), moderate (1%‐10%), and high (>10%).21 They recommended heparin prophylaxis for all patients at moderate risk or higher. Although the patients included in our study all had a diagnosis that warranted prophylaxis according to the ACCP guidelines, using the THRIFT threshold for moderate‐to‐high risk, only 7% of our patients should have received prophylaxis. The recommendation not to offer heparin prophylaxis to patients with less than 1% chance of developing symptomatic VTE seems reasonable, given the large number‐needed‐to‐treat, but formal decision analyses should be conducted to better define this threshold. Many hospitalists, however, may feel uncomfortable using the 1% threshold, because our model failed to identify almost three out of four patients who ultimately experienced symptomatic VTE. At that threshold, it would seem that hospital‐acquired VTE is not a preventable complication in most medical patients, as others have pointed out.3, 24 Alternatively, if the threshold were lowered to 0.4%, our model could reduce the use of prophylaxis by 60%, while still identifying three‐fourths of all VTE cases. Further research is needed to know whether such a threshold is reasonable.

Our study has a number of important limitations. First, we relied on claims data, not chart review. We do not know for certain which patients experienced VTE, although our definition of VTE required diagnosis codes plus charges for both diagnosis and treatment. Moreover, our rates are similar to those observed in other trials where symptomatic events were confirmed. Second, about 30% of our patients received at least some VTE prophylaxis, and this may have prevented as many as half of the VTEs in that group. Without prophylaxis, rates might have been 20%30% higher. Similarly, we could not detect patients who were diagnosed after discharge but not admitted to hospital. While we believe this number to be small, it would again increase the rate slightly. Third, we could not assess certain clinical circumstances that are not associated with hospital charges or diagnosis codes, especially prolonged bed rest. Other risk factors, such as the urinary catheter, were probably surrogate markers for immobilization rather than true risk factors. Fourth, we included length of stay in our prediction model. We did this because most randomized trials of VTE prophylaxis included only patients with an expected length of stay 6 days. Physicians' estimates about probable length of stay may be less accurate than actual length of stay as a predictor of VTE. Moreover, the relationship may have been confounded if hospital‐acquired VTE led to longer lengths of stay. We think this unlikely since many of the events were discovered on readmission. Fifth, we studied only patients carrying high‐risk diagnoses, and therefore do not know the baseline risk for patients with less risky conditions, although it should be lower than what we observed. It seems probable that COPD, rather than being protective, as it appears in our model, actually represents the baseline risk for low‐risk diagnoses. It should be noted that we did include a number of other high‐risk diagnoses, such as cancer and inflammatory bowel disease, as secondary diagnoses. A larger, more inclusive study should be conducted to validate our model in other populations. Finally, we cannot know who died of undiagnosed VTE, either in the hospital or after discharge. Such an outcome would be important, but those events are likely to be rare, and VTE prophylaxis has not been shown to affect mortality.

VTE remains a daunting problem in hospitalized medical patients. Although VTE is responsible for a large number of hospital deaths each year, identifying patients at high risk for clinically important VTE is challenging, and may contribute to the persistently low rates of VTE prophylaxis seen in hospitals.25 Current efforts to treat nearly all patients are likely to lead to unnecessary cost, discomfort, and side effects. We present a simple logistic regression model that can easily identify patients at moderate‐to‐high risk (>1%) of developing symptomatic VTE. Future studies should focus on prospectively validating the model in a wider spectrum of medical illness, and better defining the appropriate risk cutoff for general prophylaxis.

Acknowledgements

The authors thank Aruna Priya, MS, for her help with some of the statistical analyses.

Venous thromboembolism (VTE) is a major source of morbidity and mortality for hospitalized patients. Among medical patients at the highest risk, as many as 15% can be expected to develop a VTE during their hospital stay1, 2; however, among general medical patients, the incidence of symptomatic VTE is less than 1%,1 and potentially as low as 0.3%.3 Thromboprophylaxis with subcutaneous heparin reduces the risk of VTE by approximately 50%,4 and is therefore recommended for medical patients at high risk. However, heparin also increases the risk of bleeding and thrombocytopenia and thus should be avoided for patients at low risk of VTE. Consequently, the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) recommends that all hospitalized medical patients receive a risk assessment for VTE.5

Certain disease states, including stroke, acute myocardial infarction, heart failure, respiratory disease, sepsis, and cancer, have been associated with increased risk for VTE, and, based on the inclusion criteria of several randomized trials, current American College of Chest Physicians (ACCP) guidelines recommend thromboprophylaxis for patients hospitalized with these diagnoses.2 However, evidence that these factors actually increase a patient's risk for VTE comes from studies of ambulatory patients and is often weak or conflicting. Existing risk‐stratification tools,6, 7 as well as the ACCP guidelines, have not been validated, and accordingly JCAHO does not specify how risk assessment should be conducted. In order to help clinicians better estimate the risk of VTE in medical patients and therefore to provide more targeted thromboprophylaxis, we examined a large cohort of patients with high‐risk diagnoses and created a risk stratification model.

Methods

Setting and Patients

We identified a retrospective cohort of patients discharged between January 1, 2004 and June 30, 2005 from 374 acute care facilities in the US that participated in Premier's Perspective, a database developed for measuring quality and healthcare utilization. Participating hospitals represent all regions of the US, and are generally similar in composition to US hospitals; however, in comparison to information contained in the American Hospital Association annual survey, Perspective hospitals are more likely to be located in the South and in urban areas. Available data elements include those derived from the uniform billing 04 form, such as sociodemographic information about each patient, their International Classification of Diseases, Ninth Revision, Clinical Modification (ICD‐9‐CM) diagnosis and procedure codes, as well as hospital and physician information. This information is supplemented with a date‐stamped log of all items and services billed to the patient or insurer, including diagnostic tests, medications, and other treatments. Permission to conduct the study was obtained from the Institutional Review Board at Baystate Medical Center.

We included all patients age 18 years at moderate‐to‐high risk of VTE according to the ACCP recommendations,8 based on a principal diagnosis of pneumonia, septicemia or respiratory failure with pneumonia, heart failure, chronic obstructive pulmonary disease (COPD), stroke, and urinary tract infection. Diagnoses were assessed using ICD‐9‐CM codes. Patients who were prescribed warfarin or therapeutic doses of heparin on hospital day 1 or 2, and those who received >1 therapeutic dose of heparin but otherwise did not fulfill criteria for VTE, were excluded because we could not evaluate whether they experienced a VTE event during hospitalization. We also excluded patients whose length of stay was <3 days, because our definition of hospital‐acquired VTE required treatment begun on day 3 or later, and those with an indication for anticoagulation other than VTE (eg, prosthetic cardiac valve or atrial fibrillation), because we could not reliably distinguish treatment for VTE from treatment of the underlying condition.

Risk Factors

For each patient, we extracted age, gender, race/ethnicity, and insurance status, principal diagnosis, comorbidities, and specialty of the attending physician. Comorbidities were identified from ICD‐9‐CM secondary diagnosis codes and Diagnosis Related Groups using Healthcare Cost and Utilization Project Comorbidity Software, version 3.1, based on the work of Elixhauser et al.9 We also assessed risk factors which have been previously linked to VTE: paralysis, cancer (metastatic, solid tumor, and lymphoma), chemotherapy/radiation, prior VTE, use of estrogens and estrogen modulators, inflammatory bowel disease, nephrotic syndrome, myeloproliferative disorders, obesity, smoking, central venous catheter, inherited or acquired thrombophilia, steroid use, mechanical ventilation, urinary catheter, decubitus ulcer, HMGco‐A reductase inhibitors, restraints, diabetes, varicose veins, and length‐of‐stay 6 days. These additional comorbidities were defined based on the presence of specific ICD‐9 codes, while use of HMG‐co‐A reductase inhibitors were identified from medication charge files. We also noted whether patients received anticoagulants, the dosages and days of administration, as well as intermittent pneumatic compression devices.

Identification of VTE

Because the presence of a secondary diagnosis of VTE in medical patients is not a reliable way of differentiating hospital‐acquired VTE from those present at the time of admission,10 subjects were considered to have experienced a hospital‐acquired VTE only if they underwent a diagnostic test for VTE (lower extremity ultrasound, venography, CT angiogram, ventilation‐perfusion scan, or pulmonary angiogram) on hospital day 3 or later, received treatment for VTE for at least 50% of the remaining hospital stay, or until initiation of warfarin or appearance of a complication (eg, transfusion or treatment for heparin‐induced thrombocytopenia) and were given a secondary diagnosis of VTE (ICD‐9 diagnoses 453.4, 453.40, 453.41, 453.42, 453.8, 453.9, 415.1, 415.11, 415.19). We considered the following to be treatments for VTE: intravenous unfractionated heparin, >60 mg of enoxaparin, 7500 mg of dalteparin, or placement of an inferior vena cava filter. In addition, patients who were readmitted within 30 days of discharge with a primary diagnosis of VTE were also considered to have developed a VTE as a complication of their previous hospital stay.

Statistical Analysis

Univariate predictors of VTE were assessed using chi‐square tests. We developed a multivariable logistic regression model for VTE on an 80% randomly selected subset of the eligible admissions (the derivation cohort) using all measured risk factors for VTE and selected interaction terms. Generalized estimating equations (GEE) models with a logit link (SAS PROC GENMOD) were used to account for the clustering of patients within hospitals. Initial models were stratified on VTE prophylaxis. Factors significant at P < 0.05 were retained. Parameter estimates derived from the model were used to compute individual VTE risk in the remaining 20% of the admissions (the validation cohort). Discrimination in the validation model was assessed by the c‐statistic, as well as the expected/observed ratio. Both cohorts were categorized by decile of risk, based on the probability distribution in the derivation cohort, and observed VTE events compared to those predicted by the model. All analyses were performed using the Statistical Analysis System (version 9.1, SAS Institute, Inc., Cary, NC).

Role of the Funding Source

This study was supported by a Clinical Scientist Development Award from the Doris Duke Charitable Foundation. The funding source had no role in the study design, analysis, or interpretation of the data.

Results

Our sample contained 242,738 patients, 194,198 (80%) assigned to the derivation set and 48,540 (20%) to the validation set. Patient characteristics were similar in both sets (Supporting Information Appendix Table 1). Most patients were over age 65, 59% were female, and 64% were white (Table 1). The most common primary diagnoses were pneumonia (33%) and congestive heart failure (19%). The most common comorbidities were hypertension (50%), diabetes (31%), chronic pulmonary disease (30%), and anemia (20%). Most patients were cared for by internists (54%) or family practitioners (21%), and 30% received some form of anticoagulant VTE prophylaxis (Table 2). Of patients with an ICD‐9 code for VTE during hospitalization, just over half lacked either diagnostic testing, treatment, or both, leaving 612 (0.25%) patients who fulfilled our criteria for VTE; an additional 440 (0.18%) were readmitted for VTE, for an overall incidence of 0.43%. Patients with a length of stay 6 days had an incidence of 0.79% vs 0.19% for patients with shorter stays.

Patient Characteristics and Their Association With Venous Thromboembolism (VTE)
 TotalNo VTEVTE 
VariableN%N%N%P‐Value
Total242,738100241,686100.01,052100.0 
Demographics       
Age      0.20
18‐4931,06512.830,95212.811310.7 
50‐6451,30921.151,08321.122621.5 
65‐7451,23021.150,99321.123722.5 
75+109,13445.0108,65845.047645.2 
Female142,91058.9142,33058.958055.10.01
Race/ethnicity      0.49
White155,86664.2155,18964.267764.4 
Black41,55617.141,37417.118217.3 
Hispanic9,8094.09,7764.0333.1 
Other35,50714.635,34714.616015.2 
Marital status      0.28
Married/life partner88,03536.387,62736.340838.8 
Single39,25416.239,10316.215114.4 
Separated/divorced23,4929.723,3949.7989.3 
Widowed58,66924.258,42624.224323.1 
Other33,28813.733,13613.715214.4 
Admission characteristics       
Primary diagnosis      <0.001
Community‐acquired pneumonia81,17133.480,79233.437936.0 
Septicemia7,6433.27,5683.1757.1 
Chronic obstructive pulmonary disease35,11614.535,02714.5898.5 
Respiratory failure7,0982.97,0122.9868.2 
Congestive heart failure46,50319.246,33619.216715.9 
Cardiovascular disease33,04413.632,93113.611310.7 
Urinary tract infection32,16313.332,02013.214313.6 
Insurance payer      0.93
Medicare traditional157,60964.9156,92764.968264.8 
Medicare managed care10,6494.410,5974.4524.9 
Medicaid17,7967.317,7207.3767.2 
Private44,85818.544,66518.519318.3 
Self‐pay/uninsured/other11,8264.911,7774.9494.7 
Admitted from skilled nursing facility3,0031.22,9801.2232.20.005
Risk factors       
Any VTE prophylaxis72,55829.972,16429.939437.5<0.001
Length of stay 6 days99,46341.098,68040.878374.4<0.001
Paralysis16,7646.916,6896.9757.10.77
Metastatic cancer5,0132.14,9282.0858.1<0.001
Solid tumor without metastasis25,12710.424,99510.313212.50.02
Lymphoma3,0261.22,9951.2312.9<0.001
Cancer chemotherapy/radiation1,2540.51,2310.5232.2<0.001
Prior venous thromboembolism2,9451.22,9261.2191.80.08
Estrogens4,8192.04,8072.0121.10.05
Estrogen modulators2,1020.92,0910.9111.00.53
Inflammatory bowel disease8140.38030.3111.0<0.001
Nephrotic syndrome5200.25170.230.30.62
Myeloproliferative disorder1,9830.81,9730.8101.00.63
Obesity16,9387.016,8567.0827.80.30
Smoking35,38614.635,28414.61029.7<0.001
Central venous catheter14,7546.114,5256.022921.8<0.001
Inherited or acquired thrombophilia1140.11080.060.6<0.001
Steroids82,60634.082,18534.042140.0<0.001
Mechanical ventilation13,3475.513,1675.418017.1<0.001
Urinary catheter39,08016.138,81616.126425.1<0.001
Decubitus ulcer6,8292.86,7762.8535.0<0.001
Statins use57,28223.657,06823.621420.30.01
Use of restraints5,9702.55,9142.4565.3<0.001
Diabetes mellitus75,10330.974,79930.930428.90.15
Varicose veins1660.11650.110.10.74
Comorbidities       
Hypertension120,60649.7120,12649.748045.60.008
Congestive heart failure18,9007.818,7937.810710.20.004
Peripheral vascular disease16,7056.916,6396.9666.30.43
Valvular disease13,6835.613,6285.6555.20.56
Pulmonary circulation disease5,5302.35,4922.3383.60.004
Chronic pulmonary disease72,02829.771,69829.733031.40.23
Respiratory failure second diagnosis13,0275.412,8935.313412.7<0.001
Rheumatoid arthritis/collagen vascular disease7,0902.97,0502.9403.80.09
Deficiency anemias49,60520.449,35220.425324.00.004
Weight loss8,8103.68,7143.6969.1<0.001
Peptic ulcer disease bleeding4,7362.04,7232.0131.20.09
Chronic blood loss anemia2,3541.02,3381.0161.50.07
Hypothyroidism28,77311.928,66811.910510.00.06
Renal failure19,7688.119,6698.1999.40.13
Liver disease4,6821.94,6571.9252.40.29
Other neurological disorders33,09413.632,90513.618918.0<0.001
Psychoses9,3303.89,2833.8474.50.29
Depression25,56110.525,44210.511911.30.41
Alcohol abuse7,7563.27,7273.2292.80.42
Drug abuse4,3361.84,3181.8181.70.85
Acquired immune deficiency syndrome1,0480.41,0450.430.30.47
Venous Thromboembolism (VTE) Prophylaxis and Outcomes
 TotalDerivationValidation 
VariableN%N%N%P‐Value
  • Abbreviation: ICD‐9, International Classification of Diseases, Ninth Revision.

Total242,738100194,19810048,540100 
VTE prophylaxis      0.97
No prophylaxis170,18070.1136,15370.134,02770.1 
Any prophylaxis72,55829.958,04529.914,51329.9 
Outcomes       
ICD‐9 code for VTE1,3040.51,0250.52790.60.21
ICD‐9 code + diagnostic test9890.47770.42120.40.26
ICD‐9 code + diagnostic test + treatment for VTE6120.34710.21410.30.06
Readmission for VTE within 30 days4460.23630.2830.20.46
Total hospital‐acquired VTE1,0520.48290.42230.50.33
In‐hospital mortality8,0193.36,4033.31,6163.30.72
Any readmission within 30 days28,66411.822,88511.85,77911.90.46

Risk factors for VTE

A large number of patient and hospital factors were associated with the development of VTE (Table 1). Due to the large sample size, even weak associations appear highly statistically significant. Compared to patients without VTE, those with VTE were more likely to have received VTE prophylaxis (37% vs 30%, P < 0.001). However, models of patients receiving prophylaxis and of patients not receiving prophylaxis produced similar odds ratios for the various risk factors (Supporting Information Appendix Table 2); therefore, the final model includes both patients who did, and did not, receive VTE prophylaxis. In the multivariable model (Supporting Information Appendix Table 3), age, length of stay, gender, primary diagnosis, cancer, inflammatory bowel disease, obesity, central venous catheter, inherited thrombophilia, steroid use, mechanical ventilation, active chemotherapy, and urinary catheters were all associated with VTE (Table 3). The strongest risk factors were length of stay 6 days (OR 3.22, 95% CI 2.73, 3.79), central venous catheter (OR 1.87, 95% CI 1.52, 2.29), inflammatory bowel disease (OR 3.11, 95% CI 1.59, 6.08), and inherited thrombophilia (OR 4.00, 95% CI 0.98, 16.40). In addition, there were important interactions between age and cancer; cancer was a strong risk factor among younger patients, but is not as strong a risk factor among older patients (OR compared to young patients without cancer was 4.62 (95% CI 2.72, 7.87) for those age 1849 years, and 3.64 (95% CI 2.52, 5.25) for those aged 5064 years).

Factors Associated Venous Thromboembolism (VTE) in Multivariable Model
Risk FactorOR95% CI
  • For patients without cancer.

  • Comparison group is patients aged 18‐49 years without cancer.

Any prophylaxis0.98(0.84, 1.14)
Female0.85(0.74, 0.98)
Length of stay 6 days3.22(2.73, 3.79)
Age*  
18‐49 years1Referent
50‐64 years1.15(0.86, 1.56)
>65 years1.51(1.17, 1.96)
Primary diagnosis  
Pneumonia1Referent
Chronic obstructive pulmonary disease0.57(0.44, 0.75)
Stroke0.84(0.66, 1.08)
Congestive heart failure0.86(0.70, 1.06)
Urinary tract infection1.19(0.95, 1.50)
Respiratory failure1.15(0.85, 1.55)
Septicemia1.11(0.82, 1.50)
Comorbidities  
Inflammatory bowel disease3.11(1.59, 6.08)
Obesity1.28(0.99, 1.66)
Inherited thrombophilia4.00(0.98, 16.40)
Cancer  
18‐49 years4.62(2.72, 7.87)
50‐64 years3.64(2.52, 5.25)
>65 years2.17(1.61, 2.92)
Treatments  
Central venous catheter1.87(1.52, 2.29)
Mechanical ventilation1.61(1.27, 2.05)
Urinary catheter1.17(0.99, 1.38)
Chemotherapy1.71(1.03, 2.83)
Steroids1.22(1.04, 1.43)

In the derivation set, the multivariable model produced deciles of mean predicted risk from 0.11% to 1.45%, while mean observed risk over the same deciles ranged from 0.12% to 1.42% (Figure 1). Within the validation cohort, the observed rate of VTE was 0.46% (223 cases among 48,543 subjects). The expected rate according to the model was 0.43% (expected/observed ratio: 0.93 [95% CI 0.82, 1.06]). Model discrimination measured by the c‐statistic in the validation set was 0.75 (95% CI 0.71, 0.78). The model produced deciles of mean predicted risk from 0.11% to 1.46%, with mean observed risk over the same deciles from 0.17% to 1.81%. Risk gradient was relatively flat across the first 6 deciles, began to rise at the seventh decile, and rose sharply in the highest one. Using a risk threshold of 1%, the model had a sensitivity of 28% and a specificity of 93%. In the validation set, this translated into a positive predictive value of 2.2% and a negative predictive value of 99.7%. Assuming that VTE prophylaxis has an efficacy of 50%, the number‐needed‐to‐treat to prevent one VTE among high‐risk patients (predicted risk >1%) would be 91. In contrast, providing prophylaxis to the entire validation sample would result in a number‐needed‐to‐treat of 435. Using a lower treatment threshold of 0.4% produced a positive predictive value of 1% and a negative predictive value of 99.8%. At this threshold, the model would detect 73% of patients with VTE and the number‐needed‐to‐treat to prevent one VTE would be 200.

Figure 1
(A) Predicted vs observed venous thromboembolism (VTE) in derivation cohort. (B) Predicted vs observed VTE in validation cohort. [Color figure can be viewed in the online issue, which is available at wileyonlinelibrary.com.]

Discussion

In a representative sample of 243,000 hospitalized medical patients with at least one major risk factor for VTE, we found that symptomatic VTE was an uncommon event, occurring in approximately 1 in 231 patients. We identified a number of factors that were associated with an increased risk of VTE, but many previously cited risk factors did not show an association in multivariable models. In particular, patients with a primary diagnosis of COPD appeared not to share the same high risk of VTE as patients with the other diagnoses we examined, a finding reported by others.11 The risk model we developed accurately stratifies patients across a wide range of VTE probabilities, but even among those with the highest predicted rates, symptomatic VTE occurred in less than 2%.

VTE is often described as a frequent complication of hospitalization for medical illness and one of the most common potentially preventable causes of death. Indeed, rates of asymptomatic VTE have been demonstrated to be 3.7% to 26%.12 Although some of these might have fatal consequences, most are distal vein thromboses and their significance is unknown. In contrast, symptomatic events are uncommon, with previous estimates among general medical patients in observational studies in the range of 0.3%3 to 0.8%,12 similar to the rate observed in our study. Symptomatic event rates among control patients in landmark randomized trials have ranged from 0.86%13 to 2.3%,14 but these studies enrolled only very high‐risk patients with more extended hospitalizations, and may involve follow‐up periods of a month or more.

Because it is unlikely that our diagnostic algorithm was 100% sensitive, and because 30% of our patients received chemoprophylaxis, it is probable that we have underestimated the true rate of VTE in our sample. Among the patients who received prophylaxis, the observed rate of VTE was 0.54%. If we assume that prophylaxis is 50% effective, then had these patients not received prophylaxis, their rate of VTE would have been 1.08% (vs 0.39% among those patients who received no prophylaxis) and the overall rate of VTE for the sample would have been 0.60% (1.08 0.30 + 0.39 0.70). If we further assume that our algorithm was only 80% sensitive and 100% specific, the true underlying rate of symptomatic VTE could have been as high as 0.75%, still less than half that seen in randomized trials.

Prophylaxis with heparin has been shown to decrease the rate of both asymptomatic and symptomatic events, but because of the low prevalence, the number‐needed‐to‐treat to prevent one symptomatic pulmonary embolism has been estimated at 345, and prophylaxis has not been shown to affect all‐cause mortality.4, 15 At the same time, prophylaxis costs money, is uncomfortable, and carries a small risk of bleeding and heparin‐induced thrombocytopenia. Given the generally low incidence of symptomatic VTE, it therefore makes sense to reserve prophylaxis for patients at higher risk of thromboembolism.

To decide whether prophylaxis is appropriate for a given patient, it is necessary to quantify the patient's risk and then apply an appropriate threshold for treatment. The National Quality Forum (NQF) recommends,16 and JCAHO has adopted, that a clinician must evaluate each patient upon admission, and regularly thereafter, for the risk of developing DVT [deep vein thrombosis]/VTE. Until now, however, there has been no widely accepted, validated method to risk stratify medical patients. The ACCP recommendations cite just three studies of VTE risk factors in hospitalized medical patients.11, 17, 18 Together they examined 477 cases and 1197 controls, identifying congestive heart failure, pneumonia, cancer, and previous VTE as risk factors. Predictive models based on these factors17, 1921 have not been subjected to validation or have performed poorly.18 Acknowledging this lack of standardized risk assessment, JCAHO leaves the means of assessment to individual hospitals. A quality improvement guide published by the Agency for Healthcare Research and Quality goes one step further, stating that In a typical hospital, it is estimated that fewer than 5% of medical patients could be considered at low risk by most VTE risk stratification methods.22 The guide recommends near universal VTE prophylaxis.

In light of the JCAHO requirements, our model should be welcomed by hospitalists. Rather than assuming that all patients over 40 years of age are at high risk, our model will enable clinicians to risk stratify patients from a low of 0.1% to >1.4% (>10‐fold increase in risk). Moreover, the model was derived from more than 800 episodes of symptomatic VTE among almost 190,000 general medical patients and validated on almost 50,000 more. The observed patients were cared for in clinical practice at a nationally representative group of US hospitals, not in a highly selected clinical trial, increasing the generalizability of our findings. Finally, the model includes ten common risk factors that can easily be entered into decision support software or extracted automatically from the electronic medical record. Electronic reminder systems have already been shown to increase use of VTE prophylaxis, and prevent VTE, especially among cancer patients.23

A more challenging task is defining the appropriate risk threshold to initiate VTE prophylaxis. The Thromboembolic Risk Factors (THRIFT) Consensus Group classified patients according to risk of proximal DVT as low (<1%), moderate (1%‐10%), and high (>10%).21 They recommended heparin prophylaxis for all patients at moderate risk or higher. Although the patients included in our study all had a diagnosis that warranted prophylaxis according to the ACCP guidelines, using the THRIFT threshold for moderate‐to‐high risk, only 7% of our patients should have received prophylaxis. The recommendation not to offer heparin prophylaxis to patients with less than 1% chance of developing symptomatic VTE seems reasonable, given the large number‐needed‐to‐treat, but formal decision analyses should be conducted to better define this threshold. Many hospitalists, however, may feel uncomfortable using the 1% threshold, because our model failed to identify almost three out of four patients who ultimately experienced symptomatic VTE. At that threshold, it would seem that hospital‐acquired VTE is not a preventable complication in most medical patients, as others have pointed out.3, 24 Alternatively, if the threshold were lowered to 0.4%, our model could reduce the use of prophylaxis by 60%, while still identifying three‐fourths of all VTE cases. Further research is needed to know whether such a threshold is reasonable.

Our study has a number of important limitations. First, we relied on claims data, not chart review. We do not know for certain which patients experienced VTE, although our definition of VTE required diagnosis codes plus charges for both diagnosis and treatment. Moreover, our rates are similar to those observed in other trials where symptomatic events were confirmed. Second, about 30% of our patients received at least some VTE prophylaxis, and this may have prevented as many as half of the VTEs in that group. Without prophylaxis, rates might have been 20%30% higher. Similarly, we could not detect patients who were diagnosed after discharge but not admitted to hospital. While we believe this number to be small, it would again increase the rate slightly. Third, we could not assess certain clinical circumstances that are not associated with hospital charges or diagnosis codes, especially prolonged bed rest. Other risk factors, such as the urinary catheter, were probably surrogate markers for immobilization rather than true risk factors. Fourth, we included length of stay in our prediction model. We did this because most randomized trials of VTE prophylaxis included only patients with an expected length of stay 6 days. Physicians' estimates about probable length of stay may be less accurate than actual length of stay as a predictor of VTE. Moreover, the relationship may have been confounded if hospital‐acquired VTE led to longer lengths of stay. We think this unlikely since many of the events were discovered on readmission. Fifth, we studied only patients carrying high‐risk diagnoses, and therefore do not know the baseline risk for patients with less risky conditions, although it should be lower than what we observed. It seems probable that COPD, rather than being protective, as it appears in our model, actually represents the baseline risk for low‐risk diagnoses. It should be noted that we did include a number of other high‐risk diagnoses, such as cancer and inflammatory bowel disease, as secondary diagnoses. A larger, more inclusive study should be conducted to validate our model in other populations. Finally, we cannot know who died of undiagnosed VTE, either in the hospital or after discharge. Such an outcome would be important, but those events are likely to be rare, and VTE prophylaxis has not been shown to affect mortality.

VTE remains a daunting problem in hospitalized medical patients. Although VTE is responsible for a large number of hospital deaths each year, identifying patients at high risk for clinically important VTE is challenging, and may contribute to the persistently low rates of VTE prophylaxis seen in hospitals.25 Current efforts to treat nearly all patients are likely to lead to unnecessary cost, discomfort, and side effects. We present a simple logistic regression model that can easily identify patients at moderate‐to‐high risk (>1%) of developing symptomatic VTE. Future studies should focus on prospectively validating the model in a wider spectrum of medical illness, and better defining the appropriate risk cutoff for general prophylaxis.

Acknowledgements

The authors thank Aruna Priya, MS, for her help with some of the statistical analyses.

References
  1. Samama MM,Cohen AT,Darmon JY, et al.A comparison of enoxaparin with placebo for the prevention of venous thromboembolism in acutely ill medical patients. Prophylaxis in Medical Patients with Enoxaparin Study Group.N Engl J Med.1999;341(11):793800.
  2. Geerts WH,Bergqvist D,Pineo GF, et al.Prevention of venous thromboembolism: American College of Chest Physicians Evidence‐Based Clinical Practice Guidelines (8th ed).Chest.2008;133(6 suppl):381S453S.
  3. Schuurman B,den Heijer M,Nijs AM.Thrombosis prophylaxis in hospitalised medical patients: does prophylaxis in all patients make sense?Neth J Med.2000;56(5):171176.
  4. Wein L,Wein S,Haas SJ,Shaw J,Krum H.Pharmacological venous thromboembolism prophylaxis in hospitalized medical patients: a meta‐analysis of randomized controlled trials.Arch Intern Med.2007;167(14):14761486.
  5. The Joint Commission on the Accreditation of Healthcare Organizations. Venous thromboembolism (VTE) core measure set. Available at: http://www. jointcommission.org/PerformanceMeasurement/PerformanceMeasurement/VTE.htm. Accessed June 1,2009.
  6. Caprini JA,Arcelus JI,Reyna JJ.Effective risk stratification of surgical and nonsurgical patients for venous thromboembolic disease.Semin Hematol.2001;38(2 suppl 5):1219.
  7. Cohen AT,Alikhan R,Arcelus JI, et al.Assessment of venous thromboembolism risk and the benefits of thromboprophylaxis in medical patients.Thromb Haemost.2005;94(4):750759.
  8. Geerts WH,Pineo GF,Heit JA, et al.Prevention of venous thromboembolism: the Seventh ACCP Conference on Antithrombotic and Thrombolytic Therapy.Chest.2004;126(3 suppl):338S400S.
  9. Elixhauser A,Steiner C,Harris DR,Coffey RM.Comorbidity measures for use with administrative data.Med Care.1998;36(1):827.
  10. Lawthers AG,McCarthy EP,Davis RB,Peterson LE,Palmer RH,Iezzoni LI.Identification of in‐hospital complications from claims data. Is it valid?Med Care.2000;38(8):785795.
  11. Alikhan R,Cohen AT,Combe S, et al.Risk factors for venous thromboembolism in hospitalized patients with acute medical illness: analysis of the MEDENOX Study.Arch Intern Med.2004;164(9):963968.
  12. Dunn AS,Brenner A,Halm EA.The magnitude of an iatrogenic disorder: a systematic review of the incidence of venous thromboembolism for general medical inpatients.Thromb Haemost.2006;95(5):758762.
  13. Leizorovicz A,Cohen AT,Turpie AG,Olsson CG,Vaitkus PT,Goldhaber SZ.Randomized, placebo‐controlled trial of dalteparin for the prevention of venous thromboembolism in acutely ill medical patients.Circulation.2004;110(7):874879.
  14. Gardlund B.Randomised, controlled trial of low‐dose heparin for prevention of fatal pulmonary embolism in patients with infectious diseases. The Heparin Prophylaxis Study Group.Lancet.1996;347(9012):13571361.
  15. Dentali F,Douketis JD,Gianni M,Lim W,Crowther MA.Meta‐analysis: anticoagulant prophylaxis to prevent symptomatic venous thromboembolism in hospitalized medical patients.Ann Intern Med.2007;146(4):278288.
  16. National Quality Forum.National Voluntary Consensus Standards for Prevention and Care of Venous Thromboembolism: Policy, Preferred Practices, and Initial Performance Measures.Washington, DC;2006.
  17. Weill‐Engerer S,Meaume S,Lahlou A, et al.Risk factors for deep vein thrombosis in inpatients aged 65 and older: a case‐control multicenter study.J Am Geriatr Soc.2004;52(8):12991304.
  18. Zakai NA,Wright J,Cushman M.Risk factors for venous thrombosis in medical inpatients: validation of a thrombosis risk score.J Thromb Haemost.2004;2(12):21562161.
  19. Arcelus JI,Candocia S,Traverso CI,Fabrega F,Caprini JA,Hasty JH.Venous thromboembolism prophylaxis and risk assessment in medical patients.Semin Thromb Hemost.1991;17(suppl 3):313318.
  20. Anderson FA,Wheeler HB,Goldberg RJ, et al.A population‐based perspective of the hospital incidence and case‐fatality rates of deep vein thrombosis and pulmonary embolism. The Worcester DVT Study.Arch Intern Med.1991;151(5):933938.
  21. Thromboembolic Risk Factors (THRIFT) Consensus Group.Risk of and prophylaxis for venous thromboembolism in hospital patients.BMJ.1992;305(6853):567574.
  22. Maynard G,Stein J.Preventing Hospital‐Acquired Venous Thromboembolism: A Guide for Effective Quality Improvement. AHRQ Publication No. 08–0075.Rockville, MD:Agency for Healthcare Research and Quality;2008.
  23. Kucher N,Koo S,Quiroz R, et al.Electronic alerts to prevent venous thromboembolism among hospitalized patients.N Engl J Med.2005;352(10):969977.
  24. Bergmann JF,Segrestaa JM,Caulin C.Prophylaxis against venous thromboembolism.BMJ.1992;305(6862):1156.
  25. Ageno W,Dentali F.Prevention of in‐hospital VTE: why can't we do better?Lancet.2008;371(9610):361362.
References
  1. Samama MM,Cohen AT,Darmon JY, et al.A comparison of enoxaparin with placebo for the prevention of venous thromboembolism in acutely ill medical patients. Prophylaxis in Medical Patients with Enoxaparin Study Group.N Engl J Med.1999;341(11):793800.
  2. Geerts WH,Bergqvist D,Pineo GF, et al.Prevention of venous thromboembolism: American College of Chest Physicians Evidence‐Based Clinical Practice Guidelines (8th ed).Chest.2008;133(6 suppl):381S453S.
  3. Schuurman B,den Heijer M,Nijs AM.Thrombosis prophylaxis in hospitalised medical patients: does prophylaxis in all patients make sense?Neth J Med.2000;56(5):171176.
  4. Wein L,Wein S,Haas SJ,Shaw J,Krum H.Pharmacological venous thromboembolism prophylaxis in hospitalized medical patients: a meta‐analysis of randomized controlled trials.Arch Intern Med.2007;167(14):14761486.
  5. The Joint Commission on the Accreditation of Healthcare Organizations. Venous thromboembolism (VTE) core measure set. Available at: http://www. jointcommission.org/PerformanceMeasurement/PerformanceMeasurement/VTE.htm. Accessed June 1,2009.
  6. Caprini JA,Arcelus JI,Reyna JJ.Effective risk stratification of surgical and nonsurgical patients for venous thromboembolic disease.Semin Hematol.2001;38(2 suppl 5):1219.
  7. Cohen AT,Alikhan R,Arcelus JI, et al.Assessment of venous thromboembolism risk and the benefits of thromboprophylaxis in medical patients.Thromb Haemost.2005;94(4):750759.
  8. Geerts WH,Pineo GF,Heit JA, et al.Prevention of venous thromboembolism: the Seventh ACCP Conference on Antithrombotic and Thrombolytic Therapy.Chest.2004;126(3 suppl):338S400S.
  9. Elixhauser A,Steiner C,Harris DR,Coffey RM.Comorbidity measures for use with administrative data.Med Care.1998;36(1):827.
  10. Lawthers AG,McCarthy EP,Davis RB,Peterson LE,Palmer RH,Iezzoni LI.Identification of in‐hospital complications from claims data. Is it valid?Med Care.2000;38(8):785795.
  11. Alikhan R,Cohen AT,Combe S, et al.Risk factors for venous thromboembolism in hospitalized patients with acute medical illness: analysis of the MEDENOX Study.Arch Intern Med.2004;164(9):963968.
  12. Dunn AS,Brenner A,Halm EA.The magnitude of an iatrogenic disorder: a systematic review of the incidence of venous thromboembolism for general medical inpatients.Thromb Haemost.2006;95(5):758762.
  13. Leizorovicz A,Cohen AT,Turpie AG,Olsson CG,Vaitkus PT,Goldhaber SZ.Randomized, placebo‐controlled trial of dalteparin for the prevention of venous thromboembolism in acutely ill medical patients.Circulation.2004;110(7):874879.
  14. Gardlund B.Randomised, controlled trial of low‐dose heparin for prevention of fatal pulmonary embolism in patients with infectious diseases. The Heparin Prophylaxis Study Group.Lancet.1996;347(9012):13571361.
  15. Dentali F,Douketis JD,Gianni M,Lim W,Crowther MA.Meta‐analysis: anticoagulant prophylaxis to prevent symptomatic venous thromboembolism in hospitalized medical patients.Ann Intern Med.2007;146(4):278288.
  16. National Quality Forum.National Voluntary Consensus Standards for Prevention and Care of Venous Thromboembolism: Policy, Preferred Practices, and Initial Performance Measures.Washington, DC;2006.
  17. Weill‐Engerer S,Meaume S,Lahlou A, et al.Risk factors for deep vein thrombosis in inpatients aged 65 and older: a case‐control multicenter study.J Am Geriatr Soc.2004;52(8):12991304.
  18. Zakai NA,Wright J,Cushman M.Risk factors for venous thrombosis in medical inpatients: validation of a thrombosis risk score.J Thromb Haemost.2004;2(12):21562161.
  19. Arcelus JI,Candocia S,Traverso CI,Fabrega F,Caprini JA,Hasty JH.Venous thromboembolism prophylaxis and risk assessment in medical patients.Semin Thromb Hemost.1991;17(suppl 3):313318.
  20. Anderson FA,Wheeler HB,Goldberg RJ, et al.A population‐based perspective of the hospital incidence and case‐fatality rates of deep vein thrombosis and pulmonary embolism. The Worcester DVT Study.Arch Intern Med.1991;151(5):933938.
  21. Thromboembolic Risk Factors (THRIFT) Consensus Group.Risk of and prophylaxis for venous thromboembolism in hospital patients.BMJ.1992;305(6853):567574.
  22. Maynard G,Stein J.Preventing Hospital‐Acquired Venous Thromboembolism: A Guide for Effective Quality Improvement. AHRQ Publication No. 08–0075.Rockville, MD:Agency for Healthcare Research and Quality;2008.
  23. Kucher N,Koo S,Quiroz R, et al.Electronic alerts to prevent venous thromboembolism among hospitalized patients.N Engl J Med.2005;352(10):969977.
  24. Bergmann JF,Segrestaa JM,Caulin C.Prophylaxis against venous thromboembolism.BMJ.1992;305(6862):1156.
  25. Ageno W,Dentali F.Prevention of in‐hospital VTE: why can't we do better?Lancet.2008;371(9610):361362.
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Risk factor model to predict venous thromboembolism in hospitalized medical patients
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Risk factor model to predict venous thromboembolism in hospitalized medical patients
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The Wells Rule and VTE Prophylaxis

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The modified wells score accurately excludes pulmonary embolus in hospitalized patients receiving heparin prophylaxis

Symptoms, signs, chest radiograms, electrocardiograms and laboratory data have a low specificity for the diagnosis of pulmonary embolism (PE) when used in isolation, but when used in combination they can accurately identify patients with an increased likelihood of having a PE.17 The Wells score combines multiple variables into a prediction tool (Table 1). The original model identified three categories of patients with increasing likelihoods of having a PE,6 but a simpler, dichotomous version was subsequently proposed.7 A sequential diagnostic strategy combining the dichotomous Wells rule with a serum d‐dimer test has been validated against contrast‐enhanced spiral computed tomography (CTPE) on cohorts comprised largely of ambulatory outpatient and emergency room patients.815 This method, however, has never been tested in hospitalized patients who were receiving heparin in doses designed to prevent the development of venous thromboembolism (VTE). The purpose of this study was to evaluate the utility of the modified Wells score to predict the presence or absence of PE in hospitalized patients who were receiving prophylactic heparin.

Modified Wells Criteria
  • NOTE: Total score 4 = PE‐likely, <4 = PE‐unlikely.

  • Abbreviation: VTE, venous thromboembolism.

Symptoms and signs of deep‐vein thrombosis3.0
Heart rate >100 beats per minute1.5
Recent immobilization or surgery (<4 weeks)1.5
Previous VTE1.5
Hemoptysis1.0
Active cancer1.0
PE more likely than alternate diagnosis3.0

Methods

We screened consecutive patients who underwent CTPE studies from January 2006 through December 2007 at Denver Health, a university‐affiliated public hospital. Inclusion criteria were patients between 18 and 89 years of age who underwent CTPE imaging 2 or more days after being hospitalized, and had been receiving fractionated or unfractionated heparin in doses appropriate for preventing the development of deep venous thrombosis from the time of admission. Patients were excluded if they had signs or symptoms that were consistent with a diagnosis of PE at the time of admission, if they had a contraindication to prophylactic anticoagulation or if their prophylactic heparin therapy had been interrupted for any reason from the time prior to when the CTPE was ordered.

Patients were grouped depending on the service or location of their admission (ie, Medicine, Surgery, Orthopedics, Medical or Surgical Intensive Care Units). The objective elements of the Wells score were obtained by reviewing each patient's history and physical examination, progress notes and discharge summary. Patients were considered to have an alternate diagnosis of equal or greater likelihood than a PE if a d‐dimer was ordered, or if such a possibility was suggested by the treating clinician in the computerized order for the CTPE. The modified Wells score was used to classify patients into PE‐likely (total score 4) or PE‐unlikely (total score <4).7 Fisher's exact test was used to analyze the 2 2 table. P< 0.05 was taken to represent significance.

The Colorado Multiple Institutional Review Board approved this study with a waiver of informed consent.

Results

Of 446 patients who had CTPEs during the study period 286 (64%) met the inclusion criteria (Figure 1). Those who were excluded included 131 who did not receive continuous prophylactic anticoagulation from the time they were admitted to the time of the CT, 18 who had preexisting signs or symptoms and signs consistent with a diagnosis of PE at the time of admission, and 11 who were receiving therapeutic anticoagulation. The patients were hospitalized on different units and on a number of different services (Table 2).

Figure 1
Patient selection.
Prevalence of Pulmonary Embolism
 Total PatientsPEPE Likely
  • Abbreviations: CTPE, CT thorax per PE protocol; MICU, medical intensive care unit; PE, pulmonary embolism; SICU, surgical intensive care unit.

Medicine897 (8%)59 (66%)
Surgery550 (0%)43 (78%)
Orthopedics576 (11%)43 (75%)
MICU243 (13%)20 (83%)
SICU614 (7%)47 (77%)
Total28620 (7%)212 (74%)

Low molecular weight heparin was given to 165 patients (dalteparin, 5000 units, once daily), unfractionated heparin to 120 patients (104 receiving 5000 units twice daily and 16 receiving 5000 units 3 times a day) and 1 patient was given a Factor Xa inhibitor (fondaparinux 2.5 mg once daily) due to a history of heparin induced thrombocytopenia.

Hypoxia and tachycardia were the most common reasons for requesting a CTPE in instances in which an indication for CT imaging was documented. In almost 28% of patients, however, the reason for suspecting PE was not apparent on chart review (Table 3).

Clinical Symptoms and Signs Leading to Consideration of PE
 Patients (%)
  • Abbreviation: PE, pulmonary embolism.

Hypoxia118 (41)
Hypoxia + tachycardia45 (16)
Tachycardia32 (11)
Chest pain10 (3)
Hemoptysis1 (0.3)
Not specified80 (28)
Total286 (100)

The prevalence of PE was 20/286 (7.0%, 95% CI (confidence interval): 4.0‐10.0). On the basis of the Wells score 212 patients (74%) were classified as PE‐likely and 74 (26%) as PE‐unlikely. Immobility or recent surgery, tachycardia and the absence of a more plausible diagnosis were the most common contributors to the final score (Table 4).

Distribution of Wells Rule Variables
 n (%)
  • Abbreviations: PE, pulmonary embolism; VTE, venous thromboembolism.

Symptoms and signs of deep‐vein thrombosis12 (6)
Heart rate >100 beats per minute119 (60)
Recent immobilization or surgery (<4 weeks)179 (90)
Previous VTE10 (5)
Hemoptysis1 (<1)
Active cancer18 (9)
PE more likely than alternate diagnosis131 (66)

Nineteen of the 20 patients (95%) who had PE diagnosed on the basis of a positive CTPE were risk‐stratified on the basis of the Wells score into the PE‐likely category, and 1 (5%) was classified as PE‐unlikely. Of the 266 patients whose CTPEs were negative 193 (73%) were classified as PE‐likely and 73 (27%) as PE‐unlikely (P < 0.03). Accordingly, the modified Wells score was 95% sensitive for having a diagnosis of PE confirmed on CTPE, the specificity was only 27%, the positive predictive value was only 9% and the negative predictive value was 99%(Table 5) with negative likelihood ratio of 0.19.

Diagnostic Utility of Wells Rule in Patients on Heparin Prophylaxis
Wells RuleCTPETotal
PositiveNegative
  • Abbreviations: CTPE, computed tomography imaging seeking evidence of pulmonary embolism; PE, pulmonary embolism.

PE likely19193272
PE unlikely17374
Total20266286
Sensitivity0.95 
Specificity0.27 
Positive predictive value0.09 
Negative predictive value0.99 
Positive likelihood ratio1.31 
Negative likelihood ratio0.18 
Two‐sided P value0.03 

A d‐dimer was ordered for 70 of the 74 patients (95%) who were classified as PE‐unlikely. In 67 of these (96%) the test was positive, and in all but 1 the result was falsely positive. D‐dimer testing was also obtained in 8 of 212 (4%) of patients classified as PE‐likely and was positive in all 8.

Discussion

This retrospective cohort study demonstrated that in hospitalized patients who were receiving prophylactic doses of fractionated or unfractionated heparin and underwent CTPE studies for the clinical suspicion of PE, the prevalence of PE was very low, the modified Wells rule classified 26% of the patients as PE‐unlikely, and the PE‐unlikely category was associated with an extremely high negative predictive value and low negative likelihood ratio for PE. We also confirmed that the prevalence of a positive d‐dimer was so high in this population that the test did not add to the ability to risk‐stratify patients for the likelihood of having a PE. These findings lead to the conclusion that CTPE studies were performed excessively in this cohort of patients.

Previous studies validating the Wells score enrolled combinations of inpatients and outpatients813 or outpatients exclusively.14, 15 To our knowledge the present study is the first to validate the utility of the scoring system in inpatients receiving prophylactic anticoagulation. As would be expected, the prevalence of PE in our population was lower than the 9% to 30% that has previously been reported in patients not receiving prophylactic anticoagulation,815 consistent with the 68% to 76% reduction in the risk of deep venous thrombosis that occurs with use of low‐dose heparin or low molecular weight heparin.16

Similar to the findings of Arnason et al.17 a large proportion of this inpatient cohort was classified as PE‐likely on the basis of only 3 of the 7 variablestachycardia, immobility or previous surgery, and the absence of a more likely competing diagnosis.

The d‐dimer was elevated above the upper limit of normal in nearly all the cases in which it was tested (96%). Bounameaux et al.18 first suggested that conditions other than VTE could increase the plasma d‐dimer level. D‐dimer levels above the cutoff that excludes thrombosis have been documented in absence of thrombosis in the elderly and in patients with numerous other conditions including infections, cancer, coronary, cerebral and peripheral arterial vascular disease, heart failure, rheumatologic diseases, surgery, trauma burns, and pregnancy.1821 Van Beek et al.22 and Miron et al.23 demonstrated that d‐dimer testing was not useful in hospitalized patients. Kabrhel et al.24 reported similar results in an Emergency Department cohort and concluded that d‐dimer testing increased the percent of patients who were investigated for PE and the percent that were sent for pulmonary vascular imaging without increasing the percent of patients diagnosed as having a PE. In our cohort, 74 patients (26%) were classified as PE‐unlikely, and we theorize that 67 (90%) of these underwent CTPE studies solely on the basis of having a positive d‐dimer. All but one of the CTPEs in the patients with positive d‐dimers were negative for PE confirming the that the low specificity of d‐dimer testing in hospitalized patients also applies to those receiving prophylactic anticoagulation.

The Wells rule was associated with a high negative predictive value (99%) and a corresponding low negative likelihood ratio of 0.19, with both of these parameters likely being strongly influenced by the low prevalence of PE in this cohort.

In most longitudinal controlled studies of heparin‐based prophylaxis the incidence of VTE in all medical and most surgical patients approximates 5%.25,26 If this were taken to represent the pre‐test probability of VTE in patients on prophylaxis in whom the question of PE arises, then according to Bayesian theory, a PE‐unlikely classification with a negative likelihood ratio of 0.19 would result in a post‐test probability of less than 1%. This is well below the threshold at which diagnostic imaging delivers no benefit and in fact, may cause harm. Accordingly, PE can be safely excluded in those who are risk‐stratified to PE‐unlikely, with or without an accompanying negative d‐dimer. The average charge for a CTPE at our institution is $1800 and the 2009 cost/charge ratio was 54%. Accordingly, the cost savings to our hospital if CTPEs were not done on the 74 patients classified as PE‐unlikely would exceed $66,000/year.

Our study has a number of potential limitations. Because the data came from a single university‐affiliated public hospital the results might not generalize to other hospitals (teaching or nonteaching). Despite finding a very low prevalence of PE in patients receiving prophylactic heparin, the true prevalence of PE might have been overestimated since our sample size was small and Denver Health is a regional level I trauma center and has a busy joint arthroplasty service, i.e., services known to have an increased prevalence of venous thrombosis.16 If the prevalence of PE were indeed lower than what we observed, however, it would decrease the number of true positive and false negative CTPEs which would, in turn, further strengthen the conclusion that CTPEs are being overused in hospitalized patients receiving prophylactic heparin who are risk‐stratified to a PE‐unlikely category. Similarly, because our sample size was small we may have underestimated the prevalence of PE. Our narrow CIs, and the fact that the prevalence we observed is consistent with the effect of prophylaxic heparin on the incidence of VTE suggest that, if an error were made, it would not be large enough to alter our conclusions.

Our analysis did not include patients in whom PE was excluded without performing CTPE testing. If these patients had CTPEs the large majority would be negative because of a very low pretest probability and risk‐stratification would have placed them in a PE‐unlikely category (ie, true negatives), thereby also increasing the negative predictive value of the Wells score used in this setting.

We calculated the Wells score retrospectively as was previously done in studies by Chagnon et al.,11 Righini et al.,14 and Ranji et al.27 (although the methods used in these studies were not described in detail). We assumed that whenever a d‐dimer test was ordered the treating physician thought that PE was less likely than an alternate diagnosis reasoning that, if they thought PE were the most likely diagnosis, d‐dimers should not have been obtained as, in this circumstance, they are not recommended as part of the diagnostic algorithm.8 Conversely, we assumed that for patients who did not get d‐dimer testing, the treating physician thought that PE was the most likely diagnosis. Alternatively, the physicians might not have ordered a d‐dimer because they recognized that the test is of limited clinical utility in hospitalized patients. In this latter circumstance, the number of PE‐likely patients would be overestimated and the number of PE‐unlikely would be underestimated, reducing the strength of our conclusions or potentially invalidating them. Since the accuracy of prediction rules mirrors that of implicit clinical judgment, however, we suggest that, for most of the patients who had CTPEs performed without d‐dimers, the ordering physician had a high suspicion of PE28, 29 and that the large majority of PE‐likely patients were correctly classified.

In summary, we found that CTPE testing is frequently performed in hospitalized patients receiving prophylactic heparin despite there being a very low prevalence of PE in this cohort, and that risk‐stratifying patients into the PE‐unlikely category using the modified Wells score accurately excludes the diagnosis of PE. The problem of overuse of CTPEs is compounded by the well‐recognized misuse of d‐dimer testing in hospitalized patients. On the basis of our findings we recommend that, when hospitalized patients who are receiving heparin prophylaxis to prevent VTE develop signs or symptoms suggestive of PE they should be risk‐stratified using the modified Wells criteria. In those classified as PE‐unlikely PE can be safely excluded without further testing. Using this approach 26% of CTPEs done on the cohort of hospitalized patients we studied, and all d‐dimers could have been avoided. If the results of our study are duplicated in other centers these recommendations should be included in future guidelines summarizing the most cost‐effective ways to evaluate patients for possible PE.

Acknowledgements

Ms. Angela Keniston assisted in this study by identifying the initial population by using the hospital's computerized data warehouse.

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  24. Kabrhel C,Matts C,McNamara M.A highly sensitive ELISA D‐dimer increases testing but not diagnosis of pulmonary embolism.Acad Emerg Med2006;13:519524.
  25. Samama MM,Cohen AT,Darmon JY.A comparison of enoxaparin with placebo for the prevention of venous thromboembolism in acutely ill medical patients. Prophylaxis in Medical Patients with Enoxaparin Study Group.N Engl J Med.1999;341(11):793800.
  26. Leclerc JR,Gent M,Hirsh J,Geerts WH,Ginsberg JS.The incidence of symptomatic venous thromboembolism after enoxaparin prophylaxis in lower extremity arthroplasty: a cohort study of 1,984 patients.Canadian Collaborative Group.1998;114:115S118S.
  27. Ranji SR,Shojania KG,Trowbridge RL,Auerbach AD,Impact of reliance on CT pulmonary angiography on diagnosis of pulmonary embolism: a Bayesian analysis.J Hosp Med.2006;1:8187.
  28. The PIOPED investigators: Value of the ventilation‐perfusion scan in acute pulmonary embolism.JAMA.1990;263:27532759.
  29. Perrier A,Desmarais S,Miron MI, et al.Non‐invasive diagnosis of venous thromboembolism in outpatients.Lancet.353:190195.
Article PDF
Issue
Journal of Hospital Medicine - 6(4)
Page Number
190-194
Legacy Keywords
diagnostic decision making, outcomes measurement, cost effectiveness
Sections
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Article PDF

Symptoms, signs, chest radiograms, electrocardiograms and laboratory data have a low specificity for the diagnosis of pulmonary embolism (PE) when used in isolation, but when used in combination they can accurately identify patients with an increased likelihood of having a PE.17 The Wells score combines multiple variables into a prediction tool (Table 1). The original model identified three categories of patients with increasing likelihoods of having a PE,6 but a simpler, dichotomous version was subsequently proposed.7 A sequential diagnostic strategy combining the dichotomous Wells rule with a serum d‐dimer test has been validated against contrast‐enhanced spiral computed tomography (CTPE) on cohorts comprised largely of ambulatory outpatient and emergency room patients.815 This method, however, has never been tested in hospitalized patients who were receiving heparin in doses designed to prevent the development of venous thromboembolism (VTE). The purpose of this study was to evaluate the utility of the modified Wells score to predict the presence or absence of PE in hospitalized patients who were receiving prophylactic heparin.

Modified Wells Criteria
  • NOTE: Total score 4 = PE‐likely, <4 = PE‐unlikely.

  • Abbreviation: VTE, venous thromboembolism.

Symptoms and signs of deep‐vein thrombosis3.0
Heart rate >100 beats per minute1.5
Recent immobilization or surgery (<4 weeks)1.5
Previous VTE1.5
Hemoptysis1.0
Active cancer1.0
PE more likely than alternate diagnosis3.0

Methods

We screened consecutive patients who underwent CTPE studies from January 2006 through December 2007 at Denver Health, a university‐affiliated public hospital. Inclusion criteria were patients between 18 and 89 years of age who underwent CTPE imaging 2 or more days after being hospitalized, and had been receiving fractionated or unfractionated heparin in doses appropriate for preventing the development of deep venous thrombosis from the time of admission. Patients were excluded if they had signs or symptoms that were consistent with a diagnosis of PE at the time of admission, if they had a contraindication to prophylactic anticoagulation or if their prophylactic heparin therapy had been interrupted for any reason from the time prior to when the CTPE was ordered.

Patients were grouped depending on the service or location of their admission (ie, Medicine, Surgery, Orthopedics, Medical or Surgical Intensive Care Units). The objective elements of the Wells score were obtained by reviewing each patient's history and physical examination, progress notes and discharge summary. Patients were considered to have an alternate diagnosis of equal or greater likelihood than a PE if a d‐dimer was ordered, or if such a possibility was suggested by the treating clinician in the computerized order for the CTPE. The modified Wells score was used to classify patients into PE‐likely (total score 4) or PE‐unlikely (total score <4).7 Fisher's exact test was used to analyze the 2 2 table. P< 0.05 was taken to represent significance.

The Colorado Multiple Institutional Review Board approved this study with a waiver of informed consent.

Results

Of 446 patients who had CTPEs during the study period 286 (64%) met the inclusion criteria (Figure 1). Those who were excluded included 131 who did not receive continuous prophylactic anticoagulation from the time they were admitted to the time of the CT, 18 who had preexisting signs or symptoms and signs consistent with a diagnosis of PE at the time of admission, and 11 who were receiving therapeutic anticoagulation. The patients were hospitalized on different units and on a number of different services (Table 2).

Figure 1
Patient selection.
Prevalence of Pulmonary Embolism
 Total PatientsPEPE Likely
  • Abbreviations: CTPE, CT thorax per PE protocol; MICU, medical intensive care unit; PE, pulmonary embolism; SICU, surgical intensive care unit.

Medicine897 (8%)59 (66%)
Surgery550 (0%)43 (78%)
Orthopedics576 (11%)43 (75%)
MICU243 (13%)20 (83%)
SICU614 (7%)47 (77%)
Total28620 (7%)212 (74%)

Low molecular weight heparin was given to 165 patients (dalteparin, 5000 units, once daily), unfractionated heparin to 120 patients (104 receiving 5000 units twice daily and 16 receiving 5000 units 3 times a day) and 1 patient was given a Factor Xa inhibitor (fondaparinux 2.5 mg once daily) due to a history of heparin induced thrombocytopenia.

Hypoxia and tachycardia were the most common reasons for requesting a CTPE in instances in which an indication for CT imaging was documented. In almost 28% of patients, however, the reason for suspecting PE was not apparent on chart review (Table 3).

Clinical Symptoms and Signs Leading to Consideration of PE
 Patients (%)
  • Abbreviation: PE, pulmonary embolism.

Hypoxia118 (41)
Hypoxia + tachycardia45 (16)
Tachycardia32 (11)
Chest pain10 (3)
Hemoptysis1 (0.3)
Not specified80 (28)
Total286 (100)

The prevalence of PE was 20/286 (7.0%, 95% CI (confidence interval): 4.0‐10.0). On the basis of the Wells score 212 patients (74%) were classified as PE‐likely and 74 (26%) as PE‐unlikely. Immobility or recent surgery, tachycardia and the absence of a more plausible diagnosis were the most common contributors to the final score (Table 4).

Distribution of Wells Rule Variables
 n (%)
  • Abbreviations: PE, pulmonary embolism; VTE, venous thromboembolism.

Symptoms and signs of deep‐vein thrombosis12 (6)
Heart rate >100 beats per minute119 (60)
Recent immobilization or surgery (<4 weeks)179 (90)
Previous VTE10 (5)
Hemoptysis1 (<1)
Active cancer18 (9)
PE more likely than alternate diagnosis131 (66)

Nineteen of the 20 patients (95%) who had PE diagnosed on the basis of a positive CTPE were risk‐stratified on the basis of the Wells score into the PE‐likely category, and 1 (5%) was classified as PE‐unlikely. Of the 266 patients whose CTPEs were negative 193 (73%) were classified as PE‐likely and 73 (27%) as PE‐unlikely (P < 0.03). Accordingly, the modified Wells score was 95% sensitive for having a diagnosis of PE confirmed on CTPE, the specificity was only 27%, the positive predictive value was only 9% and the negative predictive value was 99%(Table 5) with negative likelihood ratio of 0.19.

Diagnostic Utility of Wells Rule in Patients on Heparin Prophylaxis
Wells RuleCTPETotal
PositiveNegative
  • Abbreviations: CTPE, computed tomography imaging seeking evidence of pulmonary embolism; PE, pulmonary embolism.

