Patient-centered care and distress screening: tracking the sixth vital sign

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Patient-centered care and distress screening: tracking the sixth vital sign

We often make note in these pages of the remarkable advances occurring in the realm of new oncologic therapeutics based on the burgeoning understanding of cancer biology. Although no one would argue about the importance of treating the cancer, we should always remember that the goal of treatment is to take care of the patient as a whole, working also to heal the emotional, psychological, and social upheaval that can follow a cancer diagnosis.

Indeed, that focus on the patient’s overall needs is now termed patient-centered care, and it is a fundamental attribute in approaching any therapeutic maneuver. No group of patients requires a more comprehensive approach to patient-centered care than do cancer patients. Faced with an existential crisis, huge costs of care, physical and psychological symptoms, and frequent and progressive loss of independence and function, it is no surprise that these patients— and their families—routinely suffer great psychosocial distress while battling the disease.

The Institute of Medicine’s 2007 report Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs was an attempt to categorize the challenges faced by cancer patients and the scope of available services for addressing those challenges at the local, regional, and national levels. I was privileged to serve on the committee that reviewed the evidence and formulated solutions to the problem. A number of recommendations arose from that report.


* For a PDF of the full article, click in the link to the left of this introduction.

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We often make note in these pages of the remarkable advances occurring in the realm of new oncologic therapeutics based on the burgeoning understanding of cancer biology. Although no one would argue about the importance of treating the cancer, we should always remember that the goal of treatment is to take care of the patient as a whole, working also to heal the emotional, psychological, and social upheaval that can follow a cancer diagnosis.

Indeed, that focus on the patient’s overall needs is now termed patient-centered care, and it is a fundamental attribute in approaching any therapeutic maneuver. No group of patients requires a more comprehensive approach to patient-centered care than do cancer patients. Faced with an existential crisis, huge costs of care, physical and psychological symptoms, and frequent and progressive loss of independence and function, it is no surprise that these patients— and their families—routinely suffer great psychosocial distress while battling the disease.

The Institute of Medicine’s 2007 report Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs was an attempt to categorize the challenges faced by cancer patients and the scope of available services for addressing those challenges at the local, regional, and national levels. I was privileged to serve on the committee that reviewed the evidence and formulated solutions to the problem. A number of recommendations arose from that report.


* For a PDF of the full article, click in the link to the left of this introduction.

We often make note in these pages of the remarkable advances occurring in the realm of new oncologic therapeutics based on the burgeoning understanding of cancer biology. Although no one would argue about the importance of treating the cancer, we should always remember that the goal of treatment is to take care of the patient as a whole, working also to heal the emotional, psychological, and social upheaval that can follow a cancer diagnosis.

Indeed, that focus on the patient’s overall needs is now termed patient-centered care, and it is a fundamental attribute in approaching any therapeutic maneuver. No group of patients requires a more comprehensive approach to patient-centered care than do cancer patients. Faced with an existential crisis, huge costs of care, physical and psychological symptoms, and frequent and progressive loss of independence and function, it is no surprise that these patients— and their families—routinely suffer great psychosocial distress while battling the disease.

The Institute of Medicine’s 2007 report Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs was an attempt to categorize the challenges faced by cancer patients and the scope of available services for addressing those challenges at the local, regional, and national levels. I was privileged to serve on the committee that reviewed the evidence and formulated solutions to the problem. A number of recommendations arose from that report.


* For a PDF of the full article, click in the link to the left of this introduction.

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The old and the new

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I recently attended the 14th World Conference on Lung Cancer (WCLC), a biennial multidisciplinary meeting for medical oncologists, surgeons, pulmonologists, radiation oncologists, and pathologists. The medical oncology portion of this conference was abuzz with excitement about the prospects of molecularly targeted therapies.Five years ago, few would have predicted that lung cancer would be the disease leading the way into the personalized medicine era in oncology. The recent discovery of a small number of critical genes that act as driving mutations for non-small cell lung cancer (NSCLC) has set the stage for the development of targeted agents against these mutations.

