Affiliations
Department of Medicine, University of California, San Francisco
Department of Medicine, University of Chicago
Brigham and Women's/Faulkner Hospitalist Program, Division of General Medicine, Brigham and Women's Hospital and Harvard Medical School
School of Medicine, University of California, San Francisco
Given name(s)
Vineet
Family name
Arora
Degrees
MD, MA

Advice and Preparedness to Quit Smoking

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Effect of clinician advice and patient preparedness to quit on subsequent quit attempts in hospitalized smokers

Hospitalization may offer a natural opportunity to screen and advise patients on the advantages of quitting smoking due to a variety of reasons, such as the smoke‐free environment, availability of medical personnel, suitability of tailoring information, and the potential to catch a teachable moment.1, 2 Additionally, a recent meta‐analysis suggested that hospital‐based cessation programs and referrals to cardiac rehabilitation result in significantly higher rates of cessation among discharged smokers.3 In 2008, the U.S. Public Health Service Task Force on Clinical Practice Guidelines for Treating Tobacco Use and Dependence in hospitalized smokers recommended listing smoking status on problem lists, evaluating a smoker's preparedness to quit, providing counseling and medications to treat in‐hospital withdrawal symptoms, and arranging discharge follow‐up to help smokers remain abstinent.4 To promote these practices, the Center for Medicaid and Medicare Services (CMS) has made smoking cessation counseling a quality of care indicator for patients hospitalized with congestive heart failure (CHF), acute myocardial infarction (AMI), or pneumonia. This indicator is a critical step in recognizing the importance of smoking cessation counseling in improving mortality and morbidity for these patients.

Despite the importance of promoting smoking cessation among hospitalized patients, few studies have looked at whether or not hospitalized patients are prepared to quit smoking. Ascertaining patients' preparedness to quit smoking is an important first step in understanding a patient's readiness to change their health behaviors because smoking cessation is the culmination of a lengthy process of behavior change.5 Studies of healthy factory workers suggest that smokers who were more prepared to quit smoking had a higher number of previous quit attempts and perceived coworker encouragement.6

Understanding patient preparedness to quit smoking is especially important among African American smokers, who face a disproportionate health burden due to smoking‐related illness. Studies show that African Americans are less likely than other racial groups to engage in formal tobacco cessation interventions and have lower long‐term quit rates, despite a higher desire to quit smoking.5, 79 Understanding preparedness to quit among this particular group of hospitalized patients may be an important first step in identifying those most likely to quit and benefit from tailored, intensive interventions, such as using medications to assist in combination with postdischarge tobacco cessation counseling.

The aim of this study was to characterize the preparedness to quit smoking and to assess quit attempts made, methods used for quitting, and the success of such quit attempts at 1‐month follow‐up in a group comprised of a high proportion of underserved African American hospitalized smokers. In addition, the relationship of hospitalized patients' preparedness to quit and the effect of inpatient advice on the likelihood of subsequent tobacco cessation were examined.

Patients and Methods

The data used for this study were collected for the Cardiology Quality of Care Study, an ongoing prospective study of patients hospitalized on the inpatient cardiology service at the University of Chicago Medical Center. Newly admitted patients were approached by research assistants and consented to the study using a previously described protocol for enrolling hospitalized patients.10 Patients that lacked decisional capacity (score of <17 on the telephone version of the Mini‐Mental Status Exam)11 were excluded. Patients did not receive any scripted intervention during this admission to assist with cessation. The study left cessation counseling and advice to quit up to the discretion of the individual physician caring for the patient in the hospital. The Institutional Review Board at the University of Chicago approved this study.

Inpatient Interview

The inpatient interview is a 60‐item questionnaire taking approximately 15 minutes to administer by trained research assistants. The questionnaire is designed to assess demographic characteristics (race, socioeconomic status, education, sex, and age), smoking habits, and preparedness to quit. Demographics were collected on all consented patients. Seven items focused on cigarette smoking, consistent with questions in the National Health Information Survey.12 Patients were classified as lifetime smokers if they smoked at least 100 cigarettes in their lifetime. To identify current smokers on admission, patients were asked if they now smoke cigarettes some days or everyday. Additionally, smokers were asked if they had made any quit attempts in the past 12 months.

Patients rated their level of preparedness using a modified version of the Biener Abrams Contemplation Ladder. The Contemplation Ladder is an easily‐administered tool represented by a ladder image of rungs with anchor statements developed as an alternative method to the Prochaska and DiClemente Stages of Change.13 The 10‐point scale ranges from 1 (I enjoy smoking and have decided not to quit smoking for my lifetime; I have no interest in quitting) to 10 (I have quit smoking and will never smoke again.) Tobacco users may rank their current level of motivation to quit. A level of 6 (I definitely plan to quit smoking in the next 6 months) or higher is consistent with preparedness to quit. The Contemplation Ladder was validated by Biener and Abrams6 in a work site study which demonstrated that subjects with higher Ladder scores (score 6) were more likely than those with lower Ladder scores (scores < 6) to participate in awareness activities (eg, educational session) and make a quit attempt in 6 months. This instrument is easier to administer than the more well known Transtheoretical Model of Change, given that it is an ordinal scale with clear steps that may be more user‐friendly for both clinicians and patients.6 In a prior study of emergency room patients, an individual's Ladder score was shown to be significantly associated with a patient's reported intention to quit, number of previous quit attempts, perceived coworker encouragement, and socioeconomic status.14

Admission Diagnoses

Chart audit was performed by trained research assistants at the time of the inpatient interview (within 24 hours of admission) to assess whether patients were admitted with the potential diagnoses of AMI, CHF, neither, or both. All were based on the chart documentation of the patients' clinical presentation. This information was used to assess which CMS Quality Indicators applied to cardiology patients, given that smoking cessation is now a quality indicator for patients with AMI or CHF.

Thirty‐day Follow‐up Telephone Survey

Trained research assistants interviewed patients by telephone at approximately 1 month postdischarge. The follow‐up telephone survey included routine questions concerning follow‐up appointments, readmissions, emergency room visits, and patient satisfaction.15, 10 An additional 5 questions related to smoking cessation were added for this study. Questions were developed using the CMS quality indicators16 or were taken from the National Health Information Survey.12 Patients were asked to self‐report quit attempts made postdischarge, whether or not these quit attempts were associated with success (self‐reported abstinence at the time of follow‐up), and what methods were used to quit (ie, nicotine replacement therapy [NRT], other pharmacotherapy, quit line, pamphlet, counseling group, or cold turkey.) Patients were also asked if they recalled receiving advice to quit during their hospitalization from either a nurse or physician.

Data Analysis

Descriptive statistics were used to summarize Contemplation Ladder scores and types of quit methods used. Chi square tests were used to assess the effect of preparedness (Ladder score 6) on quit behaviors. The main quit behavior was any self‐reported quit attempt made within 1 month after discharge. Additionally, the relationship between preparedness and making a successful quit attempt (defined as a self‐report of not smoking as a result of this quit attempt in the last month) was examined. Multivariate logistic regression, controlling for demographic characteristics, was performed to test the effect of preparedness on quit behaviors (any quit attempt after discharge, or successful quit attempt). While not a primary aim of this study, the association between recall of in‐hospital advice and quit behaviors after discharge was also examined using chi square tests and multivariate logistic regression models, controlling for the demographic characteristics as above. Models also tested the effect of preparedness and recall of in‐hospital advice as independent predictors on quit behaviors and whether or not an interaction between preparedness and advice existed. A linear test of trend was also performed on preparedness and advice. All statistical tests were performed using Intercooled Stata 9.0 (Stata Corporation, College Station, TX), with statistical significance defined as P < 0.05.

Results

From February 2006 through July 2007, 86% (2906/3364) of all cardiology inpatients approached were interviewed. Fifteen percent (436/2906) of patients enrolled in the study indicated that they were current smokers. Contemplation Ladder scores were obtained on 95% (415/436) of the current smokers, and 1‐month postdischarge follow‐up telephone surveys were completed in 67% (276/415) of the current smokers. Three attempts were made to contact patients who were lost to follow‐up (Figure 1). The major reasons for inability to contact patients included wrong telephone numbers, disconnected phone lines, or no method to leave a message for the patient (ie, no answering machine). Given that we were only able to complete follow‐up interviews on 276 patients, we conducted our analyses on only this group of patients.

Figure 1
Patient recruitment flow diagram. The above figure shows patient recruitment for the study. The major exclusion criteria were: patients need to be current smokers, smoking “some days” or “everyday” at the time of admission. Former smokers were determined by reporting smoking “at least 100 cigarettes in their lifetime.” Six percent of patients did not complete the interview due to death or early discharge from the hospital and inability to be interviewed prior to discharge.

The average age of current smokers in the sample was 55 years (95% confidence interval [CI], 54‐58). Most current smokers were of the African American race (83%; 224/276). More than 65% of smokers had completed high school or higher, and nearly one‐half (46%) had an average household income of $25,000 or less before taxes. The most common admitting diagnoses per chart audit among current inpatient smokers were AMI (31%) and CHF (27%). The vast majority (95%) of hospitalized smokers in this sample were first‐time admissions to the University of Chicago. Table 1 shows the demographic data for current smokers compared to former smokers (those who have quit smoking prior to admission). Current smokers were more likely to be African American, had lower income levels, and were less likely to have completed high school. Additionally, current smokers were more likely to carry a potential diagnosis of AMI or CHF and to be a first‐time admission (Table 1).

Patient Demographics for Current Smokers vs. Former Smokers
Demographic VariablesCurrent Smokers (n = 276)*Nonsmoker (n = 1329)*P Value
  • Abbreviations: AMI, acute myocardial infarction; CHF, congestive heart failure.

  • Values are given as number (percent) or means.

Male sex156 (57)705 (53)0.22
African American race224 (83)886 (67)<0.001
Age (years)55.364.0<0.001
Highest completed level of education  0.02
Junior high school or less15 (6)98 (7) 
Some high school67 (25)230 (17) 
High school graduate81 (30)403 (31) 
Some college education68 (25)313 (24) 
College graduate19 (7)135 (10) 
Graduate level education11 (4)96 (7) 
Household income before taxes  0.001
<$250033 (12)79 (6) 
$2501‐$15,00066 (24)334 (26) 
$15,001‐$50,00051 (19)311 (24) 
50,001‐$100,00022 (8)126 (9) 
>$100,00111 (4)50 (4) 
Did not answer88 (33)422 (32) 
Diagnosis on admission  0.02
AMI66 (31)269 (24) 
CHF58 (27)287 (25) 
Both49 (23)273 (24) 
Neither42 (19)305 (27) 
Admission status   
New admission258 (95)1,154 (87)0.051
Readmission14 (5)175 (13) 

Approximately three‐quarters (76%; 210/276) of current smokers were identified as prepared to quit, with a Ladder score 6. There was a wide distribution of Ladder scores, with one‐third (31%; 86/276) of smokers reporting a Ladder score of 8, indicating that they still smoke, but are ready to set a quit date and another 34% (95/276 patients) with Ladder scores of either 6 or 7 also indicating they were planning to quit smoking (Figure 2). A significant portion of smokers (71%; 195/276) reported making a quit attempt after discharge, and 38% of smokers (106/276) self‐reported that their quit attempt was successful (ie, no longer smoking at 1 month post discharge). Note that the quit rate is reduced to 26% (106/415) at 1 month if one conservatively assumes that those who did not take part in follow‐up were relapsers. Among those who did participate in follow‐up, as shown in Figure 3, the most frequently reported (53%; 145/276) method used to quit smoking was cold turkey. Thirteen percent (37/276) of patients reported making a quit attempt using pharmacological therapy (ie, NRT or bupropion) and only 4% (12/276) of patients reported making a quit attempt using the help of a smoking cessation program (Figure 3).

Figure 2
Distribution of Ladder scores among hospitalized current smokers. Demonstrates the varying Ladder scores reported by smokers who were administered the Biener Abrams Contemplation Ladder. The scores represent varying levels of preparedness to quit smoking, ranging from “no interest in quitting” to “quit smoking and will never smoke again.” A score greater than or equal to 6 is consistent with being prepared to quit smoking. The bars to the left of the red line represent those smokers not prepared to quit while the bars to the right of the line represent those smokers reporting a higher level of preparedness to quit.
Figure 3
Distribution of quit methods among smokers. Demonstrates the varying postdischarge outcomes among the 276 smokers who received follow‐up. As demonstrated here, 81 of 276 (29%) patients did not make any quit attempt after discharge; 145 of 276 (53%) patients who attempted quitting did so using “cold turkey” or quitting on their own; 37 of 276 (13%) patients quit using nicotine replacement therapy (NRT) or zyban; 12 of 276 (4%) patients quit using the help of a program or a smoking cessation group; and only 1 of 276 (<1%) patients tried to quit with the help of a quit line or pamphlet.

Preparedness was an important predictor of making a quit attempt. Prepared patients (ie, Ladder score 6) were significantly more likely than patients who were less prepared to report making a quit attempt after discharge (163/212 [77%] vs. 32/64 [50%], respectively; P < 0.001). This result remained significant after adjusting for sociodemographic characteristics with a similar effect size (adjusted estimates 76% [95% CI, 75.7‐76.7] prepared vs. 49% [95% CI, 48.5‐49.8]; P < 0.001). These results also remained significant with a similar effect size in analyses using multivariate logistic regression (Table 2). Of those patients who made quit attempts, prepared patients were slightly more likely to report a successful quit attempt (90/163; 55%) than were less‐prepared patients (16/32; 50%), though this was not significant (P = 0.205).

Relationship Between Preparedness to Quit and Quit Behaviors
Statistical testQuit BehaviorPrepared % (95% CI)Unprepared % (95% CI)P Value
  • NOTE: n = 276.

  • Abbreviations: AMI, acute myocardial infarction; CHF, congestive heart failure.

  • Values are adjusted estimates obtained from multivariate logistic regression testing the effect of preparedness (Ladder 6) on quit behavior of interest. Models adjusted for race, age, gender, income, education, and admission diagnosis (AMI or CHF or neither).

Chi square testsAny quit attempt made after discharge76.9 (71.2‐82.6)50.0 (37.8‐62.2)<0.001
 Successful quit attempt at time of follow‐up55.0 (45.9‐60.2)50.0 (25.4‐58.2)0.20
Multivariate logistic regression*Any quit attempt made after discharge76.2 (75.7‐76.7)49.2 (48.5‐49.9)<0.001

In the follow‐up sample, 17% could not remember if they received advice to quit smoking. Among those who were able to recall receiving advice, the majority (78%; 180/230) reported that they received advice from a nurse or physician during hospitalization, compared to 22% who did not recall ever being advised to quit by any healthcare provider during the admission. Patients who reported receiving advice to quit were more likely to report making a quit attempt postdischarge as compared to those that did not recall receiving advice (70% vs. 46%, respectively; P = 0.002). In a multivariate logistic regression, controlling for demographic factors and admitting diagnosis, both preparedness and receipt of in‐hospital advice were independent predictors of making a future quit attempt (odds ratio [OR] = 4.05; 95% CI, 1.91‐8.60; P < 0.001 for preparedness; OR = 3.96; 95% CI, 1.84‐8.54; P < 0.001 for advice). Additionally, there was no significant interaction or synergistic effect between being prepared to quit smoking and receiving in‐hospital advice to quit (OR = 1.24; 95% CI, 0.17‐9.21; P = 0.836) (Figure 4). When analyzing the effects of preparedness and advice on quit attempts, only preparedness to quit remained a significant predictor of a successful quit attempt (OR = 2.93; 95% CI, 1.13‐7.60; P = 0.027 for preparedness; OR = 2.16; 95% CI, 0.85‐5.49; P = 0.10 for advice to quit). As demonstrated in Table 2, a higher percentage of prepared patients made a quit attempt after discharge (76.9% vs. 50%) and had a successful quit attempt and short‐term abstinence (55% prepared patients vs. 50% less prepared patients).

Figure 4
Effect of advice on quit attempts for prepared and unprepared patients. Depicts the percentage of patients who reported making a quit attempt after discharge depending on whether they were prepared (Ladder ≥ 6) and whether they recalled receiving advice to quit in the hospital by a physician or nurse. Results demonstrate a significant trend across groups with prepared patients who recall receiving advice significantly more likely to make a quit attempt than those that do not receive advice, and so forth (P = 0.001, trend test). In multivariate logistic models, controlling for demographics, preparedness, and recall of advice were independent predictors of making an attempt to quit (OR = 4.05; 95% CI, 1.91‐8.60; P < 0.001 for preparedness; OR = 3.96; 95% CI, 1.84‐8.54; P < 0.001 for advice]. There was no significant interaction between preparedness and recall of in‐hospital advice when making a quit attempt (OR = 1.24; 95% CI, 0.17‐9.21; P = 0.836).

Discussion

This study demonstrated that in a group of hospitalized underserved, and predominantly African American smokers, the majority of patients reported being prepared to quit smoking at the time of hospitalization. Prepared patients were more likely to report making a quit attempt after discharge and more likely to report being successful in their quit attempt than patients who reported being less prepared to quit during their hospitalization. Nevertheless, approximately one‐half of unprepared patients did make a quit attempt 1 month after discharge, demonstrating a desire to quit smoking after hospitalization among this population. However, short‐term success rates in this group were lower than in patients prepared to quit. In addition, preparedness to quit and receipt of in‐hospital advice to quit smoking were both found to be independent predictors of making a quit attempt, with nearly identical ORs; however, only preparedness remained significant after controlling for advice to quit. Last, although the majority of hospitalized cardiac patients were making quit attempts after discharge, most patients reported using the least effective quit methods (ie, cold turkey) rather than more effective and intensive interventions such as counseling in combination with pharmacotherapy.

These findings have important implications for current quality initiatives targeted at promoting smoking cessation among cardiac patients. First, these results highlight the need for evidence‐based methods to be made available to hospitalized smokers who are prepared to quit. Our results are consistent with other studies reporting rare use (5.2%) of NRT in the hospital setting, despite the proven benefit in treating nicotine withdrawal symptoms.17 This is also consistent with data reporting that among nonhospitalized smokers, quitting cold turkey was the most commonly used and least effective cessation method.18 Second, the rate of recall of in‐hospital advice among patients (78%) was generally consistent with those reported to CMS (most recent quarter 95% for AMI and 88% for CHF).19

In addition to receiving advice, preparedness to quit was associated with higher quit attempts, therefore highlighting the importance of assessing level of preparedness in addition to giving advice. The fact that most quit attempts were made using cold turkey and resulted in low short‐term success rates underscores the need to reevaluate the current CMS quality indicator of advice alone for hospitalized smokers. Furthermore, the recently updated 2008 U.S. Public Health guidelines recently recommend, in addition to advice, that all hospitalized smokers be assessed for readiness to change, be assisted in quitting with pharmacotherapy, and be arranged follow‐up for tobacco cessation postdischarge, highlighting the inadequacy of advice alone.4 While it is important to continue to advise all hospitalized smokers to quit, the study findings demonstrate that assessing preparedness may result in targeting more prepared patients with more intensive interventions. Further policy implications include that less prepared patients may need motivational techniques to increase their level of preparedness to quit during hospitalization.

Several limitations are worth mentioning. First, the study included a relatively small sample size drawn from a single urban medical center. The prevalence of current smokers in our sample was 15%, which is lower than many studies looking at cardiology inpatient smokers.3, 20 This limitation of our study may be attributed to the advanced age of the majority of our patients, as compared with other studies, as well as the possibility of socially desirable response bias that many low‐income African American smokers may experience, leaving them less likely to admit to smoking at the time of hospitalization. Second, there was a low follow‐up rate, with 66% of patients undergoing follow‐up postdischarge. While this may raise the concerns of differences between ladder scores in those patients that participated in follow‐up and those that did not, analyses show no significant difference between level of preparedness in these 2 groups (68% prepared in patients who received follow‐up vs. 63% prepared patients in those who did not participate in follow‐up; P = 0.36). Third, follow‐up of quit attempts and receipt of advice were all assessed using self‐report, and, therefore, were limited by lack of verification and lack of assessment for potential recall bias. Fourth, in this pilot study, the follow‐up period was relatively short at 1 month postdischarge. It is likely that rates of successful quit attempts would be lower with longer‐term follow‐up periods, given previous literature demonstrating the difficulty with long‐term abstinence.21 Last, the study was not able to account for potential effects that hospitalization itself may have on preparedness, as patients may be more likely to report being prepared to quit when in the face of a health shock,22 as well as the fact that some patients may demonstrate a socially desirable response bias influenced by hospitalization.

In conclusion, the majority of underserved smokers with cardiac disease reported being prepared to quit smoking and were more likely to self‐report making a quit attempt after discharge. However, the majority of these quit attempts were made via cold turkey, without the support of available evidence‐based methods to quit. It is possible that by directly providing education, access to pharmacotherapy, and counseling options, the utilization rates for more efficacious treatments would increase in cardiac patients who are prepared to quit. While recall of in‐hospital advice was associated with future quit attempts, prepared patients who recalled receiving advice were more likely to make a quit attempt than prepared patients who did not recall receiving advice, as well as unprepared patients. Together, these findings highlight the need to consider a patient's level of preparedness to quit in understanding the success of in‐hospital advice and the importance of making evidence‐based cessation methods available to hospitalized smokers who are prepared to quit. Additionally, identifying patients not prepared to quit may help in providing them with appropriate motivational therapy, to move them along the stages of change, as well as educational information on how to quit once they have decided to do so.

References
  1. Orleans CT,Kristeller JL,Gritz ER.Helping hospitalized smokers quit: new directions for treatment and research.J Consult Clin Psychol.1993;61:778789.
  2. Emmons KM,Godstein MG.Smokers who are hospitalized: a window of opportunity for cessation interventions.Prev Med.1992;21:262269.
  3. Dawood N,Vaccarino V,Reid KJ, et al.Predictors of smoking cessation after a myocardial infarction: the role of institutional smoking cessation programs in improving success.Arch Intern Med.2008;168(18):19611967.
  4. Guideline Panel.Clinical Practice Guidelines: Treating Tobacco Use and Dependence.Washington, DC:Public Health Service, U.S. Department of Health and Human Services;2008.
  5. Prochaska DO,DiClemente CC.Stages and processes of self‐change in smoking: toward an integrative model of change.J Consult Clin Psychol.1983;51:390395.
  6. Biener L,Abrams DB.The Contemplation Ladder: validation of a measure of readiness to consider smoking cessation.Health Psychol.1991;10(5):360365.
  7. Royce JM,Hymowitz N,Corbett K,Hartwell TD,Orlandi MA.Smoking cessation factors among African Americans and Whites.Am J Public Health.1993;83(2):220226.
  8. U.S. Department of Health and Human Services.The Health Benefits of Smoking Cessation.Rockville, MD:Office on Smoking and Health, Centers for Chronic Disease Prevention and Health Promotion, Public Health Service,U.S. Department of Health and Human Services,Washington, DC;2000.
  9. Fiore MC,Novotny TE,Pierce JP,Hatziandreu EJ,Davis RM.Trends in cigarette smoking in the United States. the changing influence of gender and race.JAMA.1989;261(1):4955.
  10. Meltzer D,Manning WG,Morrison J, et al.Effects of physician experience on costs and outcomes on an academic general medicine service: results of a trial of hospitalists.Ann Intern Med.2002;137(11):866874.
  11. Roccaforte WH,Burke WJ,Bayer BL,Wengel SP.Validation of a telephone version of the Mini‐Mental State Examination.J Am Geriatr Soc.1992;40(7):697702.
  12. National Health Information Survey Questionnaire, Sample Adult,Adult Health Behaviors;2004.
  13. Slavet JD,Stein LAR,Colby SM, et al.The Marijuana Ladder: measuring motivation to change marijuana use in incarcerated adolescents.Drug Alcohol Depend.2006;83:4248.
  14. Klinkhammer MD,Patten C,Sadosty AT,Stevens SR,Ebbert JO.Motivation for stopping tobacco use among emergency department patients.Acad Emerg Med.2005;12:568571.
  15. Picker‐Commonwealth Survey of Patient‐Centered Care.Health Aff.1991.
  16. Hospital Quality Initiatives. Centers for Medicare and Medicaid Services (CMS). Available at: http://www.cms.hhs.gov/HospitalQualtiyInits. Accessed April2009.
  17. Rigotti NA,Arnsten JH,McKool KM, et al.The use of nicotine replacement therapy by hospitalized smokers.Am J Prev Med.1999;17(4):255259.
  18. Fiore MC,Novotny TE,Pierce JP,Hatziandreu EJ,Davis RM.Methods used to quit smoking in the United States: do cessation programs help?JAMA.1990;263(20):27952796.
  19. U.S. Department of Health and Human Services.Hospital Compare.2006 Data Graphs. Available at: http://www.hospitalcompare.hhs.gov. Accessed April2009.
  20. Rock VJ,Malarcher A,Kahende JW, et al.Office on Smoking and Health, National Center for Chronic Disease Prevention and Health Promotion, CDC. Cigarette smoking among adults—United States, 2006.MMWR Morb Mortal Wkly Rep.2007;56:11571161.
  21. Rigotti NA,Munafo MR,Stead LF.Smoking cessation interventions for hospitalized smokers.Arch Intern Med.2008;168(18):19501960.
  22. Croog SH,Richards NP.Health beliefs and smoking patterns in heart patients and their wives: a longitudinal study.Am J Public Health.1977;67:921930.
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Hospitalization may offer a natural opportunity to screen and advise patients on the advantages of quitting smoking due to a variety of reasons, such as the smoke‐free environment, availability of medical personnel, suitability of tailoring information, and the potential to catch a teachable moment.1, 2 Additionally, a recent meta‐analysis suggested that hospital‐based cessation programs and referrals to cardiac rehabilitation result in significantly higher rates of cessation among discharged smokers.3 In 2008, the U.S. Public Health Service Task Force on Clinical Practice Guidelines for Treating Tobacco Use and Dependence in hospitalized smokers recommended listing smoking status on problem lists, evaluating a smoker's preparedness to quit, providing counseling and medications to treat in‐hospital withdrawal symptoms, and arranging discharge follow‐up to help smokers remain abstinent.4 To promote these practices, the Center for Medicaid and Medicare Services (CMS) has made smoking cessation counseling a quality of care indicator for patients hospitalized with congestive heart failure (CHF), acute myocardial infarction (AMI), or pneumonia. This indicator is a critical step in recognizing the importance of smoking cessation counseling in improving mortality and morbidity for these patients.

Despite the importance of promoting smoking cessation among hospitalized patients, few studies have looked at whether or not hospitalized patients are prepared to quit smoking. Ascertaining patients' preparedness to quit smoking is an important first step in understanding a patient's readiness to change their health behaviors because smoking cessation is the culmination of a lengthy process of behavior change.5 Studies of healthy factory workers suggest that smokers who were more prepared to quit smoking had a higher number of previous quit attempts and perceived coworker encouragement.6

Understanding patient preparedness to quit smoking is especially important among African American smokers, who face a disproportionate health burden due to smoking‐related illness. Studies show that African Americans are less likely than other racial groups to engage in formal tobacco cessation interventions and have lower long‐term quit rates, despite a higher desire to quit smoking.5, 79 Understanding preparedness to quit among this particular group of hospitalized patients may be an important first step in identifying those most likely to quit and benefit from tailored, intensive interventions, such as using medications to assist in combination with postdischarge tobacco cessation counseling.

The aim of this study was to characterize the preparedness to quit smoking and to assess quit attempts made, methods used for quitting, and the success of such quit attempts at 1‐month follow‐up in a group comprised of a high proportion of underserved African American hospitalized smokers. In addition, the relationship of hospitalized patients' preparedness to quit and the effect of inpatient advice on the likelihood of subsequent tobacco cessation were examined.

Patients and Methods

The data used for this study were collected for the Cardiology Quality of Care Study, an ongoing prospective study of patients hospitalized on the inpatient cardiology service at the University of Chicago Medical Center. Newly admitted patients were approached by research assistants and consented to the study using a previously described protocol for enrolling hospitalized patients.10 Patients that lacked decisional capacity (score of <17 on the telephone version of the Mini‐Mental Status Exam)11 were excluded. Patients did not receive any scripted intervention during this admission to assist with cessation. The study left cessation counseling and advice to quit up to the discretion of the individual physician caring for the patient in the hospital. The Institutional Review Board at the University of Chicago approved this study.

Inpatient Interview

The inpatient interview is a 60‐item questionnaire taking approximately 15 minutes to administer by trained research assistants. The questionnaire is designed to assess demographic characteristics (race, socioeconomic status, education, sex, and age), smoking habits, and preparedness to quit. Demographics were collected on all consented patients. Seven items focused on cigarette smoking, consistent with questions in the National Health Information Survey.12 Patients were classified as lifetime smokers if they smoked at least 100 cigarettes in their lifetime. To identify current smokers on admission, patients were asked if they now smoke cigarettes some days or everyday. Additionally, smokers were asked if they had made any quit attempts in the past 12 months.

Patients rated their level of preparedness using a modified version of the Biener Abrams Contemplation Ladder. The Contemplation Ladder is an easily‐administered tool represented by a ladder image of rungs with anchor statements developed as an alternative method to the Prochaska and DiClemente Stages of Change.13 The 10‐point scale ranges from 1 (I enjoy smoking and have decided not to quit smoking for my lifetime; I have no interest in quitting) to 10 (I have quit smoking and will never smoke again.) Tobacco users may rank their current level of motivation to quit. A level of 6 (I definitely plan to quit smoking in the next 6 months) or higher is consistent with preparedness to quit. The Contemplation Ladder was validated by Biener and Abrams6 in a work site study which demonstrated that subjects with higher Ladder scores (score 6) were more likely than those with lower Ladder scores (scores < 6) to participate in awareness activities (eg, educational session) and make a quit attempt in 6 months. This instrument is easier to administer than the more well known Transtheoretical Model of Change, given that it is an ordinal scale with clear steps that may be more user‐friendly for both clinicians and patients.6 In a prior study of emergency room patients, an individual's Ladder score was shown to be significantly associated with a patient's reported intention to quit, number of previous quit attempts, perceived coworker encouragement, and socioeconomic status.14

Admission Diagnoses

Chart audit was performed by trained research assistants at the time of the inpatient interview (within 24 hours of admission) to assess whether patients were admitted with the potential diagnoses of AMI, CHF, neither, or both. All were based on the chart documentation of the patients' clinical presentation. This information was used to assess which CMS Quality Indicators applied to cardiology patients, given that smoking cessation is now a quality indicator for patients with AMI or CHF.

Thirty‐day Follow‐up Telephone Survey

Trained research assistants interviewed patients by telephone at approximately 1 month postdischarge. The follow‐up telephone survey included routine questions concerning follow‐up appointments, readmissions, emergency room visits, and patient satisfaction.15, 10 An additional 5 questions related to smoking cessation were added for this study. Questions were developed using the CMS quality indicators16 or were taken from the National Health Information Survey.12 Patients were asked to self‐report quit attempts made postdischarge, whether or not these quit attempts were associated with success (self‐reported abstinence at the time of follow‐up), and what methods were used to quit (ie, nicotine replacement therapy [NRT], other pharmacotherapy, quit line, pamphlet, counseling group, or cold turkey.) Patients were also asked if they recalled receiving advice to quit during their hospitalization from either a nurse or physician.

Data Analysis

Descriptive statistics were used to summarize Contemplation Ladder scores and types of quit methods used. Chi square tests were used to assess the effect of preparedness (Ladder score 6) on quit behaviors. The main quit behavior was any self‐reported quit attempt made within 1 month after discharge. Additionally, the relationship between preparedness and making a successful quit attempt (defined as a self‐report of not smoking as a result of this quit attempt in the last month) was examined. Multivariate logistic regression, controlling for demographic characteristics, was performed to test the effect of preparedness on quit behaviors (any quit attempt after discharge, or successful quit attempt). While not a primary aim of this study, the association between recall of in‐hospital advice and quit behaviors after discharge was also examined using chi square tests and multivariate logistic regression models, controlling for the demographic characteristics as above. Models also tested the effect of preparedness and recall of in‐hospital advice as independent predictors on quit behaviors and whether or not an interaction between preparedness and advice existed. A linear test of trend was also performed on preparedness and advice. All statistical tests were performed using Intercooled Stata 9.0 (Stata Corporation, College Station, TX), with statistical significance defined as P < 0.05.

Results

From February 2006 through July 2007, 86% (2906/3364) of all cardiology inpatients approached were interviewed. Fifteen percent (436/2906) of patients enrolled in the study indicated that they were current smokers. Contemplation Ladder scores were obtained on 95% (415/436) of the current smokers, and 1‐month postdischarge follow‐up telephone surveys were completed in 67% (276/415) of the current smokers. Three attempts were made to contact patients who were lost to follow‐up (Figure 1). The major reasons for inability to contact patients included wrong telephone numbers, disconnected phone lines, or no method to leave a message for the patient (ie, no answering machine). Given that we were only able to complete follow‐up interviews on 276 patients, we conducted our analyses on only this group of patients.

Figure 1
Patient recruitment flow diagram. The above figure shows patient recruitment for the study. The major exclusion criteria were: patients need to be current smokers, smoking “some days” or “everyday” at the time of admission. Former smokers were determined by reporting smoking “at least 100 cigarettes in their lifetime.” Six percent of patients did not complete the interview due to death or early discharge from the hospital and inability to be interviewed prior to discharge.

The average age of current smokers in the sample was 55 years (95% confidence interval [CI], 54‐58). Most current smokers were of the African American race (83%; 224/276). More than 65% of smokers had completed high school or higher, and nearly one‐half (46%) had an average household income of $25,000 or less before taxes. The most common admitting diagnoses per chart audit among current inpatient smokers were AMI (31%) and CHF (27%). The vast majority (95%) of hospitalized smokers in this sample were first‐time admissions to the University of Chicago. Table 1 shows the demographic data for current smokers compared to former smokers (those who have quit smoking prior to admission). Current smokers were more likely to be African American, had lower income levels, and were less likely to have completed high school. Additionally, current smokers were more likely to carry a potential diagnosis of AMI or CHF and to be a first‐time admission (Table 1).

Patient Demographics for Current Smokers vs. Former Smokers
Demographic VariablesCurrent Smokers (n = 276)*Nonsmoker (n = 1329)*P Value
  • Abbreviations: AMI, acute myocardial infarction; CHF, congestive heart failure.

  • Values are given as number (percent) or means.

Male sex156 (57)705 (53)0.22
African American race224 (83)886 (67)<0.001
Age (years)55.364.0<0.001
Highest completed level of education  0.02
Junior high school or less15 (6)98 (7) 
Some high school67 (25)230 (17) 
High school graduate81 (30)403 (31) 
Some college education68 (25)313 (24) 
College graduate19 (7)135 (10) 
Graduate level education11 (4)96 (7) 
Household income before taxes  0.001
<$250033 (12)79 (6) 
$2501‐$15,00066 (24)334 (26) 
$15,001‐$50,00051 (19)311 (24) 
50,001‐$100,00022 (8)126 (9) 
>$100,00111 (4)50 (4) 
Did not answer88 (33)422 (32) 
Diagnosis on admission  0.02
AMI66 (31)269 (24) 
CHF58 (27)287 (25) 
Both49 (23)273 (24) 
Neither42 (19)305 (27) 
Admission status   
New admission258 (95)1,154 (87)0.051
Readmission14 (5)175 (13) 

Approximately three‐quarters (76%; 210/276) of current smokers were identified as prepared to quit, with a Ladder score 6. There was a wide distribution of Ladder scores, with one‐third (31%; 86/276) of smokers reporting a Ladder score of 8, indicating that they still smoke, but are ready to set a quit date and another 34% (95/276 patients) with Ladder scores of either 6 or 7 also indicating they were planning to quit smoking (Figure 2). A significant portion of smokers (71%; 195/276) reported making a quit attempt after discharge, and 38% of smokers (106/276) self‐reported that their quit attempt was successful (ie, no longer smoking at 1 month post discharge). Note that the quit rate is reduced to 26% (106/415) at 1 month if one conservatively assumes that those who did not take part in follow‐up were relapsers. Among those who did participate in follow‐up, as shown in Figure 3, the most frequently reported (53%; 145/276) method used to quit smoking was cold turkey. Thirteen percent (37/276) of patients reported making a quit attempt using pharmacological therapy (ie, NRT or bupropion) and only 4% (12/276) of patients reported making a quit attempt using the help of a smoking cessation program (Figure 3).

Figure 2
Distribution of Ladder scores among hospitalized current smokers. Demonstrates the varying Ladder scores reported by smokers who were administered the Biener Abrams Contemplation Ladder. The scores represent varying levels of preparedness to quit smoking, ranging from “no interest in quitting” to “quit smoking and will never smoke again.” A score greater than or equal to 6 is consistent with being prepared to quit smoking. The bars to the left of the red line represent those smokers not prepared to quit while the bars to the right of the line represent those smokers reporting a higher level of preparedness to quit.
Figure 3
Distribution of quit methods among smokers. Demonstrates the varying postdischarge outcomes among the 276 smokers who received follow‐up. As demonstrated here, 81 of 276 (29%) patients did not make any quit attempt after discharge; 145 of 276 (53%) patients who attempted quitting did so using “cold turkey” or quitting on their own; 37 of 276 (13%) patients quit using nicotine replacement therapy (NRT) or zyban; 12 of 276 (4%) patients quit using the help of a program or a smoking cessation group; and only 1 of 276 (<1%) patients tried to quit with the help of a quit line or pamphlet.

Preparedness was an important predictor of making a quit attempt. Prepared patients (ie, Ladder score 6) were significantly more likely than patients who were less prepared to report making a quit attempt after discharge (163/212 [77%] vs. 32/64 [50%], respectively; P < 0.001). This result remained significant after adjusting for sociodemographic characteristics with a similar effect size (adjusted estimates 76% [95% CI, 75.7‐76.7] prepared vs. 49% [95% CI, 48.5‐49.8]; P < 0.001). These results also remained significant with a similar effect size in analyses using multivariate logistic regression (Table 2). Of those patients who made quit attempts, prepared patients were slightly more likely to report a successful quit attempt (90/163; 55%) than were less‐prepared patients (16/32; 50%), though this was not significant (P = 0.205).

Relationship Between Preparedness to Quit and Quit Behaviors
Statistical testQuit BehaviorPrepared % (95% CI)Unprepared % (95% CI)P Value
  • NOTE: n = 276.

  • Abbreviations: AMI, acute myocardial infarction; CHF, congestive heart failure.

  • Values are adjusted estimates obtained from multivariate logistic regression testing the effect of preparedness (Ladder 6) on quit behavior of interest. Models adjusted for race, age, gender, income, education, and admission diagnosis (AMI or CHF or neither).

Chi square testsAny quit attempt made after discharge76.9 (71.2‐82.6)50.0 (37.8‐62.2)<0.001
 Successful quit attempt at time of follow‐up55.0 (45.9‐60.2)50.0 (25.4‐58.2)0.20
Multivariate logistic regression*Any quit attempt made after discharge76.2 (75.7‐76.7)49.2 (48.5‐49.9)<0.001

In the follow‐up sample, 17% could not remember if they received advice to quit smoking. Among those who were able to recall receiving advice, the majority (78%; 180/230) reported that they received advice from a nurse or physician during hospitalization, compared to 22% who did not recall ever being advised to quit by any healthcare provider during the admission. Patients who reported receiving advice to quit were more likely to report making a quit attempt postdischarge as compared to those that did not recall receiving advice (70% vs. 46%, respectively; P = 0.002). In a multivariate logistic regression, controlling for demographic factors and admitting diagnosis, both preparedness and receipt of in‐hospital advice were independent predictors of making a future quit attempt (odds ratio [OR] = 4.05; 95% CI, 1.91‐8.60; P < 0.001 for preparedness; OR = 3.96; 95% CI, 1.84‐8.54; P < 0.001 for advice). Additionally, there was no significant interaction or synergistic effect between being prepared to quit smoking and receiving in‐hospital advice to quit (OR = 1.24; 95% CI, 0.17‐9.21; P = 0.836) (Figure 4). When analyzing the effects of preparedness and advice on quit attempts, only preparedness to quit remained a significant predictor of a successful quit attempt (OR = 2.93; 95% CI, 1.13‐7.60; P = 0.027 for preparedness; OR = 2.16; 95% CI, 0.85‐5.49; P = 0.10 for advice to quit). As demonstrated in Table 2, a higher percentage of prepared patients made a quit attempt after discharge (76.9% vs. 50%) and had a successful quit attempt and short‐term abstinence (55% prepared patients vs. 50% less prepared patients).