PE likely19193272
PE unlikely17374
Total20266286
Sensitivity0.95 
Specificity0.27 
Positive predictive value0.09 
Negative predictive value0.99 
Positive likelihood ratio1.31 
Negative likelihood ratio0.18 
Two‐sided P value0.03 

A d‐dimer was ordered for 70 of the 74 patients (95%) who were classified as PE‐unlikely. In 67 of these (96%) the test was positive, and in all but 1 the result was falsely positive. D‐dimer testing was also obtained in 8 of 212 (4%) of patients classified as PE‐likely and was positive in all 8.

Discussion

This retrospective cohort study demonstrated that in hospitalized patients who were receiving prophylactic doses of fractionated or unfractionated heparin and underwent CTPE studies for the clinical suspicion of PE, the prevalence of PE was very low, the modified Wells rule classified 26% of the patients as PE‐unlikely, and the PE‐unlikely category was associated with an extremely high negative predictive value and low negative likelihood ratio for PE. We also confirmed that the prevalence of a positive d‐dimer was so high in this population that the test did not add to the ability to risk‐stratify patients for the likelihood of having a PE. These findings lead to the conclusion that CTPE studies were performed excessively in this cohort of patients.

Previous studies validating the Wells score enrolled combinations of inpatients and outpatients813 or outpatients exclusively.14, 15 To our knowledge the present study is the first to validate the utility of the scoring system in inpatients receiving prophylactic anticoagulation. As would be expected, the prevalence of PE in our population was lower than the 9% to 30% that has previously been reported in patients not receiving prophylactic anticoagulation,815 consistent with the 68% to 76% reduction in the risk of deep venous thrombosis that occurs with use of low‐dose heparin or low molecular weight heparin.16

Similar to the findings of Arnason et al.17 a large proportion of this inpatient cohort was classified as PE‐likely on the basis of only 3 of the 7 variablestachycardia, immobility or previous surgery, and the absence of a more likely competing diagnosis.

The d‐dimer was elevated above the upper limit of normal in nearly all the cases in which it was tested (96%). Bounameaux et al.18 first suggested that conditions other than VTE could increase the plasma d‐dimer level. D‐dimer levels above the cutoff that excludes thrombosis have been documented in absence of thrombosis in the elderly and in patients with numerous other conditions including infections, cancer, coronary, cerebral and peripheral arterial vascular disease, heart failure, rheumatologic diseases, surgery, trauma burns, and pregnancy.1821 Van Beek et al.22 and Miron et al.23 demonstrated that d‐dimer testing was not useful in hospitalized patients. Kabrhel et al.24 reported similar results in an Emergency Department cohort and concluded that d‐dimer testing increased the percent of patients who were investigated for PE and the percent that were sent for pulmonary vascular imaging without increasing the percent of patients diagnosed as having a PE. In our cohort, 74 patients (26%) were classified as PE‐unlikely, and we theorize that 67 (90%) of these underwent CTPE studies solely on the basis of having a positive d‐dimer. All but one of the CTPEs in the patients with positive d‐dimers were negative for PE confirming the that the low specificity of d‐dimer testing in hospitalized patients also applies to those receiving prophylactic anticoagulation.

The Wells rule was associated with a high negative predictive value (99%) and a corresponding low negative likelihood ratio of 0.19, with both of these parameters likely being strongly influenced by the low prevalence of PE in this cohort.

In most longitudinal controlled studies of heparin‐based prophylaxis the incidence of VTE in all medical and most surgical patients approximates 5%.25,26 If this were taken to represent the pre‐test probability of VTE in patients on prophylaxis in whom the question of PE arises, then according to Bayesian theory, a PE‐unlikely classification with a negative likelihood ratio of 0.19 would result in a post‐test probability of less than 1%. This is well below the threshold at which diagnostic imaging delivers no benefit and in fact, may cause harm. Accordingly, PE can be safely excluded in those who are risk‐stratified to PE‐unlikely, with or without an accompanying negative d‐dimer. The average charge for a CTPE at our institution is $1800 and the 2009 cost/charge ratio was 54%. Accordingly, the cost savings to our hospital if CTPEs were not done on the 74 patients classified as PE‐unlikely would exceed $66,000/year.

Our study has a number of potential limitations. Because the data came from a single university‐affiliated public hospital the results might not generalize to other hospitals (teaching or nonteaching). Despite finding a very low prevalence of PE in patients receiving prophylactic heparin, the true prevalence of PE might have been overestimated since our sample size was small and Denver Health is a regional level I trauma center and has a busy joint arthroplasty service, i.e., services known to have an increased prevalence of venous thrombosis.16 If the prevalence of PE were indeed lower than what we observed, however, it would decrease the number of true positive and false negative CTPEs which would, in turn, further strengthen the conclusion that CTPEs are being overused in hospitalized patients receiving prophylactic heparin who are risk‐stratified to a PE‐unlikely category. Similarly, because our sample size was small we may have underestimated the prevalence of PE. Our narrow CIs, and the fact that the prevalence we observed is consistent with the effect of prophylaxic heparin on the incidence of VTE suggest that, if an error were made, it would not be large enough to alter our conclusions.

Our analysis did not include patients in whom PE was excluded without performing CTPE testing. If these patients had CTPEs the large majority would be negative because of a very low pretest probability and risk‐stratification would have placed them in a PE‐unlikely category (ie, true negatives), thereby also increasing the negative predictive value of the Wells score used in this setting.

We calculated the Wells score retrospectively as was previously done in studies by Chagnon et al.,11 Righini et al.,14 and Ranji et al.27 (although the methods used in these studies were not described in detail). We assumed that whenever a d‐dimer test was ordered the treating physician thought that PE was less likely than an alternate diagnosis reasoning that, if they thought PE were the most likely diagnosis, d‐dimers should not have been obtained as, in this circumstance, they are not recommended as part of the diagnostic algorithm.8 Conversely, we assumed that for patients who did not get d‐dimer testing, the treating physician thought that PE was the most likely diagnosis. Alternatively, the physicians might not have ordered a d‐dimer because they recognized that the test is of limited clinical utility in hospitalized patients. In this latter circumstance, the number of PE‐likely patients would be overestimated and the number of PE‐unlikely would be underestimated, reducing the strength of our conclusions or potentially invalidating them. Since the accuracy of prediction rules mirrors that of implicit clinical judgment, however, we suggest that, for most of the patients who had CTPEs performed without d‐dimers, the ordering physician had a high suspicion of PE28, 29 and that the large majority of PE‐likely patients were correctly classified.

In summary, we found that CTPE testing is frequently performed in hospitalized patients receiving prophylactic heparin despite there being a very low prevalence of PE in this cohort, and that risk‐stratifying patients into the PE‐unlikely category using the modified Wells score accurately excludes the diagnosis of PE. The problem of overuse of CTPEs is compounded by the well‐recognized misuse of d‐dimer testing in hospitalized patients. On the basis of our findings we recommend that, when hospitalized patients who are receiving heparin prophylaxis to prevent VTE develop signs or symptoms suggestive of PE they should be risk‐stratified using the modified Wells criteria. In those classified as PE‐unlikely PE can be safely excluded without further testing. Using this approach 26% of CTPEs done on the cohort of hospitalized patients we studied, and all d‐dimers could have been avoided. If the results of our study are duplicated in other centers these recommendations should be included in future guidelines summarizing the most cost‐effective ways to evaluate patients for possible PE.

Acknowledgements

Ms. Angela Keniston assisted in this study by identifying the initial population by using the hospital's computerized data warehouse.

Symptoms, signs, chest radiograms, electrocardiograms and laboratory data have a low specificity for the diagnosis of pulmonary embolism (PE) when used in isolation, but when used in combination they can accurately identify patients with an increased likelihood of having a PE.17 The Wells score combines multiple variables into a prediction tool (Table 1). The original model identified three categories of patients with increasing likelihoods of having a PE,6 but a simpler, dichotomous version was subsequently proposed.7 A sequential diagnostic strategy combining the dichotomous Wells rule with a serum d‐dimer test has been validated against contrast‐enhanced spiral computed tomography (CTPE) on cohorts comprised largely of ambulatory outpatient and emergency room patients.815 This method, however, has never been tested in hospitalized patients who were receiving heparin in doses designed to prevent the development of venous thromboembolism (VTE). The purpose of this study was to evaluate the utility of the modified Wells score to predict the presence or absence of PE in hospitalized patients who were receiving prophylactic heparin.

Modified Wells Criteria
  • NOTE: Total score 4 = PE‐likely, <4 = PE‐unlikely.

  • Abbreviation: VTE, venous thromboembolism.

Symptoms and signs of deep‐vein thrombosis3.0
Heart rate >100 beats per minute1.5
Recent immobilization or surgery (<4 weeks)1.5
Previous VTE1.5
Hemoptysis1.0
Active cancer1.0
PE more likely than alternate diagnosis3.0

Methods

We screened consecutive patients who underwent CTPE studies from January 2006 through December 2007 at Denver Health, a university‐affiliated public hospital. Inclusion criteria were patients between 18 and 89 years of age who underwent CTPE imaging 2 or more days after being hospitalized, and had been receiving fractionated or unfractionated heparin in doses appropriate for preventing the development of deep venous thrombosis from the time of admission. Patients were excluded if they had signs or symptoms that were consistent with a diagnosis of PE at the time of admission, if they had a contraindication to prophylactic anticoagulation or if their prophylactic heparin therapy had been interrupted for any reason from the time prior to when the CTPE was ordered.

Patients were grouped depending on the service or location of their admission (ie, Medicine, Surgery, Orthopedics, Medical or Surgical Intensive Care Units). The objective elements of the Wells score were obtained by reviewing each patient's history and physical examination, progress notes and discharge summary. Patients were considered to have an alternate diagnosis of equal or greater likelihood than a PE if a d‐dimer was ordered, or if such a possibility was suggested by the treating clinician in the computerized order for the CTPE. The modified Wells score was used to classify patients into PE‐likely (total score 4) or PE‐unlikely (total score <4).7 Fisher's exact test was used to analyze the 2 2 table. P< 0.05 was taken to represent significance.

The Colorado Multiple Institutional Review Board approved this study with a waiver of informed consent.

Results

Of 446 patients who had CTPEs during the study period 286 (64%) met the inclusion criteria (Figure 1). Those who were excluded included 131 who did not receive continuous prophylactic anticoagulation from the time they were admitted to the time of the CT, 18 who had preexisting signs or symptoms and signs consistent with a diagnosis of PE at the time of admission, and 11 who were receiving therapeutic anticoagulation. The patients were hospitalized on different units and on a number of different services (Table 2).

Figure 1
Patient selection.
Prevalence of Pulmonary Embolism
 Total PatientsPEPE Likely
  • Abbreviations: CTPE, CT thorax per PE protocol; MICU, medical intensive care unit; PE, pulmonary embolism; SICU, surgical intensive care unit.

Medicine897 (8%)59 (66%)
Surgery550 (0%)43 (78%)
Orthopedics576 (11%)43 (75%)
MICU243 (13%)20 (83%)
SICU614 (7%)47 (77%)
Total28620 (7%)212 (74%)

Low molecular weight heparin was given to 165 patients (dalteparin, 5000 units, once daily), unfractionated heparin to 120 patients (104 receiving 5000 units twice daily and 16 receiving 5000 units 3 times a day) and 1 patient was given a Factor Xa inhibitor (fondaparinux 2.5 mg once daily) due to a history of heparin induced thrombocytopenia.

Hypoxia and tachycardia were the most common reasons for requesting a CTPE in instances in which an indication for CT imaging was documented. In almost 28% of patients, however, the reason for suspecting PE was not apparent on chart review (Table 3).

Clinical Symptoms and Signs Leading to Consideration of PE
 Patients (%)
  • Abbreviation: PE, pulmonary embolism.

Hypoxia118 (41)
Hypoxia + tachycardia45 (16)
Tachycardia32 (11)
Chest pain10 (3)
Hemoptysis1 (0.3)
Not specified80 (28)
Total286 (100)

The prevalence of PE was 20/286 (7.0%, 95% CI (confidence interval): 4.0‐10.0). On the basis of the Wells score 212 patients (74%) were classified as PE‐likely and 74 (26%) as PE‐unlikely. Immobility or recent surgery, tachycardia and the absence of a more plausible diagnosis were the most common contributors to the final score (Table 4).

Distribution of Wells Rule Variables
 n (%)
  • Abbreviations: PE, pulmonary embolism; VTE, venous thromboembolism.

Symptoms and signs of deep‐vein thrombosis12 (6)
Heart rate >100 beats per minute119 (60)
Recent immobilization or surgery (<4 weeks)179 (90)
Previous VTE10 (5)
Hemoptysis1 (<1)
Active cancer18 (9)
PE more likely than alternate diagnosis131 (66)

Nineteen of the 20 patients (95%) who had PE diagnosed on the basis of a positive CTPE were risk‐stratified on the basis of the Wells score into the PE‐likely category, and 1 (5%) was classified as PE‐unlikely. Of the 266 patients whose CTPEs were negative 193 (73%) were classified as PE‐likely and 73 (27%) as PE‐unlikely (P < 0.03). Accordingly, the modified Wells score was 95% sensitive for having a diagnosis of PE confirmed on CTPE, the specificity was only 27%, the positive predictive value was only 9% and the negative predictive value was 99%(Table 5) with negative likelihood ratio of 0.19.

Diagnostic Utility of Wells Rule in Patients on Heparin Prophylaxis
Wells RuleCTPETotal
PositiveNegative
  • Abbreviations: CTPE, computed tomography imaging seeking evidence of pulmonary embolism; PE, pulmonary embolism.

PE likely19193272
PE unlikely17374
Total20266286
Sensitivity0.95 
Specificity0.27 
Positive predictive value0.09 
Negative predictive value0.99 
Positive likelihood ratio1.31 
Negative likelihood ratio0.18 
Two‐sided P value0.03 

A d‐dimer was ordered for 70 of the 74 patients (95%) who were classified as PE‐unlikely. In 67 of these (96%) the test was positive, and in all but 1 the result was falsely positive. D‐dimer testing was also obtained in 8 of 212 (4%) of patients classified as PE‐likely and was positive in all 8.

Discussion

This retrospective cohort study demonstrated that in hospitalized patients who were receiving prophylactic doses of fractionated or unfractionated heparin and underwent CTPE studies for the clinical suspicion of PE, the prevalence of PE was very low, the modified Wells rule classified 26% of the patients as PE‐unlikely, and the PE‐unlikely category was associated with an extremely high negative predictive value and low negative likelihood ratio for PE. We also confirmed that the prevalence of a positive d‐dimer was so high in this population that the test did not add to the ability to risk‐stratify patients for the likelihood of having a PE. These findings lead to the conclusion that CTPE studies were performed excessively in this cohort of patients.

Previous studies validating the Wells score enrolled combinations of inpatients and outpatients813 or outpatients exclusively.14, 15 To our knowledge the present study is the first to validate the utility of the scoring system in inpatients receiving prophylactic anticoagulation. As would be expected, the prevalence of PE in our population was lower than the 9% to 30% that has previously been reported in patients not receiving prophylactic anticoagulation,815 consistent with the 68% to 76% reduction in the risk of deep venous thrombosis that occurs with use of low‐dose heparin or low molecular weight heparin.16

Similar to the findings of Arnason et al.17 a large proportion of this inpatient cohort was classified as PE‐likely on the basis of only 3 of the 7 variablestachycardia, immobility or previous surgery, and the absence of a more likely competing diagnosis.

The d‐dimer was elevated above the upper limit of normal in nearly all the cases in which it was tested (96%). Bounameaux et al.18 first suggested that conditions other than VTE could increase the plasma d‐dimer level. D‐dimer levels above the cutoff that excludes thrombosis have been documented in absence of thrombosis in the elderly and in patients with numerous other conditions including infections, cancer, coronary, cerebral and peripheral arterial vascular disease, heart failure, rheumatologic diseases, surgery, trauma burns, and pregnancy.1821 Van Beek et al.22 and Miron et al.23 demonstrated that d‐dimer testing was not useful in hospitalized patients. Kabrhel et al.24 reported similar results in an Emergency Department cohort and concluded that d‐dimer testing increased the percent of patients who were investigated for PE and the percent that were sent for pulmonary vascular imaging without increasing the percent of patients diagnosed as having a PE. In our cohort, 74 patients (26%) were classified as PE‐unlikely, and we theorize that 67 (90%) of these underwent CTPE studies solely on the basis of having a positive d‐dimer. All but one of the CTPEs in the patients with positive d‐dimers were negative for PE confirming the that the low specificity of d‐dimer testing in hospitalized patients also applies to those receiving prophylactic anticoagulation.

The Wells rule was associated with a high negative predictive value (99%) and a corresponding low negative likelihood ratio of 0.19, with both of these parameters likely being strongly influenced by the low prevalence of PE in this cohort.

In most longitudinal controlled studies of heparin‐based prophylaxis the incidence of VTE in all medical and most surgical patients approximates 5%.25,26 If this were taken to represent the pre‐test probability of VTE in patients on prophylaxis in whom the question of PE arises, then according to Bayesian theory, a PE‐unlikely classification with a negative likelihood ratio of 0.19 would result in a post‐test probability of less than 1%. This is well below the threshold at which diagnostic imaging delivers no benefit and in fact, may cause harm. Accordingly, PE can be safely excluded in those who are risk‐stratified to PE‐unlikely, with or without an accompanying negative d‐dimer. The average charge for a CTPE at our institution is $1800 and the 2009 cost/charge ratio was 54%. Accordingly, the cost savings to our hospital if CTPEs were not done on the 74 patients classified as PE‐unlikely would exceed $66,000/year.

Our study has a number of potential limitations. Because the data came from a single university‐affiliated public hospital the results might not generalize to other hospitals (teaching or nonteaching). Despite finding a very low prevalence of PE in patients receiving prophylactic heparin, the true prevalence of PE might have been overestimated since our sample size was small and Denver Health is a regional level I trauma center and has a busy joint arthroplasty service, i.e., services known to have an increased prevalence of venous thrombosis.16 If the prevalence of PE were indeed lower than what we observed, however, it would decrease the number of true positive and false negative CTPEs which would, in turn, further strengthen the conclusion that CTPEs are being overused in hospitalized patients receiving prophylactic heparin who are risk‐stratified to a PE‐unlikely category. Similarly, because our sample size was small we may have underestimated the prevalence of PE. Our narrow CIs, and the fact that the prevalence we observed is consistent with the effect of prophylaxic heparin on the incidence of VTE suggest that, if an error were made, it would not be large enough to alter our conclusions.

Our analysis did not include patients in whom PE was excluded without performing CTPE testing. If these patients had CTPEs the large majority would be negative because of a very low pretest probability and risk‐stratification would have placed them in a PE‐unlikely category (ie, true negatives), thereby also increasing the negative predictive value of the Wells score used in this setting.

We calculated the Wells score retrospectively as was previously done in studies by Chagnon et al.,11 Righini et al.,14 and Ranji et al.27 (although the methods used in these studies were not described in detail). We assumed that whenever a d‐dimer test was ordered the treating physician thought that PE was less likely than an alternate diagnosis reasoning that, if they thought PE were the most likely diagnosis, d‐dimers should not have been obtained as, in this circumstance, they are not recommended as part of the diagnostic algorithm.8 Conversely, we assumed that for patients who did not get d‐dimer testing, the treating physician thought that PE was the most likely diagnosis. Alternatively, the physicians might not have ordered a d‐dimer because they recognized that the test is of limited clinical utility in hospitalized patients. In this latter circumstance, the number of PE‐likely patients would be overestimated and the number of PE‐unlikely would be underestimated, reducing the strength of our conclusions or potentially invalidating them. Since the accuracy of prediction rules mirrors that of implicit clinical judgment, however, we suggest that, for most of the patients who had CTPEs performed without d‐dimers, the ordering physician had a high suspicion of PE28, 29 and that the large majority of PE‐likely patients were correctly classified.

In summary, we found that CTPE testing is frequently performed in hospitalized patients receiving prophylactic heparin despite there being a very low prevalence of PE in this cohort, and that risk‐stratifying patients into the PE‐unlikely category using the modified Wells score accurately excludes the diagnosis of PE. The problem of overuse of CTPEs is compounded by the well‐recognized misuse of d‐dimer testing in hospitalized patients. On the basis of our findings we recommend that, when hospitalized patients who are receiving heparin prophylaxis to prevent VTE develop signs or symptoms suggestive of PE they should be risk‐stratified using the modified Wells criteria. In those classified as PE‐unlikely PE can be safely excluded without further testing. Using this approach 26% of CTPEs done on the cohort of hospitalized patients we studied, and all d‐dimers could have been avoided. If the results of our study are duplicated in other centers these recommendations should be included in future guidelines summarizing the most cost‐effective ways to evaluate patients for possible PE.

Acknowledgements

Ms. Angela Keniston assisted in this study by identifying the initial population by using the hospital's computerized data warehouse.

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  10. Gibson NS,Sohne M,Kruip MJHA, et al.Further validation and simplification of the Wells clinical decision rule in pulmonary embolism.J Thromb Haemost.2008;99(1):229234.
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  12. Yap KSK,Kalff V,Turlakow A,Kelly MJ.A prospective reassessment of the utility of the Wells score in identifying pulmonary embolism.Med J Aust.2007;187(6):333336.
  13. Calisir C,Yavas US,Ozkan IR,et al.Performance of the Wells and Revised Geneva scores for predicting pulmonary embolism.Eur J Emerg Med.2009;16(1):4952.
  14. Righini M,Le Gal G,Perrier A,Bounameaux H.Clinical probability assessment of pulmonary embolism by the Wells' score: is the easiest the best?J Thromb Haemost.2006;4(3):702704
  15. Goekoop RJ,Steeghs N,Niessen RWLM, et al.Simple and safe exclusion of pulmonary embolism in outpatients using quantitative D‐dimer and Wells' simplified decision rule.J Thromb Haemost.2007;97:146150.
  16. Geerts WH,Heit JA,Clagett GP, et al.Prevention of venous thromboembolism.Chest.2001;119:132S175S.
  17. Arnason T,Wells PS,Forster AJ.Appropriateness of diagnostic strategies for evaluating suspected pulmonary embolism.J Thromb Haemost.2007;97(2):195201.
  18. Bounameaux H,Schneider PA,Reber G, et al.Measurement of plasma D‐dimer for diagnosis of deep venous thrombosis.Am J Clin Path.1989;91(1):8285.
  19. Masotti L,Caccarelli E,Cappelli R,Forconi S.Plasma D‐dimer levels in elderly patients with suspected pulmonary embolism.Thromb Res.2000;98(6):577579.
  20. Raimondi P,Bongard O,de Moerloose P, et al.D‐dimer plasma concentration in various clinical conditions: implication for the use of this test in the diagnostic approach of venous thromboembolism.Thromb Res.1993;69(1):125130.
  21. Righini M,Perrier A,de Moerloose P,Bounameaux H.D‐dimer for venous thromboembolism diagnosis: 20 years later.J Thromb Haemost.2008;6(7):10591071.
  22. van Beek EJR,Schenk BE,Michel BC, et al.The role of plasma D‐dimer concentration in the exclusion of pulmonary embolism.Brit J Haematol.1996;92(3):725732.
  23. Miron MJ,Perrier A,Bounameux H, et al.Contribution of non‐invasive evaluation to the diagnosis of pulmonary embolism in hospitalized patients.Eur Respir J.1999;13(6):13651370.
  24. Kabrhel C,Matts C,McNamara M.A highly sensitive ELISA D‐dimer increases testing but not diagnosis of pulmonary embolism.Acad Emerg Med2006;13:519524.
  25. Samama MM,Cohen AT,Darmon JY.A comparison of enoxaparin with placebo for the prevention of venous thromboembolism in acutely ill medical patients. Prophylaxis in Medical Patients with Enoxaparin Study Group.N Engl J Med.1999;341(11):793800.
  26. Leclerc JR,Gent M,Hirsh J,Geerts WH,Ginsberg JS.The incidence of symptomatic venous thromboembolism after enoxaparin prophylaxis in lower extremity arthroplasty: a cohort study of 1,984 patients.Canadian Collaborative Group.1998;114:115S118S.
  27. Ranji SR,Shojania KG,Trowbridge RL,Auerbach AD,Impact of reliance on CT pulmonary angiography on diagnosis of pulmonary embolism: a Bayesian analysis.J Hosp Med.2006;1:8187.
  28. The PIOPED investigators: Value of the ventilation‐perfusion scan in acute pulmonary embolism.JAMA.1990;263:27532759.
  29. Perrier A,Desmarais S,Miron MI, et al.Non‐invasive diagnosis of venous thromboembolism in outpatients.Lancet.353:190195.
References
  1. Hildner FJ,Ormond RS.Accuracy of the clinical diagnosis of pulmonary embolism.JAMA.1967;202(7):115118.
  2. Stein PD,Terrin ML,Hales CA, et al.Clinical, laboratory, roentgenographic, and electrocardiographic findings in patients with acute pulmonary embolism and no preexisting cardiac or pulmonary disease.Chest.1991;100(3):598603.
  3. Elliott CG,Goldhaber SZ,Visani L,DeRosa M.Chest Radiographs in acute pulmonary embolism. Results from the International Cooperative Pulmonary Embolism Registry.Chest.2000;118(1):3338.
  4. Stein PD,Goldhaber SZ,Henry JW.Alveolar‐arterial gradient in the assessment of acute pulmonary embolism.Chest.1995;107(1):139143.
  5. Rodger M,Makropoulos D,Turek M, et al.Diagnostic value of the electrocardiogram in suspected pulmonary embolism.Am J Cardiol.2000;86(7):807809.
  6. Wells PS,Ginsberg JS,Anderson DR, et al.Use of a clinical model for safe management of patients with suspected pulmonary embolism.Ann Intern Med.1998;129(12):9971005.
  7. Wells PS,Anderson DR,Rodger M, et al.Derivation of a simple clinical model to categorize patient's probability of pulmonary embolism: increasing the models utility with the simpliRed D‐dimer.Thromb Haemost.2000;83(3):416420.
  8. van Belle A,Büller HR,Huisman MV, et al.Effectiveness of managing suspected pulmonary embolism using an algorithm combining clinical probability, d‐dimer testing and computer tomography.JAMA.2006;295(2):172179.
  9. Klok FA,Kruisman E,Spaan J,Nijkeuter M, et al.Comparison of the revised Geneva score with the Wells rule for assessing clinical probability of pulmonary embolism.J Thromb Haemost.2008;6(1):4044.
  10. Gibson NS,Sohne M,Kruip MJHA, et al.Further validation and simplification of the Wells clinical decision rule in pulmonary embolism.J Thromb Haemost.2008;99(1):229234.
  11. Chagnon I,Bounameaux H,Aujesky D, et al.Comparison of two clinical prediction rules and implicit assessment among patients with suspected pulmonary embolism.Am J Med.2002;113(4):269275.
  12. Yap KSK,Kalff V,Turlakow A,Kelly MJ.A prospective reassessment of the utility of the Wells score in identifying pulmonary embolism.Med J Aust.2007;187(6):333336.
  13. Calisir C,Yavas US,Ozkan IR,et al.Performance of the Wells and Revised Geneva scores for predicting pulmonary embolism.Eur J Emerg Med.2009;16(1):4952.
  14. Righini M,Le Gal G,Perrier A,Bounameaux H.Clinical probability assessment of pulmonary embolism by the Wells' score: is the easiest the best?J Thromb Haemost.2006;4(3):702704
  15. Goekoop RJ,Steeghs N,Niessen RWLM, et al.Simple and safe exclusion of pulmonary embolism in outpatients using quantitative D‐dimer and Wells' simplified decision rule.J Thromb Haemost.2007;97:146150.
  16. Geerts WH,Heit JA,Clagett GP, et al.Prevention of venous thromboembolism.Chest.2001;119:132S175S.
  17. Arnason T,Wells PS,Forster AJ.Appropriateness of diagnostic strategies for evaluating suspected pulmonary embolism.J Thromb Haemost.2007;97(2):195201.
  18. Bounameaux H,Schneider PA,Reber G, et al.Measurement of plasma D‐dimer for diagnosis of deep venous thrombosis.Am J Clin Path.1989;91(1):8285.
  19. Masotti L,Caccarelli E,Cappelli R,Forconi S.Plasma D‐dimer levels in elderly patients with suspected pulmonary embolism.Thromb Res.2000;98(6):577579.
  20. Raimondi P,Bongard O,de Moerloose P, et al.D‐dimer plasma concentration in various clinical conditions: implication for the use of this test in the diagnostic approach of venous thromboembolism.Thromb Res.1993;69(1):125130.
  21. Righini M,Perrier A,de Moerloose P,Bounameaux H.D‐dimer for venous thromboembolism diagnosis: 20 years later.J Thromb Haemost.2008;6(7):10591071.
  22. van Beek EJR,Schenk BE,Michel BC, et al.The role of plasma D‐dimer concentration in the exclusion of pulmonary embolism.Brit J Haematol.1996;92(3):725732.
  23. Miron MJ,Perrier A,Bounameux H, et al.Contribution of non‐invasive evaluation to the diagnosis of pulmonary embolism in hospitalized patients.Eur Respir J.1999;13(6):13651370.
  24. Kabrhel C,Matts C,McNamara M.A highly sensitive ELISA D‐dimer increases testing but not diagnosis of pulmonary embolism.Acad Emerg Med2006;13:519524.
  25. Samama MM,Cohen AT,Darmon JY.A comparison of enoxaparin with placebo for the prevention of venous thromboembolism in acutely ill medical patients. Prophylaxis in Medical Patients with Enoxaparin Study Group.N Engl J Med.1999;341(11):793800.
  26. Leclerc JR,Gent M,Hirsh J,Geerts WH,Ginsberg JS.The incidence of symptomatic venous thromboembolism after enoxaparin prophylaxis in lower extremity arthroplasty: a cohort study of 1,984 patients.Canadian Collaborative Group.1998;114:115S118S.
  27. Ranji SR,Shojania KG,Trowbridge RL,Auerbach AD,Impact of reliance on CT pulmonary angiography on diagnosis of pulmonary embolism: a Bayesian analysis.J Hosp Med.2006;1:8187.
  28. The PIOPED investigators: Value of the ventilation‐perfusion scan in acute pulmonary embolism.JAMA.1990;263:27532759.
  29. Perrier A,Desmarais S,Miron MI, et al.Non‐invasive diagnosis of venous thromboembolism in outpatients.Lancet.353:190195.
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Journal of Hospital Medicine - 6(4)
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Journal of Hospital Medicine - 6(4)
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The modified wells score accurately excludes pulmonary embolus in hospitalized patients receiving heparin prophylaxis
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The modified wells score accurately excludes pulmonary embolus in hospitalized patients receiving heparin prophylaxis
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Patient Satisfaction With Procedural Care

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Patient satisfaction with a hospitalist procedure service: Is bedside procedure teaching reassuring to patients?

In order to improve resident supervision and timeliness of invasive bedside procedures such as paracentesis, thoracentesis, and lumbar puncture, some academic medical centers have implemented procedure services that focus on providing high‐quality procedural care.1, 2

Procedure services have the potential to affect patient satisfaction, a key indicator in quality of care measurment.3 Having senior physicians present increases patient comfort during outpatient case presentations4 and improves patient satisfaction with explanations of tests and medications.5 However, we had concerns that teaching during a procedure may heighten patient anxiety. Patients are reluctant to be the first patient of a resident or medical student for a procedure,68 and patients are more likely to refuse consent to have a resident perform complex procedures.8 In previous studies, patient satisfaction with gynecological exams and flexible sigmoidoscopy performed by residents was comparable to satisfaction with those performed by staff physicians,9, 10 though in the case of flexible sigmoidoscopy, procedure duration was slightly longer.10 Few, if any, data describe bedside teaching or patient impressions of physician communication during procedures.

We carried out a prospective study of patient perceptions of the University of California San Francisco (UCSF) Hospitalist Procedure Service (HPS). Our study had the primary goal of understanding how our modelwhich involves bedside procedural teaching and feedback in real time (eg, as the procedure is performed)is perceived by patients.

Patients and Methods

Site

Our survey was carried out at UCSF Moffitt‐Long Hospital, a 560‐bed university teaching hospital and the primary university hospital for the University of California San Francisco. This study was reviewed and approved by the Committee on Human Research at UCSF.

Procedure Service

The HPS is composed of two interns who rotate for 2 weeks on a mandatory rotation performing the majority of the procedures done by the service. Every procedure is supervised by an attending hospitalist who has received extended training from interventional radiologists and emergency department ultrasound faculty. Patients are referred to the service by their primary admitting team. Interns receive procedure‐specific didactics, demonstration, and practice with procedure kits, supplemental readings, computer‐based procedure modules, and evidence‐based summaries of procedure‐related considerations. All interns also attend a half‐day procedure simulation session to review procedural and ultrasound techniques.

While interns obtain informed consent and prepare the patient for the procedure, the attending and intern team communicate the following points with each patient: 1) identification as the dedicated procedure team, separate from the primary team caring for the patient; 2) attending self‐identification as the supervisor; 3) attention to stepwise communication with the patient during the procedure; 4) attention to patient comfort throughout the procedure; 5) emphasis on patient safety through the use of time‐outs, sterile technique, and ultrasound when appropriate; and 6) the intention to discuss best practice and teach during the procedure.

All paracentesis and thoracentesis sites are marked by using bedside ultrasound (S‐Cath, SonoSite, Bothell, WA) guidance prior to and, if needed, during the procedure. Ultrasound is occasionally used for marking joint aspiration and lumbar puncture.11 Interns are responsible for making an initial site marking, which is then confirmed by the attending physician. Although not systematized, our service encourages the intern and attending to communicate about proper technique during the procedure itself. For example, attendings ask questions about technique based on evidence in the literature (eg, Why do you replace the stylet in a lumbar puncture needle prior to removal?) or about trouble shooting (eg, What would you do if the flow of ascites stops during this paracentesis?) and also correct any errors in technique (Recall the angle you intended to use based on the ultrasound view).

Patients

Patients are referred to the procedure service by their primary team; referrals are accepted for patients on all services at all levels of care, including the emergency department (ED) and the intensive care unit (ICU). Participants in this study were referred for one of our target procedures (paracentesis, thoracentesis, or lumbar puncture) between November 2008 and July 2009. Patients gave written consent for the supplemental survey independent of consent for the procedure. All consents and procedures were performed in a patient's hospital room and one family member was allowed to stay in the room if desired by the patient. After the completion of the procedure, the attending on the procedure service at the time, which included study authors D.S. and M.M., approached consecutive patients who spoke and read English and were deemed to have capacity to consent for their own procedure to be surveyed. Patients were considered to have capacity to consent based on commonly accepted criteria described in the literature.12, 13 Patients were also excluded if their procedure was performed by the attending alone, if they had repeated procedures done by the service, or if they were too altered or critically ill to participate in the survey.

Survey

Our survey was developed through identification of items reported in the literature,1421 as well as items newly developed for purposes of examining our primary aims. Newly developed questions focused on patients' satisfaction with major aspects of procedure performance as well as the quality and impact of communication with the patient and between members of the team. Two open‐text questions were included to allow patients to share what went well with the procedure as well as areas for improvement. The research team developed a pool of question items for potential inclusion in a patient satisfaction questionnaire. These items were then shown to a group of research‐oriented health professionals, who meet regularly to review academic research protocols. The group provided their opinions about the content and comprehension of the questions, and the written survey employed was a result of their revisions (see Appendix in Supporting Information online).

Written surveys were distributed to patients by the hospitalist attending on service following the procedure as permitted by patients' severity of illness and availability. Surveys were anonymous and self‐administered by the patient or a family member who was in the room for the procedure; all questions were voluntary. A nurse was made responsible for collecting the survey when possible. Survey results were entered into a database without identifiers, with limited demographic information; patient gender, age, and procedure type were included by the attending hospitalist at the end of the survey. A separate and more detailed procedure database was kept of all procedures performed and was used to record patient consent or reason for not consenting as well as documented receipt of a completed survey. This non‐anonymous database contained detailed supplemental information including patient age, level of care, referring service, presence of bloody fluid at any point during the procedure, and physician‐reported immediate complications at the bedside in free text.

Analysis

Reported immediate complications were classified into major and minor based on reported definitions in the literature.2226 Similar to previous studies, major immediate complications were defined as those requiring further procedural intervention, medical therapy, or both.27 Major complications were defined as: bleeding requiring transfusion, pneumothorax requiring a chest tube, respiratory failure, bowel perforation, cerebral herniation or shock, cerebrospinal fluid (CSF) leak requiring intervention, and transfer to a higher level of care. For patients receiving a thoracentesis, chart review was performed to determine the presence of a follow‐up chest x‐ray, the presence of a pneumothorax, or clinical evidence for re‐expansion pulmonary edema. We analyzed differences between respondents and non‐respondents using Chi‐square tests for categorical variables (gender, level of care, referring service, procedure type, bloody fluid, and immediate reported complications) and independent t tests for continuous variables (age).

After review of the open‐ended fields, responses were classified into the following categories: pain control, physician skill, professionalism, communication, symptom relief, procedure duration, and miscellaneous comments. Responses regarding patient perceptions of physician communication were dichotomized into positive (1 = Strongly Agree, 2 = Agree) and negative (3 = Neutral, 4 = Disagree, and 5 = Strongly Disagree), and independent t tests were used to determine the contribution of factors, such as age, while Chi‐square tests were used for the contribution of gender and procedure type. All statistical tests were performed by using the SAS statistical application program (version 9.2).

Results

Respondent Characteristics

Of 324 procedures performed by the HPS during the study period, 95 (29%) were eligible for consent. Of the 229 patients not eligible for consent, 32 (10%) were excluded because the procedure was performed by the attending alone, 76 (23%) lacked English proficiency or literacy, 66 (20%) had altered mental status, 32 (10%) were intubated and/or had severe illness precluding consent, and 23 (7%) were repeat procedures on patients who had previously completed the survey. Only two patients specifically requested an attending to perform the procedure after an introduction to the service. Of the 95 patients eligible for consent, 89 were consented for the survey, and 65 (68%) completed the survey. Of the six eligible, non‐consented patients, all were leaving the floor immediately following the procedure, and time did not allow for consent and survey distribution. There were no differences between eligible responders and nonresponders in age, gender, procedure, requesting service, presence of bloody fluid, or physician‐reported immediate complications (Table 1).

Baseline and Procedure Characteristics by Responder and Nonresponder (N = 89)
DemographicsRespondera (n = 65)Nonresponder (n = 24)
  • Differences between responders and non‐responders were not statistically significant. Abbreviation: SD, standard deviation.

Age, y [mean (SD)]55.4 (15.7)50.4 (17.4)
Male gender, n (%) male41 (63.1)11 (45.8)
Procedure, n (%)  
Paracentesis31 (47.7)10 (41.7)
Thoracentesis17 (25.8)6 (25.0)
Lumbar puncture15 (22.7)7 (29.2)
Arthrocentesis2 (3.0)1 (4.2)
Patient location, n (%)  
Floor47 (72.3)19 (79.2)
Step down/telemetry17 (26.1)3 (12.5)
Intensive care unit1 (1.5)2 (8.3)
Service requesting, n (%)  
Medicine29 (44.6)10 (41.7)
Cardiology6 (9.1)3 (12.5)
Liver transplant20 (30.3)7 (29.2)
Bone marrow transplant7 (10.6)1 (4.2)
Surgery01 (4.2)
Neurosurgery1 (1.5)1 (4.2)
Other2 (3.0)1 (4.2)
Reported presence of bloody fluid at any point in the procedure, n (%)9 (13.6)4 (16.7)
Other reported immediate complications  
Equipment malfunction2 (3.0)1 (4.2)
Significant cough/pleuritic pain1 (1.5)1 (4.2)
Transient oxygen desaturation1 (1.5)0
Ascites leak00
Hematoma00
Persistent bleeding00
Transfer to a higher level of care00

Complications

As complications would likely play a role in procedure satisfaction, we describe immediate complications for the study population. Of the 324 procedures performed during the study period, no patient had predefined major immediate complications. Upon further chart review of the 96 patients that had a thoracentesis performed, all had a follow‐up chest x‐ray and none suffered an iatrogenic pneumothorax or re‐expansion pulmonary edema. Minor immediate complications for the 324 procedures were reported as follows: postprocedure pain in four patients (1.2%), cough in nine patients (2.8%), five equipment malfunctions (1.5%), four ascites leaks (1.2%), and one incisional bleed requiring a suture for hemostasis (0.3%). There was no significant difference in complications between those consented for the survey and the total study population.

Procedure Satisfaction

More than 90% of patients were satisfied or very satisfied with most aspects of the procedure, including the informed consent process, pain control, expertise, and courtesy of physicians (Table 2). The percentage of patients satisfied with the duration of procedure (88%) was lower than for other measures of satisfaction. Of the 38 patients receiving therapeutic procedures, 34 (89%) were satisfied or highly satisfied with the improvement in symptoms following the procedure.

Procedure Satisfaction Measures (N = 65)
 Very Satisfied and Satisfied No. (%)Neutral No. (%)Dissatisfied and Very Dissatisfied No. (%)N/A No. (%)
Your overall procedure experience65 (100)0 (0)0 (0)0 (0)
Explanation of the procedure, risks, and benefits before the procedure64 (99)1 (2)0 (0)0 (0)
Pain control during the procedure60 (92)5 (8)0 (0)0 (0)
Expertise/skill of the physicians performing your procedure62 (95)3 (5)0 (0)0 (0)
Courtesy and bedside manner of the physicians performing your procedure65 (100)0 (0)0 (0)0 (0)
The time it took to perform your procedure57 (88)6 (9)0 (0)2 (3)
Improvement in your symptoms following this procedure, if applicable34 (52)7 (11)0 (0)24 (37)

When asked what went well with the procedure, 59 (91%) respondents provided additional comments and feedback. Each response was classified as described in the Methods section. Of the free text responses, 8 of the 59 patients (14%) commented on the attention to pain control (eg, The caring and attention to my pain was most important to me), 5 (8%) on the skills of the operators (Great examination of the entire stomach region with the ultrasound to ensure the best position of the catheter), 6 (10%) on the courtesy and professionalism of the team (eg, Courteous, team‐feeling, addressed my concerns), 9 (15%) on their communication with the team (eg, The doctors made me feel very comfortable before the procedure by laying out the plan and explaining each part of the procedure), and 8 (14%) on relief of their symptoms (eg, There was an almost immediate and significant improvement in my breathing, bloating, and pain). Twenty‐three of the 59 comments (39%) were categorized as miscellaneous (eg, All went great. I fell asleep).

When asked areas for improvement, 55 (85%) patients responded. Thirty‐three patients (60%) reported that nothing could be improved or they instructed the team to just keep doing what you are doing, while 22 (40%) patients expressed a concern. Responses were categorized in a similar fashion to the positive responses. Five of the 22 negative comments (23%) reported that the procedure took too long (eg, Procedure could have been shorter. I got tired sitting up), 4 (18%) commented on pain control (eg, The poke for marking my skin hurt more than the anesthetic. I was surprised), 6 (27%) felt communication was a problem (eg, Discuss the steps with the patient audibly, no whispering, speak clearly), and 7 (32%) had miscellaneous concerns (eg, Try not to do this procedure right after another one).

Physician Communication

Sixty‐four patients (98%) reported that the physicians performing their procedure communicated with each other during the procedure (Table 3). Although one patient did not feel that the physicians communicated with each other, he or she still answered the follow‐up questions regarding perceptions of physician communication. We excluded this patient from our analysis as his or her answers may not be reliable. The majority of patients (84%) reported this communication as reassuring and felt it was a normal part of procedure performance (94%). Those that did not agree that physician communication was reassuring did not differ in average age (P = 0.307), gender (P = 0.511), or procedure type (P = 0.562).

Physician Communications Measures (N = 64)
 Strongly Agree and Agree No. (%)Neutral No. (%)Disagree, and Strongly Disagree No. (%)
I felt that the physicians talking to each other about my procedure was reassuring to me54 (84)10 (16)0 (0)
Physicians talking to each other while doing a procedure is a normal part of doing a procedure60 (94)4 (6)0 (0)

Of all positive and negative comments, five specifically addressed communication between physicians. Most (four) reflected satisfaction with bedside teaching (eg, They discussed the procedure in a professional manner and eased my mind at all times) and with having an expert in the room (eg, [The team] discussed things like needle placement, which was nice because there was a second opinion right there in the room). Patients also felt that it was good to experience the teaching, with one patient reporting that the best part of the procedure was watching doctors learn from each other. Patients did not express specific reservations about bedside teaching, resident technique, or fear of complications in free text.

Discussion

Even though novice interns performed procedures and simultaneous bedside teaching, patient satisfaction with a teaching procedure service was high, and reported complication rates were low. In addition, a majority of patients found discussions related to teaching activities reassuring and potentially important to their perception of care quality. Analogous studies examining patient satisfaction with endoscopic care found similar rates of patient satisfaction with endoscopists' bedside manner, technical skills, and pain control, but these studies included sedated patients.21 Our results are unique, as we evaluated awake patients with attention to perception of bedside teaching with novice interns.

Our findings offer an alternative strategy for bedside procedural teaching that employs transparency in the use of an expert and a trainee to introduce patients to bedside teaching by experts, which is not common at many academic medical centers.28 Patients may have been reassured by a clear explanation of the role of the service and the providers involved as well as an assurance of expertise and attention to patient comfort and safety. In addition to patient satisfaction, this model has the potential to impact both the safety of bedside procedures and housestaff education around procedure performance. For example, pneumothorax rates using our procedure service model are lower than those published (0% vs. 4% for ultrasound‐guided thoracentesis and 8.5% for thoracentesis by less experienced clinicians).29

Providers may be reluctant to teach at the bedside of awake patients for fear of heightening patient anxiety over trainee inexperience. In the 1960s similar fears were raised over the concern for patient anxiety with bedside rounding,30 but later studies revealed these concerns to be largely unfounded. Instead, bedside rounds have been shown to positively influence patients' feelings about their hospital experience and their relationships with their physicians compared with patients whose case presentations were made in a conference room.31, 32 Given the opportunity to comment on areas for improvement, patients in our study specifically elaborated regarding pain control, communication, and efficiency problems. Although 16% of patients did not find the communication of physicians reassuring, none of the negative comments reflected problems with bedside teaching, but rather concepts such as desiring a better explanation of steps throughout the procedure. Specifically, patients desire better communication for unanticipated pain.

There are several limitations to this study. Lack of patient satisfaction data from a control group of patients whose procedures were performed by attendings or housestaff alone limits our ability to draw conclusions about our satisfaction scores. The scarce applicable literature offers only imperfect comparison data. Because hospitalists were not blinded to the survey, attending behavior may have been subject to a Hawthorne effect.33 Consenting patients after the procedure could have provided hospitalists with an opportunity to exclude patients who appeared less satisfied with their procedure; however, attempts were made to prevent this behavior by requiring strict accounting of why a patient was not consented for the study. Use of alternative personnel for consent such as nurses was explored, but was found not to be feasible due to limited resources. These data are only applicable to English‐speaking patients who are literate and well enough to complete a survey. It is not clear whether the experience for other patients would reflect the same outcomes. It is plausible that non‐English‐speaking patients might have more concerns about incomprehensible conversations taking place during their procedure. Although the surveys were anonymous and patients were told that the proceduralists would not see individual responses, responses may have been biased out of patient concern that their response might affect their care. Hospitalists obtaining consent, however, were careful to stress anonymity and the distinction between the primary team and the procedure team.

Academic hospitals are struggling with providing quality procedural care while balancing housestaff education and experience.28 With hospitalists playing an increasingly prominent role in housestaff education and patient satisfaction initiatives, the supervision of housestaff by trained hospitalist faculty may help meet both aims in the performance of invasive bedside procedures, particularly at institutions where simulation training resources are limited. Although concern may exist for potential patient anxiety with bedside teaching, our data demonstrate high levels of patient satisfaction with a hospitalist procedure service despite novice procedure performers and an emphasis on teaching during the procedure.

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  19. Maurer MH,Beck A,Hamm B,Gebauer B.Central venous port catheters: evaluation of patients' satisfaction with implantation under local anesthesia.J Vasc Access.2009;10(1):2732.
  20. Ko HH,Zhang H,Telford JJ,Enns R.Factors influencing patient satisfaction when undergoing endoscopic procedures.Gastrointest Endosc.2009;69(4):88391, quiz 891.e1.
  21. Grogan DR,Irwin RS,Channick R, et al.Complications associated with thoracentesis. A prospective, randomized study comparing three different methods.Arch Intern Med.1990;150(4):873877.
  22. De Gottardi A,Thevenot T,Spahr L, et al.Risk of complications after abdominal paracentesis in cirrhotic patients: a prospective study.Clin Gastroenterol Hepatol.2009;7(8):906909.
  23. Grabau CM,Crago SF,Hoff LK, et al.Performance standards for therapeutic abdominal paracentesis.Hepatology.2004;40(2):484488.
  24. Sempere AP,Berenguer‐Ruiz L,Lezcano‐Rodas M,Mira‐Berenguer F,Waez M.Lumbar puncture: its indications, contraindications, complications and technique.Rev Neurol.2007;45(7):433436.
  25. Allen SH.How to perform a lumbar puncture with the patient in the seated position.Br J Hosp Med (Lond).2006;67(3):M467.
  26. Durning SJ,Cation LJ,Jackson JL.Are commonly used resident measurements associated with procedural skills in internal medicine residency training?J Gen Intern Med.2007;22(3):357361.
  27. Mourad M,Kohlwes J,Maselli J,MERN Group,Auerbach AD.Supervising the Supervisors‐Procedural Training and Supervision in Internal Medicine Residency.J Gen Intern Med.2010.
  28. Gordon CE,Feller‐Kopman D,Balk EM,Smetana GW.Pneumothorax following thoracentesis: a systematic review and meta‐analysis.Arch Intern Med.2010;170(4):332339.
  29. Franzblau AN,Kairys D,Kaufman MR.The emotional impact of ward rounds.J Mt Sinai Hosp NY.1956;23(6):782803.
  30. Simons RJ,Baily RG,Zelis R,Zwillich CW.The physiologic and psychological effects of the bedside presentation.N Engl J Med.1989;321(18):12731275.
  31. Lehmann LS,Brancati FL,Chen MC,Roter D,Dobs AS.The effect of bedside case presentations on patients' perceptions of their medical care.N Engl J Med.1997;336(16):11501155.
  32. Holden JD.Hawthorne effects and research into professional practice.J Eval Clin Pract.2001;7(1):6570.
Article PDF
Issue
Journal of Hospital Medicine - 6(4)
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219-224
Legacy Keywords
graduate medical training, patient satisfaction, procedure education, supervision
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In order to improve resident supervision and timeliness of invasive bedside procedures such as paracentesis, thoracentesis, and lumbar puncture, some academic medical centers have implemented procedure services that focus on providing high‐quality procedural care.1, 2

Procedure services have the potential to affect patient satisfaction, a key indicator in quality of care measurment.3 Having senior physicians present increases patient comfort during outpatient case presentations4 and improves patient satisfaction with explanations of tests and medications.5 However, we had concerns that teaching during a procedure may heighten patient anxiety. Patients are reluctant to be the first patient of a resident or medical student for a procedure,68 and patients are more likely to refuse consent to have a resident perform complex procedures.8 In previous studies, patient satisfaction with gynecological exams and flexible sigmoidoscopy performed by residents was comparable to satisfaction with those performed by staff physicians,9, 10 though in the case of flexible sigmoidoscopy, procedure duration was slightly longer.10 Few, if any, data describe bedside teaching or patient impressions of physician communication during procedures.

We carried out a prospective study of patient perceptions of the University of California San Francisco (UCSF) Hospitalist Procedure Service (HPS). Our study had the primary goal of understanding how our modelwhich involves bedside procedural teaching and feedback in real time (eg, as the procedure is performed)is perceived by patients.

Patients and Methods

Site

Our survey was carried out at UCSF Moffitt‐Long Hospital, a 560‐bed university teaching hospital and the primary university hospital for the University of California San Francisco. This study was reviewed and approved by the Committee on Human Research at UCSF.

Procedure Service

The HPS is composed of two interns who rotate for 2 weeks on a mandatory rotation performing the majority of the procedures done by the service. Every procedure is supervised by an attending hospitalist who has received extended training from interventional radiologists and emergency department ultrasound faculty. Patients are referred to the service by their primary admitting team. Interns receive procedure‐specific didactics, demonstration, and practice with procedure kits, supplemental readings, computer‐based procedure modules, and evidence‐based summaries of procedure‐related considerations. All interns also attend a half‐day procedure simulation session to review procedural and ultrasound techniques.

While interns obtain informed consent and prepare the patient for the procedure, the attending and intern team communicate the following points with each patient: 1) identification as the dedicated procedure team, separate from the primary team caring for the patient; 2) attending self‐identification as the supervisor; 3) attention to stepwise communication with the patient during the procedure; 4) attention to patient comfort throughout the procedure; 5) emphasis on patient safety through the use of time‐outs, sterile technique, and ultrasound when appropriate; and 6) the intention to discuss best practice and teach during the procedure.

All paracentesis and thoracentesis sites are marked by using bedside ultrasound (S‐Cath, SonoSite, Bothell, WA) guidance prior to and, if needed, during the procedure. Ultrasound is occasionally used for marking joint aspiration and lumbar puncture.11 Interns are responsible for making an initial site marking, which is then confirmed by the attending physician. Although not systematized, our service encourages the intern and attending to communicate about proper technique during the procedure itself. For example, attendings ask questions about technique based on evidence in the literature (eg, Why do you replace the stylet in a lumbar puncture needle prior to removal?) or about trouble shooting (eg, What would you do if the flow of ascites stops during this paracentesis?) and also correct any errors in technique (Recall the angle you intended to use based on the ultrasound view).

Patients

Patients are referred to the procedure service by their primary team; referrals are accepted for patients on all services at all levels of care, including the emergency department (ED) and the intensive care unit (ICU). Participants in this study were referred for one of our target procedures (paracentesis, thoracentesis, or lumbar puncture) between November 2008 and July 2009. Patients gave written consent for the supplemental survey independent of consent for the procedure. All consents and procedures were performed in a patient's hospital room and one family member was allowed to stay in the room if desired by the patient. After the completion of the procedure, the attending on the procedure service at the time, which included study authors D.S. and M.M., approached consecutive patients who spoke and read English and were deemed to have capacity to consent for their own procedure to be surveyed. Patients were considered to have capacity to consent based on commonly accepted criteria described in the literature.12, 13 Patients were also excluded if their procedure was performed by the attending alone, if they had repeated procedures done by the service, or if they were too altered or critically ill to participate in the survey.

Survey

Our survey was developed through identification of items reported in the literature,1421 as well as items newly developed for purposes of examining our primary aims. Newly developed questions focused on patients' satisfaction with major aspects of procedure performance as well as the quality and impact of communication with the patient and between members of the team. Two open‐text questions were included to allow patients to share what went well with the procedure as well as areas for improvement. The research team developed a pool of question items for potential inclusion in a patient satisfaction questionnaire. These items were then shown to a group of research‐oriented health professionals, who meet regularly to review academic research protocols. The group provided their opinions about the content and comprehension of the questions, and the written survey employed was a result of their revisions (see Appendix in Supporting Information online).

Written surveys were distributed to patients by the hospitalist attending on service following the procedure as permitted by patients' severity of illness and availability. Surveys were anonymous and self‐administered by the patient or a family member who was in the room for the procedure; all questions were voluntary. A nurse was made responsible for collecting the survey when possible. Survey results were entered into a database without identifiers, with limited demographic information; patient gender, age, and procedure type were included by the attending hospitalist at the end of the survey. A separate and more detailed procedure database was kept of all procedures performed and was used to record patient consent or reason for not consenting as well as documented receipt of a completed survey. This non‐anonymous database contained detailed supplemental information including patient age, level of care, referring service, presence of bloody fluid at any point during the procedure, and physician‐reported immediate complications at the bedside in free text.

Analysis

Reported immediate complications were classified into major and minor based on reported definitions in the literature.2226 Similar to previous studies, major immediate complications were defined as those requiring further procedural intervention, medical therapy, or both.27 Major complications were defined as: bleeding requiring transfusion, pneumothorax requiring a chest tube, respiratory failure, bowel perforation, cerebral herniation or shock, cerebrospinal fluid (CSF) leak requiring intervention, and transfer to a higher level of care. For patients receiving a thoracentesis, chart review was performed to determine the presence of a follow‐up chest x‐ray, the presence of a pneumothorax, or clinical evidence for re‐expansion pulmonary edema. We analyzed differences between respondents and non‐respondents using Chi‐square tests for categorical variables (gender, level of care, referring service, procedure type, bloody fluid, and immediate reported complications) and independent t tests for continuous variables (age).

After review of the open‐ended fields, responses were classified into the following categories: pain control, physician skill, professionalism, communication, symptom relief, procedure duration, and miscellaneous comments. Responses regarding patient perceptions of physician communication were dichotomized into positive (1 = Strongly Agree, 2 = Agree) and negative (3 = Neutral, 4 = Disagree, and 5 = Strongly Disagree), and independent t tests were used to determine the contribution of factors, such as age, while Chi‐square tests were used for the contribution of gender and procedure type. All statistical tests were performed by using the SAS statistical application program (version 9.2).

Results

Respondent Characteristics

Of 324 procedures performed by the HPS during the study period, 95 (29%) were eligible for consent. Of the 229 patients not eligible for consent, 32 (10%) were excluded because the procedure was performed by the attending alone, 76 (23%) lacked English proficiency or literacy, 66 (20%) had altered mental status, 32 (10%) were intubated and/or had severe illness precluding consent, and 23 (7%) were repeat procedures on patients who had previously completed the survey. Only two patients specifically requested an attending to perform the procedure after an introduction to the service. Of the 95 patients eligible for consent, 89 were consented for the survey, and 65 (68%) completed the survey. Of the six eligible, non‐consented patients, all were leaving the floor immediately following the procedure, and time did not allow for consent and survey distribution. There were no differences between eligible responders and nonresponders in age, gender, procedure, requesting service, presence of bloody fluid, or physician‐reported immediate complications (Table 1).

Baseline and Procedure Characteristics by Responder and Nonresponder (N = 89)
DemographicsRespondera (n = 65)Nonresponder (n = 24)
  • Differences between responders and non‐responders were not statistically significant. Abbreviation: SD, standard deviation.

Age, y [mean (SD)]55.4 (15.7)50.4 (17.4)
Male gender, n (%) male41 (63.1)11 (45.8)
Procedure, n (%)  
Paracentesis31 (47.7)10 (41.7)
Thoracentesis17 (25.8)6 (25.0)
Lumbar puncture15 (22.7)7 (29.2)
Arthrocentesis2 (3.0)1 (4.2)
Patient location, n (%)  
Floor47 (72.3)19 (79.2)
Step down/telemetry17 (26.1)3 (12.5)
Intensive care unit1 (1.5)2 (8.3)
Service requesting, n (%)  
Medicine29 (44.6)10 (41.7)
Cardiology6 (9.1)3 (12.5)
Liver transplant20 (30.3)7 (29.2)
Bone marrow transplant7 (10.6)1 (4.2)
Surgery01 (4.2)
Neurosurgery1 (1.5)1 (4.2)
Other2 (3.0)1 (4.2)
Reported presence of bloody fluid at any point in the procedure, n (%)9 (13.6)4 (16.7)
Other reported immediate complications  
Equipment malfunction2 (3.0)1 (4.2)
Significant cough/pleuritic pain1 (1.5)1 (4.2)
Transient oxygen desaturation1 (1.5)0
Ascites leak00
Hematoma00
Persistent bleeding00
Transfer to a higher level of care00

Complications

As complications would likely play a role in procedure satisfaction, we describe immediate complications for the study population. Of the 324 procedures performed during the study period, no patient had predefined major immediate complications. Upon further chart review of the 96 patients that had a thoracentesis performed, all had a follow‐up chest x‐ray and none suffered an iatrogenic pneumothorax or re‐expansion pulmonary edema. Minor immediate complications for the 324 procedures were reported as follows: postprocedure pain in four patients (1.2%), cough in nine patients (2.8%), five equipment malfunctions (1.5%), four ascites leaks (1.2%), and one incisional bleed requiring a suture for hemostasis (0.3%). There was no significant difference in complications between those consented for the survey and the total study population.

Procedure Satisfaction

More than 90% of patients were satisfied or very satisfied with most aspects of the procedure, including the informed consent process, pain control, expertise, and courtesy of physicians (Table 2). The percentage of patients satisfied with the duration of procedure (88%) was lower than for other measures of satisfaction. Of the 38 patients receiving therapeutic procedures, 34 (89%) were satisfied or highly satisfied with the improvement in symptoms following the procedure.