Gene mutations and molecular targeting
The Lung Cancer Mutation Consortium, comprised of 14 US-based cancer centers and sponsored by the National Cancer Institute, reported at the conference that mutations could be identified in 54% of adenocarcinomas, including genes such as KRAS, EGFR, BRAF, HER2, PI3KCA, ALK,MET, and others. Each of these genes has drugs either in clinical development or already marketed for other diseases with the same genetic alterations.Of note is that 97% of these mutations were mutually exclusive, suggesting that only one drug will be necessary to treat each of the subgroups. Proof of this concept is the development of crizotinib, a small molecule that inhibits the EML4-ALK fusion gene/protein with remarkable activity—over 80% of patients respond to this drug. Its approval is eagerly awaited.

Another exciting report presented at the WCLC investigated genetic abnormalities in the second most common subtype of NSCLC—squamous cell. Investigators used a combination of methods to identify genetic mutations, amplifications, or deletions in almost two-thirds of patients with this disease, setting the stage for molecularly targeted treatment in this group as well.
We already have adopted pathway inhibition as a standard in lung cancer patients who harbor an epidermal growth factor receptor (EGFR) mutation, with increasing evidence suggesting that tyrosine kinase inhibitors such as erlotinib (Tarceva) are superior for first-line treatment of EGFR-mutated adenocarcinoma. Molecular diagnostics to guide treatment in the community setting is now firmly established in the most common diseases we see—breast, colon, and lung cancers.

And yet amid all of this excitement regarding novel pathways,validated targets, next-generation massively parallel sequencing, and so on, we must not forget that the majority of cancers are treated in both the adjuvant and metastatic setting with tried-and-true chemotherapeutic or endocrine agents. I even make a point of telling the fellows training with me that I am fairly confident that they will be giving chemotherapy throughout their careers, although it will certainly not dominate as it does today.

Revisiting mechanisms of action
All oncologists need to refamiliarize themselves with the mechanisms of action for the drugs that we use daily. In truth, each of the traditional chemotherapy agents are in fact targeting a cellular molecular pathway. It’s just that we previously lacked the technology and knowledge to identify the specific target. For that reason, I am excited about two comprehensive reviews in this issue of Community Oncology.

The first is a discussion of the estrogen receptor signaling pathway by Adam Brufsky (page 343).Much exciting knowledge has been gained over the past decade in understanding mechanisms of resistance to this oldest of validated targets. Now, trying to block alternative pathways of estrogen receptor activation in conjunction with aromatase inhibitors or other endocrine agents is the focus of much active research.

Also in this issue is a comprehensive review by Michael Trigg and Anne Flanagan-Minick of the mechanisms of action of commonly used anticancer agents (page 357). This is essential reading, as it discusses both classic cytotoxic agents and newer signal transduction modifiers. But perhaps most importantly, this review emphasizes the current thinking that most advanced epithelial tumors will not be brought under control with a single therapeutic agent, a lesson we learned in the era of cytoxic drugs only. In fact, it is likely that the landscape will be dramatically more complex as agents from different classes are necessarily combined to achieve maximum effect.

More and more it appears that integrating personalized medicine into a system of practice-based guidelines will be a formidable challenge. Still, there is a great opportunity for community oncologists to prove value to their third-party payers and directly to patients for the high-level decision making required to provide optimal care. Such decision making must be part of the value equation as reimbursement moves away from margins on drug acquisition and to oncologists providing the best care based on their knowledge and informatics resources.

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I recently attended the 14th World Conference on Lung Cancer (WCLC), a biennial multidisciplinary meeting for medical oncologists, surgeons, pulmonologists, radiation oncologists, and pathologists. The medical oncology portion of this conference was abuzz with excitement about the prospects of molecularly targeted therapies.Five years ago, few would have predicted that lung cancer would be the disease leading the way into the personalized medicine era in oncology. The recent discovery of a small number of critical genes that act as driving mutations for non-small cell lung cancer (NSCLC) has set the stage for the development of targeted agents against these mutations.

Gene mutations and molecular targeting
The Lung Cancer Mutation Consortium, comprised of 14 US-based cancer centers and sponsored by the National Cancer Institute, reported at the conference that mutations could be identified in 54% of adenocarcinomas, including genes such as KRAS, EGFR, BRAF, HER2, PI3KCA, ALK,MET, and others. Each of these genes has drugs either in clinical development or already marketed for other diseases with the same genetic alterations.Of note is that 97% of these mutations were mutually exclusive, suggesting that only one drug will be necessary to treat each of the subgroups. Proof of this concept is the development of crizotinib, a small molecule that inhibits the EML4-ALK fusion gene/protein with remarkable activity—over 80% of patients respond to this drug. Its approval is eagerly awaited.