Figure 4
Effect of advice on quit attempts for prepared and unprepared patients. Depicts the percentage of patients who reported making a quit attempt after discharge depending on whether they were prepared (Ladder ≥ 6) and whether they recalled receiving advice to quit in the hospital by a physician or nurse. Results demonstrate a significant trend across groups with prepared patients who recall receiving advice significantly more likely to make a quit attempt than those that do not receive advice, and so forth (P = 0.001, trend test). In multivariate logistic models, controlling for demographics, preparedness, and recall of advice were independent predictors of making an attempt to quit (OR = 4.05; 95% CI, 1.91‐8.60; P < 0.001 for preparedness; OR = 3.96; 95% CI, 1.84‐8.54; P < 0.001 for advice]. There was no significant interaction between preparedness and recall of in‐hospital advice when making a quit attempt (OR = 1.24; 95% CI, 0.17‐9.21; P = 0.836).

Discussion

This study demonstrated that in a group of hospitalized underserved, and predominantly African American smokers, the majority of patients reported being prepared to quit smoking at the time of hospitalization. Prepared patients were more likely to report making a quit attempt after discharge and more likely to report being successful in their quit attempt than patients who reported being less prepared to quit during their hospitalization. Nevertheless, approximately one‐half of unprepared patients did make a quit attempt 1 month after discharge, demonstrating a desire to quit smoking after hospitalization among this population. However, short‐term success rates in this group were lower than in patients prepared to quit. In addition, preparedness to quit and receipt of in‐hospital advice to quit smoking were both found to be independent predictors of making a quit attempt, with nearly identical ORs; however, only preparedness remained significant after controlling for advice to quit. Last, although the majority of hospitalized cardiac patients were making quit attempts after discharge, most patients reported using the least effective quit methods (ie, cold turkey) rather than more effective and intensive interventions such as counseling in combination with pharmacotherapy.

These findings have important implications for current quality initiatives targeted at promoting smoking cessation among cardiac patients. First, these results highlight the need for evidence‐based methods to be made available to hospitalized smokers who are prepared to quit. Our results are consistent with other studies reporting rare use (5.2%) of NRT in the hospital setting, despite the proven benefit in treating nicotine withdrawal symptoms.17 This is also consistent with data reporting that among nonhospitalized smokers, quitting cold turkey was the most commonly used and least effective cessation method.18 Second, the rate of recall of in‐hospital advice among patients (78%) was generally consistent with those reported to CMS (most recent quarter 95% for AMI and 88% for CHF).19

In addition to receiving advice, preparedness to quit was associated with higher quit attempts, therefore highlighting the importance of assessing level of preparedness in addition to giving advice. The fact that most quit attempts were made using cold turkey and resulted in low short‐term success rates underscores the need to reevaluate the current CMS quality indicator of advice alone for hospitalized smokers. Furthermore, the recently updated 2008 U.S. Public Health guidelines recently recommend, in addition to advice, that all hospitalized smokers be assessed for readiness to change, be assisted in quitting with pharmacotherapy, and be arranged follow‐up for tobacco cessation postdischarge, highlighting the inadequacy of advice alone.4 While it is important to continue to advise all hospitalized smokers to quit, the study findings demonstrate that assessing preparedness may result in targeting more prepared patients with more intensive interventions. Further policy implications include that less prepared patients may need motivational techniques to increase their level of preparedness to quit during hospitalization.

Several limitations are worth mentioning. First, the study included a relatively small sample size drawn from a single urban medical center. The prevalence of current smokers in our sample was 15%, which is lower than many studies looking at cardiology inpatient smokers.3, 20 This limitation of our study may be attributed to the advanced age of the majority of our patients, as compared with other studies, as well as the possibility of socially desirable response bias that many low‐income African American smokers may experience, leaving them less likely to admit to smoking at the time of hospitalization. Second, there was a low follow‐up rate, with 66% of patients undergoing follow‐up postdischarge. While this may raise the concerns of differences between ladder scores in those patients that participated in follow‐up and those that did not, analyses show no significant difference between level of preparedness in these 2 groups (68% prepared in patients who received follow‐up vs. 63% prepared patients in those who did not participate in follow‐up; P = 0.36). Third, follow‐up of quit attempts and receipt of advice were all assessed using self‐report, and, therefore, were limited by lack of verification and lack of assessment for potential recall bias. Fourth, in this pilot study, the follow‐up period was relatively short at 1 month postdischarge. It is likely that rates of successful quit attempts would be lower with longer‐term follow‐up periods, given previous literature demonstrating the difficulty with long‐term abstinence.21 Last, the study was not able to account for potential effects that hospitalization itself may have on preparedness, as patients may be more likely to report being prepared to quit when in the face of a health shock,22 as well as the fact that some patients may demonstrate a socially desirable response bias influenced by hospitalization.

In conclusion, the majority of underserved smokers with cardiac disease reported being prepared to quit smoking and were more likely to self‐report making a quit attempt after discharge. However, the majority of these quit attempts were made via cold turkey, without the support of available evidence‐based methods to quit. It is possible that by directly providing education, access to pharmacotherapy, and counseling options, the utilization rates for more efficacious treatments would increase in cardiac patients who are prepared to quit. While recall of in‐hospital advice was associated with future quit attempts, prepared patients who recalled receiving advice were more likely to make a quit attempt than prepared patients who did not recall receiving advice, as well as unprepared patients. Together, these findings highlight the need to consider a patient's level of preparedness to quit in understanding the success of in‐hospital advice and the importance of making evidence‐based cessation methods available to hospitalized smokers who are prepared to quit. Additionally, identifying patients not prepared to quit may help in providing them with appropriate motivational therapy, to move them along the stages of change, as well as educational information on how to quit once they have decided to do so.

Hospitalization may offer a natural opportunity to screen and advise patients on the advantages of quitting smoking due to a variety of reasons, such as the smoke‐free environment, availability of medical personnel, suitability of tailoring information, and the potential to catch a teachable moment.1, 2 Additionally, a recent meta‐analysis suggested that hospital‐based cessation programs and referrals to cardiac rehabilitation result in significantly higher rates of cessation among discharged smokers.3 In 2008, the U.S. Public Health Service Task Force on Clinical Practice Guidelines for Treating Tobacco Use and Dependence in hospitalized smokers recommended listing smoking status on problem lists, evaluating a smoker's preparedness to quit, providing counseling and medications to treat in‐hospital withdrawal symptoms, and arranging discharge follow‐up to help smokers remain abstinent.4 To promote these practices, the Center for Medicaid and Medicare Services (CMS) has made smoking cessation counseling a quality of care indicator for patients hospitalized with congestive heart failure (CHF), acute myocardial infarction (AMI), or pneumonia. This indicator is a critical step in recognizing the importance of smoking cessation counseling in improving mortality and morbidity for these patients.

Despite the importance of promoting smoking cessation among hospitalized patients, few studies have looked at whether or not hospitalized patients are prepared to quit smoking. Ascertaining patients' preparedness to quit smoking is an important first step in understanding a patient's readiness to change their health behaviors because smoking cessation is the culmination of a lengthy process of behavior change.5 Studies of healthy factory workers suggest that smokers who were more prepared to quit smoking had a higher number of previous quit attempts and perceived coworker encouragement.6

Understanding patient preparedness to quit smoking is especially important among African American smokers, who face a disproportionate health burden due to smoking‐related illness. Studies show that African Americans are less likely than other racial groups to engage in formal tobacco cessation interventions and have lower long‐term quit rates, despite a higher desire to quit smoking.5, 79 Understanding preparedness to quit among this particular group of hospitalized patients may be an important first step in identifying those most likely to quit and benefit from tailored, intensive interventions, such as using medications to assist in combination with postdischarge tobacco cessation counseling.

The aim of this study was to characterize the preparedness to quit smoking and to assess quit attempts made, methods used for quitting, and the success of such quit attempts at 1‐month follow‐up in a group comprised of a high proportion of underserved African American hospitalized smokers. In addition, the relationship of hospitalized patients' preparedness to quit and the effect of inpatient advice on the likelihood of subsequent tobacco cessation were examined.

Patients and Methods

The data used for this study were collected for the Cardiology Quality of Care Study, an ongoing prospective study of patients hospitalized on the inpatient cardiology service at the University of Chicago Medical Center. Newly admitted patients were approached by research assistants and consented to the study using a previously described protocol for enrolling hospitalized patients.10 Patients that lacked decisional capacity (score of <17 on the telephone version of the Mini‐Mental Status Exam)11 were excluded. Patients did not receive any scripted intervention during this admission to assist with cessation. The study left cessation counseling and advice to quit up to the discretion of the individual physician caring for the patient in the hospital. The Institutional Review Board at the University of Chicago approved this study.

Inpatient Interview

The inpatient interview is a 60‐item questionnaire taking approximately 15 minutes to administer by trained research assistants. The questionnaire is designed to assess demographic characteristics (race, socioeconomic status, education, sex, and age), smoking habits, and preparedness to quit. Demographics were collected on all consented patients. Seven items focused on cigarette smoking, consistent with questions in the National Health Information Survey.12 Patients were classified as lifetime smokers if they smoked at least 100 cigarettes in their lifetime. To identify current smokers on admission, patients were asked if they now smoke cigarettes some days or everyday. Additionally, smokers were asked if they had made any quit attempts in the past 12 months.

Patients rated their level of preparedness using a modified version of the Biener Abrams Contemplation Ladder. The Contemplation Ladder is an easily‐administered tool represented by a ladder image of rungs with anchor statements developed as an alternative method to the Prochaska and DiClemente Stages of Change.13 The 10‐point scale ranges from 1 (I enjoy smoking and have decided not to quit smoking for my lifetime; I have no interest in quitting) to 10 (I have quit smoking and will never smoke again.) Tobacco users may rank their current level of motivation to quit. A level of 6 (I definitely plan to quit smoking in the next 6 months) or higher is consistent with preparedness to quit. The Contemplation Ladder was validated by Biener and Abrams6 in a work site study which demonstrated that subjects with higher Ladder scores (score 6) were more likely than those with lower Ladder scores (scores < 6) to participate in awareness activities (eg, educational session) and make a quit attempt in 6 months. This instrument is easier to administer than the more well known Transtheoretical Model of Change, given that it is an ordinal scale with clear steps that may be more user‐friendly for both clinicians and patients.6 In a prior study of emergency room patients, an individual's Ladder score was shown to be significantly associated with a patient's reported intention to quit, number of previous quit attempts, perceived coworker encouragement, and socioeconomic status.14

Admission Diagnoses

Chart audit was performed by trained research assistants at the time of the inpatient interview (within 24 hours of admission) to assess whether patients were admitted with the potential diagnoses of AMI, CHF, neither, or both. All were based on the chart documentation of the patients' clinical presentation. This information was used to assess which CMS Quality Indicators applied to cardiology patients, given that smoking cessation is now a quality indicator for patients with AMI or CHF.

Thirty‐day Follow‐up Telephone Survey

Trained research assistants interviewed patients by telephone at approximately 1 month postdischarge. The follow‐up telephone survey included routine questions concerning follow‐up appointments, readmissions, emergency room visits, and patient satisfaction.15, 10 An additional 5 questions related to smoking cessation were added for this study. Questions were developed using the CMS quality indicators16 or were taken from the National Health Information Survey.12 Patients were asked to self‐report quit attempts made postdischarge, whether or not these quit attempts were associated with success (self‐reported abstinence at the time of follow‐up), and what methods were used to quit (ie, nicotine replacement therapy [NRT], other pharmacotherapy, quit line, pamphlet, counseling group, or cold turkey.) Patients were also asked if they recalled receiving advice to quit during their hospitalization from either a nurse or physician.

Data Analysis

Descriptive statistics were used to summarize Contemplation Ladder scores and types of quit methods used. Chi square tests were used to assess the effect of preparedness (Ladder score 6) on quit behaviors. The main quit behavior was any self‐reported quit attempt made within 1 month after discharge. Additionally, the relationship between preparedness and making a successful quit attempt (defined as a self‐report of not smoking as a result of this quit attempt in the last month) was examined. Multivariate logistic regression, controlling for demographic characteristics, was performed to test the effect of preparedness on quit behaviors (any quit attempt after discharge, or successful quit attempt). While not a primary aim of this study, the association between recall of in‐hospital advice and quit behaviors after discharge was also examined using chi square tests and multivariate logistic regression models, controlling for the demographic characteristics as above. Models also tested the effect of preparedness and recall of in‐hospital advice as independent predictors on quit behaviors and whether or not an interaction between preparedness and advice existed. A linear test of trend was also performed on preparedness and advice. All statistical tests were performed using Intercooled Stata 9.0 (Stata Corporation, College Station, TX), with statistical significance defined as P < 0.05.

Results

From February 2006 through July 2007, 86% (2906/3364) of all cardiology inpatients approached were interviewed. Fifteen percent (436/2906) of patients enrolled in the study indicated that they were current smokers. Contemplation Ladder scores were obtained on 95% (415/436) of the current smokers, and 1‐month postdischarge follow‐up telephone surveys were completed in 67% (276/415) of the current smokers. Three attempts were made to contact patients who were lost to follow‐up (Figure 1). The major reasons for inability to contact patients included wrong telephone numbers, disconnected phone lines, or no method to leave a message for the patient (ie, no answering machine). Given that we were only able to complete follow‐up interviews on 276 patients, we conducted our analyses on only this group of patients.

Figure 1
Patient recruitment flow diagram. The above figure shows patient recruitment for the study. The major exclusion criteria were: patients need to be current smokers, smoking “some days” or “everyday” at the time of admission. Former smokers were determined by reporting smoking “at least 100 cigarettes in their lifetime.” Six percent of patients did not complete the interview due to death or early discharge from the hospital and inability to be interviewed prior to discharge.

The average age of current smokers in the sample was 55 years (95% confidence interval [CI], 54‐58). Most current smokers were of the African American race (83%; 224/276). More than 65% of smokers had completed high school or higher, and nearly one‐half (46%) had an average household income of $25,000 or less before taxes. The most common admitting diagnoses per chart audit among current inpatient smokers were AMI (31%) and CHF (27%). The vast majority (95%) of hospitalized smokers in this sample were first‐time admissions to the University of Chicago. Table 1 shows the demographic data for current smokers compared to former smokers (those who have quit smoking prior to admission). Current smokers were more likely to be African American, had lower income levels, and were less likely to have completed high school. Additionally, current smokers were more likely to carry a potential diagnosis of AMI or CHF and to be a first‐time admission (Table 1).

Patient Demographics for Current Smokers vs. Former Smokers
Demographic VariablesCurrent Smokers (n = 276)*Nonsmoker (n = 1329)*P Value
  • Abbreviations: AMI, acute myocardial infarction; CHF, congestive heart failure.

  • Values are given as number (percent) or means.

Male sex156 (57)705 (53)0.22
African American race224 (83)886 (67)<0.001
Age (years)55.364.0<0.001
Highest completed level of education  0.02
Junior high school or less15 (6)98 (7) 
Some high school67 (25)230 (17) 
High school graduate81 (30)403 (31) 
Some college education68 (25)313 (24) 
College graduate19 (7)135 (10) 
Graduate level education11 (4)96 (7) 
Household income before taxes  0.001
<$250033 (12)79 (6) 
$2501‐$15,00066 (24)334 (26) 
$15,001‐$50,00051 (19)311 (24) 
50,001‐$100,00022 (8)126 (9) 
>$100,00111 (4)50 (4) 
Did not answer88 (33)422 (32) 
Diagnosis on admission  0.02
AMI66 (31)269 (24) 
CHF58 (27)287 (25) 
Both49 (23)273 (24) 
Neither42 (19)305 (27) 
Admission status   
New admission258 (95)1,154 (87)0.051
Readmission14 (5)175 (13) 

Approximately three‐quarters (76%; 210/276) of current smokers were identified as prepared to quit, with a Ladder score 6. There was a wide distribution of Ladder scores, with one‐third (31%; 86/276) of smokers reporting a Ladder score of 8, indicating that they still smoke, but are ready to set a quit date and another 34% (95/276 patients) with Ladder scores of either 6 or 7 also indicating they were planning to quit smoking (Figure 2). A significant portion of smokers (71%; 195/276) reported making a quit attempt after discharge, and 38% of smokers (106/276) self‐reported that their quit attempt was successful (ie, no longer smoking at 1 month post discharge). Note that the quit rate is reduced to 26% (106/415) at 1 month if one conservatively assumes that those who did not take part in follow‐up were relapsers. Among those who did participate in follow‐up, as shown in Figure 3, the most frequently reported (53%; 145/276) method used to quit smoking was cold turkey. Thirteen percent (37/276) of patients reported making a quit attempt using pharmacological therapy (ie, NRT or bupropion) and only 4% (12/276) of patients reported making a quit attempt using the help of a smoking cessation program (Figure 3).

Figure 2
Distribution of Ladder scores among hospitalized current smokers. Demonstrates the varying Ladder scores reported by smokers who were administered the Biener Abrams Contemplation Ladder. The scores represent varying levels of preparedness to quit smoking, ranging from “no interest in quitting” to “quit smoking and will never smoke again.” A score greater than or equal to 6 is consistent with being prepared to quit smoking. The bars to the left of the red line represent those smokers not prepared to quit while the bars to the right of the line represent those smokers reporting a higher level of preparedness to quit.
Figure 3
Distribution of quit methods among smokers. Demonstrates the varying postdischarge outcomes among the 276 smokers who received follow‐up. As demonstrated here, 81 of 276 (29%) patients did not make any quit attempt after discharge; 145 of 276 (53%) patients who attempted quitting did so using “cold turkey” or quitting on their own; 37 of 276 (13%) patients quit using nicotine replacement therapy (NRT) or zyban; 12 of 276 (4%) patients quit using the help of a program or a smoking cessation group; and only 1 of 276 (<1%) patients tried to quit with the help of a quit line or pamphlet.

Preparedness was an important predictor of making a quit attempt. Prepared patients (ie, Ladder score 6) were significantly more likely than patients who were less prepared to report making a quit attempt after discharge (163/212 [77%] vs. 32/64 [50%], respectively; P < 0.001). This result remained significant after adjusting for sociodemographic characteristics with a similar effect size (adjusted estimates 76% [95% CI, 75.7‐76.7] prepared vs. 49% [95% CI, 48.5‐49.8]; P < 0.001). These results also remained significant with a similar effect size in analyses using multivariate logistic regression (Table 2). Of those patients who made quit attempts, prepared patients were slightly more likely to report a successful quit attempt (90/163; 55%) than were less‐prepared patients (16/32; 50%), though this was not significant (P = 0.205).

Relationship Between Preparedness to Quit and Quit Behaviors
Statistical testQuit BehaviorPrepared % (95% CI)Unprepared % (95% CI)P Value
  • NOTE: n = 276.

  • Abbreviations: AMI, acute myocardial infarction; CHF, congestive heart failure.

  • Values are adjusted estimates obtained from multivariate logistic regression testing the effect of preparedness (Ladder 6) on quit behavior of interest. Models adjusted for race, age, gender, income, education, and admission diagnosis (AMI or CHF or neither).

Chi square testsAny quit attempt made after discharge76.9 (71.2‐82.6)50.0 (37.8‐62.2)<0.001
 Successful quit attempt at time of follow‐up55.0 (45.9‐60.2)50.0 (25.4‐58.2)0.20
Multivariate logistic regression*Any quit attempt made after discharge76.2 (75.7‐76.7)49.2 (48.5‐49.9)<0.001

In the follow‐up sample, 17% could not remember if they received advice to quit smoking. Among those who were able to recall receiving advice, the majority (78%; 180/230) reported that they received advice from a nurse or physician during hospitalization, compared to 22% who did not recall ever being advised to quit by any healthcare provider during the admission. Patients who reported receiving advice to quit were more likely to report making a quit attempt postdischarge as compared to those that did not recall receiving advice (70% vs. 46%, respectively; P = 0.002). In a multivariate logistic regression, controlling for demographic factors and admitting diagnosis, both preparedness and receipt of in‐hospital advice were independent predictors of making a future quit attempt (odds ratio [OR] = 4.05; 95% CI, 1.91‐8.60; P < 0.001 for preparedness; OR = 3.96; 95% CI, 1.84‐8.54; P < 0.001 for advice). Additionally, there was no significant interaction or synergistic effect between being prepared to quit smoking and receiving in‐hospital advice to quit (OR = 1.24; 95% CI, 0.17‐9.21; P = 0.836) (Figure 4). When analyzing the effects of preparedness and advice on quit attempts, only preparedness to quit remained a significant predictor of a successful quit attempt (OR = 2.93; 95% CI, 1.13‐7.60; P = 0.027 for preparedness; OR = 2.16; 95% CI, 0.85‐5.49; P = 0.10 for advice to quit). As demonstrated in Table 2, a higher percentage of prepared patients made a quit attempt after discharge (76.9% vs. 50%) and had a successful quit attempt and short‐term abstinence (55% prepared patients vs. 50% less prepared patients).

Figure 4
Effect of advice on quit attempts for prepared and unprepared patients. Depicts the percentage of patients who reported making a quit attempt after discharge depending on whether they were prepared (Ladder ≥ 6) and whether they recalled receiving advice to quit in the hospital by a physician or nurse. Results demonstrate a significant trend across groups with prepared patients who recall receiving advice significantly more likely to make a quit attempt than those that do not receive advice, and so forth (P = 0.001, trend test). In multivariate logistic models, controlling for demographics, preparedness, and recall of advice were independent predictors of making an attempt to quit (OR = 4.05; 95% CI, 1.91‐8.60; P < 0.001 for preparedness; OR = 3.96; 95% CI, 1.84‐8.54; P < 0.001 for advice]. There was no significant interaction between preparedness and recall of in‐hospital advice when making a quit attempt (OR = 1.24; 95% CI, 0.17‐9.21; P = 0.836).

Discussion

This study demonstrated that in a group of hospitalized underserved, and predominantly African American smokers, the majority of patients reported being prepared to quit smoking at the time of hospitalization. Prepared patients were more likely to report making a quit attempt after discharge and more likely to report being successful in their quit attempt than patients who reported being less prepared to quit during their hospitalization. Nevertheless, approximately one‐half of unprepared patients did make a quit attempt 1 month after discharge, demonstrating a desire to quit smoking after hospitalization among this population. However, short‐term success rates in this group were lower than in patients prepared to quit. In addition, preparedness to quit and receipt of in‐hospital advice to quit smoking were both found to be independent predictors of making a quit attempt, with nearly identical ORs; however, only preparedness remained significant after controlling for advice to quit. Last, although the majority of hospitalized cardiac patients were making quit attempts after discharge, most patients reported using the least effective quit methods (ie, cold turkey) rather than more effective and intensive interventions such as counseling in combination with pharmacotherapy.

These findings have important implications for current quality initiatives targeted at promoting smoking cessation among cardiac patients. First, these results highlight the need for evidence‐based methods to be made available to hospitalized smokers who are prepared to quit. Our results are consistent with other studies reporting rare use (5.2%) of NRT in the hospital setting, despite the proven benefit in treating nicotine withdrawal symptoms.17 This is also consistent with data reporting that among nonhospitalized smokers, quitting cold turkey was the most commonly used and least effective cessation method.18 Second, the rate of recall of in‐hospital advice among patients (78%) was generally consistent with those reported to CMS (most recent quarter 95% for AMI and 88% for CHF).19

In addition to receiving advice, preparedness to quit was associated with higher quit attempts, therefore highlighting the importance of assessing level of preparedness in addition to giving advice. The fact that most quit attempts were made using cold turkey and resulted in low short‐term success rates underscores the need to reevaluate the current CMS quality indicator of advice alone for hospitalized smokers. Furthermore, the recently updated 2008 U.S. Public Health guidelines recently recommend, in addition to advice, that all hospitalized smokers be assessed for readiness to change, be assisted in quitting with pharmacotherapy, and be arranged follow‐up for tobacco cessation postdischarge, highlighting the inadequacy of advice alone.4 While it is important to continue to advise all hospitalized smokers to quit, the study findings demonstrate that assessing preparedness may result in targeting more prepared patients with more intensive interventions. Further policy implications include that less prepared patients may need motivational techniques to increase their level of preparedness to quit during hospitalization.

Several limitations are worth mentioning. First, the study included a relatively small sample size drawn from a single urban medical center. The prevalence of current smokers in our sample was 15%, which is lower than many studies looking at cardiology inpatient smokers.3, 20 This limitation of our study may be attributed to the advanced age of the majority of our patients, as compared with other studies, as well as the possibility of socially desirable response bias that many low‐income African American smokers may experience, leaving them less likely to admit to smoking at the time of hospitalization. Second, there was a low follow‐up rate, with 66% of patients undergoing follow‐up postdischarge. While this may raise the concerns of differences between ladder scores in those patients that participated in follow‐up and those that did not, analyses show no significant difference between level of preparedness in these 2 groups (68% prepared in patients who received follow‐up vs. 63% prepared patients in those who did not participate in follow‐up; P = 0.36). Third, follow‐up of quit attempts and receipt of advice were all assessed using self‐report, and, therefore, were limited by lack of verification and lack of assessment for potential recall bias. Fourth, in this pilot study, the follow‐up period was relatively short at 1 month postdischarge. It is likely that rates of successful quit attempts would be lower with longer‐term follow‐up periods, given previous literature demonstrating the difficulty with long‐term abstinence.21 Last, the study was not able to account for potential effects that hospitalization itself may have on preparedness, as patients may be more likely to report being prepared to quit when in the face of a health shock,22 as well as the fact that some patients may demonstrate a socially desirable response bias influenced by hospitalization.

In conclusion, the majority of underserved smokers with cardiac disease reported being prepared to quit smoking and were more likely to self‐report making a quit attempt after discharge. However, the majority of these quit attempts were made via cold turkey, without the support of available evidence‐based methods to quit. It is possible that by directly providing education, access to pharmacotherapy, and counseling options, the utilization rates for more efficacious treatments would increase in cardiac patients who are prepared to quit. While recall of in‐hospital advice was associated with future quit attempts, prepared patients who recalled receiving advice were more likely to make a quit attempt than prepared patients who did not recall receiving advice, as well as unprepared patients. Together, these findings highlight the need to consider a patient's level of preparedness to quit in understanding the success of in‐hospital advice and the importance of making evidence‐based cessation methods available to hospitalized smokers who are prepared to quit. Additionally, identifying patients not prepared to quit may help in providing them with appropriate motivational therapy, to move them along the stages of change, as well as educational information on how to quit once they have decided to do so.

References
  1. Orleans CT,Kristeller JL,Gritz ER.Helping hospitalized smokers quit: new directions for treatment and research.J Consult Clin Psychol.1993;61:778789.
  2. Emmons KM,Godstein MG.Smokers who are hospitalized: a window of opportunity for cessation interventions.Prev Med.1992;21:262269.
  3. Dawood N,Vaccarino V,Reid KJ, et al.Predictors of smoking cessation after a myocardial infarction: the role of institutional smoking cessation programs in improving success.Arch Intern Med.2008;168(18):19611967.
  4. Guideline Panel.Clinical Practice Guidelines: Treating Tobacco Use and Dependence.Washington, DC:Public Health Service, U.S. Department of Health and Human Services;2008.
  5. Prochaska DO,DiClemente CC.Stages and processes of self‐change in smoking: toward an integrative model of change.J Consult Clin Psychol.1983;51:390395.
  6. Biener L,Abrams DB.The Contemplation Ladder: validation of a measure of readiness to consider smoking cessation.Health Psychol.1991;10(5):360365.
  7. Royce JM,Hymowitz N,Corbett K,Hartwell TD,Orlandi MA.Smoking cessation factors among African Americans and Whites.Am J Public Health.1993;83(2):220226.
  8. U.S. Department of Health and Human Services.The Health Benefits of Smoking Cessation.Rockville, MD:Office on Smoking and Health, Centers for Chronic Disease Prevention and Health Promotion, Public Health Service,U.S. Department of Health and Human Services,Washington, DC;2000.
  9. Fiore MC,Novotny TE,Pierce JP,Hatziandreu EJ,Davis RM.Trends in cigarette smoking in the United States. the changing influence of gender and race.JAMA.1989;261(1):4955.
  10. Meltzer D,Manning WG,Morrison J, et al.Effects of physician experience on costs and outcomes on an academic general medicine service: results of a trial of hospitalists.Ann Intern Med.2002;137(11):866874.
  11. Roccaforte WH,Burke WJ,Bayer BL,Wengel SP.Validation of a telephone version of the Mini‐Mental State Examination.J Am Geriatr Soc.1992;40(7):697702.
  12. National Health Information Survey Questionnaire, Sample Adult,Adult Health Behaviors;2004.
  13. Slavet JD,Stein LAR,Colby SM, et al.The Marijuana Ladder: measuring motivation to change marijuana use in incarcerated adolescents.Drug Alcohol Depend.2006;83:4248.
  14. Klinkhammer MD,Patten C,Sadosty AT,Stevens SR,Ebbert JO.Motivation for stopping tobacco use among emergency department patients.Acad Emerg Med.2005;12:568571.
  15. Picker‐Commonwealth Survey of Patient‐Centered Care.Health Aff.1991.
  16. Hospital Quality Initiatives. Centers for Medicare and Medicaid Services (CMS). Available at: http://www.cms.hhs.gov/HospitalQualtiyInits. Accessed April2009.
  17. Rigotti NA,Arnsten JH,McKool KM, et al.The use of nicotine replacement therapy by hospitalized smokers.Am J Prev Med.1999;17(4):255259.
  18. Fiore MC,Novotny TE,Pierce JP,Hatziandreu EJ,Davis RM.Methods used to quit smoking in the United States: do cessation programs help?JAMA.1990;263(20):27952796.
  19. U.S. Department of Health and Human Services.Hospital Compare.2006 Data Graphs. Available at: http://www.hospitalcompare.hhs.gov. Accessed April2009.
  20. Rock VJ,Malarcher A,Kahende JW, et al.Office on Smoking and Health, National Center for Chronic Disease Prevention and Health Promotion, CDC. Cigarette smoking among adults—United States, 2006.MMWR Morb Mortal Wkly Rep.2007;56:11571161.
  21. Rigotti NA,Munafo MR,Stead LF.Smoking cessation interventions for hospitalized smokers.Arch Intern Med.2008;168(18):19501960.
  22. Croog SH,Richards NP.Health beliefs and smoking patterns in heart patients and their wives: a longitudinal study.Am J Public Health.1977;67:921930.
References
  1. Orleans CT,Kristeller JL,Gritz ER.Helping hospitalized smokers quit: new directions for treatment and research.J Consult Clin Psychol.1993;61:778789.
  2. Emmons KM,Godstein MG.Smokers who are hospitalized: a window of opportunity for cessation interventions.Prev Med.1992;21:262269.
  3. Dawood N,Vaccarino V,Reid KJ, et al.Predictors of smoking cessation after a myocardial infarction: the role of institutional smoking cessation programs in improving success.Arch Intern Med.2008;168(18):19611967.
  4. Guideline Panel.Clinical Practice Guidelines: Treating Tobacco Use and Dependence.Washington, DC:Public Health Service, U.S. Department of Health and Human Services;2008.
  5. Prochaska DO,DiClemente CC.Stages and processes of self‐change in smoking: toward an integrative model of change.J Consult Clin Psychol.1983;51:390395.
  6. Biener L,Abrams DB.The Contemplation Ladder: validation of a measure of readiness to consider smoking cessation.Health Psychol.1991;10(5):360365.
  7. Royce JM,Hymowitz N,Corbett K,Hartwell TD,Orlandi MA.Smoking cessation factors among African Americans and Whites.Am J Public Health.1993;83(2):220226.
  8. U.S. Department of Health and Human Services.The Health Benefits of Smoking Cessation.Rockville, MD:Office on Smoking and Health, Centers for Chronic Disease Prevention and Health Promotion, Public Health Service,U.S. Department of Health and Human Services,Washington, DC;2000.
  9. Fiore MC,Novotny TE,Pierce JP,Hatziandreu EJ,Davis RM.Trends in cigarette smoking in the United States. the changing influence of gender and race.JAMA.1989;261(1):4955.
  10. Meltzer D,Manning WG,Morrison J, et al.Effects of physician experience on costs and outcomes on an academic general medicine service: results of a trial of hospitalists.Ann Intern Med.2002;137(11):866874.
  11. Roccaforte WH,Burke WJ,Bayer BL,Wengel SP.Validation of a telephone version of the Mini‐Mental State Examination.J Am Geriatr Soc.1992;40(7):697702.
  12. National Health Information Survey Questionnaire, Sample Adult,Adult Health Behaviors;2004.
  13. Slavet JD,Stein LAR,Colby SM, et al.The Marijuana Ladder: measuring motivation to change marijuana use in incarcerated adolescents.Drug Alcohol Depend.2006;83:4248.
  14. Klinkhammer MD,Patten C,Sadosty AT,Stevens SR,Ebbert JO.Motivation for stopping tobacco use among emergency department patients.Acad Emerg Med.2005;12:568571.
  15. Picker‐Commonwealth Survey of Patient‐Centered Care.Health Aff.1991.
  16. Hospital Quality Initiatives. Centers for Medicare and Medicaid Services (CMS). Available at: http://www.cms.hhs.gov/HospitalQualtiyInits. Accessed April2009.
  17. Rigotti NA,Arnsten JH,McKool KM, et al.The use of nicotine replacement therapy by hospitalized smokers.Am J Prev Med.1999;17(4):255259.
  18. Fiore MC,Novotny TE,Pierce JP,Hatziandreu EJ,Davis RM.Methods used to quit smoking in the United States: do cessation programs help?JAMA.1990;263(20):27952796.
  19. U.S. Department of Health and Human Services.Hospital Compare.2006 Data Graphs. Available at: http://www.hospitalcompare.hhs.gov. Accessed April2009.
  20. Rock VJ,Malarcher A,Kahende JW, et al.Office on Smoking and Health, National Center for Chronic Disease Prevention and Health Promotion, CDC. Cigarette smoking among adults—United States, 2006.MMWR Morb Mortal Wkly Rep.2007;56:11571161.
  21. Rigotti NA,Munafo MR,Stead LF.Smoking cessation interventions for hospitalized smokers.Arch Intern Med.2008;168(18):19501960.
  22. Croog SH,Richards NP.Health beliefs and smoking patterns in heart patients and their wives: a longitudinal study.Am J Public Health.1977;67:921930.
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Effect of clinician advice and patient preparedness to quit on subsequent quit attempts in hospitalized smokers
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Curriculum for the Hospitalized Aging Medical Patient

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The Curriculum for the Hospitalized Aging Medical Patient program: A collaborative faculty development program for hospitalists, general internists, and geriatricians

A crucial arena of innovative educational programs for the care of the elderly must include the hospital setting, a place of great cost, morbidity, and mortality for a population currently occupying approximately half of US hospital beds.1 With a marked acceleration in the number of persons living to an advanced age, there is a clear imperative to address the health‐care needs of the elderly, particularly the complex and frail.24 An educational grounding that steps beyond the traditional organ‐based models of disease to a much broader patient‐centered framework of care is necessary to aid physicians in advanced clinical decision‐making in the care of older patients. Organizing the medical care of the older patient within existing systems of care and a team care management network must also be improved.

Curricular materials and methods are widely available for teaching geriatric medicine,57 but most are geared toward outpatient care and management, with few addressing the care of the hospitalized, older medical patient.810 There is even less published on curricular materials, methods, and tools for such teaching outside of specialized hospital‐based geriatric units by nongeriatrics‐trained faculty.1113 Furthermore, the evaluation of geriatrics educational programs in the hospital setting has not been done with the ultimate assessment, the linking of educational programs to demonstrated changes in clinical practice and patient care outcomes.

To address these needs, we designed and implemented the Curriculum for the Hospitalized Aging Medical Patient (CHAMP) Faculty Development Program (FDP). CHAMP was funded by a grant from the Donald W. Reynolds Foundation Aging and Quality of Life Program with a matching commitment from the University of Chicago Department of Medicine. At the core of CHAMP are principles of care for the older patient in the hospital setting, with an emphasis on identifying and providing care for the complex and frail elderly with nongeriatrician inpatient medicine faculty as the primary teachers of these materials. The overall educational goals of the CHAMP FDP are the following: (1) to train hospitalists and general internists to recognize opportunities to teach geriatric medicine topics specific to the care of the hospitalized older patient; (2) to create teaching materials, tools, and methods that can be used in the busy medical inpatient setting at the bedside; (3) to create materials and tools that facilitate teaching the Accreditation Council for Graduate Medical Education (ACGME) core competencies14 during ward rounds; and (4) to increase the frequency and effectiveness with which this geriatrics content is taught in the hospital setting. This article describes the development and refinement of the CHAMP FDP and evaluation results to date.

METHODS

The CHAMP FDP was developed by a core group of geriatricians, hospitalists, general medicine faculty, and PhD educators from the Office of the Dean at the University of Chicago Pritzker School of Medicine. The core group piloted the FDP for themselves in spring 2004, and the FDP was offered to target learners annually from 2004 to 2006.

CHAMP Participants

The targeted faculty learners for the CHAMP FDP were hospitalists and general internists who attend on an inpatient medicine service for 1 to 4 months yearly. CHAMP Faculty Scholars were self‐selected from the eligible faculty of the University of Chicago. Approximately one‐third of the CHAMP Faculty Scholars held significant administrative and/or teaching positions in the Department of Medicine, residency program, or medical school. Overall, general internist and hospitalist faculty members of the University of Chicago are highly rated inpatient teachers with a 2004‐2007 average overall resident teaching rating of 3.79 (standard deviation = 0.53) on a scale of 1 to 4 (4 = outstanding). For each yearly cohort, we sought to train 8 to 10 Faculty Scholars. The Donald W. Reynolds Foundation grant funds supported the time of the Faculty Scholars to attend the CHAMP FDP 4 hours weekly for the 12 weeks of the course with release from a half‐day of outpatient clinical duties per week for the length of the FDP. Scholars also received continuing medical education credit for time spent in the FDP.

CHAMP Course Design, Structure, and Content

Design and Structure

The CHAMP FDP consists of twelve 4‐hour sessions given once weekly from September through November of each calendar year. Each session is composed of discrete teaching modules. During the first 2 hours of each session, 1 or 2 modules cover inpatient geriatric medicine content. The remaining 2 hours are devoted to modules consisting of the Stanford FDP for Medical Teachers: Improving Clinical Teaching (first 7 sessions)15, 16 and a course developed for the CHAMP FDP named Teaching on Today's Wards (remaining 5 sessions).

In addition to the overarching goals of the CHAMP FDP, each CHAMP module has specific learning objectives and an evaluation process based on the standard precepts of curriculum design.17 Further modifications of the CHAMP content and methods were strongly influenced by subsequent formal evaluative feedback on the course content, materials, and methods by the Faculty Scholars in each of the 4 FDP groups to date.

Geriatrics Content

The FDP geriatrics content and design model were developed as follows: reviewing existing published geriatrics curricular materials,5, 6, 8, 18 including high‐risk areas of geriatric hospital care;1922 drawing from the experience of the inpatient geriatric evaluation and treatment units;2325 and reviewing the Joint Commission mandates26 that have a particular impact on the care of the older hospitalized patients (eg, high‐risk medications, medication reconciliation, restraint use, and transitions of care). Final curricular materials were approved by consensus of the University of Chicago geriatrics/hospitalist core CHAMP faculty. A needs assessment surveying hospitalists at a regional Society of Hospital Medicine meeting showed a strong concordance between geriatrics topics that respondents thought they were least confident about in their knowledge, that they thought would be most useful to learn, and that we proposed for the core geriatrics topics for the CHAMP FDP, including pharmacy of aging, pressure ulcers, delirium, palliative care, decision‐making capacity, and dementia.27

Each geriatric topic is presented in 30‐ to 90‐minute teaching sessions with didactic lectures and case‐based discussions and is organized around 4 broad themes (Table 1). These lectures emphasize application of the content to bedside teaching during hospital medicine rounds. For example, the session on dementia focuses on assessing decision‐making capacity, the impact of dementia on the care of other medical illnesses and discharge decisions, dementia‐associated frailty with increased risk of hospitalization‐related adverse outcomes, and pain assessment in persons with dementia.