Procedure Satisfaction Measures (N = 65)
 Very Satisfied and Satisfied No. (%)Neutral No. (%)Dissatisfied and Very Dissatisfied No. (%)N/A No. (%)
Your overall procedure experience65 (100)0 (0)0 (0)0 (0)
Explanation of the procedure, risks, and benefits before the procedure64 (99)1 (2)0 (0)0 (0)
Pain control during the procedure60 (92)5 (8)0 (0)0 (0)
Expertise/skill of the physicians performing your procedure62 (95)3 (5)0 (0)0 (0)
Courtesy and bedside manner of the physicians performing your procedure65 (100)0 (0)0 (0)0 (0)
The time it took to perform your procedure57 (88)6 (9)0 (0)2 (3)
Improvement in your symptoms following this procedure, if applicable34 (52)7 (11)0 (0)24 (37)

When asked what went well with the procedure, 59 (91%) respondents provided additional comments and feedback. Each response was classified as described in the Methods section. Of the free text responses, 8 of the 59 patients (14%) commented on the attention to pain control (eg, The caring and attention to my pain was most important to me), 5 (8%) on the skills of the operators (Great examination of the entire stomach region with the ultrasound to ensure the best position of the catheter), 6 (10%) on the courtesy and professionalism of the team (eg, Courteous, team‐feeling, addressed my concerns), 9 (15%) on their communication with the team (eg, The doctors made me feel very comfortable before the procedure by laying out the plan and explaining each part of the procedure), and 8 (14%) on relief of their symptoms (eg, There was an almost immediate and significant improvement in my breathing, bloating, and pain). Twenty‐three of the 59 comments (39%) were categorized as miscellaneous (eg, All went great. I fell asleep).

When asked areas for improvement, 55 (85%) patients responded. Thirty‐three patients (60%) reported that nothing could be improved or they instructed the team to just keep doing what you are doing, while 22 (40%) patients expressed a concern. Responses were categorized in a similar fashion to the positive responses. Five of the 22 negative comments (23%) reported that the procedure took too long (eg, Procedure could have been shorter. I got tired sitting up), 4 (18%) commented on pain control (eg, The poke for marking my skin hurt more than the anesthetic. I was surprised), 6 (27%) felt communication was a problem (eg, Discuss the steps with the patient audibly, no whispering, speak clearly), and 7 (32%) had miscellaneous concerns (eg, Try not to do this procedure right after another one).

Physician Communication

Sixty‐four patients (98%) reported that the physicians performing their procedure communicated with each other during the procedure (Table 3). Although one patient did not feel that the physicians communicated with each other, he or she still answered the follow‐up questions regarding perceptions of physician communication. We excluded this patient from our analysis as his or her answers may not be reliable. The majority of patients (84%) reported this communication as reassuring and felt it was a normal part of procedure performance (94%). Those that did not agree that physician communication was reassuring did not differ in average age (P = 0.307), gender (P = 0.511), or procedure type (P = 0.562).

Physician Communications Measures (N = 64)
 Strongly Agree and Agree No. (%)Neutral No. (%)Disagree, and Strongly Disagree No. (%)
I felt that the physicians talking to each other about my procedure was reassuring to me54 (84)10 (16)0 (0)
Physicians talking to each other while doing a procedure is a normal part of doing a procedure60 (94)4 (6)0 (0)

Of all positive and negative comments, five specifically addressed communication between physicians. Most (four) reflected satisfaction with bedside teaching (eg, They discussed the procedure in a professional manner and eased my mind at all times) and with having an expert in the room (eg, [The team] discussed things like needle placement, which was nice because there was a second opinion right there in the room). Patients also felt that it was good to experience the teaching, with one patient reporting that the best part of the procedure was watching doctors learn from each other. Patients did not express specific reservations about bedside teaching, resident technique, or fear of complications in free text.

Discussion

Even though novice interns performed procedures and simultaneous bedside teaching, patient satisfaction with a teaching procedure service was high, and reported complication rates were low. In addition, a majority of patients found discussions related to teaching activities reassuring and potentially important to their perception of care quality. Analogous studies examining patient satisfaction with endoscopic care found similar rates of patient satisfaction with endoscopists' bedside manner, technical skills, and pain control, but these studies included sedated patients.21 Our results are unique, as we evaluated awake patients with attention to perception of bedside teaching with novice interns.

Our findings offer an alternative strategy for bedside procedural teaching that employs transparency in the use of an expert and a trainee to introduce patients to bedside teaching by experts, which is not common at many academic medical centers.28 Patients may have been reassured by a clear explanation of the role of the service and the providers involved as well as an assurance of expertise and attention to patient comfort and safety. In addition to patient satisfaction, this model has the potential to impact both the safety of bedside procedures and housestaff education around procedure performance. For example, pneumothorax rates using our procedure service model are lower than those published (0% vs. 4% for ultrasound‐guided thoracentesis and 8.5% for thoracentesis by less experienced clinicians).29

Providers may be reluctant to teach at the bedside of awake patients for fear of heightening patient anxiety over trainee inexperience. In the 1960s similar fears were raised over the concern for patient anxiety with bedside rounding,30 but later studies revealed these concerns to be largely unfounded. Instead, bedside rounds have been shown to positively influence patients' feelings about their hospital experience and their relationships with their physicians compared with patients whose case presentations were made in a conference room.31, 32 Given the opportunity to comment on areas for improvement, patients in our study specifically elaborated regarding pain control, communication, and efficiency problems. Although 16% of patients did not find the communication of physicians reassuring, none of the negative comments reflected problems with bedside teaching, but rather concepts such as desiring a better explanation of steps throughout the procedure. Specifically, patients desire better communication for unanticipated pain.

There are several limitations to this study. Lack of patient satisfaction data from a control group of patients whose procedures were performed by attendings or housestaff alone limits our ability to draw conclusions about our satisfaction scores. The scarce applicable literature offers only imperfect comparison data. Because hospitalists were not blinded to the survey, attending behavior may have been subject to a Hawthorne effect.33 Consenting patients after the procedure could have provided hospitalists with an opportunity to exclude patients who appeared less satisfied with their procedure; however, attempts were made to prevent this behavior by requiring strict accounting of why a patient was not consented for the study. Use of alternative personnel for consent such as nurses was explored, but was found not to be feasible due to limited resources. These data are only applicable to English‐speaking patients who are literate and well enough to complete a survey. It is not clear whether the experience for other patients would reflect the same outcomes. It is plausible that non‐English‐speaking patients might have more concerns about incomprehensible conversations taking place during their procedure. Although the surveys were anonymous and patients were told that the proceduralists would not see individual responses, responses may have been biased out of patient concern that their response might affect their care. Hospitalists obtaining consent, however, were careful to stress anonymity and the distinction between the primary team and the procedure team.

Academic hospitals are struggling with providing quality procedural care while balancing housestaff education and experience.28 With hospitalists playing an increasingly prominent role in housestaff education and patient satisfaction initiatives, the supervision of housestaff by trained hospitalist faculty may help meet both aims in the performance of invasive bedside procedures, particularly at institutions where simulation training resources are limited. Although concern may exist for potential patient anxiety with bedside teaching, our data demonstrate high levels of patient satisfaction with a hospitalist procedure service despite novice procedure performers and an emphasis on teaching during the procedure.

In order to improve resident supervision and timeliness of invasive bedside procedures such as paracentesis, thoracentesis, and lumbar puncture, some academic medical centers have implemented procedure services that focus on providing high‐quality procedural care.1, 2

Procedure services have the potential to affect patient satisfaction, a key indicator in quality of care measurment.3 Having senior physicians present increases patient comfort during outpatient case presentations4 and improves patient satisfaction with explanations of tests and medications.5 However, we had concerns that teaching during a procedure may heighten patient anxiety. Patients are reluctant to be the first patient of a resident or medical student for a procedure,68 and patients are more likely to refuse consent to have a resident perform complex procedures.8 In previous studies, patient satisfaction with gynecological exams and flexible sigmoidoscopy performed by residents was comparable to satisfaction with those performed by staff physicians,9, 10 though in the case of flexible sigmoidoscopy, procedure duration was slightly longer.10 Few, if any, data describe bedside teaching or patient impressions of physician communication during procedures.

We carried out a prospective study of patient perceptions of the University of California San Francisco (UCSF) Hospitalist Procedure Service (HPS). Our study had the primary goal of understanding how our modelwhich involves bedside procedural teaching and feedback in real time (eg, as the procedure is performed)is perceived by patients.

Patients and Methods

Site

Our survey was carried out at UCSF Moffitt‐Long Hospital, a 560‐bed university teaching hospital and the primary university hospital for the University of California San Francisco. This study was reviewed and approved by the Committee on Human Research at UCSF.

Procedure Service

The HPS is composed of two interns who rotate for 2 weeks on a mandatory rotation performing the majority of the procedures done by the service. Every procedure is supervised by an attending hospitalist who has received extended training from interventional radiologists and emergency department ultrasound faculty. Patients are referred to the service by their primary admitting team. Interns receive procedure‐specific didactics, demonstration, and practice with procedure kits, supplemental readings, computer‐based procedure modules, and evidence‐based summaries of procedure‐related considerations. All interns also attend a half‐day procedure simulation session to review procedural and ultrasound techniques.

While interns obtain informed consent and prepare the patient for the procedure, the attending and intern team communicate the following points with each patient: 1) identification as the dedicated procedure team, separate from the primary team caring for the patient; 2) attending self‐identification as the supervisor; 3) attention to stepwise communication with the patient during the procedure; 4) attention to patient comfort throughout the procedure; 5) emphasis on patient safety through the use of time‐outs, sterile technique, and ultrasound when appropriate; and 6) the intention to discuss best practice and teach during the procedure.

All paracentesis and thoracentesis sites are marked by using bedside ultrasound (S‐Cath, SonoSite, Bothell, WA) guidance prior to and, if needed, during the procedure. Ultrasound is occasionally used for marking joint aspiration and lumbar puncture.11 Interns are responsible for making an initial site marking, which is then confirmed by the attending physician. Although not systematized, our service encourages the intern and attending to communicate about proper technique during the procedure itself. For example, attendings ask questions about technique based on evidence in the literature (eg, Why do you replace the stylet in a lumbar puncture needle prior to removal?) or about trouble shooting (eg, What would you do if the flow of ascites stops during this paracentesis?) and also correct any errors in technique (Recall the angle you intended to use based on the ultrasound view).

Patients

Patients are referred to the procedure service by their primary team; referrals are accepted for patients on all services at all levels of care, including the emergency department (ED) and the intensive care unit (ICU). Participants in this study were referred for one of our target procedures (paracentesis, thoracentesis, or lumbar puncture) between November 2008 and July 2009. Patients gave written consent for the supplemental survey independent of consent for the procedure. All consents and procedures were performed in a patient's hospital room and one family member was allowed to stay in the room if desired by the patient. After the completion of the procedure, the attending on the procedure service at the time, which included study authors D.S. and M.M., approached consecutive patients who spoke and read English and were deemed to have capacity to consent for their own procedure to be surveyed. Patients were considered to have capacity to consent based on commonly accepted criteria described in the literature.12, 13 Patients were also excluded if their procedure was performed by the attending alone, if they had repeated procedures done by the service, or if they were too altered or critically ill to participate in the survey.

Survey

Our survey was developed through identification of items reported in the literature,1421 as well as items newly developed for purposes of examining our primary aims. Newly developed questions focused on patients' satisfaction with major aspects of procedure performance as well as the quality and impact of communication with the patient and between members of the team. Two open‐text questions were included to allow patients to share what went well with the procedure as well as areas for improvement. The research team developed a pool of question items for potential inclusion in a patient satisfaction questionnaire. These items were then shown to a group of research‐oriented health professionals, who meet regularly to review academic research protocols. The group provided their opinions about the content and comprehension of the questions, and the written survey employed was a result of their revisions (see Appendix in Supporting Information online).

Written surveys were distributed to patients by the hospitalist attending on service following the procedure as permitted by patients' severity of illness and availability. Surveys were anonymous and self‐administered by the patient or a family member who was in the room for the procedure; all questions were voluntary. A nurse was made responsible for collecting the survey when possible. Survey results were entered into a database without identifiers, with limited demographic information; patient gender, age, and procedure type were included by the attending hospitalist at the end of the survey. A separate and more detailed procedure database was kept of all procedures performed and was used to record patient consent or reason for not consenting as well as documented receipt of a completed survey. This non‐anonymous database contained detailed supplemental information including patient age, level of care, referring service, presence of bloody fluid at any point during the procedure, and physician‐reported immediate complications at the bedside in free text.

Analysis

Reported immediate complications were classified into major and minor based on reported definitions in the literature.2226 Similar to previous studies, major immediate complications were defined as those requiring further procedural intervention, medical therapy, or both.27 Major complications were defined as: bleeding requiring transfusion, pneumothorax requiring a chest tube, respiratory failure, bowel perforation, cerebral herniation or shock, cerebrospinal fluid (CSF) leak requiring intervention, and transfer to a higher level of care. For patients receiving a thoracentesis, chart review was performed to determine the presence of a follow‐up chest x‐ray, the presence of a pneumothorax, or clinical evidence for re‐expansion pulmonary edema. We analyzed differences between respondents and non‐respondents using Chi‐square tests for categorical variables (gender, level of care, referring service, procedure type, bloody fluid, and immediate reported complications) and independent t tests for continuous variables (age).

After review of the open‐ended fields, responses were classified into the following categories: pain control, physician skill, professionalism, communication, symptom relief, procedure duration, and miscellaneous comments. Responses regarding patient perceptions of physician communication were dichotomized into positive (1 = Strongly Agree, 2 = Agree) and negative (3 = Neutral, 4 = Disagree, and 5 = Strongly Disagree), and independent t tests were used to determine the contribution of factors, such as age, while Chi‐square tests were used for the contribution of gender and procedure type. All statistical tests were performed by using the SAS statistical application program (version 9.2).

Results

Respondent Characteristics

Of 324 procedures performed by the HPS during the study period, 95 (29%) were eligible for consent. Of the 229 patients not eligible for consent, 32 (10%) were excluded because the procedure was performed by the attending alone, 76 (23%) lacked English proficiency or literacy, 66 (20%) had altered mental status, 32 (10%) were intubated and/or had severe illness precluding consent, and 23 (7%) were repeat procedures on patients who had previously completed the survey. Only two patients specifically requested an attending to perform the procedure after an introduction to the service. Of the 95 patients eligible for consent, 89 were consented for the survey, and 65 (68%) completed the survey. Of the six eligible, non‐consented patients, all were leaving the floor immediately following the procedure, and time did not allow for consent and survey distribution. There were no differences between eligible responders and nonresponders in age, gender, procedure, requesting service, presence of bloody fluid, or physician‐reported immediate complications (Table 1).

Baseline and Procedure Characteristics by Responder and Nonresponder (N = 89)
DemographicsRespondera (n = 65)Nonresponder (n = 24)
  • Differences between responders and non‐responders were not statistically significant. Abbreviation: SD, standard deviation.

Age, y [mean (SD)]55.4 (15.7)50.4 (17.4)
Male gender, n (%) male41 (63.1)11 (45.8)
Procedure, n (%)  
Paracentesis31 (47.7)10 (41.7)
Thoracentesis17 (25.8)6 (25.0)
Lumbar puncture15 (22.7)7 (29.2)
Arthrocentesis2 (3.0)1 (4.2)
Patient location, n (%)  
Floor47 (72.3)19 (79.2)
Step down/telemetry17 (26.1)3 (12.5)
Intensive care unit1 (1.5)2 (8.3)
Service requesting, n (%)  
Medicine29 (44.6)10 (41.7)
Cardiology6 (9.1)3 (12.5)
Liver transplant20 (30.3)7 (29.2)
Bone marrow transplant7 (10.6)1 (4.2)
Surgery01 (4.2)
Neurosurgery1 (1.5)1 (4.2)
Other2 (3.0)1 (4.2)
Reported presence of bloody fluid at any point in the procedure, n (%)9 (13.6)4 (16.7)
Other reported immediate complications  
Equipment malfunction2 (3.0)1 (4.2)
Significant cough/pleuritic pain1 (1.5)1 (4.2)
Transient oxygen desaturation1 (1.5)0
Ascites leak00
Hematoma00
Persistent bleeding00
Transfer to a higher level of care00

Complications

As complications would likely play a role in procedure satisfaction, we describe immediate complications for the study population. Of the 324 procedures performed during the study period, no patient had predefined major immediate complications. Upon further chart review of the 96 patients that had a thoracentesis performed, all had a follow‐up chest x‐ray and none suffered an iatrogenic pneumothorax or re‐expansion pulmonary edema. Minor immediate complications for the 324 procedures were reported as follows: postprocedure pain in four patients (1.2%), cough in nine patients (2.8%), five equipment malfunctions (1.5%), four ascites leaks (1.2%), and one incisional bleed requiring a suture for hemostasis (0.3%). There was no significant difference in complications between those consented for the survey and the total study population.

Procedure Satisfaction

More than 90% of patients were satisfied or very satisfied with most aspects of the procedure, including the informed consent process, pain control, expertise, and courtesy of physicians (Table 2). The percentage of patients satisfied with the duration of procedure (88%) was lower than for other measures of satisfaction. Of the 38 patients receiving therapeutic procedures, 34 (89%) were satisfied or highly satisfied with the improvement in symptoms following the procedure.

Procedure Satisfaction Measures (N = 65)
 Very Satisfied and Satisfied No. (%)Neutral No. (%)Dissatisfied and Very Dissatisfied No. (%)N/A No. (%)
Your overall procedure experience65 (100)0 (0)0 (0)0 (0)
Explanation of the procedure, risks, and benefits before the procedure64 (99)1 (2)0 (0)0 (0)
Pain control during the procedure60 (92)5 (8)0 (0)0 (0)
Expertise/skill of the physicians performing your procedure62 (95)3 (5)0 (0)0 (0)
Courtesy and bedside manner of the physicians performing your procedure65 (100)0 (0)0 (0)0 (0)
The time it took to perform your procedure57 (88)6 (9)0 (0)2 (3)
Improvement in your symptoms following this procedure, if applicable34 (52)7 (11)0 (0)24 (37)

When asked what went well with the procedure, 59 (91%) respondents provided additional comments and feedback. Each response was classified as described in the Methods section. Of the free text responses, 8 of the 59 patients (14%) commented on the attention to pain control (eg, The caring and attention to my pain was most important to me), 5 (8%) on the skills of the operators (Great examination of the entire stomach region with the ultrasound to ensure the best position of the catheter), 6 (10%) on the courtesy and professionalism of the team (eg, Courteous, team‐feeling, addressed my concerns), 9 (15%) on their communication with the team (eg, The doctors made me feel very comfortable before the procedure by laying out the plan and explaining each part of the procedure), and 8 (14%) on relief of their symptoms (eg, There was an almost immediate and significant improvement in my breathing, bloating, and pain). Twenty‐three of the 59 comments (39%) were categorized as miscellaneous (eg, All went great. I fell asleep).

When asked areas for improvement, 55 (85%) patients responded. Thirty‐three patients (60%) reported that nothing could be improved or they instructed the team to just keep doing what you are doing, while 22 (40%) patients expressed a concern. Responses were categorized in a similar fashion to the positive responses. Five of the 22 negative comments (23%) reported that the procedure took too long (eg, Procedure could have been shorter. I got tired sitting up), 4 (18%) commented on pain control (eg, The poke for marking my skin hurt more than the anesthetic. I was surprised), 6 (27%) felt communication was a problem (eg, Discuss the steps with the patient audibly, no whispering, speak clearly), and 7 (32%) had miscellaneous concerns (eg, Try not to do this procedure right after another one).

Physician Communication

Sixty‐four patients (98%) reported that the physicians performing their procedure communicated with each other during the procedure (Table 3). Although one patient did not feel that the physicians communicated with each other, he or she still answered the follow‐up questions regarding perceptions of physician communication. We excluded this patient from our analysis as his or her answers may not be reliable. The majority of patients (84%) reported this communication as reassuring and felt it was a normal part of procedure performance (94%). Those that did not agree that physician communication was reassuring did not differ in average age (P = 0.307), gender (P = 0.511), or procedure type (P = 0.562).

Physician Communications Measures (N = 64)
 Strongly Agree and Agree No. (%)Neutral No. (%)Disagree, and Strongly Disagree No. (%)
I felt that the physicians talking to each other about my procedure was reassuring to me54 (84)10 (16)0 (0)
Physicians talking to each other while doing a procedure is a normal part of doing a procedure60 (94)4 (6)0 (0)

Of all positive and negative comments, five specifically addressed communication between physicians. Most (four) reflected satisfaction with bedside teaching (eg, They discussed the procedure in a professional manner and eased my mind at all times) and with having an expert in the room (eg, [The team] discussed things like needle placement, which was nice because there was a second opinion right there in the room). Patients also felt that it was good to experience the teaching, with one patient reporting that the best part of the procedure was watching doctors learn from each other. Patients did not express specific reservations about bedside teaching, resident technique, or fear of complications in free text.

Discussion

Even though novice interns performed procedures and simultaneous bedside teaching, patient satisfaction with a teaching procedure service was high, and reported complication rates were low. In addition, a majority of patients found discussions related to teaching activities reassuring and potentially important to their perception of care quality. Analogous studies examining patient satisfaction with endoscopic care found similar rates of patient satisfaction with endoscopists' bedside manner, technical skills, and pain control, but these studies included sedated patients.21 Our results are unique, as we evaluated awake patients with attention to perception of bedside teaching with novice interns.

Our findings offer an alternative strategy for bedside procedural teaching that employs transparency in the use of an expert and a trainee to introduce patients to bedside teaching by experts, which is not common at many academic medical centers.28 Patients may have been reassured by a clear explanation of the role of the service and the providers involved as well as an assurance of expertise and attention to patient comfort and safety. In addition to patient satisfaction, this model has the potential to impact both the safety of bedside procedures and housestaff education around procedure performance. For example, pneumothorax rates using our procedure service model are lower than those published (0% vs. 4% for ultrasound‐guided thoracentesis and 8.5% for thoracentesis by less experienced clinicians).29

Providers may be reluctant to teach at the bedside of awake patients for fear of heightening patient anxiety over trainee inexperience. In the 1960s similar fears were raised over the concern for patient anxiety with bedside rounding,30 but later studies revealed these concerns to be largely unfounded. Instead, bedside rounds have been shown to positively influence patients' feelings about their hospital experience and their relationships with their physicians compared with patients whose case presentations were made in a conference room.31, 32 Given the opportunity to comment on areas for improvement, patients in our study specifically elaborated regarding pain control, communication, and efficiency problems. Although 16% of patients did not find the communication of physicians reassuring, none of the negative comments reflected problems with bedside teaching, but rather concepts such as desiring a better explanation of steps throughout the procedure. Specifically, patients desire better communication for unanticipated pain.

There are several limitations to this study. Lack of patient satisfaction data from a control group of patients whose procedures were performed by attendings or housestaff alone limits our ability to draw conclusions about our satisfaction scores. The scarce applicable literature offers only imperfect comparison data. Because hospitalists were not blinded to the survey, attending behavior may have been subject to a Hawthorne effect.33 Consenting patients after the procedure could have provided hospitalists with an opportunity to exclude patients who appeared less satisfied with their procedure; however, attempts were made to prevent this behavior by requiring strict accounting of why a patient was not consented for the study. Use of alternative personnel for consent such as nurses was explored, but was found not to be feasible due to limited resources. These data are only applicable to English‐speaking patients who are literate and well enough to complete a survey. It is not clear whether the experience for other patients would reflect the same outcomes. It is plausible that non‐English‐speaking patients might have more concerns about incomprehensible conversations taking place during their procedure. Although the surveys were anonymous and patients were told that the proceduralists would not see individual responses, responses may have been biased out of patient concern that their response might affect their care. Hospitalists obtaining consent, however, were careful to stress anonymity and the distinction between the primary team and the procedure team.

Academic hospitals are struggling with providing quality procedural care while balancing housestaff education and experience.28 With hospitalists playing an increasingly prominent role in housestaff education and patient satisfaction initiatives, the supervision of housestaff by trained hospitalist faculty may help meet both aims in the performance of invasive bedside procedures, particularly at institutions where simulation training resources are limited. Although concern may exist for potential patient anxiety with bedside teaching, our data demonstrate high levels of patient satisfaction with a hospitalist procedure service despite novice procedure performers and an emphasis on teaching during the procedure.

References
  1. Smith CC,Gordon CE,Feller‐Kopman D, et al.Creation of an innovative inpatient medical procedure service and a method to evaluate house staff competency.J Gen Intern Med.2004;19(5 Pt 2):510513.
  2. Lucas BP,Asbury JK,Wang Y, et al.Impact of a bedside procedure service on general medicine inpatients: A firm‐based trial.J Hosp Med.2007;2(3):143149.
  3. Hospital Care Quality Information from the Consumer Perspective (HCAHPS).Quality Assurance Guidelines.Baltimore, MD:Centers for Medicare 113(8):657662.
  4. Lehmann LS,Brancati FL,Chen MC,Roter D,Dobs AS.The effect of bedside case presentations on patients' perceptions of their medical care.N Engl J Med.1997;336(16):11501155.
  5. Santen SA,Hemphill RR,Spanier CM,Fletcher ND.‘Sorry, it's my first time!’ Will patients consent to medical students learning procedures?Med Educ.2005;39(4):365369.
  6. Williams CT,Fost N.Ethical considerations surrounding first time procedures: a study and analysis of patient attitudes toward spinal taps by students.Kennedy Inst Ethics J.1992;2(3):217231.
  7. Santen SA,Hemphill RR,McDonald MF,Jo CO.Patients' willingness to allow residents to learn to practice medical procedures.Acad Med.2004;79(2):144147.
  8. Sheets KJ,Caruthers BS,Schwenk TL.Patient satisfaction with gynecologic care provided by family practice resident physicians.Fam Pract Res J.1991;11(4):421428.
  9. Jackson JL,Osgard E,Fincher RK.Resident participation in flexible sigmoidoscopy does not affect patient satisfaction.Am J Gastroenterol.2000;95(6):15631566.
  10. Peterson MA,Abele J.Bedside ultrasound for difficult lumbar puncture.J Emerg Med.2005;28(2):197200.
  11. Grisso T,Applebaum P.Conducting the Assessment. In:Assessing Competence to Consent to Treatment: A Guide for Physicians and Other Health Professionals.First Edition ed.New York, NY:Oxford University Press;1998:8091.
  12. Critchfield JM,Williams MV.Care of Ill, Socially Complicated Patients. In:Medical Management of Vulnerable 2007:407418.
  13. Mueller PR,Biswal S,Halpern EF,Kaufman JA,Lee MJ.Interventional radiologic procedures: patient anxiety, perception of pain, understanding of procedure, and satisfaction with medication‐‐a prospective study.Radiology.2000;215(3):684688.
  14. Hendriks AA,Vrielink MR,Smets EM,van Es SQ,De Haes JC.Improving the assessment of (in)patients' satisfaction with hospital care.Med Care.2001;39(3):270283.
  15. Nguyen Thi PL,Briancon S,Empereur F,Guillemin F.Factors determining inpatient satisfaction with care.Soc Sci Med.2002;54(4):493504.
  16. Hendriks AA,Oort FJ,Vrielink MR,Smets EM.Reliability and validity of the Satisfaction with Hospital Care Questionnaire.Int J Qual Health Care.2002;14(6):471482.
  17. Perneger TV,Kossovsky MP,Cathieni F,di Florio V,Burnand B.A randomized trial of four patient satisfaction questionnaires.Med Care.2003;41(12):13431352.
  18. Gonzalez N,Quintana JM,Bilbao A, et al.Development and validation of an in‐patient satisfaction questionnaire.Int J Qual Health Care.2005;17(6):465472.
  19. Maurer MH,Beck A,Hamm B,Gebauer B.Central venous port catheters: evaluation of patients' satisfaction with implantation under local anesthesia.J Vasc Access.2009;10(1):2732.
  20. Ko HH,Zhang H,Telford JJ,Enns R.Factors influencing patient satisfaction when undergoing endoscopic procedures.Gastrointest Endosc.2009;69(4):88391, quiz 891.e1.
  21. Grogan DR,Irwin RS,Channick R, et al.Complications associated with thoracentesis. A prospective, randomized study comparing three different methods.Arch Intern Med.1990;150(4):873877.
  22. De Gottardi A,Thevenot T,Spahr L, et al.Risk of complications after abdominal paracentesis in cirrhotic patients: a prospective study.Clin Gastroenterol Hepatol.2009;7(8):906909.
  23. Grabau CM,Crago SF,Hoff LK, et al.Performance standards for therapeutic abdominal paracentesis.Hepatology.2004;40(2):484488.
  24. Sempere AP,Berenguer‐Ruiz L,Lezcano‐Rodas M,Mira‐Berenguer F,Waez M.Lumbar puncture: its indications, contraindications, complications and technique.Rev Neurol.2007;45(7):433436.
  25. Allen SH.How to perform a lumbar puncture with the patient in the seated position.Br J Hosp Med (Lond).2006;67(3):M467.
  26. Durning SJ,Cation LJ,Jackson JL.Are commonly used resident measurements associated with procedural skills in internal medicine residency training?J Gen Intern Med.2007;22(3):357361.
  27. Mourad M,Kohlwes J,Maselli J,MERN Group,Auerbach AD.Supervising the Supervisors‐Procedural Training and Supervision in Internal Medicine Residency.J Gen Intern Med.2010.
  28. Gordon CE,Feller‐Kopman D,Balk EM,Smetana GW.Pneumothorax following thoracentesis: a systematic review and meta‐analysis.Arch Intern Med.2010;170(4):332339.
  29. Franzblau AN,Kairys D,Kaufman MR.The emotional impact of ward rounds.J Mt Sinai Hosp NY.1956;23(6):782803.
  30. Simons RJ,Baily RG,Zelis R,Zwillich CW.The physiologic and psychological effects of the bedside presentation.N Engl J Med.1989;321(18):12731275.
  31. Lehmann LS,Brancati FL,Chen MC,Roter D,Dobs AS.The effect of bedside case presentations on patients' perceptions of their medical care.N Engl J Med.1997;336(16):11501155.
  32. Holden JD.Hawthorne effects and research into professional practice.J Eval Clin Pract.2001;7(1):6570.
References
  1. Smith CC,Gordon CE,Feller‐Kopman D, et al.Creation of an innovative inpatient medical procedure service and a method to evaluate house staff competency.J Gen Intern Med.2004;19(5 Pt 2):510513.
  2. Lucas BP,Asbury JK,Wang Y, et al.Impact of a bedside procedure service on general medicine inpatients: A firm‐based trial.J Hosp Med.2007;2(3):143149.
  3. Hospital Care Quality Information from the Consumer Perspective (HCAHPS).Quality Assurance Guidelines.Baltimore, MD:Centers for Medicare 113(8):657662.
  4. Lehmann LS,Brancati FL,Chen MC,Roter D,Dobs AS.The effect of bedside case presentations on patients' perceptions of their medical care.N Engl J Med.1997;336(16):11501155.
  5. Santen SA,Hemphill RR,Spanier CM,Fletcher ND.‘Sorry, it's my first time!’ Will patients consent to medical students learning procedures?Med Educ.2005;39(4):365369.
  6. Williams CT,Fost N.Ethical considerations surrounding first time procedures: a study and analysis of patient attitudes toward spinal taps by students.Kennedy Inst Ethics J.1992;2(3):217231.
  7. Santen SA,Hemphill RR,McDonald MF,Jo CO.Patients' willingness to allow residents to learn to practice medical procedures.Acad Med.2004;79(2):144147.
  8. Sheets KJ,Caruthers BS,Schwenk TL.Patient satisfaction with gynecologic care provided by family practice resident physicians.Fam Pract Res J.1991;11(4):421428.
  9. Jackson JL,Osgard E,Fincher RK.Resident participation in flexible sigmoidoscopy does not affect patient satisfaction.Am J Gastroenterol.2000;95(6):15631566.
  10. Peterson MA,Abele J.Bedside ultrasound for difficult lumbar puncture.J Emerg Med.2005;28(2):197200.
  11. Grisso T,Applebaum P.Conducting the Assessment. In:Assessing Competence to Consent to Treatment: A Guide for Physicians and Other Health Professionals.First Edition ed.New York, NY:Oxford University Press;1998:8091.
  12. Critchfield JM,Williams MV.Care of Ill, Socially Complicated Patients. In:Medical Management of Vulnerable 2007:407418.
  13. Mueller PR,Biswal S,Halpern EF,Kaufman JA,Lee MJ.Interventional radiologic procedures: patient anxiety, perception of pain, understanding of procedure, and satisfaction with medication‐‐a prospective study.Radiology.2000;215(3):684688.
  14. Hendriks AA,Vrielink MR,Smets EM,van Es SQ,De Haes JC.Improving the assessment of (in)patients' satisfaction with hospital care.Med Care.2001;39(3):270283.
  15. Nguyen Thi PL,Briancon S,Empereur F,Guillemin F.Factors determining inpatient satisfaction with care.Soc Sci Med.2002;54(4):493504.
  16. Hendriks AA,Oort FJ,Vrielink MR,Smets EM.Reliability and validity of the Satisfaction with Hospital Care Questionnaire.Int J Qual Health Care.2002;14(6):471482.
  17. Perneger TV,Kossovsky MP,Cathieni F,di Florio V,Burnand B.A randomized trial of four patient satisfaction questionnaires.Med Care.2003;41(12):13431352.
  18. Gonzalez N,Quintana JM,Bilbao A, et al.Development and validation of an in‐patient satisfaction questionnaire.Int J Qual Health Care.2005;17(6):465472.
  19. Maurer MH,Beck A,Hamm B,Gebauer B.Central venous port catheters: evaluation of patients' satisfaction with implantation under local anesthesia.J Vasc Access.2009;10(1):2732.
  20. Ko HH,Zhang H,Telford JJ,Enns R.Factors influencing patient satisfaction when undergoing endoscopic procedures.Gastrointest Endosc.2009;69(4):88391, quiz 891.e1.
  21. Grogan DR,Irwin RS,Channick R, et al.Complications associated with thoracentesis. A prospective, randomized study comparing three different methods.Arch Intern Med.1990;150(4):873877.
  22. De Gottardi A,Thevenot T,Spahr L, et al.Risk of complications after abdominal paracentesis in cirrhotic patients: a prospective study.Clin Gastroenterol Hepatol.2009;7(8):906909.
  23. Grabau CM,Crago SF,Hoff LK, et al.Performance standards for therapeutic abdominal paracentesis.Hepatology.2004;40(2):484488.
  24. Sempere AP,Berenguer‐Ruiz L,Lezcano‐Rodas M,Mira‐Berenguer F,Waez M.Lumbar puncture: its indications, contraindications, complications and technique.Rev Neurol.2007;45(7):433436.
  25. Allen SH.How to perform a lumbar puncture with the patient in the seated position.Br J Hosp Med (Lond).2006;67(3):M467.
  26. Durning SJ,Cation LJ,Jackson JL.Are commonly used resident measurements associated with procedural skills in internal medicine residency training?J Gen Intern Med.2007;22(3):357361.
  27. Mourad M,Kohlwes J,Maselli J,MERN Group,Auerbach AD.Supervising the Supervisors‐Procedural Training and Supervision in Internal Medicine Residency.J Gen Intern Med.2010.
  28. Gordon CE,Feller‐Kopman D,Balk EM,Smetana GW.Pneumothorax following thoracentesis: a systematic review and meta‐analysis.Arch Intern Med.2010;170(4):332339.
  29. Franzblau AN,Kairys D,Kaufman MR.The emotional impact of ward rounds.J Mt Sinai Hosp NY.1956;23(6):782803.
  30. Simons RJ,Baily RG,Zelis R,Zwillich CW.The physiologic and psychological effects of the bedside presentation.N Engl J Med.1989;321(18):12731275.
  31. Lehmann LS,Brancati FL,Chen MC,Roter D,Dobs AS.The effect of bedside case presentations on patients' perceptions of their medical care.N Engl J Med.1997;336(16):11501155.
  32. Holden JD.Hawthorne effects and research into professional practice.J Eval Clin Pract.2001;7(1):6570.
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Journal of Hospital Medicine - 6(4)
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Journal of Hospital Medicine - 6(4)
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Patient satisfaction with a hospitalist procedure service: Is bedside procedure teaching reassuring to patients?
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Patient satisfaction with a hospitalist procedure service: Is bedside procedure teaching reassuring to patients?
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graduate medical training, patient satisfaction, procedure education, supervision
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graduate medical training, patient satisfaction, procedure education, supervision
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Audit and Feedback Urinary Catheter Duration

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Feasibility of audit and feedback to reduce postoperative urinary catheter duration

The ubiquitous urinary catheter is associated with 80% of hospital‐acquired urinary tract infections (UTIs)1estimated to number one million annuallyaccounting for 40% of all nosocomial infections.2, 3 The clinical consequences of these catheter‐associated urinary tract infections (CAUTIs) are substantial and include prolonged hospital stay, bacteremia, and death.4 Despite the known risks of CAUTIs, it is estimated that 25% of hospitalized patients receive urinary catheters and that inappropriate urinary catheter use is widespread.5 Among catheterized patients, catheter duration is the most important modifiable risk factor for CAUTI. The excess risk of any bacteriuria accrues at a rate of 5% per catheter‐day beyond the first 48 hours of catheterization.6, 7 The reduction of catheter‐days for a given patient is an important component of quality improvement efforts to reduce CAUTIs. Unfortunately, as of a 2005 survey, most hospitals do not systematically track urinary catheter insertions and removals.8

The above concerns are highlighted for surgical patients among whom indwelling urinary catheter use is particularly high. In a 2001 sample of Medicare beneficiaries, 85% of major surgical patients had perioperative urinary catheters.9 In this population, postoperative catheter duration exceeded 48 hours in nearly 50%, despite concern that the risks of infection offset the benefits of continued catheterization after 24 hours to 48 hours postoperatively.4, 7, 10 Patients with catheters greater than 2 postoperative days had a 21% increased likelihood of in‐hospital UTI, increased 30‐day mortality, and decreased odds of discharge to home.9

To address the risk of CAUTI associated with excess urinary catheter days, The Centers for Medicare and Medicaid Services' (CMS) Surgical Care Improvement Project (SCIP) added catheter removal on postoperative day 1 or 2 to its process measure set beginning in October 2009. SCIP is 1 of several high‐profile surgical quality improvement programs that employs performance audit and feedback of patient‐level process or outcome measures to address deficiencies in surgical care.11, 12 In addition, audit and feedback of CAUTI rates has been used to successfully reduce CAUTIs in medical‐surgical patients.13 The goal of our study was to audit patient‐level postoperative urinary catheter duration and measure the impact of its feedback to nursing staff on postoperative catheter duration, CAUTI rates, and nurse's attitudes about CAUTI prevention.

Methods

Study Setting

The study was conducted within the orthopedic and general surgery units at the University of Colorado Hospital (UCH) Anschutz Inpatient Pavilion (AIP) in Aurora, CO. The AIP is a 425‐bed tertiary care hospital which is the major teaching affiliate of the University of Colorado Medical School. The orthopedic surgery unit has 22 beds. The general surgery unit has 18 beds.

Study Population

All postoperative patients 18 years of age admitted to the general surgery unit and orthopedic surgery units who had perioperative placement of an indwelling urinary catheter were eligible for study inclusion. Exclusion criteria included: evidence of a chronic indwelling catheter or chronic intermittent catheterization, a urologic or gynecologic surgery. For patients undergoing more than one operation in the same hospitalization, only the final operation was included in the study. For patients who were recatheterized after initial catheter removal, only the first catheterization and removal were included in the study. The registered nurses (RNs) on the study floors (n = 29 orthopedic surgery and 31 general surgery nurses) were the targets of the audit and feedback intervention with education. The baseline period was September 1, 2007 through January 31, 2008 and, the follow‐up period was April 1 through July 31, 2008.

Measures

The primary study outcome was postoperative urinary catheter duration measured in 2 ways:

  • Postoperative catheter duration in days defined as: the date of surgery subtracted from the date of catheter removal.

  • Postoperative catheter duration performance measure defined as: the number of patients with catheter removal before postoperative day three divided by the number of study eligible patients.

 

Both measures were calculated for each of the surgical units using data from all eligible study patients on the unit during the study period. For patients who were recatheterized in the same hospitalization, only the days to the first removal were counted. If the catheter was removed on the day of surgery, the postoperative catheter duration was zero days.

Total device days were calculated as the sum of the postoperative catheter duration for every eligible patient for each unit. Total device days/hospital days was calculated as the total device days divided by the sum of the lengths of stay for every eligible patient for each unit.

Secondary Outcome

CAUTI was the secondary outcome. CAUTI was defined as a positive urine culture (105 organisms/cc of no more than 2 microorganisms) sent 3 or more days following admission and 7 days following catheter removal. The definition for CAUTI was based on that used by the National Healthcare Safety Network for infection control surveillance purposes at the time of the study and included both symptomatic CAUTI and asymptomatic bacteriuria. CAUTI was reported as the number of infections per 1000 catheter‐days for eligible patients on each surgical unit for the baseline and follow‐up data collection periods.

Additional Descriptive Variables

Descriptive variables included the patient's name, surgical procedure, surgeon, presence of a chronic indwelling catheter, date of admission to the floor, date of surgery, date of birth, and length of stay in days.

Data Collection

A professional research assistant (PRA) identified eligible patients on the 2 surgical units of interest and collected the number of postoperative urinary catheter days per patient using daily and weekly automated electronic queries of an EHR containing all nursing documentation on medical and surgical floors at UCH. These queries identified all patients on the floors of interest with urinary bladder elimination management documentation. Those with documented indwelling catheters were included in the study unless exclusion criteria were met. During the study period, the EHR was configured to provide the following documentation of urinary output management: date and location of catheter insertion, routine assessment of urinary output and devices, and date and time of catheter removal. At UCH, catheter insertion and removal are documented in the EHR for 93% and 88% of surgical patients, respectively. When documentation of catheter insertion was missing from the EMR, the operative note was reviewed electronically for documentation of insertion. If the operative note did not reference the insertion, it was presumed to have occurred perioperatively. Likewise, if there was no documentation of catheter removal, it was presumed to have occurred prior to documentation of urinary continence. The PRA abstracted additional information (surgical procedure and date) from the discharge abstracts and operative notes using a standardized data collection sheet.

Laboratory‐based surveillance was used to determine the incidence of CAUTIs in a manner similar to that employed by infection preventionists at UCH. The microbiology laboratory provided a monthly summary of all positive urine cultures for both study units. Positive culture results were cross‐referenced with the catheter removal dates for all eligible study patients.

Validation

Validation of catheter documentation in the EHR was carried out on each of the 2 surgical units for a 2‐week period at the outset of the data collection. During each day of the validation period, the PRA compared the EHR report with the charge nurse report on each floor. Any discrepancies regarding the presence or absence of the indwelling catheter were resolved by querying the patient's nurse directly. All patients with catheters during their inpatient stay were captured by EHR documentation. The daily EHR reports had a 91% agreement with a daily nursing query (reference standard) and a Kappa (percent agreement adjusted for chance agreement) of 0.77. Instances of disagreement were generally due to a lag in EHR documentation on the part of the nursing staff.

Audit and Feedback Intervention

An educational presentation was developed to cover the following topics: the definition and epidemiology of CAUTI, harms associated with CAUTI, risk factors for CAUTI, commonly accepted indications for indwelling catheters, and alternatives to catheters. In addition, the catheter duration performance measure was defined, followed by the feedback of unit‐specific performance from the baseline data collection period. The presentation was made by the principal investigator to nursing staff on each of the 2 surgical units on 3 occasions per unit with days and times selected so as to reach as many unit nurses as possible. At the conclusion of each session, nurses were asked to brainstorm barriers to evidence‐based management of indwelling catheters. Light refreshments and a hour continuing education credit were provided regardless of participation in the brainstorming session. Additionally, participants completed brief evaluations of the sessions.

Analyses

Descriptive data are reported as means and standard deviations for continuous variables and percentages for categorical variables. Outcome measures were calculated as defined above. For these comparisons, we used t‐tests for continuous variables and chi‐square tests for dichotomous variables. We used Cochran‐Mantel‐Haenszel to test for trend for categorical variables. Confidence intervals were calculated for the incidence rate differences based on Poisson approximations. Analyses were completed using SAS Statistical Software Version 9.2.

This study was approved by the Colorado Multiple Institutional Review Board. Waivers of Health Insurance Portability and Accountability Act (HIPAA) and informed consent were obtained for study patients. Nurses participating in the educational sessions provided informed consent.

Results

During the study period there were a total of 1657 surgeries on the 2 study units during the baseline and follow‐up periods. After exclusions for urologic or gynecologic surgery (271), no indwelling catheter for surgery (505), or first surgery of 2 or more during the hospitalization (31), there were 846 eligible surgeries (51%).

Table 1 describes the population for the baseline and follow‐up periods for orthopedic and general surgery patients. Within each unit, the surgical populations were comparable during the baseline and follow‐up periods with the exception that the mean length of stay for eligible general surgery patients was significantly shorter in the baseline period as compared to the follow‐up period (6.6 vs. 8.5 days, P = 0.02). Cases on the orthopedic surgery unit were predominantly knee, hip and spine surgeries (85.9%), while those on the general surgery unit were predominantly gut and other gastrointestinal (GI) procedures (80.3%).

Patient Characteristics
CharacteristicOrthopedic SurgeryGeneral Surgery
Baseline, n = 206Follow‐Up, n = 290P Value Baseline, n = 167Follow‐Up, n = 183P Value
  • Abbreviations: GI, gastrointestinal, SD, standard deviation.

Age in years, mean (SD)58.3 (15.6)58.1 (14.7)0.87 53.8 (16.1)52.7 (15.7)0.54
Male gender (%)47.145.20.67 43.148.60.30
Length of stay in days, mean (SD)4.0 (3.5)3.7 (2.8)0.22 6.6 (5.5)8.5 (8.6)0.02
Type of surgery (%)       
Knee24.827.90.91Gut54.550.30.09
Hip37.435.5 Other GI22.832.8 
Spine22.823.1 Non‐GI22.816.9 
Other Ortho5.34.1     
Non‐Ortho9.79.3     

The Intervention

The educational intervention and feedback was received by two‐thirds of registered nurses on each unit and was rated highly by participants. A total of 79% of nurses agreed or strongly agreed that the information provided was relevant to their daily practice and 42% strongly agreed that they would change their practice based on the presentation. Barriers to evidence‐based use of urinary catheters identified by surgical nurses on each unit are shown in Table 2. They included the following domains: communication, patient concerns, clinical concerns, equipment, policies and procedures, and skills. General surgery and orthopedic surgery nurses identified different concerns arising from the different patient populations and surgeries cared for on each unit.

Nursing‐Identified Barriers to Evidence‐Based Care of Catheters
DomainOrthopedic SurgeryGeneral Surgery
  • Abbreviations: MD, medical doctor; POD, postoperative day.

CommunicationCommunication among teamsOccasional need to call MD for order
Patient ComfortDiscomfort first overnight postop without catheter; discomfort of straight cathethersDiscomfort and embarrassment associated with straight catheters; patient request for indwelling catheter
Clinical concernsRemoval POD 1 too soonNeed to monitor I/Os in patients with low output
Equipment Portable ultrasound on a different floor
Policies and Procedures  
1. Epidural anesthesia Duration of epidural/delay post epidural removal
2. Straight cathetersRisk of infectionRisk of trauma; infection
3. Management of Urinary RetentionNo standardized protocol for urinary retention.Need for traumatic reinsertion of catheter.
SkillsPerineal care; catheter carePerineal care

BaselineFollow‐Up Comparison

Table 3 describes the measures of urinary catheter use for each surgical population for both data collection periods. On both units, measures of catheter duration were improved following the education and feedback intervention. For the orthopedic unit, mean postoperative catheter duration was reduced from 1.7 to 1.4 days (P = 0.01) and the proportion of patients with catheter removal before day 3 was increased from 86% to 92% (P = 0.04). For the general surgery unit, mean postoperative catheter duration was reduced from 2.6 to 2.2 days (P = 0.01) and the proportion of patients with catheter removal before day 3 was increased from 56% to 63% (P = 0.14). When the general surgery measures were adjusted to account for the difference in length of stay between the 2 time periods, the odds of meeting the performance measure at follow‐up compared to baseline increased from unadjusted odds of 1.38 (P = 0.14) to adjusted odds of 1.69 (P = 0.02).

Measures of Indwelling Urinary Catheter Duration and CAUTI Rates
MeasureOrthopedic SurgeryGeneral Surgery
Baseline, n = 206Follow‐Up, n = 290P ValueBaseline, n = 167Follow‐Up, n = 183P Value
  • Abbreviations: CAUTI, catheter‐associated urinary tract infection; ns, not sufficient; SD, standard deviation.

Postoperative catheter duration in days (mean, SD)1.70 (1.24)1.44 (0.85)0.012.64 (1.85)2.19 (1.40)0.01
Postoperative catheter duration performance measure (%)86920.0456630.14
Total catheter days350418 441401 
Catheter days/1000 hospital days423394ns*398259s*
Catheter‐associated UTIs30 33 
Catheter‐associated UTI rate (infections/1000 device days)8.60ns*6.87.5ns*

Figure 1a and b are histograms of the frequency of cases having a given postoperative catheter duration in days. The dark bars show the baseline distribution and the light bars show the follow‐up distribution. Although the number of patients in the follow‐up period is greater than for the baseline period for the orthopedic surgery cohort, the images are instructive. In both groups of patients, but most notably in the general surgery population, the reduction in catheter measures resulted from a left shift in the frequency distribution, both for the longer duration outliers (removing the tail of each plot) and for the shorter duration catheters (3 days), increasing the proportion of catheters removed on postoperative day 1.

Figure 1
A: Histogram of postoperative catheter duration in days for orthopedic surgery. B: Histogram of postoperative catheter duration in day for general surgery.

CAUTIs

The CAUTI rate on the orthopedic surgery unit demonstrated a nonsignificant decline from 8.9 to 0 infections per 1000 device days, and on the general surgery unit the rate was constant at approximately 7 infections per 1000 device days.

Discussion

This preobservational and postobservational study found that audit and feedback of patient‐level postoperative urinary catheter duration delivered in the context of an educational intervention and brainstorming session was temporally associated with clinically meaningful reductions in urinary catheter duration. In so doing, we demonstrated the feasibility of collecting patient level urinary catheter duration, and delivering it in a manner that had utility for frontline staff. Our results are consistent with the quality improvement literature which demonstrates that audit and feedback is a successful quality improvement strategy in many contexts and may be as good as more complex interventions at increasing adherence to the performance of process measures for surgical infection prevention.14 Two large national programs, the VA National Surgical Quality Improvement Program (NSQIP) and SCIP, use audit and feedback as the backbone of their large‐scale quality improvement strategies with promising results.11, 12

Given that the 2 study units were so different in practice patterns regarding urinary catheter management and nursing‐identified barriers to evidence‐based care, this work suggests that urinary catheter management may pose unique challenges for different clinical areas and provides a caution that one‐size‐fits‐all interventions for the rationalization of urinary catheter management and reduction of CAUTIs may be of limited effectiveness in the absence of local tailoring. As such, audit and feedback is well‐suited to this purpose as more proscriptive quality improvement strategies may meet with a variety of implementation challenges.

The impact of our intervention on CAUTI rates was not significant. There are several possible explanations for this finding. First, the study was not powered to detect a difference in CAUTI rates given the low infection rate at our institution. However, we cannot exclude the possibility that a reduction in mean catheter duration of one‐third to one‐half of a day is insufficient to impact CAUTI rates in postoperative patients, particularly when many of the follow‐up patients still had postoperative catheter duration 2 daysthe timeframe beyond which bacterial colonization of the catheter begins. While both study units had similar increases in postoperative catheter duration, the UTI rate was only decreased in the orthopedic surgery group which had much higher rates of postoperative catheter duration 2 days at baseline.

In recent years, there has been a renewed focus on the eradication of hospital‐acquired infections prompted by intense interest from the public, federal and state legislators, and others.15, 16 The CMS has recently used the revamping of the Inpatient Prospective Payment System (IPPS) as an opportunity to align financial incentives so that reimbursements for claims with certain hospital‐acquired conditions, including CAUTIs, will be reduced to that of the reimbursement of the same claim without the presence of the complication.17 This move is just one of several strategies to motivate hospitals and clinicians to address the pervasive problem of hospital‐acquired infection.

As urinary catheters are intimately linked to hospital‐acquired UTI, a focus of reduction efforts on catheter use is appropriate. The National Quality Forum (NQF) endorsed a postoperative catheter duration quality measure which was incorporated by the CMS's SCIP in late 2009.18 As a result, every hospital in the country that performs surgery and participates in the Medicare program is now tasked with determining patient‐level urinary catheter duration for selected surgical patients. This move represents a departure from current recommendations from the Centers for Disease Control and Prevention (CDC) and its National Healthcare Safety Network19, 20 which endorse the measurement of a catheter utilization ratio (urinary catheter days/patient days) for patient care units, but does not endorse any patient‐level utilization measures. In this instance, the use of patient‐level data may be better suited to quality improvement interventions such as audit and feedback because of its clinical relevance to frontline providers. However, it may also increase the data collection burden on hospitals. Notably, the measurement of postoperative catheter duration in this study was semiautomated using queries of an EHR. Such an approach can significantly reduce the data collection burden for this process measure and is consistent with national initiatives to integrate EHRs with quality improvement initiatives going forward.21

Our study has several limitations. This study took place in the year following the announcement of a high profile Medicare rule change regarding payment for hospital‐acquired harms. Certainly, the uncontrolled prestudy and poststudy design does not allow for the assessment of the impact of our intervention independent of this context. We are unable, therefore, to attribute the observed reduction solely to the intervention. Additionally, we did not follow postoperative urinary catheter duration beyond the immediate follow‐up period. It is anticipated that the impact of an audit and feedback intervention may diminish over time without a mechanism for repeated feedback. Certainly the sustainability of such repeated feedback in a single institution would be improved with an appropriately configured EHR.

In addition, we have reliable data on catheter reinsertions only from the follow‐up period. While the rates of reinsertions we recorded (0.7% on orthopedic surgery and 2.7% on general surgery) were lower than expected based on the literature,22 we are unable to determine if our intervention led to increases in postoperative urinary retention.

This study was limited to 2 surgical units of a single academic medical center and therefore the urinary catheter utilization patterns may not be representative of other patient populations at other institutions. However, the urinary catheter patterns were comparable to those identified in our prior work in a national sample of Medicare patients undergoing elective surgery.9

Finally, the field of CAUTI prevention has evolved rapidly since this study was performed. In particular, the surveillance definition of CAUTI was altered twice by the CDC in December of 2008 and March of 2009. In addition, the Infectious Diseases Society of America issued a new definition of CAUTI in February of 2010.23 All of these changes highlight the difference between asymptomatic bateriuria (ASB) and symptomatic CAUTI. However, the surveillance definition in use at the time of this study did not make this distinction. Therefore, we are unable to comment on the relative occurrence of ASB versus symptomatic CAUTI under the new definitions.

Rational urinary catheter use is a central component of CAUTI prevention efforts.24 We describe the use of patient‐level urinary catheter use in an audit and feedback intervention to frontline staff that was associated with reductions in urinary catheter duration. To do so, we employed a methodology for tracking urinary catheter use patterns that can provide important data for infection preventionists and frontline providers in efforts to improve urinary output management. This promising approach merits further study as an adjunct to current efforts to rationalize urinary catheter utilization and reduce CAUTIs. In the current environment, having the right data is a powerful aide for ongoing performance improvement.

Acknowledgements

The authors acknowledge the contributions of Daniel Sandy, BA, MPN, Vivienne Smith, RN, UCH; and the insights of Michelle Barron, MD, Linda Burton, RN, Teri Hulett, RN, UCH, and Jean Kutner, MD, MSPH.

References
  1. Krieger JN,Kaiser DL,Wenzel RP.Urinary tract etiology of bloodstream infections in hospitalized patients.J Infect Dis.1983;148:5762.
  2. Haley RW,Hooton TM,Culver DH, et al.Nosocomial infections in US hospitals, 1975–1976: estimated frequency by selected characteristics of patients.Am J Med.1981;70:947959.
  3. Haley RW,Culver DH,White JW,Morgan WM,Emori TG.The nationwide nosocomial infection rate. a new need for vital statistics.Am J Epidemiol.1985;121:159167.
  4. Saint S.Clinical and economic consequences of nosocomial catheter‐related bacteriuria.Am J Infect Control.2000;28:6875.
  5. Jain P,Parada J,David A,Smith L.Overuse of the indwelling urinary tract catheter in hospitalized medical patients.Arch Intern Med.1995;155:14251429.
  6. Schaeffer AJ.Catheter‐associated bacteriuria.Urol Clin North Am.1986;13:735.
  7. Stamm WE.Guidelines for prevention of catheter‐associated urinary tract infections.Ann Intern Med.1975;82:386.
  8. Saint S,Kowalski CP,Kaufman SR, et al.Preventing hospital‐acquired urinary tract infection in the united states: a national study.Clin Infect Dis.2008;46:243250.
  9. Wald HL,Ma A,Bratzler DW,Kramer AM.Indwelling urinary catheter use in the postoperative period: analysis of the national surgical infection prevention project data.Arch Surg.2008;143:551557.
  10. Skelly JM,Guyatt GH,Kalbfleisch R,Singer J,Winter L.Management of urinary retention after surgical repair of hip fracture.Can Med Assoc J.1992;146:11851188.
  11. Khuri SF,Daley J,Henderson WG.The comparative assessment and improvement of quality of surgical care in the department of veterans affairs.Arch Surg.2002;137:2027.
  12. Bratzler DW.The surgical infection prevention and surgical care improvement projects: promises and pitfalls.Am Surg.2006;72:10101016.
  13. Goetz AM,Kedzuf S,Wagener M,Muder RR.Feedback to nursing staff as an intervention to reduce catheter‐associated urinary tract infections.Am J Infect Control.1999;27:402424.
  14. Kritchevsky SB,Braun BI,Bush AJ, et al.The effect of a quality improvement collaborative to improve antimicrobial prophylaxis in surgical patients.Ann Intern Med.2008;149:480.
  15. Wald HL,Kramer AM.Nonpayment for harms resulting from medical care: catheter‐associated urinary tract infections.JAMA.2007;289:27822784.
  16. Kaiser Family Foundation. Hospital‐based infections reporting requirements,2008. Available at: www.Kaiser Family Foundation State Health Facts.org. Accessed August 25, 2010.
  17. Centers for Medicare and Medicaid Services, Department of Health and Human Services.Medicare Program: Changes to the Hospital Inpatient Prospective Payment Systems and Fiscal Year 2008 Rates. CMS‐1390‐F. 8–1‐2007.
  18. Centers for Medicare and Medicaid Services, Department of Health and Human Services and The Joint Commission.Specifications Manual for National Hospital Inpatient Quality Measures, Discharges 10/1/09 (4Q09) through 3/31/10 (1Q10). 5–4‐2009.
  19. Gould CV,Umscheid CA,Agarwal RK,Kuntz G,Peques DA, andthe Healthcare Infection Control Practices Advisory Committee.Guideline for the Prevention of Catheter‐associated Urinary Tract Infections,2009. Centers for Disease Control and Prevention. 1–22‐2010.
  20. Centers for Disease Control and Prevention.NHSN Patient Safety Component Key Terms. 1–22‐2010.
  21. Blumenthal D.Stimulating the adoption of health information technology.N Engl J Med.2010;360:14771479.
  22. Lau H,Lam B.Management of postoperative urinary retention: a randomized trial of in‐out versus overnight catheterization.ANZ J Surg.2004;2004:658661.
  23. Hooton TM,Bradley SF,Cardenas DD, et al.Diagnosis, prevention, and treatment of catheter‐associated urinary tract infection in adults: 2009 International Clinical Practice Guidelines from the Infectious Diseases Society of America.Clin Infect Dis.2010;50:625663.
  24. Lo E,Nicolle L,Classen D, et al.Strategies to prevent catheter‐associated urinary tract infections in acute care hospitals.Infect Control Hosp Epidemiol.2008;29:S41S50.
Article PDF
Issue
Journal of Hospital Medicine - 6(4)
Page Number
183-189
Legacy Keywords
healthcare, quality assurance, urinary catheterization, urinary tract infections
Sections
Article PDF
Article PDF

The ubiquitous urinary catheter is associated with 80% of hospital‐acquired urinary tract infections (UTIs)1estimated to number one million annuallyaccounting for 40% of all nosocomial infections.2, 3 The clinical consequences of these catheter‐associated urinary tract infections (CAUTIs) are substantial and include prolonged hospital stay, bacteremia, and death.4 Despite the known risks of CAUTIs, it is estimated that 25% of hospitalized patients receive urinary catheters and that inappropriate urinary catheter use is widespread.5 Among catheterized patients, catheter duration is the most important modifiable risk factor for CAUTI. The excess risk of any bacteriuria accrues at a rate of 5% per catheter‐day beyond the first 48 hours of catheterization.6, 7 The reduction of catheter‐days for a given patient is an important component of quality improvement efforts to reduce CAUTIs. Unfortunately, as of a 2005 survey, most hospitals do not systematically track urinary catheter insertions and removals.8

The above concerns are highlighted for surgical patients among whom indwelling urinary catheter use is particularly high. In a 2001 sample of Medicare beneficiaries, 85% of major surgical patients had perioperative urinary catheters.9 In this population, postoperative catheter duration exceeded 48 hours in nearly 50%, despite concern that the risks of infection offset the benefits of continued catheterization after 24 hours to 48 hours postoperatively.4, 7, 10 Patients with catheters greater than 2 postoperative days had a 21% increased likelihood of in‐hospital UTI, increased 30‐day mortality, and decreased odds of discharge to home.9

To address the risk of CAUTI associated with excess urinary catheter days, The Centers for Medicare and Medicaid Services' (CMS) Surgical Care Improvement Project (SCIP) added catheter removal on postoperative day 1 or 2 to its process measure set beginning in October 2009. SCIP is 1 of several high‐profile surgical quality improvement programs that employs performance audit and feedback of patient‐level process or outcome measures to address deficiencies in surgical care.11, 12 In addition, audit and feedback of CAUTI rates has been used to successfully reduce CAUTIs in medical‐surgical patients.13 The goal of our study was to audit patient‐level postoperative urinary catheter duration and measure the impact of its feedback to nursing staff on postoperative catheter duration, CAUTI rates, and nurse's attitudes about CAUTI prevention.