Another exciting report presented at the WCLC investigated genetic abnormalities in the second most common subtype of NSCLC—squamous cell. Investigators used a combination of methods to identify genetic mutations, amplifications, or deletions in almost two-thirds of patients with this disease, setting the stage for molecularly targeted treatment in this group as well.
We already have adopted pathway inhibition as a standard in lung cancer patients who harbor an epidermal growth factor receptor (EGFR) mutation, with increasing evidence suggesting that tyrosine kinase inhibitors such as erlotinib (Tarceva) are superior for first-line treatment of EGFR-mutated adenocarcinoma. Molecular diagnostics to guide treatment in the community setting is now firmly established in the most common diseases we see—breast, colon, and lung cancers.

And yet amid all of this excitement regarding novel pathways,validated targets, next-generation massively parallel sequencing, and so on, we must not forget that the majority of cancers are treated in both the adjuvant and metastatic setting with tried-and-true chemotherapeutic or endocrine agents. I even make a point of telling the fellows training with me that I am fairly confident that they will be giving chemotherapy throughout their careers, although it will certainly not dominate as it does today.

Revisiting mechanisms of action
All oncologists need to refamiliarize themselves with the mechanisms of action for the drugs that we use daily. In truth, each of the traditional chemotherapy agents are in fact targeting a cellular molecular pathway. It’s just that we previously lacked the technology and knowledge to identify the specific target. For that reason, I am excited about two comprehensive reviews in this issue of Community Oncology.

The first is a discussion of the estrogen receptor signaling pathway by Adam Brufsky (page 343).Much exciting knowledge has been gained over the past decade in understanding mechanisms of resistance to this oldest of validated targets. Now, trying to block alternative pathways of estrogen receptor activation in conjunction with aromatase inhibitors or other endocrine agents is the focus of much active research.

Also in this issue is a comprehensive review by Michael Trigg and Anne Flanagan-Minick of the mechanisms of action of commonly used anticancer agents (page 357). This is essential reading, as it discusses both classic cytotoxic agents and newer signal transduction modifiers. But perhaps most importantly, this review emphasizes the current thinking that most advanced epithelial tumors will not be brought under control with a single therapeutic agent, a lesson we learned in the era of cytoxic drugs only. In fact, it is likely that the landscape will be dramatically more complex as agents from different classes are necessarily combined to achieve maximum effect.

More and more it appears that integrating personalized medicine into a system of practice-based guidelines will be a formidable challenge. Still, there is a great opportunity for community oncologists to prove value to their third-party payers and directly to patients for the high-level decision making required to provide optimal care. Such decision making must be part of the value equation as reimbursement moves away from margins on drug acquisition and to oncologists providing the best care based on their knowledge and informatics resources.

I recently attended the 14th World Conference on Lung Cancer (WCLC), a biennial multidisciplinary meeting for medical oncologists, surgeons, pulmonologists, radiation oncologists, and pathologists. The medical oncology portion of this conference was abuzz with excitement about the prospects of molecularly targeted therapies.Five years ago, few would have predicted that lung cancer would be the disease leading the way into the personalized medicine era in oncology. The recent discovery of a small number of critical genes that act as driving mutations for non-small cell lung cancer (NSCLC) has set the stage for the development of targeted agents against these mutations.

Gene mutations and molecular targeting
The Lung Cancer Mutation Consortium, comprised of 14 US-based cancer centers and sponsored by the National Cancer Institute, reported at the conference that mutations could be identified in 54% of adenocarcinomas, including genes such as KRAS, EGFR, BRAF, HER2, PI3KCA, ALK,MET, and others. Each of these genes has drugs either in clinical development or already marketed for other diseases with the same genetic alterations.Of note is that 97% of these mutations were mutually exclusive, suggesting that only one drug will be necessary to treat each of the subgroups. Proof of this concept is the development of crizotinib, a small molecule that inhibits the EML4-ALK fusion gene/protein with remarkable activity—over 80% of patients respond to this drug. Its approval is eagerly awaited.