Outline of the Geriatric Topics of the Curriculum for the Hospitalized Aging Medical Patient Faculty Development Program
  • Reprinted from Podrazik PM, Whelan CT. Acute hospital care for the elderly patient: Its impact on clinical and hospital systems of care. Med Clin N Am 2008;92:387406, with permission.

Theme 1: Identify the frail/vulnerable elder
Identification and assessment of the vulnerable hospitalized older patient
Dementia in hospitalized older medical patients: Recognition of and screening for dementia, assessment of medical decision‐making capacity, implications for the treatment of nondementia illness, pain assessment, and improvement of the posthospitalization transition of care
Theme 2: Recognize and avoid hazards of hospitalization
Delirium: Diagnosis, treatment, risk stratification, and prevention
Falls: Assessment and prevention
Foley catheters: Scope of the problem, appropriate indications, and management
Deconditioning: Scope of the problem and prevention
Adverse drug reactions and medication errors: Principles of drug review
Pressure ulcers: Assessment, treatment, and prevention
Theme 3: Palliate and address end‐of‐life issues
Pain control: General principles and use of opiates
Symptom management in advanced disease: Nausea
Difficult conversations and advance directives
Hospice and palliative care and changing goals of care
Theme 4: Improve transitions of care
The ideal hospital discharge: Core components and determining destination
Destinations of posthospital care: Nursing homes for skilled rehabilitation and long‐term care

The CHAMP materials created for teaching each topic at the bedside included topic‐specific teaching triggers, clinical teaching questions, and summary teaching points. The bedside teaching materials and other teaching tools, such as pocket cards with teaching triggers and clinical content (see the example in the appendix), commonly used geriatric measures (eg, the Confusion Assessment Method for delirium),28 and sample forms for teaching aspects of practice‐based learning and improvement and systems‐based practice, were available to Faculty Scholars electronically on the University of Chicago Course Management System (the CHALK E‐learning Web site). The CHAMP materials are now published at the University of Chicago Web site (http://champ.bsd.uchicago.edu) and the Reynolds Foundationsupported Portal of Geriatric Online Education educational Web site (www.pogoe.com). We have also provided lecture slides (with speaker's notes) and a program overview/user's guide to allow other training programs to reproduce all or parts of this program.

Teaching Content

The material referring to the process of teaching has been organized under 4 components in the CHAMP FDP.

The Stanford FDP for Medical Teachers15, 16

This established teaching skills course uses case scenarios and practice sessions to hone skills in key elements of teaching: learning climate, control of session, communication of goals, promotion of understanding and retention, evaluation, feedback, and promotion of self‐directed learning. This portion of the FDP was taught by a University of Chicago General Medicine faculty member trained and certified to teach the course at Stanford.

Teaching on Today's Wards

The Teaching on Today's Wards component was developed specifically for CHAMP to address the following: (1) to improve bedside teaching in the specific setting of the inpatient wards; (2) to increase the amount of geriatric medicine content taught by nongeriatrics faculty during bedside rounds; and (3) to teach the specific ACGME core competencies of professionalism, communication, practice‐based learning and improvement, and systems‐based practice during ward rounds (Table 2).

Teaching ACGME Core Competencies
ACGME Core CompetencyAddressed in CHAMP Curriculum
  • Abbreviations: ACGME, Accreditation Council for Graduate Medical Education; CHAMP, Curriculum for the Hospitalized Aging Medical Patient.

Knowledge/patient care

All geriatric lectures (see Table 1)

ProfessionalismGeriatric lectures
1. Advance directives and difficult conversations
2. Dementia: Decision‐making capacity
Teaching on Today's Wards exercises and games
1. Process mapping
2. I Hope I Get a Good Team game
3. Deciding What To Teach/Missed Teaching Opportunities game
CommunicationGeriatric lectures
1. Advance directives and difficult conversations
2. Dementia: Decision‐making capacity
3. Destinations for posthospital care: Nursing homes
Teaching on Today's Wards exercises and games
1. Process mapping
2. Deciding What To Teach/Missed Teaching Opportunities game
Systems‐based practiceGeriatric lectures
1. Frailty: Screening
2. Delirium: Screening and prevention
3. Deconditioning: Prevention
4. Falls: Prevention
5. Pressure ulcers: Prevention
6. Drugs and aging: Drug review
7. Foley catheter: Indications for use
8. Ideal hospital discharge
Teaching on Today's Wards exercises and games
1. Process mapping
2. Deciding What To Teach/Missed Teaching Opportunities game
3. Quality improvement projects
Practice‐based learning and improvementTeaching on Today's Wards exercises and games
1. Case audit
2. Census audit
3. Process mapping

Session one of Teaching on Today's Wards takes the Faculty Scholars through an exploration of their teaching process on a postcall day using process mapping.29, 30 This technique, similar to constructing a flow chart, involves outlining the series of steps involved in one's actual (not ideal) process of postcall teaching. Faculty Scholars then explore how to recognize opportunities and add geriatric topics and the ACGME core competencies to their teaching on the basis of their own teaching process, skill sets, and clinical experience.

Session two explores goal setting, team dynamics, and the incorporation of more geriatrics teaching into the Faculty Scholar's teaching agenda through a series of interactive card game exercises facilitated in small group discussion. Card game 1, I Hope I Get a Good Team, allows learners to practice goal setting for their inpatient team using a hypothetical game card team based on the learning level, individuals' strengths and weaknesses, and individuals' roles in the team hierarchy. Card game 2, Deciding What To Teach/Missed Opportunities, helps learners develop a teaching agenda on any set of patients that incorporates the CHAMP geriatric topics and the ACGME core competencies.

Sessions three and four teach learners about the systems‐based practice and practice‐based learning and improvement competencies, including an introduction to quality improvement. These interactive sessions introduce Faculty Scholars to the plan‐do‐study‐act method,31 using the example of census and case audits32 to provide an objective and structured method of assessing care. These audits provide a structure for the medical team to review its actual care and management practices and for faculty to teach quality improvement. Examples of census audits developed by CHAMP faculty, including deep venous thrombosis prophylaxis, Foley catheter use, and use of proton pump inhibitors, provide models for the faculty learners to create their own audits.

The fifth session focuses on developing skills for life‐long learning. Based on previous work on medical education and evidence‐based medicine,33, 34 these sessions provide learners with a framework to identify and address knowledge gaps, obtain effective consultation, ask pertinent questions of learners, and self‐assess their teaching skills.

Observed Structured Teaching Exercises

Observed structured teaching exercises allow the deliberate practice of teaching new curricular materials and skills and have been shown to improve teaching skills for both faculty and resident teachers using standardized students in a simulated teaching environment.3537 The observed structured teaching exercises developed for CHAMP allow the Faculty Scholars to practice teaching geriatrics content using the one‐minute preceptor teaching method.38

Commitment to Change (CTC) Contracts

CTC contracts provide a method for sustaining CHAMP teaching. At the end of the FDP, we ask Faculty Scholars to sign a CTC contract,39, 40 selecting at least 1 geriatric topic and 1 topic from Teaching on Today's Wards to teach in future inpatient teaching attending months. Over the year(s) following the FDP, the CHAMP project director frequently contacts the Faculty Scholars via e‐mail and phone interviews before, during, and after each month of inpatient service. The CTC contract is formally reviewed and revised annually with each CHAMP Faculty Scholar by the CHAMP project director and a core CHAMP faculty member.

Evaluation

A comprehensive multilevel evaluation scheme was developed based on the work of Kirkpatrick,41 including participant experience and teaching and subsequent clinical outcomes. This article reports only on the knowledge, attitudes, and behavioral self‐report data collected from participants, and remaining data will be presented in future articles.

The evaluation of the FDP program includes many commonly used methods for evaluating faculty learners, including recollection and retention of course content and self‐reported behavioral changes regarding the incorporation of the material into clinical teaching and practice. The more proximal evaluation includes precourse and postcourse performance on a previously validated geriatric medicine knowledge test,4244 precourse and postcourse performance on a validated survey of attitudes regarding older persons and geriatric medicine,45 a self‐assessment survey measuring self‐reported importance of and confidence in practicing and teaching geriatric skills, and Faculty Scholars' reports of subsequent frequency of teaching on the geriatric medicine and Teaching on Today's Wards content.

Faculty Scholars' feedback regarding their reaction to and satisfaction with the CHAMP FDP includes immediate postsession evaluations of each individual CHAMP FDP session and its content.

Analyses

We calculated the overall satisfaction of the FDP by aggregating evaluations for all session modules across the 4 cohorts. Satisfaction was measured with 6 questions, which included an overall satisfaction question and were answered with 5‐point Likert scales.

Pre‐CHAMP and post‐CHAMP scores on the geriatrics knowledge test and geriatrics attitude scale were calculated for each participant and compared with paired‐sample t tests. Composite scores for the self‐reported behavior for importance of/confidence in practice and importance of/confidence in teaching were calculated for each set of responses from each participant. The average scores across all 14 geriatrics content items for importance of/confidence in practice and importance of/confidence in teaching were calculated pre‐CHAMP and post‐CHAMP and compared with a paired‐sample t test. Similarly, self‐reported behavior ratings of importance of/confidence in teaching were calculated by the averaging of responses across the 10 Teaching on Today's Wards items. Pre‐CHAMP and post‐CHAMP average scores were compared with paired‐sample t tests on SPSS version 14 (SPSS, Chicago, IL). Data from the pilot sessions were included in the analyses to provide adequate power.

RESULTS

We pilot‐tested the format, materials, methods, and evaluation components of the CHAMP FDP with the CHAMP core faculty in the spring of 2004. The revised CHAMP FDP was given in the fall of 2004 to the first group of 8 faculty learners. Similar annual CHAMP FDPs have occurred since 2004, with a total of 29 Faculty Scholars by 2006. This includes approximately half of the University of Chicago general medicine faculty and the majority of the hospitalist faculty. Geriatrics fellows, a medicine chief resident, and other internal medicine subspecialists have also taken the CHAMP FDP. The average evaluations of all CHAMP sessions by all participants are shown in Table 3.

Overall Curriculum for the Hospitalized Aging Medical Patient Module Evaluations by Faculty Scholars (n = 29) from 2004 to 2006
Rating Criteria*Average (SD)N
  • Abbreviations: SD, standard deviation.

  • The criteria are ranked from 1 to 5: 5 means strongly agree.

  • N is the total number of evaluations received across all session modules and all cohorts.

Teaching methods were appropriate for the content covered.4.5 0.8571
The module made an important contribution to my practice.4.4 0.9566
Supplemental materials were effectively used to enhance learning.4.0 1.6433
I feel prepared to teach the material covered in this module.4.1 1.0567
I feel prepared to incorporate this material into my practice.4.4 0.8569
Overall, this was a valuable educational experience.4.5 0.8565

Faculty Scholars rated the FDP highly regarding preparation for teaching and incorporation of the material into their teaching and practice. Likewise, qualitative comments by the Faculty Scholars were strongly supportive of CHAMP:

  • Significantly more aware and confident in teaching around typical geriatric issues present in our patients.

  • Provided concrete, structured ideas about curriculum, learning goals, content materials and how to implement them.

  • The online teaching resources were something I used on an almost daily basis.

  • Wish we had this for outpatient.

 

CHAMP had a favorable impact on the Faculty Scholars across the domains of knowledge, attitudes, and perceived behavior change (Table 4). Significant differences on paired‐sample t tests found significant improvement on all but one measure (importance of teaching). After the CHAMP program, Faculty Scholars were more knowledgeable about geriatrics content (P = 0.023), had more positive attitudes to older patients (P = 0.049), and had greater confidence in their ability to care for older patients (P < 0.001) and teach geriatric medicine skills (P < 0.001) and Teaching on Today's Wards content (P < 0.001). There was a significant increase in the perceived importance of practicing the learned skills (P = 0.008) and Teaching on Today's Wards (P = 0.001). The increased importance of teaching geriatrics skills was marginally significant (P = 0.064).

Educational Impact of CHAMP on Faculty Scholars from 2004 to 2006
Domain NAverage ResponseSEP Value*
Pre‐CHAMPPost‐CHAMP
  • Abbreviations: CHAMP, Curriculum for the Hospitalized Aging Medical Patient; SE, standard error.

  • Based on the result of a paired‐sample t test with N pairs of observations.

  • Possible scores range from 0% to 100%, with a higher score denoting greater knowledge of geriatric medicine.

  • Possible scores range from 14 to 70, with a higher score denoting a more positive attitude to geriatrics.

  • The scores for the importance of practice and teaching geriatric skills and for confidence in practice and teaching geriatric skills are average scores across 14 topic items with 5‐point Likert scales, with a higher score denoting greater importance or confidence.

  • Importance and confidence in Teaching on Today's Wards scores are average scores across 10 topic items with 5‐point Likert scales, with a higher score denoting greater importance or confidence.

KnowledgeGeriatric medicine knowledge test2162.1468.052.400.023
AttitudesGeriatrics attitude scale2656.8658.380.7360.049
Self‐report behavior changeImportance of practice284.404.620.0780.008
Confidence in practice283.594.330.096<0.001
Importance of teaching274.524.660.0740.064
Confidence in teaching273.424.470.112<0.001
Importance of Teaching on Today's Wards273.924.300.0930.001
Confidence in Teaching on Today's Wards272.814.050.136<0.001

DISCUSSION

Central to CHAMP's design are (1) the creation of teaching materials and teaching resources that specifically address the challenges of teaching the care of the hospitalized older patient in busy hospital settings, (2) the provision of methods to reinforce the newly learned geriatrics teaching skills, and (3) a multidimensional evaluation scheme. The enthusiastic response to the CHAMP FDP and the evaluation results to date support the relevance and importance of CHAMP's focus, materials, and educational methods. The ideal outcome for our CHAMP FDP graduates is more informed, confident, and frequent teaching of geriatrics topics keyed to quality improvement and systems of care through a more streamlined but personalized bedside teaching process.13, 46 The CHAMP Faculty Scholar graduates' self‐report surveys of their performance and teaching of CHAMP course geriatrics skills did reveal a significant shift in clinical behavior, teaching, and confidence. Although the strongest indicator of perceived behavior change was in the enhanced self‐confidence in practicing and teaching, the significant changes in knowledge and attitude reinforce our observations of a shift in the mindset about teaching and caring for hospitalized elderly patients. This provides strong evidence for the efficacy of the CHAMP course in positively influencing participants.

Our biggest challenge with the CHAMP FDP was providing enough ongoing support to reinforce learning with an eye on the greater goal of changing teaching behaviors and clinical outcomes. After pilot testing, we added multiple types of support and follow‐up to the FDP: observed structured teaching exercises to practice CHAMP geriatrics content and teaching skills; modification of Teaching on Today's Wards through the addition of practice‐oriented exercises, games, and tutorials; frequent contact with our Faculty Scholar graduates post‐CHAMP FDP through CTC contracts; annual Faculty Scholars reunions; and continued access for the scholars to CHAMP materials on our Web site. Maintaining face‐to‐face contact between CHAMP core faculty and Faculty Scholars once the latter have finished the FDP has been challenging, largely because of clinical and teaching obligations over geographically separate sites. To overcome this, we are working to integrate CHAMP core faculty into hospitalist and general medicine section lecture series, increasing the frequency of CHAMP reunions, renewing CTC contracts with the Faculty Scholar graduates annually, and considering the concept of CHAMP core faculty guests attending during Faculty Scholars inpatient ward rounds.47

The CHAMP FDP and our evaluations to date have several limitations. First, FDP Scholars were volunteer participants who may have been more motivated to improve their geriatric care and teaching than nonparticipants. However, FDP Scholars had only moderate levels of geriatrics knowledge, attitudes, and confidence in their teaching on baseline testing and showed marked improvements in these domains after the FDP. In addition, Scholars' FDP participation was made possible by a reduction of other clinical obligations through direct reimbursement to their sections with CHAMP funds. Other incentives for CHAMP participation could include its focus on generalizable bedside teaching skills and provision of specific techniques for teaching the ACGME core competencies and quality improvement while using geriatrics content. Although the CHAMP FDP in its 48‐hour format is not sustainable or generalizable, the FDP modules and CHAMP materials were specifically designed to be usable in small pieces that could be incorporated into existing teaching structures, grand rounds, section meetings, teacher conferences, and continuing medical education workshops. CHAMP core group members have already presented and taught CHAMP components in many venues (see Dissemination on the CHAMP Web site). The excitement generated by CHAMP at national and specialty meetings, including multiple requests for materials, speaks to widespread interest in our CHAMP model. We are pursuing the creation of a mini‐CHAMP, an abbreviated FDP with an online component. These activities as well as feedback from users of CHAMP materials from the CHAMP Web site and the Portal of Geriatric Online Education will provide important opportunities for examining the use and acceptance of CHAMP outside our institution.

Another limitation of the CHAMP FDP is reliance on FDP Scholar self‐assessment in several of the evaluation components. Some studies have shown poor concordance between physicians' self‐assessment and external assessment over a range of domains.48 However, others have noted that despite these limitations, self‐assessment remains an essential tool for enabling physicians to discover the motivational discomfort of a performance gap, which may lead to changing concepts and mental models or changing work‐flow processes.49 Teaching on Today's Wards sessions in CHAMP emphasize self‐audit processes (such as process mapping and census audits) that can augment self‐assessment. We used such self‐audit processes in 1 small pilot study to date, providing summative and qualitative feedback to a group of FDP Scholars on their use of census audits.

However, the evaluation of the CHAMP FDP is enhanced by a yearly survey of all medical residents and medical students and by the linking of the teaching reported by residents and medical students to specific attendings. We have begun the analysis of resident perceptions of being taught CHAMP geriatrics topics by CHAMP faculty versus non‐CHAMP faculty. In addition, we are gathering data on patient‐level process of care and outcomes tied to the CHAMP FDP course session objectives by linking to the ongoing University of Chicago Hospitalist Project, a large clinical research project that enrolls general medicine inpatients in a study examining the quality of care and resource allocation for these patients.50 Because the ultimate goal of CHAMP is to improve the quality of care and outcomes for elderly hospitalized patients, the University of Chicago Hospitalist Project infrastructure was modified by the incorporation of the Vulnerable Elder Survey‐1351 and a process‐of‐care chart audit specifically based on the Assessing Care of the Vulnerable Elders Hospital Quality Indicators.52 Preliminary work included testing and validating these measures.53 Further evaluation of these clinical outcomes and CHAMP's efficacy and durability at the University of Chicago is ongoing and will be presented in future reports.

CONCLUSIONS

Through a collaboration of geriatricians, hospitalists, and general internists, the CHAMP FDP provides educational materials and methods keyed to bedside teaching in the fast‐paced world of the hospital. CHAMP improves faculty knowledge and attitudes and the frequency of teaching geriatrics topics and skills necessary to deliver quality care to the elderly hospitalized medical patient. Although the CHAMP FDP was developed and refined for use at a specific institution, the multitiered CHAMP FDP materials and methods have the potential for widespread use by multiple types of inpatient attendings for teaching the care of the older hospitalized medicine patient. Hospitalists in particular will require this expertise as both clinicians and teachers as their role, leadership, and influence continue to expand nationally.

Acknowledgements

The Curriculum for the Hospitalized Aging Medical Patient (CHAMP) Program was supported by funding from the Donald W. Reynolds Foundation with matching funds from the University of Chicago Department of Medicine, by the Hartford Foundation Geriatrics Center for Excellence, and by a Geriatric Academic Career Award to Don Scott. Presentations on CHAMP and its materials include a number of national and international meeting venues, including meetings of the Society of Hospital Medicine, the American Geriatrics Society, and the Association of Program Directors in Internal Medicine and the International Ottawa Conference.

APPENDIX

EXAMPLE OF A CHAMP POCKET CARD: FOLEY CATHETERS

0

CHAMP: Foley CathetersCHAMP: Inability to Void
  • NOTE: The left column shows the front of the card; the right column shows the back of the card.

Catherine DuBeau, MD, Geriatrics, University of ChicagoCatherine DuBeau, MD, Geriatrics, University of Chicago
1. Does this patient have a catheter? Incorporate regular catheter checks on rounds as a practice‐based learning and improvement exercise.1. Is there a medical reason for this patient's inability to void?
 Two Basic Reasons
2. Does this patient need a catheter?Poor pump
Only Four Indications▪ Meds: anticholinergics, Ca++ blockers, narcotics
a. Inability to void▪ Sacral cord disease
b. Urinary incontinence and▪ Neuropathy: DM, B12
▪ Open sacral or perineal wound▪ Constipation/emmpaction
▪ Palliative careBlocked outlet
c. Urine output monitoring▪ Prostate disease
▪ Critical illnessfrequent/urgent monitoring needed▪ Suprasacral spinal cord disease (eg, MS) with detrusor‐sphincter dyssynergia
▪ Patient unable/unwilling to collect urine▪ Women: scarring, large cystocele
d. After general or spinal anesthesia▪ Constipation/emmpaction
3. Why should catheter use be minimized?Evaluation of Inability To Void
a. Infection risk
▪ Cause of 40% of nosocomial infectionsAction StepPossible Medical Reasons
b. Morbidity
▪ Internal catheters
○Associated with deliriumReview meds‐Cholinergics, narcotics, calcium channel blockers, ‐agonists
○Urethral and meatal injury
○Bladder and renal stones
○FeverReview med HxDiabetes with neuropathy, sacral/subsacral cord, B12, GU surgery or radiation
○Polymicrobial bacteruria
▪ External (condom) catheters
○Penile cellulitus/necrosisPhysical examWomenpelvic for prolapse; all‐sacral root S2‐4anal wink and bulbocavernosus reflexes
○Urinary retention
○Bacteruria and infection
c. Foleys are uncomfortable/painful.Postvoiding residualThis should have been done in the evaluation of the patient's inability to void and repeated after catheter removal with voiding trial.
d. Foleys are restrictive falls and delirium.
e. Cost
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Article PDF
Issue
Journal of Hospital Medicine - 3(5)
Publications
Page Number
384-393
Legacy Keywords
hospitalist as educator, geriatric patient, practice‐based learning and improvement, quality improvement
Sections
Article PDF
Article PDF

A crucial arena of innovative educational programs for the care of the elderly must include the hospital setting, a place of great cost, morbidity, and mortality for a population currently occupying approximately half of US hospital beds.1 With a marked acceleration in the number of persons living to an advanced age, there is a clear imperative to address the health‐care needs of the elderly, particularly the complex and frail.24 An educational grounding that steps beyond the traditional organ‐based models of disease to a much broader patient‐centered framework of care is necessary to aid physicians in advanced clinical decision‐making in the care of older patients. Organizing the medical care of the older patient within existing systems of care and a team care management network must also be improved.

Curricular materials and methods are widely available for teaching geriatric medicine,57 but most are geared toward outpatient care and management, with few addressing the care of the hospitalized, older medical patient.810 There is even less published on curricular materials, methods, and tools for such teaching outside of specialized hospital‐based geriatric units by nongeriatrics‐trained faculty.1113 Furthermore, the evaluation of geriatrics educational programs in the hospital setting has not been done with the ultimate assessment, the linking of educational programs to demonstrated changes in clinical practice and patient care outcomes.

To address these needs, we designed and implemented the Curriculum for the Hospitalized Aging Medical Patient (CHAMP) Faculty Development Program (FDP). CHAMP was funded by a grant from the Donald W. Reynolds Foundation Aging and Quality of Life Program with a matching commitment from the University of Chicago Department of Medicine. At the core of CHAMP are principles of care for the older patient in the hospital setting, with an emphasis on identifying and providing care for the complex and frail elderly with nongeriatrician inpatient medicine faculty as the primary teachers of these materials. The overall educational goals of the CHAMP FDP are the following: (1) to train hospitalists and general internists to recognize opportunities to teach geriatric medicine topics specific to the care of the hospitalized older patient; (2) to create teaching materials, tools, and methods that can be used in the busy medical inpatient setting at the bedside; (3) to create materials and tools that facilitate teaching the Accreditation Council for Graduate Medical Education (ACGME) core competencies14 during ward rounds; and (4) to increase the frequency and effectiveness with which this geriatrics content is taught in the hospital setting. This article describes the development and refinement of the CHAMP FDP and evaluation results to date.

METHODS

The CHAMP FDP was developed by a core group of geriatricians, hospitalists, general medicine faculty, and PhD educators from the Office of the Dean at the University of Chicago Pritzker School of Medicine. The core group piloted the FDP for themselves in spring 2004, and the FDP was offered to target learners annually from 2004 to 2006.

CHAMP Participants

The targeted faculty learners for the CHAMP FDP were hospitalists and general internists who attend on an inpatient medicine service for 1 to 4 months yearly. CHAMP Faculty Scholars were self‐selected from the eligible faculty of the University of Chicago. Approximately one‐third of the CHAMP Faculty Scholars held significant administrative and/or teaching positions in the Department of Medicine, residency program, or medical school. Overall, general internist and hospitalist faculty members of the University of Chicago are highly rated inpatient teachers with a 2004‐2007 average overall resident teaching rating of 3.79 (standard deviation = 0.53) on a scale of 1 to 4 (4 = outstanding). For each yearly cohort, we sought to train 8 to 10 Faculty Scholars. The Donald W. Reynolds Foundation grant funds supported the time of the Faculty Scholars to attend the CHAMP FDP 4 hours weekly for the 12 weeks of the course with release from a half‐day of outpatient clinical duties per week for the length of the FDP. Scholars also received continuing medical education credit for time spent in the FDP.

CHAMP Course Design, Structure, and Content

Design and Structure

The CHAMP FDP consists of twelve 4‐hour sessions given once weekly from September through November of each calendar year. Each session is composed of discrete teaching modules. During the first 2 hours of each session, 1 or 2 modules cover inpatient geriatric medicine content. The remaining 2 hours are devoted to modules consisting of the Stanford FDP for Medical Teachers: Improving Clinical Teaching (first 7 sessions)15, 16 and a course developed for the CHAMP FDP named Teaching on Today's Wards (remaining 5 sessions).

In addition to the overarching goals of the CHAMP FDP, each CHAMP module has specific learning objectives and an evaluation process based on the standard precepts of curriculum design.17 Further modifications of the CHAMP content and methods were strongly influenced by subsequent formal evaluative feedback on the course content, materials, and methods by the Faculty Scholars in each of the 4 FDP groups to date.

Geriatrics Content

The FDP geriatrics content and design model were developed as follows: reviewing existing published geriatrics curricular materials,5, 6, 8, 18 including high‐risk areas of geriatric hospital care;1922 drawing from the experience of the inpatient geriatric evaluation and treatment units;2325 and reviewing the Joint Commission mandates26 that have a particular impact on the care of the older hospitalized patients (eg, high‐risk medications, medication reconciliation, restraint use, and transitions of care). Final curricular materials were approved by consensus of the University of Chicago geriatrics/hospitalist core CHAMP faculty. A needs assessment surveying hospitalists at a regional Society of Hospital Medicine meeting showed a strong concordance between geriatrics topics that respondents thought they were least confident about in their knowledge, that they thought would be most useful to learn, and that we proposed for the core geriatrics topics for the CHAMP FDP, including pharmacy of aging, pressure ulcers, delirium, palliative care, decision‐making capacity, and dementia.27

Each geriatric topic is presented in 30‐ to 90‐minute teaching sessions with didactic lectures and case‐based discussions and is organized around 4 broad themes (Table 1). These lectures emphasize application of the content to bedside teaching during hospital medicine rounds. For example, the session on dementia focuses on assessing decision‐making capacity, the impact of dementia on the care of other medical illnesses and discharge decisions, dementia‐associated frailty with increased risk of hospitalization‐related adverse outcomes, and pain assessment in persons with dementia.

Outline of the Geriatric Topics of the Curriculum for the Hospitalized Aging Medical Patient Faculty Development Program
  • Reprinted from Podrazik PM, Whelan CT. Acute hospital care for the elderly patient: Its impact on clinical and hospital systems of care. Med Clin N Am 2008;92:387406, with permission.

Theme 1: Identify the frail/vulnerable elder
Identification and assessment of the vulnerable hospitalized older patient
Dementia in hospitalized older medical patients: Recognition of and screening for dementia, assessment of medical decision‐making capacity, implications for the treatment of nondementia illness, pain assessment, and improvement of the posthospitalization transition of care
Theme 2: Recognize and avoid hazards of hospitalization
Delirium: Diagnosis, treatment, risk stratification, and prevention
Falls: Assessment and prevention
Foley catheters: Scope of the problem, appropriate indications, and management
Deconditioning: Scope of the problem and prevention
Adverse drug reactions and medication errors: Principles of drug review
Pressure ulcers: Assessment, treatment, and prevention
Theme 3: Palliate and address end‐of‐life issues
Pain control: General principles and use of opiates
Symptom management in advanced disease: Nausea
Difficult conversations and advance directives
Hospice and palliative care and changing goals of care
Theme 4: Improve transitions of care
The ideal hospital discharge: Core components and determining destination
Destinations of posthospital care: Nursing homes for skilled rehabilitation and long‐term care

The CHAMP materials created for teaching each topic at the bedside included topic‐specific teaching triggers, clinical teaching questions, and summary teaching points. The bedside teaching materials and other teaching tools, such as pocket cards with teaching triggers and clinical content (see the example in the appendix), commonly used geriatric measures (eg, the Confusion Assessment Method for delirium),28 and sample forms for teaching aspects of practice‐based learning and improvement and systems‐based practice, were available to Faculty Scholars electronically on the University of Chicago Course Management System (the CHALK E‐learning Web site). The CHAMP materials are now published at the University of Chicago Web site (http://champ.bsd.uchicago.edu) and the Reynolds Foundationsupported Portal of Geriatric Online Education educational Web site (www.pogoe.com). We have also provided lecture slides (with speaker's notes) and a program overview/user's guide to allow other training programs to reproduce all or parts of this program.

Teaching Content

The material referring to the process of teaching has been organized under 4 components in the CHAMP FDP.

The Stanford FDP for Medical Teachers15, 16

This established teaching skills course uses case scenarios and practice sessions to hone skills in key elements of teaching: learning climate, control of session, communication of goals, promotion of understanding and retention, evaluation, feedback, and promotion of self‐directed learning. This portion of the FDP was taught by a University of Chicago General Medicine faculty member trained and certified to teach the course at Stanford.

Teaching on Today's Wards

The Teaching on Today's Wards component was developed specifically for CHAMP to address the following: (1) to improve bedside teaching in the specific setting of the inpatient wards; (2) to increase the amount of geriatric medicine content taught by nongeriatrics faculty during bedside rounds; and (3) to teach the specific ACGME core competencies of professionalism, communication, practice‐based learning and improvement, and systems‐based practice during ward rounds (Table 2).

Teaching ACGME Core Competencies
ACGME Core CompetencyAddressed in CHAMP Curriculum
  • Abbreviations: ACGME, Accreditation Council for Graduate Medical Education; CHAMP, Curriculum for the Hospitalized Aging Medical Patient.

Knowledge/patient care

All geriatric lectures (see Table 1)

ProfessionalismGeriatric lectures
1. Advance directives and difficult conversations
2. Dementia: Decision‐making capacity
Teaching on Today's Wards exercises and games
1. Process mapping
2. I Hope I Get a Good Team game
3. Deciding What To Teach/Missed Teaching Opportunities game
CommunicationGeriatric lectures
1. Advance directives and difficult conversations
2. Dementia: Decision‐making capacity
3. Destinations for posthospital care: Nursing homes
Teaching on Today's Wards exercises and games
1. Process mapping
2. Deciding What To Teach/Missed Teaching Opportunities game
Systems‐based practiceGeriatric lectures
1. Frailty: Screening
2. Delirium: Screening and prevention
3. Deconditioning: Prevention
4. Falls: Prevention
5. Pressure ulcers: Prevention
6. Drugs and aging: Drug review
7. Foley catheter: Indications for use
8. Ideal hospital discharge
Teaching on Today's Wards exercises and games
1. Process mapping
2. Deciding What To Teach/Missed Teaching Opportunities game
3. Quality improvement projects
Practice‐based learning and improvementTeaching on Today's Wards exercises and games
1. Case audit
2. Census audit
3. Process mapping

Session one of Teaching on Today's Wards takes the Faculty Scholars through an exploration of their teaching process on a postcall day using process mapping.29, 30 This technique, similar to constructing a flow chart, involves outlining the series of steps involved in one's actual (not ideal) process of postcall teaching. Faculty Scholars then explore how to recognize opportunities and add geriatric topics and the ACGME core competencies to their teaching on the basis of their own teaching process, skill sets, and clinical experience.

Session two explores goal setting, team dynamics, and the incorporation of more geriatrics teaching into the Faculty Scholar's teaching agenda through a series of interactive card game exercises facilitated in small group discussion. Card game 1, I Hope I Get a Good Team, allows learners to practice goal setting for their inpatient team using a hypothetical game card team based on the learning level, individuals' strengths and weaknesses, and individuals' roles in the team hierarchy. Card game 2, Deciding What To Teach/Missed Opportunities, helps learners develop a teaching agenda on any set of patients that incorporates the CHAMP geriatric topics and the ACGME core competencies.

Sessions three and four teach learners about the systems‐based practice and practice‐based learning and improvement competencies, including an introduction to quality improvement. These interactive sessions introduce Faculty Scholars to the plan‐do‐study‐act method,31 using the example of census and case audits32 to provide an objective and structured method of assessing care. These audits provide a structure for the medical team to review its actual care and management practices and for faculty to teach quality improvement. Examples of census audits developed by CHAMP faculty, including deep venous thrombosis prophylaxis, Foley catheter use, and use of proton pump inhibitors, provide models for the faculty learners to create their own audits.

The fifth session focuses on developing skills for life‐long learning. Based on previous work on medical education and evidence‐based medicine,33, 34 these sessions provide learners with a framework to identify and address knowledge gaps, obtain effective consultation, ask pertinent questions of learners, and self‐assess their teaching skills.

Observed Structured Teaching Exercises

Observed structured teaching exercises allow the deliberate practice of teaching new curricular materials and skills and have been shown to improve teaching skills for both faculty and resident teachers using standardized students in a simulated teaching environment.3537 The observed structured teaching exercises developed for CHAMP allow the Faculty Scholars to practice teaching geriatrics content using the one‐minute preceptor teaching method.38

Commitment to Change (CTC) Contracts

CTC contracts provide a method for sustaining CHAMP teaching. At the end of the FDP, we ask Faculty Scholars to sign a CTC contract,39, 40 selecting at least 1 geriatric topic and 1 topic from Teaching on Today's Wards to teach in future inpatient teaching attending months. Over the year(s) following the FDP, the CHAMP project director frequently contacts the Faculty Scholars via e‐mail and phone interviews before, during, and after each month of inpatient service. The CTC contract is formally reviewed and revised annually with each CHAMP Faculty Scholar by the CHAMP project director and a core CHAMP faculty member.

Evaluation

A comprehensive multilevel evaluation scheme was developed based on the work of Kirkpatrick,41 including participant experience and teaching and subsequent clinical outcomes. This article reports only on the knowledge, attitudes, and behavioral self‐report data collected from participants, and remaining data will be presented in future articles.

The evaluation of the FDP program includes many commonly used methods for evaluating faculty learners, including recollection and retention of course content and self‐reported behavioral changes regarding the incorporation of the material into clinical teaching and practice. The more proximal evaluation includes precourse and postcourse performance on a previously validated geriatric medicine knowledge test,4244 precourse and postcourse performance on a validated survey of attitudes regarding older persons and geriatric medicine,45 a self‐assessment survey measuring self‐reported importance of and confidence in practicing and teaching geriatric skills, and Faculty Scholars' reports of subsequent frequency of teaching on the geriatric medicine and Teaching on Today's Wards content.

Faculty Scholars' feedback regarding their reaction to and satisfaction with the CHAMP FDP includes immediate postsession evaluations of each individual CHAMP FDP session and its content.

Analyses

We calculated the overall satisfaction of the FDP by aggregating evaluations for all session modules across the 4 cohorts. Satisfaction was measured with 6 questions, which included an overall satisfaction question and were answered with 5‐point Likert scales.

Pre‐CHAMP and post‐CHAMP scores on the geriatrics knowledge test and geriatrics attitude scale were calculated for each participant and compared with paired‐sample t tests. Composite scores for the self‐reported behavior for importance of/confidence in practice and importance of/confidence in teaching were calculated for each set of responses from each participant. The average scores across all 14 geriatrics content items for importance of/confidence in practice and importance of/confidence in teaching were calculated pre‐CHAMP and post‐CHAMP and compared with a paired‐sample t test. Similarly, self‐reported behavior ratings of importance of/confidence in teaching were calculated by the averaging of responses across the 10 Teaching on Today's Wards items. Pre‐CHAMP and post‐CHAMP average scores were compared with paired‐sample t tests on SPSS version 14 (SPSS, Chicago, IL). Data from the pilot sessions were included in the analyses to provide adequate power.

RESULTS

We pilot‐tested the format, materials, methods, and evaluation components of the CHAMP FDP with the CHAMP core faculty in the spring of 2004. The revised CHAMP FDP was given in the fall of 2004 to the first group of 8 faculty learners. Similar annual CHAMP FDPs have occurred since 2004, with a total of 29 Faculty Scholars by 2006. This includes approximately half of the University of Chicago general medicine faculty and the majority of the hospitalist faculty. Geriatrics fellows, a medicine chief resident, and other internal medicine subspecialists have also taken the CHAMP FDP. The average evaluations of all CHAMP sessions by all participants are shown in Table 3.

Overall Curriculum for the Hospitalized Aging Medical Patient Module Evaluations by Faculty Scholars (n = 29) from 2004 to 2006
Rating Criteria*Average (SD)N
  • Abbreviations: SD, standard deviation.

  • The criteria are ranked from 1 to 5: 5 means strongly agree.

  • N is the total number of evaluations received across all session modules and all cohorts.

Teaching methods were appropriate for the content covered.4.5 0.8571
The module made an important contribution to my practice.4.4 0.9566
Supplemental materials were effectively used to enhance learning.4.0 1.6433
I feel prepared to teach the material covered in this module.4.1 1.0567
I feel prepared to incorporate this material into my practice.4.4 0.8569
Overall, this was a valuable educational experience.4.5 0.8565

Faculty Scholars rated the FDP highly regarding preparation for teaching and incorporation of the material into their teaching and practice. Likewise, qualitative comments by the Faculty Scholars were strongly supportive of CHAMP:

  • Significantly more aware and confident in teaching around typical geriatric issues present in our patients.

  • Provided concrete, structured ideas about curriculum, learning goals, content materials and how to implement them.

  • The online teaching resources were something I used on an almost daily basis.

  • Wish we had this for outpatient.

 

CHAMP had a favorable impact on the Faculty Scholars across the domains of knowledge, attitudes, and perceived behavior change (Table 4). Significant differences on paired‐sample t tests found significant improvement on all but one measure (importance of teaching). After the CHAMP program, Faculty Scholars were more knowledgeable about geriatrics content (P = 0.023), had more positive attitudes to older patients (P = 0.049), and had greater confidence in their ability to care for older patients (P < 0.001) and teach geriatric medicine skills (P < 0.001) and Teaching on Today's Wards content (P < 0.001). There was a significant increase in the perceived importance of practicing the learned skills (P = 0.008) and Teaching on Today's Wards (P = 0.001). The increased importance of teaching geriatrics skills was marginally significant (P = 0.064).

Educational Impact of CHAMP on Faculty Scholars from 2004 to 2006
Domain NAverage ResponseSEP Value*
Pre‐CHAMPPost‐CHAMP
  • Abbreviations: CHAMP, Curriculum for the Hospitalized Aging Medical Patient; SE, standard error.

  • Based on the result of a paired‐sample t test with N pairs of observations.

  • Possible scores range from 0% to 100%, with a higher score denoting greater knowledge of geriatric medicine.

  • Possible scores range from 14 to 70, with a higher score denoting a more positive attitude to geriatrics.

  • The scores for the importance of practice and teaching geriatric skills and for confidence in practice and teaching geriatric skills are average scores across 14 topic items with 5‐point Likert scales, with a higher score denoting greater importance or confidence.

  • Importance and confidence in Teaching on Today's Wards scores are average scores across 10 topic items with 5‐point Likert scales, with a higher score denoting greater importance or confidence.