Methods

Study Setting

The study was conducted within the orthopedic and general surgery units at the University of Colorado Hospital (UCH) Anschutz Inpatient Pavilion (AIP) in Aurora, CO. The AIP is a 425‐bed tertiary care hospital which is the major teaching affiliate of the University of Colorado Medical School. The orthopedic surgery unit has 22 beds. The general surgery unit has 18 beds.

Study Population

All postoperative patients 18 years of age admitted to the general surgery unit and orthopedic surgery units who had perioperative placement of an indwelling urinary catheter were eligible for study inclusion. Exclusion criteria included: evidence of a chronic indwelling catheter or chronic intermittent catheterization, a urologic or gynecologic surgery. For patients undergoing more than one operation in the same hospitalization, only the final operation was included in the study. For patients who were recatheterized after initial catheter removal, only the first catheterization and removal were included in the study. The registered nurses (RNs) on the study floors (n = 29 orthopedic surgery and 31 general surgery nurses) were the targets of the audit and feedback intervention with education. The baseline period was September 1, 2007 through January 31, 2008 and, the follow‐up period was April 1 through July 31, 2008.

Measures

The primary study outcome was postoperative urinary catheter duration measured in 2 ways:

  • Postoperative catheter duration in days defined as: the date of surgery subtracted from the date of catheter removal.

  • Postoperative catheter duration performance measure defined as: the number of patients with catheter removal before postoperative day three divided by the number of study eligible patients.

 

Both measures were calculated for each of the surgical units using data from all eligible study patients on the unit during the study period. For patients who were recatheterized in the same hospitalization, only the days to the first removal were counted. If the catheter was removed on the day of surgery, the postoperative catheter duration was zero days.

Total device days were calculated as the sum of the postoperative catheter duration for every eligible patient for each unit. Total device days/hospital days was calculated as the total device days divided by the sum of the lengths of stay for every eligible patient for each unit.

Secondary Outcome

CAUTI was the secondary outcome. CAUTI was defined as a positive urine culture (105 organisms/cc of no more than 2 microorganisms) sent 3 or more days following admission and 7 days following catheter removal. The definition for CAUTI was based on that used by the National Healthcare Safety Network for infection control surveillance purposes at the time of the study and included both symptomatic CAUTI and asymptomatic bacteriuria. CAUTI was reported as the number of infections per 1000 catheter‐days for eligible patients on each surgical unit for the baseline and follow‐up data collection periods.

Additional Descriptive Variables

Descriptive variables included the patient's name, surgical procedure, surgeon, presence of a chronic indwelling catheter, date of admission to the floor, date of surgery, date of birth, and length of stay in days.

Data Collection

A professional research assistant (PRA) identified eligible patients on the 2 surgical units of interest and collected the number of postoperative urinary catheter days per patient using daily and weekly automated electronic queries of an EHR containing all nursing documentation on medical and surgical floors at UCH. These queries identified all patients on the floors of interest with urinary bladder elimination management documentation. Those with documented indwelling catheters were included in the study unless exclusion criteria were met. During the study period, the EHR was configured to provide the following documentation of urinary output management: date and location of catheter insertion, routine assessment of urinary output and devices, and date and time of catheter removal. At UCH, catheter insertion and removal are documented in the EHR for 93% and 88% of surgical patients, respectively. When documentation of catheter insertion was missing from the EMR, the operative note was reviewed electronically for documentation of insertion. If the operative note did not reference the insertion, it was presumed to have occurred perioperatively. Likewise, if there was no documentation of catheter removal, it was presumed to have occurred prior to documentation of urinary continence. The PRA abstracted additional information (surgical procedure and date) from the discharge abstracts and operative notes using a standardized data collection sheet.

Laboratory‐based surveillance was used to determine the incidence of CAUTIs in a manner similar to that employed by infection preventionists at UCH. The microbiology laboratory provided a monthly summary of all positive urine cultures for both study units. Positive culture results were cross‐referenced with the catheter removal dates for all eligible study patients.

Validation

Validation of catheter documentation in the EHR was carried out on each of the 2 surgical units for a 2‐week period at the outset of the data collection. During each day of the validation period, the PRA compared the EHR report with the charge nurse report on each floor. Any discrepancies regarding the presence or absence of the indwelling catheter were resolved by querying the patient's nurse directly. All patients with catheters during their inpatient stay were captured by EHR documentation. The daily EHR reports had a 91% agreement with a daily nursing query (reference standard) and a Kappa (percent agreement adjusted for chance agreement) of 0.77. Instances of disagreement were generally due to a lag in EHR documentation on the part of the nursing staff.

Audit and Feedback Intervention

An educational presentation was developed to cover the following topics: the definition and epidemiology of CAUTI, harms associated with CAUTI, risk factors for CAUTI, commonly accepted indications for indwelling catheters, and alternatives to catheters. In addition, the catheter duration performance measure was defined, followed by the feedback of unit‐specific performance from the baseline data collection period. The presentation was made by the principal investigator to nursing staff on each of the 2 surgical units on 3 occasions per unit with days and times selected so as to reach as many unit nurses as possible. At the conclusion of each session, nurses were asked to brainstorm barriers to evidence‐based management of indwelling catheters. Light refreshments and a hour continuing education credit were provided regardless of participation in the brainstorming session. Additionally, participants completed brief evaluations of the sessions.

Analyses

Descriptive data are reported as means and standard deviations for continuous variables and percentages for categorical variables. Outcome measures were calculated as defined above. For these comparisons, we used t‐tests for continuous variables and chi‐square tests for dichotomous variables. We used Cochran‐Mantel‐Haenszel to test for trend for categorical variables. Confidence intervals were calculated for the incidence rate differences based on Poisson approximations. Analyses were completed using SAS Statistical Software Version 9.2.

This study was approved by the Colorado Multiple Institutional Review Board. Waivers of Health Insurance Portability and Accountability Act (HIPAA) and informed consent were obtained for study patients. Nurses participating in the educational sessions provided informed consent.

Results

During the study period there were a total of 1657 surgeries on the 2 study units during the baseline and follow‐up periods. After exclusions for urologic or gynecologic surgery (271), no indwelling catheter for surgery (505), or first surgery of 2 or more during the hospitalization (31), there were 846 eligible surgeries (51%).

Table 1 describes the population for the baseline and follow‐up periods for orthopedic and general surgery patients. Within each unit, the surgical populations were comparable during the baseline and follow‐up periods with the exception that the mean length of stay for eligible general surgery patients was significantly shorter in the baseline period as compared to the follow‐up period (6.6 vs. 8.5 days, P = 0.02). Cases on the orthopedic surgery unit were predominantly knee, hip and spine surgeries (85.9%), while those on the general surgery unit were predominantly gut and other gastrointestinal (GI) procedures (80.3%).

Patient Characteristics
CharacteristicOrthopedic SurgeryGeneral Surgery
Baseline, n = 206Follow‐Up, n = 290P Value Baseline, n = 167Follow‐Up, n = 183P Value
  • Abbreviations: GI, gastrointestinal, SD, standard deviation.

Age in years, mean (SD)58.3 (15.6)58.1 (14.7)0.87 53.8 (16.1)52.7 (15.7)0.54
Male gender (%)47.145.20.67 43.148.60.30
Length of stay in days, mean (SD)4.0 (3.5)3.7 (2.8)0.22 6.6 (5.5)8.5 (8.6)0.02
Type of surgery (%)       
Knee24.827.90.91Gut54.550.30.09
Hip37.435.5 Other GI22.832.8 
Spine22.823.1 Non‐GI22.816.9 
Other Ortho5.34.1     
Non‐Ortho9.79.3     

The Intervention

The educational intervention and feedback was received by two‐thirds of registered nurses on each unit and was rated highly by participants. A total of 79% of nurses agreed or strongly agreed that the information provided was relevant to their daily practice and 42% strongly agreed that they would change their practice based on the presentation. Barriers to evidence‐based use of urinary catheters identified by surgical nurses on each unit are shown in Table 2. They included the following domains: communication, patient concerns, clinical concerns, equipment, policies and procedures, and skills. General surgery and orthopedic surgery nurses identified different concerns arising from the different patient populations and surgeries cared for on each unit.

Nursing‐Identified Barriers to Evidence‐Based Care of Catheters
DomainOrthopedic SurgeryGeneral Surgery
  • Abbreviations: MD, medical doctor; POD, postoperative day.

CommunicationCommunication among teamsOccasional need to call MD for order
Patient ComfortDiscomfort first overnight postop without catheter; discomfort of straight cathethersDiscomfort and embarrassment associated with straight catheters; patient request for indwelling catheter
Clinical concernsRemoval POD 1 too soonNeed to monitor I/Os in patients with low output
Equipment Portable ultrasound on a different floor
Policies and Procedures  
1. Epidural anesthesia Duration of epidural/delay post epidural removal
2. Straight cathetersRisk of infectionRisk of trauma; infection
3. Management of Urinary RetentionNo standardized protocol for urinary retention.Need for traumatic reinsertion of catheter.
SkillsPerineal care; catheter carePerineal care

BaselineFollow‐Up Comparison

Table 3 describes the measures of urinary catheter use for each surgical population for both data collection periods. On both units, measures of catheter duration were improved following the education and feedback intervention. For the orthopedic unit, mean postoperative catheter duration was reduced from 1.7 to 1.4 days (P = 0.01) and the proportion of patients with catheter removal before day 3 was increased from 86% to 92% (P = 0.04). For the general surgery unit, mean postoperative catheter duration was reduced from 2.6 to 2.2 days (P = 0.01) and the proportion of patients with catheter removal before day 3 was increased from 56% to 63% (P = 0.14). When the general surgery measures were adjusted to account for the difference in length of stay between the 2 time periods, the odds of meeting the performance measure at follow‐up compared to baseline increased from unadjusted odds of 1.38 (P = 0.14) to adjusted odds of 1.69 (P = 0.02).

Measures of Indwelling Urinary Catheter Duration and CAUTI Rates
MeasureOrthopedic SurgeryGeneral Surgery
Baseline, n = 206Follow‐Up, n = 290P ValueBaseline, n = 167Follow‐Up, n = 183P Value
  • Abbreviations: CAUTI, catheter‐associated urinary tract infection; ns, not sufficient; SD, standard deviation.

Postoperative catheter duration in days (mean, SD)1.70 (1.24)1.44 (0.85)0.012.64 (1.85)2.19 (1.40)0.01
Postoperative catheter duration performance measure (%)86920.0456630.14
Total catheter days350418 441401 
Catheter days/1000 hospital days423394ns*398259s*
Catheter‐associated UTIs30 33 
Catheter‐associated UTI rate (infections/1000 device days)8.60ns*6.87.5ns*

Figure 1a and b are histograms of the frequency of cases having a given postoperative catheter duration in days. The dark bars show the baseline distribution and the light bars show the follow‐up distribution. Although the number of patients in the follow‐up period is greater than for the baseline period for the orthopedic surgery cohort, the images are instructive. In both groups of patients, but most notably in the general surgery population, the reduction in catheter measures resulted from a left shift in the frequency distribution, both for the longer duration outliers (removing the tail of each plot) and for the shorter duration catheters (3 days), increasing the proportion of catheters removed on postoperative day 1.

Figure 1
A: Histogram of postoperative catheter duration in days for orthopedic surgery. B: Histogram of postoperative catheter duration in day for general surgery.

CAUTIs

The CAUTI rate on the orthopedic surgery unit demonstrated a nonsignificant decline from 8.9 to 0 infections per 1000 device days, and on the general surgery unit the rate was constant at approximately 7 infections per 1000 device days.

Discussion

This preobservational and postobservational study found that audit and feedback of patient‐level postoperative urinary catheter duration delivered in the context of an educational intervention and brainstorming session was temporally associated with clinically meaningful reductions in urinary catheter duration. In so doing, we demonstrated the feasibility of collecting patient level urinary catheter duration, and delivering it in a manner that had utility for frontline staff. Our results are consistent with the quality improvement literature which demonstrates that audit and feedback is a successful quality improvement strategy in many contexts and may be as good as more complex interventions at increasing adherence to the performance of process measures for surgical infection prevention.14 Two large national programs, the VA National Surgical Quality Improvement Program (NSQIP) and SCIP, use audit and feedback as the backbone of their large‐scale quality improvement strategies with promising results.11, 12

Given that the 2 study units were so different in practice patterns regarding urinary catheter management and nursing‐identified barriers to evidence‐based care, this work suggests that urinary catheter management may pose unique challenges for different clinical areas and provides a caution that one‐size‐fits‐all interventions for the rationalization of urinary catheter management and reduction of CAUTIs may be of limited effectiveness in the absence of local tailoring. As such, audit and feedback is well‐suited to this purpose as more proscriptive quality improvement strategies may meet with a variety of implementation challenges.

The impact of our intervention on CAUTI rates was not significant. There are several possible explanations for this finding. First, the study was not powered to detect a difference in CAUTI rates given the low infection rate at our institution. However, we cannot exclude the possibility that a reduction in mean catheter duration of one‐third to one‐half of a day is insufficient to impact CAUTI rates in postoperative patients, particularly when many of the follow‐up patients still had postoperative catheter duration 2 daysthe timeframe beyond which bacterial colonization of the catheter begins. While both study units had similar increases in postoperative catheter duration, the UTI rate was only decreased in the orthopedic surgery group which had much higher rates of postoperative catheter duration 2 days at baseline.

In recent years, there has been a renewed focus on the eradication of hospital‐acquired infections prompted by intense interest from the public, federal and state legislators, and others.15, 16 The CMS has recently used the revamping of the Inpatient Prospective Payment System (IPPS) as an opportunity to align financial incentives so that reimbursements for claims with certain hospital‐acquired conditions, including CAUTIs, will be reduced to that of the reimbursement of the same claim without the presence of the complication.17 This move is just one of several strategies to motivate hospitals and clinicians to address the pervasive problem of hospital‐acquired infection.

As urinary catheters are intimately linked to hospital‐acquired UTI, a focus of reduction efforts on catheter use is appropriate. The National Quality Forum (NQF) endorsed a postoperative catheter duration quality measure which was incorporated by the CMS's SCIP in late 2009.18 As a result, every hospital in the country that performs surgery and participates in the Medicare program is now tasked with determining patient‐level urinary catheter duration for selected surgical patients. This move represents a departure from current recommendations from the Centers for Disease Control and Prevention (CDC) and its National Healthcare Safety Network19, 20 which endorse the measurement of a catheter utilization ratio (urinary catheter days/patient days) for patient care units, but does not endorse any patient‐level utilization measures. In this instance, the use of patient‐level data may be better suited to quality improvement interventions such as audit and feedback because of its clinical relevance to frontline providers. However, it may also increase the data collection burden on hospitals. Notably, the measurement of postoperative catheter duration in this study was semiautomated using queries of an EHR. Such an approach can significantly reduce the data collection burden for this process measure and is consistent with national initiatives to integrate EHRs with quality improvement initiatives going forward.21

Our study has several limitations. This study took place in the year following the announcement of a high profile Medicare rule change regarding payment for hospital‐acquired harms. Certainly, the uncontrolled prestudy and poststudy design does not allow for the assessment of the impact of our intervention independent of this context. We are unable, therefore, to attribute the observed reduction solely to the intervention. Additionally, we did not follow postoperative urinary catheter duration beyond the immediate follow‐up period. It is anticipated that the impact of an audit and feedback intervention may diminish over time without a mechanism for repeated feedback. Certainly the sustainability of such repeated feedback in a single institution would be improved with an appropriately configured EHR.

In addition, we have reliable data on catheter reinsertions only from the follow‐up period. While the rates of reinsertions we recorded (0.7% on orthopedic surgery and 2.7% on general surgery) were lower than expected based on the literature,22 we are unable to determine if our intervention led to increases in postoperative urinary retention.

This study was limited to 2 surgical units of a single academic medical center and therefore the urinary catheter utilization patterns may not be representative of other patient populations at other institutions. However, the urinary catheter patterns were comparable to those identified in our prior work in a national sample of Medicare patients undergoing elective surgery.9

Finally, the field of CAUTI prevention has evolved rapidly since this study was performed. In particular, the surveillance definition of CAUTI was altered twice by the CDC in December of 2008 and March of 2009. In addition, the Infectious Diseases Society of America issued a new definition of CAUTI in February of 2010.23 All of these changes highlight the difference between asymptomatic bateriuria (ASB) and symptomatic CAUTI. However, the surveillance definition in use at the time of this study did not make this distinction. Therefore, we are unable to comment on the relative occurrence of ASB versus symptomatic CAUTI under the new definitions.

Rational urinary catheter use is a central component of CAUTI prevention efforts.24 We describe the use of patient‐level urinary catheter use in an audit and feedback intervention to frontline staff that was associated with reductions in urinary catheter duration. To do so, we employed a methodology for tracking urinary catheter use patterns that can provide important data for infection preventionists and frontline providers in efforts to improve urinary output management. This promising approach merits further study as an adjunct to current efforts to rationalize urinary catheter utilization and reduce CAUTIs. In the current environment, having the right data is a powerful aide for ongoing performance improvement.

Acknowledgements

The authors acknowledge the contributions of Daniel Sandy, BA, MPN, Vivienne Smith, RN, UCH; and the insights of Michelle Barron, MD, Linda Burton, RN, Teri Hulett, RN, UCH, and Jean Kutner, MD, MSPH.

The ubiquitous urinary catheter is associated with 80% of hospital‐acquired urinary tract infections (UTIs)1estimated to number one million annuallyaccounting for 40% of all nosocomial infections.2, 3 The clinical consequences of these catheter‐associated urinary tract infections (CAUTIs) are substantial and include prolonged hospital stay, bacteremia, and death.4 Despite the known risks of CAUTIs, it is estimated that 25% of hospitalized patients receive urinary catheters and that inappropriate urinary catheter use is widespread.5 Among catheterized patients, catheter duration is the most important modifiable risk factor for CAUTI. The excess risk of any bacteriuria accrues at a rate of 5% per catheter‐day beyond the first 48 hours of catheterization.6, 7 The reduction of catheter‐days for a given patient is an important component of quality improvement efforts to reduce CAUTIs. Unfortunately, as of a 2005 survey, most hospitals do not systematically track urinary catheter insertions and removals.8

The above concerns are highlighted for surgical patients among whom indwelling urinary catheter use is particularly high. In a 2001 sample of Medicare beneficiaries, 85% of major surgical patients had perioperative urinary catheters.9 In this population, postoperative catheter duration exceeded 48 hours in nearly 50%, despite concern that the risks of infection offset the benefits of continued catheterization after 24 hours to 48 hours postoperatively.4, 7, 10 Patients with catheters greater than 2 postoperative days had a 21% increased likelihood of in‐hospital UTI, increased 30‐day mortality, and decreased odds of discharge to home.9

To address the risk of CAUTI associated with excess urinary catheter days, The Centers for Medicare and Medicaid Services' (CMS) Surgical Care Improvement Project (SCIP) added catheter removal on postoperative day 1 or 2 to its process measure set beginning in October 2009. SCIP is 1 of several high‐profile surgical quality improvement programs that employs performance audit and feedback of patient‐level process or outcome measures to address deficiencies in surgical care.11, 12 In addition, audit and feedback of CAUTI rates has been used to successfully reduce CAUTIs in medical‐surgical patients.13 The goal of our study was to audit patient‐level postoperative urinary catheter duration and measure the impact of its feedback to nursing staff on postoperative catheter duration, CAUTI rates, and nurse's attitudes about CAUTI prevention.

Methods

Study Setting

The study was conducted within the orthopedic and general surgery units at the University of Colorado Hospital (UCH) Anschutz Inpatient Pavilion (AIP) in Aurora, CO. The AIP is a 425‐bed tertiary care hospital which is the major teaching affiliate of the University of Colorado Medical School. The orthopedic surgery unit has 22 beds. The general surgery unit has 18 beds.

Study Population

All postoperative patients 18 years of age admitted to the general surgery unit and orthopedic surgery units who had perioperative placement of an indwelling urinary catheter were eligible for study inclusion. Exclusion criteria included: evidence of a chronic indwelling catheter or chronic intermittent catheterization, a urologic or gynecologic surgery. For patients undergoing more than one operation in the same hospitalization, only the final operation was included in the study. For patients who were recatheterized after initial catheter removal, only the first catheterization and removal were included in the study. The registered nurses (RNs) on the study floors (n = 29 orthopedic surgery and 31 general surgery nurses) were the targets of the audit and feedback intervention with education. The baseline period was September 1, 2007 through January 31, 2008 and, the follow‐up period was April 1 through July 31, 2008.

Measures

The primary study outcome was postoperative urinary catheter duration measured in 2 ways:

  • Postoperative catheter duration in days defined as: the date of surgery subtracted from the date of catheter removal.

  • Postoperative catheter duration performance measure defined as: the number of patients with catheter removal before postoperative day three divided by the number of study eligible patients.

 

Both measures were calculated for each of the surgical units using data from all eligible study patients on the unit during the study period. For patients who were recatheterized in the same hospitalization, only the days to the first removal were counted. If the catheter was removed on the day of surgery, the postoperative catheter duration was zero days.

Total device days were calculated as the sum of the postoperative catheter duration for every eligible patient for each unit. Total device days/hospital days was calculated as the total device days divided by the sum of the lengths of stay for every eligible patient for each unit.

Secondary Outcome

CAUTI was the secondary outcome. CAUTI was defined as a positive urine culture (105 organisms/cc of no more than 2 microorganisms) sent 3 or more days following admission and 7 days following catheter removal. The definition for CAUTI was based on that used by the National Healthcare Safety Network for infection control surveillance purposes at the time of the study and included both symptomatic CAUTI and asymptomatic bacteriuria. CAUTI was reported as the number of infections per 1000 catheter‐days for eligible patients on each surgical unit for the baseline and follow‐up data collection periods.

Additional Descriptive Variables

Descriptive variables included the patient's name, surgical procedure, surgeon, presence of a chronic indwelling catheter, date of admission to the floor, date of surgery, date of birth, and length of stay in days.

Data Collection

A professional research assistant (PRA) identified eligible patients on the 2 surgical units of interest and collected the number of postoperative urinary catheter days per patient using daily and weekly automated electronic queries of an EHR containing all nursing documentation on medical and surgical floors at UCH. These queries identified all patients on the floors of interest with urinary bladder elimination management documentation. Those with documented indwelling catheters were included in the study unless exclusion criteria were met. During the study period, the EHR was configured to provide the following documentation of urinary output management: date and location of catheter insertion, routine assessment of urinary output and devices, and date and time of catheter removal. At UCH, catheter insertion and removal are documented in the EHR for 93% and 88% of surgical patients, respectively. When documentation of catheter insertion was missing from the EMR, the operative note was reviewed electronically for documentation of insertion. If the operative note did not reference the insertion, it was presumed to have occurred perioperatively. Likewise, if there was no documentation of catheter removal, it was presumed to have occurred prior to documentation of urinary continence. The PRA abstracted additional information (surgical procedure and date) from the discharge abstracts and operative notes using a standardized data collection sheet.

Laboratory‐based surveillance was used to determine the incidence of CAUTIs in a manner similar to that employed by infection preventionists at UCH. The microbiology laboratory provided a monthly summary of all positive urine cultures for both study units. Positive culture results were cross‐referenced with the catheter removal dates for all eligible study patients.

Validation

Validation of catheter documentation in the EHR was carried out on each of the 2 surgical units for a 2‐week period at the outset of the data collection. During each day of the validation period, the PRA compared the EHR report with the charge nurse report on each floor. Any discrepancies regarding the presence or absence of the indwelling catheter were resolved by querying the patient's nurse directly. All patients with catheters during their inpatient stay were captured by EHR documentation. The daily EHR reports had a 91% agreement with a daily nursing query (reference standard) and a Kappa (percent agreement adjusted for chance agreement) of 0.77. Instances of disagreement were generally due to a lag in EHR documentation on the part of the nursing staff.

Audit and Feedback Intervention

An educational presentation was developed to cover the following topics: the definition and epidemiology of CAUTI, harms associated with CAUTI, risk factors for CAUTI, commonly accepted indications for indwelling catheters, and alternatives to catheters. In addition, the catheter duration performance measure was defined, followed by the feedback of unit‐specific performance from the baseline data collection period. The presentation was made by the principal investigator to nursing staff on each of the 2 surgical units on 3 occasions per unit with days and times selected so as to reach as many unit nurses as possible. At the conclusion of each session, nurses were asked to brainstorm barriers to evidence‐based management of indwelling catheters. Light refreshments and a hour continuing education credit were provided regardless of participation in the brainstorming session. Additionally, participants completed brief evaluations of the sessions.

Analyses

Descriptive data are reported as means and standard deviations for continuous variables and percentages for categorical variables. Outcome measures were calculated as defined above. For these comparisons, we used t‐tests for continuous variables and chi‐square tests for dichotomous variables. We used Cochran‐Mantel‐Haenszel to test for trend for categorical variables. Confidence intervals were calculated for the incidence rate differences based on Poisson approximations. Analyses were completed using SAS Statistical Software Version 9.2.

This study was approved by the Colorado Multiple Institutional Review Board. Waivers of Health Insurance Portability and Accountability Act (HIPAA) and informed consent were obtained for study patients. Nurses participating in the educational sessions provided informed consent.

Results

During the study period there were a total of 1657 surgeries on the 2 study units during the baseline and follow‐up periods. After exclusions for urologic or gynecologic surgery (271), no indwelling catheter for surgery (505), or first surgery of 2 or more during the hospitalization (31), there were 846 eligible surgeries (51%).

Table 1 describes the population for the baseline and follow‐up periods for orthopedic and general surgery patients. Within each unit, the surgical populations were comparable during the baseline and follow‐up periods with the exception that the mean length of stay for eligible general surgery patients was significantly shorter in the baseline period as compared to the follow‐up period (6.6 vs. 8.5 days, P = 0.02). Cases on the orthopedic surgery unit were predominantly knee, hip and spine surgeries (85.9%), while those on the general surgery unit were predominantly gut and other gastrointestinal (GI) procedures (80.3%).

Patient Characteristics
CharacteristicOrthopedic SurgeryGeneral Surgery
Baseline, n = 206Follow‐Up, n = 290P Value Baseline, n = 167Follow‐Up, n = 183P Value
  • Abbreviations: GI, gastrointestinal, SD, standard deviation.

Age in years, mean (SD)58.3 (15.6)58.1 (14.7)0.87 53.8 (16.1)52.7 (15.7)0.54
Male gender (%)47.145.20.67 43.148.60.30
Length of stay in days, mean (SD)4.0 (3.5)3.7 (2.8)0.22 6.6 (5.5)8.5 (8.6)0.02
Type of surgery (%)       
Knee24.827.90.91Gut54.550.30.09
Hip37.435.5 Other GI22.832.8 
Spine22.823.1 Non‐GI22.816.9 
Other Ortho5.34.1     
Non‐Ortho9.79.3     

The Intervention

The educational intervention and feedback was received by two‐thirds of registered nurses on each unit and was rated highly by participants. A total of 79% of nurses agreed or strongly agreed that the information provided was relevant to their daily practice and 42% strongly agreed that they would change their practice based on the presentation. Barriers to evidence‐based use of urinary catheters identified by surgical nurses on each unit are shown in Table 2. They included the following domains: communication, patient concerns, clinical concerns, equipment, policies and procedures, and skills. General surgery and orthopedic surgery nurses identified different concerns arising from the different patient populations and surgeries cared for on each unit.

Nursing‐Identified Barriers to Evidence‐Based Care of Catheters
DomainOrthopedic SurgeryGeneral Surgery
  • Abbreviations: MD, medical doctor; POD, postoperative day.

CommunicationCommunication among teamsOccasional need to call MD for order
Patient ComfortDiscomfort first overnight postop without catheter; discomfort of straight cathethersDiscomfort and embarrassment associated with straight catheters; patient request for indwelling catheter
Clinical concernsRemoval POD 1 too soonNeed to monitor I/Os in patients with low output
Equipment Portable ultrasound on a different floor
Policies and Procedures  
1. Epidural anesthesia Duration of epidural/delay post epidural removal
2. Straight cathetersRisk of infectionRisk of trauma; infection
3. Management of Urinary RetentionNo standardized protocol for urinary retention.Need for traumatic reinsertion of catheter.
SkillsPerineal care; catheter carePerineal care

BaselineFollow‐Up Comparison

Table 3 describes the measures of urinary catheter use for each surgical population for both data collection periods. On both units, measures of catheter duration were improved following the education and feedback intervention. For the orthopedic unit, mean postoperative catheter duration was reduced from 1.7 to 1.4 days (P = 0.01) and the proportion of patients with catheter removal before day 3 was increased from 86% to 92% (P = 0.04). For the general surgery unit, mean postoperative catheter duration was reduced from 2.6 to 2.2 days (P = 0.01) and the proportion of patients with catheter removal before day 3 was increased from 56% to 63% (P = 0.14). When the general surgery measures were adjusted to account for the difference in length of stay between the 2 time periods, the odds of meeting the performance measure at follow‐up compared to baseline increased from unadjusted odds of 1.38 (P = 0.14) to adjusted odds of 1.69 (P = 0.02).

Measures of Indwelling Urinary Catheter Duration and CAUTI Rates
MeasureOrthopedic SurgeryGeneral Surgery
Baseline, n = 206Follow‐Up, n = 290P ValueBaseline, n = 167Follow‐Up, n = 183P Value
  • Abbreviations: CAUTI, catheter‐associated urinary tract infection; ns, not sufficient; SD, standard deviation.

Postoperative catheter duration in days (mean, SD)1.70 (1.24)1.44 (0.85)0.012.64 (1.85)2.19 (1.40)0.01
Postoperative catheter duration performance measure (%)86920.0456630.14
Total catheter days350418 441401 
Catheter days/1000 hospital days423394ns*398259s*
Catheter‐associated UTIs30 33 
Catheter‐associated UTI rate (infections/1000 device days)8.60ns*6.87.5ns*

Figure 1a and b are histograms of the frequency of cases having a given postoperative catheter duration in days. The dark bars show the baseline distribution and the light bars show the follow‐up distribution. Although the number of patients in the follow‐up period is greater than for the baseline period for the orthopedic surgery cohort, the images are instructive. In both groups of patients, but most notably in the general surgery population, the reduction in catheter measures resulted from a left shift in the frequency distribution, both for the longer duration outliers (removing the tail of each plot) and for the shorter duration catheters (3 days), increasing the proportion of catheters removed on postoperative day 1.

Figure 1
A: Histogram of postoperative catheter duration in days for orthopedic surgery. B: Histogram of postoperative catheter duration in day for general surgery.

CAUTIs

The CAUTI rate on the orthopedic surgery unit demonstrated a nonsignificant decline from 8.9 to 0 infections per 1000 device days, and on the general surgery unit the rate was constant at approximately 7 infections per 1000 device days.

Discussion

This preobservational and postobservational study found that audit and feedback of patient‐level postoperative urinary catheter duration delivered in the context of an educational intervention and brainstorming session was temporally associated with clinically meaningful reductions in urinary catheter duration. In so doing, we demonstrated the feasibility of collecting patient level urinary catheter duration, and delivering it in a manner that had utility for frontline staff. Our results are consistent with the quality improvement literature which demonstrates that audit and feedback is a successful quality improvement strategy in many contexts and may be as good as more complex interventions at increasing adherence to the performance of process measures for surgical infection prevention.14 Two large national programs, the VA National Surgical Quality Improvement Program (NSQIP) and SCIP, use audit and feedback as the backbone of their large‐scale quality improvement strategies with promising results.11, 12

Given that the 2 study units were so different in practice patterns regarding urinary catheter management and nursing‐identified barriers to evidence‐based care, this work suggests that urinary catheter management may pose unique challenges for different clinical areas and provides a caution that one‐size‐fits‐all interventions for the rationalization of urinary catheter management and reduction of CAUTIs may be of limited effectiveness in the absence of local tailoring. As such, audit and feedback is well‐suited to this purpose as more proscriptive quality improvement strategies may meet with a variety of implementation challenges.

The impact of our intervention on CAUTI rates was not significant. There are several possible explanations for this finding. First, the study was not powered to detect a difference in CAUTI rates given the low infection rate at our institution. However, we cannot exclude the possibility that a reduction in mean catheter duration of one‐third to one‐half of a day is insufficient to impact CAUTI rates in postoperative patients, particularly when many of the follow‐up patients still had postoperative catheter duration 2 daysthe timeframe beyond which bacterial colonization of the catheter begins. While both study units had similar increases in postoperative catheter duration, the UTI rate was only decreased in the orthopedic surgery group which had much higher rates of postoperative catheter duration 2 days at baseline.

In recent years, there has been a renewed focus on the eradication of hospital‐acquired infections prompted by intense interest from the public, federal and state legislators, and others.15, 16 The CMS has recently used the revamping of the Inpatient Prospective Payment System (IPPS) as an opportunity to align financial incentives so that reimbursements for claims with certain hospital‐acquired conditions, including CAUTIs, will be reduced to that of the reimbursement of the same claim without the presence of the complication.17 This move is just one of several strategies to motivate hospitals and clinicians to address the pervasive problem of hospital‐acquired infection.

As urinary catheters are intimately linked to hospital‐acquired UTI, a focus of reduction efforts on catheter use is appropriate. The National Quality Forum (NQF) endorsed a postoperative catheter duration quality measure which was incorporated by the CMS's SCIP in late 2009.18 As a result, every hospital in the country that performs surgery and participates in the Medicare program is now tasked with determining patient‐level urinary catheter duration for selected surgical patients. This move represents a departure from current recommendations from the Centers for Disease Control and Prevention (CDC) and its National Healthcare Safety Network19, 20 which endorse the measurement of a catheter utilization ratio (urinary catheter days/patient days) for patient care units, but does not endorse any patient‐level utilization measures. In this instance, the use of patient‐level data may be better suited to quality improvement interventions such as audit and feedback because of its clinical relevance to frontline providers. However, it may also increase the data collection burden on hospitals. Notably, the measurement of postoperative catheter duration in this study was semiautomated using queries of an EHR. Such an approach can significantly reduce the data collection burden for this process measure and is consistent with national initiatives to integrate EHRs with quality improvement initiatives going forward.21

Our study has several limitations. This study took place in the year following the announcement of a high profile Medicare rule change regarding payment for hospital‐acquired harms. Certainly, the uncontrolled prestudy and poststudy design does not allow for the assessment of the impact of our intervention independent of this context. We are unable, therefore, to attribute the observed reduction solely to the intervention. Additionally, we did not follow postoperative urinary catheter duration beyond the immediate follow‐up period. It is anticipated that the impact of an audit and feedback intervention may diminish over time without a mechanism for repeated feedback. Certainly the sustainability of such repeated feedback in a single institution would be improved with an appropriately configured EHR.

In addition, we have reliable data on catheter reinsertions only from the follow‐up period. While the rates of reinsertions we recorded (0.7% on orthopedic surgery and 2.7% on general surgery) were lower than expected based on the literature,22 we are unable to determine if our intervention led to increases in postoperative urinary retention.

This study was limited to 2 surgical units of a single academic medical center and therefore the urinary catheter utilization patterns may not be representative of other patient populations at other institutions. However, the urinary catheter patterns were comparable to those identified in our prior work in a national sample of Medicare patients undergoing elective surgery.9

Finally, the field of CAUTI prevention has evolved rapidly since this study was performed. In particular, the surveillance definition of CAUTI was altered twice by the CDC in December of 2008 and March of 2009. In addition, the Infectious Diseases Society of America issued a new definition of CAUTI in February of 2010.23 All of these changes highlight the difference between asymptomatic bateriuria (ASB) and symptomatic CAUTI. However, the surveillance definition in use at the time of this study did not make this distinction. Therefore, we are unable to comment on the relative occurrence of ASB versus symptomatic CAUTI under the new definitions.

Rational urinary catheter use is a central component of CAUTI prevention efforts.24 We describe the use of patient‐level urinary catheter use in an audit and feedback intervention to frontline staff that was associated with reductions in urinary catheter duration. To do so, we employed a methodology for tracking urinary catheter use patterns that can provide important data for infection preventionists and frontline providers in efforts to improve urinary output management. This promising approach merits further study as an adjunct to current efforts to rationalize urinary catheter utilization and reduce CAUTIs. In the current environment, having the right data is a powerful aide for ongoing performance improvement.

Acknowledgements

The authors acknowledge the contributions of Daniel Sandy, BA, MPN, Vivienne Smith, RN, UCH; and the insights of Michelle Barron, MD, Linda Burton, RN, Teri Hulett, RN, UCH, and Jean Kutner, MD, MSPH.

References
  1. Krieger JN,Kaiser DL,Wenzel RP.Urinary tract etiology of bloodstream infections in hospitalized patients.J Infect Dis.1983;148:5762.
  2. Haley RW,Hooton TM,Culver DH, et al.Nosocomial infections in US hospitals, 1975–1976: estimated frequency by selected characteristics of patients.Am J Med.1981;70:947959.
  3. Haley RW,Culver DH,White JW,Morgan WM,Emori TG.The nationwide nosocomial infection rate. a new need for vital statistics.Am J Epidemiol.1985;121:159167.
  4. Saint S.Clinical and economic consequences of nosocomial catheter‐related bacteriuria.Am J Infect Control.2000;28:6875.
  5. Jain P,Parada J,David A,Smith L.Overuse of the indwelling urinary tract catheter in hospitalized medical patients.Arch Intern Med.1995;155:14251429.
  6. Schaeffer AJ.Catheter‐associated bacteriuria.Urol Clin North Am.1986;13:735.
  7. Stamm WE.Guidelines for prevention of catheter‐associated urinary tract infections.Ann Intern Med.1975;82:386.
  8. Saint S,Kowalski CP,Kaufman SR, et al.Preventing hospital‐acquired urinary tract infection in the united states: a national study.Clin Infect Dis.2008;46:243250.
  9. Wald HL,Ma A,Bratzler DW,Kramer AM.Indwelling urinary catheter use in the postoperative period: analysis of the national surgical infection prevention project data.Arch Surg.2008;143:551557.
  10. Skelly JM,Guyatt GH,Kalbfleisch R,Singer J,Winter L.Management of urinary retention after surgical repair of hip fracture.Can Med Assoc J.1992;146:11851188.
  11. Khuri SF,Daley J,Henderson WG.The comparative assessment and improvement of quality of surgical care in the department of veterans affairs.Arch Surg.2002;137:2027.
  12. Bratzler DW.The surgical infection prevention and surgical care improvement projects: promises and pitfalls.Am Surg.2006;72:10101016.
  13. Goetz AM,Kedzuf S,Wagener M,Muder RR.Feedback to nursing staff as an intervention to reduce catheter‐associated urinary tract infections.Am J Infect Control.1999;27:402424.
  14. Kritchevsky SB,Braun BI,Bush AJ, et al.The effect of a quality improvement collaborative to improve antimicrobial prophylaxis in surgical patients.Ann Intern Med.2008;149:480.
  15. Wald HL,Kramer AM.Nonpayment for harms resulting from medical care: catheter‐associated urinary tract infections.JAMA.2007;289:27822784.
  16. Kaiser Family Foundation. Hospital‐based infections reporting requirements,2008. Available at: www.Kaiser Family Foundation State Health Facts.org. Accessed August 25, 2010.
  17. Centers for Medicare and Medicaid Services, Department of Health and Human Services.Medicare Program: Changes to the Hospital Inpatient Prospective Payment Systems and Fiscal Year 2008 Rates. CMS‐1390‐F. 8–1‐2007.
  18. Centers for Medicare and Medicaid Services, Department of Health and Human Services and The Joint Commission.Specifications Manual for National Hospital Inpatient Quality Measures, Discharges 10/1/09 (4Q09) through 3/31/10 (1Q10). 5–4‐2009.
  19. Gould CV,Umscheid CA,Agarwal RK,Kuntz G,Peques DA, andthe Healthcare Infection Control Practices Advisory Committee.Guideline for the Prevention of Catheter‐associated Urinary Tract Infections,2009. Centers for Disease Control and Prevention. 1–22‐2010.
  20. Centers for Disease Control and Prevention.NHSN Patient Safety Component Key Terms. 1–22‐2010.
  21. Blumenthal D.Stimulating the adoption of health information technology.N Engl J Med.2010;360:14771479.
  22. Lau H,Lam B.Management of postoperative urinary retention: a randomized trial of in‐out versus overnight catheterization.ANZ J Surg.2004;2004:658661.
  23. Hooton TM,Bradley SF,Cardenas DD, et al.Diagnosis, prevention, and treatment of catheter‐associated urinary tract infection in adults: 2009 International Clinical Practice Guidelines from the Infectious Diseases Society of America.Clin Infect Dis.2010;50:625663.
  24. Lo E,Nicolle L,Classen D, et al.Strategies to prevent catheter‐associated urinary tract infections in acute care hospitals.Infect Control Hosp Epidemiol.2008;29:S41S50.
References
  1. Krieger JN,Kaiser DL,Wenzel RP.Urinary tract etiology of bloodstream infections in hospitalized patients.J Infect Dis.1983;148:5762.
  2. Haley RW,Hooton TM,Culver DH, et al.Nosocomial infections in US hospitals, 1975–1976: estimated frequency by selected characteristics of patients.Am J Med.1981;70:947959.
  3. Haley RW,Culver DH,White JW,Morgan WM,Emori TG.The nationwide nosocomial infection rate. a new need for vital statistics.Am J Epidemiol.1985;121:159167.
  4. Saint S.Clinical and economic consequences of nosocomial catheter‐related bacteriuria.Am J Infect Control.2000;28:6875.
  5. Jain P,Parada J,David A,Smith L.Overuse of the indwelling urinary tract catheter in hospitalized medical patients.Arch Intern Med.1995;155:14251429.
  6. Schaeffer AJ.Catheter‐associated bacteriuria.Urol Clin North Am.1986;13:735.
  7. Stamm WE.Guidelines for prevention of catheter‐associated urinary tract infections.Ann Intern Med.1975;82:386.
  8. Saint S,Kowalski CP,Kaufman SR, et al.Preventing hospital‐acquired urinary tract infection in the united states: a national study.Clin Infect Dis.2008;46:243250.
  9. Wald HL,Ma A,Bratzler DW,Kramer AM.Indwelling urinary catheter use in the postoperative period: analysis of the national surgical infection prevention project data.Arch Surg.2008;143:551557.
  10. Skelly JM,Guyatt GH,Kalbfleisch R,Singer J,Winter L.Management of urinary retention after surgical repair of hip fracture.Can Med Assoc J.1992;146:11851188.
  11. Khuri SF,Daley J,Henderson WG.The comparative assessment and improvement of quality of surgical care in the department of veterans affairs.Arch Surg.2002;137:2027.
  12. Bratzler DW.The surgical infection prevention and surgical care improvement projects: promises and pitfalls.Am Surg.2006;72:10101016.
  13. Goetz AM,Kedzuf S,Wagener M,Muder RR.Feedback to nursing staff as an intervention to reduce catheter‐associated urinary tract infections.Am J Infect Control.1999;27:402424.
  14. Kritchevsky SB,Braun BI,Bush AJ, et al.The effect of a quality improvement collaborative to improve antimicrobial prophylaxis in surgical patients.Ann Intern Med.2008;149:480.
  15. Wald HL,Kramer AM.Nonpayment for harms resulting from medical care: catheter‐associated urinary tract infections.JAMA.2007;289:27822784.
  16. Kaiser Family Foundation. Hospital‐based infections reporting requirements,2008. Available at: www.Kaiser Family Foundation State Health Facts.org. Accessed August 25, 2010.
  17. Centers for Medicare and Medicaid Services, Department of Health and Human Services.Medicare Program: Changes to the Hospital Inpatient Prospective Payment Systems and Fiscal Year 2008 Rates. CMS‐1390‐F. 8–1‐2007.
  18. Centers for Medicare and Medicaid Services, Department of Health and Human Services and The Joint Commission.Specifications Manual for National Hospital Inpatient Quality Measures, Discharges 10/1/09 (4Q09) through 3/31/10 (1Q10). 5–4‐2009.
  19. Gould CV,Umscheid CA,Agarwal RK,Kuntz G,Peques DA, andthe Healthcare Infection Control Practices Advisory Committee.Guideline for the Prevention of Catheter‐associated Urinary Tract Infections,2009. Centers for Disease Control and Prevention. 1–22‐2010.
  20. Centers for Disease Control and Prevention.NHSN Patient Safety Component Key Terms. 1–22‐2010.
  21. Blumenthal D.Stimulating the adoption of health information technology.N Engl J Med.2010;360:14771479.
  22. Lau H,Lam B.Management of postoperative urinary retention: a randomized trial of in‐out versus overnight catheterization.ANZ J Surg.2004;2004:658661.
  23. Hooton TM,Bradley SF,Cardenas DD, et al.Diagnosis, prevention, and treatment of catheter‐associated urinary tract infection in adults: 2009 International Clinical Practice Guidelines from the Infectious Diseases Society of America.Clin Infect Dis.2010;50:625663.
  24. Lo E,Nicolle L,Classen D, et al.Strategies to prevent catheter‐associated urinary tract infections in acute care hospitals.Infect Control Hosp Epidemiol.2008;29:S41S50.
Issue
Journal of Hospital Medicine - 6(4)
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Journal of Hospital Medicine - 6(4)
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Feasibility of audit and feedback to reduce postoperative urinary catheter duration
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Feasibility of audit and feedback to reduce postoperative urinary catheter duration
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The Hospitalist Field Turns 15

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The hospitalist field turns 15: New opportunities and challenges

Many people date the start of the hospitalist field to my 1996 New England Journal of Medicine article,1 which first introduced the concept to a broad audience. That makes 2011 the field's 15th year, andif you have kidsyou know this is a tough and exciting age. The cuteness of childhood has faded, and bad decisions can no longer be excused as youthful indiscretions.

That's an apt metaphor for our field as we celebrate our 15th birthday. We are now an established part of the health care landscape, with a clear place in the House of Medicine. All of the measures of a successful specialty are ours: a thriving professional society, high‐quality training programs, increasingly robust research, a flourishing journal, and more. The field has truly arrived.

But these successes are also tempered by several challenges that have become more evident in recent years. In this article, I'll reflect on some of these successes and challenges.

The Hospitalist Field's Successes and Growth

In our 1996 article, Goldman and I1 wrote about the forces promoting the hospitalist model:

It seems unlikelythat high value care can be delivered in the hospital by physicians who spend only a small fraction of their time in this setting. As hospital stays become shorter and inpatient care becomes more intensive, a greater premium will be placed on the skill, experience, and availability of physicians caring for inpatients.

When we cited the search for value as a driving force in 1996, we were a bit ahead of our time, since there was relatively little skin in this game at the time. Remember that when our field launched, none of these value‐promoting forces existed: robust unannounced hospital inspections by the Joint Commission, public reporting of quality data, pay for performance, no pay for errors, state reporting of sentinel events, and more. In other words, until recently, neither a hospital's income stream nor its reputation was threatened by poor performance.

But this landscape is undergoing a sea change. By 2015, fully 9% of a hospital's Medicare reimbursements will be at risk through a variety of initiatives, including value‐based purchasing and meaningful use standards. And private payers are beginning to replicate Medicare's standards, particularly when they perceive that they may lead to both improved quality and lower costs.

Hospitals and health systems increasingly recognize how indispensable hospitalists can be as they demonstrate that their presence improves value. But this is only one of the forces driving the fieldalready the fastest growing specialty in medical historyto even higher levels of growth. These others include: the exodus of primary care physicians from the hospital, the fact that the specialists have left the building, comanagement of nonmedical patients, new opportunities in systems leadership, and dealing with housestaff duty hours reductions. I'll say a word about each.

The Exodus of Primary Care Physicians

In the early days of our field, one of the major sources of pushback was the desire of many primary care doctors to continue managing their own inpatients. Beginning a decade ago, this pressure began to abate, as many primary care physicians began to recognize the potential advantages of working with hospitalists.2

Over the next several years, I predict that the growth in the patient‐centered medical home model3with the physician's new responsibilities to provide comprehensive patient‐centered carewill make it even less likely that primary care doctors will have the time to manage their own inpatients. Luckily, information systems now being installed throughout the country (fueled by federal subsidies) will lead to unprecedented connectivity between the inpatient and outpatient worlds,4 hopefully resulting in improving handoffs.

Moreover, the increasing scrutiny of, and upcoming penalties for, high readmission rates are driving hospitals and clinics into creating more robust systems of care to improve inpatientoutpatient communications. The bottom line is that the main Achilles heel of hospitalist systemsthe handoff at hospital admission and dischargeshould improve over the next few years, making it easier than ever for primary care doctors to forego hospital care without losing track of critical patient information.

The Specialists Have Left the Building

One of the more interesting phenomena in the recent history of the hospitalist field is the growth of what I call hyphenated hospitalists: neurology hospitalists, ob‐gyn hospitalists, surgical hospitalists, and the like. The forces promoting these models are similar to those that catalyzed the hospitalist model: the recognition that bifurcating inpatient and outpatient care sometimes makes sense when several conditions are met (Table 1).

Questions to Ask in Determining Whether a Specialty Hospitalist Field Might Be Successful
  • NOTE: Adapted with permission from: The New Home Team: The Remarkable Rise of the Hyphenated Hospitalist. Wachter's World blog, January 16, 2011. Available at: http://tinyurl.com/4h2jy7e.

1) Is the number of inpatients who require the services of that specialty (either for consults or principal care) large enough to justify having at least one doctor in the house during daytime?
2) Is the specialist frequently needed to see an inpatient urgently?
3) Under the usual model of mixed inpatient and outpatient care, is the specialist frequently busy in the office, operating room, or procedural suite at times where they are urgently needed in the hospital (see #2)?
4) Has the field become sub‐sub specialized, such that many covering physicians are now uncomfortable managing common acute inpatient problems (i.e., the headache neurologist asked to handle an acute stroke)?

The emergence of hyphenated hospitalists raises all sorts of questions for the hospitalist field, many of which I have addressed elsewhere.5 But the bottom line is that the growth of specialty hospitalists may help create a new hospital home teama group of dedicated inpatient physicians spanning virtually every specialty who share best practices, work together on systems improvements, and operate under similar accountabilities. This development may well be the most exciting one in the field's recent history.

Comanagement of Nonmedical Patients

The same forces that led to the emergence of the hospitalist field are also catalyzing the growth of hospitalist comanagement programs. There is a shortage of general surgeons, and in teaching hospitals, there are fewer surgical residents available to help provide floor‐based pre‐ and post‐operative care. And surgical patients are under the same value pressures as medical patients, with increasing public reporting of quality processes and outcomes and new pay for performance programs coming on line. Although the evidence of benefit is mixed,68 many hospitalists are finding that increasing parts of their work involve comanagement.

Comanagement raises several issues, all of which need to be addressed. How do we define clear boundaries between what the hospitalist does and what the specialist does? Comanagement programs, to be effective, need very clear rules of engagement and open lines of communication to work through inevitable conflicts.6 How does the money flow? Most hospitalist programs receive hospital support, but it is legitimate to wonder whether the specialists, particularly surgeons, should chip in to support the program, particularly if they continue to collect a global case rate that was predicated on their provision of pre‐ and post‐operative care. How do comanagement programs and specialty hospitalist programs interrelate, and what are the relative advantages and disadvantages of each? To my mind, programs that meet the conditions outlined in Table 1 probably would do well to start a specialty hospitalist program, assuming that they can find high‐quality specialists to staff it. But there will be myriad variations on these themes. In my hospital, for example, we have both neurohospitalists and medical hospitalists who co‐manage neurosurgery patients.

New Opportunities in Systems Leadership

The growth of the hospitalist field will partly come from individuals who begin their careers performing clinical work, but who transition over time to managerial and leadership roles. This is a natural transition: Who better than a hospitalist to help organize and deliver educational programs, manage clinical operations, implement information technology systems, or lead quality, safety, or utilization management efforts? Of course, as hospitalists assume these roles, others need to take their places covering their clinical shifts.

This might seem like a relatively unimportant driver of personnel growth, but in more advanced systems, it can become a major one. Table 2 lists the faculty in my Division of Hospital Medicine at the University of California, San Francisco (UCSF) who have major institutional (i.e., nondivisional) roles. These roles, spread across eight faculty, account for 3.7 full‐time equivalents (FTEs).

System Leadership Roles Held by UCSF Hospitalists
Role Works for Whom? Approximate % FTE
  • Abbreviations: FTE, full‐time equivalent; UCSF, University of California, San Francisco.

Associate Chief Medical Officer Medical Center 80%
Associate Medical Director for Information Technology Medical Center 80%
Associate Chair for Quality and Safety Department of Medicine 50%
Director of Quality and Patient Safety Department of Neurosurgery 50%
Associate Medicine Residency Director (two people) Department of Medicine 30% (for each)
Director of Medical Student Clerkships Department of Medicine 25%
Director of Patient Safety/Quality Programs Office of Graduate Medical Education, School of Medicine 25%
Total FTEs: 3.7

Dealing with New ACGME Regulations

In 2003, the Accreditation Council for Graduate Medical Education (ACGME) issued its first housestaff duty hours reductions (limiting housestaff to a maximum of 80 hours per week, with no single shift lasting longer than 30 hours). This reduction led to the development of nonteaching services in most teaching hospitals; the vast majority of such programs have hospitalists at their core.

In July 2011, new ACGME regulations go into effect,10 which will further cut the availability of housestaff to cover clinical services. Although the 80‐hour weekly limit remains, intern shifts are now limited to 16 hours, meaning that the traditional long call system involving interns must be replaced by a shift‐based system. Like the earlier changes, these new regulations are leading to additional hospitalist growth in the nation's teaching hospitals. By the time the changes are fully implemented, many hospitalist programs will have half or more of their hospitalist FTEs devoted to covering patients previously cared for by residents.

Challenges for Hospitalist Programs

These powerful forces promoting the growth in the hospitalist field continue to ensure that hospitalists are in high demand. As a practical matter, this has resulted in increasing salaries and improved job conditions for hospitalists.

But this growth brings many challenges. Many hospitalist programs are poorly managed, often because the leaders lack the training and experience to effectively run such a rapidly growing and complex enterprise. One manifestation of these leadership challenges is that schedules are often created around the convenience and desires of the physicians rather than the needs of the patients. For example, the increasingly prevalent seven‐days‐on, seven‐days‐off schedule often leads to burnout and a feeling by the hospitalists that they are working too hard. Yet many groups are unwilling to consider modifications to the schedule that might decrease the intensity, if the cost is fewer days off.

On the other hand, some groups pay little attention to patient continuity in constructing their schedules. I know of programs that schedule their hospitalists in 24‐hour shifts (followed by a few days off), which means that admitted patients will see a different hospitalist every day. I see this as highly problematic, particularly because the most common complaint I hear from patients about hospitalist programs is that I saw a different doctor every day.

Many of the field's challenges stem from hospitalists' near‐total dependency on hospital funding to create sustainable job descriptions.11 While I continue to believe that this bit of financial happenstance has been good for both hospitalists and hospitalssince it has driven uncommon degrees of interdependency and alignmentit does mean that a difficult budget battle is virtually assured every year. As hospital finances become tighter, one can expect these battles to grow even more heated. Speaking for hospitalists, I am not too worried about the outcomes of these battles, since hospitalists provide a mission‐critical service at a fair price, there are no viable lower‐priced replacements (expect perhaps for nonphysician providers such as nurse practitioners for the less‐complex patients), and hospitalists are extraordinarily mobilethere are virtually no barriers for a hospitalist, or an entire group, to transfer to another institution. Nevertheless, it seems inevitable that these battles will leave scars, scars that may ultimately compromise the crucial collaboration that both hospitalists and hospitals depend on.

The Bottom Line

Even at age 15, an age at which many adolescents are irredeemably cynical, the hospitalist field retains much of its sense of limitless possibility and exuberance. This is not because things are perfectthey are not. Some hospitalist jobs are poorly constructed, some groups have poor leadership, some hospitalists are burning out, there are examples of spotty quality and collaboration, and hospitalists continue to have to work to earn the respect of colleagues and patients that other specialists take for granted.

That said, the field of hospital medicine remains uniquely exciting, in part because it is so tightly linked to the broader changes in the health care policy landscape. Many other specialties see the profound changes underway in health care as an existential threat to their professional values and incomes. Hospitalists, on the other hand, see these changes as raising the pressure on hospitals to deliver the highest quality, most satisfying, and safest care at the lowest cost. Framed this way, forward‐thinking hospitalists quite naturally see these changes as yet another catalyst for the growth and indispensability of their field.

References
  1. Wachter RM,Goldman L.The emerging role of “hospitalists” in the American health care system.N Engl J Med.1996;335:514517.
  2. Auerbach AD,Aronson MD,Davis RB,Phillips RS.How physicians perceive hospitalist services after implementation: Anticipation vs reality.Arch Intern Med.2003;163:23302336.
  3. Carrier E,Gourevitch MN,Shah NR.Medical homes: Challenges in translating theory into practice.Med Care.2009;47:714722.
  4. Bates DW,Gawande AA.Improving safety with information technology.N Engl J Med.2003;348:25262534.
  5. The New Home Team: The Remarkable Rise of the Hyphenated Hospitalist. Wachter's World blog, January 16,2011. Available at: http://tinyurl. com/4h2jy7e. Accessed February 12, 2011.
  6. Auerbach AD,Wachter RM,Cheng HQ, et al.Comanagement of surgical patients between neurosurgeons and hospitalists.Arch Intern Med.2010;170:20042010.
  7. Huddleston JM,Long KH,Naessens JM, et al.Medical and surgical comanagement after elective hip and knee arthroplasty: A randomized, controlled trial.Ann Intern Med.2004;141:2838.
  8. Sharma G,Kuo YF,Freeman J,Zhang DD,Goodwin JS.Comanagement of hospitalized surgical patients by medicine physicians in the United States.Arch Intern Med.2010;170:363368.
  9. Josephson SA,Engstrom JW,Wachter RM.Neurohospitalists: An emerging model for inpatient neurological care.Ann Neurol.2008;63:135140.
  10. Nasca TJ,Day SH,Amis ES;ACGME Duty Hour Task Force. The new recommendations on duty hours from the ACGME Task Force.N Engl J Med.2010 Jul 8;363(2):e3. Epub 2010 Jun 23. PubMed PMID: 20573917. The website is here: http://www.nejm.org/doi/full/10.1056/NEJMsb1005800.
  11. Quinn R.Elevated expectations.The Hospitalist. January2011. Available at: http://www.the‐hospitalist.org/details/article/972781/Elevated_Expectations.html. Accessed February 12, 2011.
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Many people date the start of the hospitalist field to my 1996 New England Journal of Medicine article,1 which first introduced the concept to a broad audience. That makes 2011 the field's 15th year, andif you have kidsyou know this is a tough and exciting age. The cuteness of childhood has faded, and bad decisions can no longer be excused as youthful indiscretions.