Another exciting report presented at the WCLC investigated genetic abnormalities in the second most common subtype of NSCLC—squamous cell. Investigators used a combination of methods to identify genetic mutations, amplifications, or deletions in almost two-thirds of patients with this disease, setting the stage for molecularly targeted treatment in this group as well.
We already have adopted pathway inhibition as a standard in lung cancer patients who harbor an epidermal growth factor receptor (EGFR) mutation, with increasing evidence suggesting that tyrosine kinase inhibitors such as erlotinib (Tarceva) are superior for first-line treatment of EGFR-mutated adenocarcinoma. Molecular diagnostics to guide treatment in the community setting is now firmly established in the most common diseases we see—breast, colon, and lung cancers.

And yet amid all of this excitement regarding novel pathways,validated targets, next-generation massively parallel sequencing, and so on, we must not forget that the majority of cancers are treated in both the adjuvant and metastatic setting with tried-and-true chemotherapeutic or endocrine agents. I even make a point of telling the fellows training with me that I am fairly confident that they will be giving chemotherapy throughout their careers, although it will certainly not dominate as it does today.

Revisiting mechanisms of action
All oncologists need to refamiliarize themselves with the mechanisms of action for the drugs that we use daily. In truth, each of the traditional chemotherapy agents are in fact targeting a cellular molecular pathway. It’s just that we previously lacked the technology and knowledge to identify the specific target. For that reason, I am excited about two comprehensive reviews in this issue of Community Oncology.

The first is a discussion of the estrogen receptor signaling pathway by Adam Brufsky (page 343).Much exciting knowledge has been gained over the past decade in understanding mechanisms of resistance to this oldest of validated targets. Now, trying to block alternative pathways of estrogen receptor activation in conjunction with aromatase inhibitors or other endocrine agents is the focus of much active research.

Also in this issue is a comprehensive review by Michael Trigg and Anne Flanagan-Minick of the mechanisms of action of commonly used anticancer agents (page 357). This is essential reading, as it discusses both classic cytotoxic agents and newer signal transduction modifiers. But perhaps most importantly, this review emphasizes the current thinking that most advanced epithelial tumors will not be brought under control with a single therapeutic agent, a lesson we learned in the era of cytoxic drugs only. In fact, it is likely that the landscape will be dramatically more complex as agents from different classes are necessarily combined to achieve maximum effect.

More and more it appears that integrating personalized medicine into a system of practice-based guidelines will be a formidable challenge. Still, there is a great opportunity for community oncologists to prove value to their third-party payers and directly to patients for the high-level decision making required to provide optimal care. Such decision making must be part of the value equation as reimbursement moves away from margins on drug acquisition and to oncologists providing the best care based on their knowledge and informatics resources.

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Delivering the right care to the right patient at the right time

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The 6th Annual Community Oncology Conference, held in Las Vegas in February, brought together physicians, nurses, nurse practitioners, physician assistants, pharmacists, practice administrators, and industry representatives to discuss the latest advances and trends across all aspects of community practice—clinical, administrative, and operational. Many attendees commented on the depth and quality of the clinical presentations, and there was unanimous agreement that from administrative and operational perspectives, fundamental change has come to community cancer care.

In this issue of Community Oncology, we feature reports on some of the presentations from the conference. On the clinical side, one of the founders of geriatric oncology, Lodovico Balducci, MD, of the H. Lee Moffitt Cancer Center in Tampa, spoke on the challenges presented by a growing population of aging cancer patients and the implications for treatment and supportive care (p. 183). He emphasized the importance of factoring in the risks of mortality and toxicity when deciding on therapies for elderly patients.

Mario E. Lacouture, MD, of the Memorial Sloan-Kettering Cancer Center in New York, tackled some misconceptions about skin toxicities. After identifying and describing some specific conditions, he offered advice on therapies—some remarkably easy to use and affordable—and prevention of therapy-related dermatologic events (p. 186).

Noopur Raje, MD, of Harvard Medical School in Boston, reviewed myeloma therapies from the 2010 Annual Meeting of the American Society of Hematology. On page 181, Dr. Raje presents the Oncologist’s Viewpoint of this month’s Community Translations on two novel agents, carfilzomib and pomalidomide, which have produced encouraging phase II data.