KnowledgeGeriatric medicine knowledge test2162.1468.052.400.023
AttitudesGeriatrics attitude scale2656.8658.380.7360.049
Self‐report behavior changeImportance of practice284.404.620.0780.008
Confidence in practice283.594.330.096<0.001
Importance of teaching274.524.660.0740.064
Confidence in teaching273.424.470.112<0.001
Importance of Teaching on Today's Wards273.924.300.0930.001
Confidence in Teaching on Today's Wards272.814.050.136<0.001

DISCUSSION

Central to CHAMP's design are (1) the creation of teaching materials and teaching resources that specifically address the challenges of teaching the care of the hospitalized older patient in busy hospital settings, (2) the provision of methods to reinforce the newly learned geriatrics teaching skills, and (3) a multidimensional evaluation scheme. The enthusiastic response to the CHAMP FDP and the evaluation results to date support the relevance and importance of CHAMP's focus, materials, and educational methods. The ideal outcome for our CHAMP FDP graduates is more informed, confident, and frequent teaching of geriatrics topics keyed to quality improvement and systems of care through a more streamlined but personalized bedside teaching process.13, 46 The CHAMP Faculty Scholar graduates' self‐report surveys of their performance and teaching of CHAMP course geriatrics skills did reveal a significant shift in clinical behavior, teaching, and confidence. Although the strongest indicator of perceived behavior change was in the enhanced self‐confidence in practicing and teaching, the significant changes in knowledge and attitude reinforce our observations of a shift in the mindset about teaching and caring for hospitalized elderly patients. This provides strong evidence for the efficacy of the CHAMP course in positively influencing participants.

Our biggest challenge with the CHAMP FDP was providing enough ongoing support to reinforce learning with an eye on the greater goal of changing teaching behaviors and clinical outcomes. After pilot testing, we added multiple types of support and follow‐up to the FDP: observed structured teaching exercises to practice CHAMP geriatrics content and teaching skills; modification of Teaching on Today's Wards through the addition of practice‐oriented exercises, games, and tutorials; frequent contact with our Faculty Scholar graduates post‐CHAMP FDP through CTC contracts; annual Faculty Scholars reunions; and continued access for the scholars to CHAMP materials on our Web site. Maintaining face‐to‐face contact between CHAMP core faculty and Faculty Scholars once the latter have finished the FDP has been challenging, largely because of clinical and teaching obligations over geographically separate sites. To overcome this, we are working to integrate CHAMP core faculty into hospitalist and general medicine section lecture series, increasing the frequency of CHAMP reunions, renewing CTC contracts with the Faculty Scholar graduates annually, and considering the concept of CHAMP core faculty guests attending during Faculty Scholars inpatient ward rounds.47

The CHAMP FDP and our evaluations to date have several limitations. First, FDP Scholars were volunteer participants who may have been more motivated to improve their geriatric care and teaching than nonparticipants. However, FDP Scholars had only moderate levels of geriatrics knowledge, attitudes, and confidence in their teaching on baseline testing and showed marked improvements in these domains after the FDP. In addition, Scholars' FDP participation was made possible by a reduction of other clinical obligations through direct reimbursement to their sections with CHAMP funds. Other incentives for CHAMP participation could include its focus on generalizable bedside teaching skills and provision of specific techniques for teaching the ACGME core competencies and quality improvement while using geriatrics content. Although the CHAMP FDP in its 48‐hour format is not sustainable or generalizable, the FDP modules and CHAMP materials were specifically designed to be usable in small pieces that could be incorporated into existing teaching structures, grand rounds, section meetings, teacher conferences, and continuing medical education workshops. CHAMP core group members have already presented and taught CHAMP components in many venues (see Dissemination on the CHAMP Web site). The excitement generated by CHAMP at national and specialty meetings, including multiple requests for materials, speaks to widespread interest in our CHAMP model. We are pursuing the creation of a mini‐CHAMP, an abbreviated FDP with an online component. These activities as well as feedback from users of CHAMP materials from the CHAMP Web site and the Portal of Geriatric Online Education will provide important opportunities for examining the use and acceptance of CHAMP outside our institution.

Another limitation of the CHAMP FDP is reliance on FDP Scholar self‐assessment in several of the evaluation components. Some studies have shown poor concordance between physicians' self‐assessment and external assessment over a range of domains.48 However, others have noted that despite these limitations, self‐assessment remains an essential tool for enabling physicians to discover the motivational discomfort of a performance gap, which may lead to changing concepts and mental models or changing work‐flow processes.49 Teaching on Today's Wards sessions in CHAMP emphasize self‐audit processes (such as process mapping and census audits) that can augment self‐assessment. We used such self‐audit processes in 1 small pilot study to date, providing summative and qualitative feedback to a group of FDP Scholars on their use of census audits.

However, the evaluation of the CHAMP FDP is enhanced by a yearly survey of all medical residents and medical students and by the linking of the teaching reported by residents and medical students to specific attendings. We have begun the analysis of resident perceptions of being taught CHAMP geriatrics topics by CHAMP faculty versus non‐CHAMP faculty. In addition, we are gathering data on patient‐level process of care and outcomes tied to the CHAMP FDP course session objectives by linking to the ongoing University of Chicago Hospitalist Project, a large clinical research project that enrolls general medicine inpatients in a study examining the quality of care and resource allocation for these patients.50 Because the ultimate goal of CHAMP is to improve the quality of care and outcomes for elderly hospitalized patients, the University of Chicago Hospitalist Project infrastructure was modified by the incorporation of the Vulnerable Elder Survey‐1351 and a process‐of‐care chart audit specifically based on the Assessing Care of the Vulnerable Elders Hospital Quality Indicators.52 Preliminary work included testing and validating these measures.53 Further evaluation of these clinical outcomes and CHAMP's efficacy and durability at the University of Chicago is ongoing and will be presented in future reports.

CONCLUSIONS

Through a collaboration of geriatricians, hospitalists, and general internists, the CHAMP FDP provides educational materials and methods keyed to bedside teaching in the fast‐paced world of the hospital. CHAMP improves faculty knowledge and attitudes and the frequency of teaching geriatrics topics and skills necessary to deliver quality care to the elderly hospitalized medical patient. Although the CHAMP FDP was developed and refined for use at a specific institution, the multitiered CHAMP FDP materials and methods have the potential for widespread use by multiple types of inpatient attendings for teaching the care of the older hospitalized medicine patient. Hospitalists in particular will require this expertise as both clinicians and teachers as their role, leadership, and influence continue to expand nationally.

Acknowledgements

The Curriculum for the Hospitalized Aging Medical Patient (CHAMP) Program was supported by funding from the Donald W. Reynolds Foundation with matching funds from the University of Chicago Department of Medicine, by the Hartford Foundation Geriatrics Center for Excellence, and by a Geriatric Academic Career Award to Don Scott. Presentations on CHAMP and its materials include a number of national and international meeting venues, including meetings of the Society of Hospital Medicine, the American Geriatrics Society, and the Association of Program Directors in Internal Medicine and the International Ottawa Conference.

APPENDIX

EXAMPLE OF A CHAMP POCKET CARD: FOLEY CATHETERS

0

CHAMP: Foley CathetersCHAMP: Inability to Void
  • NOTE: The left column shows the front of the card; the right column shows the back of the card.

Catherine DuBeau, MD, Geriatrics, University of ChicagoCatherine DuBeau, MD, Geriatrics, University of Chicago
1. Does this patient have a catheter? Incorporate regular catheter checks on rounds as a practice‐based learning and improvement exercise.1. Is there a medical reason for this patient's inability to void?
 Two Basic Reasons
2. Does this patient need a catheter?Poor pump
Only Four Indications▪ Meds: anticholinergics, Ca++ blockers, narcotics
a. Inability to void▪ Sacral cord disease
b. Urinary incontinence and▪ Neuropathy: DM, B12
▪ Open sacral or perineal wound▪ Constipation/emmpaction
▪ Palliative careBlocked outlet
c. Urine output monitoring▪ Prostate disease
▪ Critical illnessfrequent/urgent monitoring needed▪ Suprasacral spinal cord disease (eg, MS) with detrusor‐sphincter dyssynergia
▪ Patient unable/unwilling to collect urine▪ Women: scarring, large cystocele
d. After general or spinal anesthesia▪ Constipation/emmpaction
3. Why should catheter use be minimized?Evaluation of Inability To Void
a. Infection risk
▪ Cause of 40% of nosocomial infectionsAction StepPossible Medical Reasons
b. Morbidity
▪ Internal catheters
○Associated with deliriumReview meds‐Cholinergics, narcotics, calcium channel blockers, ‐agonists
○Urethral and meatal injury
○Bladder and renal stones
○FeverReview med HxDiabetes with neuropathy, sacral/subsacral cord, B12, GU surgery or radiation
○Polymicrobial bacteruria
▪ External (condom) catheters
○Penile cellulitus/necrosisPhysical examWomenpelvic for prolapse; all‐sacral root S2‐4anal wink and bulbocavernosus reflexes
○Urinary retention
○Bacteruria and infection
c. Foleys are uncomfortable/painful.Postvoiding residualThis should have been done in the evaluation of the patient's inability to void and repeated after catheter removal with voiding trial.
d. Foleys are restrictive falls and delirium.
e. Cost

A crucial arena of innovative educational programs for the care of the elderly must include the hospital setting, a place of great cost, morbidity, and mortality for a population currently occupying approximately half of US hospital beds.1 With a marked acceleration in the number of persons living to an advanced age, there is a clear imperative to address the health‐care needs of the elderly, particularly the complex and frail.24 An educational grounding that steps beyond the traditional organ‐based models of disease to a much broader patient‐centered framework of care is necessary to aid physicians in advanced clinical decision‐making in the care of older patients. Organizing the medical care of the older patient within existing systems of care and a team care management network must also be improved.

Curricular materials and methods are widely available for teaching geriatric medicine,57 but most are geared toward outpatient care and management, with few addressing the care of the hospitalized, older medical patient.810 There is even less published on curricular materials, methods, and tools for such teaching outside of specialized hospital‐based geriatric units by nongeriatrics‐trained faculty.1113 Furthermore, the evaluation of geriatrics educational programs in the hospital setting has not been done with the ultimate assessment, the linking of educational programs to demonstrated changes in clinical practice and patient care outcomes.

To address these needs, we designed and implemented the Curriculum for the Hospitalized Aging Medical Patient (CHAMP) Faculty Development Program (FDP). CHAMP was funded by a grant from the Donald W. Reynolds Foundation Aging and Quality of Life Program with a matching commitment from the University of Chicago Department of Medicine. At the core of CHAMP are principles of care for the older patient in the hospital setting, with an emphasis on identifying and providing care for the complex and frail elderly with nongeriatrician inpatient medicine faculty as the primary teachers of these materials. The overall educational goals of the CHAMP FDP are the following: (1) to train hospitalists and general internists to recognize opportunities to teach geriatric medicine topics specific to the care of the hospitalized older patient; (2) to create teaching materials, tools, and methods that can be used in the busy medical inpatient setting at the bedside; (3) to create materials and tools that facilitate teaching the Accreditation Council for Graduate Medical Education (ACGME) core competencies14 during ward rounds; and (4) to increase the frequency and effectiveness with which this geriatrics content is taught in the hospital setting. This article describes the development and refinement of the CHAMP FDP and evaluation results to date.

METHODS

The CHAMP FDP was developed by a core group of geriatricians, hospitalists, general medicine faculty, and PhD educators from the Office of the Dean at the University of Chicago Pritzker School of Medicine. The core group piloted the FDP for themselves in spring 2004, and the FDP was offered to target learners annually from 2004 to 2006.

CHAMP Participants

The targeted faculty learners for the CHAMP FDP were hospitalists and general internists who attend on an inpatient medicine service for 1 to 4 months yearly. CHAMP Faculty Scholars were self‐selected from the eligible faculty of the University of Chicago. Approximately one‐third of the CHAMP Faculty Scholars held significant administrative and/or teaching positions in the Department of Medicine, residency program, or medical school. Overall, general internist and hospitalist faculty members of the University of Chicago are highly rated inpatient teachers with a 2004‐2007 average overall resident teaching rating of 3.79 (standard deviation = 0.53) on a scale of 1 to 4 (4 = outstanding). For each yearly cohort, we sought to train 8 to 10 Faculty Scholars. The Donald W. Reynolds Foundation grant funds supported the time of the Faculty Scholars to attend the CHAMP FDP 4 hours weekly for the 12 weeks of the course with release from a half‐day of outpatient clinical duties per week for the length of the FDP. Scholars also received continuing medical education credit for time spent in the FDP.

CHAMP Course Design, Structure, and Content

Design and Structure

The CHAMP FDP consists of twelve 4‐hour sessions given once weekly from September through November of each calendar year. Each session is composed of discrete teaching modules. During the first 2 hours of each session, 1 or 2 modules cover inpatient geriatric medicine content. The remaining 2 hours are devoted to modules consisting of the Stanford FDP for Medical Teachers: Improving Clinical Teaching (first 7 sessions)15, 16 and a course developed for the CHAMP FDP named Teaching on Today's Wards (remaining 5 sessions).

In addition to the overarching goals of the CHAMP FDP, each CHAMP module has specific learning objectives and an evaluation process based on the standard precepts of curriculum design.17 Further modifications of the CHAMP content and methods were strongly influenced by subsequent formal evaluative feedback on the course content, materials, and methods by the Faculty Scholars in each of the 4 FDP groups to date.

Geriatrics Content

The FDP geriatrics content and design model were developed as follows: reviewing existing published geriatrics curricular materials,5, 6, 8, 18 including high‐risk areas of geriatric hospital care;1922 drawing from the experience of the inpatient geriatric evaluation and treatment units;2325 and reviewing the Joint Commission mandates26 that have a particular impact on the care of the older hospitalized patients (eg, high‐risk medications, medication reconciliation, restraint use, and transitions of care). Final curricular materials were approved by consensus of the University of Chicago geriatrics/hospitalist core CHAMP faculty. A needs assessment surveying hospitalists at a regional Society of Hospital Medicine meeting showed a strong concordance between geriatrics topics that respondents thought they were least confident about in their knowledge, that they thought would be most useful to learn, and that we proposed for the core geriatrics topics for the CHAMP FDP, including pharmacy of aging, pressure ulcers, delirium, palliative care, decision‐making capacity, and dementia.27

Each geriatric topic is presented in 30‐ to 90‐minute teaching sessions with didactic lectures and case‐based discussions and is organized around 4 broad themes (Table 1). These lectures emphasize application of the content to bedside teaching during hospital medicine rounds. For example, the session on dementia focuses on assessing decision‐making capacity, the impact of dementia on the care of other medical illnesses and discharge decisions, dementia‐associated frailty with increased risk of hospitalization‐related adverse outcomes, and pain assessment in persons with dementia.

Outline of the Geriatric Topics of the Curriculum for the Hospitalized Aging Medical Patient Faculty Development Program
  • Reprinted from Podrazik PM, Whelan CT. Acute hospital care for the elderly patient: Its impact on clinical and hospital systems of care. Med Clin N Am 2008;92:387406, with permission.

Theme 1: Identify the frail/vulnerable elder
Identification and assessment of the vulnerable hospitalized older patient
Dementia in hospitalized older medical patients: Recognition of and screening for dementia, assessment of medical decision‐making capacity, implications for the treatment of nondementia illness, pain assessment, and improvement of the posthospitalization transition of care
Theme 2: Recognize and avoid hazards of hospitalization
Delirium: Diagnosis, treatment, risk stratification, and prevention
Falls: Assessment and prevention
Foley catheters: Scope of the problem, appropriate indications, and management
Deconditioning: Scope of the problem and prevention
Adverse drug reactions and medication errors: Principles of drug review
Pressure ulcers: Assessment, treatment, and prevention
Theme 3: Palliate and address end‐of‐life issues
Pain control: General principles and use of opiates
Symptom management in advanced disease: Nausea
Difficult conversations and advance directives
Hospice and palliative care and changing goals of care
Theme 4: Improve transitions of care
The ideal hospital discharge: Core components and determining destination
Destinations of posthospital care: Nursing homes for skilled rehabilitation and long‐term care

The CHAMP materials created for teaching each topic at the bedside included topic‐specific teaching triggers, clinical teaching questions, and summary teaching points. The bedside teaching materials and other teaching tools, such as pocket cards with teaching triggers and clinical content (see the example in the appendix), commonly used geriatric measures (eg, the Confusion Assessment Method for delirium),28 and sample forms for teaching aspects of practice‐based learning and improvement and systems‐based practice, were available to Faculty Scholars electronically on the University of Chicago Course Management System (the CHALK E‐learning Web site). The CHAMP materials are now published at the University of Chicago Web site (http://champ.bsd.uchicago.edu) and the Reynolds Foundationsupported Portal of Geriatric Online Education educational Web site (www.pogoe.com). We have also provided lecture slides (with speaker's notes) and a program overview/user's guide to allow other training programs to reproduce all or parts of this program.

Teaching Content

The material referring to the process of teaching has been organized under 4 components in the CHAMP FDP.

The Stanford FDP for Medical Teachers15, 16

This established teaching skills course uses case scenarios and practice sessions to hone skills in key elements of teaching: learning climate, control of session, communication of goals, promotion of understanding and retention, evaluation, feedback, and promotion of self‐directed learning. This portion of the FDP was taught by a University of Chicago General Medicine faculty member trained and certified to teach the course at Stanford.

Teaching on Today's Wards

The Teaching on Today's Wards component was developed specifically for CHAMP to address the following: (1) to improve bedside teaching in the specific setting of the inpatient wards; (2) to increase the amount of geriatric medicine content taught by nongeriatrics faculty during bedside rounds; and (3) to teach the specific ACGME core competencies of professionalism, communication, practice‐based learning and improvement, and systems‐based practice during ward rounds (Table 2).

Teaching ACGME Core Competencies
ACGME Core CompetencyAddressed in CHAMP Curriculum
  • Abbreviations: ACGME, Accreditation Council for Graduate Medical Education; CHAMP, Curriculum for the Hospitalized Aging Medical Patient.

Knowledge/patient care

All geriatric lectures (see Table 1)

ProfessionalismGeriatric lectures
1. Advance directives and difficult conversations
2. Dementia: Decision‐making capacity
Teaching on Today's Wards exercises and games
1. Process mapping
2. I Hope I Get a Good Team game
3. Deciding What To Teach/Missed Teaching Opportunities game
CommunicationGeriatric lectures
1. Advance directives and difficult conversations
2. Dementia: Decision‐making capacity
3. Destinations for posthospital care: Nursing homes
Teaching on Today's Wards exercises and games
1. Process mapping
2. Deciding What To Teach/Missed Teaching Opportunities game
Systems‐based practiceGeriatric lectures
1. Frailty: Screening
2. Delirium: Screening and prevention
3. Deconditioning: Prevention
4. Falls: Prevention
5. Pressure ulcers: Prevention
6. Drugs and aging: Drug review
7. Foley catheter: Indications for use
8. Ideal hospital discharge
Teaching on Today's Wards exercises and games
1. Process mapping
2. Deciding What To Teach/Missed Teaching Opportunities game
3. Quality improvement projects
Practice‐based learning and improvementTeaching on Today's Wards exercises and games
1. Case audit
2. Census audit
3. Process mapping

Session one of Teaching on Today's Wards takes the Faculty Scholars through an exploration of their teaching process on a postcall day using process mapping.29, 30 This technique, similar to constructing a flow chart, involves outlining the series of steps involved in one's actual (not ideal) process of postcall teaching. Faculty Scholars then explore how to recognize opportunities and add geriatric topics and the ACGME core competencies to their teaching on the basis of their own teaching process, skill sets, and clinical experience.

Session two explores goal setting, team dynamics, and the incorporation of more geriatrics teaching into the Faculty Scholar's teaching agenda through a series of interactive card game exercises facilitated in small group discussion. Card game 1, I Hope I Get a Good Team, allows learners to practice goal setting for their inpatient team using a hypothetical game card team based on the learning level, individuals' strengths and weaknesses, and individuals' roles in the team hierarchy. Card game 2, Deciding What To Teach/Missed Opportunities, helps learners develop a teaching agenda on any set of patients that incorporates the CHAMP geriatric topics and the ACGME core competencies.

Sessions three and four teach learners about the systems‐based practice and practice‐based learning and improvement competencies, including an introduction to quality improvement. These interactive sessions introduce Faculty Scholars to the plan‐do‐study‐act method,31 using the example of census and case audits32 to provide an objective and structured method of assessing care. These audits provide a structure for the medical team to review its actual care and management practices and for faculty to teach quality improvement. Examples of census audits developed by CHAMP faculty, including deep venous thrombosis prophylaxis, Foley catheter use, and use of proton pump inhibitors, provide models for the faculty learners to create their own audits.

The fifth session focuses on developing skills for life‐long learning. Based on previous work on medical education and evidence‐based medicine,33, 34 these sessions provide learners with a framework to identify and address knowledge gaps, obtain effective consultation, ask pertinent questions of learners, and self‐assess their teaching skills.

Observed Structured Teaching Exercises

Observed structured teaching exercises allow the deliberate practice of teaching new curricular materials and skills and have been shown to improve teaching skills for both faculty and resident teachers using standardized students in a simulated teaching environment.3537 The observed structured teaching exercises developed for CHAMP allow the Faculty Scholars to practice teaching geriatrics content using the one‐minute preceptor teaching method.38

Commitment to Change (CTC) Contracts

CTC contracts provide a method for sustaining CHAMP teaching. At the end of the FDP, we ask Faculty Scholars to sign a CTC contract,39, 40 selecting at least 1 geriatric topic and 1 topic from Teaching on Today's Wards to teach in future inpatient teaching attending months. Over the year(s) following the FDP, the CHAMP project director frequently contacts the Faculty Scholars via e‐mail and phone interviews before, during, and after each month of inpatient service. The CTC contract is formally reviewed and revised annually with each CHAMP Faculty Scholar by the CHAMP project director and a core CHAMP faculty member.

Evaluation

A comprehensive multilevel evaluation scheme was developed based on the work of Kirkpatrick,41 including participant experience and teaching and subsequent clinical outcomes. This article reports only on the knowledge, attitudes, and behavioral self‐report data collected from participants, and remaining data will be presented in future articles.

The evaluation of the FDP program includes many commonly used methods for evaluating faculty learners, including recollection and retention of course content and self‐reported behavioral changes regarding the incorporation of the material into clinical teaching and practice. The more proximal evaluation includes precourse and postcourse performance on a previously validated geriatric medicine knowledge test,4244 precourse and postcourse performance on a validated survey of attitudes regarding older persons and geriatric medicine,45 a self‐assessment survey measuring self‐reported importance of and confidence in practicing and teaching geriatric skills, and Faculty Scholars' reports of subsequent frequency of teaching on the geriatric medicine and Teaching on Today's Wards content.

Faculty Scholars' feedback regarding their reaction to and satisfaction with the CHAMP FDP includes immediate postsession evaluations of each individual CHAMP FDP session and its content.

Analyses

We calculated the overall satisfaction of the FDP by aggregating evaluations for all session modules across the 4 cohorts. Satisfaction was measured with 6 questions, which included an overall satisfaction question and were answered with 5‐point Likert scales.

Pre‐CHAMP and post‐CHAMP scores on the geriatrics knowledge test and geriatrics attitude scale were calculated for each participant and compared with paired‐sample t tests. Composite scores for the self‐reported behavior for importance of/confidence in practice and importance of/confidence in teaching were calculated for each set of responses from each participant. The average scores across all 14 geriatrics content items for importance of/confidence in practice and importance of/confidence in teaching were calculated pre‐CHAMP and post‐CHAMP and compared with a paired‐sample t test. Similarly, self‐reported behavior ratings of importance of/confidence in teaching were calculated by the averaging of responses across the 10 Teaching on Today's Wards items. Pre‐CHAMP and post‐CHAMP average scores were compared with paired‐sample t tests on SPSS version 14 (SPSS, Chicago, IL). Data from the pilot sessions were included in the analyses to provide adequate power.

RESULTS

We pilot‐tested the format, materials, methods, and evaluation components of the CHAMP FDP with the CHAMP core faculty in the spring of 2004. The revised CHAMP FDP was given in the fall of 2004 to the first group of 8 faculty learners. Similar annual CHAMP FDPs have occurred since 2004, with a total of 29 Faculty Scholars by 2006. This includes approximately half of the University of Chicago general medicine faculty and the majority of the hospitalist faculty. Geriatrics fellows, a medicine chief resident, and other internal medicine subspecialists have also taken the CHAMP FDP. The average evaluations of all CHAMP sessions by all participants are shown in Table 3.

Overall Curriculum for the Hospitalized Aging Medical Patient Module Evaluations by Faculty Scholars (n = 29) from 2004 to 2006
Rating Criteria*Average (SD)N
  • Abbreviations: SD, standard deviation.

  • The criteria are ranked from 1 to 5: 5 means strongly agree.

  • N is the total number of evaluations received across all session modules and all cohorts.

Teaching methods were appropriate for the content covered.4.5 0.8571
The module made an important contribution to my practice.4.4 0.9566
Supplemental materials were effectively used to enhance learning.4.0 1.6433
I feel prepared to teach the material covered in this module.4.1 1.0567
I feel prepared to incorporate this material into my practice.4.4 0.8569
Overall, this was a valuable educational experience.4.5 0.8565

Faculty Scholars rated the FDP highly regarding preparation for teaching and incorporation of the material into their teaching and practice. Likewise, qualitative comments by the Faculty Scholars were strongly supportive of CHAMP:

  • Significantly more aware and confident in teaching around typical geriatric issues present in our patients.

  • Provided concrete, structured ideas about curriculum, learning goals, content materials and how to implement them.

  • The online teaching resources were something I used on an almost daily basis.

  • Wish we had this for outpatient.

 

CHAMP had a favorable impact on the Faculty Scholars across the domains of knowledge, attitudes, and perceived behavior change (Table 4). Significant differences on paired‐sample t tests found significant improvement on all but one measure (importance of teaching). After the CHAMP program, Faculty Scholars were more knowledgeable about geriatrics content (P = 0.023), had more positive attitudes to older patients (P = 0.049), and had greater confidence in their ability to care for older patients (P < 0.001) and teach geriatric medicine skills (P < 0.001) and Teaching on Today's Wards content (P < 0.001). There was a significant increase in the perceived importance of practicing the learned skills (P = 0.008) and Teaching on Today's Wards (P = 0.001). The increased importance of teaching geriatrics skills was marginally significant (P = 0.064).

Educational Impact of CHAMP on Faculty Scholars from 2004 to 2006
Domain NAverage ResponseSEP Value*
Pre‐CHAMPPost‐CHAMP
  • Abbreviations: CHAMP, Curriculum for the Hospitalized Aging Medical Patient; SE, standard error.

  • Based on the result of a paired‐sample t test with N pairs of observations.

  • Possible scores range from 0% to 100%, with a higher score denoting greater knowledge of geriatric medicine.

  • Possible scores range from 14 to 70, with a higher score denoting a more positive attitude to geriatrics.

  • The scores for the importance of practice and teaching geriatric skills and for confidence in practice and teaching geriatric skills are average scores across 14 topic items with 5‐point Likert scales, with a higher score denoting greater importance or confidence.

  • Importance and confidence in Teaching on Today's Wards scores are average scores across 10 topic items with 5‐point Likert scales, with a higher score denoting greater importance or confidence.

KnowledgeGeriatric medicine knowledge test2162.1468.052.400.023
AttitudesGeriatrics attitude scale2656.8658.380.7360.049
Self‐report behavior changeImportance of practice284.404.620.0780.008
Confidence in practice283.594.330.096<0.001
Importance of teaching274.524.660.0740.064
Confidence in teaching273.424.470.112<0.001
Importance of Teaching on Today's Wards273.924.300.0930.001
Confidence in Teaching on Today's Wards272.814.050.136<0.001

DISCUSSION

Central to CHAMP's design are (1) the creation of teaching materials and teaching resources that specifically address the challenges of teaching the care of the hospitalized older patient in busy hospital settings, (2) the provision of methods to reinforce the newly learned geriatrics teaching skills, and (3) a multidimensional evaluation scheme. The enthusiastic response to the CHAMP FDP and the evaluation results to date support the relevance and importance of CHAMP's focus, materials, and educational methods. The ideal outcome for our CHAMP FDP graduates is more informed, confident, and frequent teaching of geriatrics topics keyed to quality improvement and systems of care through a more streamlined but personalized bedside teaching process.13, 46 The CHAMP Faculty Scholar graduates' self‐report surveys of their performance and teaching of CHAMP course geriatrics skills did reveal a significant shift in clinical behavior, teaching, and confidence. Although the strongest indicator of perceived behavior change was in the enhanced self‐confidence in practicing and teaching, the significant changes in knowledge and attitude reinforce our observations of a shift in the mindset about teaching and caring for hospitalized elderly patients. This provides strong evidence for the efficacy of the CHAMP course in positively influencing participants.

Our biggest challenge with the CHAMP FDP was providing enough ongoing support to reinforce learning with an eye on the greater goal of changing teaching behaviors and clinical outcomes. After pilot testing, we added multiple types of support and follow‐up to the FDP: observed structured teaching exercises to practice CHAMP geriatrics content and teaching skills; modification of Teaching on Today's Wards through the addition of practice‐oriented exercises, games, and tutorials; frequent contact with our Faculty Scholar graduates post‐CHAMP FDP through CTC contracts; annual Faculty Scholars reunions; and continued access for the scholars to CHAMP materials on our Web site. Maintaining face‐to‐face contact between CHAMP core faculty and Faculty Scholars once the latter have finished the FDP has been challenging, largely because of clinical and teaching obligations over geographically separate sites. To overcome this, we are working to integrate CHAMP core faculty into hospitalist and general medicine section lecture series, increasing the frequency of CHAMP reunions, renewing CTC contracts with the Faculty Scholar graduates annually, and considering the concept of CHAMP core faculty guests attending during Faculty Scholars inpatient ward rounds.47

The CHAMP FDP and our evaluations to date have several limitations. First, FDP Scholars were volunteer participants who may have been more motivated to improve their geriatric care and teaching than nonparticipants. However, FDP Scholars had only moderate levels of geriatrics knowledge, attitudes, and confidence in their teaching on baseline testing and showed marked improvements in these domains after the FDP. In addition, Scholars' FDP participation was made possible by a reduction of other clinical obligations through direct reimbursement to their sections with CHAMP funds. Other incentives for CHAMP participation could include its focus on generalizable bedside teaching skills and provision of specific techniques for teaching the ACGME core competencies and quality improvement while using geriatrics content. Although the CHAMP FDP in its 48‐hour format is not sustainable or generalizable, the FDP modules and CHAMP materials were specifically designed to be usable in small pieces that could be incorporated into existing teaching structures, grand rounds, section meetings, teacher conferences, and continuing medical education workshops. CHAMP core group members have already presented and taught CHAMP components in many venues (see Dissemination on the CHAMP Web site). The excitement generated by CHAMP at national and specialty meetings, including multiple requests for materials, speaks to widespread interest in our CHAMP model. We are pursuing the creation of a mini‐CHAMP, an abbreviated FDP with an online component. These activities as well as feedback from users of CHAMP materials from the CHAMP Web site and the Portal of Geriatric Online Education will provide important opportunities for examining the use and acceptance of CHAMP outside our institution.

Another limitation of the CHAMP FDP is reliance on FDP Scholar self‐assessment in several of the evaluation components. Some studies have shown poor concordance between physicians' self‐assessment and external assessment over a range of domains.48 However, others have noted that despite these limitations, self‐assessment remains an essential tool for enabling physicians to discover the motivational discomfort of a performance gap, which may lead to changing concepts and mental models or changing work‐flow processes.49 Teaching on Today's Wards sessions in CHAMP emphasize self‐audit processes (such as process mapping and census audits) that can augment self‐assessment. We used such self‐audit processes in 1 small pilot study to date, providing summative and qualitative feedback to a group of FDP Scholars on their use of census audits.

However, the evaluation of the CHAMP FDP is enhanced by a yearly survey of all medical residents and medical students and by the linking of the teaching reported by residents and medical students to specific attendings. We have begun the analysis of resident perceptions of being taught CHAMP geriatrics topics by CHAMP faculty versus non‐CHAMP faculty. In addition, we are gathering data on patient‐level process of care and outcomes tied to the CHAMP FDP course session objectives by linking to the ongoing University of Chicago Hospitalist Project, a large clinical research project that enrolls general medicine inpatients in a study examining the quality of care and resource allocation for these patients.50 Because the ultimate goal of CHAMP is to improve the quality of care and outcomes for elderly hospitalized patients, the University of Chicago Hospitalist Project infrastructure was modified by the incorporation of the Vulnerable Elder Survey‐1351 and a process‐of‐care chart audit specifically based on the Assessing Care of the Vulnerable Elders Hospital Quality Indicators.52 Preliminary work included testing and validating these measures.53 Further evaluation of these clinical outcomes and CHAMP's efficacy and durability at the University of Chicago is ongoing and will be presented in future reports.

CONCLUSIONS

Through a collaboration of geriatricians, hospitalists, and general internists, the CHAMP FDP provides educational materials and methods keyed to bedside teaching in the fast‐paced world of the hospital. CHAMP improves faculty knowledge and attitudes and the frequency of teaching geriatrics topics and skills necessary to deliver quality care to the elderly hospitalized medical patient. Although the CHAMP FDP was developed and refined for use at a specific institution, the multitiered CHAMP FDP materials and methods have the potential for widespread use by multiple types of inpatient attendings for teaching the care of the older hospitalized medicine patient. Hospitalists in particular will require this expertise as both clinicians and teachers as their role, leadership, and influence continue to expand nationally.

Acknowledgements

The Curriculum for the Hospitalized Aging Medical Patient (CHAMP) Program was supported by funding from the Donald W. Reynolds Foundation with matching funds from the University of Chicago Department of Medicine, by the Hartford Foundation Geriatrics Center for Excellence, and by a Geriatric Academic Career Award to Don Scott. Presentations on CHAMP and its materials include a number of national and international meeting venues, including meetings of the Society of Hospital Medicine, the American Geriatrics Society, and the Association of Program Directors in Internal Medicine and the International Ottawa Conference.

APPENDIX

EXAMPLE OF A CHAMP POCKET CARD: FOLEY CATHETERS

0

CHAMP: Foley CathetersCHAMP: Inability to Void
  • NOTE: The left column shows the front of the card; the right column shows the back of the card.

Catherine DuBeau, MD, Geriatrics, University of ChicagoCatherine DuBeau, MD, Geriatrics, University of Chicago
1. Does this patient have a catheter? Incorporate regular catheter checks on rounds as a practice‐based learning and improvement exercise.1. Is there a medical reason for this patient's inability to void?
 Two Basic Reasons
2. Does this patient need a catheter?Poor pump
Only Four Indications▪ Meds: anticholinergics, Ca++ blockers, narcotics
a. Inability to void▪ Sacral cord disease
b. Urinary incontinence and▪ Neuropathy: DM, B12
▪ Open sacral or perineal wound▪ Constipation/emmpaction
▪ Palliative careBlocked outlet
c. Urine output monitoring▪ Prostate disease
▪ Critical illnessfrequent/urgent monitoring needed▪ Suprasacral spinal cord disease (eg, MS) with detrusor‐sphincter dyssynergia
▪ Patient unable/unwilling to collect urine▪ Women: scarring, large cystocele
d. After general or spinal anesthesia▪ Constipation/emmpaction
3. Why should catheter use be minimized?Evaluation of Inability To Void
a. Infection risk
▪ Cause of 40% of nosocomial infectionsAction StepPossible Medical Reasons
b. Morbidity
▪ Internal catheters
○Associated with deliriumReview meds‐Cholinergics, narcotics, calcium channel blockers, ‐agonists
○Urethral and meatal injury
○Bladder and renal stones
○FeverReview med HxDiabetes with neuropathy, sacral/subsacral cord, B12, GU surgery or radiation
○Polymicrobial bacteruria
▪ External (condom) catheters
○Penile cellulitus/necrosisPhysical examWomenpelvic for prolapse; all‐sacral root S2‐4anal wink and bulbocavernosus reflexes
○Urinary retention
○Bacteruria and infection
c. Foleys are uncomfortable/painful.Postvoiding residualThis should have been done in the evaluation of the patient's inability to void and repeated after catheter removal with voiding trial.
d. Foleys are restrictive falls and delirium.
e. Cost
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References
  1. Defrancis CJ,Hall MJ.2002 National Hospital Discharge Survey.Hyattsville, MD:National Center for Health Statistics;2002.Advance Data from Vital and Health Statistics 342.
  2. Reuben DB,Bradley TB,Zwanziger , et al.The critical shortage of geriatrics faculty.J Am Geriatr Soc.1993;41:560569.
  3. Rubin CD,Stieglitz H,Vicioso B, et al.Development of geriatrics‐oriented faculty in general internal medicine.Ann Intern Med.2003;139:615620.
  4. Landefeld CS,Callahan CM,Woolard N.General internal medicine and geriatrics: building a foundation to improve the training of general internists in the care of older adults.Ann Intern Med.2003;139:609614.
  5. Counsell SR,Sullivan GM.Curriculum recommendations for resident training in nursing home care. A collaborative effort of the Society of General Internal Medicine Task Force on Geriatric Medicine, the Society of Teachers of Family Medicine Geriatrics Task Force, the American Medical Directors Association, and the American Geriatrics Society Education Committee.J Am Geriatr Soc.1994;42:12001201.
  6. Counsell SR,Kennedy RD,Szwabo P,Wadsworth NS,Wohlgemuth C.Curriculum recommendations for resident training in geriatrics interdisciplinary team care.J Am Geriatr Soc.1999;47:11451148.
  7. Li I,Arenson C,Warshaw G,Shaull R,Counsell SR.A national survey on the current status of family practice residency education in geriatric medicine.Fam Med.2003;35:3541.
  8. Bragg EJ,Warshaw GA.ACGME requirements for geriatrics medicine curricula in medical specialties: progress made and progress needed.Acad Med.2005;80:279285.
  9. Thomas DC,Leipzig RM,Smith L, et al.Improving geriatrics training in internal medicine residency programs: best practices and sustainable solutions.Ann Intern Med.2003;139:628634.
  10. Pistoria M,Amin A,Dressler D,McKean S,Budnitz T.Core competencies in hospital medicine.J Hosp Med.2006;1(suppl 1):4856.
  11. Palmer RM,Landefeld CS,Kresevic D,Kowal J.A medical unit for the acute care of the elderly.J Am Geriatr Soc.1994;42:545552.
  12. Jayadevappa R,Bloom BS,Raziano DB, et al.Dissemination and characteristics of acute care of elders (ACE) units in the United States.Int J Technol Assess Health Care.2003;19:220227.
  13. Davis DA,Thomson MA,Oxman AD,Haynes RB.Changing physician performance: a systematic review of the effect of continuing medical education strategies.J Am Med Assoc.1995;274:700750.
  14. Accreditation Council for Graduate Medical Education. Outcome project: general competencies. Available at: http://www.acgme.org/outcome/comp/compfull.asp. Accessed October2005.
  15. Skeff KM,Stratos GA,Bergen MR, et al.The Stanford faculty development program for medical teachers: a dissemination approach to faculty development for medical teachers.Teach Learn Med.1992;4:180187.
  16. Elliot DL,Skeff KM,Stratos GA.How do you get to teaching improvement? A longitudinal faculty development program for medical educators.Teach Learn Med.1998;11:5257.
  17. Kern DE.Curriculum Development for Medical Education: A Six‐Step Approach.Baltimore, MD:Johns Hopkins University Press;1998.
  18. Palmer RM.Acute hospital care. In:Cassel C,Cohen HJ,Larson EB, et al., eds.Geriatric Medicine,4th ed.New York:Springer‐Verlag;2003.
  19. Inouye SK,Bogardus ST,Charpentier PA, et al.A multicomponent intervention to prevent delirium in hospitalized older patients.N Engl J Med.1999;340:669676.
  20. Inouye SK,Peduzzi PN,Robinson JT, et al.Importance of functional measures in predicting mortality among older hospitalized patients.JAMA.1998;279:11871193.
  21. Sands L,Yaffe K,Covinski K, et al.Cognitive screening predicts magnitude of functional recovery from admission to 3 months after discharge in hospitalized elders.J Gerontol Med Sci.2003;58:3745.
  22. Naylor M,Brooten D,Campbell , et al.Comprehensive discharge planning and home follow‐up of hospitalized elders: a randomized controlled trial.JAMA.1999;17:613620.
  23. Landefeld CS,Palmer RM,Kresevic D, et al.A randomized trial of care in a hospital medical unit especially designed to improve the functional outcomes of acutely ill older patients.N Engl J Med.1995;332:13381344.
  24. Cohen HJ,Feussner JR,Weinberger M, et al.A controlled trial of inpatient and outpatient geriatric evaluation and management.N Engl J Med.2002;346:905912.
  25. Counsell SR,Holder CM,Liebenauer LL, et al.Effects of a multicomponent intervention on functional outcomes and process of care in hospitalized older patients: a randomized controlled trial of acute care for the elders (ACE) in a community hospital.J Am Geriatr Soc.2000;48:15721581.
  26. The Joint Commission. Available at http://www.jcinc.com. Accessed April2008.
  27. Scott DW,Whelan C,Cook S, et al.A learner's needs assessment in geriatric medicine for hospitalists. Paper to be presented at: American Geriatrics Society Annual Meeting; May2004; Las Vegas, NV.
  28. Inouye SK,van Dyck CH,Alessi CA, et al.Clarifying confusion: the confusion assessment method. A new method for detecting delirium.Ann Intern Med1990;113:941948.
  29. Arora V,Johnson J.Meeting the JCAHO national patient safety goal: a model for building a standardized hand‐off protocol.Jt Comm J Qual Saf.2006;32:645655.
  30. Barach P,Johnson J.Safety by design: understanding the dynamic complexity of redesigning care around the clinical microsystem.Qual Saf Health Care.2006;15(suppl 1):i10i16.
  31. Cleghorn GD,Headrick LA.The PDSA cycle at the core of learning in health professions education.Jt Comm J Qual Improv.1996;22:206212.
  32. Whelan CT,Podrazik PM,Johnson JK.A case‐based approach to teaching practice‐based learning and improvement on the wards.Semin Med Pract.2005;8:6474.
  33. Bergus Gr,Randall CS,Snifit S,Rosenthal DM.Does the structure of questions affect the outcome of curbside consultations with specialty colleagues?Arch Fam Med.2000;9:541547.
  34. Go S,Richards DM,Watson WA.Enhancing medical student consultation request skills in an academic emergency department.J Emerg Med.1998;16:659662.
  35. Wamsley MA,Julian KA,Vener MH,Morrison EH.Using an objective structured teaching evaluation for faculty development.Med Educ.2005;39:11601161.
  36. Gelula MH,Yudkowsky R.Using standardised students in faculty development workshops to improve clinical teaching skills.Med Educ.2003;37:621.
  37. Morrison EH,Boker JR,Hollingshead J,Prislin MD,Hitchcock MA,Litzelman DK.Reliability and validity of an objective structured teaching examination for generalist resident teachers.Acad Med.2002;77:S29.
  38. Neher JO,Gordon KC,Meyer B,Stevens N.A five‐step “microskills” model of clinical teaching.J Am Board Fam Pract.1992;5:419424.
  39. Mazmanian P,Mazmanian P.Commitment to change: theoretical foundations, methods, and outcomes.J Cont Educ Health Prof.1999;19:200207.
  40. Dolcourt JL.Commitment to change: a strategy for promoting educational effectiveness.J Cont Educ Health Prof.2000;20:156163.
  41. Kirkpatrick DI.Evaluation of training. In:Craig R,Bittel I, eds.Training and Development Handbook.New York, NY:McGraw‐Hill;1967.
  42. Reuben DB,Lee M,Davis JW, et al.Development and evaluation of a geriatrics knowledge test for primary care residents.J Gen Intern Med.1997;12:450452.
  43. Storey P,Knight CF.UNIPAC Three: Assessment and Treatment of Pain in the Terminally Ill.2nd ed.Glenview, IL:American Academy of Hospice and Palliative Care;2003.
  44. Lee M,Wilkerson L,Reuben DB, et al.Development and validation of a geriatric knowledge test for medical students.J Am Geriatr Soc.2004;52:983988.
  45. Reuben DB,Lee M,Davis JW, et al.Development and validation of a geriatrics attitudes scale for primary care residents.J Am Geriatr Soc.1998;46:14251430.
  46. Oxman AD,Thomson MA,Davis D,Haynes BR.No magic bullets: a systematic review of 102 trials of interventions to improve professional practice.Can Med Assoc J.1995;153:14231431.
  47. Levine SA,Caruso LB,Vanderschmidt H,Silliman RA,Barry PP.Faculty development in geriatrics for clinician educators: a unique model for skills acquisition and academic achievement.J Am Geriatr Soc.2005;53:516521.
  48. Davis DA,Mazmanian PE,Fordis M, et al.Accuracy of physician self‐assessment compared with observed measures of competence: a systematic review.JAMA.2006;296:10941102.
  49. Duffy FD,Holmboe ES.Self‐assessment in lifelong learning and improving performance in practice: physician know thyself.JAMA.2006;296:11371139.
  50. Meltzer D,Manning WG,Morrison J, et al.Effects of physician experience on costs and outcomes on an academic general medicine service: results of a trial of hospitalists.Ann Intern Med.2002;137:866874.
  51. Saliba D,Elliott M,Rubenstein L, et al.The vulnerable elders survey: a tool for identifying vulnerable older people in the community.J Am Geriatr Soc.2001;49:16911699.
  52. Wegner NS,Shekelle PG, and the ACOVE Investigators.Assessing care of vulnerable elders: ACOVE project overview.Ann Intern Med.2001;135:642646.
  53. Arora VM,Johnson M,Olson J, et al.Using assessing care of vulnerable elders quality indicators to measure quality of hospital care for vulnerable elders.J Am Geriatr Soc.2007;55:17051711.
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The Curriculum for the Hospitalized Aging Medical Patient program: A collaborative faculty development program for hospitalists, general internists, and geriatricians
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Training Opportunities for Academic Hospitalists