That's an apt metaphor for our field as we celebrate our 15th birthday. We are now an established part of the health care landscape, with a clear place in the House of Medicine. All of the measures of a successful specialty are ours: a thriving professional society, high‐quality training programs, increasingly robust research, a flourishing journal, and more. The field has truly arrived.

But these successes are also tempered by several challenges that have become more evident in recent years. In this article, I'll reflect on some of these successes and challenges.

The Hospitalist Field's Successes and Growth

In our 1996 article, Goldman and I1 wrote about the forces promoting the hospitalist model:

It seems unlikelythat high value care can be delivered in the hospital by physicians who spend only a small fraction of their time in this setting. As hospital stays become shorter and inpatient care becomes more intensive, a greater premium will be placed on the skill, experience, and availability of physicians caring for inpatients.

When we cited the search for value as a driving force in 1996, we were a bit ahead of our time, since there was relatively little skin in this game at the time. Remember that when our field launched, none of these value‐promoting forces existed: robust unannounced hospital inspections by the Joint Commission, public reporting of quality data, pay for performance, no pay for errors, state reporting of sentinel events, and more. In other words, until recently, neither a hospital's income stream nor its reputation was threatened by poor performance.

But this landscape is undergoing a sea change. By 2015, fully 9% of a hospital's Medicare reimbursements will be at risk through a variety of initiatives, including value‐based purchasing and meaningful use standards. And private payers are beginning to replicate Medicare's standards, particularly when they perceive that they may lead to both improved quality and lower costs.

Hospitals and health systems increasingly recognize how indispensable hospitalists can be as they demonstrate that their presence improves value. But this is only one of the forces driving the fieldalready the fastest growing specialty in medical historyto even higher levels of growth. These others include: the exodus of primary care physicians from the hospital, the fact that the specialists have left the building, comanagement of nonmedical patients, new opportunities in systems leadership, and dealing with housestaff duty hours reductions. I'll say a word about each.

The Exodus of Primary Care Physicians

In the early days of our field, one of the major sources of pushback was the desire of many primary care doctors to continue managing their own inpatients. Beginning a decade ago, this pressure began to abate, as many primary care physicians began to recognize the potential advantages of working with hospitalists.2

Over the next several years, I predict that the growth in the patient‐centered medical home model3with the physician's new responsibilities to provide comprehensive patient‐centered carewill make it even less likely that primary care doctors will have the time to manage their own inpatients. Luckily, information systems now being installed throughout the country (fueled by federal subsidies) will lead to unprecedented connectivity between the inpatient and outpatient worlds,4 hopefully resulting in improving handoffs.

Moreover, the increasing scrutiny of, and upcoming penalties for, high readmission rates are driving hospitals and clinics into creating more robust systems of care to improve inpatientoutpatient communications. The bottom line is that the main Achilles heel of hospitalist systemsthe handoff at hospital admission and dischargeshould improve over the next few years, making it easier than ever for primary care doctors to forego hospital care without losing track of critical patient information.

The Specialists Have Left the Building

One of the more interesting phenomena in the recent history of the hospitalist field is the growth of what I call hyphenated hospitalists: neurology hospitalists, ob‐gyn hospitalists, surgical hospitalists, and the like. The forces promoting these models are similar to those that catalyzed the hospitalist model: the recognition that bifurcating inpatient and outpatient care sometimes makes sense when several conditions are met (Table 1).

Questions to Ask in Determining Whether a Specialty Hospitalist Field Might Be Successful
  • NOTE: Adapted with permission from: The New Home Team: The Remarkable Rise of the Hyphenated Hospitalist. Wachter's World blog, January 16, 2011. Available at: http://tinyurl.com/4h2jy7e.

1) Is the number of inpatients who require the services of that specialty (either for consults or principal care) large enough to justify having at least one doctor in the house during daytime?
2) Is the specialist frequently needed to see an inpatient urgently?
3) Under the usual model of mixed inpatient and outpatient care, is the specialist frequently busy in the office, operating room, or procedural suite at times where they are urgently needed in the hospital (see #2)?
4) Has the field become sub‐sub specialized, such that many covering physicians are now uncomfortable managing common acute inpatient problems (i.e., the headache neurologist asked to handle an acute stroke)?

The emergence of hyphenated hospitalists raises all sorts of questions for the hospitalist field, many of which I have addressed elsewhere.5 But the bottom line is that the growth of specialty hospitalists may help create a new hospital home teama group of dedicated inpatient physicians spanning virtually every specialty who share best practices, work together on systems improvements, and operate under similar accountabilities. This development may well be the most exciting one in the field's recent history.

Comanagement of Nonmedical Patients

The same forces that led to the emergence of the hospitalist field are also catalyzing the growth of hospitalist comanagement programs. There is a shortage of general surgeons, and in teaching hospitals, there are fewer surgical residents available to help provide floor‐based pre‐ and post‐operative care. And surgical patients are under the same value pressures as medical patients, with increasing public reporting of quality processes and outcomes and new pay for performance programs coming on line. Although the evidence of benefit is mixed,68 many hospitalists are finding that increasing parts of their work involve comanagement.

Comanagement raises several issues, all of which need to be addressed. How do we define clear boundaries between what the hospitalist does and what the specialist does? Comanagement programs, to be effective, need very clear rules of engagement and open lines of communication to work through inevitable conflicts.6 How does the money flow? Most hospitalist programs receive hospital support, but it is legitimate to wonder whether the specialists, particularly surgeons, should chip in to support the program, particularly if they continue to collect a global case rate that was predicated on their provision of pre‐ and post‐operative care. How do comanagement programs and specialty hospitalist programs interrelate, and what are the relative advantages and disadvantages of each? To my mind, programs that meet the conditions outlined in Table 1 probably would do well to start a specialty hospitalist program, assuming that they can find high‐quality specialists to staff it. But there will be myriad variations on these themes. In my hospital, for example, we have both neurohospitalists and medical hospitalists who co‐manage neurosurgery patients.

New Opportunities in Systems Leadership

The growth of the hospitalist field will partly come from individuals who begin their careers performing clinical work, but who transition over time to managerial and leadership roles. This is a natural transition: Who better than a hospitalist to help organize and deliver educational programs, manage clinical operations, implement information technology systems, or lead quality, safety, or utilization management efforts? Of course, as hospitalists assume these roles, others need to take their places covering their clinical shifts.

This might seem like a relatively unimportant driver of personnel growth, but in more advanced systems, it can become a major one. Table 2 lists the faculty in my Division of Hospital Medicine at the University of California, San Francisco (UCSF) who have major institutional (i.e., nondivisional) roles. These roles, spread across eight faculty, account for 3.7 full‐time equivalents (FTEs).

System Leadership Roles Held by UCSF Hospitalists
Role Works for Whom? Approximate % FTE
  • Abbreviations: FTE, full‐time equivalent; UCSF, University of California, San Francisco.

Associate Chief Medical Officer Medical Center 80%
Associate Medical Director for Information Technology Medical Center 80%
Associate Chair for Quality and Safety Department of Medicine 50%
Director of Quality and Patient Safety Department of Neurosurgery 50%
Associate Medicine Residency Director (two people) Department of Medicine 30% (for each)
Director of Medical Student Clerkships Department of Medicine 25%
Director of Patient Safety/Quality Programs Office of Graduate Medical Education, School of Medicine 25%
Total FTEs: 3.7

Dealing with New ACGME Regulations

In 2003, the Accreditation Council for Graduate Medical Education (ACGME) issued its first housestaff duty hours reductions (limiting housestaff to a maximum of 80 hours per week, with no single shift lasting longer than 30 hours). This reduction led to the development of nonteaching services in most teaching hospitals; the vast majority of such programs have hospitalists at their core.

In July 2011, new ACGME regulations go into effect,10 which will further cut the availability of housestaff to cover clinical services. Although the 80‐hour weekly limit remains, intern shifts are now limited to 16 hours, meaning that the traditional long call system involving interns must be replaced by a shift‐based system. Like the earlier changes, these new regulations are leading to additional hospitalist growth in the nation's teaching hospitals. By the time the changes are fully implemented, many hospitalist programs will have half or more of their hospitalist FTEs devoted to covering patients previously cared for by residents.

Challenges for Hospitalist Programs

These powerful forces promoting the growth in the hospitalist field continue to ensure that hospitalists are in high demand. As a practical matter, this has resulted in increasing salaries and improved job conditions for hospitalists.

But this growth brings many challenges. Many hospitalist programs are poorly managed, often because the leaders lack the training and experience to effectively run such a rapidly growing and complex enterprise. One manifestation of these leadership challenges is that schedules are often created around the convenience and desires of the physicians rather than the needs of the patients. For example, the increasingly prevalent seven‐days‐on, seven‐days‐off schedule often leads to burnout and a feeling by the hospitalists that they are working too hard. Yet many groups are unwilling to consider modifications to the schedule that might decrease the intensity, if the cost is fewer days off.

On the other hand, some groups pay little attention to patient continuity in constructing their schedules. I know of programs that schedule their hospitalists in 24‐hour shifts (followed by a few days off), which means that admitted patients will see a different hospitalist every day. I see this as highly problematic, particularly because the most common complaint I hear from patients about hospitalist programs is that I saw a different doctor every day.

Many of the field's challenges stem from hospitalists' near‐total dependency on hospital funding to create sustainable job descriptions.11 While I continue to believe that this bit of financial happenstance has been good for both hospitalists and hospitalssince it has driven uncommon degrees of interdependency and alignmentit does mean that a difficult budget battle is virtually assured every year. As hospital finances become tighter, one can expect these battles to grow even more heated. Speaking for hospitalists, I am not too worried about the outcomes of these battles, since hospitalists provide a mission‐critical service at a fair price, there are no viable lower‐priced replacements (expect perhaps for nonphysician providers such as nurse practitioners for the less‐complex patients), and hospitalists are extraordinarily mobilethere are virtually no barriers for a hospitalist, or an entire group, to transfer to another institution. Nevertheless, it seems inevitable that these battles will leave scars, scars that may ultimately compromise the crucial collaboration that both hospitalists and hospitals depend on.

The Bottom Line

Even at age 15, an age at which many adolescents are irredeemably cynical, the hospitalist field retains much of its sense of limitless possibility and exuberance. This is not because things are perfectthey are not. Some hospitalist jobs are poorly constructed, some groups have poor leadership, some hospitalists are burning out, there are examples of spotty quality and collaboration, and hospitalists continue to have to work to earn the respect of colleagues and patients that other specialists take for granted.

That said, the field of hospital medicine remains uniquely exciting, in part because it is so tightly linked to the broader changes in the health care policy landscape. Many other specialties see the profound changes underway in health care as an existential threat to their professional values and incomes. Hospitalists, on the other hand, see these changes as raising the pressure on hospitals to deliver the highest quality, most satisfying, and safest care at the lowest cost. Framed this way, forward‐thinking hospitalists quite naturally see these changes as yet another catalyst for the growth and indispensability of their field.

Many people date the start of the hospitalist field to my 1996 New England Journal of Medicine article,1 which first introduced the concept to a broad audience. That makes 2011 the field's 15th year, andif you have kidsyou know this is a tough and exciting age. The cuteness of childhood has faded, and bad decisions can no longer be excused as youthful indiscretions.

That's an apt metaphor for our field as we celebrate our 15th birthday. We are now an established part of the health care landscape, with a clear place in the House of Medicine. All of the measures of a successful specialty are ours: a thriving professional society, high‐quality training programs, increasingly robust research, a flourishing journal, and more. The field has truly arrived.

But these successes are also tempered by several challenges that have become more evident in recent years. In this article, I'll reflect on some of these successes and challenges.

The Hospitalist Field's Successes and Growth

In our 1996 article, Goldman and I1 wrote about the forces promoting the hospitalist model:

It seems unlikelythat high value care can be delivered in the hospital by physicians who spend only a small fraction of their time in this setting. As hospital stays become shorter and inpatient care becomes more intensive, a greater premium will be placed on the skill, experience, and availability of physicians caring for inpatients.

When we cited the search for value as a driving force in 1996, we were a bit ahead of our time, since there was relatively little skin in this game at the time. Remember that when our field launched, none of these value‐promoting forces existed: robust unannounced hospital inspections by the Joint Commission, public reporting of quality data, pay for performance, no pay for errors, state reporting of sentinel events, and more. In other words, until recently, neither a hospital's income stream nor its reputation was threatened by poor performance.

But this landscape is undergoing a sea change. By 2015, fully 9% of a hospital's Medicare reimbursements will be at risk through a variety of initiatives, including value‐based purchasing and meaningful use standards. And private payers are beginning to replicate Medicare's standards, particularly when they perceive that they may lead to both improved quality and lower costs.

Hospitals and health systems increasingly recognize how indispensable hospitalists can be as they demonstrate that their presence improves value. But this is only one of the forces driving the fieldalready the fastest growing specialty in medical historyto even higher levels of growth. These others include: the exodus of primary care physicians from the hospital, the fact that the specialists have left the building, comanagement of nonmedical patients, new opportunities in systems leadership, and dealing with housestaff duty hours reductions. I'll say a word about each.

The Exodus of Primary Care Physicians

In the early days of our field, one of the major sources of pushback was the desire of many primary care doctors to continue managing their own inpatients. Beginning a decade ago, this pressure began to abate, as many primary care physicians began to recognize the potential advantages of working with hospitalists.2

Over the next several years, I predict that the growth in the patient‐centered medical home model3with the physician's new responsibilities to provide comprehensive patient‐centered carewill make it even less likely that primary care doctors will have the time to manage their own inpatients. Luckily, information systems now being installed throughout the country (fueled by federal subsidies) will lead to unprecedented connectivity between the inpatient and outpatient worlds,4 hopefully resulting in improving handoffs.

Moreover, the increasing scrutiny of, and upcoming penalties for, high readmission rates are driving hospitals and clinics into creating more robust systems of care to improve inpatientoutpatient communications. The bottom line is that the main Achilles heel of hospitalist systemsthe handoff at hospital admission and dischargeshould improve over the next few years, making it easier than ever for primary care doctors to forego hospital care without losing track of critical patient information.

The Specialists Have Left the Building

One of the more interesting phenomena in the recent history of the hospitalist field is the growth of what I call hyphenated hospitalists: neurology hospitalists, ob‐gyn hospitalists, surgical hospitalists, and the like. The forces promoting these models are similar to those that catalyzed the hospitalist model: the recognition that bifurcating inpatient and outpatient care sometimes makes sense when several conditions are met (Table 1).

Questions to Ask in Determining Whether a Specialty Hospitalist Field Might Be Successful
  • NOTE: Adapted with permission from: The New Home Team: The Remarkable Rise of the Hyphenated Hospitalist. Wachter's World blog, January 16, 2011. Available at: http://tinyurl.com/4h2jy7e.

1) Is the number of inpatients who require the services of that specialty (either for consults or principal care) large enough to justify having at least one doctor in the house during daytime?
2) Is the specialist frequently needed to see an inpatient urgently?
3) Under the usual model of mixed inpatient and outpatient care, is the specialist frequently busy in the office, operating room, or procedural suite at times where they are urgently needed in the hospital (see #2)?
4) Has the field become sub‐sub specialized, such that many covering physicians are now uncomfortable managing common acute inpatient problems (i.e., the headache neurologist asked to handle an acute stroke)?

The emergence of hyphenated hospitalists raises all sorts of questions for the hospitalist field, many of which I have addressed elsewhere.5 But the bottom line is that the growth of specialty hospitalists may help create a new hospital home teama group of dedicated inpatient physicians spanning virtually every specialty who share best practices, work together on systems improvements, and operate under similar accountabilities. This development may well be the most exciting one in the field's recent history.

Comanagement of Nonmedical Patients

The same forces that led to the emergence of the hospitalist field are also catalyzing the growth of hospitalist comanagement programs. There is a shortage of general surgeons, and in teaching hospitals, there are fewer surgical residents available to help provide floor‐based pre‐ and post‐operative care. And surgical patients are under the same value pressures as medical patients, with increasing public reporting of quality processes and outcomes and new pay for performance programs coming on line. Although the evidence of benefit is mixed,68 many hospitalists are finding that increasing parts of their work involve comanagement.

Comanagement raises several issues, all of which need to be addressed. How do we define clear boundaries between what the hospitalist does and what the specialist does? Comanagement programs, to be effective, need very clear rules of engagement and open lines of communication to work through inevitable conflicts.6 How does the money flow? Most hospitalist programs receive hospital support, but it is legitimate to wonder whether the specialists, particularly surgeons, should chip in to support the program, particularly if they continue to collect a global case rate that was predicated on their provision of pre‐ and post‐operative care. How do comanagement programs and specialty hospitalist programs interrelate, and what are the relative advantages and disadvantages of each? To my mind, programs that meet the conditions outlined in Table 1 probably would do well to start a specialty hospitalist program, assuming that they can find high‐quality specialists to staff it. But there will be myriad variations on these themes. In my hospital, for example, we have both neurohospitalists and medical hospitalists who co‐manage neurosurgery patients.

New Opportunities in Systems Leadership

The growth of the hospitalist field will partly come from individuals who begin their careers performing clinical work, but who transition over time to managerial and leadership roles. This is a natural transition: Who better than a hospitalist to help organize and deliver educational programs, manage clinical operations, implement information technology systems, or lead quality, safety, or utilization management efforts? Of course, as hospitalists assume these roles, others need to take their places covering their clinical shifts.

This might seem like a relatively unimportant driver of personnel growth, but in more advanced systems, it can become a major one. Table 2 lists the faculty in my Division of Hospital Medicine at the University of California, San Francisco (UCSF) who have major institutional (i.e., nondivisional) roles. These roles, spread across eight faculty, account for 3.7 full‐time equivalents (FTEs).

System Leadership Roles Held by UCSF Hospitalists
Role Works for Whom? Approximate % FTE
  • Abbreviations: FTE, full‐time equivalent; UCSF, University of California, San Francisco.

Associate Chief Medical Officer Medical Center 80%
Associate Medical Director for Information Technology Medical Center 80%
Associate Chair for Quality and Safety Department of Medicine 50%
Director of Quality and Patient Safety Department of Neurosurgery 50%
Associate Medicine Residency Director (two people) Department of Medicine 30% (for each)
Director of Medical Student Clerkships Department of Medicine 25%
Director of Patient Safety/Quality Programs Office of Graduate Medical Education, School of Medicine 25%
Total FTEs: 3.7

Dealing with New ACGME Regulations

In 2003, the Accreditation Council for Graduate Medical Education (ACGME) issued its first housestaff duty hours reductions (limiting housestaff to a maximum of 80 hours per week, with no single shift lasting longer than 30 hours). This reduction led to the development of nonteaching services in most teaching hospitals; the vast majority of such programs have hospitalists at their core.

In July 2011, new ACGME regulations go into effect,10 which will further cut the availability of housestaff to cover clinical services. Although the 80‐hour weekly limit remains, intern shifts are now limited to 16 hours, meaning that the traditional long call system involving interns must be replaced by a shift‐based system. Like the earlier changes, these new regulations are leading to additional hospitalist growth in the nation's teaching hospitals. By the time the changes are fully implemented, many hospitalist programs will have half or more of their hospitalist FTEs devoted to covering patients previously cared for by residents.

Challenges for Hospitalist Programs

These powerful forces promoting the growth in the hospitalist field continue to ensure that hospitalists are in high demand. As a practical matter, this has resulted in increasing salaries and improved job conditions for hospitalists.

But this growth brings many challenges. Many hospitalist programs are poorly managed, often because the leaders lack the training and experience to effectively run such a rapidly growing and complex enterprise. One manifestation of these leadership challenges is that schedules are often created around the convenience and desires of the physicians rather than the needs of the patients. For example, the increasingly prevalent seven‐days‐on, seven‐days‐off schedule often leads to burnout and a feeling by the hospitalists that they are working too hard. Yet many groups are unwilling to consider modifications to the schedule that might decrease the intensity, if the cost is fewer days off.

On the other hand, some groups pay little attention to patient continuity in constructing their schedules. I know of programs that schedule their hospitalists in 24‐hour shifts (followed by a few days off), which means that admitted patients will see a different hospitalist every day. I see this as highly problematic, particularly because the most common complaint I hear from patients about hospitalist programs is that I saw a different doctor every day.

Many of the field's challenges stem from hospitalists' near‐total dependency on hospital funding to create sustainable job descriptions.11 While I continue to believe that this bit of financial happenstance has been good for both hospitalists and hospitalssince it has driven uncommon degrees of interdependency and alignmentit does mean that a difficult budget battle is virtually assured every year. As hospital finances become tighter, one can expect these battles to grow even more heated. Speaking for hospitalists, I am not too worried about the outcomes of these battles, since hospitalists provide a mission‐critical service at a fair price, there are no viable lower‐priced replacements (expect perhaps for nonphysician providers such as nurse practitioners for the less‐complex patients), and hospitalists are extraordinarily mobilethere are virtually no barriers for a hospitalist, or an entire group, to transfer to another institution. Nevertheless, it seems inevitable that these battles will leave scars, scars that may ultimately compromise the crucial collaboration that both hospitalists and hospitals depend on.

The Bottom Line

Even at age 15, an age at which many adolescents are irredeemably cynical, the hospitalist field retains much of its sense of limitless possibility and exuberance. This is not because things are perfectthey are not. Some hospitalist jobs are poorly constructed, some groups have poor leadership, some hospitalists are burning out, there are examples of spotty quality and collaboration, and hospitalists continue to have to work to earn the respect of colleagues and patients that other specialists take for granted.

That said, the field of hospital medicine remains uniquely exciting, in part because it is so tightly linked to the broader changes in the health care policy landscape. Many other specialties see the profound changes underway in health care as an existential threat to their professional values and incomes. Hospitalists, on the other hand, see these changes as raising the pressure on hospitals to deliver the highest quality, most satisfying, and safest care at the lowest cost. Framed this way, forward‐thinking hospitalists quite naturally see these changes as yet another catalyst for the growth and indispensability of their field.

References
  1. Wachter RM,Goldman L.The emerging role of “hospitalists” in the American health care system.N Engl J Med.1996;335:514517.
  2. Auerbach AD,Aronson MD,Davis RB,Phillips RS.How physicians perceive hospitalist services after implementation: Anticipation vs reality.Arch Intern Med.2003;163:23302336.
  3. Carrier E,Gourevitch MN,Shah NR.Medical homes: Challenges in translating theory into practice.Med Care.2009;47:714722.
  4. Bates DW,Gawande AA.Improving safety with information technology.N Engl J Med.2003;348:25262534.
  5. The New Home Team: The Remarkable Rise of the Hyphenated Hospitalist. Wachter's World blog, January 16,2011. Available at: http://tinyurl. com/4h2jy7e. Accessed February 12, 2011.
  6. Auerbach AD,Wachter RM,Cheng HQ, et al.Comanagement of surgical patients between neurosurgeons and hospitalists.Arch Intern Med.2010;170:20042010.
  7. Huddleston JM,Long KH,Naessens JM, et al.Medical and surgical comanagement after elective hip and knee arthroplasty: A randomized, controlled trial.Ann Intern Med.2004;141:2838.
  8. Sharma G,Kuo YF,Freeman J,Zhang DD,Goodwin JS.Comanagement of hospitalized surgical patients by medicine physicians in the United States.Arch Intern Med.2010;170:363368.
  9. Josephson SA,Engstrom JW,Wachter RM.Neurohospitalists: An emerging model for inpatient neurological care.Ann Neurol.2008;63:135140.
  10. Nasca TJ,Day SH,Amis ES;ACGME Duty Hour Task Force. The new recommendations on duty hours from the ACGME Task Force.N Engl J Med.2010 Jul 8;363(2):e3. Epub 2010 Jun 23. PubMed PMID: 20573917. The website is here: http://www.nejm.org/doi/full/10.1056/NEJMsb1005800.
  11. Quinn R.Elevated expectations.The Hospitalist. January2011. Available at: http://www.the‐hospitalist.org/details/article/972781/Elevated_Expectations.html. Accessed February 12, 2011.
References
  1. Wachter RM,Goldman L.The emerging role of “hospitalists” in the American health care system.N Engl J Med.1996;335:514517.
  2. Auerbach AD,Aronson MD,Davis RB,Phillips RS.How physicians perceive hospitalist services after implementation: Anticipation vs reality.Arch Intern Med.2003;163:23302336.
  3. Carrier E,Gourevitch MN,Shah NR.Medical homes: Challenges in translating theory into practice.Med Care.2009;47:714722.
  4. Bates DW,Gawande AA.Improving safety with information technology.N Engl J Med.2003;348:25262534.
  5. The New Home Team: The Remarkable Rise of the Hyphenated Hospitalist. Wachter's World blog, January 16,2011. Available at: http://tinyurl. com/4h2jy7e. Accessed February 12, 2011.
  6. Auerbach AD,Wachter RM,Cheng HQ, et al.Comanagement of surgical patients between neurosurgeons and hospitalists.Arch Intern Med.2010;170:20042010.
  7. Huddleston JM,Long KH,Naessens JM, et al.Medical and surgical comanagement after elective hip and knee arthroplasty: A randomized, controlled trial.Ann Intern Med.2004;141:2838.
  8. Sharma G,Kuo YF,Freeman J,Zhang DD,Goodwin JS.Comanagement of hospitalized surgical patients by medicine physicians in the United States.Arch Intern Med.2010;170:363368.
  9. Josephson SA,Engstrom JW,Wachter RM.Neurohospitalists: An emerging model for inpatient neurological care.Ann Neurol.2008;63:135140.
  10. Nasca TJ,Day SH,Amis ES;ACGME Duty Hour Task Force. The new recommendations on duty hours from the ACGME Task Force.N Engl J Med.2010 Jul 8;363(2):e3. Epub 2010 Jun 23. PubMed PMID: 20573917. The website is here: http://www.nejm.org/doi/full/10.1056/NEJMsb1005800.
  11. Quinn R.Elevated expectations.The Hospitalist. January2011. Available at: http://www.the‐hospitalist.org/details/article/972781/Elevated_Expectations.html. Accessed February 12, 2011.
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The hospitalist field turns 15: New opportunities and challenges
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Assessment Tool in the Hands of Medical Residents

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Reliability of a point‐based VTE risk assessment tool in the hands of medical residents

Venous thromboembolic events (VTE) are a significant cause of mortality in hospitalized medical and surgical patients.1, 2 The incidence of hospital‐acquired deep vein thrombosis (DVT) is 1040% among medical or general surgical patients in the absence of VTE prophylaxis.3 Approximately 5075% of these cases are preventable with appropriate prophylaxis.3, 4 To reduce hospital‐acquired VTE, the American College of Chest Physicians (ACCP) has published VTE prevention guidelines regularly since 1986. The latest version of the ACCP guidelines recommends that every hospital have an institution‐wide policy that encourages use of VTE prevention strategies. Nevertheless, current evidence demonstrates that VTE prophylaxis remains underutilized in at‐risk patients.5, 6 For example, the ENDORSE study showed that only 39% of at‐risk medical patients received appropriate VTE prophylaxis.6 A more recent study estimated that 58% of hospital‐acquired VTEs were preventable with appropriate prophylaxis utilization.7

Such data demonstrate that a quality gap exists between VTE prophylaxis guideline recommendations and actual practice. Such a gap highlights the need to identify barriers to appropriate implementation of systems‐based strategies aimed at preventing VTE. A presumed barrier for adherence to any VTE protocol is the complexity involved in performing individualized risk assessments.810 All VTE prophylaxis strategies require the clinician to risk‐stratify each patient, identify contraindications to a prophylaxis strategy, and select an accepted strategy. While many VTE risk assessment protocols exist, they tend to fall into two categories: 1) a point‐based system, and 2) a simplified tiered system. Point‐based clinical prediction rules have been advocated by Caprini and others.1115 Such approaches require the clinician to assign points during the identification of VTE risk factors. The clinician must add the points to determine a patient's cumulative VTE risk and use the points to classify that risk as low, moderate, or high. Such point‐based systems are generally considered complex and may underestimate VTE risk, potentially leading to underutilization of prophylaxis strategies.16

Studies have demonstrated that complexity introduces variation into the decision‐making process.17 As a result, both the ACCP and SHM advocate for simplifying the VTE risk assessment process.4, 18 To date, several studies have demonstrated that attending physicians and nurses can reliably apply a VTE risk assessment tool, but none that measure how reliably residents can perform this task when using a point‐based tool.18, 19 For academic medical centers, information about the reliability of such tools is especially important, since they will often be applied by physicians‐in‐training, who have limited knowledge and experience with VTE guidelines and risk assessment. The goal of our study, therefore, was to use clinical vignettes to determine the reliability and protocol adherence of medical residents' application of an adapted point‐based VTE risk assessment tool, independent of other interventions.

Methods

Development of the Risk Assessment Tool

A multispecialty team adapted existing individualized VTE risk assessment tools based on one developed by Caprini.11 The VTE tool (Fig. 1) was designed to assist residents in making two essential determinations prior to ordering a prophylaxis plan. The first determination was the calculation of a total risk score (070 points). This score was determined by identifying and assigning a point value to all medical and surgical risk factors, and summing the points into 3 categories: low (01 point), moderate (24 points), and high (>4 points) VTE risk. The second determination was to identify any contraindications to pharmacological prophylaxis. Like other nonvalidated tools, our tool divided contraindications into absolute or relative. After making these two determinations, residents were encouraged to order 1 of 6 VTE prophylaxis plans. These plans were intended to balance VTE risk against risk factors for bleeding due to prophylaxis.

Figure 1
Risk assessment tool for venous thromboembolic events (VTE). AT, anti thrombin; BMI, body mass index; CBC, complete blood count; CI, contraindication; CrCl, creatine clearance; DBP, diastolic blood pressure; FVL, factor V leiden; GI, gastrointestinal; GU, genitourinary; HIT/TS, heparin‐induced thrombocytopenia/thrombosis syndrome; H&P, history and physical; INR, international normalized ratio; LTAC, long‐term acute care; PS, protein S; PC, protein C; PT, prothrombin time; PTT, partial thromboplastiin time; SBP, systolic blood pressure; TEDS, thromboembolism deterents.

Construction of Clinical Vignettes

Approval was obtained by the Pennsylvania State University Institutional Review Board. Since previous research demonstrates the utility of clinical vignettes to study the effectiveness of guideline application and decision making, we used a series of 21 randomly selected and de‐identified clinical vignettes to portray a range of real‐world patient admission scenarios.2022 We identified individuals who had been admitted to the Hershey Medical Center using data from the inpatient electronic health record and applying the following inclusion criteria: age >17 years, and admission to a general medical service from the Emergency Department during a 14‐day period in 2008. Since more than 80% of patients admitted to our medical service are admitted through the Emergency Department and residents place all of the admission orders, our goal was to use vignettes that were typical of patients they commonly admit. We attached a paper form of our institution's VTE prophylaxis strategy (Figure 1) to each vignette.

Data Collection

A 1‐hour noon conference titled VTE Workshop was conducted by one of the authors (M.J.B.) during the first quarter of the 2008 academic year. We asked the medical residents to apply the VTE prophylaxis protocol to 21 vignettes during this session. In order to determine the appropriate time allotted to complete the vignettes, each case was completed by M.J.B. and three medical residents (one intern, one second year, and one third year) prior to conducting the VTE workshop. Based on these data, we determined that the median time to complete each vignette was 2 minutes and 15 seconds (range 30 seconds to 7 minutes). Therefore, we assumed that the 21 vignettes could be completed within 1 hour. At the beginning of the conference, the residents were provided with 10 minutes of verbal instruction about how to apply the VTE risk assessment tool. They were instructed to provide a total risk score (070 points) and, based on the total score, to classify each patient as low, moderate, or high risk for VTE. Following the risk assignment, they were instructed to document any absolute and relative contraindications. Finally, they were asked to select the most appropriate VTE prophylaxis plan according to the recommendations of the protocol. Vignettes were considered complete if they had an assessment and plan for >75% of the cases.

Prior to conducting this study, there had been no formal orientation regarding use of the VTE risk assessment tool or incorporation of it into our institution's computerized order entry system. Average attendance for the noon conference is between 20 and 30 house staff, approximately one‐third of the entire residency. Medical students were excluded from the study. All respondents voluntarily and anonymously performed the assessments, and indicated on the front of their vignette packet their level of training as PGY‐1, ‐2, or ‐3. The sessions were overseen by one of the authors to ensure that no communication occurred among the residents.

Data Analysis

We constructed a database with five variables collected from each resident's VTE risk assessment form: 1) a total risk score, 2) a risk classification (low, medium, or high), 3) the number and type of absolute contraindications to pharmacological prophylaxis, 4) the number and type of relative contraindications to pharmacological prophylaxis, and 5) a VTE prophylaxis plan. The lead author also performed these assessments of the 21 vignettes 1 month prior to the resident session. In power calculations performed prior to the session, we determined that the study would need at least 300 observations in order to calculate inter‐rater reliability.23 With the estimation that between 20 and 30 residents would attend, we determined that 21 vignettes would exceed the minimum required observations to allow for an accurate calculation of inter‐rater reliability.

The total risk score was treated as a continuous variable for which the intra‐class correlation (ICC) was calculated. The ICC is used to assess the consistency, or conformity, of measurements made by multiple observers measuring the same quantity.24 Risk stratification, presence of absolute and relative contraindications, and VTE plan were treated as categorical variables. For these, we used Cohen's kappa to assess variability in resident ratings. The kappa score has been used in other studies to determine inter‐rater reliability using similar VTE risk assessment tools.18, 19 Finally, adherence to our hospital's protocol was determined by comparing the residents' VTE plans with the lead author's VTE plans for each of the 21 vignettes. We used SAS 9.1.3 for all statistical analyses (SAS Institute, Cary, NC).

Results

Twenty‐six medical residents attended the conference. Three residents left without submitting their assessments and were excluded from the analysis. Of the 23 residents included in the analysis, 15 (65%) were interns, 5 (22%) second‐year residents, and 3 (13%) third‐year residents. A maximum of 483 observations (21 clinical vignettes and 23 residents) was possible. Six (1%) risk stratifications were missing, and 14 (3%) VTE prophylaxis plans were missing. Therefore, out of a possible 483 paired assessments and plans, complete data existed for 95% (469) of the observations. Residents risk‐stratified the vignettes as low risk for 27% of cases, moderate risk for 38%, and high risk 34%. These differed from those of the lead author, who stratified proportionately more vignettes as high risk (Table 1).

Comparison of Attending and Resident Patient Risk Stratification
Risk StratificationResident no./total (%)Attending no./total (%)
Low130/479 (27)3/21 (14)
Moderate183/479 (38)7/21 (33)
High166/479 (34)11/21 (52)

Of those vignette patients stratified as high risk, 77% (128/166) received some form of prophylaxis. Of those stratified as moderate risk, 66% (121/183) received some form of prophylaxis. Finally, of those stratified as low risk, 15% (20/130) received some form of prophylaxis. To explore the impact of the disparity in risk assessments between residents and attending physicians, we used the lead author's assessments as the standard for comparison, and determined that only 64% (309/479) of the observations were risk‐stratified correctly. To emphasize further the potential negative impact of these misclassifications, we determined that appropriate plans would have occurred only 47% of the time. Analysis of these data via risk category showed that low‐risk patients received appropriate prophylaxis 84% of the time. However, protocol adherence for moderate and high‐risk patients occurred only 33 and 40% of the time, respectively (Table 2). Making the assumption that those vignette patients at moderate and high risk who only received mechanical prophylaxis had appropriate contraindications to heparin prophylaxis, protocol adherence remained low at 54 and 58%, respectively.

Resident Adherence to the Protocol
Attending ClassificationTotalAppropriate Risk Assessment No. (%)SCDs Only No. (%)Heparin OnlyBoth Heparin and SCDsAmbulation
  • Abbreviation: SCD, sequential compression device.

  • Plan in accordance with protocol's recommendations based on the VTE risk assessment.

  • Appropriate adjuvant prophylaxis if contraindication documented.

Low risk11586 (75)11 (10)7 (6)093 (84)a
Moderate risk13885 (62)28 (21)b44 (33)a16 (12)47 (35)
High risk230138 (60)39 (18)b69 (31)88 (40)a27 (12)
Total483309 (64)78 (16)120 (26)104 (22)167 (36)

The ICC for the total risk score was 0.66, and the kappa coefficient for risk stratification was 0.51 (95% CI 0.50, 0.53), both of which represent moderate agreement. Absolute and relative contraindications were identified 12% (57/483) and 13% (61/483) of the time, respectively. The kappa scores for absolute and relative contraindications were 0.29 and 0.23, respectively. The kappa score for the VTE plan was 0.28 and represents only fair agreement (Table 2).

Subgroup analysis of the 15 intern participants for ICC for the risk score was 0.63. The kappa scores for risk stratification and VTE plan were 0.47 and 0.23, respectively. The kappa scores for senior residents represent aggregate data of 168 observations of second‐ and third‐year residents. For senior residents, the kappa scores for risk stratification and VTE plan were 0.61 and 0.35, respectively (Table 3).

Intra‐Class Correlation (ICC) and Kappa Scores for Venous Thromboembolic Events (VTE)
  Risk ScoreStratificationAbsolute ContraindicationRelative ContraindicationVTE Plan
  • These data reflect less than 300 observations.

AggregateICC0.66    
 Kappa 0.510.290.230.28
InternICC0.63    
 Kappa 0.47NANA0.23
SenioraICC0.73    
 Kappa 0.61NANA0.35

Discussion

We performed this study to determine how reliably our medical residents could apply a point‐based VTE risk assessment tool, similar to those published previously.11 We observed that early in the academic year, our residents were not able to use this tool reliably. While our study does not evaluate the effects of audit and feedback, reminder alerts, or educational interventions, an important first step toward quality improvement in VTE prophylaxis is to reduce variability in risk assessment and decision making. In this endeavor, our results differ markedly from those in the literature. For instance, one study used 3 trained nurses to employ a similar risk assessment tool, and found an ICC of 0.98 for overall assessments of VTE risk, but did not report protocol adherence.19 Another study found inter‐rater reliability to be high among 5 physician observers (kappa scores of 0.81 and 0.90 for risk stratification and VTE plan, respectively).18 These two studies evaluated the performance of experienced evaluators who employed different and simpler VTE risk assessment tools. Our study determined that the inter‐rater reliability of risk assessment and VTE plan between residents using a point‐based VTE risk assessment tool was significantly lower, at 0.51 and 0.28, respectively. There was marked disparity between the lead author's and residents' risk assessments of those deemed to be at low and high risk (Table 1). While both determined approximately one‐third of the patient vignettes to be at moderate risk, the residents misclassified those at high risk in comparison with the author's assessments. This underestimation of VTE risk could lead to profound underprophylaxis in at‐risk patients. To the extent that our findings represent those in other teaching hospitals, such errors could hinder VTE quality improvement efforts in such institutions.

Previous studies that successfully improved VTE prophylaxis rates coupled a risk assessment tool with provider education as well as audit‐and‐feedback interventions.25, 26 In one study, provider education occurred on the first day of every month with an orientation to the hospital's recommended VTE prevention strategies.26 Another study sought to improve the rates of VTE prophylaxis in medical intensive care (MICU) patients without performing individualized risk assessment.27 Using only weekly graphic feedback and verbal reminders to the medical team, it showed an improvement in VTE prophylaxis for 1 year. A third study improved VTE prophylaxis adherence and reduced VTE at 90 days using only reminder alerts.28 Interestingly, several studies reduced the incidence of VTE without employing any patient risk stratification.29 These studies suggest that improvement in VTE prophylaxis rates could have occurred as result of audit‐and‐feedback or reminder systems and perhaps independent of the reliable application of a risk assessment tool.29 The studies that used risk assessment tools with layered interventions make it difficult to interpret whether the tool or the layered interventions were responsible for the improvement in VTE outcomes. Ours is the first study to evaluate how reliably residents can apply a tool independent of other interventions. With only fair to moderate resident agreement in patient risk assessment and VTE plan, our study suggests that the complexity of a point‐based risk assessment protocol (as opposed to a simplified three‐tiered approach) may affect resident prescriptive behavior.

As a result, our study corroborates two things: first, in medical centers that rely on residents to perform VTE prevention using individualized risk assessment, a multilayered approach for VTE prevention must occur. Second, a passively disseminated VTE protocol in the form of a pocket card will most likely not create a sustained improvement in VTE prophylaxis rates or reduce VTE.3035

When addressing certain aspects of quality improvement and safety, teaching hospitals must recognize that their efforts largely rely on resident performance. The 2009 National Resident Matching Program data indicate that there are 22,427 intern positions available in the United States. Often it is the resident's responsibility to perform risk assessments and provide prophylaxis, possibly using a tool that is too complex to apply reliably. Several studies have determined that 65% of medical errors were committed by interns and that 35‐44% of those errors resulted from knowledge deficits.3638 In order to best improve adherence to clinical guidelines, strategies that result in changing physician behavior need to be implemented, and can include but are not limited to the ones found in Figure 2.39 Ideally, teaching centers with computerized order entry should embed the risk assessment process as part of an admission/transfer order set, with a reminder alert. The alert would be activated when at‐risk patients do not receive appropriate prophylaxis. Most alert systems require hospitals to have computerized order entry, which has achieved only 20% market penetration in US hospitals.40, 41 Therefore, some hospitals employ, or intend to employ, passively disseminated risk assessment tools in the form of pocket cards or preprinted forms. These methods are estimated to improve prophylaxis by only 50% and are therefore not considered to be highly reliable strategies.3135

Figure 2
Strategies for improving adherence to clinical guidelines for venous thromboembolic events (VTE).

Our study demonstrates only fair to moderate reliability of a point‐based VTE risk assessment tool when used by residents independent of other strategies. It also suggests that residents underestimate those at high risk. In addition, our residents' protocol adherence was suboptimal and would have resulted in appropriate prophylaxis approximately 50% of the time in patients at moderate or high VTE risk. Therefore, when risk assessment tools such as ours are used, it is imperative that frequent education be combined with real‐time patient identification strategies as well as audit and feedback, a process called measure‐vention.13, 14 This is especially true when the risk assessment process is not linked to a reminder system as part of computer‐assisted order entry protocols.

A limitation of our study was the lack of a control group. Since all the residents in attendance received the same clinical vignettes, it would have been of interest to see how the risk assessment tool performed compared with residents who did not have access to the tool. However, based on average noon conference attendance, it would have been difficult to achieve an adequate number of observations to calculate credible ICC and kappa scores. Other limitations include the high number of interns who completed the vignettes compared with senior residents, and the lack of additional attending reviewers to score the vignettes prior to the session. Ideally, in determining the accuracy of protocol adherence, we would have compared residents' determinations with those of several experts who had used an adjudication process in the event of disagreement. In our ongoing work, we are collecting data from a representative sample of attending physicians at our hospital to compare their assessments both with each other and with those of the residents.

Another issue in our design was that the study presented only a limited amount of medical information in the vignettes. In actual clinical circumstances, the amount of historical information is greater and more complicated. One could argue that the artificiality of clinical vignettes is not an accurate representation of resident performance when ordering VTE prophylaxis. However, this approach limits case‐mix variation, so residents should have been able to reach similar conclusions with the information given. Thus the limited information should have maximized residents' intentions to prescribe VTE prophylaxis, and kappa scores would likely be lower in real clinical settings. Finally, our kappa scores were calculated based on aggregate data of interns and residents; however, interns comprised almost two‐thirds of the resident participants. As reported in the results section, intern inter‐rater reliability was slightly lower compared with the senior resident subgroup, suggesting that the variability may be a result of less clinical experience of the interns. However, the study was not powered to assess differences in kappa scores for level of training.

In conclusion, we determined the inter‐rater reliability of an individualized, point‐based VTE risk assessment tool when used by medical residents unfamiliar with its use. Our study showed that under conditions of minimal education, a point‐based VTE assessment tool achieves only fair to moderate reliability. It also suggests that as a stand‐alone tool without a reminder alert, adherence to VTE prevention guidelines is suboptimal and might result in underprophylaxis of hospitalized medical patients at moderate or high VTE risk. In fact, with appropriate prophylaxis, rates were maximally estimated to be 55% (Table 2). Because of the high percentage of interns in the study, these results approximate intern application of a VTE prevention protocol independent of other interventions. Comparing reliability data from our study with those of others raises the question of whether the observed differences in kappa score are because other studies used highly trained observers or because their protocols were less complex. However, a recent study validated a simpler method of VTE risk grouping that performs well regardless of clinical experience.20 Future studies are needed to determine whether there is improved resident inter‐rater reliability using a point‐based risk assessment tool that is embedded into a computerized order entry system with electronic reminder alerts. Finally, in actual clinical settings, the question remains of whether kappa scores correlate with protocol adherence, prophylaxis rates, and VTE reduction when using point‐based tools. If not, then the use of simplified risk‐stratification tools and VTE measure‐vention strategies should be implemented.

Acknowledgements

The authors thank Lisabeth V. Scalzi, MD, MS, Lora Moyer, Kevin McKenna MD, Hammid Al‐Mondhiry, Lucille Anderson, MD, Kathleen Williams, Kevin Larraway, Cynthia Chuang, MD, MS, the residents of the Internal Medicine and Combined Medicine/Pediatrics residencies, and the division of General Internal Medicine at Hershey Medical Center.

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  16. Maynard G,Stein J.Designing and implementing effective venous thromboembolism prevention protocols: lessons from collaborative efforts.J Thromb Thrombolysis.2010;29(2):159166.
  17. Runyon MS,Richman PB,Kline JA.Emergency medicine practitioner knowledge and use of decision rules for the evaluation of patients with suspected pulmonary embolism: variations by practice setting and training level.Acad Emerg Med.2007;14(1):5357.
  18. Maynard GA, Morris TA, Jenkins IH, Stone S, Lee J, Renvall M, Fink E, Schoenhaus R.Optimizing prevention of hospital‐acquired (HA) venous thromboembolism (VTE): prospective validation of a VTE risk assessment model (RAM).J Hosp Med.2010;5(1):1018..
  19. McCaffrey R, Bishop M, Adonis‐Rizzo M, et al.Development and testing of a DVT risk assessment tool: providing evidence of validity and reliability.Worldviews Evid Based Nurs.2007;4(1):1420.
  20. Schroy PC, Emmons K, Peters E, et al.A novel educational strategy to enhance internal medicine residents' familial colorectal cancer knowledge and risk assessment skills.Am J Gastroenterol.2005;100(3):677684.
  21. Davis D,O'Brien MA, Freemantle N, Wolf FM, Mazmanian P, Taylor‐Vaisey A.Impact of formal continuing medical education: do conferences, workshops, rounds, and other traditional continuing education activities change physician behavior or health care outcomes?JAMA.1999;282(9):867874.
  22. Peabody JW, Luck J, Glassman P, et al.Comparison of vignettes, standardized patients, and chart abstraction: a prospective validation study of 3 methods for measuring quality.JAMA.2000;283(13):17151722.
  23. Nunnally JC.Psychometric Theory.New Delhi:Tate McGraw‐Hill;1981.
  24. Shrout PE,Fleiss JL.Intraclass correlations: uses in assessing rater reliability.Psychol Bull.1979;86(2):420428.
  25. Bullock‐Palmer RP,Weiss S,Hyman C.Innovative approaches to increase deep vein thrombosis prophylaxis rate resulting in a decrease in hospital‐acquired deep vein thrombosis at a tertiary‐care teaching hospital.J Hosp Med.2008;3(2):148155.
  26. Cohn SL,Adekile A,Mahabir V.Improved use of thromboprophylaxis for deep vein thrombosis following an educational intervention.J Hosp Med.2006;1(6):331338.
  27. McMullin J, Cook D, Griffith L, et al.Minimizing errors of omission: behavioural reenforcement of heparin to avert venous emboli: the BEHAVE study.Crit Care Med.2006;34(3):694699.
  28. Kucher N, Koo S, Quiroz R, et al.Electronic alerts to prevent venous thromboembolism among hospitalized patients.N Engl J Med.2005;352(10):969977.
  29. McEleny P, Bowie P, Robins JB, Brown RC.Getting a validated guideline into local practice: implementation and audit of the SIGN guideline on the prevention of deep vein thrombosis in a district general hospital.Scott Med J.1998;43(1):2325.
  30. Nolan T,Haraden C,Griffin FA. Improving the Reliability of Health Care. IHI Innovation Series white paper 2004. Available at: www.IHI.org/IHI/Results/WhitePapers/Improving theReliabilityof HealthCare.htm. Accessed October 4,2010.
  31. Ageno W, Squizzato A, Ambrosini F, et al.Thrombosis prophylaxis in medical patients: a retrospective review of clinical practice patterns.Haematologica.2002;87(7):746750; discussion 250.
  32. Ahmad YA,Bruce IN.Genetic epidemiology: systemic lupus erythematosus.Arthritis Res.2001;3(6):331336.
  33. Arnold DM,Kahn SR,Shrier I.Missed opportunities for prevention of venous thromboembolism: an evaluation of the use of thromboprophylaxis guidelines.Chest.2001;120(6):19641971.
  34. Bratzler DW, Raskob GE, Murray CK, Bumpus LJ, Piatt DS.Underuse of venous thromboembolism prophylaxis for general surgery patients: physician practices in the community hospital setting.Arch Intern Med.1998;158(17):19091912.
  35. Burns PJ,Wilsom RG,Cunningham C.Venous thromboembolism prophylaxis used by consultant general surgeons in Scotland.J R Coll Surg Edinb.2001;46(6):329333.
  36. Walling HW,Veremakis C.Ordering errors by first‐year residents: evidence of learning from mistakes.Mo Med.2004;101(2):128131.
  37. Likic R,Maxwell SRJ.Prevention of medication errors: teaching and training.Br J Clin Pharmacol.2009;67(6):656661.
  38. Larson KA,Wiggins EF,Goldfarb MA.Reducing medication errors in a surgical residency training program.Am Surg.2004;70(5):467471.
  39. Cabana MD, Rand CS, Powe NR, et al.Why don't physicians follow clinical practice guidelines? A framework for improvement.JAMA.1999;282(15):14581465.
  40. Ford EW, McAlearney AS, Phillips MT, Menachemi N, Rudolph B.Predicting computerized physician order entry system adoption in US hospitals: can the federal mandate be met?Int J Med Inform.2008;77(8):539545.
  41. Aarts J,Koppel F.Implementation of computerized physician order entry in seven countries.Health Aff (Millwood).2009;28(2):404414.
Article PDF
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Journal of Hospital Medicine - 6(4)
Page Number
195-201
Legacy Keywords
clinical vignettes, inter‐rater reliability, process improvement, residents, risk assessment, venous thromboembolism
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Venous thromboembolic events (VTE) are a significant cause of mortality in hospitalized medical and surgical patients.1, 2 The incidence of hospital‐acquired deep vein thrombosis (DVT) is 1040% among medical or general surgical patients in the absence of VTE prophylaxis.3 Approximately 5075% of these cases are preventable with appropriate prophylaxis.3, 4 To reduce hospital‐acquired VTE, the American College of Chest Physicians (ACCP) has published VTE prevention guidelines regularly since 1986. The latest version of the ACCP guidelines recommends that every hospital have an institution‐wide policy that encourages use of VTE prevention strategies. Nevertheless, current evidence demonstrates that VTE prophylaxis remains underutilized in at‐risk patients.5, 6 For example, the ENDORSE study showed that only 39% of at‐risk medical patients received appropriate VTE prophylaxis.6 A more recent study estimated that 58% of hospital‐acquired VTEs were preventable with appropriate prophylaxis utilization.7

Such data demonstrate that a quality gap exists between VTE prophylaxis guideline recommendations and actual practice. Such a gap highlights the need to identify barriers to appropriate implementation of systems‐based strategies aimed at preventing VTE. A presumed barrier for adherence to any VTE protocol is the complexity involved in performing individualized risk assessments.810 All VTE prophylaxis strategies require the clinician to risk‐stratify each patient, identify contraindications to a prophylaxis strategy, and select an accepted strategy. While many VTE risk assessment protocols exist, they tend to fall into two categories: 1) a point‐based system, and 2) a simplified tiered system. Point‐based clinical prediction rules have been advocated by Caprini and others.1115 Such approaches require the clinician to assign points during the identification of VTE risk factors. The clinician must add the points to determine a patient's cumulative VTE risk and use the points to classify that risk as low, moderate, or high. Such point‐based systems are generally considered complex and may underestimate VTE risk, potentially leading to underutilization of prophylaxis strategies.16

Studies have demonstrated that complexity introduces variation into the decision‐making process.17 As a result, both the ACCP and SHM advocate for simplifying the VTE risk assessment process.4, 18 To date, several studies have demonstrated that attending physicians and nurses can reliably apply a VTE risk assessment tool, but none that measure how reliably residents can perform this task when using a point‐based tool.18, 19 For academic medical centers, information about the reliability of such tools is especially important, since they will often be applied by physicians‐in‐training, who have limited knowledge and experience with VTE guidelines and risk assessment. The goal of our study, therefore, was to use clinical vignettes to determine the reliability and protocol adherence of medical residents' application of an adapted point‐based VTE risk assessment tool, independent of other interventions.

Methods

Development of the Risk Assessment Tool

A multispecialty team adapted existing individualized VTE risk assessment tools based on one developed by Caprini.11 The VTE tool (Fig. 1) was designed to assist residents in making two essential determinations prior to ordering a prophylaxis plan. The first determination was the calculation of a total risk score (070 points). This score was determined by identifying and assigning a point value to all medical and surgical risk factors, and summing the points into 3 categories: low (01 point), moderate (24 points), and high (>4 points) VTE risk. The second determination was to identify any contraindications to pharmacological prophylaxis. Like other nonvalidated tools, our tool divided contraindications into absolute or relative. After making these two determinations, residents were encouraged to order 1 of 6 VTE prophylaxis plans. These plans were intended to balance VTE risk against risk factors for bleeding due to prophylaxis.

Figure 1
Risk assessment tool for venous thromboembolic events (VTE). AT, anti thrombin; BMI, body mass index; CBC, complete blood count; CI, contraindication; CrCl, creatine clearance; DBP, diastolic blood pressure; FVL, factor V leiden; GI, gastrointestinal; GU, genitourinary; HIT/TS, heparin‐induced thrombocytopenia/thrombosis syndrome; H&P, history and physical; INR, international normalized ratio; LTAC, long‐term acute care; PS, protein S; PC, protein C; PT, prothrombin time; PTT, partial thromboplastiin time; SBP, systolic blood pressure; TEDS, thromboembolism deterents.

Construction of Clinical Vignettes

Approval was obtained by the Pennsylvania State University Institutional Review Board. Since previous research demonstrates the utility of clinical vignettes to study the effectiveness of guideline application and decision making, we used a series of 21 randomly selected and de‐identified clinical vignettes to portray a range of real‐world patient admission scenarios.2022 We identified individuals who had been admitted to the Hershey Medical Center using data from the inpatient electronic health record and applying the following inclusion criteria: age >17 years, and admission to a general medical service from the Emergency Department during a 14‐day period in 2008. Since more than 80% of patients admitted to our medical service are admitted through the Emergency Department and residents place all of the admission orders, our goal was to use vignettes that were typical of patients they commonly admit. We attached a paper form of our institution's VTE prophylaxis strategy (Figure 1) to each vignette.

Data Collection

A 1‐hour noon conference titled VTE Workshop was conducted by one of the authors (M.J.B.) during the first quarter of the 2008 academic year. We asked the medical residents to apply the VTE prophylaxis protocol to 21 vignettes during this session. In order to determine the appropriate time allotted to complete the vignettes, each case was completed by M.J.B. and three medical residents (one intern, one second year, and one third year) prior to conducting the VTE workshop. Based on these data, we determined that the median time to complete each vignette was 2 minutes and 15 seconds (range 30 seconds to 7 minutes). Therefore, we assumed that the 21 vignettes could be completed within 1 hour. At the beginning of the conference, the residents were provided with 10 minutes of verbal instruction about how to apply the VTE risk assessment tool. They were instructed to provide a total risk score (070 points) and, based on the total score, to classify each patient as low, moderate, or high risk for VTE. Following the risk assignment, they were instructed to document any absolute and relative contraindications. Finally, they were asked to select the most appropriate VTE prophylaxis plan according to the recommendations of the protocol. Vignettes were considered complete if they had an assessment and plan for >75% of the cases.

Prior to conducting this study, there had been no formal orientation regarding use of the VTE risk assessment tool or incorporation of it into our institution's computerized order entry system. Average attendance for the noon conference is between 20 and 30 house staff, approximately one‐third of the entire residency. Medical students were excluded from the study. All respondents voluntarily and anonymously performed the assessments, and indicated on the front of their vignette packet their level of training as PGY‐1, ‐2, or ‐3. The sessions were overseen by one of the authors to ensure that no communication occurred among the residents.

Data Analysis

We constructed a database with five variables collected from each resident's VTE risk assessment form: 1) a total risk score, 2) a risk classification (low, medium, or high), 3) the number and type of absolute contraindications to pharmacological prophylaxis, 4) the number and type of relative contraindications to pharmacological prophylaxis, and 5) a VTE prophylaxis plan. The lead author also performed these assessments of the 21 vignettes 1 month prior to the resident session. In power calculations performed prior to the session, we determined that the study would need at least 300 observations in order to calculate inter‐rater reliability.23 With the estimation that between 20 and 30 residents would attend, we determined that 21 vignettes would exceed the minimum required observations to allow for an accurate calculation of inter‐rater reliability.

The total risk score was treated as a continuous variable for which the intra‐class correlation (ICC) was calculated. The ICC is used to assess the consistency, or conformity, of measurements made by multiple observers measuring the same quantity.24 Risk stratification, presence of absolute and relative contraindications, and VTE plan were treated as categorical variables. For these, we used Cohen's kappa to assess variability in resident ratings. The kappa score has been used in other studies to determine inter‐rater reliability using similar VTE risk assessment tools.18, 19 Finally, adherence to our hospital's protocol was determined by comparing the residents' VTE plans with the lead author's VTE plans for each of the 21 vignettes. We used SAS 9.1.3 for all statistical analyses (SAS Institute, Cary, NC).

Results

Twenty‐six medical residents attended the conference. Three residents left without submitting their assessments and were excluded from the analysis. Of the 23 residents included in the analysis, 15 (65%) were interns, 5 (22%) second‐year residents, and 3 (13%) third‐year residents. A maximum of 483 observations (21 clinical vignettes and 23 residents) was possible. Six (1%) risk stratifications were missing, and 14 (3%) VTE prophylaxis plans were missing. Therefore, out of a possible 483 paired assessments and plans, complete data existed for 95% (469) of the observations. Residents risk‐stratified the vignettes as low risk for 27% of cases, moderate risk for 38%, and high risk 34%. These differed from those of the lead author, who stratified proportionately more vignettes as high risk (Table 1).

Comparison of Attending and Resident Patient Risk Stratification
Risk StratificationResident no./total (%)Attending no./total (%)
Low130/479 (27)3/21 (14)
Moderate183/479 (38)7/21 (33)
High166/479 (34)11/21 (52)

Of those vignette patients stratified as high risk, 77% (128/166) received some form of prophylaxis. Of those stratified as moderate risk, 66% (121/183) received some form of prophylaxis. Finally, of those stratified as low risk, 15% (20/130) received some form of prophylaxis. To explore the impact of the disparity in risk assessments between residents and attending physicians, we used the lead author's assessments as the standard for comparison, and determined that only 64% (309/479) of the observations were risk‐stratified correctly. To emphasize further the potential negative impact of these misclassifications, we determined that appropriate plans would have occurred only 47% of the time. Analysis of these data via risk category showed that low‐risk patients received appropriate prophylaxis 84% of the time. However, protocol adherence for moderate and high‐risk patients occurred only 33 and 40% of the time, respectively (Table 2). Making the assumption that those vignette patients at moderate and high risk who only received mechanical prophylaxis had appropriate contraindications to heparin prophylaxis, protocol adherence remained low at 54 and 58%, respectively.

Resident Adherence to the Protocol
Attending ClassificationTotalAppropriate Risk Assessment No. (%)SCDs Only No. (%)Heparin OnlyBoth Heparin and SCDsAmbulation
  • Abbreviation: SCD, sequential compression device.

  • Plan in accordance with protocol's recommendations based on the VTE risk assessment.

  • Appropriate adjuvant prophylaxis if contraindication documented.

Low risk11586 (75)11 (10)7 (6)093 (84)a
Moderate risk13885 (62)28 (21)b44 (33)a16 (12)47 (35)
High risk230138 (60)39 (18)b69 (31)88 (40)a27 (12)
Total483309 (64)78 (16)120 (26)104 (22)167 (36)

The ICC for the total risk score was 0.66, and the kappa coefficient for risk stratification was 0.51 (95% CI 0.50, 0.53), both of which represent moderate agreement. Absolute and relative contraindications were identified 12% (57/483) and 13% (61/483) of the time, respectively. The kappa scores for absolute and relative contraindications were 0.29 and 0.23, respectively. The kappa score for the VTE plan was 0.28 and represents only fair agreement (Table 2).