Other clinical presentations from the conference will be featured in an upcoming supplement to this journal. They will include talks on novel HER2-targeted therapies (Jame Abraham, MD), gastrointestinal and colon cancers (Alex Grothey, MD), lymphoma (David H. Henry, MD), advanced non-small cell lung cancer (Ronald B. Natale, MD), melanoma (Steven O’Day, MD), prostate cancer and biologics (Cary N. Robertson, MD), bone-targeted agents in breast cancer patients (Alison T. Stopeck, MD), and PARP inhibitors in treating breast cancer, which I presented.

In the talks on practice operation, four themes emerged: quality measurement; the importance of collaboration within the community oncology network; consolidation between community practices, hospitals, and organizations; and patient-centered care.

Quality measurement has begun

Measuring and quantifying processes and outcomes to support quality care are no longer theoretical—they are here, and their use is growing rapidly. Process improvements include reorganizing practices, a crucial step in maintaining practice financial health in the current economic milieu. Cathy Maxwell, RN, OCN, of Advanced Medical Specialties in Miami, described how her practice improved patient satisfaction and streamlined practice efficiency after they reorganized the reinfusion room by scheduling chair time separate from the physician visit. Patients welcomed the new system, even though it meant they had to make more visits, because waiting times were dramatically reduced (p. 188).

David Fryefield, MD, of US Oncology, showed how a measured process can be improved by analyzing variances from target and identifying the cause of those variances. Dr. Fryefield leads an effort at US Oncology to improve practice quality and efficiency (PQE) by using the elements of Lean Six Sigma (LSS), a method for enhancing quality and efficiency that originated in automotive and semiconductor manufacturing. By applying the PQE−LSS process, he demonstrated how common practice problems such as staff inefficiency, patient wait time, and the use of capacity can be improved, often with a reduction in total staff.

Linda Bosserman, MD, of the Wilshire Oncology Medical Group in La Verne, California, and an Editor of this journal, described how practices can align data and incentives to improve the quality and cost-effectiveness of care. She said that with a functioning electronic medical record system in place, practices could capture and track patient demographics and data on care plans and outcomes, which would allow them to establish the best and most cost-effective course of treatment for a given cancer patient throughout the continuum of care. Dr. Bosserman stressed that clinicians should lead the care delivery model at every level: in the development and implementation of evidence-based guidelines, in the coordination of evaluations and care, and in the supervision of the delivery team and sites of care.

Collaboration is critical

Perhaps the most meaningful session was a panel discussion among representatives from across the community oncology practice spectrum. The overriding theme of the discussion between Allen S. Lichter, MD, of the American Society of Clinical Oncology; Matthew E. Brow, of the US Oncology Network; Matthew Farber, MA, of the Association of Community Cancer Centers; and Ted A. Okon, MBA, of the Community Oncology Alliance, was one of unity and collaboration: to speak with one voice for organized community oncology (p. 189). They agreed that the need for consensus is crucial, given the enormous pressures on practices from governmental regulations, health plan demands, and patient expectations. 
 

 

Representatives from the payer community also attended the conference, underscoring the importance of a mutually beneficial association between payers and practices. This is a welcome trend.

The year of consolidation

There is little doubt that 2011 will go down as the year of consolidation in community oncology. In many of the presentations, and especially during networking discussions, it seemed that every practice was talking to its crosstown competitors, its local hospitals, or national networks, or all of them, to explore opportunities for consolidation. Suddenly, standing still looks like a losing strategy. The impetus for hospitals to acquire primary and specialty practices is increasing markedly, fueled in large part by the 2010 Accountable Care Act regulations. Leonard A. Kalman, MD, of Advanced Medical Specialties, gave an expert distillation of the many ways in which a practice can affiliate with a range of entities, from local consolidation to regional, state, or national.

Regardless of whether practices go it alone or consolidate, they likely will have to focus on a patient-centered quality approach as the new standard of care. John D. Sprandio, MD, of Consultants in Medical Oncology and Hematology in Drexel Hill, Pennsylvania, is a leader in this approach, with his practice being the first oncology practice in the country to achieve the highest level of credentialing from the National Committee for Quality Assurance as a patient-centered medical home. Dr. Sprandio described his efforts to improve quality in his practice by focusing on the process of care, physician performance, nursing performance, and disease management. The oncology patient-centered medical home will be well positioned to interact with the primary care medical home and will eventually improve efficiency, prevent disease and treatment-related complications, reduce duplication of testing, and improve transition of care.