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Preparing for “diastole”: Advanced training opportunities for academic hospitalists

There is a growing demand for hospitalists in the United States. In academic settings, hospitalists are called on to perform a variety of duties, from leading quality improvement initiatives to serving on hospital committees to helping to offset restrictions on work hours of the house staff.1 Although hospitalists may be well positioned to take on these roles, obtaining adequate protected time and recognition for such contributions remains a challenge. The existing promotion and tenure processes at academic institutions may not give adequate consideration to such responsibilities. Hospitalists who do not meet the traditional benchmarks of teaching and research may suffer in their career advancement and, ultimately, in their desire to remain in academics. Developing a sustainable and long‐term career in hospital medicine is important not only from a professional developmental standpoint, but also because it may lead to better patient care; evidence from a large multicenter hospitalist study suggests that physician experience is linked to improved patient care and outcomes.2 Thus, it behooves academic medical centers that employ hospitalists to create rewarding hospitalist career paths.

Goldman described academic hospital medicine as comprising periods of systole, during which hospitalists provide clinical care, and periods of diastole, the portion of a hospitalist's time spent in nonclinical activities.3 Far from being a period of relaxation, diastole is an active component of a hospitalist's work, the time devoted to the pursuit of complementary interests, career advancement, and job diversity. A well‐thought‐out plan for the diastolic phase of a hospitalist job description can lead to significant improvement in quality, education, research, and outcomes for an academic medical center.4 A good balance of systole and diastole allows for focus on career development and advancement and has the potential to be very helpful in preventing burnout. This is of particular concern to academic hospitalists, who report working longer hours, feeling more stress, and worrying more about burnout than their nonhospitalist colleagues.5 This suggests the diastolic phase is an important part of creating a sustainable hospitalist job and should be funded as part of an academic hospitalist position.

Although the optimal balance of systole and diastole to prevent burnout is not known, outlining clear expectations is an important strategy for preparing physicians for a sustainable academic hospitalist career. This is an important issue, given the increasing number of residency graduates who are choosing careers in hospital medicine.6 Based on the reported career plans of residents taking internal medicine in‐training exams from 2002 through 2006, the number of residents going into hospital medicine has more than doubled, from 3% (in 2002) to 6.5% (in 2006). The goal of this article is to compare and contrast several career paths that balance systole and diastole in academic hospital medicine. Specifically, we review training opportunities for becoming a successful hospitalist‐educator, hospitalistquality expert, hospitalist‐investigator, and hospitalist‐administrator.

EDUCATION (THE HOSPITALIST‐EDUCATOR)

Hospitalists in academic centers often play central roles as teachers and leaders in medical education. This is not surprising given that most teaching of medical trainees occurs in the inpatient setting.7 Furthermore, several studies have consistently demonstrated that trainee satisfaction with teaching by hospitalists is high, and hospitalists are rated as more effective teachers than traditional subspecialist ward attendings.810

A typical hospitalist‐educator position is 80%‐90% clinical time, with 10%‐20% set aside for teaching. However, academic hospitalists are often expected to teach medical trainees concurrently with their clinical care activities, rather than during a separate, protected time.11 Thus, most hospitalist‐educator responsibilities do not occur during diastole, as may be conceived, but instead are add to the systole. Small amounts of protected diastolic time for a hospitalist‐educator can be used for related administrative activities, such as writing letters of recommendation, mentoring students and residents, doing creative thinking and curriculum development, and conducting educational research, such as evaluating a new educational program or curriculum. Some hospitalist‐educator positions, such as director of the residency program or internal medicine clerkship, are exceptions in that they generally include a greater amount of protected time, which may be earmarked for administrative activities and hands‐on teaching.

Education and Training

One possibility for advanced training in education is the addition of a chief resident year, either at a physician's own institution or at another academic center. Such a year provides an opportunity to consolidate knowledge, build a teaching portfolio, and accumulate expertise in an area such as evidence‐based medicine or perioperative care. Serving as a chief resident can enhance subsequent applications by being able to demonstrate the ability to teach and, more importantly, to assume a leadership role within an organization. These skills can be applied to a number of activities in an academic hospitalist program, such as heading a committee, teaching during inpatient service time, or developing a new course for students, residents, or faculty.

An advanced training program in medical education is also an option (Table 1). Offerings include medical education fellowship training, formal degree‐granting programs (such as a master's in health professions education), or short‐term intensive coursework. Fellowships and degree‐granting programs are generally 2‐year programs designed for health professionals who want to better prepare for educational leadership roles. Core topics include curriculum development, program evaluation, instruction, student assessment, current educational issues, research methods, and leadership. An alternative option for busy clinician‐educators is online or distance learning courses in medical education, which cover similar topics and skill sets. In early 2006 the Society of Hospital Medicine released the Core Competencies in Hospital Medicine, which can serve as a useful framework for developing novel inpatient curricula for faculty, residents, and students.12, 13

Medical Education
DescriptionLength of timeCostSource/website
Degrees/fellowships
Master's in health professional education (MHPE): Preparation for educational leadership roles. Typical coursework in curriculum development, program evaluation, instruction, student assessment, current educational issues, research methods, and leadership.Varies according to programTuition ranges from approximately $1500‐$4300Example: University of Illinois

http://www.uic.edu/com/mcme/mhpeweb/Home.html

Fellowship in medical education: Prepares faculty to pursue scholarship in medical education or educational leadership or to become effective teachers through workshops, coursework, and/or a mentored project. Often affiliated with a department of medical education.Varies according to program. Generally 1 year.Varies. May be subsidized in certain institutions as part of internal faculty development.Example: University of Michigan

http://www.med.umich.edu/meded/MESP/

Short‐term coursework
Harvard Macy Institute: Programs designed to promote leadership and scholarship in medical education1‐ or 2‐week programsFees for the year 2006 are $4500 USD.

http://www.harvardmacy.org

Stanford Faculty Development Center (SFDC): Train‐the‐trainer approach for clinical teaching and professionalism in contemporary practice4‐week training sessionsThe institutions of faculty selected for the month‐long training programs are asked to pay a fee of $5000. Transportation, housing and food are not included.

http://sfdc.stanford.edu/

Short‐term extramural courses offered by institutions such as the Harvard Macy Institute for Medical Educators and the Stanford Faculty Development Program in Teaching can also provide advanced instruction to hospitalist‐educators.14, 15 In addition to these training programs, the Society of General Internal Medicine, along with other professional societies, offers career development workshops for clinician educators on topics such as curriculum development and teaching skills.

Regardless of the type of training, adequate mentorship and resources are critical to the successful application of new skills to the design or evaluation of hospital‐based curricula. Mentorship may be available from institutional leaders in medical education, even those not formally affiliated with the hospitalist program. For instance, medical school leaders, such as deans, division chiefs, chairpersons, program directors, and clerkship directors, can often be helpful in guiding junior faculty in obtaining skills and time for teaching.

We encourage those interested in a career in medical education to begin volunteering at their institution early on. Volunteering to directly teach residents and students (eg, assisting in introduction to clinical medicine, giving lectures to third‐year clerks) can be a valuable way of becoming distinguished as a qualified teacher. Likewise, joining a professional medical society of individuals with similar interests can facilitate mentorship and skill acquisition. Certain professional medical societies, such as the American College of Physicians, promote national recognition through awarding fellowships, an honor for those physicians who have demonstrated superior competence in internal medicine, professional accomplishment, and scholarship.16 Developing concrete examples of expertise in the field, such as through the publication of abstracts and articles on medical education and development of curricula, help lead to advancement in the educational track. Clear focus on a career path, development of an intellectual product, positive learner evaluation of educational activities, and national recognition can all be used by an academic institution to evaluate suitability for promotion.

Rewards and Challenges

One of the rewards of a hospitalist‐educator career is being able to meaningfully interact with a variety of trainees, including medical students and residents. As teaching attendings, hospitalist‐educators are likely to engage students and residents for short‐term but intensive periods, resulting in the ability to influence career choice and professional growth as a physician.17 Hospitalists may be called on by trainees to serve as mentors or advisers and to write letters of recommendation. In addition, with experience, hospitalist‐educators are well positioned to serve in administrative roles in medical education, such as clerkship director or program director.

Burnout is a particular concern for hospitalist‐educators, given the heavy clinical demands of inpatient academic service combined with the additional pressure to be academically productive.5 Because of this, it is important to design academic hospitalist‐educator positions with a diastole that contains time to recover from the heavy clinical demands of inpatient service, in addition to providing time for career development activities.

Successful career development as an educator can be difficult. There are relatively few venues at which educational work can be peer‐evaluated and published, which are keys to successful academic promotion.18 Because some educational journals are highly competitive, one possibility way to get educational work disseminated is through the MedEd Portal, sponsored by the Association of American Medical Colleges, which allows peer review of medical educational materials, including innovative curricula.19 In addition to original research contributions, many scientific meetings and medical education journals also accept descriptions of interesting clinical vignettes and innovations in medical education. New online education journals, such as BMC Medical Education and Seminars in Medical Practice, have expanded publication opportunities.20

Limited opportunities are available to help fund research in medical education. Although funding may be more readily available to educators who focus on a particular clinical entity or patient population, most medical education research is conducted with inadequate funding and requires extensive donated time by committed faculty.21 For this reason, securing advanced training in medical education and having protected time will allow hospitalists on the educator track to compete more successfully for limited educational research dollars and to have sufficient time to produce and publish scholarly work, thus improving their chances of academic success and career satisfaction.

CLINICAL QUALITY AND OPERATIONS IMPROVEMENT (THE HOSPITALISTQUALITY EXPERT)

Hospitalists are increasingly being called on to lead clinical quality and operations improvement at academic teaching hospitals. Benefits to the institution include the consistent presence of a committed physician who is able to plan and execute change in the context of clinical care. This is in contrast to the transient nature of residents and nonhospitalist attending physicians, whose ability to participate in such initiatives is impaired by the scheduling of their rotations. Hospitalists, however, are often able to cultivate long‐standing relationships with nurses, case managers, and hospital administrators, thereby building the institutional clout to lead such initiatives while considering views from all the necessary stakeholders.22 Thus, they are in a good position to serve as physician champions and expedite the adoption of new innovations within hospitalist groups and among other physician groups and clinical staff.23, 24

Education and Training

Being a successful agent of change requires knowledge of the science of quality improvement coupled with the skills necessary to make such changes, such as the ability to perform a needs assessment, to develop measures of performance, to negotiate and motivate others to change behaviors, to adopt new tools and practices, and to implement and test interventions designed to improve care. It is possible for residents or junior faculty members to gain this experience through designing and implementing a quality improvement project during residency training under the direction of a mentor.25, 26 However, given the likely variability in such experience, there is no substitute for formal training in these core areas of hospital medicine.

A broad range of opportunities for advanced training in quality and operations improvement are available (Table 2). Choosing the correct program may depend on baseline expertise, availability, and the desired level of involvement. For example, introductions to these skills can be obtained through precourses or workshops at medical conferences such as the Institute of Healthcare Improvement or the Society of Hospital Medicine. For more in‐depth training, the Advanced Training Program (ATP) in Health Care Delivery Improvement, sponsored by Intermountain Healthcare, offers 12‐ to 21‐day in‐depth minicourses designed to train individuals for leadership positions in quality and safety.27 Lastly, more structured fellowships, such as the Veterans Affairs Quality Scholars Program or the George W. Merck Fellowships in Health Care Improvement, offer junior and midcareer faculty the opportunity to obtain formal training in the science of quality improvement.28, 29 Because early‐career hospitalists may face geographic and financial restrictions, exploration of local or institutional opportunities for advanced education in quality improvement can be particularly important.

Quality Improvement
DescriptionLength of timeCostSource/website
Degrees/fellowships
Veterans Association National Quality Scholars: Fellowship to learn and apply knowledge for improvement of health care2 yearsNo cost, application to fellowship program required

http://www.dartmouth.edu/cecs/

fellowships/vaqs.html
George W. Merck Fellowship: Mentored research or improvement project at Institute of Healthcare Improvement with a plan to return to home institution to execute change1 yearNo cost, application to fellowship program required

http://www.ihi.org/IHI/About/Fellowships/

Short‐term coursework
Intermountain Health Care: Designed to give executives and quality improvement leaders the necessary tools to conduct clinical practice improvement projects.20‐ and 12‐day training programs in Salt Lake City, UTTuition for the 20‐day program:

 

  • $8500 for the first person from each clinical team or organization

  • $8000 for the second person attending the same session

  • $7500 for the third person attending the same session

 

http://cme.ihc.com/xp/emhe/emnstitute/education/

Rewards and Challenges

Engaging in successful clinical or process improvement can be very rewarding, both professionally and personally. Professional gains include building new interdisciplinary relationships and infrastructure to continually monitor and improve key performance measures. In addition, a rigorous evaluation of this type of work can result in being able to make presentations at national meetings or to be published in a variety of peer‐reviewed medical journals, including specialty journals for quality improvement work, such as Quality and Safety in Healthcare and the Joint Commission Journal on Quality Improvement. Many national medical meetings, such as the Institute for Healthcare Improvement, the Society of Hospital Medicine and other subspecialty society meetings, also provide an opportunity to showcase innovations in practice.

Despite the potential rewards, it can also be challenging for academic hospitalists to participate in or lead quality improvement projects. One major challenge is ensuring that hospitalists are engaged in improvement work that is aligned with the interests of the hospital. Because most hospital administrators and frontline staff are employed by the hospital, whereas those comprising the academic faculty are employed by the university, this alignment is not always guaranteed. For example, an area of interest to a hospitalist that also could lead to academic productivity and career advancement might not be considered a priority area of improvement for the hospital because of competing clinical or operations improvements. In this scenario, it can be extremely difficult to engage other stakeholders such as nurses or administrative support staff in order to make a meaningful, sustainable change or improvement. To avoid this situation, it can be helpful from the outset to partner with hospital quality leaders in discussing priority areas, with attention to any potential interface in which hospitalist expertise is needed. In the event a potential project or area is identified, a hospitalist is particularly well positioned to serve as a physician champion, which is often key to the success of any hospitalwide initiative. In some cases, hospital funding may be available for these types of initiatives, increasing the likelihood of resource development for sustainable change.

RESEARCH (THE HOSPITALIST‐INVESTIGATOR)

Few hospitalists devote most of their time to clinical research. Having a strong research base is essential for the field of hospital medicine to gain credibility as a distinct specialty.4 Although the initial research in hospital medicine sought to prove the value of the field itself, hospitalists have now begun to focus on quality improvement and outcomes research.3032 Because of their unique position in clinical care, hospitalists are well situated to oversee inpatient data collection and perform research on a variety of conditions ranging from acute coronary syndromes to venous thromboembolism. Another potential area of research for hospitalists is participation in clinical trials focused on the inpatient setting. Although the proportion of time spent in research can vary widely, to become an independently successful clinical researcher typically requires a substantial amount of time be devoted to research. In general, at least 50% protected time, greater if possible, is recommended.

Education and Training

To develop a career around research generally requires advanced training in research methods. The most frequently used option for obtaining such training is through completing a clinical research fellowship in general internal medicine or an equivalent program, such as the fellowships administered by the Robert Wood Johnson Clinical Scholars Program (Table 3).33 Several academic centers also have developed such hospital medicine fellowships, which often can be tailored to provide the desired experience in research ethics, methodology, and statistical analysis.34, 35 In selecting a training program, prospective hospitalist‐researchers should consider the availability of suitable research mentors. Because hospital medicine as a field is relatively new, research mentors within the group of hospitalists may be scarce; if so, researchers should seek appropriate mentorship from established investigators in other programs or departments. Effective mentorship is a strong predictor of future research success.36

Research
DescriptionLength of timeCostSource/website
Degrees/fellowships
Hospital or General Medicine Fellowships: Designed to provide clinical research training through mentored projects and coursework with possible master's degreeGenerally 2‐year programsNo cost, application to program is required. Stipends vary. No cost, application to program is requiredHospital Medicine:

http://www.hospitalmedicine.org/

Content/NavigationMenu/Education/Hospital MedicinePrograms/Hospital_Medicine_Pr.htm General Medicine:

http://www.sgim.org/fellowshipdir.cfm

Robert Wood Johnson Clinical‐Scholars Program: Training in health services research with an emphasis on community‐based research and leadership training.2 yearsStipends currently range from $48,000 to $50,000 per year, depending on the training site.Robert Wood Johnson:

http://rwjcsp.stanford.edu/

Short‐term coursework
University‐based summer programs in clinical research (eg, Harvard University Summer Session for Public Health Studies which features graduate courses in epidemiology, biostatistics, economics, health care management, etc.)Intensive 3‐week courses in Harvard University Summer Session2004 tuition for each 2.5‐credit course was $1830. There is a nonrefundable deposit/registration fee of $125. These fees do not include certain course materials (ie, texts estimated at $60 per course).Example: Harvard School of Public Health

http://www.hsph.harvard.edu/summer/brochure/

Negotiating protected time can be challenging for new investigators, particularly when hospitalist salaries are generated by clinical activity. Some academic programs are willing to provide a few years of departmental support to promising young investigators in order to allow them to develop their research program and obtain additional funding. Several career development awards are available through the National Institutes of Health and through nonfederally funded sources.37, 38 These awards generally protect 3‐5 years of a researcher's time for research and require that a substantial proportion of time be devoted to that purpose, often at least 75%.

To gain visibility as a researcher, it is advantageous to present original findings at national meetings, such as those of the Society of Hospital Medicine, the Society of General Internal Medicine, and other subspecialty meetings.39, 40 These meetings not only increase awareness of a hospitalist's research but also provide opportunities for networking and developing collaboration on research. Many societies, including the Society of Hospital Medicine, have research abstract competitions and offer research grants for investigators that can help to fund projects and support protected time.

Rewards and Challenges

There are many rewards and opportunities for a hospitalist investigator, particularly because the field is young and there are many unanswered research questions related to inpatient medicine. There are also the intrinsic rewards of being devoted to scientific inquiry and having greater autonomy over how time is spent. A hospitalist's schedule can be well suited to research. Although attending on the wards can be very time‐consuming, time off the wards is often free of outpatient duties and can be entirely devoted to research.

There are also several challenges to becoming a successful researcher. The pressure to obtain grant funding and publish high‐quality scientific manuscripts is high. Obtaining sufficient protected time may be difficult in busy clinical departments, and applying for grant funding is both time‐consuming and highly competitive. It is very important to be familiar with the specific criteria for academic promotion at one's institution. Understanding these expectations can help to effectively prioritize activities. Standard requirements generally include number and quality of articles published in peer‐reviewed journals, successful application for research funding, national recognition in the field, service to the institution and research community, and evidence of research independence. One significant challenge is the lack of a single large funding source for hospital‐related research. Although the Agency for Healthcare Research and Quality funds studies related to hospital care, such as on the quality of care or cost effectiveness of various system‐based hospital care interventions, their budget for investigator‐initiated proposals is limited.41 One promising funding source for research in hospital care is from agencies and foundations dedicated to the aging population, such as the National Institute for Aging (NIA), the Hartford Foundation, and the Aetna Foundation, to name a few.42, 43 Yet research on hospital care alone, without detailed attention to issues unique to geriatric‐specific conditions or populations, is unlikely to be funded by these avenues. With few federal grant programs directly suited to the emerging research agenda in hospital medicine, hospitalist‐investigators may be at a disadvantage for obtaining tenure‐track positions, compared with their subspecialist colleagues, who may receive funding from NIH agencies or foundations dedicated to their own field.

ADMINISTRATION (THE HOSPITALIST‐ADMINISTRATOR)

Physician leaders in hospital administration are not new. Many hospitals already include physicians in senior management positions, such as chief medical officer.44 Naturally, a career in hospital administration is another potential path for diastole in academic medical centers.

Education and Training

Although a master of business, health administration, or medical management is not a prerequisite for the physician who wants to move into management, it is an increasingly important credential for senior administrative positions (Table 4). Primarily, it serves as a signal that a physician is committed to management and has a working knowledge of strategic planning, business models, human resources, leadership, and clinical operations. For physicians without formal business training who are interested in management, exploring internal opportunities is a necessary first step. Likewise, getting a business degree is not as important as management experience. The successful application of business skills requires practice, mentoring, and on‐the‐job experience. For hospitalists, this experience could be obtained by volunteering to serve on committees such as utilization review, quality assurance, credentialing, or medical staff executive committees. In lieu of a graduate degree, physicians may wish to participate in one of the many fellowships in health services administration. These programs generally aim to provide practical mentored learning experience in a health care organization and may last up to 2 years.45

Leadership/Administration
DescriptionLength of timeCostSource/website
Degrees/fellowships
Master's in business administration (MBA): General management core with option for courses specializing in health care.Generally 2‐year programVaries in accordance with each institution.Directory websites (MBA):

http://mba.gradschools.com/

Master's in health administration (MHA): Studies in analytic and management needs of health care.Generally 2‐year programVaries in accordance with each institution.Directory websites (MHA):

http://www.aupha.org/em4a/pages/emndex.cfm?pageid=3359

Fellowship in health services administration: Preceptor‐directed program that provides practical learning experience in a health care organization beyond graduate‐level academic instruction.Usually lasts 1‐2 years.Compensation varies. Median reported as $39,055.Directory (American College of Healthcare Executives):

http://www.ache.org/pgfd/guidelines_cont3.cfm

Short‐term coursework
Society of Hospital Medicine Leadership Academy: Instruction for hospitalists in leading change, communicating effectively, handling conflict and negotiation, doing strategic planning, and interpreting hospital business drivers. Held biannually.3‐ to 4‐day program$1400‐$1600. Discounted rate for members of Society of Hospital Medicine

http://www.hospitalmedicine.org/AM/Template.cfm?

Section=Home&TEMPLATE=/CM/HTMLDisplay. cfm&CONTENTID=5340

For hospitalists and trainees considering a career as an executive, the American College of Physician Executives can serve as a valuable resource.46 This organization, founded in 1975, offers educational resources, including publications, comprehensive CD‐ROM products, and 1‐day courses and master's degree programs in conjunction with several leading business schools in medical management. In addition, the Society of Hospital Medicine offers a Leadership Academy designed to assist practicing hospitalists in evaluating their leadership strengths and applying them to everyday management challenges.47 Such a program also can facilitate the development of a peer network and the mentoring relationships needed to achieve these goals.

Rewards and Challenges

The life of the physician executive can be rewarding, but making the transition may prove challenging. However, if physicians can navigate this transition successfully, they will likely find a wide array of opportunities, as demand for physician‐executives remains high.

One major challenge to becoming a physician‐executive is reconciling the administrative role with the initial desire to enter a career in clinical medicine.48 Physician‐executives who continue to see patients are more likely to be satisfied with their jobs than physician‐executives who do not.49 Physician‐executives also may feel they are being criticized by their purely clinical colleagues for working in the business or management of medicine.50 Actual or perceived lack of support may promote isolation and burnout.51 In addition, the constantly shifting landscape of health care administration results in a much more unstable environment than that found in clinical medicine. For example, the risk of termination for a physician‐executive is 20‐40 times higher than that for a practicing physician.50 The reasons for this higher risk include personal conflict with a boss, reorganization (ie, downsizing, merging, etc.), and immediate departure of a supervisor. Access to mentors, support groups, and the option to practice part time are all potential mechanisms to ensure long‐term success as a physician‐administrator.

CONCLUSIONS

As hospital medicine continues to grow and evolve, designing sustainable and rewarding academic careers will be crucial to the success of the field. Being able to balance clinical systole time with obtaining the skills to support nonclinical diastole time is important to ensuring a successful career as an academic hospitalist. We have described several possible career paths in teaching, research, quality improvement, and administration. By preparing future hospitalists with the knowledge and skills required to assume a variety of roles during their diastolic time, we hope to encourage the growth of hospitalist leaders with well‐developed skill sets. If hospitalists adequately prepare themselves, academic hospital medicine will likely remain sustainable and rewarding, and future generations of trainees will be inspired and prepared to enter the field.

Acknowledgements

We are grateful to Jennifer Higa and Kimberly Alvarez for their assistance in preparing this manuscript.

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  22. Dichter JR.Teamwork and hospital medicine. A vision for the future.Crit Care Nurse.2003;23(3):8,10–11.
  23. Rogers EM. (1995)Diffusion of Innovations.4th ed.The Free Press:,Toronto.
  24. Thompson GN,Estabrooks CA,Degner LF.Clarifying the concepts in knowledge transfer: a literature review.J Adv Nurs.2006;53:691701.
  25. Weingart SN,Tess A,Driver J,Aronson MD,Sands K.Creating a quality improvement elective for medical house officers.J Gen Intern Med.2004;19:861867.
  26. Djuricich AM,Ciccarelli M,Swigonski NL.A continuous quality improvement curriculum for residents: addressing core competency, improving systems.Acad Med.2004;79(10 Suppl):S657.
  27. Institute for Healthcare Delivery Research. Advanced Training Program in Health Care Delivery Improvement (ATP). Available at: http://www.ihc.com/xp/ihc/institute/education/atp/. Accessed October 3,2005.
  28. Veterans Health Administration. VA Quality Scholars Program. Available at: http://www.dartmouth.edu/∼cecs/fellowships/vaqs.html
  29. Institute for Healthcare Improvement. George W. Merck Fellowships. Available at: http://www.ihi.org/ihi. Accessed October 3,2005.
  30. Meltzer D,Manning WG,Morrison J, et al.Effects of physician experience on costs and outcomes on an academic general medicine service: results of a trial of hospitalists.Ann Intern Med.2002;137:866874.
  31. Auerbach A,Wachter R,Katz P,Showstack J,Baron R,Goldman L.Implementation of a voluntary hospitalist service at a community teaching hospital: improved clinical efficiency and patient outcomes.Ann Intern Med.2002;137:859865.
  32. Wachter RM,Goldman L.The hospitalist movement 5 years later.JAMA.2002;287:487494.
  33. Robert Wood Johnson Clinical Scholars Program. Stanford University (Palo Alto, CA). Available at: http://rwjcsp.stanford.edu/. Accessed October 3,2005.
  34. Sumant R,Rosenman D.Hospital Medicine Fellowship Update.Society of Hospital Medicine.The Hospitalist.2004;8(5):38.
  35. Ranji SR,Rosenman DJ,Amin AN,Kripalani S.Hospital medicine fellowships: works in progress.Am J Med.2006;119(1):72.e1e7.
  36. Luckhaupt S,Chin M,Mangione C, et al.Mentorship in Academic General Internal Medicine.J Gen Intern Med.2005;2(34):15.
  37. Gill TM,McDermott MM,Ibrahim SA,Petersen LA,Doebbeling BN.Getting funded. Career development awards for aspiring clinical investigators.J Gen Intern Med.2004;19(5 Pt 1):472478.
  38. K Kiosk—Information about NIH Career Development Awards. Available at: http://grants.nih.gov/training/careerdevelopmentawards.htm. Accessed March 20,2006.
  39. Research Career Development Awards for Junior Faculty and Fellows in General Internal Medicine. Available at: http://www.sgim.org/careerdevelopment.cfm. Accessed March 24,2006.
  40. Society of Hospital Medicine. Available at: http://www.hospitalmedicine.org//AM/Template.cfm?Section=Home. Accessed October 4,2005.
  41. Levison W,Linzer M.What is an academic general internist? Career options and training pathways.JAMA.2002;288:20452048.
  42. U.S. National Institutes of Health.National Institute on Aging. Available at: http://www.nia.nih.gov/. Accessed January 25,2006.
  43. John A.Hartford Foundation. Available from: http://www.jhartfound.org/. Accessed January 25,2006.
  44. Weil TP.Why will physicians in this new environment replace MHAs?Physician Exec.1996;22(2):510.
  45. Directory of Fellowships in Health Services Administration. Available at: http://www.ache.org/pgfd/purpose.cfm. Accessed March 24,2006.
  46. American College of Physician Executives. Available at: http://www.acpe.org/. Accessed October 3,2005.
  47. Society of Hospital Medicine. Leadership Academy statement. Available at: http://www.hospitalmedicine.org/AM/Template.cfm?Section=Search_Advanced_Search6(7):3740.
  48. O'Connor JP,Nash DB,Buehler ML,Bard M.Satisfaction higher for physician executives who treat patients, survey finds.Physician Exec.2002;28(3):1721.
  49. Lazarus A.Physician executives don't have to go it alone.Managed Care Magazine.2003. Available at: http://www.managedcaremag.com/archives/0307/0307.viewpoint_lazarus.html.Accessed January 25,year="2006"2006.
  50. Broffman G.Controlled burn! Physician executives must be ready to handle job burnout, career stress.Physician Exec.2001;27(4):4245.
Article PDF
Issue
Journal of Hospital Medicine - 1(6)
Publications
Page Number
368-377
Legacy Keywords
academic hospitalists, career development, education, research, quality, administration
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Article PDF
Article PDF

There is a growing demand for hospitalists in the United States. In academic settings, hospitalists are called on to perform a variety of duties, from leading quality improvement initiatives to serving on hospital committees to helping to offset restrictions on work hours of the house staff.1 Although hospitalists may be well positioned to take on these roles, obtaining adequate protected time and recognition for such contributions remains a challenge. The existing promotion and tenure processes at academic institutions may not give adequate consideration to such responsibilities. Hospitalists who do not meet the traditional benchmarks of teaching and research may suffer in their career advancement and, ultimately, in their desire to remain in academics. Developing a sustainable and long‐term career in hospital medicine is important not only from a professional developmental standpoint, but also because it may lead to better patient care; evidence from a large multicenter hospitalist study suggests that physician experience is linked to improved patient care and outcomes.2 Thus, it behooves academic medical centers that employ hospitalists to create rewarding hospitalist career paths.

Goldman described academic hospital medicine as comprising periods of systole, during which hospitalists provide clinical care, and periods of diastole, the portion of a hospitalist's time spent in nonclinical activities.3 Far from being a period of relaxation, diastole is an active component of a hospitalist's work, the time devoted to the pursuit of complementary interests, career advancement, and job diversity. A well‐thought‐out plan for the diastolic phase of a hospitalist job description can lead to significant improvement in quality, education, research, and outcomes for an academic medical center.4 A good balance of systole and diastole allows for focus on career development and advancement and has the potential to be very helpful in preventing burnout. This is of particular concern to academic hospitalists, who report working longer hours, feeling more stress, and worrying more about burnout than their nonhospitalist colleagues.5 This suggests the diastolic phase is an important part of creating a sustainable hospitalist job and should be funded as part of an academic hospitalist position.

Although the optimal balance of systole and diastole to prevent burnout is not known, outlining clear expectations is an important strategy for preparing physicians for a sustainable academic hospitalist career. This is an important issue, given the increasing number of residency graduates who are choosing careers in hospital medicine.6 Based on the reported career plans of residents taking internal medicine in‐training exams from 2002 through 2006, the number of residents going into hospital medicine has more than doubled, from 3% (in 2002) to 6.5% (in 2006). The goal of this article is to compare and contrast several career paths that balance systole and diastole in academic hospital medicine. Specifically, we review training opportunities for becoming a successful hospitalist‐educator, hospitalistquality expert, hospitalist‐investigator, and hospitalist‐administrator.

EDUCATION (THE HOSPITALIST‐EDUCATOR)

Hospitalists in academic centers often play central roles as teachers and leaders in medical education. This is not surprising given that most teaching of medical trainees occurs in the inpatient setting.7 Furthermore, several studies have consistently demonstrated that trainee satisfaction with teaching by hospitalists is high, and hospitalists are rated as more effective teachers than traditional subspecialist ward attendings.810

A typical hospitalist‐educator position is 80%‐90% clinical time, with 10%‐20% set aside for teaching. However, academic hospitalists are often expected to teach medical trainees concurrently with their clinical care activities, rather than during a separate, protected time.11 Thus, most hospitalist‐educator responsibilities do not occur during diastole, as may be conceived, but instead are add to the systole. Small amounts of protected diastolic time for a hospitalist‐educator can be used for related administrative activities, such as writing letters of recommendation, mentoring students and residents, doing creative thinking and curriculum development, and conducting educational research, such as evaluating a new educational program or curriculum. Some hospitalist‐educator positions, such as director of the residency program or internal medicine clerkship, are exceptions in that they generally include a greater amount of protected time, which may be earmarked for administrative activities and hands‐on teaching.

Education and Training

One possibility for advanced training in education is the addition of a chief resident year, either at a physician's own institution or at another academic center. Such a year provides an opportunity to consolidate knowledge, build a teaching portfolio, and accumulate expertise in an area such as evidence‐based medicine or perioperative care. Serving as a chief resident can enhance subsequent applications by being able to demonstrate the ability to teach and, more importantly, to assume a leadership role within an organization. These skills can be applied to a number of activities in an academic hospitalist program, such as heading a committee, teaching during inpatient service time, or developing a new course for students, residents, or faculty.

An advanced training program in medical education is also an option (Table 1). Offerings include medical education fellowship training, formal degree‐granting programs (such as a master's in health professions education), or short‐term intensive coursework. Fellowships and degree‐granting programs are generally 2‐year programs designed for health professionals who want to better prepare for educational leadership roles. Core topics include curriculum development, program evaluation, instruction, student assessment, current educational issues, research methods, and leadership. An alternative option for busy clinician‐educators is online or distance learning courses in medical education, which cover similar topics and skill sets. In early 2006 the Society of Hospital Medicine released the Core Competencies in Hospital Medicine, which can serve as a useful framework for developing novel inpatient curricula for faculty, residents, and students.12, 13

Medical Education
DescriptionLength of timeCostSource/website
Degrees/fellowships
Master's in health professional education (MHPE): Preparation for educational leadership roles. Typical coursework in curriculum development, program evaluation, instruction, student assessment, current educational issues, research methods, and leadership.Varies according to programTuition ranges from approximately $1500‐$4300Example: University of Illinois

http://www.uic.edu/com/mcme/mhpeweb/Home.html

Fellowship in medical education: Prepares faculty to pursue scholarship in medical education or educational leadership or to become effective teachers through workshops, coursework, and/or a mentored project. Often affiliated with a department of medical education.Varies according to program. Generally 1 year.Varies. May be subsidized in certain institutions as part of internal faculty development.Example: University of Michigan

http://www.med.umich.edu/meded/MESP/

Short‐term coursework
Harvard Macy Institute: Programs designed to promote leadership and scholarship in medical education1‐ or 2‐week programsFees for the year 2006 are $4500 USD.

http://www.harvardmacy.org

Stanford Faculty Development Center (SFDC): Train‐the‐trainer approach for clinical teaching and professionalism in contemporary practice4‐week training sessionsThe institutions of faculty selected for the month‐long training programs are asked to pay a fee of $5000. Transportation, housing and food are not included.

http://sfdc.stanford.edu/

Short‐term extramural courses offered by institutions such as the Harvard Macy Institute for Medical Educators and the Stanford Faculty Development Program in Teaching can also provide advanced instruction to hospitalist‐educators.14, 15 In addition to these training programs, the Society of General Internal Medicine, along with other professional societies, offers career development workshops for clinician educators on topics such as curriculum development and teaching skills.