Subgroup analysis of the 15 intern participants for ICC for the risk score was 0.63. The kappa scores for risk stratification and VTE plan were 0.47 and 0.23, respectively. The kappa scores for senior residents represent aggregate data of 168 observations of second‐ and third‐year residents. For senior residents, the kappa scores for risk stratification and VTE plan were 0.61 and 0.35, respectively (Table 3).

Intra‐Class Correlation (ICC) and Kappa Scores for Venous Thromboembolic Events (VTE)
  Risk ScoreStratificationAbsolute ContraindicationRelative ContraindicationVTE Plan
  • These data reflect less than 300 observations.

AggregateICC0.66    
 Kappa 0.510.290.230.28
InternICC0.63    
 Kappa 0.47NANA0.23
SenioraICC0.73    
 Kappa 0.61NANA0.35

Discussion

We performed this study to determine how reliably our medical residents could apply a point‐based VTE risk assessment tool, similar to those published previously.11 We observed that early in the academic year, our residents were not able to use this tool reliably. While our study does not evaluate the effects of audit and feedback, reminder alerts, or educational interventions, an important first step toward quality improvement in VTE prophylaxis is to reduce variability in risk assessment and decision making. In this endeavor, our results differ markedly from those in the literature. For instance, one study used 3 trained nurses to employ a similar risk assessment tool, and found an ICC of 0.98 for overall assessments of VTE risk, but did not report protocol adherence.19 Another study found inter‐rater reliability to be high among 5 physician observers (kappa scores of 0.81 and 0.90 for risk stratification and VTE plan, respectively).18 These two studies evaluated the performance of experienced evaluators who employed different and simpler VTE risk assessment tools. Our study determined that the inter‐rater reliability of risk assessment and VTE plan between residents using a point‐based VTE risk assessment tool was significantly lower, at 0.51 and 0.28, respectively. There was marked disparity between the lead author's and residents' risk assessments of those deemed to be at low and high risk (Table 1). While both determined approximately one‐third of the patient vignettes to be at moderate risk, the residents misclassified those at high risk in comparison with the author's assessments. This underestimation of VTE risk could lead to profound underprophylaxis in at‐risk patients. To the extent that our findings represent those in other teaching hospitals, such errors could hinder VTE quality improvement efforts in such institutions.

Previous studies that successfully improved VTE prophylaxis rates coupled a risk assessment tool with provider education as well as audit‐and‐feedback interventions.25, 26 In one study, provider education occurred on the first day of every month with an orientation to the hospital's recommended VTE prevention strategies.26 Another study sought to improve the rates of VTE prophylaxis in medical intensive care (MICU) patients without performing individualized risk assessment.27 Using only weekly graphic feedback and verbal reminders to the medical team, it showed an improvement in VTE prophylaxis for 1 year. A third study improved VTE prophylaxis adherence and reduced VTE at 90 days using only reminder alerts.28 Interestingly, several studies reduced the incidence of VTE without employing any patient risk stratification.29 These studies suggest that improvement in VTE prophylaxis rates could have occurred as result of audit‐and‐feedback or reminder systems and perhaps independent of the reliable application of a risk assessment tool.29 The studies that used risk assessment tools with layered interventions make it difficult to interpret whether the tool or the layered interventions were responsible for the improvement in VTE outcomes. Ours is the first study to evaluate how reliably residents can apply a tool independent of other interventions. With only fair to moderate resident agreement in patient risk assessment and VTE plan, our study suggests that the complexity of a point‐based risk assessment protocol (as opposed to a simplified three‐tiered approach) may affect resident prescriptive behavior.

As a result, our study corroborates two things: first, in medical centers that rely on residents to perform VTE prevention using individualized risk assessment, a multilayered approach for VTE prevention must occur. Second, a passively disseminated VTE protocol in the form of a pocket card will most likely not create a sustained improvement in VTE prophylaxis rates or reduce VTE.3035

When addressing certain aspects of quality improvement and safety, teaching hospitals must recognize that their efforts largely rely on resident performance. The 2009 National Resident Matching Program data indicate that there are 22,427 intern positions available in the United States. Often it is the resident's responsibility to perform risk assessments and provide prophylaxis, possibly using a tool that is too complex to apply reliably. Several studies have determined that 65% of medical errors were committed by interns and that 35‐44% of those errors resulted from knowledge deficits.3638 In order to best improve adherence to clinical guidelines, strategies that result in changing physician behavior need to be implemented, and can include but are not limited to the ones found in Figure 2.39 Ideally, teaching centers with computerized order entry should embed the risk assessment process as part of an admission/transfer order set, with a reminder alert. The alert would be activated when at‐risk patients do not receive appropriate prophylaxis. Most alert systems require hospitals to have computerized order entry, which has achieved only 20% market penetration in US hospitals.40, 41 Therefore, some hospitals employ, or intend to employ, passively disseminated risk assessment tools in the form of pocket cards or preprinted forms. These methods are estimated to improve prophylaxis by only 50% and are therefore not considered to be highly reliable strategies.3135

Figure 2
Strategies for improving adherence to clinical guidelines for venous thromboembolic events (VTE).

Our study demonstrates only fair to moderate reliability of a point‐based VTE risk assessment tool when used by residents independent of other strategies. It also suggests that residents underestimate those at high risk. In addition, our residents' protocol adherence was suboptimal and would have resulted in appropriate prophylaxis approximately 50% of the time in patients at moderate or high VTE risk. Therefore, when risk assessment tools such as ours are used, it is imperative that frequent education be combined with real‐time patient identification strategies as well as audit and feedback, a process called measure‐vention.13, 14 This is especially true when the risk assessment process is not linked to a reminder system as part of computer‐assisted order entry protocols.

A limitation of our study was the lack of a control group. Since all the residents in attendance received the same clinical vignettes, it would have been of interest to see how the risk assessment tool performed compared with residents who did not have access to the tool. However, based on average noon conference attendance, it would have been difficult to achieve an adequate number of observations to calculate credible ICC and kappa scores. Other limitations include the high number of interns who completed the vignettes compared with senior residents, and the lack of additional attending reviewers to score the vignettes prior to the session. Ideally, in determining the accuracy of protocol adherence, we would have compared residents' determinations with those of several experts who had used an adjudication process in the event of disagreement. In our ongoing work, we are collecting data from a representative sample of attending physicians at our hospital to compare their assessments both with each other and with those of the residents.

Another issue in our design was that the study presented only a limited amount of medical information in the vignettes. In actual clinical circumstances, the amount of historical information is greater and more complicated. One could argue that the artificiality of clinical vignettes is not an accurate representation of resident performance when ordering VTE prophylaxis. However, this approach limits case‐mix variation, so residents should have been able to reach similar conclusions with the information given. Thus the limited information should have maximized residents' intentions to prescribe VTE prophylaxis, and kappa scores would likely be lower in real clinical settings. Finally, our kappa scores were calculated based on aggregate data of interns and residents; however, interns comprised almost two‐thirds of the resident participants. As reported in the results section, intern inter‐rater reliability was slightly lower compared with the senior resident subgroup, suggesting that the variability may be a result of less clinical experience of the interns. However, the study was not powered to assess differences in kappa scores for level of training.

In conclusion, we determined the inter‐rater reliability of an individualized, point‐based VTE risk assessment tool when used by medical residents unfamiliar with its use. Our study showed that under conditions of minimal education, a point‐based VTE assessment tool achieves only fair to moderate reliability. It also suggests that as a stand‐alone tool without a reminder alert, adherence to VTE prevention guidelines is suboptimal and might result in underprophylaxis of hospitalized medical patients at moderate or high VTE risk. In fact, with appropriate prophylaxis, rates were maximally estimated to be 55% (Table 2). Because of the high percentage of interns in the study, these results approximate intern application of a VTE prevention protocol independent of other interventions. Comparing reliability data from our study with those of others raises the question of whether the observed differences in kappa score are because other studies used highly trained observers or because their protocols were less complex. However, a recent study validated a simpler method of VTE risk grouping that performs well regardless of clinical experience.20 Future studies are needed to determine whether there is improved resident inter‐rater reliability using a point‐based risk assessment tool that is embedded into a computerized order entry system with electronic reminder alerts. Finally, in actual clinical settings, the question remains of whether kappa scores correlate with protocol adherence, prophylaxis rates, and VTE reduction when using point‐based tools. If not, then the use of simplified risk‐stratification tools and VTE measure‐vention strategies should be implemented.

Acknowledgements

The authors thank Lisabeth V. Scalzi, MD, MS, Lora Moyer, Kevin McKenna MD, Hammid Al‐Mondhiry, Lucille Anderson, MD, Kathleen Williams, Kevin Larraway, Cynthia Chuang, MD, MS, the residents of the Internal Medicine and Combined Medicine/Pediatrics residencies, and the division of General Internal Medicine at Hershey Medical Center.

Venous thromboembolic events (VTE) are a significant cause of mortality in hospitalized medical and surgical patients.1, 2 The incidence of hospital‐acquired deep vein thrombosis (DVT) is 1040% among medical or general surgical patients in the absence of VTE prophylaxis.3 Approximately 5075% of these cases are preventable with appropriate prophylaxis.3, 4 To reduce hospital‐acquired VTE, the American College of Chest Physicians (ACCP) has published VTE prevention guidelines regularly since 1986. The latest version of the ACCP guidelines recommends that every hospital have an institution‐wide policy that encourages use of VTE prevention strategies. Nevertheless, current evidence demonstrates that VTE prophylaxis remains underutilized in at‐risk patients.5, 6 For example, the ENDORSE study showed that only 39% of at‐risk medical patients received appropriate VTE prophylaxis.6 A more recent study estimated that 58% of hospital‐acquired VTEs were preventable with appropriate prophylaxis utilization.7

Such data demonstrate that a quality gap exists between VTE prophylaxis guideline recommendations and actual practice. Such a gap highlights the need to identify barriers to appropriate implementation of systems‐based strategies aimed at preventing VTE. A presumed barrier for adherence to any VTE protocol is the complexity involved in performing individualized risk assessments.810 All VTE prophylaxis strategies require the clinician to risk‐stratify each patient, identify contraindications to a prophylaxis strategy, and select an accepted strategy. While many VTE risk assessment protocols exist, they tend to fall into two categories: 1) a point‐based system, and 2) a simplified tiered system. Point‐based clinical prediction rules have been advocated by Caprini and others.1115 Such approaches require the clinician to assign points during the identification of VTE risk factors. The clinician must add the points to determine a patient's cumulative VTE risk and use the points to classify that risk as low, moderate, or high. Such point‐based systems are generally considered complex and may underestimate VTE risk, potentially leading to underutilization of prophylaxis strategies.16

Studies have demonstrated that complexity introduces variation into the decision‐making process.17 As a result, both the ACCP and SHM advocate for simplifying the VTE risk assessment process.4, 18 To date, several studies have demonstrated that attending physicians and nurses can reliably apply a VTE risk assessment tool, but none that measure how reliably residents can perform this task when using a point‐based tool.18, 19 For academic medical centers, information about the reliability of such tools is especially important, since they will often be applied by physicians‐in‐training, who have limited knowledge and experience with VTE guidelines and risk assessment. The goal of our study, therefore, was to use clinical vignettes to determine the reliability and protocol adherence of medical residents' application of an adapted point‐based VTE risk assessment tool, independent of other interventions.

Methods

Development of the Risk Assessment Tool

A multispecialty team adapted existing individualized VTE risk assessment tools based on one developed by Caprini.11 The VTE tool (Fig. 1) was designed to assist residents in making two essential determinations prior to ordering a prophylaxis plan. The first determination was the calculation of a total risk score (070 points). This score was determined by identifying and assigning a point value to all medical and surgical risk factors, and summing the points into 3 categories: low (01 point), moderate (24 points), and high (>4 points) VTE risk. The second determination was to identify any contraindications to pharmacological prophylaxis. Like other nonvalidated tools, our tool divided contraindications into absolute or relative. After making these two determinations, residents were encouraged to order 1 of 6 VTE prophylaxis plans. These plans were intended to balance VTE risk against risk factors for bleeding due to prophylaxis.

Figure 1
Risk assessment tool for venous thromboembolic events (VTE). AT, anti thrombin; BMI, body mass index; CBC, complete blood count; CI, contraindication; CrCl, creatine clearance; DBP, diastolic blood pressure; FVL, factor V leiden; GI, gastrointestinal; GU, genitourinary; HIT/TS, heparin‐induced thrombocytopenia/thrombosis syndrome; H&P, history and physical; INR, international normalized ratio; LTAC, long‐term acute care; PS, protein S; PC, protein C; PT, prothrombin time; PTT, partial thromboplastiin time; SBP, systolic blood pressure; TEDS, thromboembolism deterents.

Construction of Clinical Vignettes

Approval was obtained by the Pennsylvania State University Institutional Review Board. Since previous research demonstrates the utility of clinical vignettes to study the effectiveness of guideline application and decision making, we used a series of 21 randomly selected and de‐identified clinical vignettes to portray a range of real‐world patient admission scenarios.2022 We identified individuals who had been admitted to the Hershey Medical Center using data from the inpatient electronic health record and applying the following inclusion criteria: age >17 years, and admission to a general medical service from the Emergency Department during a 14‐day period in 2008. Since more than 80% of patients admitted to our medical service are admitted through the Emergency Department and residents place all of the admission orders, our goal was to use vignettes that were typical of patients they commonly admit. We attached a paper form of our institution's VTE prophylaxis strategy (Figure 1) to each vignette.

Data Collection

A 1‐hour noon conference titled VTE Workshop was conducted by one of the authors (M.J.B.) during the first quarter of the 2008 academic year. We asked the medical residents to apply the VTE prophylaxis protocol to 21 vignettes during this session. In order to determine the appropriate time allotted to complete the vignettes, each case was completed by M.J.B. and three medical residents (one intern, one second year, and one third year) prior to conducting the VTE workshop. Based on these data, we determined that the median time to complete each vignette was 2 minutes and 15 seconds (range 30 seconds to 7 minutes). Therefore, we assumed that the 21 vignettes could be completed within 1 hour. At the beginning of the conference, the residents were provided with 10 minutes of verbal instruction about how to apply the VTE risk assessment tool. They were instructed to provide a total risk score (070 points) and, based on the total score, to classify each patient as low, moderate, or high risk for VTE. Following the risk assignment, they were instructed to document any absolute and relative contraindications. Finally, they were asked to select the most appropriate VTE prophylaxis plan according to the recommendations of the protocol. Vignettes were considered complete if they had an assessment and plan for >75% of the cases.

Prior to conducting this study, there had been no formal orientation regarding use of the VTE risk assessment tool or incorporation of it into our institution's computerized order entry system. Average attendance for the noon conference is between 20 and 30 house staff, approximately one‐third of the entire residency. Medical students were excluded from the study. All respondents voluntarily and anonymously performed the assessments, and indicated on the front of their vignette packet their level of training as PGY‐1, ‐2, or ‐3. The sessions were overseen by one of the authors to ensure that no communication occurred among the residents.

Data Analysis

We constructed a database with five variables collected from each resident's VTE risk assessment form: 1) a total risk score, 2) a risk classification (low, medium, or high), 3) the number and type of absolute contraindications to pharmacological prophylaxis, 4) the number and type of relative contraindications to pharmacological prophylaxis, and 5) a VTE prophylaxis plan. The lead author also performed these assessments of the 21 vignettes 1 month prior to the resident session. In power calculations performed prior to the session, we determined that the study would need at least 300 observations in order to calculate inter‐rater reliability.23 With the estimation that between 20 and 30 residents would attend, we determined that 21 vignettes would exceed the minimum required observations to allow for an accurate calculation of inter‐rater reliability.

The total risk score was treated as a continuous variable for which the intra‐class correlation (ICC) was calculated. The ICC is used to assess the consistency, or conformity, of measurements made by multiple observers measuring the same quantity.24 Risk stratification, presence of absolute and relative contraindications, and VTE plan were treated as categorical variables. For these, we used Cohen's kappa to assess variability in resident ratings. The kappa score has been used in other studies to determine inter‐rater reliability using similar VTE risk assessment tools.18, 19 Finally, adherence to our hospital's protocol was determined by comparing the residents' VTE plans with the lead author's VTE plans for each of the 21 vignettes. We used SAS 9.1.3 for all statistical analyses (SAS Institute, Cary, NC).

Results

Twenty‐six medical residents attended the conference. Three residents left without submitting their assessments and were excluded from the analysis. Of the 23 residents included in the analysis, 15 (65%) were interns, 5 (22%) second‐year residents, and 3 (13%) third‐year residents. A maximum of 483 observations (21 clinical vignettes and 23 residents) was possible. Six (1%) risk stratifications were missing, and 14 (3%) VTE prophylaxis plans were missing. Therefore, out of a possible 483 paired assessments and plans, complete data existed for 95% (469) of the observations. Residents risk‐stratified the vignettes as low risk for 27% of cases, moderate risk for 38%, and high risk 34%. These differed from those of the lead author, who stratified proportionately more vignettes as high risk (Table 1).

Comparison of Attending and Resident Patient Risk Stratification
Risk StratificationResident no./total (%)Attending no./total (%)
Low130/479 (27)3/21 (14)
Moderate183/479 (38)7/21 (33)
High166/479 (34)11/21 (52)

Of those vignette patients stratified as high risk, 77% (128/166) received some form of prophylaxis. Of those stratified as moderate risk, 66% (121/183) received some form of prophylaxis. Finally, of those stratified as low risk, 15% (20/130) received some form of prophylaxis. To explore the impact of the disparity in risk assessments between residents and attending physicians, we used the lead author's assessments as the standard for comparison, and determined that only 64% (309/479) of the observations were risk‐stratified correctly. To emphasize further the potential negative impact of these misclassifications, we determined that appropriate plans would have occurred only 47% of the time. Analysis of these data via risk category showed that low‐risk patients received appropriate prophylaxis 84% of the time. However, protocol adherence for moderate and high‐risk patients occurred only 33 and 40% of the time, respectively (Table 2). Making the assumption that those vignette patients at moderate and high risk who only received mechanical prophylaxis had appropriate contraindications to heparin prophylaxis, protocol adherence remained low at 54 and 58%, respectively.

Resident Adherence to the Protocol
Attending ClassificationTotalAppropriate Risk Assessment No. (%)SCDs Only No. (%)Heparin OnlyBoth Heparin and SCDsAmbulation
  • Abbreviation: SCD, sequential compression device.

  • Plan in accordance with protocol's recommendations based on the VTE risk assessment.

  • Appropriate adjuvant prophylaxis if contraindication documented.

Low risk11586 (75)11 (10)7 (6)093 (84)a
Moderate risk13885 (62)28 (21)b44 (33)a16 (12)47 (35)
High risk230138 (60)39 (18)b69 (31)88 (40)a27 (12)
Total483309 (64)78 (16)120 (26)104 (22)167 (36)

The ICC for the total risk score was 0.66, and the kappa coefficient for risk stratification was 0.51 (95% CI 0.50, 0.53), both of which represent moderate agreement. Absolute and relative contraindications were identified 12% (57/483) and 13% (61/483) of the time, respectively. The kappa scores for absolute and relative contraindications were 0.29 and 0.23, respectively. The kappa score for the VTE plan was 0.28 and represents only fair agreement (Table 2).

Subgroup analysis of the 15 intern participants for ICC for the risk score was 0.63. The kappa scores for risk stratification and VTE plan were 0.47 and 0.23, respectively. The kappa scores for senior residents represent aggregate data of 168 observations of second‐ and third‐year residents. For senior residents, the kappa scores for risk stratification and VTE plan were 0.61 and 0.35, respectively (Table 3).

Intra‐Class Correlation (ICC) and Kappa Scores for Venous Thromboembolic Events (VTE)
  Risk ScoreStratificationAbsolute ContraindicationRelative ContraindicationVTE Plan
  • These data reflect less than 300 observations.

AggregateICC0.66    
 Kappa 0.510.290.230.28
InternICC0.63    
 Kappa 0.47NANA0.23
SenioraICC0.73    
 Kappa 0.61NANA0.35

Discussion

We performed this study to determine how reliably our medical residents could apply a point‐based VTE risk assessment tool, similar to those published previously.11 We observed that early in the academic year, our residents were not able to use this tool reliably. While our study does not evaluate the effects of audit and feedback, reminder alerts, or educational interventions, an important first step toward quality improvement in VTE prophylaxis is to reduce variability in risk assessment and decision making. In this endeavor, our results differ markedly from those in the literature. For instance, one study used 3 trained nurses to employ a similar risk assessment tool, and found an ICC of 0.98 for overall assessments of VTE risk, but did not report protocol adherence.19 Another study found inter‐rater reliability to be high among 5 physician observers (kappa scores of 0.81 and 0.90 for risk stratification and VTE plan, respectively).18 These two studies evaluated the performance of experienced evaluators who employed different and simpler VTE risk assessment tools. Our study determined that the inter‐rater reliability of risk assessment and VTE plan between residents using a point‐based VTE risk assessment tool was significantly lower, at 0.51 and 0.28, respectively. There was marked disparity between the lead author's and residents' risk assessments of those deemed to be at low and high risk (Table 1). While both determined approximately one‐third of the patient vignettes to be at moderate risk, the residents misclassified those at high risk in comparison with the author's assessments. This underestimation of VTE risk could lead to profound underprophylaxis in at‐risk patients. To the extent that our findings represent those in other teaching hospitals, such errors could hinder VTE quality improvement efforts in such institutions.

Previous studies that successfully improved VTE prophylaxis rates coupled a risk assessment tool with provider education as well as audit‐and‐feedback interventions.25, 26 In one study, provider education occurred on the first day of every month with an orientation to the hospital's recommended VTE prevention strategies.26 Another study sought to improve the rates of VTE prophylaxis in medical intensive care (MICU) patients without performing individualized risk assessment.27 Using only weekly graphic feedback and verbal reminders to the medical team, it showed an improvement in VTE prophylaxis for 1 year. A third study improved VTE prophylaxis adherence and reduced VTE at 90 days using only reminder alerts.28 Interestingly, several studies reduced the incidence of VTE without employing any patient risk stratification.29 These studies suggest that improvement in VTE prophylaxis rates could have occurred as result of audit‐and‐feedback or reminder systems and perhaps independent of the reliable application of a risk assessment tool.29 The studies that used risk assessment tools with layered interventions make it difficult to interpret whether the tool or the layered interventions were responsible for the improvement in VTE outcomes. Ours is the first study to evaluate how reliably residents can apply a tool independent of other interventions. With only fair to moderate resident agreement in patient risk assessment and VTE plan, our study suggests that the complexity of a point‐based risk assessment protocol (as opposed to a simplified three‐tiered approach) may affect resident prescriptive behavior.

As a result, our study corroborates two things: first, in medical centers that rely on residents to perform VTE prevention using individualized risk assessment, a multilayered approach for VTE prevention must occur. Second, a passively disseminated VTE protocol in the form of a pocket card will most likely not create a sustained improvement in VTE prophylaxis rates or reduce VTE.3035

When addressing certain aspects of quality improvement and safety, teaching hospitals must recognize that their efforts largely rely on resident performance. The 2009 National Resident Matching Program data indicate that there are 22,427 intern positions available in the United States. Often it is the resident's responsibility to perform risk assessments and provide prophylaxis, possibly using a tool that is too complex to apply reliably. Several studies have determined that 65% of medical errors were committed by interns and that 35‐44% of those errors resulted from knowledge deficits.3638 In order to best improve adherence to clinical guidelines, strategies that result in changing physician behavior need to be implemented, and can include but are not limited to the ones found in Figure 2.39 Ideally, teaching centers with computerized order entry should embed the risk assessment process as part of an admission/transfer order set, with a reminder alert. The alert would be activated when at‐risk patients do not receive appropriate prophylaxis. Most alert systems require hospitals to have computerized order entry, which has achieved only 20% market penetration in US hospitals.40, 41 Therefore, some hospitals employ, or intend to employ, passively disseminated risk assessment tools in the form of pocket cards or preprinted forms. These methods are estimated to improve prophylaxis by only 50% and are therefore not considered to be highly reliable strategies.3135

Figure 2
Strategies for improving adherence to clinical guidelines for venous thromboembolic events (VTE).

Our study demonstrates only fair to moderate reliability of a point‐based VTE risk assessment tool when used by residents independent of other strategies. It also suggests that residents underestimate those at high risk. In addition, our residents' protocol adherence was suboptimal and would have resulted in appropriate prophylaxis approximately 50% of the time in patients at moderate or high VTE risk. Therefore, when risk assessment tools such as ours are used, it is imperative that frequent education be combined with real‐time patient identification strategies as well as audit and feedback, a process called measure‐vention.13, 14 This is especially true when the risk assessment process is not linked to a reminder system as part of computer‐assisted order entry protocols.

A limitation of our study was the lack of a control group. Since all the residents in attendance received the same clinical vignettes, it would have been of interest to see how the risk assessment tool performed compared with residents who did not have access to the tool. However, based on average noon conference attendance, it would have been difficult to achieve an adequate number of observations to calculate credible ICC and kappa scores. Other limitations include the high number of interns who completed the vignettes compared with senior residents, and the lack of additional attending reviewers to score the vignettes prior to the session. Ideally, in determining the accuracy of protocol adherence, we would have compared residents' determinations with those of several experts who had used an adjudication process in the event of disagreement. In our ongoing work, we are collecting data from a representative sample of attending physicians at our hospital to compare their assessments both with each other and with those of the residents.

Another issue in our design was that the study presented only a limited amount of medical information in the vignettes. In actual clinical circumstances, the amount of historical information is greater and more complicated. One could argue that the artificiality of clinical vignettes is not an accurate representation of resident performance when ordering VTE prophylaxis. However, this approach limits case‐mix variation, so residents should have been able to reach similar conclusions with the information given. Thus the limited information should have maximized residents' intentions to prescribe VTE prophylaxis, and kappa scores would likely be lower in real clinical settings. Finally, our kappa scores were calculated based on aggregate data of interns and residents; however, interns comprised almost two‐thirds of the resident participants. As reported in the results section, intern inter‐rater reliability was slightly lower compared with the senior resident subgroup, suggesting that the variability may be a result of less clinical experience of the interns. However, the study was not powered to assess differences in kappa scores for level of training.

In conclusion, we determined the inter‐rater reliability of an individualized, point‐based VTE risk assessment tool when used by medical residents unfamiliar with its use. Our study showed that under conditions of minimal education, a point‐based VTE assessment tool achieves only fair to moderate reliability. It also suggests that as a stand‐alone tool without a reminder alert, adherence to VTE prevention guidelines is suboptimal and might result in underprophylaxis of hospitalized medical patients at moderate or high VTE risk. In fact, with appropriate prophylaxis, rates were maximally estimated to be 55% (Table 2). Because of the high percentage of interns in the study, these results approximate intern application of a VTE prevention protocol independent of other interventions. Comparing reliability data from our study with those of others raises the question of whether the observed differences in kappa score are because other studies used highly trained observers or because their protocols were less complex. However, a recent study validated a simpler method of VTE risk grouping that performs well regardless of clinical experience.20 Future studies are needed to determine whether there is improved resident inter‐rater reliability using a point‐based risk assessment tool that is embedded into a computerized order entry system with electronic reminder alerts. Finally, in actual clinical settings, the question remains of whether kappa scores correlate with protocol adherence, prophylaxis rates, and VTE reduction when using point‐based tools. If not, then the use of simplified risk‐stratification tools and VTE measure‐vention strategies should be implemented.

Acknowledgements

The authors thank Lisabeth V. Scalzi, MD, MS, Lora Moyer, Kevin McKenna MD, Hammid Al‐Mondhiry, Lucille Anderson, MD, Kathleen Williams, Kevin Larraway, Cynthia Chuang, MD, MS, the residents of the Internal Medicine and Combined Medicine/Pediatrics residencies, and the division of General Internal Medicine at Hershey Medical Center.

References
  1. Lindblad B,Eriksson A,Bergqvist D.Autopsy‐verified pulmonary embolism in a surgical department: analysis of the period from 1951 to 1988.Br J Surg.1991;78(7):849852.
  2. Alikhan R, Peters F, Wilmott R, Cohen AT, et al.Fatal pulmonary embolism in hospitalised patients: a necropsy review.J Clin Pathol.2004;57(12):12541257.
  3. Geerts WH, Bergqvist D, Pineo GF, et al.Prevention of venous thromboembolism: American College of Chest Physicians Evidence‐Based Clinical Practice Guidelines (8th edition).Chest.2008;133(6 suppl):381S453S.
  4. Benisch BM,Pervez N.Coronary artery vasculitis and myocardial infarction with systemic lupus erythematosus.NY State J Med.1974;74(5):873874.
  5. Tapson VF, Decousus H, Pini M, et al.Venous thromboembolism prophylaxis in acutely ill hospitalized medical patients: findings from the International Medical Prevention Registry on Venous Thromboembolism.Chest.2007;132(3):936945.
  6. Cohen AT, Tapson VF, Bergmann JF, et al.Venous thromboembolism risk and prophylaxis in the acute hospital care setting (ENDORSE study): a multinational cross‐sectional study.Lancet.2008;371(9610):387394.
  7. Piazza G, Fanikos J, Zayaruzny M, Goldhaber SZ.Venous thromboembolic events in hospitalised medical patients.Thromb Haemost.2009;102(3):505510.
  8. Kakkar AK,Davidson BL,Haas SK.Compliance with recommended prophylaxis for venous thromboembolism: improving the use and rate of uptake of clinical practice guidelines.J Thromb Haemost.2004;2(2):221227.
  9. Tooher R, Middleton P, Pham C, et al.A systematic review of strategies to improve prophylaxis for venous thromboembolism in hospitals.Ann Surg.2005;241(3):397415.
  10. Selby R,Geerts W.Prevention of venous thromboembolism: consensus, controversies, and challenges.Hematol Am Soc Hematol Educ Program.2009:286292.
  11. Arcelus JI,Caprini JA,Traverso CI.International perspective on venous thromboembolism prophylaxis in surgery.Semin Thromb Hemost.1991;17(4):322325.
  12. Caprini JA, Arcelus JI, Hasty JH, et al.Clinical assessment of venous thromboembolic risk in surgical patients.Semin Thromb Hemost.1991;17(suppl 3):304312.
  13. Motykie GD, et al.Risk factor assessment in the management of patients with suspected deep venous thrombosis.Int Angiol.2000;19(1):4751.
  14. Caprini JA,Arcelus JI,Reyna JJ.Effective risk stratification of surgical and nonsurgical patients for venous thromboembolic disease.Semin Hematol.2001;38(2 suppl 5):1219.
  15. Caprini JA.Thrombosis risk assessment as a guide to quality patient care.Dis Mon.2005;51(2–3):7078.
  16. Maynard G,Stein J.Designing and implementing effective venous thromboembolism prevention protocols: lessons from collaborative efforts.J Thromb Thrombolysis.2010;29(2):159166.
  17. Runyon MS,Richman PB,Kline JA.Emergency medicine practitioner knowledge and use of decision rules for the evaluation of patients with suspected pulmonary embolism: variations by practice setting and training level.Acad Emerg Med.2007;14(1):5357.
  18. Maynard GA, Morris TA, Jenkins IH, Stone S, Lee J, Renvall M, Fink E, Schoenhaus R.Optimizing prevention of hospital‐acquired (HA) venous thromboembolism (VTE): prospective validation of a VTE risk assessment model (RAM).J Hosp Med.2010;5(1):1018..
  19. McCaffrey R, Bishop M, Adonis‐Rizzo M, et al.Development and testing of a DVT risk assessment tool: providing evidence of validity and reliability.Worldviews Evid Based Nurs.2007;4(1):1420.
  20. Schroy PC, Emmons K, Peters E, et al.A novel educational strategy to enhance internal medicine residents' familial colorectal cancer knowledge and risk assessment skills.Am J Gastroenterol.2005;100(3):677684.
  21. Davis D,O'Brien MA, Freemantle N, Wolf FM, Mazmanian P, Taylor‐Vaisey A.Impact of formal continuing medical education: do conferences, workshops, rounds, and other traditional continuing education activities change physician behavior or health care outcomes?JAMA.1999;282(9):867874.
  22. Peabody JW, Luck J, Glassman P, et al.Comparison of vignettes, standardized patients, and chart abstraction: a prospective validation study of 3 methods for measuring quality.JAMA.2000;283(13):17151722.
  23. Nunnally JC.Psychometric Theory.New Delhi:Tate McGraw‐Hill;1981.
  24. Shrout PE,Fleiss JL.Intraclass correlations: uses in assessing rater reliability.Psychol Bull.1979;86(2):420428.
  25. Bullock‐Palmer RP,Weiss S,Hyman C.Innovative approaches to increase deep vein thrombosis prophylaxis rate resulting in a decrease in hospital‐acquired deep vein thrombosis at a tertiary‐care teaching hospital.J Hosp Med.2008;3(2):148155.
  26. Cohn SL,Adekile A,Mahabir V.Improved use of thromboprophylaxis for deep vein thrombosis following an educational intervention.J Hosp Med.2006;1(6):331338.
  27. McMullin J, Cook D, Griffith L, et al.Minimizing errors of omission: behavioural reenforcement of heparin to avert venous emboli: the BEHAVE study.Crit Care Med.2006;34(3):694699.
  28. Kucher N, Koo S, Quiroz R, et al.Electronic alerts to prevent venous thromboembolism among hospitalized patients.N Engl J Med.2005;352(10):969977.
  29. McEleny P, Bowie P, Robins JB, Brown RC.Getting a validated guideline into local practice: implementation and audit of the SIGN guideline on the prevention of deep vein thrombosis in a district general hospital.Scott Med J.1998;43(1):2325.
  30. Nolan T,Haraden C,Griffin FA. Improving the Reliability of Health Care. IHI Innovation Series white paper 2004. Available at: www.IHI.org/IHI/Results/WhitePapers/Improving theReliabilityof HealthCare.htm. Accessed October 4,2010.
  31. Ageno W, Squizzato A, Ambrosini F, et al.Thrombosis prophylaxis in medical patients: a retrospective review of clinical practice patterns.Haematologica.2002;87(7):746750; discussion 250.
  32. Ahmad YA,Bruce IN.Genetic epidemiology: systemic lupus erythematosus.Arthritis Res.2001;3(6):331336.
  33. Arnold DM,Kahn SR,Shrier I.Missed opportunities for prevention of venous thromboembolism: an evaluation of the use of thromboprophylaxis guidelines.Chest.2001;120(6):19641971.
  34. Bratzler DW, Raskob GE, Murray CK, Bumpus LJ, Piatt DS.Underuse of venous thromboembolism prophylaxis for general surgery patients: physician practices in the community hospital setting.Arch Intern Med.1998;158(17):19091912.
  35. Burns PJ,Wilsom RG,Cunningham C.Venous thromboembolism prophylaxis used by consultant general surgeons in Scotland.J R Coll Surg Edinb.2001;46(6):329333.
  36. Walling HW,Veremakis C.Ordering errors by first‐year residents: evidence of learning from mistakes.Mo Med.2004;101(2):128131.
  37. Likic R,Maxwell SRJ.Prevention of medication errors: teaching and training.Br J Clin Pharmacol.2009;67(6):656661.
  38. Larson KA,Wiggins EF,Goldfarb MA.Reducing medication errors in a surgical residency training program.Am Surg.2004;70(5):467471.
  39. Cabana MD, Rand CS, Powe NR, et al.Why don't physicians follow clinical practice guidelines? A framework for improvement.JAMA.1999;282(15):14581465.
  40. Ford EW, McAlearney AS, Phillips MT, Menachemi N, Rudolph B.Predicting computerized physician order entry system adoption in US hospitals: can the federal mandate be met?Int J Med Inform.2008;77(8):539545.
  41. Aarts J,Koppel F.Implementation of computerized physician order entry in seven countries.Health Aff (Millwood).2009;28(2):404414.
References
  1. Lindblad B,Eriksson A,Bergqvist D.Autopsy‐verified pulmonary embolism in a surgical department: analysis of the period from 1951 to 1988.Br J Surg.1991;78(7):849852.
  2. Alikhan R, Peters F, Wilmott R, Cohen AT, et al.Fatal pulmonary embolism in hospitalised patients: a necropsy review.J Clin Pathol.2004;57(12):12541257.
  3. Geerts WH, Bergqvist D, Pineo GF, et al.Prevention of venous thromboembolism: American College of Chest Physicians Evidence‐Based Clinical Practice Guidelines (8th edition).Chest.2008;133(6 suppl):381S453S.
  4. Benisch BM,Pervez N.Coronary artery vasculitis and myocardial infarction with systemic lupus erythematosus.NY State J Med.1974;74(5):873874.
  5. Tapson VF, Decousus H, Pini M, et al.Venous thromboembolism prophylaxis in acutely ill hospitalized medical patients: findings from the International Medical Prevention Registry on Venous Thromboembolism.Chest.2007;132(3):936945.
  6. Cohen AT, Tapson VF, Bergmann JF, et al.Venous thromboembolism risk and prophylaxis in the acute hospital care setting (ENDORSE study): a multinational cross‐sectional study.Lancet.2008;371(9610):387394.
  7. Piazza G, Fanikos J, Zayaruzny M, Goldhaber SZ.Venous thromboembolic events in hospitalised medical patients.Thromb Haemost.2009;102(3):505510.
  8. Kakkar AK,Davidson BL,Haas SK.Compliance with recommended prophylaxis for venous thromboembolism: improving the use and rate of uptake of clinical practice guidelines.J Thromb Haemost.2004;2(2):221227.
  9. Tooher R, Middleton P, Pham C, et al.A systematic review of strategies to improve prophylaxis for venous thromboembolism in hospitals.Ann Surg.2005;241(3):397415.
  10. Selby R,Geerts W.Prevention of venous thromboembolism: consensus, controversies, and challenges.Hematol Am Soc Hematol Educ Program.2009:286292.
  11. Arcelus JI,Caprini JA,Traverso CI.International perspective on venous thromboembolism prophylaxis in surgery.Semin Thromb Hemost.1991;17(4):322325.
  12. Caprini JA, Arcelus JI, Hasty JH, et al.Clinical assessment of venous thromboembolic risk in surgical patients.Semin Thromb Hemost.1991;17(suppl 3):304312.
  13. Motykie GD, et al.Risk factor assessment in the management of patients with suspected deep venous thrombosis.Int Angiol.2000;19(1):4751.
  14. Caprini JA,Arcelus JI,Reyna JJ.Effective risk stratification of surgical and nonsurgical patients for venous thromboembolic disease.Semin Hematol.2001;38(2 suppl 5):1219.
  15. Caprini JA.Thrombosis risk assessment as a guide to quality patient care.Dis Mon.2005;51(2–3):7078.
  16. Maynard G,Stein J.Designing and implementing effective venous thromboembolism prevention protocols: lessons from collaborative efforts.J Thromb Thrombolysis.2010;29(2):159166.
  17. Runyon MS,Richman PB,Kline JA.Emergency medicine practitioner knowledge and use of decision rules for the evaluation of patients with suspected pulmonary embolism: variations by practice setting and training level.Acad Emerg Med.2007;14(1):5357.
  18. Maynard GA, Morris TA, Jenkins IH, Stone S, Lee J, Renvall M, Fink E, Schoenhaus R.Optimizing prevention of hospital‐acquired (HA) venous thromboembolism (VTE): prospective validation of a VTE risk assessment model (RAM).J Hosp Med.2010;5(1):1018..
  19. McCaffrey R, Bishop M, Adonis‐Rizzo M, et al.Development and testing of a DVT risk assessment tool: providing evidence of validity and reliability.Worldviews Evid Based Nurs.2007;4(1):1420.
  20. Schroy PC, Emmons K, Peters E, et al.A novel educational strategy to enhance internal medicine residents' familial colorectal cancer knowledge and risk assessment skills.Am J Gastroenterol.2005;100(3):677684.
  21. Davis D,O'Brien MA, Freemantle N, Wolf FM, Mazmanian P, Taylor‐Vaisey A.Impact of formal continuing medical education: do conferences, workshops, rounds, and other traditional continuing education activities change physician behavior or health care outcomes?JAMA.1999;282(9):867874.
  22. Peabody JW, Luck J, Glassman P, et al.Comparison of vignettes, standardized patients, and chart abstraction: a prospective validation study of 3 methods for measuring quality.JAMA.2000;283(13):17151722.
  23. Nunnally JC.Psychometric Theory.New Delhi:Tate McGraw‐Hill;1981.
  24. Shrout PE,Fleiss JL.Intraclass correlations: uses in assessing rater reliability.Psychol Bull.1979;86(2):420428.
  25. Bullock‐Palmer RP,Weiss S,Hyman C.Innovative approaches to increase deep vein thrombosis prophylaxis rate resulting in a decrease in hospital‐acquired deep vein thrombosis at a tertiary‐care teaching hospital.J Hosp Med.2008;3(2):148155.
  26. Cohn SL,Adekile A,Mahabir V.Improved use of thromboprophylaxis for deep vein thrombosis following an educational intervention.J Hosp Med.2006;1(6):331338.
  27. McMullin J, Cook D, Griffith L, et al.Minimizing errors of omission: behavioural reenforcement of heparin to avert venous emboli: the BEHAVE study.Crit Care Med.2006;34(3):694699.
  28. Kucher N, Koo S, Quiroz R, et al.Electronic alerts to prevent venous thromboembolism among hospitalized patients.N Engl J Med.2005;352(10):969977.
  29. McEleny P, Bowie P, Robins JB, Brown RC.Getting a validated guideline into local practice: implementation and audit of the SIGN guideline on the prevention of deep vein thrombosis in a district general hospital.Scott Med J.1998;43(1):2325.
  30. Nolan T,Haraden C,Griffin FA. Improving the Reliability of Health Care. IHI Innovation Series white paper 2004. Available at: www.IHI.org/IHI/Results/WhitePapers/Improving theReliabilityof HealthCare.htm. Accessed October 4,2010.
  31. Ageno W, Squizzato A, Ambrosini F, et al.Thrombosis prophylaxis in medical patients: a retrospective review of clinical practice patterns.Haematologica.2002;87(7):746750; discussion 250.
  32. Ahmad YA,Bruce IN.Genetic epidemiology: systemic lupus erythematosus.Arthritis Res.2001;3(6):331336.
  33. Arnold DM,Kahn SR,Shrier I.Missed opportunities for prevention of venous thromboembolism: an evaluation of the use of thromboprophylaxis guidelines.Chest.2001;120(6):19641971.
  34. Bratzler DW, Raskob GE, Murray CK, Bumpus LJ, Piatt DS.Underuse of venous thromboembolism prophylaxis for general surgery patients: physician practices in the community hospital setting.Arch Intern Med.1998;158(17):19091912.
  35. Burns PJ,Wilsom RG,Cunningham C.Venous thromboembolism prophylaxis used by consultant general surgeons in Scotland.J R Coll Surg Edinb.2001;46(6):329333.
  36. Walling HW,Veremakis C.Ordering errors by first‐year residents: evidence of learning from mistakes.Mo Med.2004;101(2):128131.
  37. Likic R,Maxwell SRJ.Prevention of medication errors: teaching and training.Br J Clin Pharmacol.2009;67(6):656661.
  38. Larson KA,Wiggins EF,Goldfarb MA.Reducing medication errors in a surgical residency training program.Am Surg.2004;70(5):467471.
  39. Cabana MD, Rand CS, Powe NR, et al.Why don't physicians follow clinical practice guidelines? A framework for improvement.JAMA.1999;282(15):14581465.
  40. Ford EW, McAlearney AS, Phillips MT, Menachemi N, Rudolph B.Predicting computerized physician order entry system adoption in US hospitals: can the federal mandate be met?Int J Med Inform.2008;77(8):539545.
  41. Aarts J,Koppel F.Implementation of computerized physician order entry in seven countries.Health Aff (Millwood).2009;28(2):404414.
Issue
Journal of Hospital Medicine - 6(4)
Issue
Journal of Hospital Medicine - 6(4)
Page Number
195-201
Page Number
195-201
Article Type
Display Headline
Reliability of a point‐based VTE risk assessment tool in the hands of medical residents
Display Headline
Reliability of a point‐based VTE risk assessment tool in the hands of medical residents
Legacy Keywords
clinical vignettes, inter‐rater reliability, process improvement, residents, risk assessment, venous thromboembolism
Legacy Keywords
clinical vignettes, inter‐rater reliability, process improvement, residents, risk assessment, venous thromboembolism
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In October, a 36‐year‐old woman with no significant past medical history presented to the Emergency Department (ED) with a 3‐day history of headache and fever. The headache was severe, throbbing, and frontal in location. She also complained of daily fevers measured up to 103F, generalized malaise, and fatigue. She did not report neck stiffness or photophobia. She felt better after receiving intravenous fluids and was discharged home with a diagnosis of a nonspecific viral illness. Two days later, she returned to the ED with worsening headache, fever, mild photophobia, and poor oral intake. She also complained of a dry cough that made her headache worse, as did bending over. She did not report confusion, neck stiffness, shortness of breath, sore throat, runny nose, abdominal symptoms, or rash.

This patient presents a second time to the ED with worsening headache and fever raising concerns about meningitis. At the time of her first ED visit, it can be assumed that she had a nontoxic appearance because she was discharged shortly thereafter. Thus, acute bacterial meningitis seems less likely, but occasionally patients with meningococcal meningitis may not appear significantly ill until later in the process. Nonetheless, acute meningitis, possibly viral, is the initial concern. The time of the year is an important variable because many viral infections are seasonal. Enteroviruses are the most common cause of viral meningitis in the United States, particularly in the summer and fall. In contrast, mumps, measles, and varicella zoster viruses occur more commonly in winter and spring. Herpetic meningoencephalitis is a life‐threatening condition with a guarded prognosis. Therefore, early recognition and treatment is necessary to decrease morbidity and mortality. Drugs such as nonsteroidal anti‐inflammatory agents, trimethoprim‐sulfamethoxazole, amoxicillin, and rarely vaccines can also cause aseptic meningitis. Infections from fungi, spirochetes, mycobacteria, and rarely parasites also cause meningitis, but would be of greater concern in a patient with risk factors such as recent travel or an immunocompromised state.

Increased headache with bending and cough might indicate elevated intracranial pressure. However, this is a nonspecific complaint, and headache is often worse with the Valsalva maneuver. Because she reports a cough, a chest x‐ray would be useful. In addition to routine initial tests, cerebrospinal fluid (CSF) analysis and human immunodeficiency virus (HIV) testing is recommended.

Her past medical history was notable for depression. Her medications included bupropion, multivitamins, and fish oil. She was also taking milk thistle pills daily to protect her liver because she had been drinking alcohol heavily for the past 2 weeks since her husband left her. She smoked 1 pack of cigarettes daily. She had not traveled recently. She reported no recent animal or wildlife exposure but did recall falling into a midwestern river while canoeing 2 weeks prior to presentation. She worked as a hairstylist and described no sick contacts or risk factors for HIV disease.

An important new historical element is that the patient fell into a river. If she swallowed a significant amount of water during her fall overboard, meningitis from waterborne infections such as Aeromonas, Acanthamoeba, and Naegleria need to be considered. Fortunately, these are rare in the Midwest. Her canoeing history may suggest exposure to wooded areas. Certainly, tickborne infections such as ehrlichiosis, babesiosis, Lyme disease, and Rocky Mountain spotted fever can also cause meningitis. Histoplasmosis and blastomycosis are also endemic to the midwestern United States and can disseminate and cause central nervous system disease.

At this time, viral and bacterial infections are highest on the differential diagnosis. However, the microbiology laboratory needs to be alerted to the possibility of fungal or parasitic organisms depending on the initial CSF analysis results.

The patient was a Caucasian woman who appeared comfortable. Her blood pressure was 130/62 mm Hg, heart rate was 83 beats per minute, respiratory rate was 18 per minute, temperature was 100.8F, and oxygen saturation was 98% on room air. She was fully alert and oriented. Her pupils were bilaterally equal, reactive to light and accommodation with intact extraocular movement and no nystagmus. There was conjunctival injection bilaterally without noticeable pallor or icterus. Fundoscopic examination, which the patient tolerated without difficulty, was normal. Inspection of the oral cavity showed mild tonsillar enlargement. The neck was supple with no stiffness. No cervical, axillary, or inguinal lymph nodes were palpable. Faint bilateral basilar crackles were audible over the posterior chest. There was very mild right upper quadrant abdominal tenderness without guarding. The liver and spleen were normal size and bowel sounds were present. No rash, peripheral edema, or spinal tenderness was noted. A complete neurological examination was normal.

Her general appearance and vital signs seem reassuring. Conjunctival injection and mild tonsillar enlargement are nonspecific findings and may occur in systemic inflammatory states especially viral infections. Atelectasis may account for faint bilateral basilar crackles especially if associated with post‐tussive change. Her alcohol use puts her at risk of aspiration. A right lower lobe process (pneumonia) can sometimes present with right upper quadrant tenderness. However, this tenderness may also represent muscle soreness from repeated coughing, liver, or gallbladder disease. The same infectious process affecting the central nervous system and possibly her lungs, may also be affecting the liver.

A complete blood count revealed a white blood cell count of 3000/mm3 (79% neutrophils, 15% lymphocytes, 5% monocytes), hemoglobin of 11.7 g/dL, and platelets of 110,000/mm3. The serum sodium was 133 mmol/L, potassium was 3.7 mmol/L, bicarbonate was 22 mmol/L, and blood urea nitrogen was 20 mg/dL. The serum creatinine was 1.5 compared to 1.0 mg/dL on testing 2 days prior. A liver function panel showed protein of 5.1 g/dL, albumin of 3 g/dL, aspartate aminotransferase (AST) of 576 IU/L, alanine aminotransferase (ALT) of 584 IU/L, alkaline phosphatase of 282 IU/L, and total bilirubin of 1 mg/dL. The coagulation profile, creatinine phosphokinase, acetaminophen level, urine pregnancy test, urine drug screen, and urinalysis (including urine microscopy) were normal.

The CSF opening pressure was 13 cm H2O. CSF analysis showed 4 mononuclear leukocytes per high‐power field, CSF protein was 27 mg/dL, and glucose was 76 mg/dL. No organisms were noted on gram stain. A chest x‐ray showed focal airspace opacity in the left lower lobe (Figure 1) and the patient was hospitalized for further management.

Figure 1
Admission chest x‐ray (postero‐anterior [upper panel] and lateral [lower panel] views).

The normal CSF analysis makes acute meningitis much less likely. It is interesting to note that the aminotransferase levels are nearly equal. Usually, in viral and many other causes of hepatitis, the ALT is higher than the AST, whereas the contrary is true in alcoholic hepatitis. Because the patient has been consuming significant amounts of alcohol recently, these levels may become equal in the setting of another primary liver process. The elevation in liver enzymes also raises the possibility of autoimmune hepatitis secondary to a systemic vasculitis such as systemic lupus erythematosus. Nonetheless, the focus should be on infectious causes of hepatitis such as hepatitis C, adenovirus, parvovirus, Epstein‐Barr virus (EBV), cytomegalovirus, and herpes simplex virus that can cause pneumonia either as a primary or secondary infection. Acute HIV infection can also present in this fashion, and anti‐HIV antibody testing may be negative early in the disease. In the setting of a normal urinalysis and bland urine sediment, prerenal azotemia is the most likely cause of her acute renal injury and can be confirmed by testing the urinary sodium and creatinine. A peripheral smear should be reviewed to evaluate the pancytopenia.

Severe headache, fever, conjunctival injection, pancytopenia, acute kidney injury, hepatitis, and pneumonia may occur in leptospirosis, particularly in a patient with recent freshwater exposure. Alternatively, ehrlichiosis can also account for fever, headache, pancytopenia, renal failure, hepatitis, and pneumonia, but conjunctival suffusion is not often present. At this time, treatment for community‐acquired pneumonia that includes coverage for leptospirosis should be started.

The patient was hydrated with intravenous fluids and treated with intravenous ceftriaxone and azithromycin for community‐acquired pneumonia. An abdominal ultrasound was normal. The serologic assays for acute hepatitis A, B, and C infection were negative. The following morning, she reported worsening headache, increased cough now productive of whitish‐yellow sputum, and diffuse body aches. She appeared more lethargic and toxic. Her blood pressure was 100/83 mm Hg, heart rate was 84 beats per minute, respiratory rate was 24 per minute, and temperature was 101.3F. She had increased crackles on chest auscultation bilaterally and required supplemental oxygen at 4 L/minute by nasal cannula. Examination of both legs now revealed multiple scattered, faintly erythematous, 2‐cm‐sized patches overlying tender subtle subcutaneous nodules. Additionally, a mildly pruritic, V‐shaped area of blanchable erythema was also seen on her chest. The white blood cell count was 2500/mm3 (77% neutrophils, 15% lymphocytes), serum creatinine was 1.8 mg/dL, AST was 351 IU/L, and ALT was 485 IU/L. Blood cultures showed no growth and a peripheral smear examination was unrevealing. A noncontrast chest computed tomographic scan showed findings consistent with multifocal pneumonia (Figure 2).

Figure 2
Bilateral patchy airspace disease and pleural effusions on chest computed tomographic scan.

It would be prudent at this time to expand her antimicrobial coverage (such as with vancomycin and piperacillin‐tazobactam) for activity against methicillin‐resistant Staphylococcus aureus and Pseudomonas because of her clinical worsening. Although ceftriaxone or piperacillin would cover leptospirosis, given the possibility of ehrlichiosis, the addition of doxycycline should be strongly considered.

The description of the rash on her legs seems consistent with erythema nodosum, which is associated with a number of infections (streptococcal, fungal, syphilis, EBV, cat‐scratch disease, tuberculosis), inflammatory conditions (inflammatory bowel disease, autoimmune disease, malignancy), and pregnancy. The blanchable rash on the chest is also a cause of concern for a possible drug reaction (ceftriaxone). A Jarisch‐Herxheimer reaction is possible given her acute worsening of symptoms with initiation of antibiotic therapy.

An antineutrophil cytoplasmic antibodyassociated vasculitis or another autoimmune condition such as systemic lupus erythematosus can account for erythema nodosum, rash, pancytopenia, and hepatitis. This diagnosis might also fit if she had a vasculitic pulmonary hemorrhage that caused her lung infiltrates and worsening hypoxia. A complete antinuclear antibody panel, antineutrophil cytoplasmic antibody, and antismooth muscle antibody testing is recommended. A skin and bronchoscopic biopsy should be considered.

Her dose of ceftriaxone was increased for possible severe pneumococcal pneumonia. The dermatology consultant felt that her leg lesions were consistent with erythema nodosum and the chest rash consistent with cutaneous photodamage. Bronchoscopic examination was normal and a bronchoalveolar lavage sample showed 2905 red blood cells/mm3 and 605 white blood cells/mm3 (70% neutrophils, 7% lymphocytes, 16% histiocytes), normal cytology, and negative cultures. There was no significant clinical improvement by the fourth hospital day and oral doxycycline was started. The next day, her skin lesions had resolved and she felt better. The serologic tests for Legionella, Mycoplasma, cytomegalovirus, EBV, Toxoplasma, Chlamydophila, Ehrlichia, Leptospira, Q‐fever, parvovirus, and adenovirus were negative. A fungal serology panel, HIV polymerase chain reaction, cryoglobulin level, and several rheumatologic tests (antinuclear antibody, extractable nuclear antigen panel, rheumatoid factor, antineutrophil cytoplasmic antibody, antiproteinase 3, and antiglomerular basement membrane antibodies) were normal. Blood cultures continued to show no growth.

The apparent response to doxycycline suggests she might have ehrlichiosis. A buffy coat review for morulae should be done. It is also possible that she may have improved on her initial therapy alone before starting doxycycline and her clinical worsening (including the chest rash) was due to a Jarisch‐Herxheimer reaction. Serologic tests for leptospirosis and ehrlichiosis should be repeated in 12 weeks because such infections may not cause detectable antibody levels early in the illness.

Ceftriaxone and doxycycline were continued and she showed rapid and significant clinical improvement. She was discharged 4 days later with instructions to complete a 10‐day course of antibiotics. At her 3‐month follow‐up, she was doing well and a repeat Leptospira antibody test by the Indirect Hemagglutination Assay (MRL Diagnostics, Cypress, California; normal titer <1:50) was positive at a titer of 1:100, which is highly suggestive of leptospirosis.

Commentary

Leptospirosis is a zoonotic infection caused by spirochetes of the genus Leptospira. The infection is usually transmitted indirectly to humans through contact with water, food, or soil contaminated with the urine of infected mammals.1 Risk factors for infection include participation in recreational activities (such as freshwater swimming, canoeing, and camping), occupational exposure, and exposure to infected pets or domesticated livestock. Approximately 100200 cases are identified annually in the United States, and approximately half occur in the state of Hawaii.2 Outbreaks of leptospirosis have been reported previously in the Midwest.3 These organisms inoculate humans through contact with mucous membranes or broken skin, or enter by swallowing infected food or water. A large number of these infections remain subclinical or result in a very mild illness with spontaneous clearance by the host's immune mechanism. Following an incubation period of 230 days, infected individuals may develop clinically significant disease (Table 1). Clinical presentations may overlap as the disease progresses. Although much remains to be learned about the exact pathogenic mechanism, disruption of the cell membranes of small vessel endothelia (a toxin‐like effect), and cytokine‐mediated tissue injury are believed to cause organ hemorrhage and ischemia.4

Clinical Manifestations of Leptospirosis1, 4, 5
  • NOTE: This patient's manifestations are highlighted in italics.

1. Mild influenza‐like self‐remitting disease (90% of cases)
Undifferentiated fever (usually 100F105F), severe headache, and myalgia (especially lower limbs).
2. Moderately severe disease usually requiring hospitalization (5%9% of cases)
Marked prostration, anorexia, nausea, and vomiting, conjunctival suffusion, transient rash, frequently abdominal pain, constipation or diarrhea, and occasionally epistaxis.
3. Severe disease involving multiple organ systems (1%5% of cases)
Hepatorenal Syndrome (Weil's syndrome)
Constellation of jaundice, hemorrhagic diathesis, and acute renal failure. Hepatic failure is rarely fatal. Renal involvement is usually more severe and the common cause of death. Cardiac (myocarditis with arrhythmias) and pulmonary complications are frequent. Confusion and restlessness may occur.
Hemorrhagic pneumonitis
Usually presents as a dry cough initially but becomes blood‐streaked after 23 days. Often characterized by a rapid progression to involve extensive areas of lungs, massive intra‐alveolar hemorrhage, acute respiratory failure, and death.
Central nervous system involvement
Meningismus, meningitis, or meningoencephalitis.

The clinical diagnosis of leptospirosis is difficult because of its protean manifestations. Although nonspecific, 2 clinical features may provide a clue to the clinical diagnosis. First, the presence of conjunctival suffusion occurs in the early stage of the disease and is often associated with subconjunctival hemorrhage. Second, severe myalgia, commonly involving the lower limbs, is also characteristically present.1, 5 In 1 series of 58 patients with acute leptospirosis, conjunctival suffusion was observed in 50% of cases, and subconjunctival hemorrhage in 29%. Body ache and muscle tenderness was described in almost all cases.6

As seen in this case, the presence of a rash may pose a clinical challenge. A transient macular, maculopapular, purpuric, or urticarial rash may be seen in acute leptospirosis, but rashes may also be representative of a complication of treatment.1 First described in 1895 in patients with syphilis treated with mercury, the Jarisch‐Herxheimer reaction typically occurs within a few hours of antimicrobial treatment of spirochete infections and often presents with a rash, headache, fever, rigors, hypotension, sweating, and worsening symptoms of the underlying illness.7 Other skin findings such as the occurrence of erythema nodosum have been previously reported in cases of leptospirosis.8

Human ehrlichiosis (HE) is caused by tickborne, obligatory intracellular bacteria that infect leukocytes. There are 3 distinct clinical conditions: human monocytic ehrlichiosis (HME, caused by Ehrlichia chaffeensis), human granulocytic anaplasmosis (HGA, caused by Anaplasma phagocytophilum), and human ewingii ehrlichiosis (HEE, caused by E. ewingii). Although most cases of HME and HEE are seen in the southeastern and south‐central United States and California, the highest incidence of HGA is reported in the northeastern and upper Midwest regions.9 As with leptospirosis, the clinical range of HE spans from asymptomatic infection to life‐threatening illness. Following an incubation period of 12 weeks, symptomatic cases usually present with nonspecific complaints such as high fevers, chills, headache, nausea, arthralgia, myalgia, and malaise.10 The majority of cases will report a tick bite or an exposure to ticks. Laboratory tests often reveal leukopenia (white blood cell count < 4000/mm3), thrombocytopenia, hyponatremia, and elevated AST and ALT. Patients with severe disease may develop renal, respiratory, and hepatic failure. Thus, differentiating ehrlichiosis from leptospirosis is often challenging for the clinician.