Ultimately, this is what we all want: to deliver the right care to the right patient at the right time in a compassionate environment. The 6th Annual Community Oncology Conference, which was presented by Community Oncology, provided many tools to help us achieve this goal. Those in attendance deemed it an overwhelming success. We look forward to seeing even more of our colleagues at next year’s meeting.

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The 6th Annual Community Oncology Conference, held in Las Vegas in February, brought together physicians, nurses, nurse practitioners, physician assistants, pharmacists, practice administrators, and industry representatives to discuss the latest advances and trends across all aspects of community practice—clinical, administrative, and operational. Many attendees commented on the depth and quality of the clinical presentations, and there was unanimous agreement that from administrative and operational perspectives, fundamental change has come to community cancer care.

In this issue of Community Oncology, we feature reports on some of the presentations from the conference. On the clinical side, one of the founders of geriatric oncology, Lodovico Balducci, MD, of the H. Lee Moffitt Cancer Center in Tampa, spoke on the challenges presented by a growing population of aging cancer patients and the implications for treatment and supportive care (p. 183). He emphasized the importance of factoring in the risks of mortality and toxicity when deciding on therapies for elderly patients.

Mario E. Lacouture, MD, of the Memorial Sloan-Kettering Cancer Center in New York, tackled some misconceptions about skin toxicities. After identifying and describing some specific conditions, he offered advice on therapies—some remarkably easy to use and affordable—and prevention of therapy-related dermatologic events (p. 186).

Noopur Raje, MD, of Harvard Medical School in Boston, reviewed myeloma therapies from the 2010 Annual Meeting of the American Society of Hematology. On page 181, Dr. Raje presents the Oncologist’s Viewpoint of this month’s Community Translations on two novel agents, carfilzomib and pomalidomide, which have produced encouraging phase II data.

Other clinical presentations from the conference will be featured in an upcoming supplement to this journal. They will include talks on novel HER2-targeted therapies (Jame Abraham, MD), gastrointestinal and colon cancers (Alex Grothey, MD), lymphoma (David H. Henry, MD), advanced non-small cell lung cancer (Ronald B. Natale, MD), melanoma (Steven O’Day, MD), prostate cancer and biologics (Cary N. Robertson, MD), bone-targeted agents in breast cancer patients (Alison T. Stopeck, MD), and PARP inhibitors in treating breast cancer, which I presented.

In the talks on practice operation, four themes emerged: quality measurement; the importance of collaboration within the community oncology network; consolidation between community practices, hospitals, and organizations; and patient-centered care.

Quality measurement has begun

Measuring and quantifying processes and outcomes to support quality care are no longer theoretical—they are here, and their use is growing rapidly. Process improvements include reorganizing practices, a crucial step in maintaining practice financial health in the current economic milieu. Cathy Maxwell, RN, OCN, of Advanced Medical Specialties in Miami, described how her practice improved patient satisfaction and streamlined practice efficiency after they reorganized the reinfusion room by scheduling chair time separate from the physician visit. Patients welcomed the new system, even though it meant they had to make more visits, because waiting times were dramatically reduced (p. 188).

David Fryefield, MD, of US Oncology, showed how a measured process can be improved by analyzing variances from target and identifying the cause of those variances. Dr. Fryefield leads an effort at US Oncology to improve practice quality and efficiency (PQE) by using the elements of Lean Six Sigma (LSS), a method for enhancing quality and efficiency that originated in automotive and semiconductor manufacturing. By applying the PQE−LSS process, he demonstrated how common practice problems such as staff inefficiency, patient wait time, and the use of capacity can be improved, often with a reduction in total staff.

Linda Bosserman, MD, of the Wilshire Oncology Medical Group in La Verne, California, and an Editor of this journal, described how practices can align data and incentives to improve the quality and cost-effectiveness of care. She said that with a functioning electronic medical record system in place, practices could capture and track patient demographics and data on care plans and outcomes, which would allow them to establish the best and most cost-effective course of treatment for a given cancer patient throughout the continuum of care. Dr. Bosserman stressed that clinicians should lead the care delivery model at every level: in the development and implementation of evidence-based guidelines, in the coordination of evaluations and care, and in the supervision of the delivery team and sites of care.