Regardless of the type of training, adequate mentorship and resources are critical to the successful application of new skills to the design or evaluation of hospital‐based curricula. Mentorship may be available from institutional leaders in medical education, even those not formally affiliated with the hospitalist program. For instance, medical school leaders, such as deans, division chiefs, chairpersons, program directors, and clerkship directors, can often be helpful in guiding junior faculty in obtaining skills and time for teaching.

We encourage those interested in a career in medical education to begin volunteering at their institution early on. Volunteering to directly teach residents and students (eg, assisting in introduction to clinical medicine, giving lectures to third‐year clerks) can be a valuable way of becoming distinguished as a qualified teacher. Likewise, joining a professional medical society of individuals with similar interests can facilitate mentorship and skill acquisition. Certain professional medical societies, such as the American College of Physicians, promote national recognition through awarding fellowships, an honor for those physicians who have demonstrated superior competence in internal medicine, professional accomplishment, and scholarship.16 Developing concrete examples of expertise in the field, such as through the publication of abstracts and articles on medical education and development of curricula, help lead to advancement in the educational track. Clear focus on a career path, development of an intellectual product, positive learner evaluation of educational activities, and national recognition can all be used by an academic institution to evaluate suitability for promotion.

Rewards and Challenges

One of the rewards of a hospitalist‐educator career is being able to meaningfully interact with a variety of trainees, including medical students and residents. As teaching attendings, hospitalist‐educators are likely to engage students and residents for short‐term but intensive periods, resulting in the ability to influence career choice and professional growth as a physician.17 Hospitalists may be called on by trainees to serve as mentors or advisers and to write letters of recommendation. In addition, with experience, hospitalist‐educators are well positioned to serve in administrative roles in medical education, such as clerkship director or program director.

Burnout is a particular concern for hospitalist‐educators, given the heavy clinical demands of inpatient academic service combined with the additional pressure to be academically productive.5 Because of this, it is important to design academic hospitalist‐educator positions with a diastole that contains time to recover from the heavy clinical demands of inpatient service, in addition to providing time for career development activities.

Successful career development as an educator can be difficult. There are relatively few venues at which educational work can be peer‐evaluated and published, which are keys to successful academic promotion.18 Because some educational journals are highly competitive, one possibility way to get educational work disseminated is through the MedEd Portal, sponsored by the Association of American Medical Colleges, which allows peer review of medical educational materials, including innovative curricula.19 In addition to original research contributions, many scientific meetings and medical education journals also accept descriptions of interesting clinical vignettes and innovations in medical education. New online education journals, such as BMC Medical Education and Seminars in Medical Practice, have expanded publication opportunities.20

Limited opportunities are available to help fund research in medical education. Although funding may be more readily available to educators who focus on a particular clinical entity or patient population, most medical education research is conducted with inadequate funding and requires extensive donated time by committed faculty.21 For this reason, securing advanced training in medical education and having protected time will allow hospitalists on the educator track to compete more successfully for limited educational research dollars and to have sufficient time to produce and publish scholarly work, thus improving their chances of academic success and career satisfaction.

CLINICAL QUALITY AND OPERATIONS IMPROVEMENT (THE HOSPITALISTQUALITY EXPERT)

Hospitalists are increasingly being called on to lead clinical quality and operations improvement at academic teaching hospitals. Benefits to the institution include the consistent presence of a committed physician who is able to plan and execute change in the context of clinical care. This is in contrast to the transient nature of residents and nonhospitalist attending physicians, whose ability to participate in such initiatives is impaired by the scheduling of their rotations. Hospitalists, however, are often able to cultivate long‐standing relationships with nurses, case managers, and hospital administrators, thereby building the institutional clout to lead such initiatives while considering views from all the necessary stakeholders.22 Thus, they are in a good position to serve as physician champions and expedite the adoption of new innovations within hospitalist groups and among other physician groups and clinical staff.23, 24

Education and Training

Being a successful agent of change requires knowledge of the science of quality improvement coupled with the skills necessary to make such changes, such as the ability to perform a needs assessment, to develop measures of performance, to negotiate and motivate others to change behaviors, to adopt new tools and practices, and to implement and test interventions designed to improve care. It is possible for residents or junior faculty members to gain this experience through designing and implementing a quality improvement project during residency training under the direction of a mentor.25, 26 However, given the likely variability in such experience, there is no substitute for formal training in these core areas of hospital medicine.

A broad range of opportunities for advanced training in quality and operations improvement are available (Table 2). Choosing the correct program may depend on baseline expertise, availability, and the desired level of involvement. For example, introductions to these skills can be obtained through precourses or workshops at medical conferences such as the Institute of Healthcare Improvement or the Society of Hospital Medicine. For more in‐depth training, the Advanced Training Program (ATP) in Health Care Delivery Improvement, sponsored by Intermountain Healthcare, offers 12‐ to 21‐day in‐depth minicourses designed to train individuals for leadership positions in quality and safety.27 Lastly, more structured fellowships, such as the Veterans Affairs Quality Scholars Program or the George W. Merck Fellowships in Health Care Improvement, offer junior and midcareer faculty the opportunity to obtain formal training in the science of quality improvement.28, 29 Because early‐career hospitalists may face geographic and financial restrictions, exploration of local or institutional opportunities for advanced education in quality improvement can be particularly important.

Quality Improvement
DescriptionLength of timeCostSource/website
Degrees/fellowships
Veterans Association National Quality Scholars: Fellowship to learn and apply knowledge for improvement of health care2 yearsNo cost, application to fellowship program required

http://www.dartmouth.edu/cecs/

fellowships/vaqs.html
George W. Merck Fellowship: Mentored research or improvement project at Institute of Healthcare Improvement with a plan to return to home institution to execute change1 yearNo cost, application to fellowship program required

http://www.ihi.org/IHI/About/Fellowships/

Short‐term coursework
Intermountain Health Care: Designed to give executives and quality improvement leaders the necessary tools to conduct clinical practice improvement projects.20‐ and 12‐day training programs in Salt Lake City, UTTuition for the 20‐day program:

 

  • $8500 for the first person from each clinical team or organization

  • $8000 for the second person attending the same session

  • $7500 for the third person attending the same session

 

http://cme.ihc.com/xp/emhe/emnstitute/education/

Rewards and Challenges

Engaging in successful clinical or process improvement can be very rewarding, both professionally and personally. Professional gains include building new interdisciplinary relationships and infrastructure to continually monitor and improve key performance measures. In addition, a rigorous evaluation of this type of work can result in being able to make presentations at national meetings or to be published in a variety of peer‐reviewed medical journals, including specialty journals for quality improvement work, such as Quality and Safety in Healthcare and the Joint Commission Journal on Quality Improvement. Many national medical meetings, such as the Institute for Healthcare Improvement, the Society of Hospital Medicine and other subspecialty society meetings, also provide an opportunity to showcase innovations in practice.

Despite the potential rewards, it can also be challenging for academic hospitalists to participate in or lead quality improvement projects. One major challenge is ensuring that hospitalists are engaged in improvement work that is aligned with the interests of the hospital. Because most hospital administrators and frontline staff are employed by the hospital, whereas those comprising the academic faculty are employed by the university, this alignment is not always guaranteed. For example, an area of interest to a hospitalist that also could lead to academic productivity and career advancement might not be considered a priority area of improvement for the hospital because of competing clinical or operations improvements. In this scenario, it can be extremely difficult to engage other stakeholders such as nurses or administrative support staff in order to make a meaningful, sustainable change or improvement. To avoid this situation, it can be helpful from the outset to partner with hospital quality leaders in discussing priority areas, with attention to any potential interface in which hospitalist expertise is needed. In the event a potential project or area is identified, a hospitalist is particularly well positioned to serve as a physician champion, which is often key to the success of any hospitalwide initiative. In some cases, hospital funding may be available for these types of initiatives, increasing the likelihood of resource development for sustainable change.

RESEARCH (THE HOSPITALIST‐INVESTIGATOR)

Few hospitalists devote most of their time to clinical research. Having a strong research base is essential for the field of hospital medicine to gain credibility as a distinct specialty.4 Although the initial research in hospital medicine sought to prove the value of the field itself, hospitalists have now begun to focus on quality improvement and outcomes research.3032 Because of their unique position in clinical care, hospitalists are well situated to oversee inpatient data collection and perform research on a variety of conditions ranging from acute coronary syndromes to venous thromboembolism. Another potential area of research for hospitalists is participation in clinical trials focused on the inpatient setting. Although the proportion of time spent in research can vary widely, to become an independently successful clinical researcher typically requires a substantial amount of time be devoted to research. In general, at least 50% protected time, greater if possible, is recommended.

Education and Training

To develop a career around research generally requires advanced training in research methods. The most frequently used option for obtaining such training is through completing a clinical research fellowship in general internal medicine or an equivalent program, such as the fellowships administered by the Robert Wood Johnson Clinical Scholars Program (Table 3).33 Several academic centers also have developed such hospital medicine fellowships, which often can be tailored to provide the desired experience in research ethics, methodology, and statistical analysis.34, 35 In selecting a training program, prospective hospitalist‐researchers should consider the availability of suitable research mentors. Because hospital medicine as a field is relatively new, research mentors within the group of hospitalists may be scarce; if so, researchers should seek appropriate mentorship from established investigators in other programs or departments. Effective mentorship is a strong predictor of future research success.36

Research
DescriptionLength of timeCostSource/website
Degrees/fellowships
Hospital or General Medicine Fellowships: Designed to provide clinical research training through mentored projects and coursework with possible master's degreeGenerally 2‐year programsNo cost, application to program is required. Stipends vary. No cost, application to program is requiredHospital Medicine:

http://www.hospitalmedicine.org/

Content/NavigationMenu/Education/Hospital MedicinePrograms/Hospital_Medicine_Pr.htm General Medicine:

http://www.sgim.org/fellowshipdir.cfm

Robert Wood Johnson Clinical‐Scholars Program: Training in health services research with an emphasis on community‐based research and leadership training.2 yearsStipends currently range from $48,000 to $50,000 per year, depending on the training site.Robert Wood Johnson:

http://rwjcsp.stanford.edu/

Short‐term coursework
University‐based summer programs in clinical research (eg, Harvard University Summer Session for Public Health Studies which features graduate courses in epidemiology, biostatistics, economics, health care management, etc.)Intensive 3‐week courses in Harvard University Summer Session2004 tuition for each 2.5‐credit course was $1830. There is a nonrefundable deposit/registration fee of $125. These fees do not include certain course materials (ie, texts estimated at $60 per course).Example: Harvard School of Public Health

http://www.hsph.harvard.edu/summer/brochure/

Negotiating protected time can be challenging for new investigators, particularly when hospitalist salaries are generated by clinical activity. Some academic programs are willing to provide a few years of departmental support to promising young investigators in order to allow them to develop their research program and obtain additional funding. Several career development awards are available through the National Institutes of Health and through nonfederally funded sources.37, 38 These awards generally protect 3‐5 years of a researcher's time for research and require that a substantial proportion of time be devoted to that purpose, often at least 75%.

To gain visibility as a researcher, it is advantageous to present original findings at national meetings, such as those of the Society of Hospital Medicine, the Society of General Internal Medicine, and other subspecialty meetings.39, 40 These meetings not only increase awareness of a hospitalist's research but also provide opportunities for networking and developing collaboration on research. Many societies, including the Society of Hospital Medicine, have research abstract competitions and offer research grants for investigators that can help to fund projects and support protected time.

Rewards and Challenges

There are many rewards and opportunities for a hospitalist investigator, particularly because the field is young and there are many unanswered research questions related to inpatient medicine. There are also the intrinsic rewards of being devoted to scientific inquiry and having greater autonomy over how time is spent. A hospitalist's schedule can be well suited to research. Although attending on the wards can be very time‐consuming, time off the wards is often free of outpatient duties and can be entirely devoted to research.

There are also several challenges to becoming a successful researcher. The pressure to obtain grant funding and publish high‐quality scientific manuscripts is high. Obtaining sufficient protected time may be difficult in busy clinical departments, and applying for grant funding is both time‐consuming and highly competitive. It is very important to be familiar with the specific criteria for academic promotion at one's institution. Understanding these expectations can help to effectively prioritize activities. Standard requirements generally include number and quality of articles published in peer‐reviewed journals, successful application for research funding, national recognition in the field, service to the institution and research community, and evidence of research independence. One significant challenge is the lack of a single large funding source for hospital‐related research. Although the Agency for Healthcare Research and Quality funds studies related to hospital care, such as on the quality of care or cost effectiveness of various system‐based hospital care interventions, their budget for investigator‐initiated proposals is limited.41 One promising funding source for research in hospital care is from agencies and foundations dedicated to the aging population, such as the National Institute for Aging (NIA), the Hartford Foundation, and the Aetna Foundation, to name a few.42, 43 Yet research on hospital care alone, without detailed attention to issues unique to geriatric‐specific conditions or populations, is unlikely to be funded by these avenues. With few federal grant programs directly suited to the emerging research agenda in hospital medicine, hospitalist‐investigators may be at a disadvantage for obtaining tenure‐track positions, compared with their subspecialist colleagues, who may receive funding from NIH agencies or foundations dedicated to their own field.

ADMINISTRATION (THE HOSPITALIST‐ADMINISTRATOR)

Physician leaders in hospital administration are not new. Many hospitals already include physicians in senior management positions, such as chief medical officer.44 Naturally, a career in hospital administration is another potential path for diastole in academic medical centers.

Education and Training

Although a master of business, health administration, or medical management is not a prerequisite for the physician who wants to move into management, it is an increasingly important credential for senior administrative positions (Table 4). Primarily, it serves as a signal that a physician is committed to management and has a working knowledge of strategic planning, business models, human resources, leadership, and clinical operations. For physicians without formal business training who are interested in management, exploring internal opportunities is a necessary first step. Likewise, getting a business degree is not as important as management experience. The successful application of business skills requires practice, mentoring, and on‐the‐job experience. For hospitalists, this experience could be obtained by volunteering to serve on committees such as utilization review, quality assurance, credentialing, or medical staff executive committees. In lieu of a graduate degree, physicians may wish to participate in one of the many fellowships in health services administration. These programs generally aim to provide practical mentored learning experience in a health care organization and may last up to 2 years.45

Leadership/Administration
DescriptionLength of timeCostSource/website
Degrees/fellowships
Master's in business administration (MBA): General management core with option for courses specializing in health care.Generally 2‐year programVaries in accordance with each institution.Directory websites (MBA):

http://mba.gradschools.com/

Master's in health administration (MHA): Studies in analytic and management needs of health care.Generally 2‐year programVaries in accordance with each institution.Directory websites (MHA):

http://www.aupha.org/em4a/pages/emndex.cfm?pageid=3359

Fellowship in health services administration: Preceptor‐directed program that provides practical learning experience in a health care organization beyond graduate‐level academic instruction.Usually lasts 1‐2 years.Compensation varies. Median reported as $39,055.Directory (American College of Healthcare Executives):

http://www.ache.org/pgfd/guidelines_cont3.cfm

Short‐term coursework
Society of Hospital Medicine Leadership Academy: Instruction for hospitalists in leading change, communicating effectively, handling conflict and negotiation, doing strategic planning, and interpreting hospital business drivers. Held biannually.3‐ to 4‐day program$1400‐$1600. Discounted rate for members of Society of Hospital Medicine

http://www.hospitalmedicine.org/AM/Template.cfm?

Section=Home&TEMPLATE=/CM/HTMLDisplay. cfm&CONTENTID=5340

For hospitalists and trainees considering a career as an executive, the American College of Physician Executives can serve as a valuable resource.46 This organization, founded in 1975, offers educational resources, including publications, comprehensive CD‐ROM products, and 1‐day courses and master's degree programs in conjunction with several leading business schools in medical management. In addition, the Society of Hospital Medicine offers a Leadership Academy designed to assist practicing hospitalists in evaluating their leadership strengths and applying them to everyday management challenges.47 Such a program also can facilitate the development of a peer network and the mentoring relationships needed to achieve these goals.

Rewards and Challenges

The life of the physician executive can be rewarding, but making the transition may prove challenging. However, if physicians can navigate this transition successfully, they will likely find a wide array of opportunities, as demand for physician‐executives remains high.

One major challenge to becoming a physician‐executive is reconciling the administrative role with the initial desire to enter a career in clinical medicine.48 Physician‐executives who continue to see patients are more likely to be satisfied with their jobs than physician‐executives who do not.49 Physician‐executives also may feel they are being criticized by their purely clinical colleagues for working in the business or management of medicine.50 Actual or perceived lack of support may promote isolation and burnout.51 In addition, the constantly shifting landscape of health care administration results in a much more unstable environment than that found in clinical medicine. For example, the risk of termination for a physician‐executive is 20‐40 times higher than that for a practicing physician.50 The reasons for this higher risk include personal conflict with a boss, reorganization (ie, downsizing, merging, etc.), and immediate departure of a supervisor. Access to mentors, support groups, and the option to practice part time are all potential mechanisms to ensure long‐term success as a physician‐administrator.

CONCLUSIONS

As hospital medicine continues to grow and evolve, designing sustainable and rewarding academic careers will be crucial to the success of the field. Being able to balance clinical systole time with obtaining the skills to support nonclinical diastole time is important to ensuring a successful career as an academic hospitalist. We have described several possible career paths in teaching, research, quality improvement, and administration. By preparing future hospitalists with the knowledge and skills required to assume a variety of roles during their diastolic time, we hope to encourage the growth of hospitalist leaders with well‐developed skill sets. If hospitalists adequately prepare themselves, academic hospital medicine will likely remain sustainable and rewarding, and future generations of trainees will be inspired and prepared to enter the field.

Acknowledgements

We are grateful to Jennifer Higa and Kimberly Alvarez for their assistance in preparing this manuscript.

There is a growing demand for hospitalists in the United States. In academic settings, hospitalists are called on to perform a variety of duties, from leading quality improvement initiatives to serving on hospital committees to helping to offset restrictions on work hours of the house staff.1 Although hospitalists may be well positioned to take on these roles, obtaining adequate protected time and recognition for such contributions remains a challenge. The existing promotion and tenure processes at academic institutions may not give adequate consideration to such responsibilities. Hospitalists who do not meet the traditional benchmarks of teaching and research may suffer in their career advancement and, ultimately, in their desire to remain in academics. Developing a sustainable and long‐term career in hospital medicine is important not only from a professional developmental standpoint, but also because it may lead to better patient care; evidence from a large multicenter hospitalist study suggests that physician experience is linked to improved patient care and outcomes.2 Thus, it behooves academic medical centers that employ hospitalists to create rewarding hospitalist career paths.

Goldman described academic hospital medicine as comprising periods of systole, during which hospitalists provide clinical care, and periods of diastole, the portion of a hospitalist's time spent in nonclinical activities.3 Far from being a period of relaxation, diastole is an active component of a hospitalist's work, the time devoted to the pursuit of complementary interests, career advancement, and job diversity. A well‐thought‐out plan for the diastolic phase of a hospitalist job description can lead to significant improvement in quality, education, research, and outcomes for an academic medical center.4 A good balance of systole and diastole allows for focus on career development and advancement and has the potential to be very helpful in preventing burnout. This is of particular concern to academic hospitalists, who report working longer hours, feeling more stress, and worrying more about burnout than their nonhospitalist colleagues.5 This suggests the diastolic phase is an important part of creating a sustainable hospitalist job and should be funded as part of an academic hospitalist position.

Although the optimal balance of systole and diastole to prevent burnout is not known, outlining clear expectations is an important strategy for preparing physicians for a sustainable academic hospitalist career. This is an important issue, given the increasing number of residency graduates who are choosing careers in hospital medicine.6 Based on the reported career plans of residents taking internal medicine in‐training exams from 2002 through 2006, the number of residents going into hospital medicine has more than doubled, from 3% (in 2002) to 6.5% (in 2006). The goal of this article is to compare and contrast several career paths that balance systole and diastole in academic hospital medicine. Specifically, we review training opportunities for becoming a successful hospitalist‐educator, hospitalistquality expert, hospitalist‐investigator, and hospitalist‐administrator.

EDUCATION (THE HOSPITALIST‐EDUCATOR)

Hospitalists in academic centers often play central roles as teachers and leaders in medical education. This is not surprising given that most teaching of medical trainees occurs in the inpatient setting.7 Furthermore, several studies have consistently demonstrated that trainee satisfaction with teaching by hospitalists is high, and hospitalists are rated as more effective teachers than traditional subspecialist ward attendings.810

A typical hospitalist‐educator position is 80%‐90% clinical time, with 10%‐20% set aside for teaching. However, academic hospitalists are often expected to teach medical trainees concurrently with their clinical care activities, rather than during a separate, protected time.11 Thus, most hospitalist‐educator responsibilities do not occur during diastole, as may be conceived, but instead are add to the systole. Small amounts of protected diastolic time for a hospitalist‐educator can be used for related administrative activities, such as writing letters of recommendation, mentoring students and residents, doing creative thinking and curriculum development, and conducting educational research, such as evaluating a new educational program or curriculum. Some hospitalist‐educator positions, such as director of the residency program or internal medicine clerkship, are exceptions in that they generally include a greater amount of protected time, which may be earmarked for administrative activities and hands‐on teaching.

Education and Training

One possibility for advanced training in education is the addition of a chief resident year, either at a physician's own institution or at another academic center. Such a year provides an opportunity to consolidate knowledge, build a teaching portfolio, and accumulate expertise in an area such as evidence‐based medicine or perioperative care. Serving as a chief resident can enhance subsequent applications by being able to demonstrate the ability to teach and, more importantly, to assume a leadership role within an organization. These skills can be applied to a number of activities in an academic hospitalist program, such as heading a committee, teaching during inpatient service time, or developing a new course for students, residents, or faculty.

An advanced training program in medical education is also an option (Table 1). Offerings include medical education fellowship training, formal degree‐granting programs (such as a master's in health professions education), or short‐term intensive coursework. Fellowships and degree‐granting programs are generally 2‐year programs designed for health professionals who want to better prepare for educational leadership roles. Core topics include curriculum development, program evaluation, instruction, student assessment, current educational issues, research methods, and leadership. An alternative option for busy clinician‐educators is online or distance learning courses in medical education, which cover similar topics and skill sets. In early 2006 the Society of Hospital Medicine released the Core Competencies in Hospital Medicine, which can serve as a useful framework for developing novel inpatient curricula for faculty, residents, and students.12, 13

Medical Education
DescriptionLength of timeCostSource/website
Degrees/fellowships
Master's in health professional education (MHPE): Preparation for educational leadership roles. Typical coursework in curriculum development, program evaluation, instruction, student assessment, current educational issues, research methods, and leadership.Varies according to programTuition ranges from approximately $1500‐$4300Example: University of Illinois

http://www.uic.edu/com/mcme/mhpeweb/Home.html

Fellowship in medical education: Prepares faculty to pursue scholarship in medical education or educational leadership or to become effective teachers through workshops, coursework, and/or a mentored project. Often affiliated with a department of medical education.Varies according to program. Generally 1 year.Varies. May be subsidized in certain institutions as part of internal faculty development.Example: University of Michigan

http://www.med.umich.edu/meded/MESP/

Short‐term coursework
Harvard Macy Institute: Programs designed to promote leadership and scholarship in medical education1‐ or 2‐week programsFees for the year 2006 are $4500 USD.

http://www.harvardmacy.org

Stanford Faculty Development Center (SFDC): Train‐the‐trainer approach for clinical teaching and professionalism in contemporary practice4‐week training sessionsThe institutions of faculty selected for the month‐long training programs are asked to pay a fee of $5000. Transportation, housing and food are not included.

http://sfdc.stanford.edu/

Short‐term extramural courses offered by institutions such as the Harvard Macy Institute for Medical Educators and the Stanford Faculty Development Program in Teaching can also provide advanced instruction to hospitalist‐educators.14, 15 In addition to these training programs, the Society of General Internal Medicine, along with other professional societies, offers career development workshops for clinician educators on topics such as curriculum development and teaching skills.

Regardless of the type of training, adequate mentorship and resources are critical to the successful application of new skills to the design or evaluation of hospital‐based curricula. Mentorship may be available from institutional leaders in medical education, even those not formally affiliated with the hospitalist program. For instance, medical school leaders, such as deans, division chiefs, chairpersons, program directors, and clerkship directors, can often be helpful in guiding junior faculty in obtaining skills and time for teaching.

We encourage those interested in a career in medical education to begin volunteering at their institution early on. Volunteering to directly teach residents and students (eg, assisting in introduction to clinical medicine, giving lectures to third‐year clerks) can be a valuable way of becoming distinguished as a qualified teacher. Likewise, joining a professional medical society of individuals with similar interests can facilitate mentorship and skill acquisition. Certain professional medical societies, such as the American College of Physicians, promote national recognition through awarding fellowships, an honor for those physicians who have demonstrated superior competence in internal medicine, professional accomplishment, and scholarship.16 Developing concrete examples of expertise in the field, such as through the publication of abstracts and articles on medical education and development of curricula, help lead to advancement in the educational track. Clear focus on a career path, development of an intellectual product, positive learner evaluation of educational activities, and national recognition can all be used by an academic institution to evaluate suitability for promotion.

Rewards and Challenges

One of the rewards of a hospitalist‐educator career is being able to meaningfully interact with a variety of trainees, including medical students and residents. As teaching attendings, hospitalist‐educators are likely to engage students and residents for short‐term but intensive periods, resulting in the ability to influence career choice and professional growth as a physician.17 Hospitalists may be called on by trainees to serve as mentors or advisers and to write letters of recommendation. In addition, with experience, hospitalist‐educators are well positioned to serve in administrative roles in medical education, such as clerkship director or program director.

Burnout is a particular concern for hospitalist‐educators, given the heavy clinical demands of inpatient academic service combined with the additional pressure to be academically productive.5 Because of this, it is important to design academic hospitalist‐educator positions with a diastole that contains time to recover from the heavy clinical demands of inpatient service, in addition to providing time for career development activities.

Successful career development as an educator can be difficult. There are relatively few venues at which educational work can be peer‐evaluated and published, which are keys to successful academic promotion.18 Because some educational journals are highly competitive, one possibility way to get educational work disseminated is through the MedEd Portal, sponsored by the Association of American Medical Colleges, which allows peer review of medical educational materials, including innovative curricula.19 In addition to original research contributions, many scientific meetings and medical education journals also accept descriptions of interesting clinical vignettes and innovations in medical education. New online education journals, such as BMC Medical Education and Seminars in Medical Practice, have expanded publication opportunities.20

Limited opportunities are available to help fund research in medical education. Although funding may be more readily available to educators who focus on a particular clinical entity or patient population, most medical education research is conducted with inadequate funding and requires extensive donated time by committed faculty.21 For this reason, securing advanced training in medical education and having protected time will allow hospitalists on the educator track to compete more successfully for limited educational research dollars and to have sufficient time to produce and publish scholarly work, thus improving their chances of academic success and career satisfaction.

CLINICAL QUALITY AND OPERATIONS IMPROVEMENT (THE HOSPITALISTQUALITY EXPERT)

Hospitalists are increasingly being called on to lead clinical quality and operations improvement at academic teaching hospitals. Benefits to the institution include the consistent presence of a committed physician who is able to plan and execute change in the context of clinical care. This is in contrast to the transient nature of residents and nonhospitalist attending physicians, whose ability to participate in such initiatives is impaired by the scheduling of their rotations. Hospitalists, however, are often able to cultivate long‐standing relationships with nurses, case managers, and hospital administrators, thereby building the institutional clout to lead such initiatives while considering views from all the necessary stakeholders.22 Thus, they are in a good position to serve as physician champions and expedite the adoption of new innovations within hospitalist groups and among other physician groups and clinical staff.23, 24

Education and Training

Being a successful agent of change requires knowledge of the science of quality improvement coupled with the skills necessary to make such changes, such as the ability to perform a needs assessment, to develop measures of performance, to negotiate and motivate others to change behaviors, to adopt new tools and practices, and to implement and test interventions designed to improve care. It is possible for residents or junior faculty members to gain this experience through designing and implementing a quality improvement project during residency training under the direction of a mentor.25, 26 However, given the likely variability in such experience, there is no substitute for formal training in these core areas of hospital medicine.

A broad range of opportunities for advanced training in quality and operations improvement are available (Table 2). Choosing the correct program may depend on baseline expertise, availability, and the desired level of involvement. For example, introductions to these skills can be obtained through precourses or workshops at medical conferences such as the Institute of Healthcare Improvement or the Society of Hospital Medicine. For more in‐depth training, the Advanced Training Program (ATP) in Health Care Delivery Improvement, sponsored by Intermountain Healthcare, offers 12‐ to 21‐day in‐depth minicourses designed to train individuals for leadership positions in quality and safety.27 Lastly, more structured fellowships, such as the Veterans Affairs Quality Scholars Program or the George W. Merck Fellowships in Health Care Improvement, offer junior and midcareer faculty the opportunity to obtain formal training in the science of quality improvement.28, 29 Because early‐career hospitalists may face geographic and financial restrictions, exploration of local or institutional opportunities for advanced education in quality improvement can be particularly important.

Quality Improvement
DescriptionLength of timeCostSource/website
Degrees/fellowships
Veterans Association National Quality Scholars: Fellowship to learn and apply knowledge for improvement of health care2 yearsNo cost, application to fellowship program required

http://www.dartmouth.edu/cecs/

fellowships/vaqs.html
George W. Merck Fellowship: Mentored research or improvement project at Institute of Healthcare Improvement with a plan to return to home institution to execute change1 yearNo cost, application to fellowship program required

http://www.ihi.org/IHI/About/Fellowships/

Short‐term coursework
Intermountain Health Care: Designed to give executives and quality improvement leaders the necessary tools to conduct clinical practice improvement projects.20‐ and 12‐day training programs in Salt Lake City, UTTuition for the 20‐day program:

 

  • $8500 for the first person from each clinical team or organization

  • $8000 for the second person attending the same session

  • $7500 for the third person attending the same session

 

http://cme.ihc.com/xp/emhe/emnstitute/education/

Rewards and Challenges

Engaging in successful clinical or process improvement can be very rewarding, both professionally and personally. Professional gains include building new interdisciplinary relationships and infrastructure to continually monitor and improve key performance measures. In addition, a rigorous evaluation of this type of work can result in being able to make presentations at national meetings or to be published in a variety of peer‐reviewed medical journals, including specialty journals for quality improvement work, such as Quality and Safety in Healthcare and the Joint Commission Journal on Quality Improvement. Many national medical meetings, such as the Institute for Healthcare Improvement, the Society of Hospital Medicine and other subspecialty society meetings, also provide an opportunity to showcase innovations in practice.

Despite the potential rewards, it can also be challenging for academic hospitalists to participate in or lead quality improvement projects. One major challenge is ensuring that hospitalists are engaged in improvement work that is aligned with the interests of the hospital. Because most hospital administrators and frontline staff are employed by the hospital, whereas those comprising the academic faculty are employed by the university, this alignment is not always guaranteed. For example, an area of interest to a hospitalist that also could lead to academic productivity and career advancement might not be considered a priority area of improvement for the hospital because of competing clinical or operations improvements. In this scenario, it can be extremely difficult to engage other stakeholders such as nurses or administrative support staff in order to make a meaningful, sustainable change or improvement. To avoid this situation, it can be helpful from the outset to partner with hospital quality leaders in discussing priority areas, with attention to any potential interface in which hospitalist expertise is needed. In the event a potential project or area is identified, a hospitalist is particularly well positioned to serve as a physician champion, which is often key to the success of any hospitalwide initiative. In some cases, hospital funding may be available for these types of initiatives, increasing the likelihood of resource development for sustainable change.

RESEARCH (THE HOSPITALIST‐INVESTIGATOR)

Few hospitalists devote most of their time to clinical research. Having a strong research base is essential for the field of hospital medicine to gain credibility as a distinct specialty.4 Although the initial research in hospital medicine sought to prove the value of the field itself, hospitalists have now begun to focus on quality improvement and outcomes research.3032 Because of their unique position in clinical care, hospitalists are well situated to oversee inpatient data collection and perform research on a variety of conditions ranging from acute coronary syndromes to venous thromboembolism. Another potential area of research for hospitalists is participation in clinical trials focused on the inpatient setting. Although the proportion of time spent in research can vary widely, to become an independently successful clinical researcher typically requires a substantial amount of time be devoted to research. In general, at least 50% protected time, greater if possible, is recommended.

Education and Training

To develop a career around research generally requires advanced training in research methods. The most frequently used option for obtaining such training is through completing a clinical research fellowship in general internal medicine or an equivalent program, such as the fellowships administered by the Robert Wood Johnson Clinical Scholars Program (Table 3).33 Several academic centers also have developed such hospital medicine fellowships, which often can be tailored to provide the desired experience in research ethics, methodology, and statistical analysis.34, 35 In selecting a training program, prospective hospitalist‐researchers should consider the availability of suitable research mentors. Because hospital medicine as a field is relatively new, research mentors within the group of hospitalists may be scarce; if so, researchers should seek appropriate mentorship from established investigators in other programs or departments. Effective mentorship is a strong predictor of future research success.36

Research
DescriptionLength of timeCostSource/website
Degrees/fellowships
Hospital or General Medicine Fellowships: Designed to provide clinical research training through mentored projects and coursework with possible master's degreeGenerally 2‐year programsNo cost, application to program is required. Stipends vary. No cost, application to program is requiredHospital Medicine:

http://www.hospitalmedicine.org/

Content/NavigationMenu/Education/Hospital MedicinePrograms/Hospital_Medicine_Pr.htm General Medicine:

http://www.sgim.org/fellowshipdir.cfm

Robert Wood Johnson Clinical‐Scholars Program: Training in health services research with an emphasis on community‐based research and leadership training.2 yearsStipends currently range from $48,000 to $50,000 per year, depending on the training site.Robert Wood Johnson:

http://rwjcsp.stanford.edu/

Short‐term coursework
University‐based summer programs in clinical research (eg, Harvard University Summer Session for Public Health Studies which features graduate courses in epidemiology, biostatistics, economics, health care management, etc.)Intensive 3‐week courses in Harvard University Summer Session2004 tuition for each 2.5‐credit course was $1830. There is a nonrefundable deposit/registration fee of $125. These fees do not include certain course materials (ie, texts estimated at $60 per course).Example: Harvard School of Public Health

http://www.hsph.harvard.edu/summer/brochure/

Negotiating protected time can be challenging for new investigators, particularly when hospitalist salaries are generated by clinical activity. Some academic programs are willing to provide a few years of departmental support to promising young investigators in order to allow them to develop their research program and obtain additional funding. Several career development awards are available through the National Institutes of Health and through nonfederally funded sources.37, 38 These awards generally protect 3‐5 years of a researcher's time for research and require that a substantial proportion of time be devoted to that purpose, often at least 75%.

To gain visibility as a researcher, it is advantageous to present original findings at national meetings, such as those of the Society of Hospital Medicine, the Society of General Internal Medicine, and other subspecialty meetings.39, 40 These meetings not only increase awareness of a hospitalist's research but also provide opportunities for networking and developing collaboration on research. Many societies, including the Society of Hospital Medicine, have research abstract competitions and offer research grants for investigators that can help to fund projects and support protected time.

Rewards and Challenges

There are many rewards and opportunities for a hospitalist investigator, particularly because the field is young and there are many unanswered research questions related to inpatient medicine. There are also the intrinsic rewards of being devoted to scientific inquiry and having greater autonomy over how time is spent. A hospitalist's schedule can be well suited to research. Although attending on the wards can be very time‐consuming, time off the wards is often free of outpatient duties and can be entirely devoted to research.

There are also several challenges to becoming a successful researcher. The pressure to obtain grant funding and publish high‐quality scientific manuscripts is high. Obtaining sufficient protected time may be difficult in busy clinical departments, and applying for grant funding is both time‐consuming and highly competitive. It is very important to be familiar with the specific criteria for academic promotion at one's institution. Understanding these expectations can help to effectively prioritize activities. Standard requirements generally include number and quality of articles published in peer‐reviewed journals, successful application for research funding, national recognition in the field, service to the institution and research community, and evidence of research independence. One significant challenge is the lack of a single large funding source for hospital‐related research. Although the Agency for Healthcare Research and Quality funds studies related to hospital care, such as on the quality of care or cost effectiveness of various system‐based hospital care interventions, their budget for investigator‐initiated proposals is limited.41 One promising funding source for research in hospital care is from agencies and foundations dedicated to the aging population, such as the National Institute for Aging (NIA), the Hartford Foundation, and the Aetna Foundation, to name a few.42, 43 Yet research on hospital care alone, without detailed attention to issues unique to geriatric‐specific conditions or populations, is unlikely to be funded by these avenues. With few federal grant programs directly suited to the emerging research agenda in hospital medicine, hospitalist‐investigators may be at a disadvantage for obtaining tenure‐track positions, compared with their subspecialist colleagues, who may receive funding from NIH agencies or foundations dedicated to their own field.

ADMINISTRATION (THE HOSPITALIST‐ADMINISTRATOR)

Physician leaders in hospital administration are not new. Many hospitals already include physicians in senior management positions, such as chief medical officer.44 Naturally, a career in hospital administration is another potential path for diastole in academic medical centers.

Education and Training

Although a master of business, health administration, or medical management is not a prerequisite for the physician who wants to move into management, it is an increasingly important credential for senior administrative positions (Table 4). Primarily, it serves as a signal that a physician is committed to management and has a working knowledge of strategic planning, business models, human resources, leadership, and clinical operations. For physicians without formal business training who are interested in management, exploring internal opportunities is a necessary first step. Likewise, getting a business degree is not as important as management experience. The successful application of business skills requires practice, mentoring, and on‐the‐job experience. For hospitalists, this experience could be obtained by volunteering to serve on committees such as utilization review, quality assurance, credentialing, or medical staff executive committees. In lieu of a graduate degree, physicians may wish to participate in one of the many fellowships in health services administration. These programs generally aim to provide practical mentored learning experience in a health care organization and may last up to 2 years.45

Leadership/Administration
DescriptionLength of timeCostSource/website
Degrees/fellowships
Master's in business administration (MBA): General management core with option for courses specializing in health care.Generally 2‐year programVaries in accordance with each institution.Directory websites (MBA):

http://mba.gradschools.com/

Master's in health administration (MHA): Studies in analytic and management needs of health care.Generally 2‐year programVaries in accordance with each institution.Directory websites (MHA):

http://www.aupha.org/em4a/pages/emndex.cfm?pageid=3359

Fellowship in health services administration: Preceptor‐directed program that provides practical learning experience in a health care organization beyond graduate‐level academic instruction.Usually lasts 1‐2 years.Compensation varies. Median reported as $39,055.Directory (American College of Healthcare Executives):

http://www.ache.org/pgfd/guidelines_cont3.cfm

Short‐term coursework
Society of Hospital Medicine Leadership Academy: Instruction for hospitalists in leading change, communicating effectively, handling conflict and negotiation, doing strategic planning, and interpreting hospital business drivers. Held biannually.3‐ to 4‐day program$1400‐$1600. Discounted rate for members of Society of Hospital Medicine

http://www.hospitalmedicine.org/AM/Template.cfm?

Section=Home&TEMPLATE=/CM/HTMLDisplay. cfm&CONTENTID=5340

For hospitalists and trainees considering a career as an executive, the American College of Physician Executives can serve as a valuable resource.46 This organization, founded in 1975, offers educational resources, including publications, comprehensive CD‐ROM products, and 1‐day courses and master's degree programs in conjunction with several leading business schools in medical management. In addition, the Society of Hospital Medicine offers a Leadership Academy designed to assist practicing hospitalists in evaluating their leadership strengths and applying them to everyday management challenges.47 Such a program also can facilitate the development of a peer network and the mentoring relationships needed to achieve these goals.

Rewards and Challenges

The life of the physician executive can be rewarding, but making the transition may prove challenging. However, if physicians can navigate this transition successfully, they will likely find a wide array of opportunities, as demand for physician‐executives remains high.

One major challenge to becoming a physician‐executive is reconciling the administrative role with the initial desire to enter a career in clinical medicine.48 Physician‐executives who continue to see patients are more likely to be satisfied with their jobs than physician‐executives who do not.49 Physician‐executives also may feel they are being criticized by their purely clinical colleagues for working in the business or management of medicine.50 Actual or perceived lack of support may promote isolation and burnout.51 In addition, the constantly shifting landscape of health care administration results in a much more unstable environment than that found in clinical medicine. For example, the risk of termination for a physician‐executive is 20‐40 times higher than that for a practicing physician.50 The reasons for this higher risk include personal conflict with a boss, reorganization (ie, downsizing, merging, etc.), and immediate departure of a supervisor. Access to mentors, support groups, and the option to practice part time are all potential mechanisms to ensure long‐term success as a physician‐administrator.