However, there are a few clinical clues that help distinguish between these illnesses in this case. HGA as a cause of HE would be more likely in the Midwest. Although a rash is present in one‐third of patients with HME, it is seldom present in HGA unless coinfected with Borrelia burgdorferi, the causative agent for Lyme disease. Additionally, her history of freshwater exposure and the absence of a history of a tick bite also favor leptospirosis. As noted previously, conjunctival suffusion, a characteristic clinical feature of leptospirosis, has only been described in case reports of HE.11, 12

Serologic tests are often used to establish the diagnosis of leptospirosis and ehrlichiosis. Leptospires are fastidious organisms that are difficult to isolate on inoculated growth media. The microscopic agglutination test for leptospirosis is considered the diagnostic gold standard due to its high specificity, but its use is limited by its technical complexity, lack of availability (other than in reference laboratories), and low sensitivity early in the disease (antibody levels detected by this method usually do not appear until 7 days after symptom onset).13 A variety of rapid serologic assays are also available. Although these tests have good overall sensitivity (ranging between 79% and 93%), they perform relatively poorly for acute‐phase sera (sensitivity of 38.5%52.7%).13 The high early false negative rate is believed to be a result of inadequate Leptospira antibody titers in the acute phase of the illness. Seroconversion or a 4‐fold rise between acute and convalescent‐phase antibody titers is the most definitive criterion for the diagnosis of leptospirosis. However, without paired sera samples, a single high microscopic agglutination test titer can be taken as diagnostic for leptospirosis depending on the degree of regional endemicity.14

Similarly, currently available serologic assays for ehrlichiosis produce negative results in most patients in the first week of illness, and it is important to obtain a convalescent phase serum specimen for confirmatory diagnosis of HME and HGA. Seroconversion or a 4‐fold increase in titer between acute and convalescent phase sera is considered diagnostic. The sensitivity of finding morulae (intracytoplasmic vacuolar microcolonies of Ehrlichia) on a peripheral smear is unknown, and data suggest that this finding is more common in cases of HGA compared to HME.15

Although doxycycline is the drug of choice for the treatment of ehrlichiosis, Leptospira is susceptible to a wide variety of antibiotics because it exhibits a double membrane surface architecture with components common to both gram‐negative and gram‐positive bacteria.1 Recommended treatment regimens for severe leptospirosis include the use of high‐dose intravenous penicillin or a third‐generation cephalosporin. Less severe cases can be treated with oral amoxicillin or doxycycline.16 The fact that this patient's clinical improvement appeared to lag after initiation of ceftriaxone does not necessarily indicate a lack of efficacy but perhaps a Jarisch‐Herxheimer reaction in response to appropriate antibiotic therapy.

Teaching Points

  • Establishing a diagnosis of leptospirosis is challenging and requires a high index of suspicion. Clinicians should be aware of the limitations of the diagnostic accuracy of the serologic assays for leptospirosis because they are frequently negative in the first week after symptom onset.

  • The classic finding of conjunctival suffusion is helpful in differentiating leptospirosis from human ehrlichiosis.

  • This case also highlights the importance of the clinical practice of making a list of suspected diagnoses, remaining open to these possibilities, and checking serologic tests again in convalescence to confirm the diagnosis.

The approach to clinical conundrums by an expert clinician is revealed through the presentation of an actual patient's case in an approach typical of a morning report. Similarly to patient care, sequential pieces of information are provided to the clinician, who is unfamiliar with the case. The focus is on the thought processes of both the clinical team caring for the patient and the discussant.

Acknowledgements

The authors thank Dr. Brian Harte for his valuable guidance in the preparation of this manuscript.

References
  1. Vijayachari P,Sugunan AP,Shriram AN.Leptospirosis: an emerging global public health problem.J Biosci.2008;33:557569.
  2. Centers for Disease Control and Prevention. Leptospirosis.2005. http://www.cdc.gov/ncidod/dbmd/diseaseinfo/leptospirosis_t.htm. Accessed November 15,year="2010"2010.
  3. Morbidity and Mortality Weekly Report.From the Centers for Disease Control and Prevention. Update: leptospirosis and unexplained acute febrile illness among athletes participating in triathlons—Illinois and Wisconsin, 1998.JAMA.1998;280:14741475.
  4. Pappas G,Cascio A.Optimal treatment of leptospirosis: queries and projections.Int J Antimicrob Agents.2006;28:491496.
  5. Ricaldi JN,Vinetz JM.Leptospirosis in the tropics and in travelers.Curr Infect Dis Rep.2006;8:5158.
  6. Singh SS,Vijayachari P,Sinha A,Sugunan AP,Rasheed MA,Sehgal SC.Clinico‐epidemiological study of hospitalized cases of severe leptospirosis.Indian J Med Res.1999;109:9499.
  7. Pound MW,May DB.Proposed mechanisms and preventative options of Jarisch‐Herxheimer reactions.J Clin Pharm Ther.2005;30:291295.
  8. Buckler JM.Leptospirosis presenting with erythema nodosum.Arch Dis Child.1977;52:418419.
  9. Walker DH,Paddock CD,Dumler JS.Emerging and re‐emerging tick‐transmitted rickettsial and ehrlichial infections.Med Clin N Am.2008;92:13451361.
  10. Ganguly S,Mukhopadhayay SK.Tick‐borne ehrlichiosis infection in human beings.J Vector Borne Dis.2008;45:273280.
  11. Simmons BP,Hughey JR.Ehrlichia in Tennessee.South Med J.1989;82:669.
  12. Berry DS,Miller RS,Hooke JA,Massung RF,Bennett J,Ottolini MG.Ehrlichial meningitis with cerebrospinal fluid morulae.Pediatr Infect Dis J.1999;18:552555.
  13. Bajani MD,Ashford DA,Bragg SL, et al.Evaluation of four commercially available rapid serologic tests for diagnosis of leptospirosis.J Clin Microbiol.2003;41:803809.
  14. Shivakumar S,Shareek PS.Diagnosis of leptospirosis utilizing modified Faine's criteria.J Assoc Physicians India.2004;52:678679.
  15. Jacobs RF,Schutze GE.Ehrlichiosis in children.J Pediatr.1997;131:184192.
  16. Terpstra WJ,World Health Organization, International Leptospirosis Society. Human leptospirosis: guidance for diagnosis, surveillance and control.Geneva, Switzerland:World Health Organization;2003.
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In October, a 36‐year‐old woman with no significant past medical history presented to the Emergency Department (ED) with a 3‐day history of headache and fever. The headache was severe, throbbing, and frontal in location. She also complained of daily fevers measured up to 103F, generalized malaise, and fatigue. She did not report neck stiffness or photophobia. She felt better after receiving intravenous fluids and was discharged home with a diagnosis of a nonspecific viral illness. Two days later, she returned to the ED with worsening headache, fever, mild photophobia, and poor oral intake. She also complained of a dry cough that made her headache worse, as did bending over. She did not report confusion, neck stiffness, shortness of breath, sore throat, runny nose, abdominal symptoms, or rash.

This patient presents a second time to the ED with worsening headache and fever raising concerns about meningitis. At the time of her first ED visit, it can be assumed that she had a nontoxic appearance because she was discharged shortly thereafter. Thus, acute bacterial meningitis seems less likely, but occasionally patients with meningococcal meningitis may not appear significantly ill until later in the process. Nonetheless, acute meningitis, possibly viral, is the initial concern. The time of the year is an important variable because many viral infections are seasonal. Enteroviruses are the most common cause of viral meningitis in the United States, particularly in the summer and fall. In contrast, mumps, measles, and varicella zoster viruses occur more commonly in winter and spring. Herpetic meningoencephalitis is a life‐threatening condition with a guarded prognosis. Therefore, early recognition and treatment is necessary to decrease morbidity and mortality. Drugs such as nonsteroidal anti‐inflammatory agents, trimethoprim‐sulfamethoxazole, amoxicillin, and rarely vaccines can also cause aseptic meningitis. Infections from fungi, spirochetes, mycobacteria, and rarely parasites also cause meningitis, but would be of greater concern in a patient with risk factors such as recent travel or an immunocompromised state.

Increased headache with bending and cough might indicate elevated intracranial pressure. However, this is a nonspecific complaint, and headache is often worse with the Valsalva maneuver. Because she reports a cough, a chest x‐ray would be useful. In addition to routine initial tests, cerebrospinal fluid (CSF) analysis and human immunodeficiency virus (HIV) testing is recommended.

Her past medical history was notable for depression. Her medications included bupropion, multivitamins, and fish oil. She was also taking milk thistle pills daily to protect her liver because she had been drinking alcohol heavily for the past 2 weeks since her husband left her. She smoked 1 pack of cigarettes daily. She had not traveled recently. She reported no recent animal or wildlife exposure but did recall falling into a midwestern river while canoeing 2 weeks prior to presentation. She worked as a hairstylist and described no sick contacts or risk factors for HIV disease.

An important new historical element is that the patient fell into a river. If she swallowed a significant amount of water during her fall overboard, meningitis from waterborne infections such as Aeromonas, Acanthamoeba, and Naegleria need to be considered. Fortunately, these are rare in the Midwest. Her canoeing history may suggest exposure to wooded areas. Certainly, tickborne infections such as ehrlichiosis, babesiosis, Lyme disease, and Rocky Mountain spotted fever can also cause meningitis. Histoplasmosis and blastomycosis are also endemic to the midwestern United States and can disseminate and cause central nervous system disease.

At this time, viral and bacterial infections are highest on the differential diagnosis. However, the microbiology laboratory needs to be alerted to the possibility of fungal or parasitic organisms depending on the initial CSF analysis results.

The patient was a Caucasian woman who appeared comfortable. Her blood pressure was 130/62 mm Hg, heart rate was 83 beats per minute, respiratory rate was 18 per minute, temperature was 100.8F, and oxygen saturation was 98% on room air. She was fully alert and oriented. Her pupils were bilaterally equal, reactive to light and accommodation with intact extraocular movement and no nystagmus. There was conjunctival injection bilaterally without noticeable pallor or icterus. Fundoscopic examination, which the patient tolerated without difficulty, was normal. Inspection of the oral cavity showed mild tonsillar enlargement. The neck was supple with no stiffness. No cervical, axillary, or inguinal lymph nodes were palpable. Faint bilateral basilar crackles were audible over the posterior chest. There was very mild right upper quadrant abdominal tenderness without guarding. The liver and spleen were normal size and bowel sounds were present. No rash, peripheral edema, or spinal tenderness was noted. A complete neurological examination was normal.

Her general appearance and vital signs seem reassuring. Conjunctival injection and mild tonsillar enlargement are nonspecific findings and may occur in systemic inflammatory states especially viral infections. Atelectasis may account for faint bilateral basilar crackles especially if associated with post‐tussive change. Her alcohol use puts her at risk of aspiration. A right lower lobe process (pneumonia) can sometimes present with right upper quadrant tenderness. However, this tenderness may also represent muscle soreness from repeated coughing, liver, or gallbladder disease. The same infectious process affecting the central nervous system and possibly her lungs, may also be affecting the liver.

A complete blood count revealed a white blood cell count of 3000/mm3 (79% neutrophils, 15% lymphocytes, 5% monocytes), hemoglobin of 11.7 g/dL, and platelets of 110,000/mm3. The serum sodium was 133 mmol/L, potassium was 3.7 mmol/L, bicarbonate was 22 mmol/L, and blood urea nitrogen was 20 mg/dL. The serum creatinine was 1.5 compared to 1.0 mg/dL on testing 2 days prior. A liver function panel showed protein of 5.1 g/dL, albumin of 3 g/dL, aspartate aminotransferase (AST) of 576 IU/L, alanine aminotransferase (ALT) of 584 IU/L, alkaline phosphatase of 282 IU/L, and total bilirubin of 1 mg/dL. The coagulation profile, creatinine phosphokinase, acetaminophen level, urine pregnancy test, urine drug screen, and urinalysis (including urine microscopy) were normal.

The CSF opening pressure was 13 cm H2O. CSF analysis showed 4 mononuclear leukocytes per high‐power field, CSF protein was 27 mg/dL, and glucose was 76 mg/dL. No organisms were noted on gram stain. A chest x‐ray showed focal airspace opacity in the left lower lobe (Figure 1) and the patient was hospitalized for further management.

Figure 1
Admission chest x‐ray (postero‐anterior [upper panel] and lateral [lower panel] views).

The normal CSF analysis makes acute meningitis much less likely. It is interesting to note that the aminotransferase levels are nearly equal. Usually, in viral and many other causes of hepatitis, the ALT is higher than the AST, whereas the contrary is true in alcoholic hepatitis. Because the patient has been consuming significant amounts of alcohol recently, these levels may become equal in the setting of another primary liver process. The elevation in liver enzymes also raises the possibility of autoimmune hepatitis secondary to a systemic vasculitis such as systemic lupus erythematosus. Nonetheless, the focus should be on infectious causes of hepatitis such as hepatitis C, adenovirus, parvovirus, Epstein‐Barr virus (EBV), cytomegalovirus, and herpes simplex virus that can cause pneumonia either as a primary or secondary infection. Acute HIV infection can also present in this fashion, and anti‐HIV antibody testing may be negative early in the disease. In the setting of a normal urinalysis and bland urine sediment, prerenal azotemia is the most likely cause of her acute renal injury and can be confirmed by testing the urinary sodium and creatinine. A peripheral smear should be reviewed to evaluate the pancytopenia.

Severe headache, fever, conjunctival injection, pancytopenia, acute kidney injury, hepatitis, and pneumonia may occur in leptospirosis, particularly in a patient with recent freshwater exposure. Alternatively, ehrlichiosis can also account for fever, headache, pancytopenia, renal failure, hepatitis, and pneumonia, but conjunctival suffusion is not often present. At this time, treatment for community‐acquired pneumonia that includes coverage for leptospirosis should be started.

The patient was hydrated with intravenous fluids and treated with intravenous ceftriaxone and azithromycin for community‐acquired pneumonia. An abdominal ultrasound was normal. The serologic assays for acute hepatitis A, B, and C infection were negative. The following morning, she reported worsening headache, increased cough now productive of whitish‐yellow sputum, and diffuse body aches. She appeared more lethargic and toxic. Her blood pressure was 100/83 mm Hg, heart rate was 84 beats per minute, respiratory rate was 24 per minute, and temperature was 101.3F. She had increased crackles on chest auscultation bilaterally and required supplemental oxygen at 4 L/minute by nasal cannula. Examination of both legs now revealed multiple scattered, faintly erythematous, 2‐cm‐sized patches overlying tender subtle subcutaneous nodules. Additionally, a mildly pruritic, V‐shaped area of blanchable erythema was also seen on her chest. The white blood cell count was 2500/mm3 (77% neutrophils, 15% lymphocytes), serum creatinine was 1.8 mg/dL, AST was 351 IU/L, and ALT was 485 IU/L. Blood cultures showed no growth and a peripheral smear examination was unrevealing. A noncontrast chest computed tomographic scan showed findings consistent with multifocal pneumonia (Figure 2).

Figure 2
Bilateral patchy airspace disease and pleural effusions on chest computed tomographic scan.

It would be prudent at this time to expand her antimicrobial coverage (such as with vancomycin and piperacillin‐tazobactam) for activity against methicillin‐resistant Staphylococcus aureus and Pseudomonas because of her clinical worsening. Although ceftriaxone or piperacillin would cover leptospirosis, given the possibility of ehrlichiosis, the addition of doxycycline should be strongly considered.

The description of the rash on her legs seems consistent with erythema nodosum, which is associated with a number of infections (streptococcal, fungal, syphilis, EBV, cat‐scratch disease, tuberculosis), inflammatory conditions (inflammatory bowel disease, autoimmune disease, malignancy), and pregnancy. The blanchable rash on the chest is also a cause of concern for a possible drug reaction (ceftriaxone). A Jarisch‐Herxheimer reaction is possible given her acute worsening of symptoms with initiation of antibiotic therapy.

An antineutrophil cytoplasmic antibodyassociated vasculitis or another autoimmune condition such as systemic lupus erythematosus can account for erythema nodosum, rash, pancytopenia, and hepatitis. This diagnosis might also fit if she had a vasculitic pulmonary hemorrhage that caused her lung infiltrates and worsening hypoxia. A complete antinuclear antibody panel, antineutrophil cytoplasmic antibody, and antismooth muscle antibody testing is recommended. A skin and bronchoscopic biopsy should be considered.

Her dose of ceftriaxone was increased for possible severe pneumococcal pneumonia. The dermatology consultant felt that her leg lesions were consistent with erythema nodosum and the chest rash consistent with cutaneous photodamage. Bronchoscopic examination was normal and a bronchoalveolar lavage sample showed 2905 red blood cells/mm3 and 605 white blood cells/mm3 (70% neutrophils, 7% lymphocytes, 16% histiocytes), normal cytology, and negative cultures. There was no significant clinical improvement by the fourth hospital day and oral doxycycline was started. The next day, her skin lesions had resolved and she felt better. The serologic tests for Legionella, Mycoplasma, cytomegalovirus, EBV, Toxoplasma, Chlamydophila, Ehrlichia, Leptospira, Q‐fever, parvovirus, and adenovirus were negative. A fungal serology panel, HIV polymerase chain reaction, cryoglobulin level, and several rheumatologic tests (antinuclear antibody, extractable nuclear antigen panel, rheumatoid factor, antineutrophil cytoplasmic antibody, antiproteinase 3, and antiglomerular basement membrane antibodies) were normal. Blood cultures continued to show no growth.

The apparent response to doxycycline suggests she might have ehrlichiosis. A buffy coat review for morulae should be done. It is also possible that she may have improved on her initial therapy alone before starting doxycycline and her clinical worsening (including the chest rash) was due to a Jarisch‐Herxheimer reaction. Serologic tests for leptospirosis and ehrlichiosis should be repeated in 12 weeks because such infections may not cause detectable antibody levels early in the illness.

Ceftriaxone and doxycycline were continued and she showed rapid and significant clinical improvement. She was discharged 4 days later with instructions to complete a 10‐day course of antibiotics. At her 3‐month follow‐up, she was doing well and a repeat Leptospira antibody test by the Indirect Hemagglutination Assay (MRL Diagnostics, Cypress, California; normal titer <1:50) was positive at a titer of 1:100, which is highly suggestive of leptospirosis.

Commentary

Leptospirosis is a zoonotic infection caused by spirochetes of the genus Leptospira. The infection is usually transmitted indirectly to humans through contact with water, food, or soil contaminated with the urine of infected mammals.1 Risk factors for infection include participation in recreational activities (such as freshwater swimming, canoeing, and camping), occupational exposure, and exposure to infected pets or domesticated livestock. Approximately 100200 cases are identified annually in the United States, and approximately half occur in the state of Hawaii.2 Outbreaks of leptospirosis have been reported previously in the Midwest.3 These organisms inoculate humans through contact with mucous membranes or broken skin, or enter by swallowing infected food or water. A large number of these infections remain subclinical or result in a very mild illness with spontaneous clearance by the host's immune mechanism. Following an incubation period of 230 days, infected individuals may develop clinically significant disease (Table 1). Clinical presentations may overlap as the disease progresses. Although much remains to be learned about the exact pathogenic mechanism, disruption of the cell membranes of small vessel endothelia (a toxin‐like effect), and cytokine‐mediated tissue injury are believed to cause organ hemorrhage and ischemia.4

Clinical Manifestations of Leptospirosis1, 4, 5
  • NOTE: This patient's manifestations are highlighted in italics.

1. Mild influenza‐like self‐remitting disease (90% of cases)
Undifferentiated fever (usually 100F105F), severe headache, and myalgia (especially lower limbs).
2. Moderately severe disease usually requiring hospitalization (5%9% of cases)
Marked prostration, anorexia, nausea, and vomiting, conjunctival suffusion, transient rash, frequently abdominal pain, constipation or diarrhea, and occasionally epistaxis.
3. Severe disease involving multiple organ systems (1%5% of cases)
Hepatorenal Syndrome (Weil's syndrome)
Constellation of jaundice, hemorrhagic diathesis, and acute renal failure. Hepatic failure is rarely fatal. Renal involvement is usually more severe and the common cause of death. Cardiac (myocarditis with arrhythmias) and pulmonary complications are frequent. Confusion and restlessness may occur.
Hemorrhagic pneumonitis
Usually presents as a dry cough initially but becomes blood‐streaked after 23 days. Often characterized by a rapid progression to involve extensive areas of lungs, massive intra‐alveolar hemorrhage, acute respiratory failure, and death.
Central nervous system involvement
Meningismus, meningitis, or meningoencephalitis.

The clinical diagnosis of leptospirosis is difficult because of its protean manifestations. Although nonspecific, 2 clinical features may provide a clue to the clinical diagnosis. First, the presence of conjunctival suffusion occurs in the early stage of the disease and is often associated with subconjunctival hemorrhage. Second, severe myalgia, commonly involving the lower limbs, is also characteristically present.1, 5 In 1 series of 58 patients with acute leptospirosis, conjunctival suffusion was observed in 50% of cases, and subconjunctival hemorrhage in 29%. Body ache and muscle tenderness was described in almost all cases.6

As seen in this case, the presence of a rash may pose a clinical challenge. A transient macular, maculopapular, purpuric, or urticarial rash may be seen in acute leptospirosis, but rashes may also be representative of a complication of treatment.1 First described in 1895 in patients with syphilis treated with mercury, the Jarisch‐Herxheimer reaction typically occurs within a few hours of antimicrobial treatment of spirochete infections and often presents with a rash, headache, fever, rigors, hypotension, sweating, and worsening symptoms of the underlying illness.7 Other skin findings such as the occurrence of erythema nodosum have been previously reported in cases of leptospirosis.8

Human ehrlichiosis (HE) is caused by tickborne, obligatory intracellular bacteria that infect leukocytes. There are 3 distinct clinical conditions: human monocytic ehrlichiosis (HME, caused by Ehrlichia chaffeensis), human granulocytic anaplasmosis (HGA, caused by Anaplasma phagocytophilum), and human ewingii ehrlichiosis (HEE, caused by E. ewingii). Although most cases of HME and HEE are seen in the southeastern and south‐central United States and California, the highest incidence of HGA is reported in the northeastern and upper Midwest regions.9 As with leptospirosis, the clinical range of HE spans from asymptomatic infection to life‐threatening illness. Following an incubation period of 12 weeks, symptomatic cases usually present with nonspecific complaints such as high fevers, chills, headache, nausea, arthralgia, myalgia, and malaise.10 The majority of cases will report a tick bite or an exposure to ticks. Laboratory tests often reveal leukopenia (white blood cell count < 4000/mm3), thrombocytopenia, hyponatremia, and elevated AST and ALT. Patients with severe disease may develop renal, respiratory, and hepatic failure. Thus, differentiating ehrlichiosis from leptospirosis is often challenging for the clinician.

However, there are a few clinical clues that help distinguish between these illnesses in this case. HGA as a cause of HE would be more likely in the Midwest. Although a rash is present in one‐third of patients with HME, it is seldom present in HGA unless coinfected with Borrelia burgdorferi, the causative agent for Lyme disease. Additionally, her history of freshwater exposure and the absence of a history of a tick bite also favor leptospirosis. As noted previously, conjunctival suffusion, a characteristic clinical feature of leptospirosis, has only been described in case reports of HE.11, 12

Serologic tests are often used to establish the diagnosis of leptospirosis and ehrlichiosis. Leptospires are fastidious organisms that are difficult to isolate on inoculated growth media. The microscopic agglutination test for leptospirosis is considered the diagnostic gold standard due to its high specificity, but its use is limited by its technical complexity, lack of availability (other than in reference laboratories), and low sensitivity early in the disease (antibody levels detected by this method usually do not appear until 7 days after symptom onset).13 A variety of rapid serologic assays are also available. Although these tests have good overall sensitivity (ranging between 79% and 93%), they perform relatively poorly for acute‐phase sera (sensitivity of 38.5%52.7%).13 The high early false negative rate is believed to be a result of inadequate Leptospira antibody titers in the acute phase of the illness. Seroconversion or a 4‐fold rise between acute and convalescent‐phase antibody titers is the most definitive criterion for the diagnosis of leptospirosis. However, without paired sera samples, a single high microscopic agglutination test titer can be taken as diagnostic for leptospirosis depending on the degree of regional endemicity.14

Similarly, currently available serologic assays for ehrlichiosis produce negative results in most patients in the first week of illness, and it is important to obtain a convalescent phase serum specimen for confirmatory diagnosis of HME and HGA. Seroconversion or a 4‐fold increase in titer between acute and convalescent phase sera is considered diagnostic. The sensitivity of finding morulae (intracytoplasmic vacuolar microcolonies of Ehrlichia) on a peripheral smear is unknown, and data suggest that this finding is more common in cases of HGA compared to HME.15

Although doxycycline is the drug of choice for the treatment of ehrlichiosis, Leptospira is susceptible to a wide variety of antibiotics because it exhibits a double membrane surface architecture with components common to both gram‐negative and gram‐positive bacteria.1 Recommended treatment regimens for severe leptospirosis include the use of high‐dose intravenous penicillin or a third‐generation cephalosporin. Less severe cases can be treated with oral amoxicillin or doxycycline.16 The fact that this patient's clinical improvement appeared to lag after initiation of ceftriaxone does not necessarily indicate a lack of efficacy but perhaps a Jarisch‐Herxheimer reaction in response to appropriate antibiotic therapy.

Teaching Points

  • Establishing a diagnosis of leptospirosis is challenging and requires a high index of suspicion. Clinicians should be aware of the limitations of the diagnostic accuracy of the serologic assays for leptospirosis because they are frequently negative in the first week after symptom onset.

  • The classic finding of conjunctival suffusion is helpful in differentiating leptospirosis from human ehrlichiosis.

  • This case also highlights the importance of the clinical practice of making a list of suspected diagnoses, remaining open to these possibilities, and checking serologic tests again in convalescence to confirm the diagnosis.

The approach to clinical conundrums by an expert clinician is revealed through the presentation of an actual patient's case in an approach typical of a morning report. Similarly to patient care, sequential pieces of information are provided to the clinician, who is unfamiliar with the case. The focus is on the thought processes of both the clinical team caring for the patient and the discussant.

Acknowledgements

The authors thank Dr. Brian Harte for his valuable guidance in the preparation of this manuscript.

In October, a 36‐year‐old woman with no significant past medical history presented to the Emergency Department (ED) with a 3‐day history of headache and fever. The headache was severe, throbbing, and frontal in location. She also complained of daily fevers measured up to 103F, generalized malaise, and fatigue. She did not report neck stiffness or photophobia. She felt better after receiving intravenous fluids and was discharged home with a diagnosis of a nonspecific viral illness. Two days later, she returned to the ED with worsening headache, fever, mild photophobia, and poor oral intake. She also complained of a dry cough that made her headache worse, as did bending over. She did not report confusion, neck stiffness, shortness of breath, sore throat, runny nose, abdominal symptoms, or rash.

This patient presents a second time to the ED with worsening headache and fever raising concerns about meningitis. At the time of her first ED visit, it can be assumed that she had a nontoxic appearance because she was discharged shortly thereafter. Thus, acute bacterial meningitis seems less likely, but occasionally patients with meningococcal meningitis may not appear significantly ill until later in the process. Nonetheless, acute meningitis, possibly viral, is the initial concern. The time of the year is an important variable because many viral infections are seasonal. Enteroviruses are the most common cause of viral meningitis in the United States, particularly in the summer and fall. In contrast, mumps, measles, and varicella zoster viruses occur more commonly in winter and spring. Herpetic meningoencephalitis is a life‐threatening condition with a guarded prognosis. Therefore, early recognition and treatment is necessary to decrease morbidity and mortality. Drugs such as nonsteroidal anti‐inflammatory agents, trimethoprim‐sulfamethoxazole, amoxicillin, and rarely vaccines can also cause aseptic meningitis. Infections from fungi, spirochetes, mycobacteria, and rarely parasites also cause meningitis, but would be of greater concern in a patient with risk factors such as recent travel or an immunocompromised state.

Increased headache with bending and cough might indicate elevated intracranial pressure. However, this is a nonspecific complaint, and headache is often worse with the Valsalva maneuver. Because she reports a cough, a chest x‐ray would be useful. In addition to routine initial tests, cerebrospinal fluid (CSF) analysis and human immunodeficiency virus (HIV) testing is recommended.

Her past medical history was notable for depression. Her medications included bupropion, multivitamins, and fish oil. She was also taking milk thistle pills daily to protect her liver because she had been drinking alcohol heavily for the past 2 weeks since her husband left her. She smoked 1 pack of cigarettes daily. She had not traveled recently. She reported no recent animal or wildlife exposure but did recall falling into a midwestern river while canoeing 2 weeks prior to presentation. She worked as a hairstylist and described no sick contacts or risk factors for HIV disease.

An important new historical element is that the patient fell into a river. If she swallowed a significant amount of water during her fall overboard, meningitis from waterborne infections such as Aeromonas, Acanthamoeba, and Naegleria need to be considered. Fortunately, these are rare in the Midwest. Her canoeing history may suggest exposure to wooded areas. Certainly, tickborne infections such as ehrlichiosis, babesiosis, Lyme disease, and Rocky Mountain spotted fever can also cause meningitis. Histoplasmosis and blastomycosis are also endemic to the midwestern United States and can disseminate and cause central nervous system disease.

At this time, viral and bacterial infections are highest on the differential diagnosis. However, the microbiology laboratory needs to be alerted to the possibility of fungal or parasitic organisms depending on the initial CSF analysis results.

The patient was a Caucasian woman who appeared comfortable. Her blood pressure was 130/62 mm Hg, heart rate was 83 beats per minute, respiratory rate was 18 per minute, temperature was 100.8F, and oxygen saturation was 98% on room air. She was fully alert and oriented. Her pupils were bilaterally equal, reactive to light and accommodation with intact extraocular movement and no nystagmus. There was conjunctival injection bilaterally without noticeable pallor or icterus. Fundoscopic examination, which the patient tolerated without difficulty, was normal. Inspection of the oral cavity showed mild tonsillar enlargement. The neck was supple with no stiffness. No cervical, axillary, or inguinal lymph nodes were palpable. Faint bilateral basilar crackles were audible over the posterior chest. There was very mild right upper quadrant abdominal tenderness without guarding. The liver and spleen were normal size and bowel sounds were present. No rash, peripheral edema, or spinal tenderness was noted. A complete neurological examination was normal.

Her general appearance and vital signs seem reassuring. Conjunctival injection and mild tonsillar enlargement are nonspecific findings and may occur in systemic inflammatory states especially viral infections. Atelectasis may account for faint bilateral basilar crackles especially if associated with post‐tussive change. Her alcohol use puts her at risk of aspiration. A right lower lobe process (pneumonia) can sometimes present with right upper quadrant tenderness. However, this tenderness may also represent muscle soreness from repeated coughing, liver, or gallbladder disease. The same infectious process affecting the central nervous system and possibly her lungs, may also be affecting the liver.

A complete blood count revealed a white blood cell count of 3000/mm3 (79% neutrophils, 15% lymphocytes, 5% monocytes), hemoglobin of 11.7 g/dL, and platelets of 110,000/mm3. The serum sodium was 133 mmol/L, potassium was 3.7 mmol/L, bicarbonate was 22 mmol/L, and blood urea nitrogen was 20 mg/dL. The serum creatinine was 1.5 compared to 1.0 mg/dL on testing 2 days prior. A liver function panel showed protein of 5.1 g/dL, albumin of 3 g/dL, aspartate aminotransferase (AST) of 576 IU/L, alanine aminotransferase (ALT) of 584 IU/L, alkaline phosphatase of 282 IU/L, and total bilirubin of 1 mg/dL. The coagulation profile, creatinine phosphokinase, acetaminophen level, urine pregnancy test, urine drug screen, and urinalysis (including urine microscopy) were normal.

The CSF opening pressure was 13 cm H2O. CSF analysis showed 4 mononuclear leukocytes per high‐power field, CSF protein was 27 mg/dL, and glucose was 76 mg/dL. No organisms were noted on gram stain. A chest x‐ray showed focal airspace opacity in the left lower lobe (Figure 1) and the patient was hospitalized for further management.

Figure 1
Admission chest x‐ray (postero‐anterior [upper panel] and lateral [lower panel] views).

The normal CSF analysis makes acute meningitis much less likely. It is interesting to note that the aminotransferase levels are nearly equal. Usually, in viral and many other causes of hepatitis, the ALT is higher than the AST, whereas the contrary is true in alcoholic hepatitis. Because the patient has been consuming significant amounts of alcohol recently, these levels may become equal in the setting of another primary liver process. The elevation in liver enzymes also raises the possibility of autoimmune hepatitis secondary to a systemic vasculitis such as systemic lupus erythematosus. Nonetheless, the focus should be on infectious causes of hepatitis such as hepatitis C, adenovirus, parvovirus, Epstein‐Barr virus (EBV), cytomegalovirus, and herpes simplex virus that can cause pneumonia either as a primary or secondary infection. Acute HIV infection can also present in this fashion, and anti‐HIV antibody testing may be negative early in the disease. In the setting of a normal urinalysis and bland urine sediment, prerenal azotemia is the most likely cause of her acute renal injury and can be confirmed by testing the urinary sodium and creatinine. A peripheral smear should be reviewed to evaluate the pancytopenia.

Severe headache, fever, conjunctival injection, pancytopenia, acute kidney injury, hepatitis, and pneumonia may occur in leptospirosis, particularly in a patient with recent freshwater exposure. Alternatively, ehrlichiosis can also account for fever, headache, pancytopenia, renal failure, hepatitis, and pneumonia, but conjunctival suffusion is not often present. At this time, treatment for community‐acquired pneumonia that includes coverage for leptospirosis should be started.

The patient was hydrated with intravenous fluids and treated with intravenous ceftriaxone and azithromycin for community‐acquired pneumonia. An abdominal ultrasound was normal. The serologic assays for acute hepatitis A, B, and C infection were negative. The following morning, she reported worsening headache, increased cough now productive of whitish‐yellow sputum, and diffuse body aches. She appeared more lethargic and toxic. Her blood pressure was 100/83 mm Hg, heart rate was 84 beats per minute, respiratory rate was 24 per minute, and temperature was 101.3F. She had increased crackles on chest auscultation bilaterally and required supplemental oxygen at 4 L/minute by nasal cannula. Examination of both legs now revealed multiple scattered, faintly erythematous, 2‐cm‐sized patches overlying tender subtle subcutaneous nodules. Additionally, a mildly pruritic, V‐shaped area of blanchable erythema was also seen on her chest. The white blood cell count was 2500/mm3 (77% neutrophils, 15% lymphocytes), serum creatinine was 1.8 mg/dL, AST was 351 IU/L, and ALT was 485 IU/L. Blood cultures showed no growth and a peripheral smear examination was unrevealing. A noncontrast chest computed tomographic scan showed findings consistent with multifocal pneumonia (Figure 2).

Figure 2
Bilateral patchy airspace disease and pleural effusions on chest computed tomographic scan.

It would be prudent at this time to expand her antimicrobial coverage (such as with vancomycin and piperacillin‐tazobactam) for activity against methicillin‐resistant Staphylococcus aureus and Pseudomonas because of her clinical worsening. Although ceftriaxone or piperacillin would cover leptospirosis, given the possibility of ehrlichiosis, the addition of doxycycline should be strongly considered.

The description of the rash on her legs seems consistent with erythema nodosum, which is associated with a number of infections (streptococcal, fungal, syphilis, EBV, cat‐scratch disease, tuberculosis), inflammatory conditions (inflammatory bowel disease, autoimmune disease, malignancy), and pregnancy. The blanchable rash on the chest is also a cause of concern for a possible drug reaction (ceftriaxone). A Jarisch‐Herxheimer reaction is possible given her acute worsening of symptoms with initiation of antibiotic therapy.

An antineutrophil cytoplasmic antibodyassociated vasculitis or another autoimmune condition such as systemic lupus erythematosus can account for erythema nodosum, rash, pancytopenia, and hepatitis. This diagnosis might also fit if she had a vasculitic pulmonary hemorrhage that caused her lung infiltrates and worsening hypoxia. A complete antinuclear antibody panel, antineutrophil cytoplasmic antibody, and antismooth muscle antibody testing is recommended. A skin and bronchoscopic biopsy should be considered.

Her dose of ceftriaxone was increased for possible severe pneumococcal pneumonia. The dermatology consultant felt that her leg lesions were consistent with erythema nodosum and the chest rash consistent with cutaneous photodamage. Bronchoscopic examination was normal and a bronchoalveolar lavage sample showed 2905 red blood cells/mm3 and 605 white blood cells/mm3 (70% neutrophils, 7% lymphocytes, 16% histiocytes), normal cytology, and negative cultures. There was no significant clinical improvement by the fourth hospital day and oral doxycycline was started. The next day, her skin lesions had resolved and she felt better. The serologic tests for Legionella, Mycoplasma, cytomegalovirus, EBV, Toxoplasma, Chlamydophila, Ehrlichia, Leptospira, Q‐fever, parvovirus, and adenovirus were negative. A fungal serology panel, HIV polymerase chain reaction, cryoglobulin level, and several rheumatologic tests (antinuclear antibody, extractable nuclear antigen panel, rheumatoid factor, antineutrophil cytoplasmic antibody, antiproteinase 3, and antiglomerular basement membrane antibodies) were normal. Blood cultures continued to show no growth.

The apparent response to doxycycline suggests she might have ehrlichiosis. A buffy coat review for morulae should be done. It is also possible that she may have improved on her initial therapy alone before starting doxycycline and her clinical worsening (including the chest rash) was due to a Jarisch‐Herxheimer reaction. Serologic tests for leptospirosis and ehrlichiosis should be repeated in 12 weeks because such infections may not cause detectable antibody levels early in the illness.

Ceftriaxone and doxycycline were continued and she showed rapid and significant clinical improvement. She was discharged 4 days later with instructions to complete a 10‐day course of antibiotics. At her 3‐month follow‐up, she was doing well and a repeat Leptospira antibody test by the Indirect Hemagglutination Assay (MRL Diagnostics, Cypress, California; normal titer <1:50) was positive at a titer of 1:100, which is highly suggestive of leptospirosis.

Commentary

Leptospirosis is a zoonotic infection caused by spirochetes of the genus Leptospira. The infection is usually transmitted indirectly to humans through contact with water, food, or soil contaminated with the urine of infected mammals.1 Risk factors for infection include participation in recreational activities (such as freshwater swimming, canoeing, and camping), occupational exposure, and exposure to infected pets or domesticated livestock. Approximately 100200 cases are identified annually in the United States, and approximately half occur in the state of Hawaii.2 Outbreaks of leptospirosis have been reported previously in the Midwest.3 These organisms inoculate humans through contact with mucous membranes or broken skin, or enter by swallowing infected food or water. A large number of these infections remain subclinical or result in a very mild illness with spontaneous clearance by the host's immune mechanism. Following an incubation period of 230 days, infected individuals may develop clinically significant disease (Table 1). Clinical presentations may overlap as the disease progresses. Although much remains to be learned about the exact pathogenic mechanism, disruption of the cell membranes of small vessel endothelia (a toxin‐like effect), and cytokine‐mediated tissue injury are believed to cause organ hemorrhage and ischemia.4

Clinical Manifestations of Leptospirosis1, 4, 5
  • NOTE: This patient's manifestations are highlighted in italics.

1. Mild influenza‐like self‐remitting disease (90% of cases)
Undifferentiated fever (usually 100F105F), severe headache, and myalgia (especially lower limbs).
2. Moderately severe disease usually requiring hospitalization (5%9% of cases)
Marked prostration, anorexia, nausea, and vomiting, conjunctival suffusion, transient rash, frequently abdominal pain, constipation or diarrhea, and occasionally epistaxis.
3. Severe disease involving multiple organ systems (1%5% of cases)
Hepatorenal Syndrome (Weil's syndrome)
Constellation of jaundice, hemorrhagic diathesis, and acute renal failure. Hepatic failure is rarely fatal. Renal involvement is usually more severe and the common cause of death. Cardiac (myocarditis with arrhythmias) and pulmonary complications are frequent. Confusion and restlessness may occur.
Hemorrhagic pneumonitis
Usually presents as a dry cough initially but becomes blood‐streaked after 23 days. Often characterized by a rapid progression to involve extensive areas of lungs, massive intra‐alveolar hemorrhage, acute respiratory failure, and death.
Central nervous system involvement
Meningismus, meningitis, or meningoencephalitis.

The clinical diagnosis of leptospirosis is difficult because of its protean manifestations. Although nonspecific, 2 clinical features may provide a clue to the clinical diagnosis. First, the presence of conjunctival suffusion occurs in the early stage of the disease and is often associated with subconjunctival hemorrhage. Second, severe myalgia, commonly involving the lower limbs, is also characteristically present.1, 5 In 1 series of 58 patients with acute leptospirosis, conjunctival suffusion was observed in 50% of cases, and subconjunctival hemorrhage in 29%. Body ache and muscle tenderness was described in almost all cases.6

As seen in this case, the presence of a rash may pose a clinical challenge. A transient macular, maculopapular, purpuric, or urticarial rash may be seen in acute leptospirosis, but rashes may also be representative of a complication of treatment.1 First described in 1895 in patients with syphilis treated with mercury, the Jarisch‐Herxheimer reaction typically occurs within a few hours of antimicrobial treatment of spirochete infections and often presents with a rash, headache, fever, rigors, hypotension, sweating, and worsening symptoms of the underlying illness.7 Other skin findings such as the occurrence of erythema nodosum have been previously reported in cases of leptospirosis.8

Human ehrlichiosis (HE) is caused by tickborne, obligatory intracellular bacteria that infect leukocytes. There are 3 distinct clinical conditions: human monocytic ehrlichiosis (HME, caused by Ehrlichia chaffeensis), human granulocytic anaplasmosis (HGA, caused by Anaplasma phagocytophilum), and human ewingii ehrlichiosis (HEE, caused by E. ewingii). Although most cases of HME and HEE are seen in the southeastern and south‐central United States and California, the highest incidence of HGA is reported in the northeastern and upper Midwest regions.9 As with leptospirosis, the clinical range of HE spans from asymptomatic infection to life‐threatening illness. Following an incubation period of 12 weeks, symptomatic cases usually present with nonspecific complaints such as high fevers, chills, headache, nausea, arthralgia, myalgia, and malaise.10 The majority of cases will report a tick bite or an exposure to ticks. Laboratory tests often reveal leukopenia (white blood cell count < 4000/mm3), thrombocytopenia, hyponatremia, and elevated AST and ALT. Patients with severe disease may develop renal, respiratory, and hepatic failure. Thus, differentiating ehrlichiosis from leptospirosis is often challenging for the clinician.

However, there are a few clinical clues that help distinguish between these illnesses in this case. HGA as a cause of HE would be more likely in the Midwest. Although a rash is present in one‐third of patients with HME, it is seldom present in HGA unless coinfected with Borrelia burgdorferi, the causative agent for Lyme disease. Additionally, her history of freshwater exposure and the absence of a history of a tick bite also favor leptospirosis. As noted previously, conjunctival suffusion, a characteristic clinical feature of leptospirosis, has only been described in case reports of HE.11, 12

Serologic tests are often used to establish the diagnosis of leptospirosis and ehrlichiosis. Leptospires are fastidious organisms that are difficult to isolate on inoculated growth media. The microscopic agglutination test for leptospirosis is considered the diagnostic gold standard due to its high specificity, but its use is limited by its technical complexity, lack of availability (other than in reference laboratories), and low sensitivity early in the disease (antibody levels detected by this method usually do not appear until 7 days after symptom onset).13 A variety of rapid serologic assays are also available. Although these tests have good overall sensitivity (ranging between 79% and 93%), they perform relatively poorly for acute‐phase sera (sensitivity of 38.5%52.7%).13 The high early false negative rate is believed to be a result of inadequate Leptospira antibody titers in the acute phase of the illness. Seroconversion or a 4‐fold rise between acute and convalescent‐phase antibody titers is the most definitive criterion for the diagnosis of leptospirosis. However, without paired sera samples, a single high microscopic agglutination test titer can be taken as diagnostic for leptospirosis depending on the degree of regional endemicity.14

Similarly, currently available serologic assays for ehrlichiosis produce negative results in most patients in the first week of illness, and it is important to obtain a convalescent phase serum specimen for confirmatory diagnosis of HME and HGA. Seroconversion or a 4‐fold increase in titer between acute and convalescent phase sera is considered diagnostic. The sensitivity of finding morulae (intracytoplasmic vacuolar microcolonies of Ehrlichia) on a peripheral smear is unknown, and data suggest that this finding is more common in cases of HGA compared to HME.15

Although doxycycline is the drug of choice for the treatment of ehrlichiosis, Leptospira is susceptible to a wide variety of antibiotics because it exhibits a double membrane surface architecture with components common to both gram‐negative and gram‐positive bacteria.1 Recommended treatment regimens for severe leptospirosis include the use of high‐dose intravenous penicillin or a third‐generation cephalosporin. Less severe cases can be treated with oral amoxicillin or doxycycline.16 The fact that this patient's clinical improvement appeared to lag after initiation of ceftriaxone does not necessarily indicate a lack of efficacy but perhaps a Jarisch‐Herxheimer reaction in response to appropriate antibiotic therapy.

Teaching Points

  • Establishing a diagnosis of leptospirosis is challenging and requires a high index of suspicion. Clinicians should be aware of the limitations of the diagnostic accuracy of the serologic assays for leptospirosis because they are frequently negative in the first week after symptom onset.

  • The classic finding of conjunctival suffusion is helpful in differentiating leptospirosis from human ehrlichiosis.

  • This case also highlights the importance of the clinical practice of making a list of suspected diagnoses, remaining open to these possibilities, and checking serologic tests again in convalescence to confirm the diagnosis.

The approach to clinical conundrums by an expert clinician is revealed through the presentation of an actual patient's case in an approach typical of a morning report. Similarly to patient care, sequential pieces of information are provided to the clinician, who is unfamiliar with the case. The focus is on the thought processes of both the clinical team caring for the patient and the discussant.

Acknowledgements

The authors thank Dr. Brian Harte for his valuable guidance in the preparation of this manuscript.

References
  1. Vijayachari P,Sugunan AP,Shriram AN.Leptospirosis: an emerging global public health problem.J Biosci.2008;33:557569.
  2. Centers for Disease Control and Prevention. Leptospirosis.2005. http://www.cdc.gov/ncidod/dbmd/diseaseinfo/leptospirosis_t.htm. Accessed November 15,year="2010"2010.
  3. Morbidity and Mortality Weekly Report.From the Centers for Disease Control and Prevention. Update: leptospirosis and unexplained acute febrile illness among athletes participating in triathlons—Illinois and Wisconsin, 1998.JAMA.1998;280:14741475.
  4. Pappas G,Cascio A.Optimal treatment of leptospirosis: queries and projections.Int J Antimicrob Agents.2006;28:491496.
  5. Ricaldi JN,Vinetz JM.Leptospirosis in the tropics and in travelers.Curr Infect Dis Rep.2006;8:5158.
  6. Singh SS,Vijayachari P,Sinha A,Sugunan AP,Rasheed MA,Sehgal SC.Clinico‐epidemiological study of hospitalized cases of severe leptospirosis.Indian J Med Res.1999;109:9499.
  7. Pound MW,May DB.Proposed mechanisms and preventative options of Jarisch‐Herxheimer reactions.J Clin Pharm Ther.2005;30:291295.
  8. Buckler JM.Leptospirosis presenting with erythema nodosum.Arch Dis Child.1977;52:418419.
  9. Walker DH,Paddock CD,Dumler JS.Emerging and re‐emerging tick‐transmitted rickettsial and ehrlichial infections.Med Clin N Am.2008;92:13451361.
  10. Ganguly S,Mukhopadhayay SK.Tick‐borne ehrlichiosis infection in human beings.J Vector Borne Dis.2008;45:273280.
  11. Simmons BP,Hughey JR.Ehrlichia in Tennessee.South Med J.1989;82:669.
  12. Berry DS,Miller RS,Hooke JA,Massung RF,Bennett J,Ottolini MG.Ehrlichial meningitis with cerebrospinal fluid morulae.Pediatr Infect Dis J.1999;18:552555.
  13. Bajani MD,Ashford DA,Bragg SL, et al.Evaluation of four commercially available rapid serologic tests for diagnosis of leptospirosis.J Clin Microbiol.2003;41:803809.
  14. Shivakumar S,Shareek PS.Diagnosis of leptospirosis utilizing modified Faine's criteria.J Assoc Physicians India.2004;52:678679.
  15. Jacobs RF,Schutze GE.Ehrlichiosis in children.J Pediatr.1997;131:184192.
  16. Terpstra WJ,World Health Organization, International Leptospirosis Society. Human leptospirosis: guidance for diagnosis, surveillance and control.Geneva, Switzerland:World Health Organization;2003.
References
  1. Vijayachari P,Sugunan AP,Shriram AN.Leptospirosis: an emerging global public health problem.J Biosci.2008;33:557569.
  2. Centers for Disease Control and Prevention. Leptospirosis.2005. http://www.cdc.gov/ncidod/dbmd/diseaseinfo/leptospirosis_t.htm. Accessed November 15,year="2010"2010.
  3. Morbidity and Mortality Weekly Report.From the Centers for Disease Control and Prevention. Update: leptospirosis and unexplained acute febrile illness among athletes participating in triathlons—Illinois and Wisconsin, 1998.JAMA.1998;280:14741475.
  4. Pappas G,Cascio A.Optimal treatment of leptospirosis: queries and projections.Int J Antimicrob Agents.2006;28:491496.
  5. Ricaldi JN,Vinetz JM.Leptospirosis in the tropics and in travelers.Curr Infect Dis Rep.2006;8:5158.
  6. Singh SS,Vijayachari P,Sinha A,Sugunan AP,Rasheed MA,Sehgal SC.Clinico‐epidemiological study of hospitalized cases of severe leptospirosis.Indian J Med Res.1999;109:9499.
  7. Pound MW,May DB.Proposed mechanisms and preventative options of Jarisch‐Herxheimer reactions.J Clin Pharm Ther.2005;30:291295.
  8. Buckler JM.Leptospirosis presenting with erythema nodosum.Arch Dis Child.1977;52:418419.
  9. Walker DH,Paddock CD,Dumler JS.Emerging and re‐emerging tick‐transmitted rickettsial and ehrlichial infections.Med Clin N Am.2008;92:13451361.
  10. Ganguly S,Mukhopadhayay SK.Tick‐borne ehrlichiosis infection in human beings.J Vector Borne Dis.2008;45:273280.
  11. Simmons BP,Hughey JR.Ehrlichia in Tennessee.South Med J.1989;82:669.
  12. Berry DS,Miller RS,Hooke JA,Massung RF,Bennett J,Ottolini MG.Ehrlichial meningitis with cerebrospinal fluid morulae.Pediatr Infect Dis J.1999;18:552555.
  13. Bajani MD,Ashford DA,Bragg SL, et al.Evaluation of four commercially available rapid serologic tests for diagnosis of leptospirosis.J Clin Microbiol.2003;41:803809.
  14. Shivakumar S,Shareek PS.Diagnosis of leptospirosis utilizing modified Faine's criteria.J Assoc Physicians India.2004;52:678679.
  15. Jacobs RF,Schutze GE.Ehrlichiosis in children.J Pediatr.1997;131:184192.
  16. Terpstra WJ,World Health Organization, International Leptospirosis Society. Human leptospirosis: guidance for diagnosis, surveillance and control.Geneva, Switzerland:World Health Organization;2003.
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Journal of Hospital Medicine - 6(4)
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Journal of Hospital Medicine - 6(4)
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Continuing Medical Education Program in

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Continuing Medical Education Program in the Journal of Hospital Medicine

If you wish to receive credit for this activity, please refer to the website: www.wileyblackwellcme.com.

Accreditation and Designation Statement

Blackwell Futura Media Services designates this journal‐based CME activity for a maximum of 1 AMA PRA Category 1 Credit.. Physicians should only claim credit commensurate with the extent of their participation in the activity.

Blackwell Futura Media Services is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

Educational Objectives

Upon completion of this educational activity, participants will be better able to:

  • Illustrate the elements of a systematic approach to successful hospital smoking cessation programs.

  • Describe the efficacy of a coordinated real world hospital smoking cessation program in a U.S. hospital.

  • Evaluate the barriers to successful hospital smoking cessation programs.

This manuscript underwent peer review in line with the standards of editorial integrity and publication ethics maintained by Journal of Hospital Medicine. The peer reviewers have no relevant financial relationships. The peer review process for Journal of Hospital Medicine is blinded. As such, the identities of the reviewers are not disclosed in line with the standard accepted practices of medical journal peer review.

Conflicts of interest have been identified and resolved in accordance with Blackwell Futura Media Services's Policy on Activity Disclosure and Conflict of Interest. The primary resolution method used was peer review and review by a non‐conflicted expert.

Instructions on Receiving Credit

For information on applicability and acceptance of CME credit for this activity, please consult your professional licensing board.

This activity is designed to be completed within an hour; physicians should claim only those credits that reflect the time actually spent in the activity. To successfully earn credit, participants must complete the activity during the valid credit period, which is up to two years from initial publication.

Follow these steps to earn credit:

  • Log on to www.wileyblackwellcme.com

  • Read the target audience, learning objectives, and author disclosures.

  • Read the article in print or online format.

  • Reflect on the article.

  • Access the CME Exam, and choose the best answer to each question.

  • Complete the required evaluation component of the activity.

This activity will be available for CME credit for twelve months following its publication date. At that time, it will be reviewed and potentially updated and extended for an additional twelve months.

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Article PDF
Article PDF

If you wish to receive credit for this activity, please refer to the website: www.wileyblackwellcme.com.

Accreditation and Designation Statement

Blackwell Futura Media Services designates this journal‐based CME activity for a maximum of 1 AMA PRA Category 1 Credit.. Physicians should only claim credit commensurate with the extent of their participation in the activity.

Blackwell Futura Media Services is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

Educational Objectives

Upon completion of this educational activity, participants will be better able to:

  • Illustrate the elements of a systematic approach to successful hospital smoking cessation programs.

  • Describe the efficacy of a coordinated real world hospital smoking cessation program in a U.S. hospital.

  • Evaluate the barriers to successful hospital smoking cessation programs.

This manuscript underwent peer review in line with the standards of editorial integrity and publication ethics maintained by Journal of Hospital Medicine. The peer reviewers have no relevant financial relationships. The peer review process for Journal of Hospital Medicine is blinded. As such, the identities of the reviewers are not disclosed in line with the standard accepted practices of medical journal peer review.

Conflicts of interest have been identified and resolved in accordance with Blackwell Futura Media Services's Policy on Activity Disclosure and Conflict of Interest. The primary resolution method used was peer review and review by a non‐conflicted expert.

Instructions on Receiving Credit

For information on applicability and acceptance of CME credit for this activity, please consult your professional licensing board.

This activity is designed to be completed within an hour; physicians should claim only those credits that reflect the time actually spent in the activity. To successfully earn credit, participants must complete the activity during the valid credit period, which is up to two years from initial publication.

Follow these steps to earn credit:

  • Log on to www.wileyblackwellcme.com

  • Read the target audience, learning objectives, and author disclosures.

  • Read the article in print or online format.

  • Reflect on the article.

  • Access the CME Exam, and choose the best answer to each question.

  • Complete the required evaluation component of the activity.

This activity will be available for CME credit for twelve months following its publication date. At that time, it will be reviewed and potentially updated and extended for an additional twelve months.

If you wish to receive credit for this activity, please refer to the website: www.wileyblackwellcme.com.

Accreditation and Designation Statement

Blackwell Futura Media Services designates this journal‐based CME activity for a maximum of 1 AMA PRA Category 1 Credit.. Physicians should only claim credit commensurate with the extent of their participation in the activity.

Blackwell Futura Media Services is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

Educational Objectives

Upon completion of this educational activity, participants will be better able to:

  • Illustrate the elements of a systematic approach to successful hospital smoking cessation programs.

  • Describe the efficacy of a coordinated real world hospital smoking cessation program in a U.S. hospital.

  • Evaluate the barriers to successful hospital smoking cessation programs.

This manuscript underwent peer review in line with the standards of editorial integrity and publication ethics maintained by Journal of Hospital Medicine. The peer reviewers have no relevant financial relationships. The peer review process for Journal of Hospital Medicine is blinded. As such, the identities of the reviewers are not disclosed in line with the standard accepted practices of medical journal peer review.

Conflicts of interest have been identified and resolved in accordance with Blackwell Futura Media Services's Policy on Activity Disclosure and Conflict of Interest. The primary resolution method used was peer review and review by a non‐conflicted expert.

Instructions on Receiving Credit

For information on applicability and acceptance of CME credit for this activity, please consult your professional licensing board.

This activity is designed to be completed within an hour; physicians should claim only those credits that reflect the time actually spent in the activity. To successfully earn credit, participants must complete the activity during the valid credit period, which is up to two years from initial publication.

Follow these steps to earn credit:

  • Log on to www.wileyblackwellcme.com

  • Read the target audience, learning objectives, and author disclosures.

  • Read the article in print or online format.

  • Reflect on the article.

  • Access the CME Exam, and choose the best answer to each question.

  • Complete the required evaluation component of the activity.

This activity will be available for CME credit for twelve months following its publication date. At that time, it will be reviewed and potentially updated and extended for an additional twelve months.

Issue
Journal of Hospital Medicine - 6(4)
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Journal of Hospital Medicine - 6(4)
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Continuing Medical Education Program in the Journal of Hospital Medicine
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Continuing Medical Education Program in the Journal of Hospital Medicine
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Nonprocedural “Time Out”

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Critical conversations: A call for a nonprocedural “time out”

Communication and teamwork failures are the most frequently cited cause of adverse events.1, 2 Strategies to improve communication have focused on implementing formal teamwork training programs and/or teaching specific communication skills.36 For instance, many institutions have adopted SBAR (Situation‐Background‐Assessment‐Recommendation) as a method for providers to deliver critical clinical information in a structured format.7 SBAR focuses on the immediate and urgent event at hand and can occur between any 2 providers. The situation is a brief description of the event (eg, Hi Dr. Smith, this is Paul from 14‐Long, I'm calling about Mrs. Jones in 1427 who is in acute respiratory distress). The background describes details relevant to the situation (eg, She was admitted with a COPD exacerbation yesterday night, and, for the past couple hours, she appears in more distress. Her vital signs are). The assessment (eg, Her breath sounds are diminished and she's moving less air) and recommendation (eg, I'd like to call respiratory therapy and would like you to come assess her now) drive toward having an action defined at the end. Given the professional silos that exist in healthcare, the advent of a shared set of communication tools helps bridge existing gaps in training, experience, and teamwork between different providers.

Regulatory agencies have been heavily invested in attempts to standardize communication in healthcare settings. In 2003, the Joint Commission elevated the concerns for wrong‐site surgery by making its prevention a National Patient Safety Goal, and the following year required compliance with a Universal Protocol (UP).8 In addition to adequate preoperative identification of the patient and marking of their surgical site, the UP called for a time out (TO) just prior to the surgery or procedure. The UP states that a TO requires active communication among all members of the surgical/procedure team, consistently initiated by a designated member of the team, conducted in a fail‐safe mode, so that the planned procedure is not started if a member of the team has concerns.8 Simply, the TO provides an opportunity to clarify plans for care and discuss events anticipated during the procedure among all members of the team (eg, surgeons, anesthesiologists, nurses, technicians). This all‐important pause point ensures that each team member is on the same page.

Whereas a TO involves many high‐risk procedural settings, a significant proportion of hospital care occurs outside of procedures. Patients are often evaluated in an emergency department, admitted to a medical/surgical ward, treated without the need for a procedure, and ultimately discharged home or transferred to another healthcare facility (eg, skilled nursing or acute rehabilitation). In this paper, we introduce the concept of Critical Conversations, a form of nonprocedural time out, as a tool, intervention, and policy that promotes communication and teamwork at the most vulnerable junctures in a patient's hospitalization.

Rationale for Critical Conversations: a Case Scenario

An 82‐year‐old man with hypertension and chronic obstructive pulmonary disease (COPD) is admitted to the hospital with community‐acquired pneumonia and an exacerbation of his COPD. The admitting physician evaluates the patient in the emergency department and completes admission orders. The patient arrives on the medical/surgical unit and the unit clerk processes the orders, stimulating a cascade of downstream events for different providers.