Collaboration is critical

Perhaps the most meaningful session was a panel discussion among representatives from across the community oncology practice spectrum. The overriding theme of the discussion between Allen S. Lichter, MD, of the American Society of Clinical Oncology; Matthew E. Brow, of the US Oncology Network; Matthew Farber, MA, of the Association of Community Cancer Centers; and Ted A. Okon, MBA, of the Community Oncology Alliance, was one of unity and collaboration: to speak with one voice for organized community oncology (p. 189). They agreed that the need for consensus is crucial, given the enormous pressures on practices from governmental regulations, health plan demands, and patient expectations. 
 

 

Representatives from the payer community also attended the conference, underscoring the importance of a mutually beneficial association between payers and practices. This is a welcome trend.

The year of consolidation

There is little doubt that 2011 will go down as the year of consolidation in community oncology. In many of the presentations, and especially during networking discussions, it seemed that every practice was talking to its crosstown competitors, its local hospitals, or national networks, or all of them, to explore opportunities for consolidation. Suddenly, standing still looks like a losing strategy. The impetus for hospitals to acquire primary and specialty practices is increasing markedly, fueled in large part by the 2010 Accountable Care Act regulations. Leonard A. Kalman, MD, of Advanced Medical Specialties, gave an expert distillation of the many ways in which a practice can affiliate with a range of entities, from local consolidation to regional, state, or national.

Regardless of whether practices go it alone or consolidate, they likely will have to focus on a patient-centered quality approach as the new standard of care. John D. Sprandio, MD, of Consultants in Medical Oncology and Hematology in Drexel Hill, Pennsylvania, is a leader in this approach, with his practice being the first oncology practice in the country to achieve the highest level of credentialing from the National Committee for Quality Assurance as a patient-centered medical home. Dr. Sprandio described his efforts to improve quality in his practice by focusing on the process of care, physician performance, nursing performance, and disease management. The oncology patient-centered medical home will be well positioned to interact with the primary care medical home and will eventually improve efficiency, prevent disease and treatment-related complications, reduce duplication of testing, and improve transition of care.

Ultimately, this is what we all want: to deliver the right care to the right patient at the right time in a compassionate environment. The 6th Annual Community Oncology Conference, which was presented by Community Oncology, provided many tools to help us achieve this goal. Those in attendance deemed it an overwhelming success. We look forward to seeing even more of our colleagues at next year’s meeting.

The 6th Annual Community Oncology Conference, held in Las Vegas in February, brought together physicians, nurses, nurse practitioners, physician assistants, pharmacists, practice administrators, and industry representatives to discuss the latest advances and trends across all aspects of community practice—clinical, administrative, and operational. Many attendees commented on the depth and quality of the clinical presentations, and there was unanimous agreement that from administrative and operational perspectives, fundamental change has come to community cancer care.

In this issue of Community Oncology, we feature reports on some of the presentations from the conference. On the clinical side, one of the founders of geriatric oncology, Lodovico Balducci, MD, of the H. Lee Moffitt Cancer Center in Tampa, spoke on the challenges presented by a growing population of aging cancer patients and the implications for treatment and supportive care (p. 183). He emphasized the importance of factoring in the risks of mortality and toxicity when deciding on therapies for elderly patients.

Mario E. Lacouture, MD, of the Memorial Sloan-Kettering Cancer Center in New York, tackled some misconceptions about skin toxicities. After identifying and describing some specific conditions, he offered advice on therapies—some remarkably easy to use and affordable—and prevention of therapy-related dermatologic events (p. 186).

Noopur Raje, MD, of Harvard Medical School in Boston, reviewed myeloma therapies from the 2010 Annual Meeting of the American Society of Hematology. On page 181, Dr. Raje presents the Oncologist’s Viewpoint of this month’s Community Translations on two novel agents, carfilzomib and pomalidomide, which have produced encouraging phase II data.

Other clinical presentations from the conference will be featured in an upcoming supplement to this journal. They will include talks on novel HER2-targeted therapies (Jame Abraham, MD), gastrointestinal and colon cancers (Alex Grothey, MD), lymphoma (David H. Henry, MD), advanced non-small cell lung cancer (Ronald B. Natale, MD), melanoma (Steven O’Day, MD), prostate cancer and biologics (Cary N. Robertson, MD), bone-targeted agents in breast cancer patients (Alison T. Stopeck, MD), and PARP inhibitors in treating breast cancer, which I presented.