CONCLUSIONS

As hospital medicine continues to grow and evolve, designing sustainable and rewarding academic careers will be crucial to the success of the field. Being able to balance clinical systole time with obtaining the skills to support nonclinical diastole time is important to ensuring a successful career as an academic hospitalist. We have described several possible career paths in teaching, research, quality improvement, and administration. By preparing future hospitalists with the knowledge and skills required to assume a variety of roles during their diastolic time, we hope to encourage the growth of hospitalist leaders with well‐developed skill sets. If hospitalists adequately prepare themselves, academic hospital medicine will likely remain sustainable and rewarding, and future generations of trainees will be inspired and prepared to enter the field.

Acknowledgements

We are grateful to Jennifer Higa and Kimberly Alvarez for their assistance in preparing this manuscript.

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  50. Broffman G.Controlled burn! Physician executives must be ready to handle job burnout, career stress.Physician Exec.2001;27(4):4245.
References
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  2. Meltzer D,Arora V,Zhang J, et al.Effects of inpatient experience on outcomes and costs in a multicenter trial of academic hospitalists.J Gen Intern Med.2005;20(s1):141142.
  3. Goldman L.The hospitalist movement.Ann Intern Med.1999;131:545.
  4. Williams MV.The future of hospital medicine: evolution or revolution?Am J Med.2004;117:446450.
  5. Wetterneck TB,Linzer M,Halls JJ, et al.Satisfaction and worklife of academic hospitalist and non‐hospitalist attendings on general medical inpatient rotations.J Gen Intern Med.2006;21(s4):128.
  6. Garibaldi RA,Popkave C,Bylsma W.Career plans for trainees in internal medicine residency programs.Acad Med.2005;80:507512.
  7. Arora V,Guardiano S,Donaldson D,Storch I,Hemstreet P.Closing the gap between internal medicine training and practice: recommendations from recent graduates.Amer J Med.2005;118:680687.
  8. Kripalani S,Pope AC,Rask K, et al..Hospitalists as teachers.J Gen Intern Med.2004;19(1):815.
  9. Hauer KE,Wachter RM.Implications of the hospitalist model for medical students' education.Acad Med.2001;76:324330.
  10. Chung P,Morrison J,Jin L,Levinson W,Humphrey H,Meltzer D.Resident satisfaction on an academic hospitalist service: time to teach.Am J Med.2002;112:597601.
  11. Jones RF,Gold JS.The present and future of appointment, tenure, and compensation policies for medical school clinical faculty.Acad Med.2001;76:9931004.
  12. Dressler DD,Pistoria MJ,Budnitz TL,McKean SC,Amin AN.Core competencies in hospital medicine: development and methodology.J Hosp Med.2006;1(1):4856.
  13. Pistoria MJ,Amin AN,Dressler DD,McKean SC,Budnitz TL.The core competencies in hospital medicine.J Hosp Med.2006;1(1).
  14. Harvard Macy Institute. Harvard College. Available at: http://www.harvardmacy.org/programs.asp?DocumentID=1. Accessed October 3,2005.
  15. Stanford Faculty Development Center. Stanford University. Available at http://sfdc.stanford.edu/. Accessed January 23,2006.
  16. American College of Physicians. Available at: http://www.acponline.org/college/membership/classes.htm#fellow. Accessed June 10,2006
  17. Arora V,Wetterneck TB,Schnipper JL, et al.Effect of the inpatient general medicine rotation on student pursuit of a generalist career.J Gen Intern Med.2006;21:471475.
  18. Lim JK,Golub RM.Graduate medical education research in the 21st century and JAMA on call.JAMA.2004;292:29132915.
  19. Association of American Medical Colleges. MedEd (PORTAL); Providing Online Resources to Advance Learning in Medical Education. Available at: http://www.aamc.org/meded/mededportal/start.htm. Accessed January 23,2006.
  20. BioMed Central. BMC Medical Education. Available at: http://www.biomedcentral.com/bmcmededuc/.Accessed January 23,2006.
  21. Reed DA,Kern DE,Levine RB,Wright SM.Costs and funding for published medical education research.JAMA.2005;294(9):10527.
  22. Dichter JR.Teamwork and hospital medicine. A vision for the future.Crit Care Nurse.2003;23(3):8,10–11.
  23. Rogers EM. (1995)Diffusion of Innovations.4th ed.The Free Press:,Toronto.
  24. Thompson GN,Estabrooks CA,Degner LF.Clarifying the concepts in knowledge transfer: a literature review.J Adv Nurs.2006;53:691701.
  25. Weingart SN,Tess A,Driver J,Aronson MD,Sands K.Creating a quality improvement elective for medical house officers.J Gen Intern Med.2004;19:861867.
  26. Djuricich AM,Ciccarelli M,Swigonski NL.A continuous quality improvement curriculum for residents: addressing core competency, improving systems.Acad Med.2004;79(10 Suppl):S657.
  27. Institute for Healthcare Delivery Research. Advanced Training Program in Health Care Delivery Improvement (ATP). Available at: http://www.ihc.com/xp/ihc/institute/education/atp/. Accessed October 3,2005.
  28. Veterans Health Administration. VA Quality Scholars Program. Available at: http://www.dartmouth.edu/∼cecs/fellowships/vaqs.html
  29. Institute for Healthcare Improvement. George W. Merck Fellowships. Available at: http://www.ihi.org/ihi. Accessed October 3,2005.
  30. Meltzer D,Manning WG,Morrison J, et al.Effects of physician experience on costs and outcomes on an academic general medicine service: results of a trial of hospitalists.Ann Intern Med.2002;137:866874.
  31. Auerbach A,Wachter R,Katz P,Showstack J,Baron R,Goldman L.Implementation of a voluntary hospitalist service at a community teaching hospital: improved clinical efficiency and patient outcomes.Ann Intern Med.2002;137:859865.
  32. Wachter RM,Goldman L.The hospitalist movement 5 years later.JAMA.2002;287:487494.
  33. Robert Wood Johnson Clinical Scholars Program. Stanford University (Palo Alto, CA). Available at: http://rwjcsp.stanford.edu/. Accessed October 3,2005.
  34. Sumant R,Rosenman D.Hospital Medicine Fellowship Update.Society of Hospital Medicine.The Hospitalist.2004;8(5):38.
  35. Ranji SR,Rosenman DJ,Amin AN,Kripalani S.Hospital medicine fellowships: works in progress.Am J Med.2006;119(1):72.e1e7.
  36. Luckhaupt S,Chin M,Mangione C, et al.Mentorship in Academic General Internal Medicine.J Gen Intern Med.2005;2(34):15.
  37. Gill TM,McDermott MM,Ibrahim SA,Petersen LA,Doebbeling BN.Getting funded. Career development awards for aspiring clinical investigators.J Gen Intern Med.2004;19(5 Pt 1):472478.
  38. K Kiosk—Information about NIH Career Development Awards. Available at: http://grants.nih.gov/training/careerdevelopmentawards.htm. Accessed March 20,2006.
  39. Research Career Development Awards for Junior Faculty and Fellows in General Internal Medicine. Available at: http://www.sgim.org/careerdevelopment.cfm. Accessed March 24,2006.
  40. Society of Hospital Medicine. Available at: http://www.hospitalmedicine.org//AM/Template.cfm?Section=Home. Accessed October 4,2005.
  41. Levison W,Linzer M.What is an academic general internist? Career options and training pathways.JAMA.2002;288:20452048.
  42. U.S. National Institutes of Health.National Institute on Aging. Available at: http://www.nia.nih.gov/. Accessed January 25,2006.
  43. John A.Hartford Foundation. Available from: http://www.jhartfound.org/. Accessed January 25,2006.
  44. Weil TP.Why will physicians in this new environment replace MHAs?Physician Exec.1996;22(2):510.
  45. Directory of Fellowships in Health Services Administration. Available at: http://www.ache.org/pgfd/purpose.cfm. Accessed March 24,2006.
  46. American College of Physician Executives. Available at: http://www.acpe.org/. Accessed October 3,2005.
  47. Society of Hospital Medicine. Leadership Academy statement. Available at: http://www.hospitalmedicine.org/AM/Template.cfm?Section=Search_Advanced_Search6(7):3740.
  48. O'Connor JP,Nash DB,Buehler ML,Bard M.Satisfaction higher for physician executives who treat patients, survey finds.Physician Exec.2002;28(3):1721.
  49. Lazarus A.Physician executives don't have to go it alone.Managed Care Magazine.2003. Available at: http://www.managedcaremag.com/archives/0307/0307.viewpoint_lazarus.html.Accessed January 25,year="2006"2006.
  50. Broffman G.Controlled burn! Physician executives must be ready to handle job burnout, career stress.Physician Exec.2001;27(4):4245.
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Strategies for a Safe and Effective Resident Sign‐Out

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Managing discontinuity in academic medical centers: Strategies for a safe and effective resident sign‐out

Modern‐day continuity of patient care in teaching hospitals, once remarkably high because of a cadre of sleep‐deprived residents, is now peppered with breaks, each accompanied by the transfer of patient care responsibility from one resident to another; a process often referred to as a handoff. Such transitions have long been a part of medical practice but have recently received increased attention because of restrictions in the duty hours of house staff. In July 2003 the Accreditation Council for Graduate Medical Education (ACGME) mandated reduced duty hours for all trainees in hopes of improving resident education and well‐being and patient safety.1 In fact, some studies have shown improved resident well‐being2 and fewer medical errors with reductions in duty hours,3, 4 but the growing consensus about the negative consequences of resident fatigue on patient safety has been accompanied by parallel concerns about the potential for information loss with each break in the continuity of care.5, 6

Although the tradeoff of increased discontinuity of care for fewer hours worked is sometimes characterized as an unintended consequence of duty hour regulations, it is in fact predictable and essential. As individuals work fewer hours, discontinuity must necessarily increase (assuming 24‐hour coverage).7 The extent to which this occurs may vary, but the link is consistent. At the University of California, San Francisco (UCSF), for example, we found that compliance with new duty hour requirements for internal medicine resulted in an average of 15 handoffs per patient during a 5‐day hospitalization. Each individual intern was involved in more than 300 handoffs in an average month‐long rotation, an increase of 40% since system changes were introduced to decrease duty hours. We found similar increases at Brigham and Women's Hospital (BWH) and the University of Chicago. Because U.S. teaching hospitals care for more than 6 million patients each year,8 the impact of these handoffs on the quality and efficiency of care is tremendous.

Discontinuity of care is currently managed by sign‐out, or the transfer of patient information from one physician to another. Recognizing the importance of information transfer at these vulnerable transition times for patients, the Joint Commission on Accreditation of Hospital Organizations (JCAHO) issued the 2006 National Patient Safety Goal 2E: Implement a standardized approach to hand off communications, including an opportunity to ask and respond to questions.9 Hospitals have little data to draw on to determine how to comply with this mandate and even less data to guide them in how to achieve its intended goals of improving communication and thus patient safety.

In an effort to better understand sign‐outs and ways to improve this process for house staff on in‐patient services, we reviewed data from the fields of aviation, communications, systems engineering, and human factors research, and we also searched the medical literature using key words pass‐off, handoff, sign‐out, duty hours, work hours, and discontinuity of care and MeSH headings Continuity of Patient Care Internship and Residency/*organization & administration, Personnel Staffing and Scheduling/*organization & administration, and Quality of Health Care. We also searched the websites of the Agency of Healthcare Quality and Research and the National Patient Safety Foundation. On the basis of these reviews, our experiences as hospitalist medical educators organizing resident sign‐out efforts at the University of California, San Francisco, the University of Chicago, and Brigham and Women's Hospital, and our efforts leading national training sessions on sign‐outs at the Society of General Internal Medicine (2004 and 2005), the Society of Hospital Medicine (2004), and the Association of Program Directors in Internal Medicine (2005, 2006), we propose a set of best practices regarding the content and process of sign‐out in an effort to improve communication between residents caring for hospitalized patients, assist programs in building safe and effective sign‐out systems, and improve the quality of patient care.

Effects of Discontinuity on Patient Safety

Research on the effects of discontinuity of care, although limited, suggests it has a negative impact on patient safety. In a study that investigated the institution of code 405 (the regulation that reduced duty hours in New York State), researchers found that the presumed increase in discontinuity with decreased duty hours resulted in delayed test ordering and an increased number of hospital complications.10 Another study found that the number of potentially preventable adverse events doubled when patients were under the care of a physician from a nonprimary team (eg, the cross‐covering intern).11 Studies have also linked resident discontinuity with longer length of stay, increased laboratory testing, and increased medication errors.12, 13

Managing Discontinuity: Sign‐Out as the Means of Information Transfer

In theory, more effective sign‐out systems should mitigate the potential for patient harm, but there is little in the literature describing current effective sign‐out practices or the best ways to design and implement such systems in the health care field. Examining information transfer mechanisms used in fields outside health care can assist in developing these systems.

Information Transfer in Other Industries

Although there is a paucity of data on sign‐out in the medical literature, information transfer has been the subject of substantial research in other industries in which safety depends on effective communication.

Aviation, for example, created systems and processes to improve handoff communication in response to accidents linked to failures in information transfer. One example, the 1977 collision of 2 747s on an airport runway in Tenerife, the Canary Islands, occurred after a garbled transmission from an air traffic controller to the cockpit of one of the aircraft. It was determined that a culture of adherence to a steep hierarchy prevented subordinates from questioning the captain's mistaken certainty that a runway was clear,14 an erroneous belief that was the basis for his decision to continue the aircraft on its course, resulting in its collision with the other airplane.

Subsequently, commercial aviation designed systems that standardized and formalized the process of information transfer and improved teamwork and coordination. These interventions were developed on the basis of detailed observations of cockpit interactions, reviews of communication errors, and focus groups.15 Because of these efforts, today's pilots use standardized checklists to transfer information content, communicate at designated times in specific undistracted environments, and use standard language and read‐backs to enhance understanding.16 The result has been a remarkable decrease in the risk of aviation crashes, one that most experts attribute in large part to these efforts to improve communication.17

Observation of how communication occurs in other high‐risk industries has informed the arena of effective information transfer. For example, direct observation of information transfer at NASA, in nuclear power plants, and in the railway industry identified specific strategies for effective handoffs/sign‐outs such as standardizing the information transferred, ensuring information is up to date, limiting interruptions, and having a structured face‐to‐face verbal interchange.18

Other strategies noted to be effective in diminishing errors are the use of a standardized phonetic alphabet to ensure that information is correctly heard and understood4 and having interactive verbal communication occur at a whiteboard.19

Information Transfer in Health Care

Those in the discipline of nursing have vast experience in the transfer of patient care information. The sign‐out process employed by nurses includes face‐to‐face discussions, typed information, and, most commonly, taped verbal communication.20 Interestingly, this process has not been subject to detailed scrutiny, and there is little information in the literature about best practices in sign‐out. Most articles in the literature on nursing handoffs are ethnographic descriptions of patient care responsibilities,21 on the basis of which, the authors advocate standardization of the information to be transferred, formalization of the channel used to communicate, and attention to increasing a culture of professionalism during sign‐out in order to improve efficiency.20, 22

There is little in the literature on transfer of care among physicians. Improvements in sign‐out have been suggested as part of broad strategies, such as increased training and information technology support,4, 7, 23, 24 and specific strategies have been offered such as managing barriers to communication, including specific types of data when transferring care,25 and involving nurses and senior physicians in sign‐outs.26 Specific outcomes data in this area have focused primarily on the use of computerized systems to improve information transfer. For example, the use of a computerized sign‐out system at Brigham and Women's Hospital (BWH), linked to the hospital's information system to ensure up‐to‐date information on patient demographics, medications, and laboratory values, has resulted in fewer errors,27 as have other similar systems.28 At the University of Washington, use of a similarly linked computerized sign‐out system resulted in fewer patients being missed on rounds and improvement in the quality of sign‐out and continuity of care according to resident self‐reports.29 Unfortunately, fewer than 10% of hospitals have such integrated hospitalwide information systems to support the sign‐out function.30

It has been noted that verbal communication, in concert with advances in technological communication, is important in information transfer in health care,18, 31 especially in emergent or urgent conditions.32 For example, eliminating the phoned‐in report from the lab to the ER and replacing it with delivery by an electronic reporting system lacking verbal communicationresulted in 45% of emergent lab results going unchecked.32 Structured verbal communication tools have been efficacious in improving information transfer outside the formal sign‐outfor example, read‐backs, which reduced errors in the reporting of critical laboratory values,33 and the SBAR (situation, background, assessment, recommendation) tool (designed to frame the transfer of critical information), which improved physician and nurse patient care information transfer in the in‐patient setting of the Kaiser Permanente health system.34

In focus groups and in response to formal and informal surveys, residents at our 3 sites suggested inclusion of the following information, provided in writing and orally, to improve sign‐outs: up‐to‐date administrative information (eg, room number, primary care physician); patient's recent cognitive or cardiopulmonary status; problems the patient had already experienced and treatments previously tried, both successfully and unsuccessfully; patient's code status and discussions on level of care; test results or consultation recommendations that were likely to come back while covering the patient and what to do with the results; and relevant psychosocial information (eg, complex family dynamics).35

The Current Practice of Sign‐Out

In examining sign‐outs at our 3 institutions, we found them to be unstructured and unstandardized. From discussion with faculty participating in national workshops on sign‐out, we found that most sign‐outs are conducted by interns, usually with little or no formal training. Templates, checklists, or other methods to standardize the content of the information transferred were rarely used.

We also noted that the vehicle for written sign‐out is highly variable. At UCSF, different residency training programs used a variety of modalities for written sign‐outs, including index cards, Excel spreadsheets, Word documents, and loose sheets of paper. Recently, the UCSF Department of Medicine designed a simple database (on Filemaker Pro) that allows members of the house staff to update their sign‐out information, share it with other house staff and nurses, and access it at locations throughout the hospital (Fig. 1). Although this database is not yet linked to the hospital information system (planned for 2006), anecdotally resident satisfaction with sign‐out has vastly improved since its implementation. The cost of design and implementation was approximately $10,000. At the University of Chicago, interns used Microsoft Word to create sign‐out sheets containing patient summaries to transfer information. However, during structured interviews, 95% of the interns reported that these sheets were frequently lost or misplaced.7 Although medicine residents at BWH use a computerized system to produce sign‐out sheets, this system did not guarantee complete and structured information. For example, a survey at BWH found that 56% of cross‐covering residents said that when paged about a patient overnight, the relevant information needed to care for that patient was present less than half the time; and 27% of residents reported being paged more than 3 times in the previous 2 weeks about a test result or consultant recommendation that they did not know was pending.36

Figure 1
UCSF Filemaker Pro written sign‐out vehicle.

The process of sign‐out also varied across disciplines and institutions. From our experiences at our sites and at the sites of faculty nationally, we found limited standardization about whether sign‐out was verbal, the data transmitted, and the setting in which it was transmitted. In fact, at UCSF most residents signed out verbally on the fly, wherever and whenever they could find the cross‐coverage intern. At BWH, only 37% of residents said that sign‐out occurred in a quiet place most of the time, and only 52% signed out on every patient both orally and in writing.36 At the University of Chicago, the sign‐out process was characterized by outright failures in communication because of omission of needed information (ie, medications, active or anticipated medical problems, etc.) or by failure‐prone communication (ie, lack of face‐to‐face communication, illegible writing). These failures often led to uncertainty in making patient care decisions, potentially resulting in inefficient or suboptimal care.35

Strategies for Safe and Effective Sign‐Out

Given the current landscape of variability in sign‐outs, the recognition that information lost during sign‐out may result in harm to patients, and evidence of improvements in information transfer in areas outside health care, we aimed to develop mechanisms to improve the sign‐out process for residents working in a hospital setting. These strategies are based on our review of the existing literature supplemented by our experiences at our 3 institutions.

Content of Sign‐Out

The elements of content necessary for safe and effective sign‐out can be divided into 5 broad categories (Table 1), contained in the mnemonic ANTICipate: Administrative information, New clinical information, specific Tasks to be performed, assessment of severity of Illness, and Contingency plans or anticipated problems (Table 1, Fig. 2).

Checklist for Elements of a Safe and Effective Written Sign‐outANTICipate
Administrative data
□ Patient name, age, sex
□ Medical record number
□ Room number
□ Admission date
□ Primary inpatient medical team, primary care physician
□ Family contact information
New information (clinical update)
□ Chief complaint, brief HPI, and diagnosis (or differential diagnosis)
□ Updated list of medications with doses, updated allergies
□ Updated, brief assessment by system/problem, with dates
□ Current baseline status (eg, mental status, cardiopulmonary, vital signs, especially if abnormal but stable)
□ Recent procedures and significant events
Tasks (what needs to be done)
□ Specific, using if‐then statements
□ Prepare cross‐coverage (eg, patient consent for blood transfusion)
□ Alert to incoming information (eg, study results, consultant recommendations), and what action, if any, needs to be taken during the cross‐coverage
Illness
□ Is the patient sick?
Contingency planning/Code status
□ What may go wrong and what to do about it
□ What has or has not worked before (eg, responds to 40 mg IV furosemide)
□ Difficult family or psychosocial situations
□ Code status, especially recent changes or family discussions
Figure 2
Example of a written sign‐out.

Several general points about this list should be noted. First, the sign‐out content is not meant to replace the chart. The information included reflects the goal of a sign‐out, namely, to provide enough information to allow for a safe transition in patient care. Information we believe is not essential to the sign‐out includes: a complete history and physical exam from the day of admission, a list of tasks already completed, and data necessary only to complete a discharge summary.

Sign‐out must be also be a closed loopthe process of signing in is as important as the process of signing out. This usually entails members of the primary team obtaining information from the cross‐covering physician when they resume care of the patient. The information conveyed in this case is different and includes details on events during cross‐coverage such as: 1) time called to assess patient; 2) reason for call; 3) a brief assessment of the patient, including vital signs; 4) actions taken, for example, medications given and tests ordered; and 5) rationale for those actions. Some of this information may also be included in the chart as an event note (see Fig. 3).

Figure 3
Example of patient event note.

The Vehicle for Sign‐Out

We recommend a computer‐assisted vehicle for patient information transfer. Ideally, this would be linked to the hospital information system to ensure accurate and up‐to‐date information Easy access to the computerized sign‐out is essential (eg, using a hospitalwide computer system, shared hard drive service, intranet, or PDA linked to the computer system), and it should be customizable for the varied needs of different services and departments. The system should have templates to standardize the content of sign‐out, contain robust backup systems, and be HIPAA compliant (ie, restrict access to required health care personnel). However, the perfect should not be the enemy of the good: systems that do not meet these criteria may still help to protect patients by providing legible, predictable, and accessible information.

Sign‐Out Processes

Verbal communication.

Although electronic solutions can facilitate the standardization of written content, face‐to‐face verbal communication adds additional value.19 We recommend that each patient be reviewed separately. Identification of each patient verbally ensures that those engaged in the sign‐out are discussing the same patient. Reiterating the major medical problems gives a snapshot of the patient and frames the sign‐out. The to‐do list, the list of tasks that the cross‐cover resident needs to complete during cross coverage, should be specific and articulated as if, then statements (eg, if the urine output is less than 1 L, then give 40 mg of IV furosemide). The receiver of sign‐out should read back to the person giving the sign‐out each item on the to‐do list (eg, So, I should check the ins and outs at about 10:00 pm, and give 40 of furosemide if the patient is not 1 L negative, right?).

Anticipated problems should also be verbally communicated to promote a dialogue. Points that cannot be adequately transferred in the written sign‐out are particularly important to transmit verbally. Examples include previous code discussions, unusual responses to treatment, and psychosocial and family issues. When delivering verbal sign‐out, it is important to consider the a priori knowledge of the recipient. How much knowledge about a patient is already shared between the outgoing and incoming physicians and the level of experience of the physicians may affect the extent to which information needs be transmitted.37 For instance, 2 experienced physicians who already have been working to cover the same patient will likely have an abbreviated discussion, in contrast to the lengthier sign‐out necessary if the outgoing and incoming physicians are interns, and the incoming intern has no prior knowledge of the patient. Similarly, it is likely the level of detail transmitted will need to be greater during a permanent transfer of patient care (ie, at the end of a resident's rotation) than during a brief, temporary transition (eg, overnight coverage).

The challenges of a busy inpatient service may preclude a complete verbal sign‐out for all patients; we contend, though, it is best to use these practices to the extent possible, especially for patients with treatment plans in flux, those whose status is tenuous, and those who have anticipated changes in status during cross‐coverage. One tool that may be effectively used in signing out such patients is the SBAR tool, according to which a brief description of the situation is given, followed by the background and the physician's specific assessment and complete recommendation.38 For example, a resident signing out might begin by stating, I have 18 patients to sign‐out to you. I'm going to describe 6 active patients in detail. Twelve others are fairly stable, and I will give you basic information about them, and the details are in the written sign‐out. One patient has a plan in flux. The situation is Mr. S. is having trouble breathing, the background is that he has both CHF and COPD, my assessment is that this is more cardiac than pulmonary, and I recommend that you see him first and discuss with the cardiology consultant. Using the tools described here (Table 2), a sign‐out of 15 patients of variable acuity could be verbally signed out in less than 10 minutes.

Checklist for Verbal Communication During Sign‐Out: The Who, What, Where, When, and How
WHO should participate in the sign‐out process?
□ Outgoing clinician primarily responsible for patient's care
□ Oncoming clinician who will be primarily responsible for patient's care (avoid passing this task to someone else, even if busy)
□ Consider supervision by experienced clinicians if early in training
WHAT content needs to be verbally communicated?
Use situation briefing model, or SBAR, technique:
SituationIdentify each patient (name, age, sex, chief complaint) and briefly state any major problems (active and those that may become active during cross‐coverage).
Backgroundpertinent information relevant to current care (eg, recent vitals and/or baseline exam, labs, test results, etc).
Assessmentworking diagnosis, response to treatment, anticipated problems during cross‐coverage including anything not adequately described using written form (eg, complex family discussions).
Recommendationto‐do lists and if/then recommendations.
WHERE should sign‐out occur?
□ Designated room or place for sign‐out (eg, avoid patient areas because of HIPPA requirements)
□ Proper lighting
□ Avoid excessive noise (eg, high‐traffic areas)
□ Minimize disruptions (eg, hand over pagers)
□ Ensure systems support for sign‐out (eg, computers, printer, paper, etc.)
WHEN is the optimal time for sign‐out?
□ Designated time when both parties can be present and pay attention (eg, beware of clinic, other obligations)
□ Have enough time for interactive questions at the end (eg, avoid rush at the end of the shift)
HOW should verbal communication be performed?
□ Face to face, allowing for questions
□ Verbalize data in the same order for each patient at each sign‐out
□ Read back all to‐do items
□ Adjust length and depth of review according to baseline knowledge of parties involved and type of transition in care

The Environment and setting.

To improve the setting of sign‐out, we recommend: a designated space that is well lit, quiet, and respects patient confidentiality and a designated time when sign‐out will occur. To limit known distractions and interruptions39, 40 in the hospital, we also recommend the outgoing physician hand off his or her pager to someone else during sign‐out. Also key to an environment conducive to information transfer is ensuring adequate computer support for electronic sign‐out and access to updated clinical information.

Organizational culture and institutional leadership.

The way residents transfer patient care information reflects the culture of the institution. Changing the culture to one in which interactive questioning is valued regardless of position in the hierarchy has been shown to reduce errors in aviation.41 Educating residents on the impact of sign‐outs on patient care is a first step toward improving the culture of sign‐out. Resident commitment to the new sign‐out can be gained by engaging residents in development of the process itself. To cement these changes into the culture, practitioners at all levels should be aware of and support the new system. The role of an institution's leaders in achieving these changes cannot be overlooked. Leaders will need to be creative in order to support sign‐out as described within the obvious constraints of money, time, personnel, and space. Gaining institutional buy‐in can start with heightening the awareness of leaders of the issues surrounding sign‐out, including patient safety, resident efficiency, and the financial impact of discontinuity. Ongoing evaluation of efforts to improve sign‐out is also crucial and can be accomplished with surveys, focus groups, and direct observation. Feeding back the positive impact of the changes to all involved stakeholders will promote confidence in the new systems and pride in their efforts.

CONCLUSIONS

Sign‐outs are a part of the current landscape of academic medical centers as well as hospitals at large. Interns, residents, and consulting fellows, not to mention nurses, physical therapists, and nutritionists, transfer patient care information at each transition point. There are few resources that can assist these caregivers in identifying and implementing the most effective ways to transfer patient care information. Hospitals and other care facilities are now mandated to develop standards and systems to improve sign‐out. On the basis of the limited literature to date and our own experiences, we have proposed standards and best practices to assist hospitals, training programs, and institutional leaders in designing safe and usable sign‐out systems. Effective implementation of the standards must include appropriate allocation of resources, individualization to meet specific needs of each program or institution, intensive training, and ongoing evaluation. Future research should focus on developing valid surrogate measures of continuity of care, conducting rigorous trials to determine the elements of sign‐out that lead to the best patient outcomes, and studying the most effective ways of implementing these improvements. By improving the content and process of sign‐out, we can meet the challenges of the new health care landscape while putting patient safety at the forefront.

References
  1. Philibert I,Friedmann P,Williams WT.New requirements for resident duty hours.JAMA.2002;288:11121114.
  2. Barden CB,Specht MC,McCarter MD,Daly JM,Fahey TJ.Effects of limited work hours on surgical training.J Am Coll Surg.2002;195:531538.
  3. Lockley SW,Cronin JW,Evans EE, et al.Effect of reducing interns' weekly work hours on sleep and attentional failures.N Engl J Med.2004;351:18291837.
  4. Landrigan CP,Rothschild JM,Cronin JW, et al.Effect of reducing interns' work hours on serious medical errors in intensive care units.N Engl J Med.2004;351:18381848.
  5. Mukherjee S.A precarious exchange.N Engl J Med.2004;351:18221824.
  6. Drazen JM.Awake and informed.N Engl J Med.2004;351:1884.
  7. Vidyarthi A. Fumbled handoff: missed communication between teams. Cases and Commentary: Hospital Medicine, Morbidity 269:374378.
  8. Petersen LA,Brennan TA,O'Neil AC,Cook EF,Lee TH.Does housestaff discontinuity of care increase the risk for preventable adverse events?Ann Intern Med.1994;121:866872.
  9. Lofgren RP,Gottlieb D,Williams RA,Rich EC.Post‐call transfer of resident responsibility: its effect on patient care.J Gen Intern Med.1990;5:501505.
  10. Gottlieb DJ,Parenti CM,Peterson CA,Lofgren RP.Effect of a change in house staff work schedule on resource utilization and patient care.Arch Intern Med.1991;151:20652070.
  11. Wachter RM,Shojania KG.Internal Bleeding: the Truth behind America's Terrifying Epidemic of Medical Mistakes.New York City:Rugged Land, LLC;2004:448.
  12. Pizzi L,Goldfarb NI,Nash DB.Crew resource management and its applications in medicine. In:Making Health Care Safer: A Critical Analysis of Patient Safety Practices. Evidence Report/Technology Assessment Number 43, AHRQ Publication 01‐E058.Rockville, MD:Agency for Healthcare Research and Quality;2001.
  13. Helmreich RL,Klineet JR,Wilhelm JA.System safety and threat and error management: the line operations safety audit (LOSA). In:Jensen RS, ed. Proceedings of the Eleventh International Symposium on Aviation Psychology.Columbus, OH:Ohio State University;2001:16.
  14. Thomas EJ,Sexton JB,Helmreich RL.Translating teamwork behaviours from aviation to healthcare: development of behavioural markers for neonatal resuscitation.Qual Saf Health Care.2004;13(Suppl 1):i57i64.
  15. Patterson ES RB,Woods DD,Chow R,Gomoes JO.Handoff strategies in settings with high consequences for failure: lessons for healthcare operations.Intl J Qual Health Care.2004;16:125132.
  16. Ambler S. Available at: http://www.agilemodeling.com/essays/communication.htm. Accessed December 15,2005.
  17. Miller C.Ensuring continuing care: styles and efficiency of the handover process.Aust J Adv Nurs.1998;16:2327.
  18. Manias E,Street A.The handover: uncovering the hidden practices of nurses.Intensive Crit Care Nurs.2000;16:373383.
  19. Sherlock C.The patient handover: a study of its form, function and efficiency.Nurs Stand.1995;9(52):3336.
  20. Volpp KGM,Grande D.Residents' suggestions for reducing errors in teaching hospitals.N Engl J Med.2003;348:851855.
  21. Vidyarthi A,Auerbach A.Is 80 the cost of saving lives? Reduced duty hours, errors, and cost.J Gen Intern Med.2005;20:969970.
  22. Solet DJ,Norvell JM,Rutan GH,Frankel RM.Lost in translation: challenges and opportunities in physician‐to‐physician communication during patient handoffs.Acad Med.2005;80:10941099.
  23. British Medical Association.Safe Handover: Safe Patients: Guidance on Clinical Handover for Clinicians and Managers.London:British Medical Association, Junior Doctors Committee;2004.
  24. Petersen LA,Orav EJ,Teich JM,O'Neil AC,Brennan TA.Using a computerized sign‐out program to improve continuity of inpatient care and prevent adverse events.Jt Comm J Qual Improv.1998;24(2):7787.
  25. Van Eaton EG,Horvath KD,Lober WB,Pellegrini CA.Organizing the transfer of patient care information: the development of a computerized resident sign‐out system.Surgery.2004;136:513.
  26. Van Eaton EG,Horvath KD,Lober WB,Rossini AJ,Pellegrini CA.A randomized, controlled trial evaluating the impact of a computerized rounding and sign‐out system on continuity of care and resident work hours.J Am Coll Surg.2005;200:538545.
  27. Ash JS,Gorman PN,Seshadri V,Hersh WR.Computerized physician order entry in U.S. hospitals: results of a 2002 survey.J Am Med Inform Assoc.2004;11:9599.
  28. Martin K,Carter L,Balciunas D,Sotoudeh F,Moore D,Westerfield J.The impact of verbal communication on physician prescribing patterns in hospitalized patients with diabetes.Diabetes Educ.2003;29:827836.
  29. Kilpatrick ES,Holding S.Use of computer terminals on wards to access emergency test results: a retrospective audit.Br Med J.2001;322:11011103.
  30. Barenfanger J,Sautter RL,Lang DL,Collins SM,Hacek DM,Peterson LR.Improving patient safety by repeating (read‐back) telephone reports of critical information.Am J Clin Pathol.2004;121:801803.
  31. Leonard M GS,Bonacum D.The human factor: the critical importance of effective teamwork and communication in providing safe care.Qual Saf Health Care.2004;13(Suppl 1):i85i90.
  32. Arora V,Johnson J,Lovinger D,Humphrey HJ,Meltzer DO.Communication failures in patient sign‐out and suggestions for improvement: a critical incident analysis.Qual Saf Health Care.2005;14:401407.
  33. Carty M,Smith C,Schnipper JL.Intern curriculum: the impact of a focused training program on the process and content of signout out patients. Harvard Medical School Education Day, Boston, MA;2004.
  34. Coiera E.When conversation is better than computation.J Am Med Inform Assoc.2000;7:277286.
  35. SBAR technique for communication: a situational briefing model. Available at: http://www.ihi.org/IHI/Topics/PatientSafety/SafetyGeneral/Tools/SBARTechniqueforCommunicationASituationalBriefingModel.htm. Accessed December2005.
  36. Vidyarthi AKP,Katz PP,Wall SD,Wachter RM,Auerbach AD.Impact of reduced duty hours on residents' educational satisfaction at the University of California, San Francisco.Acad Med.2006;81:7681.
  37. Coiera E,Tombs V.Communication behaviours in a hospital setting: an observational study.Br Med J.1998;316:673676.
  38. Sutcliffe KM,Lewton E,Rosenthal MM.Communication failures: an insidious contributor to medical mishapsAcad Med.2004;79(2):186194.
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Modern‐day continuity of patient care in teaching hospitals, once remarkably high because of a cadre of sleep‐deprived residents, is now peppered with breaks, each accompanied by the transfer of patient care responsibility from one resident to another; a process often referred to as a handoff. Such transitions have long been a part of medical practice but have recently received increased attention because of restrictions in the duty hours of house staff. In July 2003 the Accreditation Council for Graduate Medical Education (ACGME) mandated reduced duty hours for all trainees in hopes of improving resident education and well‐being and patient safety.1 In fact, some studies have shown improved resident well‐being2 and fewer medical errors with reductions in duty hours,3, 4 but the growing consensus about the negative consequences of resident fatigue on patient safety has been accompanied by parallel concerns about the potential for information loss with each break in the continuity of care.5, 6

Although the tradeoff of increased discontinuity of care for fewer hours worked is sometimes characterized as an unintended consequence of duty hour regulations, it is in fact predictable and essential. As individuals work fewer hours, discontinuity must necessarily increase (assuming 24‐hour coverage).7 The extent to which this occurs may vary, but the link is consistent. At the University of California, San Francisco (UCSF), for example, we found that compliance with new duty hour requirements for internal medicine resulted in an average of 15 handoffs per patient during a 5‐day hospitalization. Each individual intern was involved in more than 300 handoffs in an average month‐long rotation, an increase of 40% since system changes were introduced to decrease duty hours. We found similar increases at Brigham and Women's Hospital (BWH) and the University of Chicago. Because U.S. teaching hospitals care for more than 6 million patients each year,8 the impact of these handoffs on the quality and efficiency of care is tremendous.

Discontinuity of care is currently managed by sign‐out, or the transfer of patient information from one physician to another. Recognizing the importance of information transfer at these vulnerable transition times for patients, the Joint Commission on Accreditation of Hospital Organizations (JCAHO) issued the 2006 National Patient Safety Goal 2E: Implement a standardized approach to hand off communications, including an opportunity to ask and respond to questions.9 Hospitals have little data to draw on to determine how to comply with this mandate and even less data to guide them in how to achieve its intended goals of improving communication and thus patient safety.

In an effort to better understand sign‐outs and ways to improve this process for house staff on in‐patient services, we reviewed data from the fields of aviation, communications, systems engineering, and human factors research, and we also searched the medical literature using key words pass‐off, handoff, sign‐out, duty hours, work hours, and discontinuity of care and MeSH headings Continuity of Patient Care Internship and Residency/*organization & administration, Personnel Staffing and Scheduling/*organization & administration, and Quality of Health Care. We also searched the websites of the Agency of Healthcare Quality and Research and the National Patient Safety Foundation. On the basis of these reviews, our experiences as hospitalist medical educators organizing resident sign‐out efforts at the University of California, San Francisco, the University of Chicago, and Brigham and Women's Hospital, and our efforts leading national training sessions on sign‐outs at the Society of General Internal Medicine (2004 and 2005), the Society of Hospital Medicine (2004), and the Association of Program Directors in Internal Medicine (2005, 2006), we propose a set of best practices regarding the content and process of sign‐out in an effort to improve communication between residents caring for hospitalized patients, assist programs in building safe and effective sign‐out systems, and improve the quality of patient care.

Effects of Discontinuity on Patient Safety

Research on the effects of discontinuity of care, although limited, suggests it has a negative impact on patient safety. In a study that investigated the institution of code 405 (the regulation that reduced duty hours in New York State), researchers found that the presumed increase in discontinuity with decreased duty hours resulted in delayed test ordering and an increased number of hospital complications.10 Another study found that the number of potentially preventable adverse events doubled when patients were under the care of a physician from a nonprimary team (eg, the cross‐covering intern).11 Studies have also linked resident discontinuity with longer length of stay, increased laboratory testing, and increased medication errors.12, 13

Managing Discontinuity: Sign‐Out as the Means of Information Transfer

In theory, more effective sign‐out systems should mitigate the potential for patient harm, but there is little in the literature describing current effective sign‐out practices or the best ways to design and implement such systems in the health care field. Examining information transfer mechanisms used in fields outside health care can assist in developing these systems.

Information Transfer in Other Industries

Although there is a paucity of data on sign‐out in the medical literature, information transfer has been the subject of substantial research in other industries in which safety depends on effective communication.