Nurse

The nurse reviews the medication list, notices antibiotics and bronchodilators, and wonders why aren't we administering steroids for his COPD? Do any of these medications need to be given now? Is there anything the physician is worried about? What specific things should prompt me to call the physician with an update or change in condition? I'm not sure if it's safe to send the patient down for the ordered radiographic study because he still looks pretty short of breath. I hate paging the physician several times to get these questions answered because I know that person is busy as well. I also know the patient will have questions about the care plans, which I won't be able to answer. I wonder if I should finish administering evening medications for my other patients as I'm running behind schedule on my other tasks.

Respiratory therapist

At the same time, the respiratory therapist (RT) is contacted to assist with nebulizer therapy for the patient. In reviewing the order for bronchodilators, the RT silently asks, do we think he is going to need continuous nebulizers? What is our oxygen saturation goaldo we want him at 90% or above 95%? I wonder if this patient has a history of CO2 retention and if I should have a BiPAP machine at the bedside.

Physician

After completing the orders for the patient, the physician remains in the emergency department to admit a different patient with a gastrointestinal bleed. This is the fifth admission in the past few hours. The physician feels the impact of constant paging interruptions. A unit clerk pages asking for clarification about a radiographic study that was ordered. A bedside nurse pages and asks if the physician can come and speak to the family about the diagnosis and treatment plans for an earlier admission (something the nurse is not clear about, either). A second bedside nurse pages, stating a different admission is still tachycardic after 3 liters of intravenous fluids and wants to know whether the fluids should be continued. Finally, the bedside nurse pages about whether the new COPD admission can go off the floor for the ordered chest CT or remain on continuous pulse oximetry because of shortness of breath.

Our case scenario is representative of most non‐surgical admissions to a hospital. The hypothetical questions posed from different provider perspectives are also common and often remain unanswered in a timely fashion. Partly because there is no site to mark and no anesthesia to deliver, the clinical encounter escapes attention as an opportunity for error prevention. In our experience, there are specific times during a hospitalization when communication failures are most likely to compromise patient care: the time of admission, the time of discharge,9 and any time when a patient's clinical condition changes acutely. Whereas handoff communications focus on transitions between providers (eg, shift changes), these circumstances are driven by patient transitions. Indirect communications, such as phone, email, or faxes, are suboptimal forms of communication at such times.10 We believe that there should be an expectation for direct communication at these junctures, and we define these direct communications as Critical Conversations.

Description of a Critical Conversation

In the hours that follow an admission, providers (and often the patients or their family as well) invariably exchange any number of inefficient calls or pages to clarify care plans, discuss a suspected diagnosis, anticipate concerns in the first night, and/or highlight which orders should be prioritized, such as medications or diagnostic studies. A Critical Conversation at time of admission does in this circumstance exactly what a TO attempts to provide before a procedure foster communication and teamwork as a patient is about to be placed at risk for adverse events. The exchange involves discussion of the following:

  • Admitting diagnosis

  • Immediate treatment plan

  • Medications ordered (particularly those new to a patient to anticipate an adverse event)

  • Priority for completing any admitting orders

  • Guidelines for physician notification when a change in patient condition occurs.

 

At the other end of a hospitalization, with the known complications arising from a patient's discharge,11, 12 the same process is needed. Rather than having each discipline focus on an individual role or task in getting a patient safely discharged, Critical Conversations allow the entire team, including the patient,13 to ensure that concerns have been addressed. This might help clarify simple measures around follow‐up appointments, whom to call with questions after discharge, or symptoms to watch for that may warrant a repeat evaluation. Nurses anecdotally lament that they first learn about a planned discharge only when the discharge order is written in the chart or if a patient informs them. Both scenarios reflect poorly on the teamwork required to assure patients we're working together, and that key providers are on the same page with respect to discharge planning. The exchange at discharge involves discussion of these elements:

  • Discharge diagnosis

  • Follow‐up plans

  • Need for education/training prior to discharge

  • Necessary paperwork completed

  • Anticipated time of discharge.

 

Finally, where many patients are admitted to a hospital, improve, and then return home, others develop acute changes during their hospitalization. For example, the patient in our case scenario could develop respiratory failure and require transfer to the intensive care unit (ICU). Or a different patient might have an acute change in mental status, a new fever, a new abnormal vital sign (eg, tachycardia or hypoxia), or an acute change re existing abdominal painall of which may require a battery of diagnostic tests. These circumstances define the third time for a Critical Conversation: a change in clinical condition. Such situations often require a change in the care plan, a change in priorities for delivering care at that time (for the patient in need and for other patients being cared for by the same nurse and physician), a need for additional resources (eg, respiratory therapist, phlebotomist, pharmacist), and, ultimately, a well‐orchestrated team effort to make it all happen. The specific item prompting the Critical Conversation may impact the nature of the exchange, which involves discussion of these components:

  • Suspected diagnosis

  • Immediate treatment plan

  • Medications ordered (particularly those new to a patient to anticipate an adverse event)

  • Priority for completing any new orders

  • Guidelines for physician notification when a change in patient condition occurs.

 

In addition to the above checklist for each Critical Conversation, each exchange should also address two open‐ended questions: 1) what do you anticipate happening in the next 24 hours, and 2) what questions might the patient/family have?

One may ask, and we did, why not have a direct communication daily between a physician and a bedside nurse on each patient? Most physicians and nurses know the importance of direct communication, but there are also times when each is prioritizing work in competing fashions. Adopting Critical Conversations isn't meant to deter from communications that are vital to patient care; rather, it is intended to codify distinct times when a direct communication is required for patient safety.

Lessons Learned

Table 1 provides an example of a Critical Conversation using the sample case scenario. Table 2 lists the most frequent outcomes that resulted from providers engaging in Critical Conversations. These were captured from discussions with bedside nurses and internal medicine residents on our primary medical unit. Both tables highlight how these deliberate and direct communications can create a shared understanding of the patient's medical problems, can help prioritize what tasks should take place (eg, radiology study, medication administration, calling another provider), can improve communication between providers and patients, and potentially accomplish all of these goals in a more efficient manner.

Example of a Critical Conversation (Using the Sample Case Scenario)
Physician: Hi Nurse X, I'm Dr. Y, and I just wrote admission orders for Mr. Z whom, I understand, you'll be admitting. He's 82 with a history of COPD and is having an exacerbation related to a community‐acquired pneumonia. He looks comfortable right now as he's received his first dose of antibiotics, a liter of IVF, and 2 nebulizer treatments with some relief of his dyspnea. The main thing he needs up on the floor right now is to have respiratory therapy evaluate him. He's apparently been intubated before for his COPD, so I'd like to have them on board early and consider placing a BiPAP machine at the bedside for the next few hours. I don't anticipate an acute worsening of his condition given his initial improvements in the ED, but you should call me with any change in his condition. I haven't met the family yet because they were not at the bedside, but please convey the plans to them as well. I'll be up later to talk to them directly. Do you have any questions for me right now?
Nurse: I'll call the respiratory therapist right now and we'll make sure to contact you with any changes in his respiratory status. It looks like a chest CT was ordered, but not completed yet. Would you like him to go down for it off monitor?
Physician: Actually, let's watch him for a few hours to make sure he's continuing to improve. I initially ordered the chest CT to exclude a pulmonary embolus, but his history, exam, and chest x‐ray seem consistent with pneumonia. Let's reassess in a few hours.
Nurse: Sounds good. I'll text‐message you a set of his vital signs in 3‐4 hours to give you an update on his respiratory status.
Examples of Potential Outcomes Resulting From a Critical Conversation
General ThemesSpecific Examples
Clarity on plan of careClear understanding of action steps at critical junctures of hospitalization
Goals of admission discussed rather than gleaned from chart or less direct modes of communication
Discharge planning more proactive with better anticipation of timing among patients and providers
Expectation for shared understanding of care plans
Assistance with prioritization of tasks (as well as for competing tasks)Allows RNs to prioritize tasks for new admissions or planned discharges, to determine whether these tasks outweigh tasks for other patients, and to provide early planning when additional resources will be required
Allows MDs to prioritize communications to ensure critical orders receive attention, to obtain support for care plans that require multiple disciplines, and to confirm that intended care plans are implemented with shared sense of priority
Ability to communicate plans to patient and family membersImproved consistency in information provided to patients at critical hospital junctures
Increased engagement of patients in understanding their care plans
Better model for teamwork curative for patients when providers on the same page with communication
More efficient and effective use of resourcesFewer pages between admitting RN and MD with time saved from paging and waiting for responses
Less time trying to interpret plans of care from chart and other less direct modes of communication
Improved sharing and knowledge of information with less duplication of gathering from patients and among providers
Improved teamworkFosters a culture for direct communication and opens lines for questioning and speaking up when care plans are not clear

Making Critical Conversations Happen

Integrating Critical Conversations into practice requires both buy‐in among providers and a plan for monitoring the interactions. We recommend beginning with educational efforts (eg, at a physician or nurse staff meeting) and reinforcing them with visual cues, such as posters on the unit (Figure 1). These actions promote awareness and generate expectations that this new clinical policy is being supported by clinical and hospital leadership. Our experiences have demonstrated tremendous learning, including numerous anecdotes about the value of Critical Conversations (Table 3). Our implementation efforts also raised a number of questions that ultimately led to improved clarity in later iterations.

Figure 1
A Critical Conversations poster displayed on the patient care unit.
Provider Experiences Using Critical Conversations
Nothing is worse than meeting a patient for the first time at admission and not being able to answer the basic question of why they were admitted or what the plan is. It gives the impression that we don't talk to each other in caring for patients. [Critical Conversations] can really minimize that interaction and reassure patients, rather than make them worried about the apparent mixed messages or lack of communication and teamwork.Bedside Nurse
[Critical Conversations] seemed like an additional timely responsibility, and not always a part of my workflow, when sitting in the emergency department admitting patients. But, I found that the often 60 second conversations decreased the number of pages I would get for the same patientactually saving me time.Physician
I don't need to have direct communications for every order written. In fact, it would be inefficient for me and the doctors. On the other hand, being engaged in a Critical Conversation provides an opportunity for me to prioritize not only my tasks for the patient in need, but also in context of the other patients I'm caring for.Bedside Nurse
Late in the afternoon, there will often be several admissions coming to our unit simultaneously. Prioritizing what orders need to be processed or faxed is a typically blind task based on the way charts get organizedrather than someone telling me this is a priority.Unit Clerk
There are so many times when I'm trying to determine what the care plans are for a new admission, and simply having a quick conversation allows me to feel part of the team, and, more importantly, allows me to reinforce education and support for the patients and their family members.Bedside Nurse
Discharge always seems chaotic with everyone racing to fill out forms and meet their own tasks and requirements. Invariably, you get called to fix, change, or add new information to the discharge process that would have been easily averted by actually having a brief conversation with the bedside nurse or case manager. Every time I have [a Critical Conversation], I realize its importance for patient care.Physician

Who should be involved in a Critical Conversation?

Identifying which healthcare team members should be involved in Critical Conversations is best determined by the conversation owner. That is, we found communication was most effective when the individual initiating the Critical Conversation directed others who needed to be involved. At admission, the physician writing the admission orders is best suited to make this determination; at a minimum, he or she should engage the bedside nurse but, as in the case example presented, the physician may also need to engage other services in particularly complex situations (eg, respiratory therapy, pharmacy). At time of discharge, there should be a physiciannurse Critical Conversation; however, the owner of the discharge process may determine that other conversations should occur, and this may be inclusive of or driven by a case manager or social worker. Because local culture and practices may drive specific ownership, it's key to outline a protocol for how this should occur. For instance, at admission, we asked the admitting physicians to take responsibility in contacting the bedside nurse. In other venues, this may work more effectively if the bedside nurse pages the physician once the orders are received and reviewed.

Conclusions

We introduced Critical Conversations as an innovative tool and policy that promotes communication and teamwork in a structured format and at a consistent time. Developing formal systems that decrease communication failures in high‐risk circumstances remains a focus in patient safety, evidenced by guidelines for TOs in procedural settings, handoffs in patient care (eg, sign‐out between providers),14, 15 and transitions into and from the hospital setting.16 Furthermore, there is growing evidence that such structured times for communication and teamwork, such as with briefings, can improve efficiency and reduce delays in care.17, 18 However, handoffs, which address provider transitions, and daily multidisciplinary rounds, which bring providers together regularly, are provider‐centered rather than patient‐centered. Critical Conversations focus on times when patients require direct communication about their care plans to ensure safe and high quality outcomes.

Implementation of Critical Conversations provides an opportunity to codify a professional standard for patient‐centered communication at times when it should be expected. Critical Conversations also help build a system that supports a positive safety culture and encourages teamwork and direct communication. This is particularly true at a time when rapid adoption of information technology may have the unintended and opposite effect. For instance, as our hospital moved toward an entirely electronic health record, providers were increasingly relocating from patient care units into remote offices, corner hideaways, or designated computer rooms to complete orders and documentation. Although this may reduce many related errors in these processes and potentially improve communication via shared access to an electronic record, it does allow for less direct communicationa circumstance that traditionally occurs (even informally) when providers share the same clinical work areas. This situation is aggravated where the nurses are unit‐based and other providers (eg, physicians, therapists, case managers) are service‐based.

Integrating Critical Conversations into practice comes with expected challenges, most notably around workflow (eg, adds a step, although may save steps down the line) and the expectations concomitant with any change in standard of care (possible enforcement or auditing of their occurrence). Certain cultural barriers may also play a significant role, such as the presence of hierarchies that can hinder open communication and the related ability to speak up with concerns, as related in the TO literature. Where these cultural barriers highlight historical descriptions of the doctornurse relationship and its effect on patient care,1921 Critical Conversations provide an opportunity to improve such interdisciplinary relationships by providing a shared tool for direct communication.

In summary, we described an innovative communication tool that promotes direct communication at critical junctures during a hospitalization. With the growing complexity of hospital care and greater interdependence between teams that deliver this care, Critical Conversations provide an opportunity to further address the known communication failures that contribute to medical errors.

Acknowledgements

Critical Conversations was developed during the Triad for Optimal Patient Safety (TOPS) project, an effort focused on improving unit‐based safety culture through improved teamwork and communication. We thank the Gordon and Betty Moore Foundation for their active support and funding of the TOPS project, which was a collaboration between the Schools of Medicine, Nursing, and Pharmacy at the University of California, San Francisco.

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References
  1. Arora V,Johnson J,Lovinger D,Humphrey HJ,Meltzer DO.Communication failures in patient sign‐out and suggestions for improvement: a critical incident analysis.Qual Saf Health Care.2005;14(6):401407.
  2. Sutcliffe KM,Lewton E,Rosenthal MM.Communication failures: an insidious contributor to medical mishaps.Acad Med.2004;79(2):186194.
  3. Clancy CM,Tornberg DN.TeamSTEPPS: assuring optimal teamwork in clinical settings.Am J Med Qual.2007;22(3):214217.
  4. Dunn EJ,Mills PD,Neily J,Crittenden MD,Carmack AL,Bagian JP.Medical team training: applying crew resource management in the Veterans Health Administration.Jt Comm J Qual Patient Saf.2007;33(6):317325.
  5. Sehgal NL,Fox M,Vidyarthi AR,Sharpe BA,Gearhart S,Bookwalter T,Barker J,Alldredge BA,Blegen MA,Wachter RM.A multidisciplinary teamwork training program: the Triad for Optimal Patient Safety (TOPS) Experience.J Gen Intern Med.2008;23(12):20532057.
  6. Leonard M,Graham S,Bonacum D.The human factor: the critical importance of effective teamwork and communication in providing safe care.Qual Saf Health Care.2004;13Suppl‐1:i8590.
  7. Haig KM,Sutton S,Whittington J.SBAR: a shared mental model for improving communication between clinicians.Jt Comm J Qual Patient Saf.2006;32(3):167175.
  8. The Joint Commission Universal Protocol for Preventing Wrong Site, Wrong Procedure, Wrong Person Surgery. Available at: http://www.jointcommission.org/NR/rdonlyres/E3C600EB‐043B‐4E86‐B04E‐CA4A89AD5433/0/universal_protocol.pdf. Accessed January 24, 2010.
  9. Greenwald JL,Denham CR,Jack BW.The hospital discharge: a review of a high risk care transition with highlights of a reengineered discharge process.J Patient Saf.2007;3:97106.
  10. How do we communicate? Communication on Agile Software Projects. Available at: www.agilemodeling.com/essays/communication.htm. Accessed January 24, 2010.
  11. Kripalani S,Jackson AT,Schnipper JL,Coleman EA.Promoting effective transitions of care at hospital discharge: a review of key issues for hospitalists.J Hosp Med.2007;2(5):314323.
  12. Kripalani S,LeFevre F,Phillips CO,Williams MV,Basaviah P,Baker DW.Deficits in communication and information transfer between hospital‐based and primary care physicians: implications for patient safety and continuity of care.JAMA.2007;297(8):831841.
  13. Sehgal NL.Engaging patients at hospital discharge.J Hosp Med.2008;3(6):498500.
  14. Vidyarthi AR,Arora V,Schnipper JL,Wall SD,Wachter RM.Managing discontinuity in academic medical centers: strategies for a safe and effective resident sign‐out.J Hosp Med.2006;1(4):257266.
  15. Coleman EA,Berenson RA.Lost in transition: challenges and opportunities for improving the quality of transitional care.Ann Intern Med.2004;141(7):533536.
  16. Halasyamani L,Kripalani S,Coleman E, et al.Transition of care for hospitalized elderly patients—development of a discharge checklist for hospitalists.J Hosp Med.2006;1(6):354360.
  17. Nundy S,Mukherjee A,Sexton JB, et al.Impact of preoperative briefings on operating room delays.Arch Surg.2008;143(11):10681072.
  18. Makary MA,Holzmueller CG,Thompson D, et al.Operating room briefings: working on the same page.Jt Comm J Qual Patient Saf.2006;32(6):351355.
  19. Greenfield LJ.Doctors and nurses: a troubled partnership.Ann Surg.1999;230(3):279288.
  20. Baggs JG,Schmitt MH,Mushlin AI, et al.Association between nurse‐physician collaboration and patient outcomes in three intensive care units.Crit Care Med.1999;27(9):19911998.
  21. Lingard L,Regehr G,Orser B, et al.Evaluation of a preoperative checklist and team briefing among surgeons, nurses, and anesthesiologists to reduce failures in communication.Arch Surg.2008;143(1):1217.
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Journal of Hospital Medicine - 6(4)
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Communication and teamwork failures are the most frequently cited cause of adverse events.1, 2 Strategies to improve communication have focused on implementing formal teamwork training programs and/or teaching specific communication skills.36 For instance, many institutions have adopted SBAR (Situation‐Background‐Assessment‐Recommendation) as a method for providers to deliver critical clinical information in a structured format.7 SBAR focuses on the immediate and urgent event at hand and can occur between any 2 providers. The situation is a brief description of the event (eg, Hi Dr. Smith, this is Paul from 14‐Long, I'm calling about Mrs. Jones in 1427 who is in acute respiratory distress). The background describes details relevant to the situation (eg, She was admitted with a COPD exacerbation yesterday night, and, for the past couple hours, she appears in more distress. Her vital signs are). The assessment (eg, Her breath sounds are diminished and she's moving less air) and recommendation (eg, I'd like to call respiratory therapy and would like you to come assess her now) drive toward having an action defined at the end. Given the professional silos that exist in healthcare, the advent of a shared set of communication tools helps bridge existing gaps in training, experience, and teamwork between different providers.

Regulatory agencies have been heavily invested in attempts to standardize communication in healthcare settings. In 2003, the Joint Commission elevated the concerns for wrong‐site surgery by making its prevention a National Patient Safety Goal, and the following year required compliance with a Universal Protocol (UP).8 In addition to adequate preoperative identification of the patient and marking of their surgical site, the UP called for a time out (TO) just prior to the surgery or procedure. The UP states that a TO requires active communication among all members of the surgical/procedure team, consistently initiated by a designated member of the team, conducted in a fail‐safe mode, so that the planned procedure is not started if a member of the team has concerns.8 Simply, the TO provides an opportunity to clarify plans for care and discuss events anticipated during the procedure among all members of the team (eg, surgeons, anesthesiologists, nurses, technicians). This all‐important pause point ensures that each team member is on the same page.

Whereas a TO involves many high‐risk procedural settings, a significant proportion of hospital care occurs outside of procedures. Patients are often evaluated in an emergency department, admitted to a medical/surgical ward, treated without the need for a procedure, and ultimately discharged home or transferred to another healthcare facility (eg, skilled nursing or acute rehabilitation). In this paper, we introduce the concept of Critical Conversations, a form of nonprocedural time out, as a tool, intervention, and policy that promotes communication and teamwork at the most vulnerable junctures in a patient's hospitalization.

Rationale for Critical Conversations: a Case Scenario

An 82‐year‐old man with hypertension and chronic obstructive pulmonary disease (COPD) is admitted to the hospital with community‐acquired pneumonia and an exacerbation of his COPD. The admitting physician evaluates the patient in the emergency department and completes admission orders. The patient arrives on the medical/surgical unit and the unit clerk processes the orders, stimulating a cascade of downstream events for different providers.

Nurse

The nurse reviews the medication list, notices antibiotics and bronchodilators, and wonders why aren't we administering steroids for his COPD? Do any of these medications need to be given now? Is there anything the physician is worried about? What specific things should prompt me to call the physician with an update or change in condition? I'm not sure if it's safe to send the patient down for the ordered radiographic study because he still looks pretty short of breath. I hate paging the physician several times to get these questions answered because I know that person is busy as well. I also know the patient will have questions about the care plans, which I won't be able to answer. I wonder if I should finish administering evening medications for my other patients as I'm running behind schedule on my other tasks.

Respiratory therapist

At the same time, the respiratory therapist (RT) is contacted to assist with nebulizer therapy for the patient. In reviewing the order for bronchodilators, the RT silently asks, do we think he is going to need continuous nebulizers? What is our oxygen saturation goaldo we want him at 90% or above 95%? I wonder if this patient has a history of CO2 retention and if I should have a BiPAP machine at the bedside.

Physician

After completing the orders for the patient, the physician remains in the emergency department to admit a different patient with a gastrointestinal bleed. This is the fifth admission in the past few hours. The physician feels the impact of constant paging interruptions. A unit clerk pages asking for clarification about a radiographic study that was ordered. A bedside nurse pages and asks if the physician can come and speak to the family about the diagnosis and treatment plans for an earlier admission (something the nurse is not clear about, either). A second bedside nurse pages, stating a different admission is still tachycardic after 3 liters of intravenous fluids and wants to know whether the fluids should be continued. Finally, the bedside nurse pages about whether the new COPD admission can go off the floor for the ordered chest CT or remain on continuous pulse oximetry because of shortness of breath.

Our case scenario is representative of most non‐surgical admissions to a hospital. The hypothetical questions posed from different provider perspectives are also common and often remain unanswered in a timely fashion. Partly because there is no site to mark and no anesthesia to deliver, the clinical encounter escapes attention as an opportunity for error prevention. In our experience, there are specific times during a hospitalization when communication failures are most likely to compromise patient care: the time of admission, the time of discharge,9 and any time when a patient's clinical condition changes acutely. Whereas handoff communications focus on transitions between providers (eg, shift changes), these circumstances are driven by patient transitions. Indirect communications, such as phone, email, or faxes, are suboptimal forms of communication at such times.10 We believe that there should be an expectation for direct communication at these junctures, and we define these direct communications as Critical Conversations.

Description of a Critical Conversation

In the hours that follow an admission, providers (and often the patients or their family as well) invariably exchange any number of inefficient calls or pages to clarify care plans, discuss a suspected diagnosis, anticipate concerns in the first night, and/or highlight which orders should be prioritized, such as medications or diagnostic studies. A Critical Conversation at time of admission does in this circumstance exactly what a TO attempts to provide before a procedure foster communication and teamwork as a patient is about to be placed at risk for adverse events. The exchange involves discussion of the following:

  • Admitting diagnosis

  • Immediate treatment plan

  • Medications ordered (particularly those new to a patient to anticipate an adverse event)

  • Priority for completing any admitting orders

  • Guidelines for physician notification when a change in patient condition occurs.

 

At the other end of a hospitalization, with the known complications arising from a patient's discharge,11, 12 the same process is needed. Rather than having each discipline focus on an individual role or task in getting a patient safely discharged, Critical Conversations allow the entire team, including the patient,13 to ensure that concerns have been addressed. This might help clarify simple measures around follow‐up appointments, whom to call with questions after discharge, or symptoms to watch for that may warrant a repeat evaluation. Nurses anecdotally lament that they first learn about a planned discharge only when the discharge order is written in the chart or if a patient informs them. Both scenarios reflect poorly on the teamwork required to assure patients we're working together, and that key providers are on the same page with respect to discharge planning. The exchange at discharge involves discussion of these elements:

  • Discharge diagnosis

  • Follow‐up plans

  • Need for education/training prior to discharge

  • Necessary paperwork completed

  • Anticipated time of discharge.

 

Finally, where many patients are admitted to a hospital, improve, and then return home, others develop acute changes during their hospitalization. For example, the patient in our case scenario could develop respiratory failure and require transfer to the intensive care unit (ICU). Or a different patient might have an acute change in mental status, a new fever, a new abnormal vital sign (eg, tachycardia or hypoxia), or an acute change re existing abdominal painall of which may require a battery of diagnostic tests. These circumstances define the third time for a Critical Conversation: a change in clinical condition. Such situations often require a change in the care plan, a change in priorities for delivering care at that time (for the patient in need and for other patients being cared for by the same nurse and physician), a need for additional resources (eg, respiratory therapist, phlebotomist, pharmacist), and, ultimately, a well‐orchestrated team effort to make it all happen. The specific item prompting the Critical Conversation may impact the nature of the exchange, which involves discussion of these components:

  • Suspected diagnosis

  • Immediate treatment plan

  • Medications ordered (particularly those new to a patient to anticipate an adverse event)

  • Priority for completing any new orders

  • Guidelines for physician notification when a change in patient condition occurs.

 

In addition to the above checklist for each Critical Conversation, each exchange should also address two open‐ended questions: 1) what do you anticipate happening in the next 24 hours, and 2) what questions might the patient/family have?

One may ask, and we did, why not have a direct communication daily between a physician and a bedside nurse on each patient? Most physicians and nurses know the importance of direct communication, but there are also times when each is prioritizing work in competing fashions. Adopting Critical Conversations isn't meant to deter from communications that are vital to patient care; rather, it is intended to codify distinct times when a direct communication is required for patient safety.

Lessons Learned

Table 1 provides an example of a Critical Conversation using the sample case scenario. Table 2 lists the most frequent outcomes that resulted from providers engaging in Critical Conversations. These were captured from discussions with bedside nurses and internal medicine residents on our primary medical unit. Both tables highlight how these deliberate and direct communications can create a shared understanding of the patient's medical problems, can help prioritize what tasks should take place (eg, radiology study, medication administration, calling another provider), can improve communication between providers and patients, and potentially accomplish all of these goals in a more efficient manner.

Example of a Critical Conversation (Using the Sample Case Scenario)
Physician: Hi Nurse X, I'm Dr. Y, and I just wrote admission orders for Mr. Z whom, I understand, you'll be admitting. He's 82 with a history of COPD and is having an exacerbation related to a community‐acquired pneumonia. He looks comfortable right now as he's received his first dose of antibiotics, a liter of IVF, and 2 nebulizer treatments with some relief of his dyspnea. The main thing he needs up on the floor right now is to have respiratory therapy evaluate him. He's apparently been intubated before for his COPD, so I'd like to have them on board early and consider placing a BiPAP machine at the bedside for the next few hours. I don't anticipate an acute worsening of his condition given his initial improvements in the ED, but you should call me with any change in his condition. I haven't met the family yet because they were not at the bedside, but please convey the plans to them as well. I'll be up later to talk to them directly. Do you have any questions for me right now?
Nurse: I'll call the respiratory therapist right now and we'll make sure to contact you with any changes in his respiratory status. It looks like a chest CT was ordered, but not completed yet. Would you like him to go down for it off monitor?
Physician: Actually, let's watch him for a few hours to make sure he's continuing to improve. I initially ordered the chest CT to exclude a pulmonary embolus, but his history, exam, and chest x‐ray seem consistent with pneumonia. Let's reassess in a few hours.
Nurse: Sounds good. I'll text‐message you a set of his vital signs in 3‐4 hours to give you an update on his respiratory status.
Examples of Potential Outcomes Resulting From a Critical Conversation
General ThemesSpecific Examples
Clarity on plan of careClear understanding of action steps at critical junctures of hospitalization
Goals of admission discussed rather than gleaned from chart or less direct modes of communication
Discharge planning more proactive with better anticipation of timing among patients and providers
Expectation for shared understanding of care plans
Assistance with prioritization of tasks (as well as for competing tasks)Allows RNs to prioritize tasks for new admissions or planned discharges, to determine whether these tasks outweigh tasks for other patients, and to provide early planning when additional resources will be required
Allows MDs to prioritize communications to ensure critical orders receive attention, to obtain support for care plans that require multiple disciplines, and to confirm that intended care plans are implemented with shared sense of priority
Ability to communicate plans to patient and family membersImproved consistency in information provided to patients at critical hospital junctures
Increased engagement of patients in understanding their care plans
Better model for teamwork curative for patients when providers on the same page with communication
More efficient and effective use of resourcesFewer pages between admitting RN and MD with time saved from paging and waiting for responses
Less time trying to interpret plans of care from chart and other less direct modes of communication
Improved sharing and knowledge of information with less duplication of gathering from patients and among providers
Improved teamworkFosters a culture for direct communication and opens lines for questioning and speaking up when care plans are not clear

Making Critical Conversations Happen

Integrating Critical Conversations into practice requires both buy‐in among providers and a plan for monitoring the interactions. We recommend beginning with educational efforts (eg, at a physician or nurse staff meeting) and reinforcing them with visual cues, such as posters on the unit (Figure 1). These actions promote awareness and generate expectations that this new clinical policy is being supported by clinical and hospital leadership. Our experiences have demonstrated tremendous learning, including numerous anecdotes about the value of Critical Conversations (Table 3). Our implementation efforts also raised a number of questions that ultimately led to improved clarity in later iterations.

Figure 1
A Critical Conversations poster displayed on the patient care unit.
Provider Experiences Using Critical Conversations
Nothing is worse than meeting a patient for the first time at admission and not being able to answer the basic question of why they were admitted or what the plan is. It gives the impression that we don't talk to each other in caring for patients. [Critical Conversations] can really minimize that interaction and reassure patients, rather than make them worried about the apparent mixed messages or lack of communication and teamwork.Bedside Nurse
[Critical Conversations] seemed like an additional timely responsibility, and not always a part of my workflow, when sitting in the emergency department admitting patients. But, I found that the often 60 second conversations decreased the number of pages I would get for the same patientactually saving me time.Physician
I don't need to have direct communications for every order written. In fact, it would be inefficient for me and the doctors. On the other hand, being engaged in a Critical Conversation provides an opportunity for me to prioritize not only my tasks for the patient in need, but also in context of the other patients I'm caring for.Bedside Nurse
Late in the afternoon, there will often be several admissions coming to our unit simultaneously. Prioritizing what orders need to be processed or faxed is a typically blind task based on the way charts get organizedrather than someone telling me this is a priority.Unit Clerk
There are so many times when I'm trying to determine what the care plans are for a new admission, and simply having a quick conversation allows me to feel part of the team, and, more importantly, allows me to reinforce education and support for the patients and their family members.Bedside Nurse
Discharge always seems chaotic with everyone racing to fill out forms and meet their own tasks and requirements. Invariably, you get called to fix, change, or add new information to the discharge process that would have been easily averted by actually having a brief conversation with the bedside nurse or case manager. Every time I have [a Critical Conversation], I realize its importance for patient care.Physician

Who should be involved in a Critical Conversation?

Identifying which healthcare team members should be involved in Critical Conversations is best determined by the conversation owner. That is, we found communication was most effective when the individual initiating the Critical Conversation directed others who needed to be involved. At admission, the physician writing the admission orders is best suited to make this determination; at a minimum, he or she should engage the bedside nurse but, as in the case example presented, the physician may also need to engage other services in particularly complex situations (eg, respiratory therapy, pharmacy). At time of discharge, there should be a physiciannurse Critical Conversation; however, the owner of the discharge process may determine that other conversations should occur, and this may be inclusive of or driven by a case manager or social worker. Because local culture and practices may drive specific ownership, it's key to outline a protocol for how this should occur. For instance, at admission, we asked the admitting physicians to take responsibility in contacting the bedside nurse. In other venues, this may work more effectively if the bedside nurse pages the physician once the orders are received and reviewed.

Conclusions

We introduced Critical Conversations as an innovative tool and policy that promotes communication and teamwork in a structured format and at a consistent time. Developing formal systems that decrease communication failures in high‐risk circumstances remains a focus in patient safety, evidenced by guidelines for TOs in procedural settings, handoffs in patient care (eg, sign‐out between providers),14, 15 and transitions into and from the hospital setting.16 Furthermore, there is growing evidence that such structured times for communication and teamwork, such as with briefings, can improve efficiency and reduce delays in care.17, 18 However, handoffs, which address provider transitions, and daily multidisciplinary rounds, which bring providers together regularly, are provider‐centered rather than patient‐centered. Critical Conversations focus on times when patients require direct communication about their care plans to ensure safe and high quality outcomes.

Implementation of Critical Conversations provides an opportunity to codify a professional standard for patient‐centered communication at times when it should be expected. Critical Conversations also help build a system that supports a positive safety culture and encourages teamwork and direct communication. This is particularly true at a time when rapid adoption of information technology may have the unintended and opposite effect. For instance, as our hospital moved toward an entirely electronic health record, providers were increasingly relocating from patient care units into remote offices, corner hideaways, or designated computer rooms to complete orders and documentation. Although this may reduce many related errors in these processes and potentially improve communication via shared access to an electronic record, it does allow for less direct communicationa circumstance that traditionally occurs (even informally) when providers share the same clinical work areas. This situation is aggravated where the nurses are unit‐based and other providers (eg, physicians, therapists, case managers) are service‐based.

Integrating Critical Conversations into practice comes with expected challenges, most notably around workflow (eg, adds a step, although may save steps down the line) and the expectations concomitant with any change in standard of care (possible enforcement or auditing of their occurrence). Certain cultural barriers may also play a significant role, such as the presence of hierarchies that can hinder open communication and the related ability to speak up with concerns, as related in the TO literature. Where these cultural barriers highlight historical descriptions of the doctornurse relationship and its effect on patient care,1921 Critical Conversations provide an opportunity to improve such interdisciplinary relationships by providing a shared tool for direct communication.

In summary, we described an innovative communication tool that promotes direct communication at critical junctures during a hospitalization. With the growing complexity of hospital care and greater interdependence between teams that deliver this care, Critical Conversations provide an opportunity to further address the known communication failures that contribute to medical errors.

Acknowledgements

Critical Conversations was developed during the Triad for Optimal Patient Safety (TOPS) project, an effort focused on improving unit‐based safety culture through improved teamwork and communication. We thank the Gordon and Betty Moore Foundation for their active support and funding of the TOPS project, which was a collaboration between the Schools of Medicine, Nursing, and Pharmacy at the University of California, San Francisco.

Communication and teamwork failures are the most frequently cited cause of adverse events.1, 2 Strategies to improve communication have focused on implementing formal teamwork training programs and/or teaching specific communication skills.36 For instance, many institutions have adopted SBAR (Situation‐Background‐Assessment‐Recommendation) as a method for providers to deliver critical clinical information in a structured format.7 SBAR focuses on the immediate and urgent event at hand and can occur between any 2 providers. The situation is a brief description of the event (eg, Hi Dr. Smith, this is Paul from 14‐Long, I'm calling about Mrs. Jones in 1427 who is in acute respiratory distress). The background describes details relevant to the situation (eg, She was admitted with a COPD exacerbation yesterday night, and, for the past couple hours, she appears in more distress. Her vital signs are). The assessment (eg, Her breath sounds are diminished and she's moving less air) and recommendation (eg, I'd like to call respiratory therapy and would like you to come assess her now) drive toward having an action defined at the end. Given the professional silos that exist in healthcare, the advent of a shared set of communication tools helps bridge existing gaps in training, experience, and teamwork between different providers.

Regulatory agencies have been heavily invested in attempts to standardize communication in healthcare settings. In 2003, the Joint Commission elevated the concerns for wrong‐site surgery by making its prevention a National Patient Safety Goal, and the following year required compliance with a Universal Protocol (UP).8 In addition to adequate preoperative identification of the patient and marking of their surgical site, the UP called for a time out (TO) just prior to the surgery or procedure. The UP states that a TO requires active communication among all members of the surgical/procedure team, consistently initiated by a designated member of the team, conducted in a fail‐safe mode, so that the planned procedure is not started if a member of the team has concerns.8 Simply, the TO provides an opportunity to clarify plans for care and discuss events anticipated during the procedure among all members of the team (eg, surgeons, anesthesiologists, nurses, technicians). This all‐important pause point ensures that each team member is on the same page.

Whereas a TO involves many high‐risk procedural settings, a significant proportion of hospital care occurs outside of procedures. Patients are often evaluated in an emergency department, admitted to a medical/surgical ward, treated without the need for a procedure, and ultimately discharged home or transferred to another healthcare facility (eg, skilled nursing or acute rehabilitation). In this paper, we introduce the concept of Critical Conversations, a form of nonprocedural time out, as a tool, intervention, and policy that promotes communication and teamwork at the most vulnerable junctures in a patient's hospitalization.

Rationale for Critical Conversations: a Case Scenario

An 82‐year‐old man with hypertension and chronic obstructive pulmonary disease (COPD) is admitted to the hospital with community‐acquired pneumonia and an exacerbation of his COPD. The admitting physician evaluates the patient in the emergency department and completes admission orders. The patient arrives on the medical/surgical unit and the unit clerk processes the orders, stimulating a cascade of downstream events for different providers.

Nurse

The nurse reviews the medication list, notices antibiotics and bronchodilators, and wonders why aren't we administering steroids for his COPD? Do any of these medications need to be given now? Is there anything the physician is worried about? What specific things should prompt me to call the physician with an update or change in condition? I'm not sure if it's safe to send the patient down for the ordered radiographic study because he still looks pretty short of breath. I hate paging the physician several times to get these questions answered because I know that person is busy as well. I also know the patient will have questions about the care plans, which I won't be able to answer. I wonder if I should finish administering evening medications for my other patients as I'm running behind schedule on my other tasks.

Respiratory therapist

At the same time, the respiratory therapist (RT) is contacted to assist with nebulizer therapy for the patient. In reviewing the order for bronchodilators, the RT silently asks, do we think he is going to need continuous nebulizers? What is our oxygen saturation goaldo we want him at 90% or above 95%? I wonder if this patient has a history of CO2 retention and if I should have a BiPAP machine at the bedside.

Physician

After completing the orders for the patient, the physician remains in the emergency department to admit a different patient with a gastrointestinal bleed. This is the fifth admission in the past few hours. The physician feels the impact of constant paging interruptions. A unit clerk pages asking for clarification about a radiographic study that was ordered. A bedside nurse pages and asks if the physician can come and speak to the family about the diagnosis and treatment plans for an earlier admission (something the nurse is not clear about, either). A second bedside nurse pages, stating a different admission is still tachycardic after 3 liters of intravenous fluids and wants to know whether the fluids should be continued. Finally, the bedside nurse pages about whether the new COPD admission can go off the floor for the ordered chest CT or remain on continuous pulse oximetry because of shortness of breath.

Our case scenario is representative of most non‐surgical admissions to a hospital. The hypothetical questions posed from different provider perspectives are also common and often remain unanswered in a timely fashion. Partly because there is no site to mark and no anesthesia to deliver, the clinical encounter escapes attention as an opportunity for error prevention. In our experience, there are specific times during a hospitalization when communication failures are most likely to compromise patient care: the time of admission, the time of discharge,9 and any time when a patient's clinical condition changes acutely. Whereas handoff communications focus on transitions between providers (eg, shift changes), these circumstances are driven by patient transitions. Indirect communications, such as phone, email, or faxes, are suboptimal forms of communication at such times.10 We believe that there should be an expectation for direct communication at these junctures, and we define these direct communications as Critical Conversations.

Description of a Critical Conversation

In the hours that follow an admission, providers (and often the patients or their family as well) invariably exchange any number of inefficient calls or pages to clarify care plans, discuss a suspected diagnosis, anticipate concerns in the first night, and/or highlight which orders should be prioritized, such as medications or diagnostic studies. A Critical Conversation at time of admission does in this circumstance exactly what a TO attempts to provide before a procedure foster communication and teamwork as a patient is about to be placed at risk for adverse events. The exchange involves discussion of the following:

  • Admitting diagnosis

  • Immediate treatment plan

  • Medications ordered (particularly those new to a patient to anticipate an adverse event)

  • Priority for completing any admitting orders

  • Guidelines for physician notification when a change in patient condition occurs.

 

At the other end of a hospitalization, with the known complications arising from a patient's discharge,11, 12 the same process is needed. Rather than having each discipline focus on an individual role or task in getting a patient safely discharged, Critical Conversations allow the entire team, including the patient,13 to ensure that concerns have been addressed. This might help clarify simple measures around follow‐up appointments, whom to call with questions after discharge, or symptoms to watch for that may warrant a repeat evaluation. Nurses anecdotally lament that they first learn about a planned discharge only when the discharge order is written in the chart or if a patient informs them. Both scenarios reflect poorly on the teamwork required to assure patients we're working together, and that key providers are on the same page with respect to discharge planning. The exchange at discharge involves discussion of these elements:

  • Discharge diagnosis

  • Follow‐up plans

  • Need for education/training prior to discharge

  • Necessary paperwork completed

  • Anticipated time of discharge.

 

Finally, where many patients are admitted to a hospital, improve, and then return home, others develop acute changes during their hospitalization. For example, the patient in our case scenario could develop respiratory failure and require transfer to the intensive care unit (ICU). Or a different patient might have an acute change in mental status, a new fever, a new abnormal vital sign (eg, tachycardia or hypoxia), or an acute change re existing abdominal painall of which may require a battery of diagnostic tests. These circumstances define the third time for a Critical Conversation: a change in clinical condition. Such situations often require a change in the care plan, a change in priorities for delivering care at that time (for the patient in need and for other patients being cared for by the same nurse and physician), a need for additional resources (eg, respiratory therapist, phlebotomist, pharmacist), and, ultimately, a well‐orchestrated team effort to make it all happen. The specific item prompting the Critical Conversation may impact the nature of the exchange, which involves discussion of these components:

  • Suspected diagnosis

  • Immediate treatment plan

  • Medications ordered (particularly those new to a patient to anticipate an adverse event)

  • Priority for completing any new orders

  • Guidelines for physician notification when a change in patient condition occurs.

 

In addition to the above checklist for each Critical Conversation, each exchange should also address two open‐ended questions: 1) what do you anticipate happening in the next 24 hours, and 2) what questions might the patient/family have?

One may ask, and we did, why not have a direct communication daily between a physician and a bedside nurse on each patient? Most physicians and nurses know the importance of direct communication, but there are also times when each is prioritizing work in competing fashions. Adopting Critical Conversations isn't meant to deter from communications that are vital to patient care; rather, it is intended to codify distinct times when a direct communication is required for patient safety.

Lessons Learned

Table 1 provides an example of a Critical Conversation using the sample case scenario. Table 2 lists the most frequent outcomes that resulted from providers engaging in Critical Conversations. These were captured from discussions with bedside nurses and internal medicine residents on our primary medical unit. Both tables highlight how these deliberate and direct communications can create a shared understanding of the patient's medical problems, can help prioritize what tasks should take place (eg, radiology study, medication administration, calling another provider), can improve communication between providers and patients, and potentially accomplish all of these goals in a more efficient manner.

Example of a Critical Conversation (Using the Sample Case Scenario)
Physician: Hi Nurse X, I'm Dr. Y, and I just wrote admission orders for Mr. Z whom, I understand, you'll be admitting. He's 82 with a history of COPD and is having an exacerbation related to a community‐acquired pneumonia. He looks comfortable right now as he's received his first dose of antibiotics, a liter of IVF, and 2 nebulizer treatments with some relief of his dyspnea. The main thing he needs up on the floor right now is to have respiratory therapy evaluate him. He's apparently been intubated before for his COPD, so I'd like to have them on board early and consider placing a BiPAP machine at the bedside for the next few hours. I don't anticipate an acute worsening of his condition given his initial improvements in the ED, but you should call me with any change in his condition. I haven't met the family yet because they were not at the bedside, but please convey the plans to them as well. I'll be up later to talk to them directly. Do you have any questions for me right now?
Nurse: I'll call the respiratory therapist right now and we'll make sure to contact you with any changes in his respiratory status. It looks like a chest CT was ordered, but not completed yet. Would you like him to go down for it off monitor?
Physician: Actually, let's watch him for a few hours to make sure he's continuing to improve. I initially ordered the chest CT to exclude a pulmonary embolus, but his history, exam, and chest x‐ray seem consistent with pneumonia. Let's reassess in a few hours.
Nurse: Sounds good. I'll text‐message you a set of his vital signs in 3‐4 hours to give you an update on his respiratory status.
Examples of Potential Outcomes Resulting From a Critical Conversation
General ThemesSpecific Examples
Clarity on plan of careClear understanding of action steps at critical junctures of hospitalization
Goals of admission discussed rather than gleaned from chart or less direct modes of communication
Discharge planning more proactive with better anticipation of timing among patients and providers
Expectation for shared understanding of care plans
Assistance with prioritization of tasks (as well as for competing tasks)Allows RNs to prioritize tasks for new admissions or planned discharges, to determine whether these tasks outweigh tasks for other patients, and to provide early planning when additional resources will be required
Allows MDs to prioritize communications to ensure critical orders receive attention, to obtain support for care plans that require multiple disciplines, and to confirm that intended care plans are implemented with shared sense of priority
Ability to communicate plans to patient and family membersImproved consistency in information provided to patients at critical hospital junctures
Increased engagement of patients in understanding their care plans
Better model for teamwork curative for patients when providers on the same page with communication
More efficient and effective use of resourcesFewer pages between admitting RN and MD with time saved from paging and waiting for responses
Less time trying to interpret plans of care from chart and other less direct modes of communication
Improved sharing and knowledge of information with less duplication of gathering from patients and among providers
Improved teamworkFosters a culture for direct communication and opens lines for questioning and speaking up when care plans are not clear

Making Critical Conversations Happen

Integrating Critical Conversations into practice requires both buy‐in among providers and a plan for monitoring the interactions. We recommend beginning with educational efforts (eg, at a physician or nurse staff meeting) and reinforcing them with visual cues, such as posters on the unit (Figure 1). These actions promote awareness and generate expectations that this new clinical policy is being supported by clinical and hospital leadership. Our experiences have demonstrated tremendous learning, including numerous anecdotes about the value of Critical Conversations (Table 3). Our implementation efforts also raised a number of questions that ultimately led to improved clarity in later iterations.

Figure 1
A Critical Conversations poster displayed on the patient care unit.
Provider Experiences Using Critical Conversations
Nothing is worse than meeting a patient for the first time at admission and not being able to answer the basic question of why they were admitted or what the plan is. It gives the impression that we don't talk to each other in caring for patients. [Critical Conversations] can really minimize that interaction and reassure patients, rather than make them worried about the apparent mixed messages or lack of communication and teamwork.Bedside Nurse
[Critical Conversations] seemed like an additional timely responsibility, and not always a part of my workflow, when sitting in the emergency department admitting patients. But, I found that the often 60 second conversations decreased the number of pages I would get for the same patientactually saving me time.Physician
I don't need to have direct communications for every order written. In fact, it would be inefficient for me and the doctors. On the other hand, being engaged in a Critical Conversation provides an opportunity for me to prioritize not only my tasks for the patient in need, but also in context of the other patients I'm caring for.Bedside Nurse
Late in the afternoon, there will often be several admissions coming to our unit simultaneously. Prioritizing what orders need to be processed or faxed is a typically blind task based on the way charts get organizedrather than someone telling me this is a priority.Unit Clerk
There are so many times when I'm trying to determine what the care plans are for a new admission, and simply having a quick conversation allows me to feel part of the team, and, more importantly, allows me to reinforce education and support for the patients and their family members.Bedside Nurse
Discharge always seems chaotic with everyone racing to fill out forms and meet their own tasks and requirements. Invariably, you get called to fix, change, or add new information to the discharge process that would have been easily averted by actually having a brief conversation with the bedside nurse or case manager. Every time I have [a Critical Conversation], I realize its importance for patient care.Physician

Who should be involved in a Critical Conversation?

Identifying which healthcare team members should be involved in Critical Conversations is best determined by the conversation owner. That is, we found communication was most effective when the individual initiating the Critical Conversation directed others who needed to be involved. At admission, the physician writing the admission orders is best suited to make this determination; at a minimum, he or she should engage the bedside nurse but, as in the case example presented, the physician may also need to engage other services in particularly complex situations (eg, respiratory therapy, pharmacy). At time of discharge, there should be a physiciannurse Critical Conversation; however, the owner of the discharge process may determine that other conversations should occur, and this may be inclusive of or driven by a case manager or social worker. Because local culture and practices may drive specific ownership, it's key to outline a protocol for how this should occur. For instance, at admission, we asked the admitting physicians to take responsibility in contacting the bedside nurse. In other venues, this may work more effectively if the bedside nurse pages the physician once the orders are received and reviewed.

Conclusions

We introduced Critical Conversations as an innovative tool and policy that promotes communication and teamwork in a structured format and at a consistent time. Developing formal systems that decrease communication failures in high‐risk circumstances remains a focus in patient safety, evidenced by guidelines for TOs in procedural settings, handoffs in patient care (eg, sign‐out between providers),14, 15 and transitions into and from the hospital setting.16 Furthermore, there is growing evidence that such structured times for communication and teamwork, such as with briefings, can improve efficiency and reduce delays in care.17, 18 However, handoffs, which address provider transitions, and daily multidisciplinary rounds, which bring providers together regularly, are provider‐centered rather than patient‐centered. Critical Conversations focus on times when patients require direct communication about their care plans to ensure safe and high quality outcomes.

Implementation of Critical Conversations provides an opportunity to codify a professional standard for patient‐centered communication at times when it should be expected. Critical Conversations also help build a system that supports a positive safety culture and encourages teamwork and direct communication. This is particularly true at a time when rapid adoption of information technology may have the unintended and opposite effect. For instance, as our hospital moved toward an entirely electronic health record, providers were increasingly relocating from patient care units into remote offices, corner hideaways, or designated computer rooms to complete orders and documentation. Although this may reduce many related errors in these processes and potentially improve communication via shared access to an electronic record, it does allow for less direct communicationa circumstance that traditionally occurs (even informally) when providers share the same clinical work areas. This situation is aggravated where the nurses are unit‐based and other providers (eg, physicians, therapists, case managers) are service‐based.

Integrating Critical Conversations into practice comes with expected challenges, most notably around workflow (eg, adds a step, although may save steps down the line) and the expectations concomitant with any change in standard of care (possible enforcement or auditing of their occurrence). Certain cultural barriers may also play a significant role, such as the presence of hierarchies that can hinder open communication and the related ability to speak up with concerns, as related in the TO literature. Where these cultural barriers highlight historical descriptions of the doctornurse relationship and its effect on patient care,1921 Critical Conversations provide an opportunity to improve such interdisciplinary relationships by providing a shared tool for direct communication.

In summary, we described an innovative communication tool that promotes direct communication at critical junctures during a hospitalization. With the growing complexity of hospital care and greater interdependence between teams that deliver this care, Critical Conversations provide an opportunity to further address the known communication failures that contribute to medical errors.

Acknowledgements

Critical Conversations was developed during the Triad for Optimal Patient Safety (TOPS) project, an effort focused on improving unit‐based safety culture through improved teamwork and communication. We thank the Gordon and Betty Moore Foundation for their active support and funding of the TOPS project, which was a collaboration between the Schools of Medicine, Nursing, and Pharmacy at the University of California, San Francisco.

References
  1. Arora V,Johnson J,Lovinger D,Humphrey HJ,Meltzer DO.Communication failures in patient sign‐out and suggestions for improvement: a critical incident analysis.Qual Saf Health Care.2005;14(6):401407.
  2. Sutcliffe KM,Lewton E,Rosenthal MM.Communication failures: an insidious contributor to medical mishaps.Acad Med.2004;79(2):186194.
  3. Clancy CM,Tornberg DN.TeamSTEPPS: assuring optimal teamwork in clinical settings.Am J Med Qual.2007;22(3):214217.
  4. Dunn EJ,Mills PD,Neily J,Crittenden MD,Carmack AL,Bagian JP.Medical team training: applying crew resource management in the Veterans Health Administration.Jt Comm J Qual Patient Saf.2007;33(6):317325.
  5. Sehgal NL,Fox M,Vidyarthi AR,Sharpe BA,Gearhart S,Bookwalter T,Barker J,Alldredge BA,Blegen MA,Wachter RM.A multidisciplinary teamwork training program: the Triad for Optimal Patient Safety (TOPS) Experience.J Gen Intern Med.2008;23(12):20532057.
  6. Leonard M,Graham S,Bonacum D.The human factor: the critical importance of effective teamwork and communication in providing safe care.Qual Saf Health Care.2004;13Suppl‐1:i8590.
  7. Haig KM,Sutton S,Whittington J.SBAR: a shared mental model for improving communication between clinicians.Jt Comm J Qual Patient Saf.2006;32(3):167175.
  8. The Joint Commission Universal Protocol for Preventing Wrong Site, Wrong Procedure, Wrong Person Surgery. Available at: http://www.jointcommission.org/NR/rdonlyres/E3C600EB‐043B‐4E86‐B04E‐CA4A89AD5433/0/universal_protocol.pdf. Accessed January 24, 2010.
  9. Greenwald JL,Denham CR,Jack BW.The hospital discharge: a review of a high risk care transition with highlights of a reengineered discharge process.J Patient Saf.2007;3:97106.
  10. How do we communicate? Communication on Agile Software Projects. Available at: www.agilemodeling.com/essays/communication.htm. Accessed January 24, 2010.
  11. Kripalani S,Jackson AT,Schnipper JL,Coleman EA.Promoting effective transitions of care at hospital discharge: a review of key issues for hospitalists.J Hosp Med.2007;2(5):314323.
  12. Kripalani S,LeFevre F,Phillips CO,Williams MV,Basaviah P,Baker DW.Deficits in communication and information transfer between hospital‐based and primary care physicians: implications for patient safety and continuity of care.JAMA.2007;297(8):831841.
  13. Sehgal NL.Engaging patients at hospital discharge.J Hosp Med.2008;3(6):498500.
  14. Vidyarthi AR,Arora V,Schnipper JL,Wall SD,Wachter RM.Managing discontinuity in academic medical centers: strategies for a safe and effective resident sign‐out.J Hosp Med.2006;1(4):257266.
  15. Coleman EA,Berenson RA.Lost in transition: challenges and opportunities for improving the quality of transitional care.Ann Intern Med.2004;141(7):533536.
  16. Halasyamani L,Kripalani S,Coleman E, et al.Transition of care for hospitalized elderly patients—development of a discharge checklist for hospitalists.J Hosp Med.2006;1(6):354360.
  17. Nundy S,Mukherjee A,Sexton JB, et al.Impact of preoperative briefings on operating room delays.Arch Surg.2008;143(11):10681072.
  18. Makary MA,Holzmueller CG,Thompson D, et al.Operating room briefings: working on the same page.Jt Comm J Qual Patient Saf.2006;32(6):351355.
  19. Greenfield LJ.Doctors and nurses: a troubled partnership.Ann Surg.1999;230(3):279288.
  20. Baggs JG,Schmitt MH,Mushlin AI, et al.Association between nurse‐physician collaboration and patient outcomes in three intensive care units.Crit Care Med.1999;27(9):19911998.
  21. Lingard L,Regehr G,Orser B, et al.Evaluation of a preoperative checklist and team briefing among surgeons, nurses, and anesthesiologists to reduce failures in communication.Arch Surg.2008;143(1):1217.
References
  1. Arora V,Johnson J,Lovinger D,Humphrey HJ,Meltzer DO.Communication failures in patient sign‐out and suggestions for improvement: a critical incident analysis.Qual Saf Health Care.2005;14(6):401407.
  2. Sutcliffe KM,Lewton E,Rosenthal MM.Communication failures: an insidious contributor to medical mishaps.Acad Med.2004;79(2):186194.
  3. Clancy CM,Tornberg DN.TeamSTEPPS: assuring optimal teamwork in clinical settings.Am J Med Qual.2007;22(3):214217.
  4. Dunn EJ,Mills PD,Neily J,Crittenden MD,Carmack AL,Bagian JP.Medical team training: applying crew resource management in the Veterans Health Administration.Jt Comm J Qual Patient Saf.2007;33(6):317325.
  5. Sehgal NL,Fox M,Vidyarthi AR,Sharpe BA,Gearhart S,Bookwalter T,Barker J,Alldredge BA,Blegen MA,Wachter RM.A multidisciplinary teamwork training program: the Triad for Optimal Patient Safety (TOPS) Experience.J Gen Intern Med.2008;23(12):20532057.
  6. Leonard M,Graham S,Bonacum D.The human factor: the critical importance of effective teamwork and communication in providing safe care.Qual Saf Health Care.2004;13Suppl‐1:i8590.
  7. Haig KM,Sutton S,Whittington J.SBAR: a shared mental model for improving communication between clinicians.Jt Comm J Qual Patient Saf.2006;32(3):167175.
  8. The Joint Commission Universal Protocol for Preventing Wrong Site, Wrong Procedure, Wrong Person Surgery. Available at: http://www.jointcommission.org/NR/rdonlyres/E3C600EB‐043B‐4E86‐B04E‐CA4A89AD5433/0/universal_protocol.pdf. Accessed January 24, 2010.
  9. Greenwald JL,Denham CR,Jack BW.The hospital discharge: a review of a high risk care transition with highlights of a reengineered discharge process.J Patient Saf.2007;3:97106.
  10. How do we communicate? Communication on Agile Software Projects. Available at: www.agilemodeling.com/essays/communication.htm. Accessed January 24, 2010.
  11. Kripalani S,Jackson AT,Schnipper JL,Coleman EA.Promoting effective transitions of care at hospital discharge: a review of key issues for hospitalists.J Hosp Med.2007;2(5):314323.
  12. Kripalani S,LeFevre F,Phillips CO,Williams MV,Basaviah P,Baker DW.Deficits in communication and information transfer between hospital‐based and primary care physicians: implications for patient safety and continuity of care.JAMA.2007;297(8):831841.
  13. Sehgal NL.Engaging patients at hospital discharge.J Hosp Med.2008;3(6):498500.
  14. Vidyarthi AR,Arora V,Schnipper JL,Wall SD,Wachter RM.Managing discontinuity in academic medical centers: strategies for a safe and effective resident sign‐out.J Hosp Med.2006;1(4):257266.
  15. Coleman EA,Berenson RA.Lost in transition: challenges and opportunities for improving the quality of transitional care.Ann Intern Med.2004;141(7):533536.
  16. Halasyamani L,Kripalani S,Coleman E, et al.Transition of care for hospitalized elderly patients—development of a discharge checklist for hospitalists.J Hosp Med.2006;1(6):354360.
  17. Nundy S,Mukherjee A,Sexton JB, et al.Impact of preoperative briefings on operating room delays.Arch Surg.2008;143(11):10681072.
  18. Makary MA,Holzmueller CG,Thompson D, et al.Operating room briefings: working on the same page.Jt Comm J Qual Patient Saf.2006;32(6):351355.
  19. Greenfield LJ.Doctors and nurses: a troubled partnership.Ann Surg.1999;230(3):279288.
  20. Baggs JG,Schmitt MH,Mushlin AI, et al.Association between nurse‐physician collaboration and patient outcomes in three intensive care units.Crit Care Med.1999;27(9):19911998.
  21. Lingard L,Regehr G,Orser B, et al.Evaluation of a preoperative checklist and team briefing among surgeons, nurses, and anesthesiologists to reduce failures in communication.Arch Surg.2008;143(1):1217.
Issue
Journal of Hospital Medicine - 6(4)
Issue
Journal of Hospital Medicine - 6(4)
Page Number
225-230
Page Number
225-230
Article Type
Display Headline
Critical conversations: A call for a nonprocedural “time out”
Display Headline
Critical conversations: A call for a nonprocedural “time out”
Legacy Keywords
communication, patient safety, multidisciplinary care, teamwork
Legacy Keywords
communication, patient safety, multidisciplinary care, teamwork
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