In the talks on practice operation, four themes emerged: quality measurement; the importance of collaboration within the community oncology network; consolidation between community practices, hospitals, and organizations; and patient-centered care.

Quality measurement has begun

Measuring and quantifying processes and outcomes to support quality care are no longer theoretical—they are here, and their use is growing rapidly. Process improvements include reorganizing practices, a crucial step in maintaining practice financial health in the current economic milieu. Cathy Maxwell, RN, OCN, of Advanced Medical Specialties in Miami, described how her practice improved patient satisfaction and streamlined practice efficiency after they reorganized the reinfusion room by scheduling chair time separate from the physician visit. Patients welcomed the new system, even though it meant they had to make more visits, because waiting times were dramatically reduced (p. 188).

David Fryefield, MD, of US Oncology, showed how a measured process can be improved by analyzing variances from target and identifying the cause of those variances. Dr. Fryefield leads an effort at US Oncology to improve practice quality and efficiency (PQE) by using the elements of Lean Six Sigma (LSS), a method for enhancing quality and efficiency that originated in automotive and semiconductor manufacturing. By applying the PQE−LSS process, he demonstrated how common practice problems such as staff inefficiency, patient wait time, and the use of capacity can be improved, often with a reduction in total staff.

Linda Bosserman, MD, of the Wilshire Oncology Medical Group in La Verne, California, and an Editor of this journal, described how practices can align data and incentives to improve the quality and cost-effectiveness of care. She said that with a functioning electronic medical record system in place, practices could capture and track patient demographics and data on care plans and outcomes, which would allow them to establish the best and most cost-effective course of treatment for a given cancer patient throughout the continuum of care. Dr. Bosserman stressed that clinicians should lead the care delivery model at every level: in the development and implementation of evidence-based guidelines, in the coordination of evaluations and care, and in the supervision of the delivery team and sites of care.

Collaboration is critical

Perhaps the most meaningful session was a panel discussion among representatives from across the community oncology practice spectrum. The overriding theme of the discussion between Allen S. Lichter, MD, of the American Society of Clinical Oncology; Matthew E. Brow, of the US Oncology Network; Matthew Farber, MA, of the Association of Community Cancer Centers; and Ted A. Okon, MBA, of the Community Oncology Alliance, was one of unity and collaboration: to speak with one voice for organized community oncology (p. 189). They agreed that the need for consensus is crucial, given the enormous pressures on practices from governmental regulations, health plan demands, and patient expectations. 
 

 

Representatives from the payer community also attended the conference, underscoring the importance of a mutually beneficial association between payers and practices. This is a welcome trend.

The year of consolidation

There is little doubt that 2011 will go down as the year of consolidation in community oncology. In many of the presentations, and especially during networking discussions, it seemed that every practice was talking to its crosstown competitors, its local hospitals, or national networks, or all of them, to explore opportunities for consolidation. Suddenly, standing still looks like a losing strategy. The impetus for hospitals to acquire primary and specialty practices is increasing markedly, fueled in large part by the 2010 Accountable Care Act regulations. Leonard A. Kalman, MD, of Advanced Medical Specialties, gave an expert distillation of the many ways in which a practice can affiliate with a range of entities, from local consolidation to regional, state, or national.

Regardless of whether practices go it alone or consolidate, they likely will have to focus on a patient-centered quality approach as the new standard of care. John D. Sprandio, MD, of Consultants in Medical Oncology and Hematology in Drexel Hill, Pennsylvania, is a leader in this approach, with his practice being the first oncology practice in the country to achieve the highest level of credentialing from the National Committee for Quality Assurance as a patient-centered medical home. Dr. Sprandio described his efforts to improve quality in his practice by focusing on the process of care, physician performance, nursing performance, and disease management. The oncology patient-centered medical home will be well positioned to interact with the primary care medical home and will eventually improve efficiency, prevent disease and treatment-related complications, reduce duplication of testing, and improve transition of care.

Ultimately, this is what we all want: to deliver the right care to the right patient at the right time in a compassionate environment. The 6th Annual Community Oncology Conference, which was presented by Community Oncology, provided many tools to help us achieve this goal. Those in attendance deemed it an overwhelming success. We look forward to seeing even more of our colleagues at next year’s meeting.

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