Aviation, for example, created systems and processes to improve handoff communication in response to accidents linked to failures in information transfer. One example, the 1977 collision of 2 747s on an airport runway in Tenerife, the Canary Islands, occurred after a garbled transmission from an air traffic controller to the cockpit of one of the aircraft. It was determined that a culture of adherence to a steep hierarchy prevented subordinates from questioning the captain's mistaken certainty that a runway was clear,14 an erroneous belief that was the basis for his decision to continue the aircraft on its course, resulting in its collision with the other airplane.

Subsequently, commercial aviation designed systems that standardized and formalized the process of information transfer and improved teamwork and coordination. These interventions were developed on the basis of detailed observations of cockpit interactions, reviews of communication errors, and focus groups.15 Because of these efforts, today's pilots use standardized checklists to transfer information content, communicate at designated times in specific undistracted environments, and use standard language and read‐backs to enhance understanding.16 The result has been a remarkable decrease in the risk of aviation crashes, one that most experts attribute in large part to these efforts to improve communication.17

Observation of how communication occurs in other high‐risk industries has informed the arena of effective information transfer. For example, direct observation of information transfer at NASA, in nuclear power plants, and in the railway industry identified specific strategies for effective handoffs/sign‐outs such as standardizing the information transferred, ensuring information is up to date, limiting interruptions, and having a structured face‐to‐face verbal interchange.18

Other strategies noted to be effective in diminishing errors are the use of a standardized phonetic alphabet to ensure that information is correctly heard and understood4 and having interactive verbal communication occur at a whiteboard.19

Information Transfer in Health Care

Those in the discipline of nursing have vast experience in the transfer of patient care information. The sign‐out process employed by nurses includes face‐to‐face discussions, typed information, and, most commonly, taped verbal communication.20 Interestingly, this process has not been subject to detailed scrutiny, and there is little information in the literature about best practices in sign‐out. Most articles in the literature on nursing handoffs are ethnographic descriptions of patient care responsibilities,21 on the basis of which, the authors advocate standardization of the information to be transferred, formalization of the channel used to communicate, and attention to increasing a culture of professionalism during sign‐out in order to improve efficiency.20, 22

There is little in the literature on transfer of care among physicians. Improvements in sign‐out have been suggested as part of broad strategies, such as increased training and information technology support,4, 7, 23, 24 and specific strategies have been offered such as managing barriers to communication, including specific types of data when transferring care,25 and involving nurses and senior physicians in sign‐outs.26 Specific outcomes data in this area have focused primarily on the use of computerized systems to improve information transfer. For example, the use of a computerized sign‐out system at Brigham and Women's Hospital (BWH), linked to the hospital's information system to ensure up‐to‐date information on patient demographics, medications, and laboratory values, has resulted in fewer errors,27 as have other similar systems.28 At the University of Washington, use of a similarly linked computerized sign‐out system resulted in fewer patients being missed on rounds and improvement in the quality of sign‐out and continuity of care according to resident self‐reports.29 Unfortunately, fewer than 10% of hospitals have such integrated hospitalwide information systems to support the sign‐out function.30

It has been noted that verbal communication, in concert with advances in technological communication, is important in information transfer in health care,18, 31 especially in emergent or urgent conditions.32 For example, eliminating the phoned‐in report from the lab to the ER and replacing it with delivery by an electronic reporting system lacking verbal communicationresulted in 45% of emergent lab results going unchecked.32 Structured verbal communication tools have been efficacious in improving information transfer outside the formal sign‐outfor example, read‐backs, which reduced errors in the reporting of critical laboratory values,33 and the SBAR (situation, background, assessment, recommendation) tool (designed to frame the transfer of critical information), which improved physician and nurse patient care information transfer in the in‐patient setting of the Kaiser Permanente health system.34

In focus groups and in response to formal and informal surveys, residents at our 3 sites suggested inclusion of the following information, provided in writing and orally, to improve sign‐outs: up‐to‐date administrative information (eg, room number, primary care physician); patient's recent cognitive or cardiopulmonary status; problems the patient had already experienced and treatments previously tried, both successfully and unsuccessfully; patient's code status and discussions on level of care; test results or consultation recommendations that were likely to come back while covering the patient and what to do with the results; and relevant psychosocial information (eg, complex family dynamics).35

The Current Practice of Sign‐Out

In examining sign‐outs at our 3 institutions, we found them to be unstructured and unstandardized. From discussion with faculty participating in national workshops on sign‐out, we found that most sign‐outs are conducted by interns, usually with little or no formal training. Templates, checklists, or other methods to standardize the content of the information transferred were rarely used.

We also noted that the vehicle for written sign‐out is highly variable. At UCSF, different residency training programs used a variety of modalities for written sign‐outs, including index cards, Excel spreadsheets, Word documents, and loose sheets of paper. Recently, the UCSF Department of Medicine designed a simple database (on Filemaker Pro) that allows members of the house staff to update their sign‐out information, share it with other house staff and nurses, and access it at locations throughout the hospital (Fig. 1). Although this database is not yet linked to the hospital information system (planned for 2006), anecdotally resident satisfaction with sign‐out has vastly improved since its implementation. The cost of design and implementation was approximately $10,000. At the University of Chicago, interns used Microsoft Word to create sign‐out sheets containing patient summaries to transfer information. However, during structured interviews, 95% of the interns reported that these sheets were frequently lost or misplaced.7 Although medicine residents at BWH use a computerized system to produce sign‐out sheets, this system did not guarantee complete and structured information. For example, a survey at BWH found that 56% of cross‐covering residents said that when paged about a patient overnight, the relevant information needed to care for that patient was present less than half the time; and 27% of residents reported being paged more than 3 times in the previous 2 weeks about a test result or consultant recommendation that they did not know was pending.36

Figure 1
UCSF Filemaker Pro written sign‐out vehicle.

The process of sign‐out also varied across disciplines and institutions. From our experiences at our sites and at the sites of faculty nationally, we found limited standardization about whether sign‐out was verbal, the data transmitted, and the setting in which it was transmitted. In fact, at UCSF most residents signed out verbally on the fly, wherever and whenever they could find the cross‐coverage intern. At BWH, only 37% of residents said that sign‐out occurred in a quiet place most of the time, and only 52% signed out on every patient both orally and in writing.36 At the University of Chicago, the sign‐out process was characterized by outright failures in communication because of omission of needed information (ie, medications, active or anticipated medical problems, etc.) or by failure‐prone communication (ie, lack of face‐to‐face communication, illegible writing). These failures often led to uncertainty in making patient care decisions, potentially resulting in inefficient or suboptimal care.35

Strategies for Safe and Effective Sign‐Out

Given the current landscape of variability in sign‐outs, the recognition that information lost during sign‐out may result in harm to patients, and evidence of improvements in information transfer in areas outside health care, we aimed to develop mechanisms to improve the sign‐out process for residents working in a hospital setting. These strategies are based on our review of the existing literature supplemented by our experiences at our 3 institutions.

Content of Sign‐Out

The elements of content necessary for safe and effective sign‐out can be divided into 5 broad categories (Table 1), contained in the mnemonic ANTICipate: Administrative information, New clinical information, specific Tasks to be performed, assessment of severity of Illness, and Contingency plans or anticipated problems (Table 1, Fig. 2).

Checklist for Elements of a Safe and Effective Written Sign‐outANTICipate
Administrative data
□ Patient name, age, sex
□ Medical record number
□ Room number
□ Admission date
□ Primary inpatient medical team, primary care physician
□ Family contact information
New information (clinical update)
□ Chief complaint, brief HPI, and diagnosis (or differential diagnosis)
□ Updated list of medications with doses, updated allergies
□ Updated, brief assessment by system/problem, with dates
□ Current baseline status (eg, mental status, cardiopulmonary, vital signs, especially if abnormal but stable)
□ Recent procedures and significant events
Tasks (what needs to be done)
□ Specific, using if‐then statements
□ Prepare cross‐coverage (eg, patient consent for blood transfusion)
□ Alert to incoming information (eg, study results, consultant recommendations), and what action, if any, needs to be taken during the cross‐coverage
Illness
□ Is the patient sick?
Contingency planning/Code status
□ What may go wrong and what to do about it
□ What has or has not worked before (eg, responds to 40 mg IV furosemide)
□ Difficult family or psychosocial situations
□ Code status, especially recent changes or family discussions
Figure 2
Example of a written sign‐out.

Several general points about this list should be noted. First, the sign‐out content is not meant to replace the chart. The information included reflects the goal of a sign‐out, namely, to provide enough information to allow for a safe transition in patient care. Information we believe is not essential to the sign‐out includes: a complete history and physical exam from the day of admission, a list of tasks already completed, and data necessary only to complete a discharge summary.

Sign‐out must be also be a closed loopthe process of signing in is as important as the process of signing out. This usually entails members of the primary team obtaining information from the cross‐covering physician when they resume care of the patient. The information conveyed in this case is different and includes details on events during cross‐coverage such as: 1) time called to assess patient; 2) reason for call; 3) a brief assessment of the patient, including vital signs; 4) actions taken, for example, medications given and tests ordered; and 5) rationale for those actions. Some of this information may also be included in the chart as an event note (see Fig. 3).

Figure 3
Example of patient event note.

The Vehicle for Sign‐Out

We recommend a computer‐assisted vehicle for patient information transfer. Ideally, this would be linked to the hospital information system to ensure accurate and up‐to‐date information Easy access to the computerized sign‐out is essential (eg, using a hospitalwide computer system, shared hard drive service, intranet, or PDA linked to the computer system), and it should be customizable for the varied needs of different services and departments. The system should have templates to standardize the content of sign‐out, contain robust backup systems, and be HIPAA compliant (ie, restrict access to required health care personnel). However, the perfect should not be the enemy of the good: systems that do not meet these criteria may still help to protect patients by providing legible, predictable, and accessible information.

Sign‐Out Processes

Verbal communication.

Although electronic solutions can facilitate the standardization of written content, face‐to‐face verbal communication adds additional value.19 We recommend that each patient be reviewed separately. Identification of each patient verbally ensures that those engaged in the sign‐out are discussing the same patient. Reiterating the major medical problems gives a snapshot of the patient and frames the sign‐out. The to‐do list, the list of tasks that the cross‐cover resident needs to complete during cross coverage, should be specific and articulated as if, then statements (eg, if the urine output is less than 1 L, then give 40 mg of IV furosemide). The receiver of sign‐out should read back to the person giving the sign‐out each item on the to‐do list (eg, So, I should check the ins and outs at about 10:00 pm, and give 40 of furosemide if the patient is not 1 L negative, right?).

Anticipated problems should also be verbally communicated to promote a dialogue. Points that cannot be adequately transferred in the written sign‐out are particularly important to transmit verbally. Examples include previous code discussions, unusual responses to treatment, and psychosocial and family issues. When delivering verbal sign‐out, it is important to consider the a priori knowledge of the recipient. How much knowledge about a patient is already shared between the outgoing and incoming physicians and the level of experience of the physicians may affect the extent to which information needs be transmitted.37 For instance, 2 experienced physicians who already have been working to cover the same patient will likely have an abbreviated discussion, in contrast to the lengthier sign‐out necessary if the outgoing and incoming physicians are interns, and the incoming intern has no prior knowledge of the patient. Similarly, it is likely the level of detail transmitted will need to be greater during a permanent transfer of patient care (ie, at the end of a resident's rotation) than during a brief, temporary transition (eg, overnight coverage).

The challenges of a busy inpatient service may preclude a complete verbal sign‐out for all patients; we contend, though, it is best to use these practices to the extent possible, especially for patients with treatment plans in flux, those whose status is tenuous, and those who have anticipated changes in status during cross‐coverage. One tool that may be effectively used in signing out such patients is the SBAR tool, according to which a brief description of the situation is given, followed by the background and the physician's specific assessment and complete recommendation.38 For example, a resident signing out might begin by stating, I have 18 patients to sign‐out to you. I'm going to describe 6 active patients in detail. Twelve others are fairly stable, and I will give you basic information about them, and the details are in the written sign‐out. One patient has a plan in flux. The situation is Mr. S. is having trouble breathing, the background is that he has both CHF and COPD, my assessment is that this is more cardiac than pulmonary, and I recommend that you see him first and discuss with the cardiology consultant. Using the tools described here (Table 2), a sign‐out of 15 patients of variable acuity could be verbally signed out in less than 10 minutes.

Checklist for Verbal Communication During Sign‐Out: The Who, What, Where, When, and How
WHO should participate in the sign‐out process?
□ Outgoing clinician primarily responsible for patient's care
□ Oncoming clinician who will be primarily responsible for patient's care (avoid passing this task to someone else, even if busy)
□ Consider supervision by experienced clinicians if early in training
WHAT content needs to be verbally communicated?
Use situation briefing model, or SBAR, technique:
SituationIdentify each patient (name, age, sex, chief complaint) and briefly state any major problems (active and those that may become active during cross‐coverage).
Backgroundpertinent information relevant to current care (eg, recent vitals and/or baseline exam, labs, test results, etc).
Assessmentworking diagnosis, response to treatment, anticipated problems during cross‐coverage including anything not adequately described using written form (eg, complex family discussions).
Recommendationto‐do lists and if/then recommendations.
WHERE should sign‐out occur?
□ Designated room or place for sign‐out (eg, avoid patient areas because of HIPPA requirements)
□ Proper lighting
□ Avoid excessive noise (eg, high‐traffic areas)
□ Minimize disruptions (eg, hand over pagers)
□ Ensure systems support for sign‐out (eg, computers, printer, paper, etc.)
WHEN is the optimal time for sign‐out?
□ Designated time when both parties can be present and pay attention (eg, beware of clinic, other obligations)
□ Have enough time for interactive questions at the end (eg, avoid rush at the end of the shift)
HOW should verbal communication be performed?
□ Face to face, allowing for questions
□ Verbalize data in the same order for each patient at each sign‐out
□ Read back all to‐do items
□ Adjust length and depth of review according to baseline knowledge of parties involved and type of transition in care

The Environment and setting.

To improve the setting of sign‐out, we recommend: a designated space that is well lit, quiet, and respects patient confidentiality and a designated time when sign‐out will occur. To limit known distractions and interruptions39, 40 in the hospital, we also recommend the outgoing physician hand off his or her pager to someone else during sign‐out. Also key to an environment conducive to information transfer is ensuring adequate computer support for electronic sign‐out and access to updated clinical information.

Organizational culture and institutional leadership.

The way residents transfer patient care information reflects the culture of the institution. Changing the culture to one in which interactive questioning is valued regardless of position in the hierarchy has been shown to reduce errors in aviation.41 Educating residents on the impact of sign‐outs on patient care is a first step toward improving the culture of sign‐out. Resident commitment to the new sign‐out can be gained by engaging residents in development of the process itself. To cement these changes into the culture, practitioners at all levels should be aware of and support the new system. The role of an institution's leaders in achieving these changes cannot be overlooked. Leaders will need to be creative in order to support sign‐out as described within the obvious constraints of money, time, personnel, and space. Gaining institutional buy‐in can start with heightening the awareness of leaders of the issues surrounding sign‐out, including patient safety, resident efficiency, and the financial impact of discontinuity. Ongoing evaluation of efforts to improve sign‐out is also crucial and can be accomplished with surveys, focus groups, and direct observation. Feeding back the positive impact of the changes to all involved stakeholders will promote confidence in the new systems and pride in their efforts.

CONCLUSIONS

Sign‐outs are a part of the current landscape of academic medical centers as well as hospitals at large. Interns, residents, and consulting fellows, not to mention nurses, physical therapists, and nutritionists, transfer patient care information at each transition point. There are few resources that can assist these caregivers in identifying and implementing the most effective ways to transfer patient care information. Hospitals and other care facilities are now mandated to develop standards and systems to improve sign‐out. On the basis of the limited literature to date and our own experiences, we have proposed standards and best practices to assist hospitals, training programs, and institutional leaders in designing safe and usable sign‐out systems. Effective implementation of the standards must include appropriate allocation of resources, individualization to meet specific needs of each program or institution, intensive training, and ongoing evaluation. Future research should focus on developing valid surrogate measures of continuity of care, conducting rigorous trials to determine the elements of sign‐out that lead to the best patient outcomes, and studying the most effective ways of implementing these improvements. By improving the content and process of sign‐out, we can meet the challenges of the new health care landscape while putting patient safety at the forefront.

Modern‐day continuity of patient care in teaching hospitals, once remarkably high because of a cadre of sleep‐deprived residents, is now peppered with breaks, each accompanied by the transfer of patient care responsibility from one resident to another; a process often referred to as a handoff. Such transitions have long been a part of medical practice but have recently received increased attention because of restrictions in the duty hours of house staff. In July 2003 the Accreditation Council for Graduate Medical Education (ACGME) mandated reduced duty hours for all trainees in hopes of improving resident education and well‐being and patient safety.1 In fact, some studies have shown improved resident well‐being2 and fewer medical errors with reductions in duty hours,3, 4 but the growing consensus about the negative consequences of resident fatigue on patient safety has been accompanied by parallel concerns about the potential for information loss with each break in the continuity of care.5, 6

Although the tradeoff of increased discontinuity of care for fewer hours worked is sometimes characterized as an unintended consequence of duty hour regulations, it is in fact predictable and essential. As individuals work fewer hours, discontinuity must necessarily increase (assuming 24‐hour coverage).7 The extent to which this occurs may vary, but the link is consistent. At the University of California, San Francisco (UCSF), for example, we found that compliance with new duty hour requirements for internal medicine resulted in an average of 15 handoffs per patient during a 5‐day hospitalization. Each individual intern was involved in more than 300 handoffs in an average month‐long rotation, an increase of 40% since system changes were introduced to decrease duty hours. We found similar increases at Brigham and Women's Hospital (BWH) and the University of Chicago. Because U.S. teaching hospitals care for more than 6 million patients each year,8 the impact of these handoffs on the quality and efficiency of care is tremendous.

Discontinuity of care is currently managed by sign‐out, or the transfer of patient information from one physician to another. Recognizing the importance of information transfer at these vulnerable transition times for patients, the Joint Commission on Accreditation of Hospital Organizations (JCAHO) issued the 2006 National Patient Safety Goal 2E: Implement a standardized approach to hand off communications, including an opportunity to ask and respond to questions.9 Hospitals have little data to draw on to determine how to comply with this mandate and even less data to guide them in how to achieve its intended goals of improving communication and thus patient safety.

In an effort to better understand sign‐outs and ways to improve this process for house staff on in‐patient services, we reviewed data from the fields of aviation, communications, systems engineering, and human factors research, and we also searched the medical literature using key words pass‐off, handoff, sign‐out, duty hours, work hours, and discontinuity of care and MeSH headings Continuity of Patient Care Internship and Residency/*organization & administration, Personnel Staffing and Scheduling/*organization & administration, and Quality of Health Care. We also searched the websites of the Agency of Healthcare Quality and Research and the National Patient Safety Foundation. On the basis of these reviews, our experiences as hospitalist medical educators organizing resident sign‐out efforts at the University of California, San Francisco, the University of Chicago, and Brigham and Women's Hospital, and our efforts leading national training sessions on sign‐outs at the Society of General Internal Medicine (2004 and 2005), the Society of Hospital Medicine (2004), and the Association of Program Directors in Internal Medicine (2005, 2006), we propose a set of best practices regarding the content and process of sign‐out in an effort to improve communication between residents caring for hospitalized patients, assist programs in building safe and effective sign‐out systems, and improve the quality of patient care.

Effects of Discontinuity on Patient Safety

Research on the effects of discontinuity of care, although limited, suggests it has a negative impact on patient safety. In a study that investigated the institution of code 405 (the regulation that reduced duty hours in New York State), researchers found that the presumed increase in discontinuity with decreased duty hours resulted in delayed test ordering and an increased number of hospital complications.10 Another study found that the number of potentially preventable adverse events doubled when patients were under the care of a physician from a nonprimary team (eg, the cross‐covering intern).11 Studies have also linked resident discontinuity with longer length of stay, increased laboratory testing, and increased medication errors.12, 13

Managing Discontinuity: Sign‐Out as the Means of Information Transfer

In theory, more effective sign‐out systems should mitigate the potential for patient harm, but there is little in the literature describing current effective sign‐out practices or the best ways to design and implement such systems in the health care field. Examining information transfer mechanisms used in fields outside health care can assist in developing these systems.

Information Transfer in Other Industries

Although there is a paucity of data on sign‐out in the medical literature, information transfer has been the subject of substantial research in other industries in which safety depends on effective communication.

Aviation, for example, created systems and processes to improve handoff communication in response to accidents linked to failures in information transfer. One example, the 1977 collision of 2 747s on an airport runway in Tenerife, the Canary Islands, occurred after a garbled transmission from an air traffic controller to the cockpit of one of the aircraft. It was determined that a culture of adherence to a steep hierarchy prevented subordinates from questioning the captain's mistaken certainty that a runway was clear,14 an erroneous belief that was the basis for his decision to continue the aircraft on its course, resulting in its collision with the other airplane.

Subsequently, commercial aviation designed systems that standardized and formalized the process of information transfer and improved teamwork and coordination. These interventions were developed on the basis of detailed observations of cockpit interactions, reviews of communication errors, and focus groups.15 Because of these efforts, today's pilots use standardized checklists to transfer information content, communicate at designated times in specific undistracted environments, and use standard language and read‐backs to enhance understanding.16 The result has been a remarkable decrease in the risk of aviation crashes, one that most experts attribute in large part to these efforts to improve communication.17

Observation of how communication occurs in other high‐risk industries has informed the arena of effective information transfer. For example, direct observation of information transfer at NASA, in nuclear power plants, and in the railway industry identified specific strategies for effective handoffs/sign‐outs such as standardizing the information transferred, ensuring information is up to date, limiting interruptions, and having a structured face‐to‐face verbal interchange.18

Other strategies noted to be effective in diminishing errors are the use of a standardized phonetic alphabet to ensure that information is correctly heard and understood4 and having interactive verbal communication occur at a whiteboard.19

Information Transfer in Health Care

Those in the discipline of nursing have vast experience in the transfer of patient care information. The sign‐out process employed by nurses includes face‐to‐face discussions, typed information, and, most commonly, taped verbal communication.20 Interestingly, this process has not been subject to detailed scrutiny, and there is little information in the literature about best practices in sign‐out. Most articles in the literature on nursing handoffs are ethnographic descriptions of patient care responsibilities,21 on the basis of which, the authors advocate standardization of the information to be transferred, formalization of the channel used to communicate, and attention to increasing a culture of professionalism during sign‐out in order to improve efficiency.20, 22

There is little in the literature on transfer of care among physicians. Improvements in sign‐out have been suggested as part of broad strategies, such as increased training and information technology support,4, 7, 23, 24 and specific strategies have been offered such as managing barriers to communication, including specific types of data when transferring care,25 and involving nurses and senior physicians in sign‐outs.26 Specific outcomes data in this area have focused primarily on the use of computerized systems to improve information transfer. For example, the use of a computerized sign‐out system at Brigham and Women's Hospital (BWH), linked to the hospital's information system to ensure up‐to‐date information on patient demographics, medications, and laboratory values, has resulted in fewer errors,27 as have other similar systems.28 At the University of Washington, use of a similarly linked computerized sign‐out system resulted in fewer patients being missed on rounds and improvement in the quality of sign‐out and continuity of care according to resident self‐reports.29 Unfortunately, fewer than 10% of hospitals have such integrated hospitalwide information systems to support the sign‐out function.30

It has been noted that verbal communication, in concert with advances in technological communication, is important in information transfer in health care,18, 31 especially in emergent or urgent conditions.32 For example, eliminating the phoned‐in report from the lab to the ER and replacing it with delivery by an electronic reporting system lacking verbal communicationresulted in 45% of emergent lab results going unchecked.32 Structured verbal communication tools have been efficacious in improving information transfer outside the formal sign‐outfor example, read‐backs, which reduced errors in the reporting of critical laboratory values,33 and the SBAR (situation, background, assessment, recommendation) tool (designed to frame the transfer of critical information), which improved physician and nurse patient care information transfer in the in‐patient setting of the Kaiser Permanente health system.34

In focus groups and in response to formal and informal surveys, residents at our 3 sites suggested inclusion of the following information, provided in writing and orally, to improve sign‐outs: up‐to‐date administrative information (eg, room number, primary care physician); patient's recent cognitive or cardiopulmonary status; problems the patient had already experienced and treatments previously tried, both successfully and unsuccessfully; patient's code status and discussions on level of care; test results or consultation recommendations that were likely to come back while covering the patient and what to do with the results; and relevant psychosocial information (eg, complex family dynamics).35

The Current Practice of Sign‐Out

In examining sign‐outs at our 3 institutions, we found them to be unstructured and unstandardized. From discussion with faculty participating in national workshops on sign‐out, we found that most sign‐outs are conducted by interns, usually with little or no formal training. Templates, checklists, or other methods to standardize the content of the information transferred were rarely used.

We also noted that the vehicle for written sign‐out is highly variable. At UCSF, different residency training programs used a variety of modalities for written sign‐outs, including index cards, Excel spreadsheets, Word documents, and loose sheets of paper. Recently, the UCSF Department of Medicine designed a simple database (on Filemaker Pro) that allows members of the house staff to update their sign‐out information, share it with other house staff and nurses, and access it at locations throughout the hospital (Fig. 1). Although this database is not yet linked to the hospital information system (planned for 2006), anecdotally resident satisfaction with sign‐out has vastly improved since its implementation. The cost of design and implementation was approximately $10,000. At the University of Chicago, interns used Microsoft Word to create sign‐out sheets containing patient summaries to transfer information. However, during structured interviews, 95% of the interns reported that these sheets were frequently lost or misplaced.7 Although medicine residents at BWH use a computerized system to produce sign‐out sheets, this system did not guarantee complete and structured information. For example, a survey at BWH found that 56% of cross‐covering residents said that when paged about a patient overnight, the relevant information needed to care for that patient was present less than half the time; and 27% of residents reported being paged more than 3 times in the previous 2 weeks about a test result or consultant recommendation that they did not know was pending.36

Figure 1
UCSF Filemaker Pro written sign‐out vehicle.

The process of sign‐out also varied across disciplines and institutions. From our experiences at our sites and at the sites of faculty nationally, we found limited standardization about whether sign‐out was verbal, the data transmitted, and the setting in which it was transmitted. In fact, at UCSF most residents signed out verbally on the fly, wherever and whenever they could find the cross‐coverage intern. At BWH, only 37% of residents said that sign‐out occurred in a quiet place most of the time, and only 52% signed out on every patient both orally and in writing.36 At the University of Chicago, the sign‐out process was characterized by outright failures in communication because of omission of needed information (ie, medications, active or anticipated medical problems, etc.) or by failure‐prone communication (ie, lack of face‐to‐face communication, illegible writing). These failures often led to uncertainty in making patient care decisions, potentially resulting in inefficient or suboptimal care.35

Strategies for Safe and Effective Sign‐Out

Given the current landscape of variability in sign‐outs, the recognition that information lost during sign‐out may result in harm to patients, and evidence of improvements in information transfer in areas outside health care, we aimed to develop mechanisms to improve the sign‐out process for residents working in a hospital setting. These strategies are based on our review of the existing literature supplemented by our experiences at our 3 institutions.

Content of Sign‐Out

The elements of content necessary for safe and effective sign‐out can be divided into 5 broad categories (Table 1), contained in the mnemonic ANTICipate: Administrative information, New clinical information, specific Tasks to be performed, assessment of severity of Illness, and Contingency plans or anticipated problems (Table 1, Fig. 2).

Checklist for Elements of a Safe and Effective Written Sign‐outANTICipate
Administrative data
□ Patient name, age, sex
□ Medical record number
□ Room number
□ Admission date
□ Primary inpatient medical team, primary care physician
□ Family contact information
New information (clinical update)
□ Chief complaint, brief HPI, and diagnosis (or differential diagnosis)
□ Updated list of medications with doses, updated allergies
□ Updated, brief assessment by system/problem, with dates
□ Current baseline status (eg, mental status, cardiopulmonary, vital signs, especially if abnormal but stable)
□ Recent procedures and significant events
Tasks (what needs to be done)
□ Specific, using if‐then statements
□ Prepare cross‐coverage (eg, patient consent for blood transfusion)
□ Alert to incoming information (eg, study results, consultant recommendations), and what action, if any, needs to be taken during the cross‐coverage
Illness
□ Is the patient sick?
Contingency planning/Code status
□ What may go wrong and what to do about it
□ What has or has not worked before (eg, responds to 40 mg IV furosemide)
□ Difficult family or psychosocial situations
□ Code status, especially recent changes or family discussions
Figure 2
Example of a written sign‐out.

Several general points about this list should be noted. First, the sign‐out content is not meant to replace the chart. The information included reflects the goal of a sign‐out, namely, to provide enough information to allow for a safe transition in patient care. Information we believe is not essential to the sign‐out includes: a complete history and physical exam from the day of admission, a list of tasks already completed, and data necessary only to complete a discharge summary.

Sign‐out must be also be a closed loopthe process of signing in is as important as the process of signing out. This usually entails members of the primary team obtaining information from the cross‐covering physician when they resume care of the patient. The information conveyed in this case is different and includes details on events during cross‐coverage such as: 1) time called to assess patient; 2) reason for call; 3) a brief assessment of the patient, including vital signs; 4) actions taken, for example, medications given and tests ordered; and 5) rationale for those actions. Some of this information may also be included in the chart as an event note (see Fig. 3).

Figure 3
Example of patient event note.

The Vehicle for Sign‐Out

We recommend a computer‐assisted vehicle for patient information transfer. Ideally, this would be linked to the hospital information system to ensure accurate and up‐to‐date information Easy access to the computerized sign‐out is essential (eg, using a hospitalwide computer system, shared hard drive service, intranet, or PDA linked to the computer system), and it should be customizable for the varied needs of different services and departments. The system should have templates to standardize the content of sign‐out, contain robust backup systems, and be HIPAA compliant (ie, restrict access to required health care personnel). However, the perfect should not be the enemy of the good: systems that do not meet these criteria may still help to protect patients by providing legible, predictable, and accessible information.

Sign‐Out Processes

Verbal communication.

Although electronic solutions can facilitate the standardization of written content, face‐to‐face verbal communication adds additional value.19 We recommend that each patient be reviewed separately. Identification of each patient verbally ensures that those engaged in the sign‐out are discussing the same patient. Reiterating the major medical problems gives a snapshot of the patient and frames the sign‐out. The to‐do list, the list of tasks that the cross‐cover resident needs to complete during cross coverage, should be specific and articulated as if, then statements (eg, if the urine output is less than 1 L, then give 40 mg of IV furosemide). The receiver of sign‐out should read back to the person giving the sign‐out each item on the to‐do list (eg, So, I should check the ins and outs at about 10:00 pm, and give 40 of furosemide if the patient is not 1 L negative, right?).

Anticipated problems should also be verbally communicated to promote a dialogue. Points that cannot be adequately transferred in the written sign‐out are particularly important to transmit verbally. Examples include previous code discussions, unusual responses to treatment, and psychosocial and family issues. When delivering verbal sign‐out, it is important to consider the a priori knowledge of the recipient. How much knowledge about a patient is already shared between the outgoing and incoming physicians and the level of experience of the physicians may affect the extent to which information needs be transmitted.37 For instance, 2 experienced physicians who already have been working to cover the same patient will likely have an abbreviated discussion, in contrast to the lengthier sign‐out necessary if the outgoing and incoming physicians are interns, and the incoming intern has no prior knowledge of the patient. Similarly, it is likely the level of detail transmitted will need to be greater during a permanent transfer of patient care (ie, at the end of a resident's rotation) than during a brief, temporary transition (eg, overnight coverage).

The challenges of a busy inpatient service may preclude a complete verbal sign‐out for all patients; we contend, though, it is best to use these practices to the extent possible, especially for patients with treatment plans in flux, those whose status is tenuous, and those who have anticipated changes in status during cross‐coverage. One tool that may be effectively used in signing out such patients is the SBAR tool, according to which a brief description of the situation is given, followed by the background and the physician's specific assessment and complete recommendation.38 For example, a resident signing out might begin by stating, I have 18 patients to sign‐out to you. I'm going to describe 6 active patients in detail. Twelve others are fairly stable, and I will give you basic information about them, and the details are in the written sign‐out. One patient has a plan in flux. The situation is Mr. S. is having trouble breathing, the background is that he has both CHF and COPD, my assessment is that this is more cardiac than pulmonary, and I recommend that you see him first and discuss with the cardiology consultant. Using the tools described here (Table 2), a sign‐out of 15 patients of variable acuity could be verbally signed out in less than 10 minutes.

Checklist for Verbal Communication During Sign‐Out: The Who, What, Where, When, and How
WHO should participate in the sign‐out process?
□ Outgoing clinician primarily responsible for patient's care
□ Oncoming clinician who will be primarily responsible for patient's care (avoid passing this task to someone else, even if busy)
□ Consider supervision by experienced clinicians if early in training
WHAT content needs to be verbally communicated?
Use situation briefing model, or SBAR, technique:
SituationIdentify each patient (name, age, sex, chief complaint) and briefly state any major problems (active and those that may become active during cross‐coverage).
Backgroundpertinent information relevant to current care (eg, recent vitals and/or baseline exam, labs, test results, etc).
Assessmentworking diagnosis, response to treatment, anticipated problems during cross‐coverage including anything not adequately described using written form (eg, complex family discussions).
Recommendationto‐do lists and if/then recommendations.
WHERE should sign‐out occur?
□ Designated room or place for sign‐out (eg, avoid patient areas because of HIPPA requirements)
□ Proper lighting
□ Avoid excessive noise (eg, high‐traffic areas)
□ Minimize disruptions (eg, hand over pagers)
□ Ensure systems support for sign‐out (eg, computers, printer, paper, etc.)
WHEN is the optimal time for sign‐out?
□ Designated time when both parties can be present and pay attention (eg, beware of clinic, other obligations)
□ Have enough time for interactive questions at the end (eg, avoid rush at the end of the shift)
HOW should verbal communication be performed?
□ Face to face, allowing for questions
□ Verbalize data in the same order for each patient at each sign‐out
□ Read back all to‐do items
□ Adjust length and depth of review according to baseline knowledge of parties involved and type of transition in care

The Environment and setting.

To improve the setting of sign‐out, we recommend: a designated space that is well lit, quiet, and respects patient confidentiality and a designated time when sign‐out will occur. To limit known distractions and interruptions39, 40 in the hospital, we also recommend the outgoing physician hand off his or her pager to someone else during sign‐out. Also key to an environment conducive to information transfer is ensuring adequate computer support for electronic sign‐out and access to updated clinical information.

Organizational culture and institutional leadership.

The way residents transfer patient care information reflects the culture of the institution. Changing the culture to one in which interactive questioning is valued regardless of position in the hierarchy has been shown to reduce errors in aviation.41 Educating residents on the impact of sign‐outs on patient care is a first step toward improving the culture of sign‐out. Resident commitment to the new sign‐out can be gained by engaging residents in development of the process itself. To cement these changes into the culture, practitioners at all levels should be aware of and support the new system. The role of an institution's leaders in achieving these changes cannot be overlooked. Leaders will need to be creative in order to support sign‐out as described within the obvious constraints of money, time, personnel, and space. Gaining institutional buy‐in can start with heightening the awareness of leaders of the issues surrounding sign‐out, including patient safety, resident efficiency, and the financial impact of discontinuity. Ongoing evaluation of efforts to improve sign‐out is also crucial and can be accomplished with surveys, focus groups, and direct observation. Feeding back the positive impact of the changes to all involved stakeholders will promote confidence in the new systems and pride in their efforts.

CONCLUSIONS

Sign‐outs are a part of the current landscape of academic medical centers as well as hospitals at large. Interns, residents, and consulting fellows, not to mention nurses, physical therapists, and nutritionists, transfer patient care information at each transition point. There are few resources that can assist these caregivers in identifying and implementing the most effective ways to transfer patient care information. Hospitals and other care facilities are now mandated to develop standards and systems to improve sign‐out. On the basis of the limited literature to date and our own experiences, we have proposed standards and best practices to assist hospitals, training programs, and institutional leaders in designing safe and usable sign‐out systems. Effective implementation of the standards must include appropriate allocation of resources, individualization to meet specific needs of each program or institution, intensive training, and ongoing evaluation. Future research should focus on developing valid surrogate measures of continuity of care, conducting rigorous trials to determine the elements of sign‐out that lead to the best patient outcomes, and studying the most effective ways of implementing these improvements. By improving the content and process of sign‐out, we can meet the challenges of the new health care landscape while putting patient safety at the forefront.

References
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References
  1. Philibert I,Friedmann P,Williams WT.New requirements for resident duty hours.JAMA.2002;288:11121114.
  2. Barden CB,Specht MC,McCarter MD,Daly JM,Fahey TJ.Effects of limited work hours on surgical training.J Am Coll Surg.2002;195:531538.
  3. Lockley SW,Cronin JW,Evans EE, et al.Effect of reducing interns' weekly work hours on sleep and attentional failures.N Engl J Med.2004;351:18291837.
  4. Landrigan CP,Rothschild JM,Cronin JW, et al.Effect of reducing interns' work hours on serious medical errors in intensive care units.N Engl J Med.2004;351:18381848.
  5. Mukherjee S.A precarious exchange.N Engl J Med.2004;351:18221824.
  6. Drazen JM.Awake and informed.N Engl J Med.2004;351:1884.
  7. Vidyarthi A. Fumbled handoff: missed communication between teams. Cases and Commentary: Hospital Medicine, Morbidity 269:374378.
  8. Petersen LA,Brennan TA,O'Neil AC,Cook EF,Lee TH.Does housestaff discontinuity of care increase the risk for preventable adverse events?Ann Intern Med.1994;121:866872.
  9. Lofgren RP,Gottlieb D,Williams RA,Rich EC.Post‐call transfer of resident responsibility: its effect on patient care.J Gen Intern Med.1990;5:501505.
  10. Gottlieb DJ,Parenti CM,Peterson CA,Lofgren RP.Effect of a change in house staff work schedule on resource utilization and patient care.Arch Intern Med.1991;151:20652070.
  11. Wachter RM,Shojania KG.Internal Bleeding: the Truth behind America's Terrifying Epidemic of Medical Mistakes.New York City:Rugged Land, LLC;2004:448.
  12. Pizzi L,Goldfarb NI,Nash DB.Crew resource management and its applications in medicine. In:Making Health Care Safer: A Critical Analysis of Patient Safety Practices. Evidence Report/Technology Assessment Number 43, AHRQ Publication 01‐E058.Rockville, MD:Agency for Healthcare Research and Quality;2001.
  13. Helmreich RL,Klineet JR,Wilhelm JA.System safety and threat and error management: the line operations safety audit (LOSA). In:Jensen RS, ed. Proceedings of the Eleventh International Symposium on Aviation Psychology.Columbus, OH:Ohio State University;2001:16.
  14. Thomas EJ,Sexton JB,Helmreich RL.Translating teamwork behaviours from aviation to healthcare: development of behavioural markers for neonatal resuscitation.Qual Saf Health Care.2004;13(Suppl 1):i57i64.
  15. Patterson ES RB,Woods DD,Chow R,Gomoes JO.Handoff strategies in settings with high consequences for failure: lessons for healthcare operations.Intl J Qual Health Care.2004;16:125132.
  16. Ambler S. Available at: http://www.agilemodeling.com/essays/communication.htm. Accessed December 15,2005.
  17. Miller C.Ensuring continuing care: styles and efficiency of the handover process.Aust J Adv Nurs.1998;16:2327.
  18. Manias E,Street A.The handover: uncovering the hidden practices of nurses.Intensive Crit Care Nurs.2000;16:373383.
  19. Sherlock C.The patient handover: a study of its form, function and efficiency.Nurs Stand.1995;9(52):3336.
  20. Volpp KGM,Grande D.Residents' suggestions for reducing errors in teaching hospitals.N Engl J Med.2003;348:851855.
  21. Vidyarthi A,Auerbach A.Is 80 the cost of saving lives? Reduced duty hours, errors, and cost.J Gen Intern Med.2005;20:969970.
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Issue
Journal of Hospital Medicine - 1(4)
Issue
Journal of Hospital Medicine - 1(4)
Page Number
257-266
Page Number
257-266
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Managing discontinuity in academic medical centers: Strategies for a safe and effective resident sign‐out
Display Headline
Managing discontinuity in academic medical centers: Strategies for a safe and effective resident sign‐out
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systems of care, medical education, patient safety
Legacy Keywords
systems of care, medical education, patient safety
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